Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS.

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

We are looking for an individual with strong Account Management and Sales experience along with deep acquiring, payment and consulting expertise to provide analytical and strategic thinking to shape the services we deliver to clients, lead consulting engagements and develop actionable and scalable insights and solutions.

Key Competencies

• Strong Account Plan development and execution
• Substantial problem solving ability with strategic focus on providing significant ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Executive Presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations
• Demonstrated leadership and collaboration capabilities across a matrixed organization
• Experience in managing and closing complex deals and opportunities
• Holds self and others accountable for measurable high quality, timely and effective results
• Displays a strong commitment to organizational success
• Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
• Strong commercial acumen and ability to influence and negotiate commercials and contract terms with senior executives
• Experience in managing complex regional organizations

Other requirements

• Minimum of 10 years of relevant experience in B2B Sales & Account Management within digital payments
• BA required
• Candidate should have strong consultative selling skills including use of sales methodologies
• Candidate requires strong acquiring, payments, eCommerce and fraud solution experience and knowledge
• Knowledge and experience of payments within AP an advantage
• Experience with Microsoft Dynamics an advantage but not required
• Strong MS Office skills

• Procurement & Category Management Experience
• Stakeholders Management

Responsibilities

• Comply and uphold the integrity of the Group’s Procurement policy and procedures
• Responsible for managing assigned Categories
• Manages the Source-to-Pay (S2P) process including sourcing of vendors, ITQ/ Tender, bid clarifications, negotiations, issue PO and facilitate vendor payment
• Administer Purchase Orders and Contracts.
• Perform analysis and evaluation of vendors’ proposals.
• Negotiate with shortlisted vendors for best prices, delivery time, delivery term, payment term and other Contractual terms.
• Manage vendors, cost, quality and delivery performance.
• Provide support and guidance to stakeholders with regard to Procurement policy and procedures.
• Maintain documentation of all purchases and ensure traceability for audit.
• Follow up with vendors to ensure on-time delivery or any discrepancies.
• Identify cost saving opportunities and Term Contracts.
• Monthly reporting to Management.
• Maintain Contract database and ensure expiring Contracts are renewed timely.
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Degree
• Possess minimum 5 years of related Procurement & Category Management experience
• Prior experience in sourcing of vendors and formulation of Contracts
• Possess sound knowledge of Contract Terms and Conditions
• Skilled in negotiations with vendors
• Ability to adapt business requirements and acquire Category/ product knowledge through close engagement with stakeholders
• Resourceful, meticulous and accurate with numbers
• Proactive with a strategic mindset and hands-on attitude

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

· Deliver professional and high-quality service experience.

· Proactively identify customers’ needs and attend to their feedback and challenges in a professional manner.

· Drive efforts to improve operational processes and systems to increase customer satisfaction.

· Work closely with the Enrolment team and provide regular feedback and insights to increase enrolment and retain students.

· Conduct administrative and operational tasks.

· Ensure proper check-in management is practised at the centres.

· Assist with crowd management during peak periods.

· Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

· At least 2 to 3 years of working experience in operations and customer service

· Excellent command of spoken and written English

· Good communication and interpersonal skills

· Highly motivated and positive-minded

· Able to work in a fast-paced environment

· Required to work on one weekend per week (either Sat or Sun)

· Prior experience in the private education industry would be an added advantage

• Working Days: Monday to Friday, 9.30am to 6.00pm
• Salary Range: $3,600 - $4,000
• Location: Nearby Bras Basah MRT (Odeon Towers)

Job Description:

• To acquire IP (intellectual property) rights from external companies to collaborate with our trading card games.
• Ensure that license acquisition is in line with the development and production of our trading card games.
• Source and identify new business opportunities from companies whose IP will fit into our games.
• Negotiate and execute new/renewable license agreements to comply with contractual requirements for product titles and maximize revenue opportunities.
• Negotiate royalty and minimum guarantees with companies for their IP.
• Create and manage licensing business documents, process and records, including, but not limited to, licensing agreements / contracts administration, rights management, product release calendars, tracking of payment and royalties, facilitating of additional copyright licenses as necessary.

Job Requirements:

• At least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 years of work experience in a relevant field.
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Chang Min Engineering Looking for the enthu Business Development Executive to establish the business growth. The Key Duties & Responsibilities Of Business Development Executive

Now that we have covered the basic duties of a business development executive let us take a look at what would be your key duties:

• Actively Conducting Market Research
• Using networks and online research, identify and qualify new sales leads.
• Follow up on any sales leads, clearly providing pertinent facts.
• Developing Sales Strategies
• Become a product expert and be able to effectively present the company’s items to current and new customers.
• Meet sales targets and KPIs on a weekly and monthly basis.
• Attend conferences, meetings, and industry events on behalf of the company.
• Managing Client Relationships

Essential Skills For Business Development Executives

To become successful in executive business development and fulfil the business development executive duties and responsibilities, you would need a set of soft skills to ace the game.

Here are some of the soft skills you would need:

• Candidate should have strong communication skills to communicate clearly and deliver effective client messages.
• Candidate should have sharp problem-solving senses to understand business problems and find solutions quickly.
• Networking and Relationship-Building: You need to know how to create good relationships and network at your maximum. This would keep the client’s reviews great and provide more clients for business growth.
• Have a knack for selling and recognising business opportunities.
• Feel at ease in a goal-orientated environment and endeavour to overcome any obstacles that may prevent targets from being fulfilled.
• Demonstrate effective time management and planning abilities.

Experience and Education Requirements

Education and experience are important in becoming the best Business Development Executive job profile. Here is what you need to become one:

• A proven track record of achieving a higher number of sales.
• Higher experience in sales and business development.
• You should have a master’s degree

• MNC
• Permanent Position

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Finance & Administrative Executive.

RESPONSIBILITIES:

• Responsible for stock-related tasks, i.e, Stock adjustment, item creation, Costing, stocktake, and miscellaneous analysis.
• Preparation of GST quarterly returns and posting of GST-related entries.
• Handle staff claims and audit support.
• Handle daily cash reconciliation and perform monthly bank reconciliations.
• Responsible for the month-end and year-end closing, i.e. Accrual journal, prepare balance sheet schedules.
• Assist in ad-hoc finance project in automation of the task.
• Assist in other finance work-related tasks and cover other colleagues when necessary.
• Any other ad-hoc duties assigned.

REQUIREMENTS:

• Diploma in Accounting or any equivalent qualifications
• Prior experience as a finance executive or similar roles preferably in Food manufacturing/FMCG/F&B industry
• Proficient in Microsoft Outlooks, Words, Excel & Navision
• Possess a willing-to-learn and proactive attitude

OTHER INFORMATION:

• Location: West
• Working hours: 5 days work week
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Brief the support team members on the procedures.
• Brief managers on updated procedures.
• Work with support team members to ensure records are in order.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.
• Other admin and billing functions as required.

Requirements

• Min. Masters Degree
• Min 3 years of relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area (Company transport from Joo Koon/Choa Chu Kang MRT)

About Our Client

Our client is a healthcare provider in Singapore that supports doctors in creating and managing successful private medical centres. With strong industry knowledge, financial stability, and operational expertise, our client offers an advantageous edge to building successful clinics in Singapore.

JOB RESPONSIBILITIES

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or operation team
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.
• Delivery professional and high-quality service experience.
• Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
• Proactively attend to customers’ feedback and challenges in a professional manner.
• Drive efforts to improve operational processes and systems.
• Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

• Possess at least 3 GCE O levels with credit in English language.
• Minimum 6 months of experience working in a contact center industry or customer service experience in a high-volume, multi-channel Customer Experience and/or Customer Service function.
• Adequate telephone skills and proper etiquette.
• Able to work in a fast-paced environment due to high volume of inquiries.
• Effective in problem solving

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No R23116331

Company EA Registration No 21C0691

Are you a people person and a problem solver?

Are you passionate about recruitment, employee relations, performance management, and compliance to labor laws?

SWIMWERKS is expanding! We're scouting for talented individuals to join our growing team, specializing in lifeguard manpower contracting services.

SWIMWERKS IS LOOKING FOR a strategic thinker with strong interpersonal skills who can effectively handle HR operations while fostering a positive work environment contributing to the overall success of the organization.

Responsibilities:

• Manage the end-to-end process of employee onboarding, including induction, training schedules, and orientation
• Handle offboarding processes, including exit interviews, clearance procedures, and feedback collection
• Ensure compliance with labor laws and regulations
• Maintain employee records and documentation accurately
• Foster a positive work environment, Implement and support employee engagement initiatives and activities
• Assist in disciplinary actions and investigations
• Development, review, and implementation of HR policies and procedures
• Communicate policies to employees and ensure adherence
• Support & track performance management processes, including appraisals and feedback sessions
• Identify process gaps and drive improvement for the department
• Collaborate with internal teams to achieve project goals
• Manage job postings and advertisements on various platforms
• Screen resumes and shortlist candidates
• Schedule and coordinate interviews with candidates and hiring managers
• Assist in the interview process and follow up with candidates
• Organize and coordinate training sessions for employees
• Track training attendance and feedback
• Collect and analyze HR data to support decision-making
• Generate and analyze HR reports for management
• Coordinate payroll processes and resolve payroll issues
• Monitor expenses and ensure cost-effective HR operations
• Any other administrative duties assigned by the company

Requirements:

• Diploma / Degree in Human Resources or related field
• People oriented, career & results driven
• Preferbly a demonstrable experience with Human Resources metrics
• Possess active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships of the company
• Knowledge of labor law and HR best practices

Join and Grow with Us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities

• Monitor daily cash inflows and outflows for liquidity planning and control, prevent cash trap and control subsidiaries’ month-end cash balances, avoid bank charges and maximise cash utilisation
• Ensure timely and accurate payments/receipts of cash
• Handle internal fund transfer, cheque deposit and fixed deposit transactions
• Provide operations and admin support to the Treasury Department
• Contribute to tasks and projects undertaken by Treasury, and support the team as required

Requirements

• Diploma/Degree in Accounting/ Economics or a related discipline
• Minimum 2 years of experience in treasury operations
• Familiar with digital payment token service, money transfer service and E-payment service
• Strong understanding/ appreciation of excel MACRO, automation tools using API or other software will be preferred
• Detail-oriented, motivated, take initiatives, team player, willing to learn, independent and excellent problem-solving skills
• Creative and willing to challenge status quo

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

About Active Ageing Centres (AAC)

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close / Serangoon

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Location: Boon Lay, West Region

Type: Full-Time

Salary Range: $2,500 - $3,500

Availability: Immediate Start

What You Will Be Doing

Operational Management

• Supervise and coordinate daily shipping operations to ensure smooth and timely transportation of goods.
• Plan and manage consolidation boxes for overseas shipments.
• Arrange and coordinate deliveries and pickups with all relevant parties, including logistics and warehouse teams.

Documentation & Compliance

• Prepare and oversee accurate shipping documentation, including Bills of Lading, Permits, and Certificates of Origin.
• Handle and declare all types of import/export permits.
• Ensure compliance with international trade regulations, customs requirements, and company protocols.

Customer & Stakeholder Communication

• Liaise with customers, co-loaders, and overseas agents for shipment arrangements and issue resolution.
• Establish and maintain strong relationships with shipping vendors, carriers, and hauliers.

Monitoring & Improvement

• Use and oversee systems to monitor shipments, billing, and documentation, ensuring accuracy and prompt updates.
• Identify opportunities to optimize shipping efficiency and reduce costs.
• Resolve shipping, transportation, or documentation issues to maintain service standards.

Other Duties

• Provide support for ad-hoc projects or tasks assigned by management.

What We Are Looking For

• Diploma/Bachelor's degree in logistics, supply chain management, or a related field (preferred).
• 2-3 years of experience in freight forwarding or freight consolidation (preferred).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong verbal communication and interpersonal skills to build effective relationships with stakeholders.
• Attention to detail with the ability to multitask in a fast-paced environment.
• A proactive learner with the ability to adapt quickly to new systems and processes.
• Immediate availability and Singaporean citizenship are advantageous.

Employer Questions

Please include answers to the following questions in your application:

1. Which of the following best describes your right to work in Singapore?
2. What is your expected monthly basic salary?
3. How many years of experience do you have in freight or logistics?
4. How much notice do you need to give your current employer?

Location: Tampines One

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $3500

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

Seeking passionate, vibrant individuals who would like to join a team to bring a leading international school to even greater heights.

The Client Relations Manager is required to work and support our after-school Enrichment Program activities. These include the management of student recruitment functions such as providing course counseling to international families seeking admissions in our esteemed school; conducting campus tours; and explaining the OFS Master Policy of being a happy, safe, and effective school. In addition, this job would require quick-thinking individuals who can cater to different families as they come from diverse educational backgrounds.

For after-school Enrichment Program activities and Holiday Camps, the candidate should be able to support the team by assisting families in the application of activities, coordinating and running the camps, and doing ad-hoc activities like supervision of activities to make sure that every child is safe.

Being tech-savvy and possessing great interpersonal skills would be a great asset.

Specific Responsibilities:

• Organize the admissions process with potential OFS families (including but not limited to arranging school tours or offering to do a virtual meetup if families are not in Singapore)
• Manage applications by compiling admission documents and making follow-up requests for outstanding documents
• Conducting school tours with families with utmost professionalism and empathy
• Providing after-support to families post-admissions
• Maintain strict confidentiality of all documents and data of our families
• Being a team player and working in good cooperation with other team members
• Perform other duties as assigned by the Admissions Director

Required Qualifications:

• Bachelor’s Degree in a relevant discipline required
• 3 years experience in Admissions, marketing, or service industry
• Ability to work fast and under pressure during peak times
• High proficiency in written and spoken English and ability in other languages will be advantageous

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 11 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified