The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Location: Tampines One

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $3500

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

About the job

Verian is a world leading, independent research, evidence, evaluation, and communications agency, providing services to government and the public realm. We work with our clients to help solve the next generation of public policy challenges.

We create a better future through data, analytics, research and consulting, using our insights and knowledge of best practices to guide the public sector in communicating more efficiently and effectively. We bring global best practice and deliver through local expertise.

Visit https://www.veriangroup.com/sg for more information.

Verian is looking for a candidate to join our Public Communications & Engagement team for an internship.

Responsibilities:

• Support quantitative and qualitative research, including in-depth interviews, participant observations and surveys
• Conduct reviews of academic literature, as well as trends and social media scans
• Support the team’s work in public perception and communications, including liaising with stakeholders to collect and report relevant data
• Assist with preparation of reports, proposals and presentations

Key Requirements:

• Preferably degree in Marketing, Public Policy or Political Science, Psychology, Sociology or other related social science discipline
• Preferably with prior experience in applied social researchInterest in public sector issues and desire to make a positive social impact (Interest in arts and culture is a plus)
• Ambidextrous thinker who is comfortable with data but also able to think laterally and creatively
• A natural problem-solver who is self-motivated and has a passion for learning
• A collaborative team player who is also unafraid to articulate his or her points-of-view
• Organised, meticulous, deadline driven and able to multi-task
• Works well under pressure, with the patience and perseverance to see through long timelines
• Strong verbal, written and presentation skills
• Preferably bilingual (English and Mandarin/Malay/Tamil)
• Current students or fresh graduates are welcome
• Able to start immediately – part-time (2-3 days a week) or full-time, for at least 3 months

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 22 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

Role:

- Supportive Liaison: Act as a liaison between the organization and the public, media, or stakeholders.

- Communication Support: Assist in crafting and disseminating press releases, newsletters, and other communication materials.

- Event Coordination: Assist in organizing events, press conferences, or promotional activities to enhance brand visibility.

- Research Assistance: Conduct research on industry trends, competitor activities, or media contacts.

- Administrative Support: Provide administrative assistance such as scheduling meetings, managing calendars, and handling correspondence.

- Content Creation: Assist in creating content for various communication channels, including websites, blogs, and social media platforms.

- Relationship Building: Cultivate and maintain relationships with journalists, bloggers, influencers, and other stakeholders.

- Crisis Communication Support: Assist in managing and mitigating crisis situations through effective communication strategies.

Responsibilities:

- Assisting in Media Outreach: Help identify media opportunities and pitch stories to journalists or media outlets.

- Monitoring Media Coverage: Monitor media channels for coverage related to the organization and compile reports for analysis.

- Social Media Engagement: Support the management of social media accounts by creating content, responding to comments, and engaging with followers.

- Event Logistics: Assist in planning and coordinating events, including venue booking, logistics, and attendee management.

- Database Management: Maintain media contact lists, influencer databases, and other relevant databases.

- Research Support: Conduct research on industry trends, competitor activities, and media landscapes to support PR strategies.

- Administrative Tasks: Provide administrative support to the PR team, including scheduling meetings, managing calendars, and handling correspondence.

- Working hours 9pm to 3am

Responsibilities:

• Project Nature - HDB/Public Residential
• Conceptualizes concept and schematic designs
• Execute feasibility studies and presents design proposals
• Preparation of tender documentation, schedules and specifications
• Liaises and discuss project-relevant issues with clients
• Liaises and coordinates with consultants and contractors
• Ensures design quality and authority compliance

Requirements

• Degree in Architecture, preferably recognised by the Board of Architects, Singapore
• Minimum 1-3 Years of relevant architectural experience, in building (HDB, Residential, Housing)
• Good knowledge of architectural details, working drawings and construction practices
• Conversant with local codes & regulations
• Competency in authority requirements and submission procedures

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Dickson KOH

Managing Partner, Infrastructures Practice
EA License 10C5468 | EA Registration R1103367

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Make our members feel welcomed by greeting them with wholehearted friendliness when checking them in/out or within the club. It should be part of your ‘DNA’ and shouldn’t be seen as a job.
• Maintain good relations with members by providing high level of service standards with a “people-first” attitude.
• The ability to take a preemptive approach in managing possible complaints and being prepared with a solution when a problem arises. Take ownership of problems; handle and resolve issues to your best abilities.
• High sense of reliability, which equates to high awareness of what works for certain people and what doesn’t, plus having strong intuition about what is right and wrong in principle when managing our members’ requests.
• Able to front difficult conversations such as collection of outstanding membership fees, processing of suspensions etc. Maintain a calm disposition during crisis management (member’s injury, incidents).
• Work as a team at club level; this includes helping in every aspect of services in the club (salad counter/retail/changing rooms etc) if there is a need, not just front-desking.
• Able to work shifts.

Requirements

• Highly energetic individuals, cheerful personality with a strong enthusiasm in the wellness industry
• Being professional with strong interpersonal and communication skill
• Able to adapt in a fast-paced environment.
• Candidates with relevant qualifications, customer service/hospitality background are welcome to apply.
• 5 working days a week

Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Job Description:

• Report and assist Project Manager (PM) on public relation programme in relation to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To ensure that work schedules pertaining to road closure, traffic diversions, etc. are put up in advance to inform the public in order to minimize any inconvenience to them during the construction period;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• To promote and maintain a good relationship with the public before and during the full period of construction; and
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements

• Diploma/Degree in any field with 5 years’ working experience as a Public Relations Officer in the construction industry

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

THE OTHER ROOM~ASIA'S 50 BEST BARS

A secret bar hidden within the Marriott Tang Plaza Hotel, with more than 300 spirits finished in casks for the bar’s use. These find their way into a lively list of classics and classics-with-a-twist arranged by date, such as the ‘Reversed Gin & Tonic’. There's also a list of rare ‘Vintage Cocktails’ and a tapas selection available all night.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

•Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

As a Brand & Public Relations Associate, you will play a key role in shaping the brand's public image and driving engagement through strategic communication initiatives.

You will be responsible for managing KOL (Key Opinion Leader) outreach initiatives, handling press communications, and crafting compelling marketing angles and content drafts for publications.

WHAT IS NEEDED FROM YOU

• 3 years of experience in PR, communications, or marketing.
• Proven track record of managing KOL outreach initiatives and securing media coverage.
• Strong communication skills, both written and verbal, with the ability to craft compelling narratives, pitches, press releases, and marketing copy.
• Familiarity with social media monitoring tools and analytics platforms.
• Creative thinker with a passion for fashion, trends, storytelling, & copywriting.
• Knowledge of SEO principles & practices, with the ability to optimize content for search engines and drive organic traffic.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
• Bachelor's degree in Public Relations, Communications, Marketing, or related field.

WHAT WILL MAKE YOU STAND OUT

• PR Experience within fashion or lifestyle industry
• Worked in fast-moving SME

• Opening of the day-to-day float
• Welcome guests in person, by phone, WhatsApp and email. Provide directions and address all inquiries.
• Room Reservations/ Payments/ check in /out: Assist guests in checking room availability using CIMSO system. Handle bookings, collect documents. Process payments, generate invoices and manage refundable deposits. Assist guest with check in / check out.
• Guest Amenities: Issue car park complimentary tickets and facility passes.
• Terms and Conditions: Inform guests of the Terms and Conditions upon booking/check-in.
• Fee Collection: Collect membership sub fee. Guest fees. Towel charges, and fees for events and mahjong room bookings.
• Guest Services: Provide towels to members. Ensure guests use appropriate attire in the gym and swimming pool. Count soiled towel and pack for laundry operator.
• End shift; Settlement and close the night audit.

Member Database Management:

• Assist potential guest with application of membership.
• Update the car plate and IU number database for new members and those with changes.

Emergency Response:

• In time of emergencies, communicate with staff, guests and assist with injuries and emergency services. (ambulance/ police).

Staffing:

• Ensure sufficient staff coverage during absences or illness.

Special Events:

• Support the setup and execution of SNR activities.

Shift Duties:

• This role requires shift work and work during weekends and Public Holidays.

Requirements

• Minimum GCE “O” Level or equivalent
• Relevant experience at Hotel and Club’s Front Office operations is an added advantage
• Pleasant personality and able to work well with people at all levels
• Should be a self-starter and able to work independently
• Able to work irregular hours and on weekends

Job Responsibilities

• Responsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets’ seating procedures
• Attend to customers’ enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound calls when needed
• Respond appropriately to enquiries / feedbacks and escalate when needed
• Answer calls, process customers’ reservations and update system accordingly
• Ensure PDPA compliance when handling personal data of customers
• Coordinate private events for large group reservations
• Provide customers with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations

Job Requirement

• Be able to work in a standing position for long periods of time
• Effectively bilingual in English and Mandarin and able to communicate clearly and efficiently to our guests
• Strong customer oriented mindset with good communication, interpersonal and problem-solving skills and ability to take pressure
• Exceptional grooming habits and positive attitude with an interest in delivering excellent service quality to customers
• Computer literate (Microsoft Office / Excel) and internet savvy
• Must be able to work on weekends and public holidays

What do we offer?

• Transportation will be provided after midnight hours
• Opportunity for Career Advancement within the Group
• Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a progressive brand, then this an opportunity to get excited about!

APPLY NOW to join our team, enjoy incredible career development opportunities! Please send your resume with details on experience, last drawn and expected salary, via APPLY NOW button below.

(We regret that only short listed candidates will be notified)