We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

• Flexible timing.
• Can work from home.
• No experience needed.
• We will provide all the neccessary training.
• If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

Job Description:

1.⁠ ⁠Formulate and execute social media strategies that are in line with the company's business goals.
2.⁠ ⁠Produce compelling content such as graphics & videos for various social media platforms, including Facebook, Instagram, and Tik Tok.
3.⁠ ⁠Effectively manage and expand the company's social media presence, including the planning and execution of social media campaigns.
4.⁠ ⁠⁠Constantly up to date with trends, functionality and best practices on Instagram, Facebook, TikTok, YouTube and other social media platforms.
5.⁠ ⁠⁠Identify and create collaborative partnerships with the right influencers within the community & develop and execute seasonal seeding plans
6.⁠ ⁠⁠Responsible for constant updates on Google My Business with best practices

Requirement:

•⁠ ⁠Bachelor Degree in Marketing, Business, Media or a related field
•⁠ ⁠Preferably with at least 3-5 year experience social media & influencer marketing or related fields
• Well knowledge in video editing such as CapCut & Premier Pro
• ⁠Have a good flair for videography, photography & copywriting
•⁠ ⁠Specialisation in Tik Tok & SEO/SEM will be a plus
•⁠ ⁠Seeking a meticulous individual who pays great attention to detail
•⁠ ⁠Familiar with the PHMC guidelines
•⁠ ⁠Implement best practices in Google My Business

Farmz Asia is on an ambitious mission to feed 1 million children with the right and most nutritious food.

Farmz Asia is a group of passionate healthcare experts who wants to make personalised nutrition solutions accessible to the world in enabling adults to reverse chronic disease, aged gracefully, pain relief, and enjoy mobility through food, education and our technology.

We are truly passionate in the work we do and we promise to ‘Make Lifestyle Transformation Possible!’ for our clients.

As part of our local and overseas expansion plans, we are enabling life by enhancing client’s experience through the conduct of food education via interactive workshops along with consultancy services in living a healthy lifestyle. Join us and inspire the clients now.

Responsibilities

· Collaborate with internal partners to interpret project briefs and develop relevant concepts into content

· Write original copy for ads and social networks

· Prepare and publish articles base on content calendar

· Edit and fact-check pieces of content generated by colleagues

· Use SEO practices to optimize articles and increase visibility

· Liaise with Designers to enrich text with visual aids, like images and charts

· Shape language and tone used in sales emails, banners and brochures

· Create and oversee reports on content (e.g. weekly or monthly)

· Interview clients, industry experts and internal teams

· Monitor metrics related to our content, like web traffic and conversion rates

· Ensure all content is up-to-date

· Prepare files and concept boards for review and presentation

· To support weekly live show

Requirements

· Proven work experience as a Marketing or similar role

· Portfolio of published articles

· Excellent writing and editing skills, with a keen eye for detail

· An ability to write creative copy both for large pieces of content (e.g. product descriptions) and smaller texts (e.g. social media posts)

· Solid time-management skills

· Keyword search knowledge

· Bachelor's degree or equivalent experience in Advertising, Marketing, Communications, Journalism or relevant field

· Required to work base on shift allocated and weekends (either Fri and Sat or Sun and Mon off)

Responsibilities

• Control and direct the food preparation process and any other relative activities.
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings.
• Approve and “polish” dishes before they reach the customer.
• Plan orders of equipment or ingredients according to identified shortages.
• Arrange for repairs when necessary.
• Prepare a variety of Naan breads and kebabsBe fully in charge of hiring, managing and training kitchen staff.
• Oversee the work of subordinates.
• estimate staff’s workload and compensations.
• Experience in preparing all kind of South & North Indian Cuisine
• Comply with nutrition and sanitation regulations and safety standards.
• Foster a climate of cooperation and respect between co-workers
• Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings.
• Managing Tandoor oven in a fast-paced environment
• Approving and “polishing” dishes before they reach the customer.
• Create tasting menus for clients interested in contracting the food for different events from their kitchen
• Working effectively with kitchen team and complying with company procedures and food safety policies.
• Preparing workstation with required ingredients and equipment and keeping station sanitary and organized throughout shift.
• Developing a cross- marketing strategy in order to increase profit , such as pairing drinks with the food served
• Must have prior experience in Indian Sweets, Bengali Sweets and Savouries.
• Must have prior experience in Indian Fusion menu.
• Ensuring ingredients are tagged, date-labeled, covered, stored and rotated effectively.
• Overseeing food levels and restocking items on time.
• Supervised the preparation of food production schedules, preparation,
• Following established recipes to prepare menu items.
• Following guidelines to ensure correct serving temperatures and adequate portion control.
• Able to fill in any area of kitchen at any time.
• Maintained accurate production levels to maintain a certain food cost variance
• Keeping utensils and equipment clean and sanitary
• Establishing stock levels at end of shift and capturing information on standardized stock sheets.
• Removing trash and clearing storage bins.
• Maintains production books, recipe development, food production procedure guidelines, and general
• Understanding of various cooking methods, ingredients, equipment and procedures. Must be able to handle Tandoor
• Monitored all aspects of food handling, storage, preparation, assembly, packing, and quality control
• Preparation of tasty and authentic south & north Indian dishes, Indian fusion cuisine and diversity of menus
• Hands-on execution, able to meet deadline and work under pressure.
• Independent and Team player
• Independent & able to work under minimum supervision.
• Work well under pressure and have no qualms assuming additional responsibilities.
• Responsible and dedicated to meet tight deadline.

Cook Skills & Qualifications:

• Organizational Skills,
• Verbal Communication,
• Culinary Arts,
• Kitchen Equipment Knowledge,
• Knowledge of International Cuisines,
• Creativity, Interpersonal Skills,
• Culinary Arts Training

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

Basic salary + Attractive uncap commission + Quartely bonus!

Key Responsibilities:

1. Inventory Management:

• Overseeing stock levels and ensuring the inventory is accurately recorded and maintained.
• Conducting regular inventory counts and reconciling discrepancies.

2. Receiving and Storing Goods:

• Accepting deliveries and ensuring that received items match purchase orders.
• Properly storing items in designated locations while following safety guidelines.

3. Order Fulfillment:

• Picking, packing, and preparing orders for shipment according to company guidelines.
• Ensuring timely dispatch of orders to meet customer deadlines.

4. Maintenance of Warehouse:

• Keeping the warehouse organized, clean, and free from hazards.
• Performing routine maintenance on equipment and reporting any issues.

5. Documentation:

• Maintaining accurate records of inventory transactions, shipping, and receiving logs.
• Assist in processing delivery orders and paper work.
• Using warehouse management systems (WMS) to track inventory and processes.

Requirement

• Minimum 1 year of working experience.
• Able to handle basic warehouse tasks.
• Must be able to lift cartons.
• Good team player
• 5 day work week
• Schedule : 9.30 am to 6.30 pm (Monday to Friday)

Job Summary:

We are seeking a dynamic, results-driven, and creatively minded B2B Pastry Sales Specialist to join our team. In this role, you will be responsible for driving sales growth by promoting and selling high-quality pastry products to businesses such as bakeries, restaurants, hotels, and catering companies. The ideal candidate will have a passion for the food industry, a deep understanding of pastries, and strong B2B sales and creative problem-solving skills to meet client needs innovatively.

Key Responsibilities:

Sales Development:

• Identify and target potential business clients within the pastry and foodservice sectors.
• Build and maintain strong relationships with new and existing clients.
• Present and demonstrate pastry products to clients, highlighting quality and unique selling points.

Creative Solutions:

• Use creative thinking to identify and tailor solutions for clients’ unique business needs.
• Develop innovative sales pitches and product presentations that stand out in the market.
• Collaborate with clients to explore bespoke pastry offerings that align with their brand or menu vision.

Market Research:

• Analyse market trends, customer preferences, and competitor activities.
• Provide insights to the product development team to align offerings with market demand.

Account Management:

• Develop and execute sales strategies to achieve revenue targets.
• Negotiate pricing, contracts, and terms with clients.
• Monitor client satisfaction and address any issues promptly.

Networking:

• Attend industry events, trade shows, and exhibitions to promote products and build connections.
• Collaborate with marketing teams to develop creative promotional materials and campaigns.

Reporting:

• Maintain accurate records of sales activities, client interactions, and forecasts.
• Provide regular reports to management on sales performance and market insights.

Qualifications:

• Proven experience in B2B sales, preferably in the food or pastry industry.
• Strong knowledge of pastries, baked goods, and related products.
• Excellent communication, negotiation, and presentation skills.
• Exceptional creative thinking and problem-solving abilities.
• Ability to build and maintain lasting client relationships.
• Self-motivated, goal-oriented, and capable of working independently.
• Proficiency in CRM software and MS Office Suite.
• Valid driving licence and willingness to travel as required.

Preferred Qualifications:

• Culinary training or certification in pastry arts.
• Established network within the foodservice or hospitality industry.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment where creative thinking is valued.

• Ensure a smooth onboarding experience for new hires by coordinating essential documentation, planning schedules, and fostering collaboration among diverse departments.
• Efficiently oversee preboarding, onboarding, and offboarding procedures.
• Provide focused HR advisory assistance to employees, addressing operational concerns with expertise.
• Contribute to effective communication, interpretation, and resolution of a wide range of HR challenges.
• Create and disseminate official correspondence as needed.
• Manage tasks related to work permit applications and matters involving foreign workforce.
• Consolidate payroll summary for external payroll vendor.
• Take charge of the recruitment and selection process, upholding compliance with staffing prerequisites.
• Execute procedures for incoming and outgoing employment, including handling work permit affairs for foreign personnel.
• Perform daily administrative functions in HR, including maintaining the staff file database, managing visa applications, arrange flights booking, manage and purchase stationery and executing additional responsibilities delegated by the HR manager.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3 to 5 years of HR relevant working experience.
• Preferred candidate with experience in manufacturing environment.
• Solid understanding of HR operations, regulations, and best practices.
• Knowledge of employment procedures, including work pass matters for foreign employees.
• Excellent communication skills for effective interaction with employees and cross-functional teams.
• Organizational skills to manage daily HR administrative duties and tasks efficiently.
• Bilingual in English and Chinese to communicate with multinational workforce.
• Able to start immediately or within short notice period will be an added advance.

- experience in import and export shipping procedures.

- knowledge in import and export documentation.

- knowledge in declaring customs permits.

- knowledge in microsoft words, excel etc.

- able to converse with customers properly

- able to work independently

- part time maybe consider

- work place at ubi

This candidate need to perform Accounts Receivables, Accounts Payable and Full Sets of Accounts, and prepare Financial Statement.

Training will be provided for fresh graduation.

· To promote machines and services to market

· To service existing customer & source for new customer

· Efficient in time management and good customer service

· Possess good communication skills

· Candidate without experience are welcome to apply

· Class 3 Singapore driving license

Primary Responsibilities:

• Support the HSE Manager in the day-to-day functions related to Marine/HSE operations.
• Monitor PSC inspections and deficiencies and correspond with relevant parties to ensure adherence to international regulations and operational standards.
• Consolidate deficiencies identified in PSC/FSI/Right Ship inspections for the company’s fleet under management.
• Assist in the efficient and safe daily operation of fleet vessels, focusing on cost-effectiveness.
• Assist in maintaining documentation and establishing comprehensive files for future reference in special cases.
• Aid in the accurate accounting of expenses and monitoring of the operating budget concerning HSE.
• Register, monitor, and ensure the implementation of all corrective and preventive actions.
• Assume overall responsibility for HSSEQ matters onboard.
• Develop, implement, and sustain the Safety Management System (SMS) of the company.
• Collaborate with Master/Manning agencies to provide crew briefings on HSSEQ policies, documentation, and procedures.
• Supervise and manage the ship’s compliance with regulatory requirements and legislation, including IMO, Flag State, and Port State rules and regulations.
• Support the Crewing Department in its daily operations as a backup.
• Fulfil other assigned tasks as required.

Requirements:

• Possesses a university degree.
• Proficient in Microsoft Excel/Word.
• Demonstrates effective communication skills, strong analytical ability, and a consistent dedication to quality.
• Previous experience in an HSE role would be beneficial.

Join Our Team as an HR Executive

We are seeking a dedicated and proactive HR Executive to join our growing team. If you are passionate about people, detail-oriented, and thrive in a dynamic work environment, this is the opportunity for you!

Key Responsibilities:

• Recruitment & Onboarding: Manage the end-to-end recruitment process, including posting job advertisements, screening applicants, coordinating interviews, and handling work pass applications and related administrative tasks.
• Work Pass Administration: Oversee work pass matters, including applications, renewals, and cancellations.
• Policy Development: Design, update, and implement HR policies to ensure compliance with the Employment Act and alignment with organizational goals.
• Payroll Management: Handle payroll processing for employees, ensuring accuracy and timeliness.
• Employee Life Cycle Management: Support various aspects of employee management, including confirmations, insurance, leave administration, contract renewals, and offboarding processes.
• Training & Development: Coordinate employee training programs, including course registration and progress monitoring.
• Insurance & Claims: Work closely with agents to manage insurance claims and related processes.
• Performance Management: Assist in administering performance reviews and evaluations.
• Documentation & Compliance: Maintain accurate and confidential HR records and collaborate with government bodies on employee-related matters (e.g., MOM surveys).
• Ad-hoc Duties: Undertake additional responsibilities as assigned.

Requirements:

• Proficiency in both English and Mandarin (written and verbal) to liaise effectively with stakeholders.
• Strong interpersonal and communication skills with a professional demeanor.
• Ability to work under pressure and meet tight deadlines.
• Demonstrates reliability, adaptability, and integrity in all aspects of work.
• Diploma or higher qualification in HR, Business Management, or a related field.
• IT proficiency: Skilled in Microsoft Excel, Word, and HR-related tools or software.
• At least 1-2 years of experience in a similar role (preferred).

If you are ready to take the next step in your HR career, we’d love to hear from you!

Apply Now and Be Part of Our Team!

A sales executive is responsible for generating leads, building relationships with clients, and closing sales. Key duties typically include:

• Identifying potential customers
• Presenting products or services
• Negotiating contracts
• Achieving sales targets
• Conducting market research
• Maintaining customer records
• Collaborating with marketing teams to develop strategies
• Meeting sales target
• Hunting for new customers

Strong communication, negotiation, and interpersonal skills are essential for success in this role.

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

Responsible for ensuring accurate and timely recording of financial transactions. The role requires a good understanding of accounting principles, attention to detail, and the ability to work with numbers and financial data

· Primary support on AP & AR functions of the Company.

· Conduct regular reconciliation of bank statements, accounts payable, and accounts receivable to ensure accuracy and identify discrepancies.

· Manage the credit control process, including the generation and distribution of SOA, and follow up on payments.

· Interact with customers (both internal & external) to address any billing inquiries or discrepancies, fostering positive relationships.

· Ensure compliance with audit & tax laws and regulations. Assist in internal and external audits by providing necessary documentation and explanations.

· Degree/Diploma in Accounting/Finance.

· Proficiency in Excel and relevant accounting software/ERP system.

· Possess 2 to 3 years relevant accounting & Finance working experiences.

· Excellent organizational and time-management skills.

· Effective communication and interpersonal abilities.

· Ability to work independently and collaboratively in a team environment.

Monday - Friday, 9pm - 6pm

Location: Raffles Place

Responsibilities:

• Handle administrative duties (checking of paperwork, filing, etc)
• Replying to emails to clients and relevant departments
• Ensure timely premium payments by clients
• Process claims and provide updates to clients on claim status
• Prepare necessary paperwork for new business opportunities
• Generate proposals and quotations tailored to client needs
• Prepare forms for clients
• Act as a liaison between clients and back-end staff
• Basic compliance duties
• Other ad-hoc duties assigned

Requirements:

• Proficient in English and Mandarin to speak with Mandarin speaking clients
• Meticulous, takes initiative and has good communication skills.
• IT savvy (Microsoft Excel, Words, Power Point)
• Preferably at least 1-2 years of insurance admin experience
• Able to work under pressure
• Ability to take initiative and anticipate needs
• Reliability and dependability in fulfilling tasks
• Resourcefulness in addressing challenges

Job Description:

• Assist in day-to-day accounting operations including data entry, invoicing and payment processing, fixed assets.
• Accounts receivable
• Generate monthly billing to customers from accounting system
• Address billing discrepancies and disputes, generates credit notes and rebilling
• Proactively follow up on outstanding bills to ensure timely collection
• Accounts payable
• Check supplier invoices to supporting documents.
• Prepare and process expense reimbursements.
• Initiate regular payment runs in accounting system and bank portal.
• Maintain and update customer and supplier database in accounting system.
• Support general ledger maintenance.
• Coordinate and liase with internal parties to support inter-company activities.
• Assist preparation of financial reports.
• Assist preparation of balance sheet schedules.
• Assist preparation of bank reconciliations.
• Assist preparation of GST reports.
• Support finance department with external/internal audits as required.
• Support finance department in ad-hoc projects and administrative tasks.

Skills:

• Technically proficient with MS Office (especially Excel) and have working knowledge of Xero accounting software (preferred).
• Strong attention to detail and accurancy.
• Good organisation and time managment skills.
• Ability to work independently and as a part of a team.

About Utrust Biz Solution

Utrust Biz Solution is a dynamic and client-focused company dedicated to providing seamless business solutions. We pride ourselves on delivering excellent service and building long-lasting relationships with our clients.

Job Overview

We are looking for a meticulous and professional Administrative Executive to join our team. This role is vital in ensuring smooth client interactions and accurate documentation. The successful candidate will be highly organized, detail-oriented, and possess excellent communication skills to effectively liaise with clients and manage administrative processes.

Key Responsibilities

Client Servicing:

• Act as the primary point of contact for clients, ensuring prompt and professional communication.
• Gather, review, and verify necessary documents from clients for submissions.
• Provide clear instructions to clients regarding documentation and timelines.

Administrative Duties:

• Prepare and organize client documents for submission, ensuring accuracy and completeness.
• Maintain and update client records and databases.
• Coordinate schedules and meetings between clients and internal teams.
• Ensure proper filing and documentation of client-related paperwork.

Team Collaboration:

• Work closely with internal teams to ensure all client requirements are met on time.
• Assist with ad hoc administrative tasks as required to support the team.

Requirements

• Education: Minimum Diploma or equivalent in Business Administration, Management, or a related field.
• Experience: At least 1-2 years of experience in an administrative or client-facing role. Prior experience in document preparation or business services is an advantage.
• Skills:
  Excellent verbal and written communication skills.
  Strong organizational and time-management skills.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  Attention to detail and ability to maintain confidentiality.
• Attributes:
  Client-focused mindset with a proactive approach.
  Professional demeanor and ability to multitask in a fast-paced environment.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.

- Responsible for the installation and repair of modular infrared sauna system

- Assist in after-sales arrangements and liaison with customers

- Assist in ordering and stock management

Responsibilities:

• Lead and supervise a team of Room Attendants
• Schedule and assign daily tasks to ensure all areas are cleaned and maintained.
• Ensure that all cleaning tasks are carried out to the highest standards of cleanliness and hygiene.
• Conduct regular inspections of guest rooms, common areas, and other designated spaces.
• Implement and enforce cleaning procedures and protocols.
• Keeping track with inventories to ensure sufficient stocks and supplies for the smooth operations of the department
• Inspects all rooms of the assigned area daily to ensure that all furnishings, facilities, and equipment are clean and in good condition
• Monitors and controls Housekeeping tasks, such as lost and found, key control, security, and emergency procedures that help maintain the health and security of personnel and guests.
• Anticipate and maintain all equipment and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• Regular follow up trainings to ensure consistency in cleanliness standards

Requirements:

• 2 to 3 years’ experience in similar capacity.
• Strong planning and organising skills.
• Eyes for details especially for cleanliness and room presentations.
• Able to work independently, reliable, self-motivated.
• A fun loving and good team player who can work and respect colleagues with different cultural background.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes