JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

EXPERIENCE AND SKILLS REQUIREMENTS

• Min Diploma in IT/ Computer Science with Strong technical knowledge of hardware, software, and network systems.
• Good working knowledge of SQL and ERP systems
• Good verbal and written communication skills
• Good communication and written skills to effectively describe and demonstrate technical solutions to internal and external parties
• Relevant experience in handling IT infrastructure
• Proven experience in troubleshooting complex technical issues.
• Excellent leadership and mentorship abilities.
• Strong problem-solving and analytical skills.
• Proficiency in IT support tools and technologies.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and work under pressure.

KEY RESPONSIBILITIES

• Handle escalated support requests with a focus on resolving issues promptly and maintaining positive relationships with end-users.
• Ensure high levels of end user satisfaction by delivering timely, professional, and effective support
• Manage Microsoft 365 services, including Exchange Online, SharePoint and Teams.
• Oversee the development, maintenance and support of ERP system.
• Manage backup strategies for both on-premises and cloud environments.
• Evaluate, negotiate and manage relationships with technology vendors
• Provide high-level technical support for complex issues related to hardware, software, and network systems.
• Perform in-depth analysis and diagnostics to address persistent or challenging technical problems.
• Act as a point of escalation for complex or high-priority support issues.
• Mentor and guide IT staff, providing support and training on advanced technical issues.
• Manage and resolve critical incidents, ensuring timely and effective communication with affected stakeholders.
• Conduct root cause analysis for recurring issues and develop long-term solutions to prevent reoccurrence.
• Participate in IT projects and initiatives, providing technical expertise and support for system upgrades, installations, and deployments.
• Collaborate with other IT teams and departments to ensure project alignment and successful implementation.
• Ensure adherence to organizational policies, IT standards, and regulatory requirements.
• Implement and enforce IT security measures to protect organizational data and systems.
• Implement and manage backup solutions to protect critical data.

ADDITIONAL JOB INFORMATION

• Japanese Wellness MNC
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• 5 days work week from 9am - 6pm
• Salary Ranges from $5,000 - $6,000 with bonus and staff benefits
• Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Responsibilities:

· Manage payment process and coordinate with purchasing team

· Verifying, tracking of invoices and documentations generated from SAP

· Monitor rental assets, ensuring smooth leasing process

· Assist Lease Management and Logistics Team in verifying equipment returns to maintain accurate records

· Providing support, liaising with 3rd party buyers on collection of equipment and monitoring payment remittance

· Work closely with various Departments to ensure efficient lease management processes and customer satisfaction through team support

Requirements:

· Minimum Diploma

· With relevant experience

· Proficiency in MS Excel and SAP

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Job Responsibilities :

* To perform the Accounts Payable function

* Update receipt transaction records

* Process Claims and Petty Cash Documentations

Job Requirements :

* 1-2 years account related working experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. I am willing and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English

Jewellery Sales Assistant

Working days: 4-5-4-5 days in rotation including PH, 10 off days per month

Working hours: 10.30am to 9.45pm with 2 breaks

Salary: $2000, Gross salary up to $3500 or higher

Location: Multiple locations hiring

Benefits:

• Starting with basic $2000, with salary review every 2-3 months
• Grooming allowance of $150
• Fixed bonus $300 for first 3 months
• Attractive commissions via Tier
• Completion bonus of $1000
• On-the-job training on fine jewellery and gold
• Staff Purchase
• Birthday voucher

Responsibilities:

• Selling of gold jewellery, diamonds, and luxury goods
• Attend to customers’ enquires and feedback
• Provide excellent customer service and assistance to customers
• Offer advice and guidance on product selections
• Manage point-of-sale processes
• Maintain good store condition and visual merchandising standards

Requirements:

• Must be willing to work on retail hours, weekend and public holiday
• Keen in jewellery industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree Nursing / Public Health / Business

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duties and responsibilities

Handle general accounting (AR)

Prepare remittances,GIRO, cheques, and journals for all payments

Recording and posting transactions, inter-company charging in appropriate journals

Reconcile statement of account for suppliers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Design and Marketing Executive | Uniform Industry | 5 Days | Up to $4k | Tai Seng

• Working Days: Monday – Friday (9am - 6pm)
• Working Location: Tai Seng
• Salary: $2500 - $4000 + AWS + Performance Bonus

Design Job Scope:

• Mood boards, design development and presentation.
• Design and fabric research, sourcing, preparing prototype and prototype development.
• Create technical drawings for sampling and presentation.
• Liaise with relevant parties on development and construction.

Marketing Job Scope:

• Assist Manager in campaign planning, execution and all marketing related matters
• Manage external vendors for SEO, SEM strategies
• Propose and plan all relevant social media and digital content calendars aligned to the Marketing Calendar (IG, Linkedin etc.)
• Manage, create and copywriting work of all marketing materials including product catalogues, corporate presentation, promotional flyers, advertising materials, etc.
• Be involved with photography for all social media platforms and keep websites up to date
• Keep current and abreast on all digital content trends and conduct market research and competitor analysis
• Assist to coordinate and liaise with media to secure brand exposure and relevant partnerships
• Manage all product related information update on website
• Weekly & monthly report analysis for campaigns and engagement
• Any ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Design Job Scope:

• Develop mood boards, create design concepts, and deliver presentations.
• Conduct design and fabric research, source materials, and prepare prototypes for development.
• Produce technical drawings for sampling and presentation purposes.
• Collaborate with relevant stakeholders on product development and construction.

Marketing Job Scope:

• Support the Manager in planning and executing campaigns and all marketing-related activities.
• Coordinate with external vendors to develop and implement SEO and SEM strategies.
• Plan and propose social media and digital content calendars aligned with the Marketing Calendar (e.g., Instagram, LinkedIn).
• Manage, create, and perform copywriting for marketing materials, including product catalogs, corporate presentations, promotional flyers, and advertising materials.
• Oversee photography for social media platforms and ensure websites are regularly updated.
• Stay updated on digital content trends, conduct market research, and perform competitor analysis.
• Coordinate and liaise with media to secure brand exposure and establish relevant partnerships.
• Update and manage all product-related information on the website.
• Prepare weekly and monthly campaign and engagement analysis reports.

We are currently looking for Operations Exective who is active in the local outsourcing industry. Our company is expanding and looking for enthusiastic personnels to join us!

Bilingual in Mandarin and English is essential as client/ staffs are from all different races in Singapore

Experience in handling multiple staffs for different locations

Sourcing for own pool of casual labours an advantage

normal office Computer /software skill

Develop and implement operational strategies aligned with the company's goals.

Identify areas for process optimization and lead initiatives to improve efficiency and productivity.

Lead and motivate operational teams, fostering a culture of collaboration and continuous improvement.

Reports directly to Director

Welcome Ex-offenders and Disablities person to join us .Thanks

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Responsibilities

• Adhere to the sanction check requirements and maintain proper, accurate and complete records of the checks made.
• Assist the Business Divisions in ensuring all required sanction checks are conducted with no breaches in the branch’s policies and service standards.
• Support Director RMC in control owner of sanction policies and effective implementation.
• Support Director RMC in undertaking regular reviews of sanction procedures and recommend/implement modification where appropriate to ensure that any business risks are mitigated to the maximum extent possible.
• Support Director RMC in inculcating strong risk culture within the Singapore operations.
• Support Director RMC in ensuring the branch keeps up with sanction regulatory updates and implementation.
• Support Director RMC and CFOO Singapore in ad-hoc projects/review work assigned.
• Maintain an environment of ‘no surprises’, open communication and transparency.
• Ensure compliance and no breach in DAL, code of conduct and policies set for self.

Requirements

• Diploma/ Degree in Business/Finance/Marketing or relevant discipline
• Experience in general insurance operations is an added advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Brand Executive

• Salary: $4,000 - $4,500
• Working days: Mon ~ Friday, 8am – 5.30pm
• Location: Jurong east

Job Summary

You will work closely with the Head of Program Management and International Marketing to develop collectible programs and generate leads to achieve team sales growth performance.

Job Responsibilities

• Develop and manage international commemorative coins and collectibles programs.
• Formulate, align and implement product marketing plans in meeting stakeholders and company’s business goals to achieve outreach and sales objectives.
• Ensure seamless and timely execution of product development, production, launch, marketing and sales plan.
• Conduct market trend analysis.
• Provide marketing expertise and support to sales channels to achieve marketing and sales objectives.
• P&L responsibilities for assigned programs.

Job Requirements

• Degree holder specializing in Business Studies/ Marketing / Arts & Social Science
• Min 5-year(s) relevant working experience in Marketing, Project Management or Product Development and Management
• Proficient in MS Office, strong in PowerPoint
• Knowledge of consumer product market and distribution channels would be an advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279