Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description & Requirements
· Oversee and manage all cleaning related activities at various customer sites. Experience in managing a large cleaning crew.· Manage and monitor site cleaning duties, coordinate work activities and operations, including site inspection, sanitation, statutory compliance and on-site safety, WSH policy and guidelines· Responsible for the upkeep of equipment and machinery· Tracking/Ordering consumables and supplies· Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machiner· Recommend and execute operation plans to improve work processes and service quality· Serve as liaison between Supervisors and Clients to meet quality service delivery· Managing resources, work procedures, cleaning operations and attend to work incidents· Plan and implement work schedule and manage manpower deployment· Ensuring clients and customers feedback are attended promptly and meeting or exceeding their expectation· Assist in the hiring, on-boarding and training of new employee· Perform quality, service, and safety audit· Handle employees work concerns and issues· Provide corrective action recommendations on areas that need improvement· Maintain detailed records of periodical work done· Provide direct supervision to supervisors in maintaining cleanliness and sanitation of the assigned sites· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent.· Required language(s): English· At least 2 Year(s) of working experience in the related field is required for this position.· Required Skill(s): cleaning validation, customer service, environment health, hygience, inspectation, operations management, machinery, team management, time management, supervisory experience, sanitation, teamwork

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Call Centre / Customer Service Experience
• No Experience Are Welcome To Apply - Training Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Scope of Work:

• Promote and build good industrial relations by working closely with members and shipping management, to achieve a harmonious industrial relations climate that will bring the maximum benefits to our seafaring members
• Handling grievances, resolve conflicts and negotiate collective agreements to secure the welfare for the seafarers
• Helping fellow seafarer members earn a better living, and a better live
• Advocate practices to help seafarers up-skill and enhance productivity, in order to earn better wages and improve lives
• Opportunities will be given to undertake research on maritime issues that will impact at a company, national or international level
• Plan and organise activities that promote bipartite and tripartite relationship

Job Requirements:

• With a minimum Diploma in maritime
• With at least 1-2 years of working experience in maritime sector is preferred
• Excellent interpersonal skills and able to communicate at all levels
• Strong analytical and problem-solving skills
• Able to think on-the-feet
• Able to work independently as well as in a team
• High perseverance and passion

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Support the development and production of the Annual Report and Sustainability Report.
• Monitor and report sustainability performance, ensuring compliance with regulations and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.
• Assist in creating investor relations materials, including press releases, announcements, presentations, and website updates.
• Conduct research on REITs and the real estate industry.
• Organize investor and analyst events such as AGMs, roadshows, and conferences.
• Prepare scripts and FAQs for senior management for key events like AGMs, EGMs, and quarterly results.
• Provide daily news scans and market updates for management.
• Maintain and update announcements on the company website.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 5 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$7,000 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

COMPANY DESCRIPTION

1. Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Responsible for the public communications strategies to raise HNF's brand profile and equity
• Manage public relationships through various communication channels and platforms, i.e. website, digital, social and traditional media, campaigns and events.
• Manage and execute HNF publicity campaigns and outreach events; build relationships and regular engagement with journalists, media partners, and sponsors; writing media briefings, press releases, etc.
• Preparation of Annual Report, newsletters, brochures / catalogues, electronic direct marketing and social media content.
• Ensure that HNF:
• Keeps up its visibility with all stakeholders, and maintains cordial relations with our partners, collaborators and relevant government agencies via various communication platformsSupports HNF objectives for fund-raising, outreach and services to the community.
• Maintains personal data (e.g. public members, volunteers, sponsors, caregivers) obtained from public engagement platforms i.e. website, events, campaigns
• Undertake any other duties as directed by the said reporting officer

• Degree in Mass Communication, Marketing or Public Relations preferred
• Minimum 1 year of relevant working experience
• Creative, insightful, anticipates needs and takes initiative
• Proactive in planning and implementation, able to multi-task, independent problem solver, meticulous with good time-management
• Able to build relationships and collaborate with various stakeholders
• Excellent communicator, strong written and spoken English. Bilingualism, and an eye for design is advantageous
• Proficient in MS Office, web, digital and social media. and various graphic design or video editing software

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

We are looking for an Executive/Senior Executive, Facilities to join the team.

As an Executive/Senior Executive, Facilities, you are to be an expert in space planning, contract negotiation, and facilities management. The ideal candidate should hold certifications from the Building and Construction Authority (BCA) in building management and fire safety. This role will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and comfortable working environment, and optimizing space utilization.

Responsibilities:

- Space Planning

- Develop and execute space utilization strategies to optimize the use of daycare facilities.

- Collaborate with various departments to understand their requirements and plan accordingly.

- Implement space allocation and reallocation plans to accommodate changing business needs.

- Contracts Negotiation

- Negotiate and manage contracts with vendors, service providers, and suppliers for facility-related services.

- Ensure cost-effectiveness and adherence to budgetary constraints while maintaining service quality.

- Monitor and enforce contract compliance, including performance standards and deliverables.

- Facilities Management

- Oversee the day-to-day operation and maintenance of the facilities, including building systems, security, and infrastructure.

- Manage facility service requests, work orders, and repairs, ensuring timely resolution.

- Develop and implement preventive maintenance programs to ensure facility reliability and safety.

- Supervise a team of facility personnel and provide leadership in achieving operational goals.

- Health and Safety Compliance

- Ensure compliance with fire safety regulations and emergency response procedures.

- Conduct regular safety inspections and drills to maintain a safe working environment.

- Collaborate with relevant authorities to obtain and renew necessary safety permits and certificates.

- Budget Management

- Assist in the development and management of the facilities budget.

- Monitor expenses, identify cost-saving opportunities, and report on budget performance.

- Reporting and Documentation

- Maintain accurate records, documentation, and reports related to facility management activities.

- Generate regular reports on facility performance, issues, and improvements.

- BCA Certification Compliance

- Stay up to date with building management and fire safety regulations.

- Ensure that the organization is in compliance with BCA requirements and guidelines.

Job Requirements:

- Bachelor's degree in Facilities Management, Business Administration, or a related field.

- BCA certification in Building Management and Fire Safety.

- Proven experience in facilities management, space planning, and contract negotiation.

- Strong knowledge of building systems, maintenance, and safety regulations.

- Excellent communication and leadership skills.

- Proficiency in using facility management software and tools.

- Ability to work independently and collaboratively, managing multiple projects simultaneously.

- Knowledge of sustainability and energy-efficient practices in facility management is a plus.

- Strong problem-solving abilities and attention to detail.

- Willingness to respond to facility-related emergencies outside of regular working hours.

- Experience in a nursing home environment is an advantage.

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Job Description

As a Showroom Executive / Retail Executive, you will play a vital role in creating a memorable experience for our customers. Your responsibilities will include:

• Welcoming customers to our showroom with a warm and friendly demeanour.
• Solicit new walk-in customers from all possible channels and maintain existing customers’ satisfaction level
• Providing expert knowledge and guidance on our range of Natural Stone | Quartz | Large Format Ceramic Slabs flooring products.
• Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales
• Assisting customers in making informed purchasing decisions by understanding their needs, recommending suitable products, and addressing inquiries and concerns.
• Conducting engaging product demonstrations to showcase the features and benefits of our range.
• Improve the service standards and customers’ experiences at the showroom
• Ensuring the showroom is well-maintained, organized, and visually appealing at all times.
• Manage and promote showroom to achieve profitability objectives
• Achieve sales targets and contribute to the overall success of the showroom.

Qualifications and Skills:

To excel in this role, you should possess the following qualifications and skills:

• Previous experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
• Passion for the flooring industry and a desire to expand your knowledge.
• A positive and customer-focused attitude, with the ability to provide exceptional service.
• Attention to detail and the ability to multitask effectively.
• Basic computer literacy, including experience with point-of-sale systems.
• Flexibility to work on weekends and public holidays, as required.

Specific Skills/Abilities:

• Very good English communication skills.
• Positive attitude, resourcefulness and a strong sense of ownership
• Required skills: Communication and Sales Management
• Have a principled approach to doing quality work and paying attention to details.
• Ability to work well with others in a team environment, as well as independently.
• Ability to thrive in ambiguity
• Passionate & purpose driven.

Job Benefits

• Remuneration from S$2,500, depending on experience, candidates with strong skill sets could be considered as Showroom Manager and remuneration commence accordingly.
• Sales Incentives

Job type: Full-time

Shift and schedule: Day shift + Alternate Saturdays

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings