Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva /Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage the planning and execution of assigned fundraising events and projects from start to finish.
• Build and nurture partnerships by reaching out to potential sponsors, engaging stakeholders, and maintaining donor relationships.
• Develop pitch decks and enhance online giving frameworks, leveraging SEO and digital marketing to optimize outcomes.
• Oversee event budgets, ensuring accurate tracking of income and expenditure while adhering to fundraising requirements and governance codes.
• Ensure seamless event execution through stakeholder collaboration and continuous improvement of donor engagement strategies.

Requirements:

• Diploma in Marketing or equivalent
• At least 4 years of fundraising events and partnerships experience in a non-profit organization.
• Strong interpersonal skills and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

SEEKING EXCEPTIONAL TALENT!

Elevate your career with our rapidly expanding restaurant group!

We are the proud operators of Altro Zafferano and Griglia Open Fire Italian Kitchen, two of Singapore's distinguished dining destinations. As we're opening a new restaurant, we're excited to offer our team even more opportunities for growth and advancement.

** ADVANTAGES OF JOINING OUR TEAM: **

• Continuous Learning & Career Growth: Engage in a fulfilling journey of skill refinement within an environment that encourages learning and provides tangible opportunities for career progression.
• Competitive Remuneration: Your hard work and dedication are valuable to us. Enjoy a competitive salary, innovative incentive programs, and an additional bonus for split-shifts alongside our standard straight-shift schedule.
• Balanced Work Schedule: Our 5-day work week with straight-shift schedules ensures you maintain harmony between your work and personal life.
• Employee Benefits: We care about your wellbeing. Take advantage of our medical benefits, staff meals, and night transportation claims (when applicable).
• Dynamic Workplace Culture: Thrive in our vibrant and innovative workplace culture. We foster a growth mindset and are committed to continual improvement.

Be part of our prestigious establishments and contribute to the exciting journey of our upcoming restaurant. Apply today, and let's ascend to new heights together!

Main duties and supporting responsibilities:

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets' seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
• Constantly be conscious of smoking and non-smoking areas and the preferences of guests.
• Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.
• To familiarize with the work nature and responsibilities of floor staff and all the restaurant events.
• Ensure in front of the outlet and reservation desk are well maintained. Assist manager to keep traces of guest history profiles.
• Maintain an adequate supply of stationeries as required.

Job requirements:

• Candidate must possess at least a GCE 'N', or GCE 'O' Level /Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
• At least 2 years of working experience in the related field is required for this position.
• Courteous, well-groomed with a pleasant disposition.
• Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
• Attention to detail is essential
• Team player, who values teamwork, has good team-building skills, and is able to communicate effectively with all levels of employees
• Positive “can-do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained
• Good personal grooming & personal presentation
• Opportunities available for rapid career progression
• Willing to work on weekends and public holidays
• Full-Time position(s).

Interested applicants are invited to send your updated resume in MS Word format via Apply Now.

We regret that only shortlisted applicants will be notified.

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Develop and implement talent acquisition strategies to attract top talent in the healthcare sector.

· Coordinate with hiring managers to ensure job requirements are clearly defined and reflect the specific needs of each department.

· Manage candidate communications and provide timely updates to ensure a positive candidate experience.

· Partner with department heads and hiring managers to understand staffing needs and develop tailored recruitment strategies.

· Ensure a seamless and efficient recruitment process by coordinating interview schedules, facilitating panel discussions, and supporting hiring decisions.

· Coordinate and participate in candidate interviews, conducting competency-based assessments.

· Support the onboarding process for new hires, ensuring they receive a smooth and welcoming transition into the organization.

Requirements:

· A bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field.

· Minimum of 2-3 years of experience in talent acquisition or recruitment, preferably in the healthcare sector.

· Excellent communication, interpersonal, and negotiation skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Working Location: Ang Mo Kio Town Council (AMKTC)
Working days: 8.30 am -6.00 pm (Mon-Fri)
Salary: $3300- $3700

Requirements:
Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications

• Minimum 2 to 3 years of relevant experience
  Experience in media relations and communications
  Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
  Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
  Good knowledge in sustainability & green practices is a plus

• Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:
  Assist in conducting market research to identify industry trends and target market characteristics.
  Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
  Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
  Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
  Manage and support on-site event activities and post-event follow-up.
  Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
  Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
  Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Provide support to the Department Head of Investor Relations and Capital Markets.
• Co-ordinate communications activities and programmes to investors, analysts and other stakeholders.
• Support the day-to day operations of the REIT investor relations and capital markets function - including maintenance of the company website content, social media marketing, quarterly reporting, regular analyst and media briefings, non-deal roadshow, site visit preparations etc.
• Conduct market research and provide investor feedback to the Company’s management.
• Maintain customer relationship management system, monitor share price and volume movement, provide capital market updates and research works.
• Assist in preparing AGMs, EGMs, factsheet, annual report, sustainability report, presentations, press releases, bilingual translation (English – Chinese) on various documents.
• Coordinate AGM matters, including venue booking, coordination with AGM vendor, AGM presentation slides and scripts and post AGM publications.
• Any other duties assigned.

Requirements:

• A degree in Finance, Business, Real Estate or equivalent from an established university
• 1 - 5 years of relevant industry experience will be preferred (ideally from REIT/ IR / Capital Markets / Investment Banking / Research / Corporate Advisory function).
• Strong proficiency in written and spoken English & Chinese languages
• Analytical skill, detail oriented and rigorous work ethic striving for excellence in a fast pace environment
• Collaborative team player with strong communication and interpersonal skills.
• Proficient in excel spreadsheets and PowerPoint
• Familiar with marketing on mainstream social media platforms
• Enjoy and able to connect with people from different walks of life

Position Overview

Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

The Role

• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Accommodate and expedite all requests in congenial manner
• Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
• Handle guest complaints by following the procedures and ensuring complete guest satisfaction
• Maintain all equipment at the Living Room to ensure they are in good working order
• Executing Resort Programmes
• Promote positive relations with all individuals who come in contact
• Maintain confidentiality of all guest information and pertinent hotel data
• Work cohesively with other departments and co-workers as part of a team
• Analyse and resolve problems while exercising good judgment
• Be an ambassador to the Hotel at all times, in and outside of one's workplace

Talent Profile

• Diploma in Hospitality Management
• Excellent communication skills
• Minimum of 2 years’ experience working in a luxury brand hotel
• Excellent judgment, attention to detail and ability to handle confidential information

Job Description:

• Oversees the smooth functioning and operation of the service point assigned
• Manage clinic appointment, overall staff deployment and resource allocation
• Manage schedules for the Head of Department
• Assist in event planning and support
• Working with front-counter staff to continually improve patient experience and communications
• Ensures timely submission of monthly reports and accuracy of clinical indicators tabulations
• Any ad-hoc duties as per assigned

Requirement:

• Diploma in Business Management/ Healthcare Management OR Bachelor's Degrees in Business Administration/ Business Management OR equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description :

· Managing a portfolio of commercial accounts

· Prepare sales quotations and presentations to customers and prospects

· Achieve monthly and annual sales targets

· Develop and maintain strong business relationships with customers to build up loyalty

· Provide timeliness before and after-sales support to customers

· Compliance to administrative requirements on account management

· Any other duties as assigned from time to time

Requirements :

· Diploma in any discipline

· Sales-driven

· Highly reliable and meticulous

· Strong communication/ people skills

· Strong team player

· Active listener

· Effective problem-solver

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Description

• Review arrival/departure guest lists
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with guests
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation, booking of tickets, etc)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Taking and checking reservations
• Replying emails regarding reservations

Job Requirement

• 1 year experience needed.
• Require to be customer service oritented indviduals.
• Able to work shifts and weekends.
• At least N Level certificate

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• Handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To prepare gifts and presentation for hospital’s festivity celebrations
• Participate in projects and assist in events
• Perform any other duties or responsibilities assigned by FOM

Requirements:

• Diploma/ Degree in any discipline
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills.
• Preferably with at least 1 year of customer service experience or in the service industry
• Open to shift work arrangement
• Patient and compassionate towards guests and patients
• Bilingual and knowledge of a foreign language will be an asset
• Good telephone etiquette

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Reservations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Company Description

Based in Singapore, the People Relations Officer - Lounges provides passenger relations for one of the world's leading airline lounges at Singapore Changi Airport.

Job Description

· Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.

· Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.

· Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.

· Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Qualifications

· Minimum high school diploma; bachelor’s degree in hospitality, tourism, or related field preferred.

· Previous customer service or hospitality experience, ideally in an airport or lounge setting; experience handling passenger relations and complex requests is a plus.

· Strong communication, problem-solving, and interpersonal skills; proficiency in basic computer systems; fluent in English; multilingual abilities are a plus.

· Customer-focused, detail-oriented, and able to work under pressure; flexibility to work various shifts in a 24-hour operation, including evenings, weekends, and holidays.

Additional Information

Please apply through Accor Career website link:

https://careers.accor.com/global/en/job/passenger-relations-officer-lounges-in-singapore-jid-39779

(Accor Career job code reference: REF3825G)

Our culture of inclusion welcomes everyone regardless of race, gender and background.