Join our company as an organized Associate Affairs Executive to support Revenue Assurance, Performance Management, and Welfare & Incentives functions.

Responsibilities

1. Revenue Assurance

• Review outstanding reports, liaise with relevant department to co-ordinate for debt recovery.
• Assist as the primary back up for the debt recovery team, daily follow-ups on outstanding transactions and ensure accurate record documentation in the Company in-house system.
• Liaise with relevant departments like legal, accounts to coordinate for debt recovery actions.

2. Awards & Events

• Prepare awards review materials for the Management’s use in monthly review meeting.
• Check the awards-related materials to ensure accuracy and currency, including eligibility, ranking, upload history, slides, and name artwork.
• Co-ordinate the monthly and annual company events, providing logistical support (setup, registration, packing, sorting, etc).
• Monitor participation in the company award events, providing updates on participation status and feedback to the Head of Department.
• Review salesperson transactions and commission inquiries, investigate flagged errors, and escalate to the IT Department for resolution.

3. Welfare & Incentive

• Respond to welfare and incentive-related inquiries.
• Resolves the issues in performance and welfare system.
• Oversee monthly adjustments for overriding, performance reconciliations, ensure proper tax declaration through the internal tax-income uploader system.
• Check the performance-related data to ensure such information is updated correctly.

Requirements

1. Degree in Business Management or its other equivalent.
2. Minimum five (5) years of working experience preferably in Business IT, Data Management & Analytics, Account management.
3. Strong in Communication skills and Problem-Solving Skills.
4. One must be flexible, adaptable, be prepared to work in a fast paced environment.
5. Proficient in using Microsoft Office application (especially Excel).
6. Preferably someone who is available immediately or at short notice.

Other Information

• Working Location : Toa Payoh
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested applicants are encouraged to submit a detailed resume, including expected salary and availability date, to [email protected]

We regret to inform you that only candidates selected for an interview will be contacted.

DUTIES AND RESPONSIBILITIES

The Accounts Executive duties and responsibilities are as follows:

· Handle full set of accounts for monthly closing which includes :-

• Raise invoices
• Raise journals
• Input of invoices and payment of invoices
• Preparation of suppliers’ payment
• Cash book maintenance
• Cash flow projection
• Monthly Management Reports
• GST preparation and submission
• Tax preparation and submission
• Preparation and sending out the monthly Statement of Accounts to customers

· Quarterly, half yearly and year-end financial closing.

· Preparation of Financial Statements for year-end closing

· Preparation of Audit Schedules

· XBRL preparation and submission of Financial Statements

· Assist in internal and external audit

· Assist in tax and GST queries

· Ensure compliances of Accounting standards and regulations

· Other duties as assigned by Departmental Manager.

Job Descriptions:

• Sourcing for materials, equipment or supplies

• Compilation of quotations and negotiating for suitable terms and conditions

• Initiating the vendor assessment exercises

• Preparing for purchase orders

• Maintaining approved sub-contractors/suppliers listing

Job Requirements:

· Diploma or its equivalent

· At least 3 years of relevant working experience

JOB RESPONSIBILITIES:

· Prospect and promote jewellery products and services to walk-in as well as our online platforms’ customers

· Attend to customers’ queries in-store and online stores

· Ensure service delivery standards are met in achieving total customer satisfaction

· Be self-motivated and driven to achieve monthly sales targets.

· Ensure merchandise and displays are consistently well presented

· Contribute to team effort by accomplishing related results as needed

· Inventory management - support merchandise transfer, stock take, inventory counts

· Work in a team to develop marketing strategies to bring more revenue to the store and the digital sales

· Conceptualize and set the best campaign merchandise plan for online campaigns

· Work together with operations to ensure smooth fulfilment process

· Actively manage online shop enquiries and maintain the highest customer satisfaction

JOB REQUIREMENTS:

· Minimum GCE “N” level

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment (preferably Malay/Indonesian)

· Candidate with retail or jewellery experience is an added advantage

· Dynamic, energetic, positive and driven to exceed targets

· Strong focus on self-improvement and performance

· Able to work retail hours, weekends and public holidays

· Able to start work within short notice will be an advantage

· Commercial awareness and sales drive – to sell more products through our multiple online platforms

· Preferably previous e-commerce experience, although not required. A strong learning attitude and a self-motivated drive to excel is important

· General interest in working in different platforms, and a good knowledge of excel

• acuuming, sweeping, and mopping floors of various types.
• Dusting ceilings, light fittings, countertops, and loose furniture.
• Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.
• Emptying trash cans.
• Washing and drying windows.
• Liaising with the line manager to ensure that you have sufficient cleaning products at all times.
• Reporting any breakages that occur during the cleaning process.
• Informing the line manager of repairs that need to be done.

Cleaner Requirements:

• High school diploma or equivalent is advantageous.
• Proven experience in a similar role.
• Able to use a variety of cleaning products and equipment.
• Able to stand for extended periods of time.
• Excellent organizational skills.
• Able to complete tasks on time with minimal supervision.
• Available to work mornings and evenings, plus weekends, as needed.

Job Description:

• Work closely with the Fundraising and Volunteer Management teams to develop and create impactful collaterals and publicity materials for fundraising campaigns, appeals, events, roadshows as well as volunteer training toolkits, webinars and recruitment. These include copywriting, developing print collaterals (letters, brochures, posters, banners, videos, resource packs, and merchandise) and digital (website landing pages, digital assets, eDMs, videos, and powerpoint presentations)
• Liaise with vendors and design agencies
• Provide other administrative and operational support for events and campaigns.

Job Requirements:

• Degree Holder in Communications, Media or relevant course
• Preferably 1-3 years of work experience in communications or advertising

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC's people strategies.

Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division.
• Partner with the Division on their manpower planning and requirements. Implement recruitment strategies and processes to fill the vacancies.
• Manage and resolve any employee relations issues such as disciplinary and employee grievances.
• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provide HR Policy guidance and interpretation.
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience.
• Support all employees' lifecycle events (i.e. Contracts renewal, transfers, probation, promotion, etc).
• Liaise with MOM on work pass applications and renewals.
• Assists in monthly payroll processing.
• Conduct exit interviews, compile and analyse the attrition reasons.
• Prepare monthly and adhoc reports for analysis.
• Participate in and manage HR projects and initiatives.

• Degree in Human Resource Management or related qualifications
• Minimum 2 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Ability to work under pressure, well-developed prioritization and multi-tasking skills
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

• Position : Human Resource Executive/Senior Executive - Jurong Point
• Location : Jurong Point
• Working hours : Mondays to Fridays - 9.00am to 6.00pm.
• Salary (commensurate with experience) : Up to $4800 + AWS + Performance Bonus + 14 Days Annual Leave + Health Benefits
• Duration : Permanent
• Industry : Education/Childcare/Learning Centre

Main Responsibilities:

• Assisting the HR Manager in identifying and developing policy and procedure updates/amendments in conjunction with best practice and local legislation
• Analyzing trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains talent
• Review monthly payroll computations and reconciliations
• Managing and coordinating end to end recruitment process
• Handling staff onboarding and off boarding process
• Following up on staff confirmation
• Monitoring and following up on staff contracts, including re-employment
• Monitoring work pass expiry and submitting work pass application and renewal
• Managing student internships and teacher attachments
• Maintain employee data, records, and reports for HR projects and initiatives
• Monitoring MOE Instructor Registration applications and renewals
• Performing other duties as assigned

Requirements:

• Polytechnic diploma / Degree holder
• Knowledge of Employment Act
• Knowledge of Human Resource system
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are looking for a Partnerships/BD Executive to generate, qualify and cultivate corporate leads, and convert corporates looking to drive business innovation within their organisations.

Duration: 11 months
Salary: Up to $3,450/month

Job Responsibilities:

• Working directly with corporates or with partners to organise and conduct both online and offline outreach to generate a new pipeline of "new to Government Platform" corporates.
• Curation of engagement events such as discovery workshops, networking sessions, thematic roundtable sessions
• Support direct matches with our technology solvers base, based on corporates' business use cases, as a lever to deepen the corporate relationship
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Business Administration or its equivalent
• Prior experience in programmes & outreach, events management, business, hospitality or equivalent would be advantageous
• Adaptable, detail-oriented and organised, with excellent project management abilities
• Be a high-energy team-player who is hands-on, driven and takes initiative to implement programmes effectively
• Strong interpersonal, verbal and written communication skills

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.


Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

About The Team

At Royal T Group, our Customer Journey team plays a pivotal role in integrating digitalization into our customer experience. We are committed to implementing strategies that enhance our digital capabilities, streamline operations, and deliver exceptional user experiences. As a full-time Marketing Executive, you will collaborate with a dynamic team to lead impactful projects and drive digital transformation within the fast-paced F&B industry.

About The Role

We are seeking a motivated and strategic individual to join our team as Marketing Executive. This role offers an exciting opportunity to lead initiatives in strategy development, process design, innovation, and digital transformation. The ideal candidate will have a strong interest in strategy implementation, digitalization, and innovation, and is eager to contribute to real-world projects.

Key Responsibilities

• Delivery Platform Management: Develop and oversee strategies for our delivery platforms, ensuring seamless integration, optimal performance, and customer satisfaction.
• Digital Strategy Implementation: Design and execute strategies aimed at enhancing customer experience through digital tools and initiatives.
• Data Analysis: Utilize data analytics to monitor and analyze performance metrics, customer behavior, and advertising performance, providing insights for strategic efficiency.
• Research and Innovation: Stay updated on emerging trends in digitalization and customer experience. Monitor market trends and best practices in delivery and online platforms, applying relevant insights to enhance the company's digital strategies.
• Documentation and Reporting: Maintain thorough records of workflows, customer insights, and project updates to ensure accurate and comprehensive documentation.

Requirements:

Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field. Fresh graduates with strong potential are also encouraged to apply.

Skills:

• Passion for digitalisation and enhancing customer experiences.
• Basic understanding of digital strategies (e.g., coursework or personal projects).
• Analytical mindset with an interest in data-driven decision-making.
• Strong communication and teamwork skills.
• Proactive, eager to learn, and adaptable to new challenges.
• Knowledge of SEO and SEM is a plus.
• Familiarity with tools such as Microsoft Office, customer relationship management (CRM) platforms, or collaboration tools is must.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsiblities

• Responsible for partial set of accounts including but not limited to Accounts Receivable and Accounts Payable functions.
• Prepare month-end closing journal entries and balance sheet schedules and reconciliation.
• Ensure timely, complete and accurate recording of accounting entries into the accounting system.
• Assist with monthly reporting, budget and audit.
• Maintain good documentation and filing system.
• Assist in the review of internal control procedures to improve accounting processes.
• Perform any additional ad-hoc assignments as and when required.

Requirements

• Candidate must possess at least a Diploma in accounting (eg. LCCI, CAT).
• At least 3 years of working experience in the accounting field.
• Required skill(s): MS Office.
• Excellent interpersonal and communications skills, dynamic personality.
• Ability to prioritize and work under pressure.
• Proactive, possess initiative and able to work independently.

Responsibilities

· Upsell existing clients other enterprise solutions.

· Acquire new customers by cold calling, emailing, networking and using various Media platforms.

· Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.

· Assist in new clients’ acquisition.

· Assist in managing client accounts.

· Any other ad-hocs as assigned.

Requirements

· Positive attitude & independent

· Experience and knowledge in office system furniture or commercial carpet or interior design.

· Good contacts with Interior Designer & Architect.

· Possess good interpersonal skills

· Candidate must possess at least higher secondary/Pre-U/A level/College in any field.

· At least 1 Year(s) of working experience in the related field is required for this position.

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 1-2 years of experience in finance or Accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

- Provides secretarial and administrative support

- Opening of files and conducting online searches

- Drafting of letters

- Undertaking other general administrative tasks – filing, printing, scanning, etc

- Ad-hoc administrative duties and support to other colleagues

Please email your resume to [email protected]

Singapore Aquatics (SAQ) is the governing body for aquatic sports including swimming, water polo, diving, artistic swimming and open water swimming in Singapore. As a leading National Sports Association, we invite passionate and capable applicants who can contribute to our cause in the following position:

1) FINANCE EXECUTIVE

A. PRIMARY JOB PURPOSE

Report to the Assistant Finance Manager with regard to the Association’s purchases and payables cycle and accounting functions

B JOB RESPONSIBILITIES

To assist the Assistant Finance Manager in accounting duties which includes:

· To support the monthly accounts closing;

· Preparation of bank reconciliations;

· Assist in handling day to day accounting functions;

· Managing and processing the Association’s purchasing and payable’s function, including:

- Verifying invoices are supported with proper documentation

- Preparing payment vouchers (Giro/TT/cheques)

- Preparation of cheques if necessary

- Ensuring compliance with the Association’s policies and procedures

· Posting of transactions in the accounting system;

· Assist in monitoring expenditure of SAQ event budgets and liaising with relevant teams on expenditures for post-event SOAs;

· Monitoring and tracking of the Association’s value in-kind inventories;

· Assist in the annual statutory audit;

· Assist in any internal or compliance audits, or grant audits;

· Ensure accounting is carried out in proper way in accordance to financial regulations and accounting standards;

· Ensure expense claims are in accordance with SSA’s HR policies;

· Assist in any ad hoc accounting and administrative assignments;

· Any other adhoc duties as may be assigned.

C JOB HOLDER REQUIREMENTS

1 Qualifications and Experience

• Diploma in Accountancy or Business Administration, or relevant qualifications.
• At least 1 year of relevant experience is preferred.
• Prior experience in Sports industry, Charities or Grant Accounting is advantageous.
• Prior experience with Oracle Netsuite is advantageous.
• Proficient in using Microsoft office especially in Excel and work with strong IT skills.

2 Personal Attributes

• A dynamic and mature person with a passion for sports.
• Meticulous with high level of integrity, detailed oriented and comfortable working with numbers.
• Must have strong initiative, good communication, interpersonal skills, positive attitude and problem-solving skills.
• Strong team player with ability to work and builds rapport and collaborative working relationship with all levels.
• Ability to work independently and under pressure to meet tight datelines.
• Ability to work in a dynamic environment
• Ability to start at short notice is preferred or immediate.

Please email the application enclosing resume and stating current and expected salary to: [email protected]. Only shortlisted candidates will be notified.

Our Client:

• Cranes Lifting Industry
• 5 Days, Office Hours
• West Region
• Up to $4300 Per Month

Responsibilities:

• Investigate all incidents and product nonconformity to identify causes and ways to prevent occurrence in future.
• Support and promote the company incident report and management system.
• Provide guidance to business on consistency of HSE and QMS expertise by participating in Management reviews and audits.
• Monitor company’s ISO 9001 Management System are implemented and maintained in Singapore and Malaysia.
• Control of system documentations and procedures for Southeast Asia including Australia.
• Coordinate with business on training and holding of dialogue sessions with relevant customers, contractors, suppliers to ensure awareness and compliance with all HSE requirement impacting company operations.
• Ensure quality procedures are adhered throughout organisation and highlight noncompliance.
• Conduct quality check and inspection on manufacturing and installation processes pertaining to current range of products.
• Recommend quality control and inspection requirements in consultation with regional HSE and QMS whenever necessary for final review and approval by region director for implementation.
• Participate in HSE committee meetings and implement HSE procedures and standards in all workplace activities to achieve the required safety standard.
• Chair monthly QIP meeting and submit monthly quality report.

Requirements:

• Qualification in Engineering, Safety or Quality.
• Minimum 2 years of working experience in QA/QC in a manufacturing or construction environment.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Responsibilities:

• Prepare month end closing and annual financial statements for clients
• Preparation of simple tax reports.
• Ensure firms’ service standard and reporting deadlines are met
• Liaise with clients, auditors and tax agents
• Any ad-hoc duties

Job Requirements:

• Degree in Accounting or professional qualification (CPA, ACCA or equivalent) is preferred
• At least 2- 3 years of experiences in handling similar position
• Familiar with Singapore Financial Reporting Standard (SFRS) or IFRS
• Dealing with preparing of full set of basic Financial Statements and basic
• Corporate Tax Returns for small to middle company (including Asset holdings company)
• Candidates with experience working in accounting service firm preferred
• Independent, organised and able to work at fast paced environment
• Basic knowledge of Excel / Word
• Candidates having experience on Audit or Financial due diligence preferred

Do you want to gain valuable experience while supporting key financial operations in a growing organization? Our client, a major energy and petrochemical company is looking for an Accounts Executive to join their team. This position provides an exciting opportunity to join a dynamic organization that values career growth, supports its employees, and fosters a sustainable work environment.

Your new role:

You will be responsible for preparing and issuing invoices, credit/debit notes, and statements of accounts. You will manage both accounts receivable (AR) and accounts payable (AP), including overseeing AR collections and AP payments. You will perform monthly AR and AP reconciliations as well as to check and verify staff claims. You will also provide support to the Finance Manager in the monthly and yearly account closing process, filing various documentations, ensuring that all records are organized and easily accessible for future reference.

Requirements:

• Minimum of 2 years' relevant experience.

• Good written and verbal communication.

• Experience in petrochemical / energy industry would be a valuable asset.

• A proactive individual who can plan, organize, and take the initiative to achieve job objectives while meeting tight deadlines.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

If you have a keen eye for detail, a passion for finance, and excel in fast-paced environments, I would love to hear from you!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Executive / Senior Executive I (Admin)

Job Purpose

Manage the administrative needs of a Service Point, such as service/programme administration, documentation and data administration, and facilities administration as well as specialise in administering one or more of the corporate needs of the FSS Service Group, i.e. Finance, Governance, IT or HR.

Line reporting to the Manager FSS Service Point locally and staff reporting to the Head of FSS Service group who oversees the administrative functions and facilities management of FSS.

Roles & Responsibilities:

Front Desk Administration & Secretariat Support

• Attend to public walk -ins. This may include administering visitor logbook and badges, notifying relevant colleagues or re -directing public to appropriate resources, when needed.
• Answer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emails, when needed.
• Attend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow -up, when needed.
• Handle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties, when needed.
• Provide secretariat support to Service Point manager such as preparation of staff meetings, minutes-taking, collation of workplans and calendar of events.

Facility and Operations Administration

• Manage the performance of vendors / contractors, including resolving issues and problems.
• Enhance administrative services of the Service Point through reviewing and/or developing standard processes and workflows.
• Plan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulations

Programme & Data Administration

• Process and verify applications and supporting documentation, which include Consent for Services, Client Data Form and the disbursement of financial assistance to beneficiaries.
• Upkeep of client and staff records and any other data for reporting to relevant parties, as well as surfacing gaps, outliers and lapses (if any) with the manager.
• Ensure compliance with personal data protection policies and measures in daily operations. Report any data breach to the manager.
• Prepare reports on outcomes and/or statistics to funders where necessary. Co-ordinate with stakeholders for fund request/top up, ensure tracking of funding and processing requirements ahead.

Procurement & Financial Administration

• Manage the procurement, maintenance and replenishment of office stationery and supplies (including food rations for clients).
• Track expenditure, monitor Service Point budget and cash flow.
• Support Service Point Manager in Budget preparation.
• Generate monthly reports (petty cash, summary for income and payment) and for FY closing for approval and submission to relevant parties, meeting stipulated deadlines set by Finance.
• Monitor sponsorships and donations, including liaising with external partners where needed and maintain proper records for audits.

HR Administration

• Provide support in recruitment activities, when needed.
• Provide support in the on-boarding and off-boarding activities of staff and interns, when needed.
• Provide administrative support, including accessing NCSS e-services portal for staff profile maintenance, training and development such as training registration, payments, application for grant/subsidies/sponsorships, etc.
• Ensure proper documentation for submissions to relevant parties and document retention on matters of code of conduct, government-paid leave forms, claims, etc. On leave matters, to conduct leave verification exercises, track and verify staff leave balances and work with manager/supervisor on appropriate leave clearance.
• Provide support for Staff Welfare (e.g. purchase of gift/hamper/wreath), and Workplace Health Programme.
• Manage Corp Pass application and deletion upkeep for each staff and similar upkeep of SSNET accounts for relevant staff.
• Manage staff sabbatical proceedings in documentation and commitment of training bond and awardee deed. Liaise with NCSS on staff obligations fulfilment and reimbursement outcome of course fees.

People Supervision & Development

• Provide on the job training and coaching to staff

Requirements:

• Diploma or Degree in any discipline.
• Proficiency in Microsoft Office Suite
• At least 2 years of related administrative experience
• Independent, pro-active as a team player, able to work in a fast-paced environment.
• Experience as a volunteer with any charity, religious organizations, grassroots organizations or ground up groups will be considered strongly
• Highly organized and meticulous, with strong attention to detail and the ability to prioritize and manage multiple tasks simultaneously.

Degree holder or Diploma with relevant experience coverage of atleast two years.

Thank you for your interest and your application. We regret that only shortlisted candidates will be notified for interview.

Responsibility

• Analyze and handle Motor insurance claims within turnaround time
• Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve cost-effective claim outcomes
• Obtain reserving, settlement and payment authority in accordance with authority level
• Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
• Manage appeal process for rejected claims
• Detect potential fraudulent claims
• Manage customer communications on claims matter
• Conduct regular files review and reserve monitoring
• Exercise good claims management to achieve target claims result

Requirement

• At least Diploma and above
• Possess BCP, PGI and ComGI
• At least 1 year of relevant claims assessment experience
• At least 5 years of relevant claims assessment experience (for Senior Position)
• Proficient in Microsoft Office
• Team Player
• Good communication, problem-solving, analytical and negotiation skills

• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Develop strong customer relationships through regular visits or timely responses to their queries
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues
• Responsible for hunting new customers and growth areas
• A self-motivated, result-oriented individual, passionate about sourcing new business clients
• Understand our ideal customers and how they relate to our products.
• Able to work independently, strong initiative as well as a team player
• You will be given a monthly sales target. This target will be revised as and when the Company deems fit.
• Collate and submit sales reports and analysis
• Minimum 2 years of working experience in a Sales role. Relevant experience in Marine Industry is an added advantage
• Possess Class 3 driving license and own a car are preferred.
• Bilingual in English and Mandarin, verbal and written (to liaise with Mandarin-speaking associates and customers)
• GCE A Level, Diploma, and/or above in Sales or any other discipline relevant to the marine industry
• Proficient in IT Skills e.g. MS Office
• Other ad hoc duties as assigned by management
• Knowledge in SAP system is preferred
• Able to start work immediately.

Basic Salary: S$2600 to S$4500 + Allowance

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Overview:

• Manage customer escalations and complaints received by CEO Office, Senior Management, regulatory bodies such as MAS, ABS, FIDReC etc on service issues, identify opportunities and propose ideas/needs for process improvements and coaching
• Responsible for end to end management and the governance of customer service issues, including investigation, listening and understanding customer’s needs, proposing solutions/alternatives to customer issues, identifying process improvements or coaching needs and to lead and render guidance to customer relations managers and L2 escalations specialists.

Key Responsibilities:

• To achieve individual/team goals and targets
• To adhere to professional standards of behaviour and conduct in dealing with internal and external customers
• To proactively identify opportunities to improve the customer experience
• To share areas of improvement with CSOs and TMs to address any gaps in service delivery.
• To share areas of improvement with product managers and technical/product governance team as part of continuous process/product improvement.
• To review the calls of customers with the CSOs to identify gaps.
• To be flexible in work deployment and projects when business needs arise
• To ensure usage of joyful yet professional language to create an approachable experience in social media platforms
• Serve as DBS's brand ambassador by demonstrating professionalism, strong knowledge on products and services, and optimizes every opportunity to exceed customer expectations with each response
• Collaborate with GSMC to streamline response to posts
• To consistently meet and exceed the Customer Centre targets set (KPI) without compromising on quality of service delivery.

Requirements:

• Min 5 years of frontline customer service experience.
• Ability to clearly understand customers’ needs and provide appropriate solutions accordingly
• Excellent written & verbal communication skills, ability to communicate with people of all levels
• Ability to communicate various changes in processes and promotions if any
• Ability to correspond to customers professionally
• Strong customer relations skills
• Ability to empathise and understand customer perspective
• Strong case resolution skills-ability to complete promised action/follow-up to ensure customer’s needs are addressed
• Collaborate with colleagues and work as part of a team
• Ability to adapt to changes in terms of product, process and systems

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Admissions Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the management of strategic and operational activities related to student admissions processes, including stakeholder engagement.
• Strong ability to manage and maintain a database of student information, including familiarity with Immigration Checkpoints & Authority ("ICA") processes, such as the creation of SOLAR+ accounts and handling student pass applications, appeals, and issuances.
• Strong ability in analysing applications of prospective students based on admission policies (local and abroad).

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student admissions or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of admissions tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills.

About the Job

As FDM continues to rapidly expand its business operations in Asia Pacific; we are seeking individuals who can demonstrate the potential to build a successful career in Sales.

You will play an integral role within the Sales Team, generating new business through research, calls and meetings with clients and prospects. Our Sales Development Program will prepare you for your eventual role as a Sales Executive where you will represent the client facing side of FDM. The primary objective of this role is to find, grow, develop, and generate sales from new and existing clients and place IT consultants in long-term contracts. You will be a key contact for Senior Management across all deliverables, understanding requirements and providing business solutions. You will be based in Singapore, reporting directly to the Singapore Sales Manager.

As part of their training, the junior sales executive will initially start off in the Recruitment team and progress to become a member of the Sales team, creating and developing relationships with our high-profile clients.

While on the Sales Development Program you will develop:

• A deep understanding of FDM's business, services, and customer landscape
• Ability to assess emerging level talent and build relationships with applicants to FDM's Careers Programs
• Sourcing, Prospecting and Pipeline development skills
• Research and Presentation skills through engaging global projects designed to expose you to FDM's wider business

As you progress to a full-time sales role, responsibilities may include:

• Qualifying and generating leads
• Initial outreach to new and existing clients within your territory (cold calls, emails, events)
• Booking and running meetings with potential and existing clients
• Growing and developing a network of client managers who trust you to deliver
• Supporting clients in delivering on projects/initiatives by identifying resource solutions through FDM's Skills Lab
• Achieving budgeted sales and production objectives established by Sales Management
• Ensuring quality customer service through a pro-active approach to finding and creating solutions

Essential Criteria

• Excellent interpersonal and communication skills
• Self-motivated and able to work under pressure
• Strong organisational skills and meticulous attention to detail
• Commercially aware and target-oriented individuals
• Drive to deliver results beyond expectations
• Committed and ambitious individuals with a thirst to learn and develop
• Technically proficient in the use of Microsoft Office (Word, Excel and PowerPoint)
• Eligible to work in Singapore