Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Responsibilities:

• Assess liability and quantum
• Claims registrations
• Handle property damage and personal injury claims from third party claimants
• Negotiate settlements
• Provide support to the Senior Executives/Assistant Managers in the Motor Claims team

Requirements:

• At least 2+ years of experience in Motor Claims
• Basic insurance qualification such as CGI/PGI is an added advantage
• Salary and job title offered to the final candidate will commensurate with his/her actual experience
• Analytical and ability to make decisions even when under pressure
• Willing to put in extra hours where necessary
• Proficient in Microsoft Office (Word/Excel)
• Good communication and organisation skills
• Team player

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.
• Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.
• Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.
• Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

The incumbent shall facilitate the smooth and efficient management of the unit to ensure seamless delivery of service for respective outpatient clinics and facilitating the work process integration. Working closely with various stakeholders, the incumbent develops and executes plans in a holistic manner to manage patients’ appointments and doctors’ resource to ensure optimal utilisation of the appointment slots.

The incumbent will also undertake the supervisor role and be required to act as a mentor to junior staff, providing guidance, sharing of knowledge/ work processes, aimed at helping staff to attain the requisite work competency and career development.

Job Responsibilities:

• Operation Management: manage day-to-day operational, administrative functions and activities in proper workflows, handle manpower distribution and all resource requests, work closely with stakeholders on the request and modification of existing clinic resources, support in the review of clinic resource setups, creation of service provider in OAS
• Reporting and Data Analytics: perform analysis to the demand & supply of the clinic resources, supports HOD in the preparation of management reporting and project presentation, perform audit and monitoring of appointments data, review and streamline clinic resources, do analysis of data pertaining to Resource Management and patient access and provide recommendation
• Performance Management and Process Improvement: continuously review, identify, develop, initiate, implement effective internal and external Quality Assurance (QA) programs, initiatives and technology, review, develop and analysing of key performance metrics, propose recommendations, take-charge of departmental policies, procedures, guidelines, work instruction and training manuals, implementation of new or change in system and workflows, propose innovative solutioning for work and system process
• Financial/Cost Management: handle operating budget and projection, support the financial processes, monitor the utilisation of approved budget for office supplies, assets assigned to the department , phone bills, etc, handle proper usage and regular maintenance of resources (eg, IT and equipment assets, etc)
• Staff Management: Oversee recruitment, induction/ orientation, training, appraisal, developmental coaching and career advancement for staff, review manpower requirements and optimization of manpower resources, facilitate staff’s annual learning and individual development career and training plans, conduct performance reviews and feedback
• Project Management: support in the implementation of new initiatives and projects planning, participate in the development of innovative techniques, liaise and communicate effectively with the different stakeholders, prepare reports and utilise analytics, monitor the expense account for the projects, handle any duties assigned by supervisor and HOD

Job Requirements:

• Degree in any discipline with at least 3-5 years work experience, preferably in healthcare with supervisory experience
• Critical thinker and self-directed
• Service-oriented with strong analytical and interpersonal skills
• Good time management and ability to multi-task
• Driven and independent worker who is able to manage priorities
• Possess strong coordination, communication skills and a team-player capable of working with various stakeholders
• Computer literacy skills in MS Office (Word/Excel/PowerPoint)

King Fire has been a leading provider of fire protection solutions for over 5 years. We pride ourselves on our commitment to safety, innovation, and the well-being of our customers. As we continue to grow, we're looking for dynamic Senior Sales Executive/ Sales Executive to join our team and further our mission of providing top-notch fire protection services.

The Senior Sales Executive/ Sales Executive will play a crucial role in expanding our client base, understanding client needs, and promoting our comprehensive range of fire protection products and services. He/She provides market feedback to the management, assumes the responsibility of executing the various sales activities, monitoring the various channels for prospective partners and evaluating market research findings, data analysis and presenting the findings. In addition, he/she supports relationship building with existing and new buyers and vendors and supports the organisation of ad hoc events and roadshows.

Jobs Responsibilities:

1. Client Acquisition: Proactively identify, reach out, and secure new business opportunities within the fire protection domain.

2. Client Relationship Management: Foster and develop relationships with existing clients ensuring their needs are met and expectations exceeded. Manages customer databases

3. Product & Service Promotion: Stay updated with the latest in fire protection technology and promote our products and services accordingly.

4. Sales Targets: Meet and exceed set monthly and annual sales targets.

5. Market Research: Regularly conduct market research to stay updated on industry trends, competitor products, and emerging technologies.

6. Collaboration: Work closely with the technical and customer service teams to ensure client needs are met.

7. Reporting: Regularly report on sales metrics, potential market changes, and customer feedback.

Job Requirement:

• Minimum of 2 Years experience in a sales role, preferably within the fire protection or related industries but not a must.
• Diploma /Degree in Business, Engineering or relevant fields. Experienced candidates without qualifications may be considered.
• Result-oriented and good in time management
• Good understanding of the fire protection market and its latest trends.
• Good verbal and written communication skills.
• IT Savvy and proficient in Microsoft Office Suite.
• Self-motivated, results-driven, and able to work independently.
• Proven track record of exceeding sales targets is a bonus
• Valid driver’s license and able to travel independently is advantageous

Other Information:

• Office Location: Ang Mo Kio
• Working hours 9am to 6pm, Monday to Friday
• Performance Bonus
• Job title and renumeration is based on education and experience

We Offer:

• Opportunities for career growth and enhancement, customised to the strengths of the employee
• Healthy work culture
• Lean organisation structure
• Commissions and Bonuses
• Training benefits
• Medical and Dental benefits

We are a growing Fire Protection Company that values every employee personal and career growth. To apply, please email your resume to [email protected]

Job Responsibilities

• Assist with the daily operations of the Centre in accordance to standards set
• Preparation of reports and forms
• Client management
• Administrative duties
• Handle other ad-hoc duties as assigned

Job Requirements

• Diploma in Business Management with a minimum of 2 years of working experience
• Experience in/knowledge of the early intervention sector will be an advantage
• Proficient in MS Office (Word, Excel, and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Self-driven
• Passionate about impacting young lives
• Able to work weekends

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

We are looking for a qualified company secretary in an executive / senior executive position to work independently and creatively with clients in all areas of corporate secretarial work ranging from incorporation, preparing resolutions and amendments to company constitution, filing of annual returns, maintaining minutes’ books and statutory records, share allotments and transfers and other ad-hoc duties and assignments.

Requirements:

· At least 5 years of relevant corporate secretarial experience

· CSIS / ICSA qualified will be preferred

· Candidates with experience handling listed companies will be viewed favourably

· High work standards with strong attention to details

· Team player with proactive approach

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

95

We are looking for an Executive/Senior Executive, Sourcing & Procurement to join the team.

The Executive/Senior Executive, Sourcing & Procurement will carry out the responsibility for planning, executing, and purchasing general equipment, goods, and services at the most competitive prices for St Luke’s Eldercare.

Job Responsibilities:

• Responsible for overseeing the entire end-to-end procurement for goods and services, including purchasing, negotiation, cost evaluation, including medical consumables towards total cost of ownership.
• Collaborates with various departments to optimize cost savings and economies of scale through strategic bulk purchase.
• Perform data analysis and identify items for demand aggregation across the organization.
• Leads and manages a comprehensive, compliant procurement process which includes the understanding of different procurement approach for RFQ, RFP/Tender.
• Assist in the preparation of tender documents, developing the evaluation criterion, pricing schedule and reviewing of approval paper.
• Ability to read and understand terms and conditions for 3rd party contracts, highlight key concerning terms to reporting officer.
• Develops a dashboard to monitor, update and ensure timely renewal of all maintenance contracts, including all SOR items.
• Implement a vendor performance and management program towards technology, quality, responsiveness, delivery and cost competitiveness.
• Continuously review and seek improvement in both workflow and processes improvement.
• Provide regular procurement expense and ageing report, highlighting key performance metrics and areas for improvement.

Job Requirements:

• Diploma / Advanced Diploma in Logistic/ supply chain management or equivalent certificates
• Minimum of 3-5 years of relevant working experience in Purchasing, Contracts and Tender.
• Experience in a Purchasing role will be an advantage.
• Knowledge and proficiency in Microsoft Office applications
• Ability to work under pressure and tight timelines.
• Work experience in healthcare will be added advantage.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Executive/Senior Executive, Workplace Experience, plays a pivotal role in designing and creating positive experiences across key employee lifecycle moments that matter. A positive workplace experience and environment drive productivity and innovation, improve services, aid retention, and create a great employer brand to attract new talents.

Employee Experience

• Design employee experience frameworks
• Review policies and practices, assess their impact on the employee experience and develop interventions where required
• Create programmes and approaches that positively impact the employee experience from the start of the employment journey
• Design ways to improve the organisation culture and build a culture of trust

Employee Engagement and Communication

• Create ways to measure and assess employee engagement
• Create tools and approaches to enhance employee engagement
• Hold meetings with employees and managers to understand team dynamics and needs
• Develop communication materials and design communication approaches to give employees a voice in the organisation

Employer Branding

• Design ways to strengthen and promote Montfort Care employer branding

Analysis and Measurement of Impact

• Analyse and present survey and data results to management team
• Monitor and measure the impact and outcome of programmes

• Bachelor's Degree in Business Administration, Human Resource, Psychology or a related/equivalent field

Relevant Experience:

• At least 3 years of working experience. Experience in Organisation Development/Communications/Human Resource is a plus

Competencies:

• People-Oriented, good interpersonal and relation building skills
• Ability to multi-task and work in a fast-paced and dynamic environment
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Proficient in Microsoft Office and comfortable with various IT platforms
• Excellent verbal and written communication skills
• Effective report writing skills
• Team Player

*Only shortlisted candidate will be notified.

Join us if you are an architect who is passionate about design and want to make positive contributions to the social, natural and built environment!

Responsibilities

• Originate and develop creative design concepts and the design documents during the design development phase
• Develop solutions to design and detailing issues
• Support the resolution of design solutions during the construction documents and construction administration phases
• Oversee project team members or less experienced designers to ensure design intent
• Ensure project is on schedule and within budget
• Ensure that documentation for all phases conforms to quality assurance, quality control and best practice standards
• Set up project team software parameters and manage standards
• Communicate with client representatives to verify design requirements and specifications, progress reviews and design delivery
• Prepare client presentations and present design concepts and drawings
• Provide technical support and project communications to the team as required
• Attend on-site visits and client meetings to verify design requirements and deliver design progress reviews

Qualities and skills required

• Minimum Bachelor's Degree/Professional Degree/Master's Degree in Architecture from a recognized institution registrable with BOA or equivalent
• Minimum 5 years of working experience in the related field
• Advanced design, visual, and graphic presentation skills
• Demonstrated ability to manage the design of small to large projects to fruition
• Well-versed with contract admin, local Authorities regulations and codes, and knowledge of Virtual Design and Construction (VDC)/Corenet-X
• Conversant with REVIT and 3D Software
• Ability to work in a fast-paced team environment

Please submit with full resume with portfolio and expected salary to:-

THE OFFICE MANAGER

[email protected]

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

Key Responsibilities:

· Assist team leaders in servicing an existing portfolio of SGX-listed and privately-owned companies to help them achieve their IR/PR objectives

· Regular communication with C-Suite executives to understand their IR/PR objectives in order to plan or refine their IR/PR roadmap accordingly

· Prepare relevant communication collateral, which includes corporate presentations, factsheets, press releases, website information, and quarterly/yearly financial reports, that incorporate our clients’ positioning and key messages

· Co-develop and execute IR/PR strategies on a case-by-case basis effectively based on the clients’ requirements among the targeted audience of analysts, investors, and media

· Organise and coordinate investor meetings, conferences, and media interviews for clients

· Proactively seek out media feature opportunities, be it corporate or personality profiling to improve clients’ publicity and awareness in Singapore and the region

· Carry out media monitoring for clients and prepare summary reports of IR-related activities

· Experience or knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles may be advantageous.

Candidate Criteria:

· Bachelor’s Degree in Business Administration, Communications, Economics, Finance, or a related field. Fresh graduates are welcome, but candidates with 2-3 years of relevant experience will have an advantage. Experience in journalism, finance, asset management, investment analysis, or corporate communications, whether in an agency or in-house setting, is highly desirable

· Excellent organizational skills and attention to detail, presentation, interpersonal, and project management skills

· Excellent verbal communication and business writing skills in English and Mandarin

· Able to meet hard deadlines and work effectively under time pressure and provide consistent high-quality work

· Proven ability to multi-task and work both independently and as a team player

· Self-motivated with a strong sense of responsibility and a positive work ethic

· Short notice and immediate availability

Join our team and make an impact! Interested candidates are encouraged to submit their resume and cover letter to [email protected]. Please provide a detailed resume showcasing your qualifications, relevant experiences, and the reasons for your application. We look forward to connecting with you!

All applications shall be treated confidentially

(We regret that only shortlisted candidates will be notified)

RESPONSIBILITIES & ACCOUNTABILITIES

1. Install and configure software, hardware and networks

2. Monitor system performance and troubleshooting issues

3. Ensure security and efficiency of IT infrastructure

4. Maintain and support essentials IT assets (PC, laptops, tablets, printers).

5. Define and improve all system and network operations processes.

6. Collaborate with vendors to implement, provide technical support for network infrastructure and networking equipments.

7. Provide ongoing user support for current systems and Windows Desktops.

8. Assist in preparing IT Budget, monitor and manage IT expenses.

9. Travel to various locations to perform setup, upgrading and maintenance jobs.

REQUIREMENTS

1. Minimum Diploma/Degree holder or equivalent.

2. Minimum 2 years relevant working experiences in system/network administration.

3. Well versed with Windows/iOS systems.

4. Required Skills: Network Security, Diagnostic Test, Software Troubleshoot, Hardware Troubleshoot, MS Office, Video Conference.

5. Hands-on experience and able to resolve a wide variety of IT issues.

Key Responsibilities:

1.Corporate Secretarial Duties:

• Manage and maintain statutory records, including registers of members, directors, and secretaries.
• Prepare and file statutory documents with relevant authorities (e.g., ACRA).
• Handle the incorporation of new companies, registration of branches, and other entity types.
• Ensure compliance with the Companies Act and other relevant regulations.
• Coordinate and attend board and shareholders’ meetings, prepare agendas, minutes, and resolutions.

2. Regulatory Compliance:

• Monitor and ensure timely submission of annual returns, financial statements, and other statutory filings.
• Liaise with regulatory bodies, such as ACRA, IRAS, and other government agencies.
• Keep abreast of changes in statutory requirements and advise clients accordingly.

3.Client Management:

• Serve as the primary point of contact for clients regarding corporate secretarial matters.
• Provide professional advice on corporate governance and compliance issues.
• Assist clients in understanding their statutory obligations and best practices.

4.Administrative Support

• Maintain and update company records and databases.
• Handle routine correspondence and administrative duties related to corporate secretarial functions.
• Support senior management in various ad hoc projects and assignments.
• Perform any other ad-hoc tasks as assigned by the management.

Qualifications and Skills:

• Diploma/Degree in Business Administration, Law, or related field.
• Minimum 2-3 years of relevant experience in corporate secretarial practice.
• Experience in a corporate secretarial firm or legal environment is preferred.
• Strong understanding of the Companies Act and other regulatory requirements.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to handle multiple tasks and work independently under tight deadlines.

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Providing impeccable guest service experiences to all dine-in guests

· Ensure guests are properly greeted upon their arrival

· Promptly address guests’ requests, like food allergy

· Actively listen to and resolve complaints

· Ensure special guests like disabled people, elderly and VIPs, receive personalized services

· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

· Promote and upsell our range of products to customers

· Manage guest relations team to ensure we comply with all standards and operating procedures

· Liaise with the guest experience team to provide an overall comfortable guest experience

· Analyze customer feedback from various channels and suggest ways to improve ratings and guests’ experience

· Establish friendly relationships with regular customers

· Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes

· Abide to Bacha Coffee’s policies and standards whenever addressing any customers’ feedback

Requirements:

· Proven work experience as a Guest Relations Manager or similar role

· Understanding of all best practices and relevant laws

· Great proficiency in English; knowledge of other languages is a plus

· Customer service drive with outstanding communication and active listening skills

· Excellent problem-solving and multitasking skills

· Leadership skills along with the ability to motivate a team into high performance

· Ability to work flexible hours

· Strong sense of responsibility and a professional presentation

1.Participate in new product development process, source new product’s supplier and price.
2. Maximize sourcing capability by conducting continuous research in the material origin, production advantage and any other factors that may lead to locate potential suppliers.
3. Ensure supply base optimization and cost competitiveness, quality and service by sourcing and evaluating new suppliers of existing products
4. Sourcing machines and equipment to fulfil production plant’s needs.
5. Initiate continuous improvement of efficiency of sourcing process.
6. Prepare and submit department reports timely and accurately
7. Any ad-hoc duties assigned

Education Required:
▪Minimum Diploma in Mechanical Engineering or equivalent engineering discipline

Experience Required:
▪ At least 2 years of experience of sourcing experience, preferably in construction / engineering industry
Competencies and Skills Required
▪ Able to read technical drawings
▪ Understand sourcing methodology and approach
▪ Good interpersonal and negotiation skills
▪ Resourceful with good analytical capabilities
▪ Possess effective organizational and follow up skills, attentive to details
▪ Demonstrate ability to handle work professionally, independently and efficiently