Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

About the job

Verian is a world leading, independent research, evidence, evaluation, and communications agency, providing services to government and the public realm. We work with our clients to help solve the next generation of public policy challenges.

We create a better future through data, analytics, research and consulting, using our insights and knowledge of best practices to guide the public sector in communicating more efficiently and effectively. We bring global best practice and deliver through local expertise.

Visit https://www.veriangroup.com/sg for more information.

Verian is looking for a candidate to join our Public Communications & Engagement team for an internship.

Responsibilities:

• Support quantitative and qualitative research, including in-depth interviews, participant observations and surveys
• Conduct reviews of academic literature, as well as trends and social media scans
• Support the team’s work in public perception and communications, including liaising with stakeholders to collect and report relevant data
• Assist with preparation of reports, proposals and presentations

Key Requirements:

• Preferably degree in Marketing, Public Policy or Political Science, Psychology, Sociology or other related social science discipline
• Preferably with prior experience in applied social researchInterest in public sector issues and desire to make a positive social impact (Interest in arts and culture is a plus)
• Ambidextrous thinker who is comfortable with data but also able to think laterally and creatively
• A natural problem-solver who is self-motivated and has a passion for learning
• A collaborative team player who is also unafraid to articulate his or her points-of-view
• Organised, meticulous, deadline driven and able to multi-task
• Works well under pressure, with the patience and perseverance to see through long timelines
• Strong verbal, written and presentation skills
• Preferably bilingual (English and Mandarin/Malay/Tamil)
• Current students or fresh graduates are welcome
• Able to start immediately – part-time (2-3 days a week) or full-time, for at least 3 months

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Role:

- Supportive Liaison: Act as a liaison between the organization and the public, media, or stakeholders.

- Communication Support: Assist in crafting and disseminating press releases, newsletters, and other communication materials.

- Event Coordination: Assist in organizing events, press conferences, or promotional activities to enhance brand visibility.

- Research Assistance: Conduct research on industry trends, competitor activities, or media contacts.

- Administrative Support: Provide administrative assistance such as scheduling meetings, managing calendars, and handling correspondence.

- Content Creation: Assist in creating content for various communication channels, including websites, blogs, and social media platforms.

- Relationship Building: Cultivate and maintain relationships with journalists, bloggers, influencers, and other stakeholders.

- Crisis Communication Support: Assist in managing and mitigating crisis situations through effective communication strategies.

Responsibilities:

- Assisting in Media Outreach: Help identify media opportunities and pitch stories to journalists or media outlets.

- Monitoring Media Coverage: Monitor media channels for coverage related to the organization and compile reports for analysis.

- Social Media Engagement: Support the management of social media accounts by creating content, responding to comments, and engaging with followers.

- Event Logistics: Assist in planning and coordinating events, including venue booking, logistics, and attendee management.

- Database Management: Maintain media contact lists, influencer databases, and other relevant databases.

- Research Support: Conduct research on industry trends, competitor activities, and media landscapes to support PR strategies.

- Administrative Tasks: Provide administrative support to the PR team, including scheduling meetings, managing calendars, and handling correspondence.

- Working hours 9pm to 3am

Responsibilities:

• Project Nature - HDB/Public Residential
• Conceptualizes concept and schematic designs
• Execute feasibility studies and presents design proposals
• Preparation of tender documentation, schedules and specifications
• Liaises and discuss project-relevant issues with clients
• Liaises and coordinates with consultants and contractors
• Ensures design quality and authority compliance

Requirements

• Degree in Architecture, preferably recognised by the Board of Architects, Singapore
• Minimum 1-3 Years of relevant architectural experience, in building (HDB, Residential, Housing)
• Good knowledge of architectural details, working drawings and construction practices
• Conversant with local codes & regulations
• Competency in authority requirements and submission procedures

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Dickson KOH

Managing Partner, Infrastructures Practice
EA License 10C5468 | EA Registration R1103367

Responsibilities

• Make our members feel welcomed by greeting them with wholehearted friendliness when checking them in/out or within the club. It should be part of your ‘DNA’ and shouldn’t be seen as a job.
• Maintain good relations with members by providing high level of service standards with a “people-first” attitude.
• The ability to take a preemptive approach in managing possible complaints and being prepared with a solution when a problem arises. Take ownership of problems; handle and resolve issues to your best abilities.
• High sense of reliability, which equates to high awareness of what works for certain people and what doesn’t, plus having strong intuition about what is right and wrong in principle when managing our members’ requests.
• Able to front difficult conversations such as collection of outstanding membership fees, processing of suspensions etc. Maintain a calm disposition during crisis management (member’s injury, incidents).
• Work as a team at club level; this includes helping in every aspect of services in the club (salad counter/retail/changing rooms etc) if there is a need, not just front-desking.
• Able to work shifts.

Requirements

• Highly energetic individuals, cheerful personality with a strong enthusiasm in the wellness industry
• Being professional with strong interpersonal and communication skill
• Able to adapt in a fast-paced environment.
• Candidates with relevant qualifications, customer service/hospitality background are welcome to apply.
• 5 working days a week

Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Description:

• Report and assist Project Manager (PM) on public relation programme in relation to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To ensure that work schedules pertaining to road closure, traffic diversions, etc. are put up in advance to inform the public in order to minimize any inconvenience to them during the construction period;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• To promote and maintain a good relationship with the public before and during the full period of construction; and
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements

• Diploma/Degree in any field with 5 years’ working experience as a Public Relations Officer in the construction industry

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are now looking for a reservationist to join our enthusiastic and passionate opening team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

Reservationist Responsibilities:

You will be responsible for the day-to-day tasks of:
• Handling emails, phone calls from guests, as well as our reservation system
• Managing guests requests, dietary requirements, and the availability of our reservations
• Liaising with the head chef to prepare menus and contacting guests for dietary requirements, also working closely with the chefs and beverage person in charge to ensure that menus are updated and accurate
• Working closely with the Front of House team to update on table arrangements and reservations
• Ensuring that restaurant and office supplies are replenished and prepared such as stationeries, menu papers etc.
• Handling ad hoc duties as per assigned by superior
• Preparing of documents needed for meetings and briefings

We're looking for someone who is self-driven and organized, and has good interpersonal and communication skills

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Front of House team and help us create extraordinary dining experiences at Brasserie Astoria.

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

• Opening of the day-to-day float
• Welcome guests in person, by phone, WhatsApp and email. Provide directions and address all inquiries.
• Room Reservations/ Payments/ check in /out: Assist guests in checking room availability using CIMSO system. Handle bookings, collect documents. Process payments, generate invoices and manage refundable deposits. Assist guest with check in / check out.
• Guest Amenities: Issue car park complimentary tickets and facility passes.
• Terms and Conditions: Inform guests of the Terms and Conditions upon booking/check-in.
• Fee Collection: Collect membership sub fee. Guest fees. Towel charges, and fees for events and mahjong room bookings.
• Guest Services: Provide towels to members. Ensure guests use appropriate attire in the gym and swimming pool. Count soiled towel and pack for laundry operator.
• End shift; Settlement and close the night audit.

Member Database Management:

• Assist potential guest with application of membership.
• Update the car plate and IU number database for new members and those with changes.

Emergency Response:

• In time of emergencies, communicate with staff, guests and assist with injuries and emergency services. (ambulance/ police).

Staffing:

• Ensure sufficient staff coverage during absences or illness.

Special Events:

• Support the setup and execution of SNR activities.

Shift Duties:

• This role requires shift work and work during weekends and Public Holidays.

Requirements

• Minimum GCE “O” Level or equivalent
• Relevant experience at Hotel and Club’s Front Office operations is an added advantage
• Pleasant personality and able to work well with people at all levels
• Should be a self-starter and able to work independently
• Able to work irregular hours and on weekends

Job Responsibilities

• Responsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets’ seating procedures
• Attend to customers’ enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound calls when needed
• Respond appropriately to enquiries / feedbacks and escalate when needed
• Answer calls, process customers’ reservations and update system accordingly
• Ensure PDPA compliance when handling personal data of customers
• Coordinate private events for large group reservations
• Provide customers with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations

Job Requirement

• Be able to work in a standing position for long periods of time
• Effectively bilingual in English and Mandarin and able to communicate clearly and efficiently to our guests
• Strong customer oriented mindset with good communication, interpersonal and problem-solving skills and ability to take pressure
• Exceptional grooming habits and positive attitude with an interest in delivering excellent service quality to customers
• Computer literate (Microsoft Office / Excel) and internet savvy
• Must be able to work on weekends and public holidays

What do we offer?

• Transportation will be provided after midnight hours
• Opportunity for Career Advancement within the Group
• Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a progressive brand, then this an opportunity to get excited about!

APPLY NOW to join our team, enjoy incredible career development opportunities! Please send your resume with details on experience, last drawn and expected salary, via APPLY NOW button below.

(We regret that only short listed candidates will be notified)

• Public Cloud Experience Required
• Fluent in English and Mandarin

Solutions Architect

The Solutions Architect (SA) plays a critical role in pre-sales, serving as a technical expert and trusted advisor in cloud solutions. With extensive IT knowledge and industry insight, the SA is responsible for designing tailored solutions, enabling successful project implementations, and guiding customers and partners in building applications and services on the cloud platform.

Job Description

• Analyze market trends, customer needs, and industry pain points to provide insights and competitive solutions.
• Engage with key decision-makers to build trust, understand requirements, and identify business opportunities.
• Design and implement tailored cloud solutions, including product selection, POC strategies, and risk mitigation.
• Collaborate with stakeholders to address technical or project challenges and ensure successful deployment.
• Develop and share best practices, architecture templates, and training materials for internal teams and partners.
• Provide feedback on product improvements and advocate for new features to enhance competitiveness.

Key Requirements

• Bachelor’s degree in Computer Science or a related field.
• 5+ years of experience in architecture design, consulting, or pre-sales roles.
• Strong technical expertise in cloud migration, optimization, and architecture design.
• Proficiency in computing, networking, storage, big data, AI/ML, DevOps, or agile development.
• Excellent communication skills in English and Mandarin (spoken and written).
• Customer-focused with strong problem-solving and analytical abilities.
• Bonus: Industry experience in FSI, Retail, Web3.0, or Media, public speaking, or partner collaboration.

Sales Manager (Public Cloud)

We are seeking a highly skilled Business Development Manager to join our Cloud team in Singapore.

In this role, you will play a pivotal part in the business development team, driving customer and partner recruitment and promoting global cloud solutions to enterprise and commercial clients in the Singapore region. The position involves managing a variety of sales responsibilities to meet GAAP revenue targets while collaborating with the team to achieve overall goals.

Working with a rapidly growing global public cloud provider offers an exciting opportunity to accelerate your career and be part of a dynamic journey.

Job Description

• Achieve annual GAAP revenue targets by selling global cloud solutions to enterprise and SME clients.
• Develop and manage channel partnerships to drive sales through business communities.
• Build and maintain robust sales pipelines, while enhancing customer onboarding and partner enablement programs.
• Deliver training and workshops to customers and partners to increase brand awareness and strengthen collaboration.
• Provide end-to-end support for customers and channel partners, ensuring cloud solution adoption and customer satisfaction.
• Collaborate with the team to achieve overall revenue targets and foster a strong ecosystem through knowledge sharing and teamwork.
• Work with global back-office teams to contribute to product, solution, and operational improvements.

Key Requirements

• Excellent interpersonal, presentation, public speaking, and written communication skills.
• At least 7 years of experience in the cloud industry.
• Proven experience engaging with regional or nationwide business communities (preferred).
• Background in partnership development, alliance programs, or channel platforms is a plus.
• Comfortable working in a fast-paced, culturally diverse global organization.
• Strong ability to coordinate efforts across internal teams, external partners, and other stakeholders.
• Skilled in managing change, resolving conflicts, and fostering collaboration while upholding high ethical standards.
• Exceptional organizational skills with the ability to handle multiple projects simultaneously.
• Alibaba Cloud ACA/ACP certification is a bonus.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 - 3 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
• Willing to learn with no hospitality experience

1. JOB DESCRIPTION

Job Title

Guest Relations Officer

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

Location: Suntec City

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $4000

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De