Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to work under pressure and manage multiple priorities effectively.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Join our team as a Business Development Manager, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, etc.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues

• Provide consultation to upstream and downstream wireless presales and post sales and technical strategy planning.

• Conduct technical workshop with customers, work closely with services team for project delivery.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

•

Requirements

• Candidate must possess at least a Bachelor’s Degree with major in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• Minimum 3-5 years of working experience in wireless telecom industry (LTE/NR/EPC).

• Good knowledge in LTE/LNR system (eNodeB/gNodeB, BSC/RNC,EPC etc)

• Vendor or Operator experience is essential.

• 5G marketing background or FWA related experience is required

• Have a good understanding on the operator's network technology and network basic knowledge; experience in 5G project operation is preferred

• Possesses good solution communication and presentation skills; more skilled work experience in solution sales is preferred

• Team player, self-motivated, result-oriented and highly independent, good presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, VoLTE etc.
• Good understanding of customers’ needs in order to design the desired solution.
• 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Good English communication and writing skills. Ability to communicate bilingually in Mandarin and English where Mandarin is essential to communicate with colleagues in the head office in China.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Overview:

Our company is transitioning from transactional product sales to offering a comprehensive rewards and incentive solution tailored for enterprise clients, and we are seeking a dynamic Marketing Manager to lead this transformation. This role will focus on refining our brand positioning and creating impactful marketing messages and materials that effectively communicate the value of our solutions, aligning with our enterprise sales strategy across the region. Ideal for a ‘thinker’ and ‘doer,’ this newly created position requires someone who thrives in a fast-paced, young, and agile organization. You will be responsible for driving and executing the strategy, with support and resources to build and grow the team as needed, while leveraging your experience in reshaping brand messaging to position the company as a leader in the space. Initially, there are no team management duties, but you will be instrumental in establishing the function.

Key Responsibilities:

• Develop and implement a marketing strategy that shifts brand perception from transactional products to enterprise-focused solutions.
• Craft and deliver messaging that conveys our value as a rewards and incentive solution cloud for enterprise clients.
• Design and optimise marketing materials, including presentations, promotion decks, and case studies, that resonate with enterprise audiences.
• Collaborate with cross-functional teams to ensure cohesive communication across the sales and product departments.
• Conduct competitive analysis to identify and leverage key differentiators within the market.
• Drive regional marketing campaigns to increase brand awareness and enterprise client acquisition.

Job Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 5 years of experience as a Marketing Manager, with a strong background in enterprise branding, technology marketing, and solution selling.
• Proven experience in positioning technology solutions to B2B enterprise clients, ideally in a cloud-based environment.
• Strong regional marketing experience and an understanding of market nuances.
• Proficiency in creating high-quality presentations, promotional materials, and brand positioning strategies.
• Familiarity with the latest technology tools, digital marketing trends, and analytics.
• Excellent communication and storytelling skills with the ability to influence stakeholders at all levels.

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Key Responsibilities

As the Regional Sales Manager, you will work with the VP to identify target markets to develop the business and cover the sales & marketing activities.

.Specifically work in market alongside distributors to train and support them to ensure they are representing the brands and business effectively to drive agreed growth levels.

.Develop tools, training and reporting documents to ensure the distributors are well equipped to achieve the agreed objectives.

· Identify regional, local groups and high-end independents in designated territory that fits the brand’s profile, as well as develop and manage corporate gifting opportunities in respective territory.

· Business development and build awareness of the business and brands to achieve annual revenue and profit targets.

· Manage the current clients through regular hotel visits and communication, and identify key contacts at a hotel or regional level to build effective working relationships.

· Develop and implement aggressive sales plans for a particular region. Monitors progress towards meeting the plan’s requirements.

· Meets regional sales financial objectives by forecasting requirements; preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

· Work with Operations i.e. Supply Chain Management & Customer Service to ensure the achievement of highest level of service for our clients with high availability across the product range for core lines.

· Provide market, competitor and brand insight for the marketing and management team based in London that supports the development of the commercial programme across the region.

· Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.

General

· Submit weekly business commentary and activities report

· Prepare monthly performance review on the last day of each month.

· Ensure all contracts and customer price lists are up to date.

· Enforce yearly price increases.

· Update and maintain salesforce.com

· Ensure all clients data is updated on the contact data base each month

· Ensure all new account information is added to the contact database each month

· Ensure all leads and enquires are responded within 24 hours and the results are regularly updated

· Attend weekly and monthly Meeting.

· Ensure all customers files are being kept up to date on the shared drive.

· Forecasting new business on a yearly, quarterly and monthly basis.

· Review demand forecast on a monthly, quarterly and yearly basis.

· Monitor regularly clients’ results to check shortfalls and take necessary action to improve.

· Identify potential business opportunities with new accounts

· Submit budget on a yearly basis and review on a quarterly basis.

· Maintain an agreed call plan with all accounts to

Ø Take orders

Ø Review range (add to range/change range)

Ø Review contract

Ø Negotiate prices

Ø Offer Christmas Gifts

· Effectively manage travel schedule, considering budgets and business requirements

· Become an expert in the industry in regards to assigned territory, and effectively build Molton Brown’s presence and brand awareness

· Establish networks with local hospitality organizations

Internal Contacts

· Hotel Division Team

· Hotel Sales Coordinator

· Customer Service

· Supply Chain Management

· Finance

· Marketing

External Contacts

· Prospective Clients

· Existing Clients, Distributors and Partners

· Industry Organisation

Skills and Experience

· Previous sales experience in either Hotel industry, Distributor or relevant experience in the Asia Pacific region

· Understanding of the luxury travel/lifestyle market, specifically the hotels & resorts

· Ability to successfully prospect and close new business

· Thorough understanding of the meaning of luxury

· Experience with a luxury brand selling B2B

· Self-starter with the ability to work independently to achieve assigned goals and objectives

· Successful track record of achieving sales goals and budgets

· Effectively manage travel budget

· Effective communication both verbally and in written form

· Experience of working with distributors would be beneficial

This job description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is intended to provide a description of the principle elements essential for the performance of the position and may be altered to accommodate changes in market trends or management needs.

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

About Us

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

As an Assistant Reservations Manager, you assist with managing the guest reservations function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability. Serve as Reservations Manager in his/her absence.

FINANCIAL RETURNS

• Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.
• Work with Reservations Manager to engage with OTA’s and other external partners if and when required
• Monitor group reservation activity daily and communicate status with sales department.
• Follow up on tentative sales bookings with respective sales staff to update status.
• Promote enrolment and administer loyalty programmes for hotel guests, including IHG Rewards, InterContinental Ambassador, Kimpton Inner Circle

GUEST EXPERIENCE

• Ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner, in accordance with brand standards
• Deal efficiently and courteously with all guests’ requests by monitoring and following up with the according team members and correct channels
• Communicate fluctuations in room occupancy to operations so that appropriate staffing adjustments and efficiencies are maintained.

PEOPLE

• Manage the daily activities of the reservations staff. Schedule and assign work.
• Trains, manages and motivates the erservations team in order to provide high standard of service for customers and meet departmental and hotel targets
• Assist the Reservations Manager to supervise and manage the performance of the department and facilitate the performance management cycle throughout the year
• Ensure all staff is properly trained on systems and service standards and have the tools and equipment needed to effectively carry out their job functions
• Define reservation SOP’s

RESPONSIBLE BUSINESS

• Complete records and reports in regard to room availability and guest room commitments; forecast weekly occupancy and rate.
• Maintain historical records of reservations arrivals, cancellations and denials to assist in formulating future reservations forecase.
• Perform other duties as assigned including assisting Reservation Agents in their job functions during peak periods.

What we need from you

• Two years reservations/front office experience including supervisory experience
• Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred.
• Able to commit to working weekends and evenings (no night shift required).
• Proficiency in using Opera
• Experience working in an international hotel chain will be an advantage.
• Must speak fluent English.

What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a well-established international bank with a strong presence in Asia, is recruiting Offshore Relationship Managers to expand their global markets business.

about the job

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

Job Description:

• Coordinate with other stakeholders from the local developer ecosystem
• Have relevant understanding of the local tech ecosystem and exceptional project management skills.
• Have an in-depth understanding of developer challenges and needs from technology perspective
• Understands the ecosystem interactions between the local universities, tech and startup communities.
• Provide creative ways to increase impact for developers by working closely with technology hubs, Client's Developer Experts, Client Developer Groups, Client Developer Student Clubs and other related developer initiatives.
• Providing Client Developer team with a physical presence on-the-ground in respective countries, which might include occasional travel
• Navigate the local tech & developer ecosystems and support it as needed - expand beyond existing Client communities & infrastructure
• Execute strategies & deliver key insights to better tailor programs for the region.
• Maintain and support Client Developer Ecosystem programs - by working with program stakeholders and community leads to increase awareness and readiness of Client Technologies in the region.
• Identify and partner with top tech meetups and communities, understand their needs and support them in the form of speakers, credits and resources for mutual benefit.
• Collect feedback and insights & refine Client's Technology awareness

Minimum Qualifications

3+ yrs of direct experience running Ecosystem-programs with Tech, startup or student communities

Strong and deep existing connections within the local Developer Ecosystem, who can hit the ground running.

Expertise running high-impact programs, in a cross-functional environment, managing multiple stakeholders

Fluent in English (written & spoken)

Ability to travel if needed

ABOUT THE POSITION:

The Wine Sales Business Development Manager is responsible for driving revenue growth through the acquisition of new clients in our newly launched Friends & Family program but also maintaining strong relationships with existing accounts and leverage on Le Club FICOFI Advisors (LCFAs) Members portfolio to create synergies between the two Business Units. This role will focus on expanding the company’s presence in APAC as a priority but could be extended globally depending on future opportunities while contributing to the overall commercial strategy. Reporting directly to the Commercial Director, the position requires a highly motivated individual with a deep passion for wine, strong negotiation skills, and the ability to achieve and exceed sales targets.


KEY RESPONSIBLITIES:

1. Business Development & Sales:

- Identify, target, and secure new growth opportunities in collaboration with Le Club FICOFI Advisors Members’ portfolios (by referral), as a main priority, or through different organizations or circles of wine lovers (Banking, Doctors, Private equities etc.)

- Build and maintain relationships with key decision-makers

- Execute sales strategies to achieve revenue targets and expand market share in Asia

2. Account Management:

- Manage and grow existing client accounts by understanding their needs and providing tailored wine solutions.

- Work closely with key accounts to develop long-term partnerships.

- Ensure timely follow-up and excellent customer service to sustain client satisfaction.

3. Market Research & Strategy:

- Monitor industry trends, competitor activities, and market demands to identify new opportunities for growth.

- Collaborate with the Commercial Director to develop and implement effective sales and marketing strategies.

- Provide regular feedback on market trends and consumer preferences to adjust product offerings accordingly.

4. Team Collaboration:

- Work closely with the marketing team to develop promotional activities and campaigns to drive sales.

- Liaise with the supply chain and logistics teams to ensure timely and accurate product delivery.

5. Reporting & Performance:

- Prepare regular sales reports and forecasts for the Commercial Director, providing insight into performance against targets.

- Track and manage KPIs related to sales growth, client acquisition, and revenue generation.

KEY SKILLS & QUALIFICATIONS:

· Bachelor’s degree in business school (NUS, NTU, SMU etc.) or MBA

· Minimum of 5 years of experience in wine sales or business development in with a proven track record of achieving sales targets.

· Strong knowledge of the wine industry, including key trends, products, and competitors.

· Excellent negotiation, communication, and presentation skills.

· Ability to build and maintain long-term client relationships.

· Self-motivated, result-oriented, and capable of working independently with minimal supervision.

· Experience working in Singapore or the Asia-Pacific market is preferred.

Additional Requirements:

· WSET Level 3 or equivalent certification is a plus.

· Willingness to travel locally and regionally as required.

· Passion for wine and a strong understanding of different wine regions, varietals, and tasting profiles.

· Fluency in English (Cantonese or Mandarin is a plus)

· For Non-Singaporeans, Permanent Residency is required

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Job Description: Social Media Marketing Executive

Position Overview:
We are seeking a dynamic and analytical Social Media Marketing Executive to join our team. The ideal candidate will combine a passion for data with creative skills in video editing and design to enhance our brand's presence across various platforms. This role involves monitoring and optimizing social media campaigns, creating engaging content, and providing actionable insights to drive business growth.

Key Responsibilities:

1. Social Media Strategy & Execution:Develop and implement social media strategies aligned with company goals and target audience. Manage and schedule posts across platforms (e.g., Facebook, Instagram, LinkedIn, TikTok, YouTube, etc). Stay updated on the latest social media trends, tools, and platform features.
   
2. Content Creation & Design: Collaborate with the creative team to produce high-quality content, including videos, graphics, and visuals. Utilize video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut or equivalent) to create compelling content. Design visually appealing graphics using tools like Canva, Adobe Photoshop, or Illustrator.
   
3. Analytics & Reporting:Monitor and analyze social media performance using analytics tools (e.g., Google Analytics, Meta Business Suite). Track KPIs such as engagement, reach, click-through rates, and conversions to evaluate campaign success. Provide detailed reports with insights and recommendations for optimizing campaigns.
   
4. Community Engagement:Manage social media interactions, respond to comments/messages, and foster community growth. Identify and engage with influencers, partners, and audience segments to build relationships and expand reach.
   
5. Ad Campaign Management:Assist in planning, creating, and optimizing paid social media campaigns. Monitor ad performance and ensure campaigns achieve maximum ROI within budget.
   
6. Market Research:Conduct competitor analysis to benchmark performance and identify opportunities. Research audience preferences and behaviors to refine targeting and content strategies.
   

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field.
• Experience: 1–3 years of experience in social media marketing, video editing, or design.
• Proficiency in social media platforms and tools
• Experience with video editing software is a plus! (e.g., Adobe Premiere Pro, Final Cut Pro).
• Graphic design skills is a plus! (e.g Canva, Adobe Photoshop, or Illustrator).
• Strong analytical skills and experience with data interpretation.

Skills & Competencies:

• Creativity and a strong eye for design.
• Proficiency in video editing and graphic design tools.
• Excellent organizational and time management skills.
• Strong communication skills, both written and verbal.
• Ability to analyze data and translate insights into strategies.
• Team-oriented mindset with a proactive attitude.

Why Join Us?

• Work in a fast-paced and innovative environment.
• Showcase your creativity and analytical skills.
• Grow your career with a supportive and collaborative team.
• Competitive salary and benefits package.

Responsibilities

- To develop and maintain strong, long-term relationships with key corporate and maritime clients.

- To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

- To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

- To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

- Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

- Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

- Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

- Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

- Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

The Opportunity:

We’re creating our first Finance Managerial position to bring strategic financial leadership and operational efficiency to our firm. This role reports to the Managing Director and offers the opportunity to shape the firm’s financial strategy, ensure sound financial operations, and enhance project profitability. Additionally, you will oversee certain business functions to ensure smooth business operations.

Key Responsibilities:

• Develop and implement financial strategies that align with the firm's growth objectives.
• Oversee daily financial operations, including accounts receivable, accounts payable, and project performance.
• Monitor and optimize cash flow, working capital, and credit facilities.
• Collaborate with project leads to create a financially literate and accountable culture.
• Manage cross-border financial transactions.
• Support broader administrative functions that ensure the business’s operational continuity.
• Translate financial insights into actionable recommendations for the Executive Committee and non-finance stakeholders.

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, or a related field; CPA or CFA preferred.
• Proven track record in Managerial Accounting and/or Finance leadership roles within professional services, the built environment, or project-based businesses.
• Experience dealing with international clients and cross-border payments; familiarity with Chinese government clients is a strong bonus.
• Excellent communication skills, with the ability to explain financial concepts to non-financial professionals.
• Demonstrated ability to handle corporate governance and administrative functions related to business compliance.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

As marketing manager, your main duties will be to manage global marketing efforts for the group.

- Be responsible for all marketing efforts and create the overall marketing strategy for Bitcastle with clear objectives and measurable results.
- Manage the creation of global marketing efforts and advertising campaigns across various social media and digital platforms.
- Manage a team of marketers and ensure all KPI and KGI are met
- Develop and execute promotions and content for email and website marketing
- Use analytical tools to measure and report on the overall performance of digital marketing campaigns and advertisements.
- Leverage insights from trend and information analysis to optimize advertising spend and performance based on goals.
- Other related tasks as assigned by the company as needed.

Requirements

- Minimum 2 year experience in all aspects of digital marketing, from organic marketing channels to advertising
- Experience in strategic marketing and full life cycle marketing
- Experience in cryptocurrency web advertising or digital marketing operations
- Able to multitask and deliver results in a fast-paced environment

Preferences

- Has knowledge and interest in the world of cryptocurrency and blockchain
- Pays attention to detail and has the ability to perform work to a high standard
- Has the ability to work in a team environment, collaborate with others, and deal smoothly with a variety of stakeholders even in remote settings
- JLPT N2 and above

*We regret to inform that only shortlisted candidates will be contacted.