Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

Position Overview:

As a Senior Marketing Executive. You will oversee & manage media relations, social media management, and creative campaigns. This role demands a strategic approach to managing relationships with media and creative agencies, ensuring all content aligns with the brand's message and guidelines, and driving the effectiveness of media campaigns. You will act as the key liaison between internal teams and external agencies to deliver impactful and timely results. You need to be self-driven with strong sense of deadlines to succeed in this role.

Key Responsibilities:

1. Content Strategy and Execution:

- Work with internal teams and agencies to develop and execute a cohesive content strategy that supports PR initiatives and brand objectives.

- Ensure all content, from social media posts to PR materials, aligns with the overall marketing strategy and brand identity.

2. Strategic Media and PR Management:

- Lead the monitoring and analysis of media coverage, providing insights and reporting significant mentions to senior management.

- Maintain and enhance relationships with key media contacts and influencers, ensuring compliance with agreements and optimizing media exposure.

3. Creative and Media Agency Coordination:

- Oversee all creative and media agency activities, ensuring campaigns are executed effectively and align with brand guidelines.

- Provide strategic feedback on creative concepts and ensure timely delivery of creative assets that meet the brand’s objectives.

4. Social Media Management:

- Manage the social media content calendar, working closely with agencies to plan, review, and approve content that resonates with target audiences.

- Analyze social media performance, adjusting strategies to enhance engagement and alignment with overall brand messaging.

5. Campaign Planning and Execution:

- Lead the planning and execution of major media events and campaigns, coordinating with internal and external stakeholders to meet deadlines and objectives.

- Ensure that all creative and media resources are optimally utilized, and campaigns are delivered on time and within budget.

6. Performance Analysis and Reporting:

- Conduct in-depth reviews of media and creative agency performance, providing actionable insights and reporting on campaign effectiveness to senior management.

- Submit comprehensive monthly media and social media reports, highlighting key achievements and areas for improvement.

7. Budget Management:

- Manage and track budgets related to media and creative agencies, ensuring cost-effective solutions without compromising quality.

- Approve and raise purchase orders, keeping accurate records of all financial transactions related to media and creative activities.

Qualifications:

· Ability to create plan & create content from scratch

· Experience in media/PR management and creative/media agency management & coordination.

· Proven ability to manage multiple high-priority projects simultaneously.

· Excellent communication, negotiation, and relationship-building skills.

· Strong analytical skills with the ability to interpret media and campaign performance data.

· Class 3 license is a must

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon to Fri: 8:30am to 5:30pm

• Conducting sales call to customers from provided leads
• Engage with customers for upselling, cross-selling, and following up on sales leads
• Develop and implement strategies for customer retention, conversion, and loyalty
• Coordinate with cross-functional teams on brand, marketing, and eCommerce activities
• Conduct inventory checks to ensure product availability and timely restocking
• Oversee order processing and delivery for smooth transactions and timely fulfillment
• Handle any other ad-hoc duties as needed

Requirements:

• Min Degree in Marketing/Business or relevant field
• Min 1 year experience in Telesales/B2C
• 5 days’ work week (9am – 6pm)
• Location: Macpherson
• Salary: up to $4500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Overview: -

• Working Days: Monday to Friday (5 days per week)
• Working Hours: 8:00 a.m. to 5:45 p.m.
• Working Location: Kaki Bukit
• Monthly Base Salary: Up to $3500 (Depending on relevant experience & industry experience)
• Additional of Monthly Fixed Allowance
• AWS (13th month) + Variable bonuses

Your Responsibilities: -

• Oversee warehouse operations for both internal and external storage facilities.
• Enforce standard operating procedures (SOPs) to ensure consistency, accuracy, and compliance in all warehouse activities.
• Coordinate and manage daily system and warehouse operations with both internal and external stakeholders.
• Ensure accuracy of Goods Receipt (GR) and Goods Issue (GI) records using SAP, C4C, and RFID systems.
• Handle import and export shipment activities efficiently to avoid delays and storage at ports.
• Prepare and provide monthly inventory reports for on-premises and third-party warehouses.
• Identify and implement improvements in inventory management processes to enhance efficiency.
• Maintain cleanliness and tidiness within the warehouse to promote an organized environment.
• Enforce safety protocols and risk assessments (RA) to ensure a safe work environment for employees and visitors.
• Conduct annual stock takes and regular sample stock audits to verify inventory accuracy.

Requirements: -

• Diploma in Logistics, Supply Chain or equivalent
• At least 3 years of relevant warehouse or inventory management experience
• Forklift Licence (an added advantage)
• Proficiency in MS Office, SAP and RFID systems
• Ability to start work within a short notice

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

This position reports to the Head of Marketing and will be responsible to drive the organisation’s branding campaigns for selected brands. This is achieved through well designed and creative marketing campaigns and initiatives, ensuring cost-effective campaigns and optimal revenue growth.

Job Description

● Develop an overall brand building and lead generation strategy for each brand/centre, to drive awareness and obtain qualified sales leads for conversion thereafter.

● Utilize an integrated mix of online and offline channels that include digital, email, social media, events, content marketing, affiliate/referral and localized outreach campaigns to drive outcomes in a cost effective manner.

● Develop effective communication strategies to build brand awareness and engagement for the brands under the Company.

● Create content on Facebook, Instagram, YouTube and other channels to drive brand recall, awareness, loyalty and engagement outcomes.

● Achieve concrete growth in designated social media accounts for selected brands.

● Develop content in written formats as well as other formats such as videos, targeted at the desired audience segment to improve SEO and improve brand-related metrics and overall engagement.

● Plan, implement and manage brand engagement initiatives and events (including but not limited to CSR) in partnership with Operations and HR teams to promote increased customer and staff engagement, loyalty and retention.

● Support other branding, lead generation campaigns and engagement events by the Company.

● Work closely with external agencies, partners, & vendors in support for above.

● Perform any other ad-hoc duties as assigned by Management.

Experience & Skills Requirements

● Degree holder or higher qualification preferred.

● Experience in events planning and implementation and related public communications

● Knowledge of video storyboarding, pre-production, production and post-production workflows.

● Able to use DSLR/mirrorless cameras for photography, able to use gimbal and basic videography equipment for video production.

● Experience creating engaging content across social media channels, including but not limited to videos, articles, content posts, etc.

● Knowledge of digital performance marketing, with ability to drive awareness and engagement outcomes.

● Excellent command of English, prior editing / copywriting.

● Competency in IT systems, basic knowledge of design software, e.g Adobe Illustrator, Photoshop, Premiere Pro or After Effects would be an advantage.

● Prior work experience in a marketing agency or consumer marketing role will be advantageous.

● Team-oriented player with ability to get things done quickly.

● Good project management and time management skills.

● Adaptable and able to work in a fast-paced, dynamic environment.

Benefits:

0-20% Monthly Performance Related Pay

2% Monthly Medical Allowance

5 Days Work Week

Responsibilities:

• Conduct market research to identify new opportunities and customer needs.

• Implement and execute sales strategies

• Manage existing accounts and build new accounts

• Fully understand the company and its services to recommend and advise based on clients' requirements

• Manage social media accounts and create engaging content.

• Proactively identify new opportunities to further expand the company's reach and network, be it clientele or partnerships

• Travel abroad may be required to liaise with clients

• Any other a-hoc duties as required

Job Requirements:

• Possess initiative, self-motivated, articulate, results-oriented as well as customer oriented.

• At least 3 year of working experience in B2B sales .

• Preferably with marketing / event sales support background.

• Have experience in promoting service offering to clients is a plus+

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

We are seeking a highly motivated and dynamic Leasing Administrative Executive to join our team! If you are passionate about real estate, possess strong interpersonal skills and thrive in a fast-paced environment, we want to hear from you.

What you will be doing:

• Arrange appointments for property valuations and viewings.
• Prepare and issue Letters of Offer and generate tenancy agreements.
• Assist with lease renewals.
• Maintain and update tenant details in the Leasing System.
• Prepare and submit monthly leasing reports.
• Place advertisements in newspapers and on Property Guru.
• Apply for new utilities accounts for tenants.
• Prepare monthly occupancy reports.
• Provide essential administrative assistance to the Marketing/Leasing department.
• Update and manage vacant unit listings and share them with co-broking agents.

What we’re looking for someone who’s:

• Proficiency in MS Office applications.
• Customer-oriented with excellent interpersonal and communication skills.
• Diploma in Real Estate, Marketing, Property Management or an equivalent field.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Our Client is in the Heavy Vehicle Industry. Due to their current expansion plan, they are looking for a Senior Finance Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Generate monthly, quarterly, annual, and special reports or analyses as needed.
• Review financial reports prepared by the shared services center.
• Prepare Principal reports, such as IFC and Business Plan submissions.
• Compile and submit statistical surveys and reports.
• Coordinate budget and forecast processes across departments to ensure timely completion.
• Facilitate the consolidation of Singapore financials for actuals and budgets/forecasts.
• Post monthly consolidation adjustments and manage consolidation working files.
• Analyze KPIs, including operating expenses, capital expenditures, and balance sheet positions.
• Conduct variance analyses and provide insights into actual vs. budget/forecast performance.
• Monitor Singapore Group cash flow and prepare daily and monthly treasury reports.
• Create quarterly cash flow projections and support ad-hoc treasury projects.
• Any ad-hoc duty as given

Requirements:

• Min Diploma/Degree in Accounting
• Min 3 years experience accounting
• Experience in FP&A and Consolidation will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities

· Develop fair HR policies and ensure employees understand and comply with them

· Implement effective sourcing, screening and interviewing techniques

· Assess training needs and coordinate learning and development initiatives for all employees

· Manage employees’ grievances

Requirements

· At least 3 years of work experience in Singapore as a HR Executive or similar role.

· Good knowledge of employment legislation

· Solid communication skills

Chain Restaurant Company

2 days off per week

Location: City centre

Job Description & Requirements

We are looking for a resourceful individual with strategic thinking capability to market our humanoid solutions to the Social Service Sector.

Responsibilities:

• You will focus on cultivating existing business opportunities and generating new business opportunities
• Prepare proposals, presentations and other materials conveying the services and strength of the company
• Creating positive, long-lasting relationships with current and potential clients
• Provide administrative and logistical support,including organizing meetings and conference calls with potential partners and staff
• Assist with development of communications materials, including product brochures, press releases, factsheets and infographics

Requirements:

• Diploma/Degree in any relevant field
• Gerontology education or experience will be an added advantage

· Experience in Social Service Sector will be an added advantage.

• Excellent interpersonal and communication skills to convey and present ideas coherently, and develop and maintain stakeholder relationships effectively
• Highly motivated with a positive learning attitude
• Able to work independently, effectively handle, and prioritize multiple tasks simultaneously, while being professional and able to stay calm under pressure
• Design capabilities will be an advantage (Adobe photoshop, Adobe Illustrator)

To apply, please submit your resumes to [email protected]

Shortlisted candidates will be contacted.

Salary Range: S$3,000 to S$5,000

We are seeking a talented and detail-oriented Bids & Proposal Executive to join our dynamic team in Singapore, Singapore. In this crucial role, you will be responsible for developing and managing high-quality proposals and bids that align with our company's strategic objectives and drive business growth.

• Lead the end-to-end proposal development process, from initial client requirements analysis to final submission
• Collaborate with cross-functional teams to gather necessary information and create compelling, client-focused proposals
• Conduct thorough research on potential clients, competitors, and industry trends to inform proposal strategies
• Develop and maintain proposal templates, content libraries, and best practices documentation
• Manage multiple proposal projects simultaneously, ensuring timely delivery and adherence to quality standards
• Coordinate and facilitate proposal review meetings with internal stakeholders
• Analyze win/loss data to continuously improve proposal processes and success rates
• Stay up-to-date with industry trends, regulations, and best practices in proposal management

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities:

• Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
• Reach out to existing and potential customers to present our product and service offering.
• Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
• Offer solutions based on clients’ needs and capabilities.
• Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
• Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
• Well versed of insurance products and services.

Job Requirements:

• Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
• Energetic, outgoing personality and sales oriented.
• Independent and a fast leaner with initiative
• Able to converse fluently in English.
• Team player with excellent interpersonal and communication skills

Working Hours & Benefits:

• Location: Tai Seng (Beside MRT)
• Monday - Friday ( 10am - 7pm, 1 hour lunch)
• Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Client Acquisition:

• Identify and target potential clients through research, networking, and outreach.
• Develop and execute effective sales strategies to meet and exceed targets.

Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

Market Research & Strategy:

• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with the marketing team to design tailored solutions and campaigns.

Proposal & Negotiation:

• Prepare persuasive business proposals, presentations, and contracts.
• Negotiate terms and close deals that align with company objectives.

Cross-functional Collaboration:

• Work closely with operations, marketing, and account management teams to ensure seamless service delivery and client satisfaction.

Reporting & Analysis:

• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular updates and reports on sales performance to management.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to identify trends and opportunities.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

As a Logistics Operations Executive, you will play a pivotal role in ensuring the seamless and efficient movement of goods within our supply chain. You will oversee daily logistics operations, manage inventory, coordinate with internal teams and external partners, and ensure compliance with company policies and industry regulations.

Key Responsibilities:

1. Logistics Coordination:Plan and coordinate delivery schedules to optimize routes and reduce downtime.
   Monitor the fleet and drivers to ensure timely and accurate deliveries.
   Troubleshoot delivery challenges and resolve issues promptly.
   
2. Inventory Management:Oversee stock levels in warehouses and cold storage facilities.
   Ensure proper documentation of goods received and dispatched.
   Perform periodic stock checks to reconcile inventory records.
   
3. Team Supervision:Liaise with drivers, attendants, and warehouse staff to ensure smooth operations.
   Provide guidance to the logistics team and monitor their performance.
   Foster a safe and positive working environment.
   
4. Compliance & Safety:Enforce workplace safety standards, including the proper use of PPE and safe handling of goods.
   Ensure adherence to regulatory requirements (e.g., vehicle maintenance, workplace safety).
   
5. Administrative Duties:Maintain accurate records of logistics activities, including delivery notes and vehicle logs.
   Generate reports on key performance metrics (e.g., on-time delivery rates, inventory accuracy).
   Manage customer inquiries and provide updates on delivery statuses.
   

Job Requirements

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 3 years of experience in logistics, warehousing, or a similar role.
• Knowledge of cold chain logistics (preferred but not mandatory).

Skills:

• Strong organizational and time-management abilities.
• Proficient in logistics software (e.g., WMS, TMS) and Microsoft Office.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to make decisions under pressure.

Other Requirements:

• Familiarity with Singapore’s road network and delivery regulations.
• Physically fit to manage occasional on-site checks or support.
• Availability to work flexible hours, including weekends or public holidays, if required.

DUTIES AND RESPONSIBILITIES

1. Business planning

• Identify market segment, strategise best way to penetrate the market for new business opportunities
• Conduct research and consolidate market/competitive information on business, analyse and propose solutions to ensure that company remains competitive
• Review rates of training programmes to ensure that they are competitive in the market
• Review and improve internal processes within department to ensure appropriate support from each team member towards the achievement of established objectives

2. Key account/Client management

• Overall accountability on account and client management
• Look at new opportunities for developing new business with existing customers
• Continuously solicit feedback from potential and existing customers and report changing market needs so as to propose formulation of new products
• Work closely with other business units such as Training to ensure that training programmes are executed smoothly

REQUIREMENT

• Tertiary qualification in Business Management / Sales & Marketing
• Minimum 2 years’ experience in Business Development in relevant industry
• Class ‘3’ Driving License

• Assist the Operator / Marine Superintendent with the upkeep and updates to the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initiation through to completion and approval, maintaining communication with vessels, oil majors, vessel agents, and relevant internal departments.
• Attend meetings within the Marine Department, record meeting minutes, and distribute them as necessary.
• Help update, review, and maintain the OCIMF Vessel Particulars Questionnaires (VPQ) and ensure accuracy in internal records, customer data, and other marine databases (SIRE, Q88, SIS3, CDI).
• Oversee the flow of information from the fleet to the department, ensuring timely updates and necessary data are received.
• Manage the distribution of incoming correspondence from vessels within the office.
• Track and record acknowledgements from the fleet.
• Contribute to the preparation of marine department statistics as required.
• Assist in compiling documentation needed for Management Reviews.
• Maintain and update Fleet Notices and Circulars in DANAOS on a monthly basis.
• Perform general administrative duties as necessary.
• File weekly and monthly marine-related reports and documents received from vessels and other parties, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and provide guidance to the vessel master according to the governing Charter Party (CP).
• Coordinate with purchasers, vessel superintendents, and logistical service providers for the planning of loading, unloading, and transshipment of stores and spares.
• Review and assess the actual fuel consumption of vessels versus budgeted amounts to ensure cost efficiency.
• Monitor vessel movements and performance, reporting relevant information to concerned parties.
• Handle disputes with counterparties (e.g., cargo damage, shortages, lay-time, underperformance) and work towards resolution based on charter party terms.
• Perform clerical tasks such as organizing shipping documents and entering voyage data into business applications.
• Assist in the compilation of insurance claim documentation as needed.
• Coordinate with the Master and Charterers regarding unexpected stoppages or repairs, including following up on OFF/ON Hire reports and providing instructions to the master regarding vessel-side reports to external parties (under the guidance of Technical Superintendent).
• Monitor and support vessels on operational issues such as loading, discharging, tank cleaning, and grade changes (under the guidance of the Marine Superintendent).
• Assist with post-fixture activities, including cargo documentation (e.g., Bills of Lading, Letters of Indemnity, cargo quantity issues, additional insurance requirements such as AWRP/KnR) under the guidance of the Marine Superintendent.
• Oversee bunker ROB (Remaining On Board) and vessel fuel requirements, including notifying charterers when necessary, and managing intake quantities and onboard fuel segregation (under the guidance of the Technical Superintendent and Master).
• Make agency appointments on behalf of the vessel owners as required.
• Monitor vessel speed and fuel consumption to ensure compliance with charter party requirements.
• Gather and collect customer feedback as needed.

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Working Location: Penjuru/ Pioneer

5 days work week

Responsibilities:

• Perform the role of HR Business Partner
• Payroll administration
• Assist in human resource functions and administrative matters
• Maintain proper documentation of employee records and update HRMS accurately and promptly
• Work pass application/renewal/cancellation for foreign employees
• Prepare HR related reports
• Be Involved in staff welfare activities when required
• Undertake other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Human Resource Management / Business Administration
• Minimum 6 years of relevant working experience in HR Administration, preferably in Construction industry
• Knowledge in using Info-Tech system or willing to learn a new HRMS
• Good knowledge in Employment Act and foreign work pass procedures
• Good communication and interpersonal skills
• Mature, sensitive and discreet in dealing with confidential matters
• Proficient in MS Office
• Resourceful, well organized, meticulous and proactive
• Able to work independently with minimum supervision
• Committed to complete tasks and to provide updates in a timely manner
• Able to start work immediately preferred