Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

COMPANY DESCRIPTION

1. Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Responsible for the public communications strategies to raise HNF's brand profile and equity
• Manage public relationships through various communication channels and platforms, i.e. website, digital, social and traditional media, campaigns and events.
• Manage and execute HNF publicity campaigns and outreach events; build relationships and regular engagement with journalists, media partners, and sponsors; writing media briefings, press releases, etc.
• Preparation of Annual Report, newsletters, brochures / catalogues, electronic direct marketing and social media content.
• Ensure that HNF:
• Keeps up its visibility with all stakeholders, and maintains cordial relations with our partners, collaborators and relevant government agencies via various communication platformsSupports HNF objectives for fund-raising, outreach and services to the community.
• Maintains personal data (e.g. public members, volunteers, sponsors, caregivers) obtained from public engagement platforms i.e. website, events, campaigns
• Undertake any other duties as directed by the said reporting officer

• Degree in Mass Communication, Marketing or Public Relations preferred
• Minimum 1 year of relevant working experience
• Creative, insightful, anticipates needs and takes initiative
• Proactive in planning and implementation, able to multi-task, independent problem solver, meticulous with good time-management
• Able to build relationships and collaborate with various stakeholders
• Excellent communicator, strong written and spoken English. Bilingualism, and an eye for design is advantageous
• Proficient in MS Office, web, digital and social media. and various graphic design or video editing software

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

JOB DUTIES AND RESPONSIBILITIES

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are done accurately.
6. Monitoring all the telephone printers – for wake up calls.
7. Assist to carry out emergency and evacuation procedures.
8. Responsible for morning calls
9. Take down and programme morning calls.
10. Ensure all morning calls are answered.
11. Update the Back Office information white board.
12. Monitor the contingency reports every hour.
13. Maintaining an updated telephone extension list.
14. Assisting guests with outgoing phone calls.
15. Assisting guests with new reservations after office hours.
16. Ensuring all guests’ complaints and feedback are recorded in Empower (GXP).
17. Maintain effective service in line with the Hotel’s Corporate Image
    - Company’s Grooming Standard
    - Standard Operation Procedures
    - Departmental Policies
    - Corporate Policies

18. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

19. To ensure and follow established procedures and compliance as per LSOP guidelines.

20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in handling Call Centre Operations.
• Full-Time position(s) available.
• Rotating shift work basis.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

The Executive oversees the procurement process to ensure cost-effective, timely, and quality acquisition of goods and services. This role involves collaborating with internal teams, managing supplier relationships, and driving process improvements to support organizational goals efficiently.

Responsibilities:

• Formulate and implement effective procurement strategies to achieve cost-efficient purchasing and timely delivery of goods and services.
• Conduct market analysis to optimize costs and mitigate procurement risks.
• Build and maintain strong relationships with suppliers.
• Negotiate contracts, monitor supplier performance, and lead continuous improvement initiatives.
• Work closely with internal departments, including engineering and quality teams, to ensure alignment with material and parts requirements.
• Ensure procurement activities meet company policies, technical specifications, and industry regulations.
• Oversee inventory levels to reduce excess stock, prevent shortages, and implement effective inventory management systems.
• Negotiate favourable terms with suppliers and perform cost comparisons.
• Provide recommendations to management based on detailed analyses.
• Track and follow up on orders to ensure on-time delivery.
• Maintain accurate documentation for all procurement activities.

Requirements:

• Bachelor's degree or Polytechnic Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role within the manufacturing industry.
• Proficiency in ERP systems, Microsoft Office, and data management tools.
• Familiarity with Microsoft Dynamics 365 is an advantage.
• Knowledge of mechanical and electrical parts.
• In-depth understanding of procurement best practices, market trends, and industry regulations.