- Company: Metal products supplier (Japanese Organization)
- Location: Kent Ridge (Nearest MRT)
- AWS + Variable Bonus
Job Description:
1. Processing of Daily Orders
- liaise with QA Dept. on Customer’s specifications
- liaise with respective Production facilities’ planners on Customer’s order and delivery schedules
- communicate/co-ordinate with customers, branch CS and Sales daily order entries
2. Preparation of Delivery/Shipment Documentations
- liaise with delivery drivers/freight forwarders on delivery/shipping matters
- liaise with Production Facility Packing on daily shipments
- booking of flights and preparation of shipping documents
3. Follow-up on Customer’s Complaints
- co-ordinate with customer on rejected goods issue
- preparation of Customer’s Complaint Form, replacement/refund arrangements
4. Follow-up with customers on spools, cases and antistatic boxes return
5. Follow-up/Update of Monthly Overdue payment
6. Monitor & Control of SMI Stock Retention Period and Month/End Stock Reconciliation
7. Co-ordinate between company and overseas Branches on Credit Application/Renewal
6. General clerical duties, including e-filing, compilation of reports as and when required
7. Undertake any other duties that may be assigned by Superior from time to time.
Job Requirements:
- Air-freight related experience
- Good interpersonal and communication skill
- Meticulous and attentive to details
- Sensitive to numbers
- Multi-task and able to work in fast pace environments
- Proficient in Japanese language is a plus to liaise with Japanese counterparts and customers
Interested applicants please apply directly for further shortlisting review.
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