Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).

Job Responsibilities

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Provide personalized service and strive to establish close rapport with Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Explain and upsell programs (with the relevant terms and conditions) to potential Paiza players.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization’s guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirements

Education & Certification

• Diploma in hospitality or related field preferred

Experience

• Prior experience in Sales or Customer Service role preferred.

Other Prerequisites

• Customer-focused, excellent team player and possess good problem-solving skills.

• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.

• Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• To handle dining and event requests.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.

Job Requirements:

• Candidates must possess at least 3 years of Call Centre/ Guest Relations / Hospitality experiences.
• Experience in F&B reservations and setting preferred;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Able to working in a fast-paced environment;
• Able to work weekends and public holidays.

NOX Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch and sound, in total darkness.

We are currently on the lookout for the right candidate who:

- is highly self-motivated, a trait necessary for driving the restaurant's team to consistently provide excellent, professional, yet personal service;

- is honest, committed to performance excellence & continuous performance improvement, and must display professional integrity;

- is looking to grow together with the success of the company, and on this journey of growth, mentor staff and prepare them for bigger roles and succession plans aligned with the company's growth and expansion.

He/She is responsible to:

- maximise revenue and profitability from daily customer attendance;

- be a role model and perform hosting duties to our guest, manage reservations.

- optimise cost-efficiency and effectiveness

- manage staff / labour arrangements to meet the daily operations needs of the restaurant;

- Initiate and drive training initiatives for staff with continuous performance improvement as a daily goal;

- account for the daily sales through accurate reporting as well as submission of takings;

- ensure inventory management is performed weekly (or more frequent as deemed necessary by the General Manager) to maintain accurate stock levels and eliminate wastage and/or pilferage where gaps are identified.

He/She should:

- be proficient and fluent in written and spoken English, and preferably another language;

- have relevant experience in a similar management role in a service environment;

- be proficient with the computer and common applications.

The successful candidate:

- will report directly to the Restaurant Manager;

- can expect a competitive salary commensurating with relevant experience and a stellar track record, along with attractive variable performance incentives.

At Little Paddington Preschool, we believe in creating a positive and supportive learning environment for young children, where both their development and family engagement are prioritized. We are looking for an Admin & Parent Relations Officer who is not only highly organized but also passionate about fostering strong relationships with parents and the school community. This is an exciting role that blends key administrative responsibilities with crucial parent-facing tasks to ensure smooth operations and enhance family-school partnerships.

Key Responsibilities

Administrative Duties:

• Manage and maintain accurate records of petty cash, daily collections, and enrolment reports.
• Input data into various platforms such as the ONE ECDA, including teacher details, Leave of Absence records, and subsidy information.
• Oversee the preparation and management of monthly logs, including school bus attendance and sign-in/out forms.
• Support parents with the purchase of uniforms, enrichment programs, books, and other school merchandise.
• Track school supplies and merchandise, conducting regular stock takes and ordering as necessary.
• Handle administrative tasks related to the collection of school fees, issuing receipts and invoices.
• Ensure children’s safety by assisting with school bus arrivals and departures.
• Assist the Principal with various administrative and operational tasks as required.

Parent Liaison & Communication:

• Act as the primary point of contact for parents, ensuring all queries and concerns are addressed promptly.
• Support the Centre Principal to facilitate clear and effective communication between parents and the school, keeping them updated on school events, policies, and their child’s progress.
• Maintain confidential records of all parent communications, feedback, and concerns.
• Support the management team in school improvement initiatives, particularly around enhancing parental involvement and communication.

Qualifications & Skills:

• Minimum qualification: A Diploma Business Administration, or a related field.
• At least 2–3 years of experience in an administrative or parent-facing role, preferably in a preschool or childcare environment.
• Strong organizational and multitasking skills, with the ability to manage various responsibilities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.

Job Descriptions

• Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area
• Handling enquiries through email, WhatsApp and phone calls.
• Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc.
• Responding to requests for help and information
• Providing services, such as signing members up for events, arranging to send care packages to members, birthday or other celebratory messages and packages to members, providing gym access cards, carpark coupons etc.
• Preparing Statement of Account and any other bills that members wish to pay at the front desk and ensuring prompt payments
• Liaising with reciprocal members clubs around the world to access and book tables
• Helping to set up for events in the private rooms
• Coordinating with the floor staff with regards to members’ requests/reservations to ensure a a flawless dining/event service.

Job Requirements

• An engaging and friendly personality
• Hospitality, passion and taking initiative
• High standard of personal hygiene and grooming
• Flexible with shifts which can vary based on rotation

Benefits

• Tips + Transport Allowance

Working Hours

• 5 days work week / 44 hours

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

About the opportunity:

The role of Account Director is to act as a lead liaison between clients, client partners and the Agency, and will focus on all account management initiatives. You will work closely with the clients and your manager in identifying short and long term needs and objectives; craft appropriate strategies as well as identify and implement quality solutions to achieve client goals. In addition, you will also be responsible for managing and leading agency resources in order to meet clients' communications, marketing and advertising needs.

The Account Director should have excellent verbal and written communication skills and provide ongoing counsel and strategic guidance to the internal team and external client organization. This requires an ability to adapt to different types of situations, personalities and communication styles as this person will be required to work across all functional teams within the Agency and the client organization. The successful Account Director will ensure a collaborative working environment is achieved between the agency, the client, and partners.

The Account Director will also be accountable for the relevance and quality of every agency activity associated with the clients’ business and most importantly any creative products.

Responsibilities:

• Acts as the primary senior contact for client accounts, developing relationships with clients, working closely with them to understand their business and customer experience needs, and directly contributing to key project deliverables alongside the team.
• Demonstrates a strong grasp of clients' business objectives, identifying opportunities where Weber Shandwick’s services can drive both short-term and long-term strategies, and actively collaborates with the team to translate these into actionable plans.
• Leads by example to ensure the account team understands the scope of work, actively participates in achieving objectives, and contributes to delivering exceptional client experiences.
• Possesses a deep understanding of strategy, creative, and production processes and actively engages in key project stages, providing input, reviewing work, and ensuring alignment with client goals.
• Proactively partners with other functional and account leads, not only driving integration but also working directly on projects to ensure seamless execution and alignment with client expectations.
• Sets and maintains high standards for the quality of creative ideas and work within brand guidelines, actively contributing to brainstorming sessions and creative reviews.
• Collaborates with clients and the team to develop budgets and ensures adherence by monitoring progress and addressing potential challenges in real-time.
• Fosters a collaborative work environment, actively participating in agency and client initiatives to strengthen partnerships and enhance project outcomes.
• Stays informed of relevant client, industry, and market developments, translating insights into actionable recommendations for the team and clients.
• Provides constructive feedback by reviewing work directly with the team, identifying areas for improvement, and offering solutions that elevate outcomes.
• Solves complex issues both independently and collaboratively, working hands-on with the team to address challenges and find innovative solutions.
• Acts as a mentor and role model, guiding junior team members through active coaching, knowledge sharing, and leading by example in day-to-day tasks.

Requirements:

• Minimum 7 - 10 years of experience in an account management role. PR/ Communications/ Advertising agency experience is preferred.
• Experience in managing global and regional briefs for global brands.
• Effectively led and developed account teams.
• Strong verbal and written communication and interpersonal skills to facilitate effective communications with clients and internal teams.
• Ability to work in a fast-paced environment, adapt to change and perform well under pressure, juggling multiple projects and deadlines.
• Proficient in Microsoft Office Suite (especially PowerPoint).
• Good time management skills and process driven.
• Experience in managing multi-disciplined campaigns.
• Effective resources allocation skills and ability to connect with different agency disciplines towards achieving clients’ deliverables.
• Special event experience is a bonus, particularly with red carpets, high-profile sponsorships, product launches, openings, stunts, media education events and influencer activations
• Global Perspective: Demonstrated experience working in or exposure to diverse cultures and countries, with an understanding of the nuances of different people, cities, and socio-economic conditions, including those in developing markets.
• Cultural Sensitivity: A strong ability to navigate and adapt to cultural differences with empathy and respect, fostering positive collaboration across a global team.
• Adaptable Communication: Flexibility to tailor communication styles and approaches to align with local norms and practices, ensuring clarity and effectiveness in diverse settings.
• Travel Readiness: Willingness to travel internationally as required, with an eagerness to immerse in and learn from different cultural environments.

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

Sales Management

• Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Provide a creative Cousu Main experience to all guests
• Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
• Ensure the welcome drink corner is always clean and ready
• Assist guests in the lobby during busy periods and whenever required
• Collect some guest feedbacks in order in the lobby when he/she has the opportunity, and will as well update all the Guest Comments in the Opera Guest History.
• Ensure the lobby is neat at all times
• Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Carry out reception duties as required
• Provide a smooth and timely check in/out for all guests
• Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
• Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 1 year of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

The Super Loco Group

Restaurant Guest Relations Executive for Super Loco, up to $3,000/month + Incentives ($300-$650/month).

As a Guest Relations Executive at Super Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every guest receives an outstanding LOCO experience. You will do the right thing when no one is watching and never be afraid to get stuck in and offer a helping hand. Everything you do, you do it with pride.

Experience is not essential, but a positive attitude and fun and festive spirit is welcomed.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will be doing?

You will be an ambassador for our venue, welcoming and seating guests and providing a fantastic first impression to our guests. You will also help co-ordinate bookings, answer emails and phone enquiries. You will also work alongside our enthusiastic, passionate front of house team and help ensure all our guests have a fun and memorable dining experience.

What you will get?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $350

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday leave

· Daily staff meal

· Late night transport

· A positive work environment

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish

3. Once we’ve WOW’ed each other, you’re in!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Associate Director in the Strategic Relations business unit plays a crucial role in representing the school in senior engagement and relationship management. This position has a strong focus on identifying new opportunities through establishing C-suite contacts, and nurturing relationships with senior-level academia and industrial alliances. He/she will be required to proactively engage both local and regional alliances to build a potential pipeline of industry partners to further collaboration opportunities.

We are seeking a self-driven individual with a proven ability in proactively engaging and fostering alliances to enhance partnership opportunities. The individual should be comfortable navigating ambiguity, maintaining a results-driven outlook, and embracing innovation to achieve desired outcomes.

Strategic Implementation of Regional Initiatives

• Enhance our target growth in student diversity through regional engagement initiatives
• Manage international relations - support the Business School's vision to lead from Asia
• Identify, optimize and develop strategic partnerships with large regional organizations and institutions to expand market reach and engagement
• Actively seek out and generate leads to expand opportunities and conversations
• Drive the development of a robust pipeline of industry alliances, both locally and regionally

Corporate Engagement and Stakeholder Mapping

• Develop outreach efforts by identifying senior contacts within target organisations and initiate programmes with view to increase the number of academia and corporate partnerships
• Develop and maintain relationships with senior stakeholders and generate high-level opportunities for potential collaborations and partnerships effectively

Stakeholder Management

• Work closely with internal stakeholders to jointly increase brand and programme level awareness in key markets through outreach efforts
• Adopt a collaborative approach in engaging and influencing key internal stakeholders to support larger school goals in addition to their individual programme office objectives

Events Planning

• Strategic planning of selected events that align with the Business School’s vision. This includes conceptualisation of the programme flow, invitation of appropriate guest speakers, engagement activities, liaison with stakeholders and the overall management control of logistics and budget.

Qualifications

• Bachelor's degree or higher in Business, Marketing, Communications, or a related field with a minimum of 15 years of relevant experience
• Strong leadership profile with excellent interpersonal skills across organisational hierarchy and ability to work effectively with a diverse community
• Communicate effectively with senior-level B2B - lead generation through business closing. and represent the university professionally in all interactions
• Proven competencies in business development and demonstrated success in driving account growth
• Able to work with loosely defined problem spaces, and investigate to sense-make, propose and implement sound and timely solutions
• Proven track record in industry collaboration and experience in the higher education sector will be advantageous

(Appointment job grade will commensurate with the selected candidate's experience)

- Experience in the field

- Good customer service skill

- Interact with customers, assess to customers’ needs and preferences and make recommendations

- Able to work night to midnight, all weekends and public holidays

- Bring in more Sales to company

- Manage Performing Artists

- Have own basic customer base

• Providing expert advisory services on all aspects of workplace relations, including employee contracts, performance management, workplace investigations, and disciplinary and grievance procedures
• Liaising with internal stakeholders to develop and implement people-focused policies, procedures and solutions that align with legislation and best practice
• Coaching and supporting managers in effectively addressing employee relations issues and maintaining positive, productive employee relationships
• Identifying and mitigating potential workplace relations risks, and developing strategies to promote harmonious labour-management relations
• Representing the organisation in negotiations, mediations and conciliations with unions, regulatory bodies and other external parties
• Staying up-to-date with evolving employment laws, industry trends and best practices, and proactively advising the business accordingly
• Contributing to the continuous improvement of the company's people management systems and processes

What we're looking for

• Degree in Human Resources, Industrial Relations, or a related field
• Substantial experience (15 years) in a senior workplace relations/employee relations role, ideally within a large, complex organisation with more then 500 headcount
• Thorough understanding of industrial relations, employment law, and best practices in people management
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels
• Strong analytical and problem-solving capabilities, with the ability to provide pragmatic, commercially-focused advice
• Proven track record in developing and implementing successful employee relations strategies and initiatives

Job ID: QYX9X8Y9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

We are looking for a Client Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.

Job Description

• Handle guest check-in including the processing of their reservations and rooming at the unit level.
• Handle all guest requests during their stay.
• Handle all front desk cashiering duties.
• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
• Act as a link between Assistant Operations Manager and Director of Sales on operations and sales processes.
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Manage the daily gymnasium, sauna, and Residents’ Lounge operations.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Contribute to ‘Fraser experience’.
• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
• Contribute to receive guest feedback forms to meet 20% of all departures.
• Perform other ad-hoc duties as assigned.

Key Qualification

• Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 2 to 3 years of relevant experience in front office.
• You have minimum 2 years working experience.
• Proficiency in Inforbrand HMS - Hotel Management System will be an added advantage

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.Job Description

• Handle guest check-in including the processing of their reservations and rooming at the unit level.
• Handle all guest requests during their stay.
• Handle all front desk cashiering duties.
• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
• Act as a link between Assistant Operations Manager and Director of Sales on operations and sales processes.
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Manage the daily gymnasium, sauna, and Residents’ Lounge operations.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Contribute to ‘Fraser experience’.
• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
• Contribute to receive guest feedback forms to meet 20% of all departures.
• Perform other ad-hoc duties as assigned.

Key Qualification

• Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 2 to 3 years of relevant experience in front office.
• You have minimum 2 years working experience.
• Proficiency in Inforbrand HMS - Hotel Management System will be an added advantage

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibles:

a) Drive the planning and development of clinical services initiatives and programmes

b) Assist in the crafting of strategies, set up operational processes and workflow designs

c) Execute a coordinating role with associated business units and partners to achieve project progress or milestones within the stipulated timeline.

d) Provide operations support in clinical projects implementation, including tracking of deliverables and outcomes.

f) Support the planning on various projects and events

e) Provide the necessary administrative and secretariat support to assigned portfolios

Requirements:

• Degree in related study
• Relevant experience will be an advantage
• Excellent communication skills

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Plan and execute processes and approval for clinical training requests sponsorships and honorariums
• Manage, coordinate and track the recruitment, on-boarding, promotion and exit of specialist, non-specialist and visiting medical staff
• Administer training and education hours, credentialing and privileging required for the maintenance of medical practice
• Arrange medical manpower, training sponsorship , productivity report and relevant reports for HOD, Clinical Manager and Head , Ops and Planning Section
• Assist in managing and coordinating department clinical workshop and events.
• Any ad-hoc duties as per assigned.

Requirement:

• Bachelor Degree in Business Management, Business Administration, Healthcare Management or equivalent
• Minimum 2 years relevant working experiences

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description:

• Serve as primary coverage for the educational contact person for the postgraduate programme.
• Provide administrative support for medical seminars and workshops.
• Manage calendar and coordinate meetings.
• Handling inventory of training related products, corporate gifts, and corporate collateral.
• Maintain intranet pages for relevant department.
• Handle relevant phone calls, mails.
• Any ad-hoc duties as per assigned.

Requirement:

• Minimum Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Conceptualise, storyboard, produce, and edit video/animation content for internal and strategic communication campaigns, ensuring high-quality output that aligns with the organisation’s messaging and goals.
• Operate professional filming equipment to capture high-quality footage for projects, including setting up shots, managing lighting, and ensuring technical accuracy during production.
• Conceptualise, design, and execute creative briefs for internal communication platforms.
• Coordinate and manage project timelines, ensuring that all deliverables are met on schedule.
• Serve as a brand steward by maintaining consistency in visual style, tone, and messaging across all multimedia content, ensuring strict adherence to the organisation’s corporate identity guidelines.
• Provide branding advice to internal stakeholders to ensure coherence with the overall brand strategy.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Exciting role in Sports Programme in Public Sector
Contract: 12 months
Salary: Up to $3500

Job Responsibilities:

• Provide support in the procurement, coordination of vendors and liaison with Centres and Sport Centres
• Monitoring/supervision of programme delivery, feedback and compliance checks
• Stakeholder management for all programmes/projects
• Back-end administration of programme delivery (data collection, cleaning, and uploading to online folders, preparticipation screening, app downloads, 1-2-1 support for participants when required).
• Engagement activities in and out of lab
• Observation of staff training, and all training associated administration.
• Other adhoc duties as assigned.

Looking for:

• Min. Degree in Sports Science or Health related areas
• Trained in Sports Science, has sound exercise science knowledge
• Has preferably experience in small group coaching with interest in community health etc

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

· Perform front line service to all incoming calls and reservations for the restaurant.

· Providing first line of customer service to all guests

· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.

· Maintain up-to-date information of events and activities so that guests will receive accurate and prompt information when requested

· Managing of all e-mail enquiries for restaurant’s events

· Handle first level guests’ complaints with calm professional and relay to the respective teams

· Proactive feedback collection and service recovery as and when needed.

· Follow up with guests to ensure request have been met to their satisfaction

· Any adhoc duties assigned by supervisor

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment

1. JOB DESCRIPTION

Job Title

Guest Relations Officer

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.