Job Description:

• Serve as primary coverage for the educational contact person for the postgraduate programme.
• Provide administrative support for medical seminars and workshops.
• Manage calendar and coordinate meetings.
• Handling inventory of training related products, corporate gifts, and corporate collateral.
• Maintain intranet pages for relevant department.
• Handle relevant phone calls, mails.
• Any ad-hoc duties as per assigned.

Requirement:

• Minimum Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Conceptualise, storyboard, produce, and edit video/animation content for internal and strategic communication campaigns, ensuring high-quality output that aligns with the organisation’s messaging and goals.
• Operate professional filming equipment to capture high-quality footage for projects, including setting up shots, managing lighting, and ensuring technical accuracy during production.
• Conceptualise, design, and execute creative briefs for internal communication platforms.
• Coordinate and manage project timelines, ensuring that all deliverables are met on schedule.
• Serve as a brand steward by maintaining consistency in visual style, tone, and messaging across all multimedia content, ensuring strict adherence to the organisation’s corporate identity guidelines.
• Provide branding advice to internal stakeholders to ensure coherence with the overall brand strategy.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary:

We are seeking organised and technically skilled individual to serve as System Engineer. This role will be responsible for implementing, testing and integrating of system. The candidate should have strong technical background and ability to communicate effectively with technical and non-technical teams.

Job Responsibilities:

• Implement and integrate system to meet customer requirements

• To resolve issues on-site

• Perform system testing, integration, troubleshooting and validation.

• Prepare documentation for System Design Document, Installation Control Document, Acceptance Test Plan and User Manual to facilitate training and support.

Qualifications:

• Prior experiences in System Implementation of Radio Communication, Public Addressing System (PA), PABX, Charger System and Battery Monitoring System.

• Strong understanding of System Design

• Good analytical, problem-solving, communication, problem-solving skills and teamwork abilities.

• Prior working experience with MINDEF and/or MHA customer is an advantage

Key Competencies:

• Proficient in MS office and Visio

• Good problem-solving abilities and attention to detail

• Team player with pleasant personality

• Strong interpersonal skills

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation. Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

The successful candidate will have a customer service mindset and a proactive attitude. This person will be an experienced team player who can work well with other departments and key stakeholders and will be quick to learn about the organisation. Our Parent Relations Executive will focus on managing an effective, efficient, and welcoming school Reception, ensuring a positive experience for parents and visitors. Their responsibilities will include, but are not limited to:

Main Responsibilities:

1. Serve as the frontline ambassador and warmly welcome students, parents and staff, ensuring a positive and memorable experience.

2. When called upon, support admissions activities and events, including accompanying students for assessments, conducting tours for prospective families to showcase our school's facilities and offerings and making follow-up calls to families that toured the school.

3. Build rapport with parents and assist the Head of Communications & Parent Relations in collecting feedback, always maintaining a positive attitude and consistently striving for improvement and excellence.

4. Organise onboarding activities for new families, including but not limited to guiding them on the parent portal, organising parent and student lanyards, setting up canteen accounts and addressing enquiries.

5. Manage the Lost and Found department.

6. Maintain the reception area to align with brand expectations.

7. Be responsible for the day-to-day operations of Reception and assist in developing and implementing new procedures to enhance the Reception workflow.

8. Ensure adherence to safeguarding policies, particularly related to missing students and visitors’ access to the School.

9. Manage incoming phone calls, emails, and inquiries, redirecting them to the appropriate departments or staff members. Additionally, update enquiry and feedback information in the Customer Relationship Management (CRM) system to enable the Admissions team to follow up promptly.

10. Maintain up-to-date knowledge about the School and its policies to provide accurate information on curriculum, concept, languages, policy, timings, calendar, facilities, fee structure, classes and events.

11. Ensure that voice messages on the school phone system are updated and accurate.

12. Attend various staff meetings and record minutes.

13. Undertake other Parent Relations projects and administrative tasks as required, including typing, photocopying, and preparing school brochures.

14. Act in accordance with relevant legislation and other guidelines, particularly regarding educational provision, health and safety initiatives and safeguarding and ensuring that all students and staff maintain these standards.

Other Duties:

15. Assist with other parts of the school as required.

16. Any other duties as assigned from time to time.

Safeguarding

17. Abide by the school safeguarding policy and keep abreast of any changes.

Qualifications/Skills

• Diploma and above, with at least 3 years of relevant experience
• Excellent communication skills in order to liaise with stakeholders at all levels
• Ability to prioritise work, multitask and work in a fast-paced environment
• Positive team player, championing the team’s and stakeholders’ needs
• Strong customer service management skills in the education industry or school setting preferred.
• Flexibility to work on some Saturdays when required

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

We are looking out for committed & passionate individuals who are eager to make a difference to the society to join our organisation.

RESPONSIBILITIES

1. Develop and execute fundraising strategies to acquire, nurture, engage and retain donors. Research and implement new initiatives to increase donor database and income.
2. Individually achieve $300,000 in FY 24 based on accounts in TSA database. Bring in new strategic partners and accounts.
3. Relationship management - Build and nurture relationships and CSR programmes with major donors, corporations, trusts and foundations through.
4. Pro-actively acquire and identify potential new donors/partnerships to increase funding.
5. Assist in organising Charity Events 3-4 times a year.
6. Project/Event Management - Working with vendors, manage event and project budgets, conduct post-event evaluations.
7. Public facing that involves giving presentations to donors, organisations and foundations, as well as attending networking events and conferences to build network of donors and partners.
8. Copywrite for appeals.
9. Develop new channels/partnerships for fund raising through webinars and corporate outreach.
10. Increase yield of digital marketing channels.
11. Build and grow database year on year.
12. Prepare database for the mailing of all appeals, PIC newsletter, event invitations, annual reports, desktop calendars, electronic mailers and other mailing as and when required.

• Diploma/Degree in business, communications, public relations or marketing.
• Proven experience in fundraising, business development, mass. communications, digital marketing.
• Team player.
• Good organisation, communication, marketing and graphic designing skills.
• Able to work independently and flexibly, and manage multiple projects and tasks simultaneously.
• Must be IT savvy and adept at using various social media platforms.
• Proficient in Microsoft Office.
• Heart of compassion for the vulnerable.
• Willingness to persevere and target driven.

Working Location

Singapore Regional Headquarters - Public Relations Department

20 Bishan Street 22, Singapore, 579768

Working Hours

8.30am to 5.00pm, 5 day work week 

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Assistant Restaurant Manager/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
• Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
• Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
• Make reservations via phone or email and promptly respond to guest inquiries
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Maintain guest profiles and history, noting special occasions and requests
• Escort guests to their table and provide recommendation and information proactively
• Upsell special promotions and events to guests
• Adhere to the compliance of sanitation and safety regulations

Job Requirements:

• 1 year of relevant experience
• Well-groomed, clean, and professional appearance
• strong customer service skills with a passion for creating memorable experiences
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

We are looking for a highly motivated Investor Relations Associate to join our team. This person will play a key role for fundraising and investor relations activities at our firm. Ideally you will have at least 2 years of experience within a private equity or venture capital firm that includes the ability to manage fundraising processes, investor relationships with a strong interest in South East Asia and early stage tech investments. You will be investor focused, intellectually curious, good with numbers, and willing to go that extra mile to deliver excellence.

Who Are We? Monk’s Hill Ventures is a leading venture capital firm that invests in early-stage technology companies, primarily Series A, across Southeast Asia. We are entrepreneurs backing great entrepreneurs who use technology to improve the lives of millions of people in the region. Our values are: a founders first mentality, curiosity, responsibility, authenticity, and an all-in attitude. This translates within this role to thoughtfulness, resilience and a strong sense of ownership. A sense of humour, perspective and the ability to see the silver lining when the going gets tough is a nice complement.

What You Will Do:

- Support the organization of investor fundraisings for the firm's funds, co-investments and portfolio companies.

- Prepare and maintain investor communication materials, including data rooms, quarterly reports, pitch decks, due diligence questionnaires etc.

- Knowledge of the investment landscape with the ability to produce market research and analysis to support investor relations and fundraising activities.

- Plan and support the organization of AGMs, including the preparation of presentations.

- Facilitate and coordinate investor relations events, including maintaining corporate calendar and investor engagements.

- Relationship management of existing investors, ensuring timely responses to all investor queries.

What You’ll Have:

- At least 2 years of relevant professional experience with the ability to work under pressure in a fast paced environment.

- Ability to work closely with our finance team to analyze financial data to communicate to investors confidently — verbally, visually and in writing.

- Investor-orientated with outstanding interpersonal skills, ability to work unsupervised to meet deadlines.

- Exceptional reporting writing and analytical skills.

- High proficiency in all Microsoft and Google platforms with ability to maintain CRM systems.

Senior eCommerce Executive

Working location: Ubi
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Handle day to day pricing, review and manage rate requests based on shipping lanes, volumes, market conditions
• perform yield management to ensure rate offers are competitive, and aligned with company guidelines
• Gather and review market information on market rates and services ensuring competitiveness in rate offers
• Identify opportunities to optimize pricing for key trade lanes and customer segments from volumes and revenue forecast collected
• Collaborate with sales team to support spot pricing inquiries based on customer profiles and volume commitments
• Ensure accuracy in rate input and system updates to avoid discrepancies between quoted and final agreed rate
• Involve in and understand all key components of the trade service P&L and know where to improve

Requirements

• Bachelor’s degree in Supply Chain Management, Economics or equivalent
• Experiences in pricing from freight forwarding industry is ideal

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified