Role Overview:

· The Veterinary Rehabilitation Manager is responsible for overseeing and managing the operations of Beecroft’s veterinary rehabilitation department.

· This role includes managing patient care, supervising staff, developing treatment protocols, ensuring high-quality rehabilitation services, and fostering relationships with clients, veterinarians, and other stakeholders e.g. other department veterinarians and veterinary nurses.

· The manager must possess both clinical expertise in veterinary rehabilitation and strong leadership/ operational management skills to ensure the success of the department.

Job Description:

> Rehabilitation Services Management

• Manage Beecroft Rehabilitation Department. Responsible for rostering and payroll of all rehabilitation department staff.
• Develop and implement individualized rehabilitation plans for patients, including physical therapy, hydrotherapy, laser therapy, and other modalities.
• Ensure treatments align with the latest evidence-based veterinary rehabilitation best practices and scientific research.
• Oversee the daily operations of the rehabilitation department, ensuring efficiency and compliance with clinical good practices and standards.
• Manage budgets, resources, and supplies for the department.

> Collaboration with other Departments

• Collaborate with veterinarians from other departments and specialists to develop and provide guidance on rehabilitation plans.

> Collaboration with other Departments

• Provide consultation to patients and perform assessment of rehabilitation needs.
  • Develop and implement customized rehabilitation plans in collaboration with veterinarians.
  • Utilize rehabilitation techniques such as physical therapy, hydrotherapy, laser therapy, massage therapy, acupuncture, and exercise programs.
  • Monitor patient progress and adjust treatment protocols as necessary to achieve desired outcomes.
  • Educate pet owners on home care exercises, therapies, and maintenance plans.

> Leadership & Staff Supervision

• Provide training, mentorship and guidance to other veterinary rehabilitation therapists and assistants on rehabilitation.
  • Participate in continuing education for the veterinary team on imaging advancements.

Requirements:

• Degree in Veterinary Medicine (DVM or equivalent), Veterinary Technology, Animal Science, or a related field.
• Certification in veterinary rehabilitation (e.g., Certified Canine Rehabilitation Practitioner [CCRP], Certified Canine Rehabilitation Therapist [CCRT], or equivalent.
• Experience or training in physical therapy, massage therapy, or related fields is a plus. Minimum of 3-5 years of experience in veterinary rehabilitation or a related field. Experience in a leadership or managerial role is highly desirable.

Employment Type: Full-Time

Job Responsibilities:

• Conduct overseas site evaluations and assess engineering designs for Solar (PV) and Battery Energy Storage System (BESS) projects across all project stages.
• Provide PV system proposal for Sales team
• Assist the QS team for BOM of the engineering design.
• Lead the development of Microgrid solar projects, working closely with subcontractors to ensure construction is up to expectations.
• Create the electrical design layout, electrical single-line diagram, panel schedule for project installation
• Follow through on the detailed engineering phase with chosen partners, ensuring adherence to Technical Specifications and relevant legal requirements as per contract requirements
• Offer technical insights for Operation & Maintenance (O&M) activities, such as developing O&M manuals and setting up solar monitoring systems.

Job Requirements:

• Comprehensive understanding, technical expertise, and practical involvement in the design and construction of off-grid solar electrical projects with BESS.
• A bachelor’s or master’s degree in electrical or energy engineering from an accredited university.
• Minimum of 6 years of relevant experience in electrical engineering field.
• Strong understanding of electrical engineering principles in AC, DC systems.
• Knowledge and involvement in HV transmission lines (AC or DC), HV substations design, construction, operation, and maintenance is advantageous.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving, critical thinking, and decision-making abilities.
• Capability to work independently, collaboratively within a team, and willingness to travel.
• Proficient in English, with effective verbal and written communication skills.
• Ability to converse in mandarin with supplier is a plus.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

What you will do:

As EPC BD Manager (SEA), you will be As we continue to innovate and grow, we are looking for a Business Development Manager. This role will be responsible for driving sales growth in the EPC industry in SEA particularly focused on the lifecycle replacement of HVAC, BMS, and Chillers Systems.

How you will do it:

• Developing comprehensive short- and long-term sales plans while preparing effective sales strategies and submissions.
• Engaging target organizations to identify and pursue profitable sales opportunities.
• Managing the preparation and submission of competitive sales proposals.
• Influencing tender requests to promote Johnson Controls specified Applied Products and Systems/Solutions.
• Achieving secured sales volume ($) and gross margin ($) against assigned business plans.
• Providing insights to management regarding the Applied industry while recommending strategies to maximize future business in line with the Applied growth strategy.
• Building strong customer relationships and delivering sales and technical support to Contractors, Consultants, and End-Users to enhance solution sales and customer satisfaction.
• Forecasting sales secured, delivery, collection, sales backlog, inventory management, and addressing any other sales-related issues consistently.

What we look for:

• Bachelor Degree or above, preferably in Mechanical engineering and HVAC engineering or Electrical / Electronic engineering
• At least 5 years of experience in sales, preferably within the HVAC industry.
• Demonstrated sales success with year-on-year growth.
• Strong ability to communicate effectively at all organizational levels.
• Experience collaborating with Consultants, Owners, main Contractors, and key Stakeholders in the Building and Commercial Industry.
• Exceptional leadership, communication (written & verbal), and interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description

• Conduct operational and staff training

• Work with boss to develop daily, holiday and themed menus.

• Monitor equipment for proper operation.

• Check staff work against daily and weekly schedules.

• Listen to customer complaints and suggestions and resolve complaints.

Responsibilities

• Implement suggestions and resolve more complex issues within the scope of the position.

• Participate and/or contribute to programs, committees or projects designed to improve service quality and staff productivity.

• Maintain and manage kitchen expenses, food costs, inventory and staffing within budget.

• Ability to work shifts.

• Assist in food preparation and delivery of all meals to customers.

• Supervise team to ensure kitchen and serving areas are clean and tidy.

• Ensure all food and health safety regulations are followed.

The QA/QC Manager for Offshore Substation (OSS) is responsible for the overall quality assurance and quality control of all activities related to the design, procurement, construction, installation, testing, and commissioning of the offshore substation. The role ensures that all processes, systems, and deliverables meet the required quality standards, industry regulations, and Employer Requirement. The QA/QC Manager will implement and oversee the project-specific quality management system (QMS), ensure compliance with quality standards, and lead efforts to identify and mitigate quality risks throughout the project lifecycle.

DUTIES AND RESPONSIBILITIES

Quality Assurance (QA):

• Develop, implement, and improve the project’s QMS in line with Employer Requirement, industry standards (ISO 9001, IEC, DNV, etc.), and Korea regulatory requirements where necessary.
• Develop detailed quality plan, procedures, and work instructions specific to offshore substations, ensuring alignment with project scope and requirements.
• Perform suppliers and subcontractors’ qualification and selection processes based on their ability to meet quality standards. Monitor and assess suppliers and contractors’ quality performance throughout the project execution.
• Conduct internal and external audits of the project’s QMS, ensuring compliance with Employer Requirement, established procedures, standards, and regulations. Manage corrective actions to address any audit findings.
• Ensure all project documentation (e.g., Inspection, Test and Audit Plan, Project Quality Plan, drawings, technical specifications, procedures, and reports) are properly prepared, controlled, stored, and accessible to authorized personnel.
• Organize and deliver training for the project team on quality procedures, requirements, and tools to ensure consistent understanding and adherence to quality standards.
• Identify and manage quality risks associated with the engineering, procurement, construction, and commissioning phases. Develop risk mitigation strategies and contingency plans in cooperation with Interface and Risk Manager

Quality Control (QC):

• Supervise all quality control activities related to offshore substation BOP and materials, including inspections, testing, factory acceptance tests (FAT), and site acceptance tests (SAT or HAT) for the main electrical equipment (MEQ), structures, and other BOP.
• Conduct regular site inspections to ensure that construction and installation activities comply with quality specifications. Monitor offshore installation activities, including Topside construction, equipment commissioning, and so on.
• Track, report, and manage non-conformities (NCs) for materials, processes, and equipment. Ensure that root causes are identified, corrective actions are implemented, and preventive actions are taken to avoid recurrence.
• Ensure that all testing, including electrical, mechanical, and structural tests, are carried out according to Employer Requirement, approved standards, procedures, and protocols.
• Make sure that the offshore substation meets DNV Project Certification based on DNV-ST-0145 (2021 Edition) primarily.
• Supervise the commissioning process to verify that the offshore substation meets all operational and safety requirements.
• Maintain detailed, accurate records of inspections, testing, and commissioning activities. Ensure all QC-related documents are in compliance with regulatory requirements and Employer’s expectations.
• Ensure the compilation and completion of quality records, inspection reports, and test certificates for final handover to Employer upon project completion.

Project Integration & Coordination:

• Work closely with the project engineering, procurement, construction, and commissioning teams to ensure quality management is integrated into all phases of the project lifecycle.
• Interface with external stakeholders such as regulatory authorities, certifying bodies, and Employer to ensure the quality system and results meet project standards and expectations.
• Communicate quality-related issues, risks, and actions to Project Manager, Interface and Risk Manager, and other stakeholders in a clear and timely manner.

Risk and Issue Management:

• Identify quality-related risks, including those related to offshore conditions, materials handling, and installation processes. Develop strategies to mitigate these risks and prevent issues from impacting project timelines, costs, or safety.
• Lead the resolution of quality-related issues on-site, ensuring effective communication and collaboration across teams. Ensure non-conformity reports (NCRs) are documented and appropriate corrective actions are implemented promptly.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

Education

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, or a related field. A Master’s degree or certifications in Quality Management (e.g., ISO 9001 Lead Auditor, Six Sigma) is a plus.

Experience

• Minimum 8-12 years of experience in quality assurance and quality control, with at least 5 years in the offshore energy sector or large infrastructure projects (offshore substations, offshore wind, or oil & gas).
• Proven experience in managing QA/QC processes for offshore substations, electrical installations, marine construction, or other similar offshore projects.
• Experience of offshore substation design and construction, electrical equipment (transformers, switchgear, substations), cabling, and the other related BOP.
• Experience with quality standards relevant to offshore energy projects, including IEC standards, DNV rule / Project Certification, ISO 9001, and others.
• Experience in developing and implementing QMS, conducting quality audits, and managing non-conformities in large-scale projects.

Qualifications

• Ability to integrate quality management into the overall project lifecycle.
• Familiarity with project management software tools (e.g., MS Project, Primavera) is desirable.
• High level of attention to detail and ability to identify issues or discrepancies in project deliverables.
• Strong leadership and interpersonal skills, with the ability to manage teams, collaborate across departments, and communicate effectively with senior management, Employer, and external stakeholders.
• Ability to quickly identify the root cause of quality issues and implement corrective actions in a timely manner.
• ISO 9001 Lead Auditor, Six Sigma Green/Black Belt, or other relevant quality certifications is highly valued.
• BOSIET, Offshore Medical, or other relevant offshore certifications is highly valued.

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Robotics & Discrete Automation Business Division in SEA/Oceania/Middle East/Africa (SOMA) region.

You will be mainly accountable for:

• Accountable for total Cobot sales in the SEA/Oceania/Middle East/Africa (SOMA).
• Open new channels and sell to distributors, Cobot experts, and small machine builders.
• Support and grow Cobot know-how within new channels.
• Manage and evaluate performance of distributors and new channels.
• Conduct Cobot demonstrations for customers.
• Assist sales teams with Cobot presentations and proposals.
• Promote partnerships with ecosystem partners.
• Propose and support marketing campaigns.
• Manage Cobot leads and follow up.
• Monitor and record Cobot pipeline.
• Manage channel conflicts.
• Represent Cobot sales at events and in media.
• Ensure price consistency across channels.
• Gather market intelligence on competitors.

Requirements:

• Driven and Proactive individual comfortable with opening doors to new customers.
• Bachelor’s Degree (Engineering preferred).
• 5 years of relevant industry sales or related experience in robotics and automation.
• Strong technical and application knowledge in robotics, with some hands-on experience being a plus.
• Experience in coaching, motivating, and developing sales personnel to achieve revenue and profitability targets.

Job Summary

· Responsible for overseeing financial operations, administrative functions, and human resource management to ensure the organization runs efficiently and complies with legal and regulatory requirements. This role combines strategic and operational tasks to support organizational growth and sustainability.

Job Description

· Develop, implement, and monitor financial policies, procedures, and controls.

· Preparation and manage forecast, strategic planning, internal reporting and financial reports.

· Oversee accounts payable, receivables, payroll and general ledger processes.

· Ensure timely and accurate financial reporting to stakeholders and regulatory bodies (including GST return)

· Conduct financial analysis to support decision-making and strategic planning.

· Treasury and cash-flow management.

· Liaise with external auditors, tax authorities, tax consultants, and financial institutions.

· Manage and organize for the fiscal year-end closing (including Taiwan branch)

· Manage organizational compliance with statutory and legal obligations.

· Maintain and update administrative policies and procedures to improve operational efficiency.

· Manage employee records and ensure compliance with labor laws and regulations.

· Develop and implement HR policies and procedures.

· Oversee employee relations, performance appraisal, and professional development programs.

· Address grievances, mediate conflicts, and foster a positive work environment.

· Plan and execute payroll and benefits administration.

· Provide insights and recommendations to management on financial and HR matters.

· Analyze risks and develop mitigation strategies for financial and administrative operations.

· Ensure compliance with financial, legal and labor regulations.

· Develop and monitor internal control systems to minimize risks.

· Maintain data security and confidentiality across financial and HR records.

· Collaborate with the Branch Manager and report directly to the Regional CFO.

· Perform any additional tasks or responsibilities assigned by management or superior.

Qualifications and Requirements

· Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· Over 3 years of professional experience in finance, administration, and HR management within a multinational company.

· Fundamental accounting knowledge and experience in consolidating accounts for foreign branches.

· Strong knowledge of financial management principles, HR laws and best practices.

· Proficiency in accounting software (M365 Business Central), HR systems, and MS Office Suite.

· Excellent organizational, analytical, and problem-solving skills.

· Effective communication and leadership abilities.

· Capable of working both collaboratively within a team and independently.

· Strategic thinking and decision-making.

· Strong interpersonal and negotiation skills.

· High attention to detail and accuracy.

· Ability to manage multiple tasks and prioritize effectively.

· Adaptability and resilience in a dynamic work environment.

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Manage development and management of applications development lifecycle
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Business, Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 2 - 3 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

This position reports to Assistant Director (Corporate Communications)

Main Responsibilities:

Corporate and Marketing Communications

• Support Assistant Director (Corporate Communications) in media relations work
• Assist in visits/courtesy calls by external parties
• Work with vendors to design and produce collaterals for branding/profiling
• Procurement of corporate gifts and managing corporate gift inventory
• Design and send EDMs (when needed)
• Updating content on ReCAAP ISC website

Social Media

• Support Assistant Director (Corporate Communications) in generating content to educate and engage followers on ReCAAP ISC social media channels (Twitter and LinkedIn).
• Photo taking and drafting social media posts to publicise the Centre’s events and meetings/engagements by ReCAAP ISC Executive Director
• Monitoring comments/responses to social media posts.
• Keeping track of and reporting on social media analytics to increase engagement and followers

Secretariat

• Support Secretariat work – e.g. drafting letters/official correspondences and reports, managing invitations for annual Governing Council (GC) Meeting of ReCAAP ISC, drafting meeting minutes, producing the Executive Director’s Report
• Copywriting and working with appointed vendors to produce ReCAAP 20thanniversary collaterals (e.g. logo, microsite, coffeetable book)

Requirements:

• Degree or diploma in communications
• Minimum 2-3 years of work experience; preferably in communications-related fields
• Excellent writing skills.
• Adept in social media/digital communications, including analytics and data measurement
• IT-savvy and proficient in use of design software (e.g. Canva)
• Proactive problem solver
• Self-motivated individual who is a team player
• Meticulous and results-oriented

About ReCAAP ISC

The Regional Cooperation Agreement on Combating Piracy and Armed Robbery against Ships in Asia Information Sharing Centre (ReCAAP ISC) is the first regional government-to-government agreement to promote and enhance cooperation against piracy and armed robbery against ships in Asia.

The Agreement entered into force on 4 September 2006 with 14 Asian countries as Contracting Parties, and the Information Sharing Centre was established on 29 November 2006. To date, 21 States have become Contracting Parties to ReCAAP.

To fulfil its vision as the Information Hub for combating piracy and armed robbery against ships in Asia, ReCAAP ISC enhances regional cooperation through information sharing, capacity building and cooperative arrangements.

At the 12th Governing Council Meeting in 2018, the Council announced that ReCAAP ISC has met the criteria to be a Centre of Excellence for information sharing in combating piracy and armed robbery against ships at sea.

ReCAAP ISC, an International Organisation, marked its 15th anniversary milestone in 2021.

EDP Renewables APAC is the main subsidiary of EDP Group, a global leader in the renewable energy sector and one of the world’s largest wind producers. With its headquarters in Singapore, EDP Renewables is the leading sustainable development hub for the Asia Pacific region with activities across nine different markets. Our activities are focused on the design, development, management, and operation of renewable energy sources, namely solar, wind, as well as new technologies such as storage.

EDP is a global energy group leading the Energy Transition, Innovation and Sustainability. Using the technology of the future, we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contributions to society. To achieve our goals, we aim to attract diverse people with high potential through the professional opportunities we create.

Join us to be part of a renewable energy leader that reinvests in society through sustainable projects and social as well as cultural causes. You will have the opportunity to actively participate in our global transformation, by changing tomorrow now

This role will be handling tax advisory and operational compliance and reporting for all EDPR APAC geographies (except Vietnam and China).

• Provide expert tax advice on corporate structures, mergers, acquisitions, joint ventures, and project financing specific to the renewable energy sector in APAC.
• Advise on tax-efficient strategies related to international tax planning, cross-border transactions, and transfer pricing policies.
• Collaborate with wider finance team and business units to define and implement transfer pricing strategies, tax compliance and tax reporting controls.
• Conduct in-depth reviews and analysis of tax incentives, credits, and subsidies available in the renewable energy sector across APAC countries.
• Oversee the implementation of transfer pricing policies and documentation in line with local regulations and global standards.
• Provide guidance on intercompany pricing arrangements and ensure compliance with applicable transfer pricing rules.
• Identify and assess tax risks, providing proactive solutions to mitigate potential tax exposures.
• Coordinate with internal and external stakeholders to resolve any tax audits, disputes, or inquiries from tax authorities.
• Ensure compliance with the company’s tax governance framework and internal control processes.
• Manage and oversee the preparation and timely filing of tax returns (corporate income tax, GST, withholding taxes, transfer pricing, etc.) across the APAC region, ensuring compliance with local regulations.
• Ensure accurate and timely compliance with all corporate tax obligations, including monthly, quarterly, and annual filings.
• Monitor tax legislation and regulatory changes within the APAC region to ensure compliance and minimize tax risks.

Requirements:

• Degree in Accounting, Finance, Economics or related fields (specialization in taxation is a plus)
• At least 6 years of relevant working experience, preferably with 2 to 3 years of Big 4 experience and high-growth, MNC or listed companies
• Good knowledge with APAC and SG tax
• Hands on, driven and collaborative, and high work ownership
• Ability to work under pressure and strict deadlines for multiple concurrent projects across APAC
• Self-starter, strong multi-tasking, and project management capabilities
• Good team management skills
• Able to translate technical tax issues into practical business solutions
• Excellent communicator who can influence, engage, and build strong relationships & trust at all levels
• Value alignment: stewardship, collaboration, innovation and with a spirit of excellence

When you join EDP Renewables APAC, you will have access to:

• Professional experience in a leading global company in the renewables industry with flexible work conditions
• Recognition through remuneration compatible with the role and other additional benefits
• Opportunities for personal and professional development, e.g. cross-cutting projects, mobilities and volunteering

About EDP Group:
As a socially responsible company, we incorporate our values and practices with the principles of Diversity and Inclusion. To achieve all our objectives, we intend to attract, develop and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organisation. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group.

What makes us proud as an employer:
• TOP Employer APAC, Singapore 2024 certification
• TOP Employer Europe 2024 certification
• Bloomberg Gender Equality Index 2021
• Top Workplaces US 2021
• Certification in Conciliation (Excellence) by the Más Familia Foundation

POSITION SUMMARY:

As part of the Regional Medical Affairs Team, the Regional Medical Affairs Manager will act as the regional therapeutic expert for our Consumer Health, Pain and CNS portfolios (subject to be updated as for business and medical needs). This role will also be responsible for clinical operations, real world evidence such as CRO management, clinical trial documents and clinical operation support to affiliates. In addition, this role will support on medical operation and compliance activities (RMA audits, digital initiatives, SOP knowledge).

KEY RESPONSIBILITIES:

Medical Affairs

• Provide medical and scientific support.
• Act as the regional therapeutic expert for assigned therapeutic areas. Provide Medical affairs support to local affiliates where there is no medical presence as required.
• Work in collaboration with the regional marketing teams and provide strategic medical input into core brand strategies and support medical marketing activities such as promotional material, product launches, omnichannel engagement, brand planning, etc.
• Perform medical assessment for the respective brands for business development opportunities as well as other assets as assigned
• The regional medical point of contact for the TAs for the regional and local medical and marketing teams for providing directions and support on medical action items, including but not limited to KOL engagements, insight seeking, advisory boards, Medical led meetings and initiatives, patient centricity, medical omnichannel communications, etc.
• Manage medical information inquiries for the assigned therapeutic area.
• Conduct regional scientific training on the disease and products.
• Lead life cycle management and data generation activities for the regional/corporate brands.
• Support the building of strong regional advocates and expert panels and speakers for the brands.
• Maintain knowledge of relevant regulations and guidelines and disseminate same to clinical project teams.
• Research and prepare training on therapeutic areas and indications of relevance and maintain an awareness of trends and changes of importance in the management of those indications.
• Initiates and maintains interactions with key opinion leaders and investigators in therapeutic areas of interest. Create and implement KOL mapping and engagement plan.
• Attend and act as an advisor to relevant clinical development projects or clinical meetings.
• Create or support the development of medical/scientific materials and slide decks as needed and ensure the content is reviewed and approved.
• Act as backup for pharmacovigilance case assessment as needed. Work together with the Pharmacovigilance team to perform adverse event causality assessment for local, regional and global products as well as partner products

Clinical Operations:

• Leads all stages of the clinical study development process including: feasibility assessments; protocol design; CRF design; ISF investigational site selection; generation of clinical study reports and the development of study-related documents, informed consent documents, study manuals and plans, trial master files (TMF), case report form design, etc. Identify data gaps and the need for phase 4 RWE studies for data generation.
• Provide clinical operation support to the local team as needed.
• Act as regional medical lead for CRO management, conduct due diligence for onboarding of the CRO and participate in CRO qualification and audit process.
• Work closely with CRO and keep track of project timeline, budget and milestones.
• Takes responsibility for and initiates the review of all clinical study documents and reports such as project management plans, data management plans, interim reports, etc.
• Work closely with the regional medical director/associate director to study objectives by working with team members to set project priorities and milestones and resolve project conflicts.
• Proactively identifies and resolves issues, and participates in process improvement initiatives as required.
• Reviews and approves invoices from study vendors, investigators, consultants, etc. and planning of the clinical study budgets.
• Oversee medical aspects of the risk management and risk mitigation strategies.
• Act as data manager to ensure the correctness of the clinical study data and verify the statistical analysis.
• Present clinical study data at regional and global conferences as a poster or oral presentation.
• Work with regional TA lead, regional marketing team, local medical team, and local marketing team on the dissemination of the clinical study data; participate/organize investigator meetings, steering committee meetings, and interdepartmental meetings.
• Ensures GCP, regulatory compliance, internal SOPs and working instructions are maintained throughout the clinical study lifecycle.

KEY REQUIREMENTS:

• At least 5 years of medical affairs and clinical research/development experience within a pharmaceutical or Biotechnology Company.
• A certified Doctor (MBBS, MD) or a post-graduate scientific degree in medicine, biology, PhD, etc. will be an advantage.
• Solid understanding of medical affairs in the pharmaceutical industry with the ability to connect medical affairs and commercial priorities to work with cross-functional stakeholders as well as experience in people management and project-based activity and successful delivery of initiatives are required.
• Excellent written and verbal communication skills and good presentation skills.
• Travel to markets within APAC would be required.
• Strong Commercial awareness - Ability to work with regional and local commercial stakeholders.
• Unquestionable integrity and positive attitude.
• Great at building relationships, particularly with KOLs.
• Willing and capable of managing multiple projects, tight timelines and responsibilities.

• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

Company Overview:

Qi Tian is a leading provider of custom full-home solutions, specializing in wood and iron structures for residential and commercial spaces. We pride ourselves on delivering high-quality, sustainable, and innovative products.

We are currently looking for a Production & Product Manager to join our dynamic team. This role is essential to streamline production processes, manage resources effectively, and ensure the delivery of exceptional products.

Key Responsibilities:

• Oversee the production line operations, ensuring optimal allocation of manpower, materials, and machinery.

• Develop and implement strategies to improve production efficiency and reduce waste.

• Manage inventory of raw materials, including wood and iron, and ensure timely procurement.

• Coordinate production schedules to meet customer demands and project deadlines.

• Supervise and train team members, fostering a culture of collaboration and excellence.

• Ensure adherence to quality standards and safety regulations.

• Maintain clear communication between production, logistics, and sales teams to ensure smooth operations.

• Provide technical expertise in board materials, including understanding specifications and applications.

Requirements:

• Proven experience in production management, preferably in wood or metal manufacturing.

• Strong knowledge of board materials (e.g., plywood, MDF, particleboard) and ironwork.

• Excellent organizational and problem-solving skills.

• Ability to optimize workflows and allocate resources effectively.

• Familiarity with production machinery and maintenance processes.

• Strong leadership and team management skills.

• Fluent in English; additional languages are a plus.

What We Offer:

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career growth.

• A collaborative and innovative work environment.

Salary: $4500+commision, 6 days a week, 7 days leave a year, 7 days mc a year

Location: Singapore

If you are passionate about leading a production team and have a keen understanding of custom wood and ironworks, we want to hear from you!

How to Apply:

Send your resume and cover letter to [your email address]. Please include “Production & Product Manager Application” in the subject line.

Join us in shaping the future of custom home solutions!

Job Description:The Strategic Procurement Manager will play a pivotal role in optimizing the procurement processes within the oil and gas project. Responsible for developing and implementing strategic procurement initiatives to ensure cost-effectiveness, efficiency, and compliance with regulatory standards. The incumbent will collaborate closely with internal stakeholders, including project managers, engineers, and finance professionals, to identify procurement needs and develop sourcing strategies that align with project goals. Additionally, the Strategic Procurement Manager will oversee supplier relationships, negotiate contracts, and monitor supplier performance to ensure on-time delivery of high-quality goods and services. Strong analytical skills, negotiation abilities, and a deep understanding of the oil and gas industry supply chain are essential for success in this role.

Key Responsibilities:

1. Develop and implement strategic procurement plans that support project objectives and budgetary constraints.
2. Collaborate with cross-functional teams to identify procurement needs and establish sourcing strategies for equipment, materials, and services.
3. Conduct market research to identify potential suppliers, assess their capabilities, and negotiate favorable terms and pricing agreements.
4. Manage supplier relationships and performance, including conducting supplier evaluations and implementing corrective actions as needed.
5. Ensure compliance with company policies, industry regulations, and ethical standards throughout the procurement process.
6. Lead contract negotiations and establish agreements that mitigate risks and ensure the timely delivery of goods and services.
7. Monitor market trends, supplier performance, and industry developments to identify opportunities for process improvements and cost savings.
8. Develop and maintain procurement-related documentation, including contracts, purchase orders, and supplier agreements.
9. Provide leadership and mentorship to procurement staff, fostering a culture of continuous improvement and professional development.
10. Collaborate with finance and accounting teams to track procurement expenses, analyze spending patterns, and identify cost-saving opportunities.

Requirements:

1. Bachelor's degree in business administration, supply chain management, or a related field; advanced degree preferred.
2. Minimum of 10 years of experience in procurement, with at least 3 years in a strategic procurement role within the oil and gas industry.
3. Deep understanding of the oil and gas industry supply chain, including knowledge of equipment, materials, and service providers.
4. Proven track record of developing and implementing strategic procurement initiatives that drive cost savings and operational efficiency.
5. Strong negotiation skills and the ability to build and maintain effective relationships with suppliers and internal stakeholders.
6. Excellent analytical abilities, with experience in conducting market research, analyzing supplier capabilities, and identifying cost-saving opportunities.
7. Proficiency in contract management, including drafting and negotiating agreements, and ensuring compliance with legal and regulatory requirements.
8. Experience with procurement software and tools, such as ERP systems, e-procurement platforms, and spend analysis tools.
9. Strong communication and leadership skills, with the ability to influence and collaborate effectively across functional teams.
10. Professional certifications in procurement or supply chain management (e.g., CSCP, CPSM) are a plus.

Senior Commercial Manager, Research & Safety Market Division Singapore

Thermo Fisher Scientific is seeking a highly skilled and motivated Senior Sales Manager to join us to lead our Singapore Sales team for Fisher Scientific channel business. As a global leader in scientific research and technology, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Responsibilities:

• Drive sales growth and meet revenue targets in the Singapore market for Fisher Scientific Channel business.
• Develop and implement strategic sales plans to expand customer base and increase market share
• Provide leadership and guidance to the sales team, fostering a collaborative and inclusive work environment
• Develop and nurture strong connections with important customers and individuals
• Conduct market research and competitive analysis to identify new business opportunities
• Manage the entire sales process, from prospecting to contract negotiation and closing deals
• Collaborate with cross-functional teams to ensure flawless execution of customer projects
• Collaborate with Self-Manufactured and 3rd party suppliers to provide one-stop-shop value proposition to our customers
• Build analytics to measure success of sales strategy, coach and measure Salesforce effectiveness KPI as developed for the team
• Build 5 year Strategic Plan (STRAP) along with the team and execute on it once all approvals in place
• Share of wallet measurement and expansion for all customers

Requirements:

• Master's degree in area of Life Sciences or a related field (MBA preferred)
• Proven track record of success in sales, with 10+ years of experience in a similar role
• Strong leadership skills and ability to drive a high-performance sales team
• Exceptional communication, presentation and interpersonal skills
• Demonstrates a proactive and driven approach to work, with a strong motivation to surpass objectives
• Ability to compete in a fast-paced and dynamic market
• Strict attention to detail and ability to determine and address customer needs
• Demonstrated ability to successfully implement sales strategies and initiatives

Join our team at Thermo Fisher Scientific. Apply today to start your story with us!

Job Description

1. Lead the Customer Service Department on daily operational matters.

2. Lead & assist front counter walk in enquires & registration.

3. Lead & assist online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least Degree & above.

2. At least 10 years of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (2 weekdays off).

5. Work Location will be located at one of the locations: 1) Hillview Terrace, 2)Tuas, 3) Macpherson or 4) Woodlands.

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

Looking for a senior technical manager who would be able to implement OFSA ACCM product implementations, effective customer interactions and collaboration among various teams -internal and external

Job description displayed in the job posting:

- Must have sound knowledge on Oracle’s Financial Services Analytical Application (OFSAA) and Oracle’s Financial Services Analytical Application Infrastructure (OFSAAI) technical solutions
- Working experience in AML and compliance domain.
- Musthave in-depth knowledge and technically hands-on in OFSAA FCCM solutions
- Good understanding of OFSAA data model
- Should be able to install, deploy and customize OFSAA products – mainly AML, ECM, KYC
- Should have through knowledge on infra management for OFSAA products
- Must be able to perform configuration and provide technical assistance to implement OFSAA FCCM products
- Must be able to work on ETL/data ingestion technologies for loading data into FCCM products
- Possess good knowledge on SQL-PL/SQL and ability to debug issues related to DB performances.
- Must be familiar with application servers, admin console and deployment of

OFSAA FCCM products
- Sound knowledge on OFSAA batch framework
- Strong command over shell scripts, working experience in LINUX
- Must be familiar with Java, JavaScript, JSON, JDBC, XML

Responsibilities displayed in the job posting

- Should have self-management, inter-personal and good communication skill
- Should be a good team player and should be able to work with client’s technical team
- Should be able to write and report technical artefacts clearly
- Must be flexible in work schedule and timing
- Posses multi-task capabilities, skills to adjust to multiple demands, and dynamic change

Qualifications displayed in the job posting:

• 8-10 years of experience relevant to this position including 4 years of consulting experience.
• Prior team leadership or management experience preferred.
• Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus.
• Ability to communicate effectively.
• Ability to build rapport with team members and clients.
• Strong influencing and negotiation skills.
• Ability to travel as needed.

Civil Construction Manager

Site Management - 6 days work

Primary roles

1. Plan, prioritize and manage assigned projects, involved in the areas of pre-planning, budgeting, resources allocation, contract negotiation, drawings submission, progress claim, and worker coordination, to ensure that the team’s resources are used effectively and project deadlines are met.
2. Supervise construction site personnel and subcontractors, client & consultant, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.
3. Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Project Planning & Scheduling
• Develop and maintain a detailed project schedule, coordinating with subcontractors and suppliers to ensure timelines are met.
• Plan and implement efficient workflows to avoid delays and improve productivity.
• Adjust schedules as needed, considering unforeseen circumstances or changes in project scopes

Risk Management

Identify potential risks and develop strategies to mitigate them. Conduct risk assessments, create risk management plans, and implement risk response strategies to minimize the impact of risks on project outcomes.

Team Management

Assemble and lead project teams, assigning tasks, and responsibilities to team members based on their skills and expertise. Provide clear direction and guidance to team members, facilitate effective communication, and promote collaboration among team members.

Schedule Management

Develop project schedules, defining tasks, dependencies, and timelines. Monitor progress, track milestones, and identify any deviations from the planned schedule. If necessary, adjust keep the project on track.

Quality Assurance

Ensure that project deliverables meet the required quality standards. Define quality criteria, establish quality control processes, and conduct regular inspections and reviews to monitor and improve the project's quality.

Reporting and Documentation

Responsible for generating regular progress reports and status updates for stakeholders. Document project activities, decisions, and outcomes to create a comprehensive project record.

Stakeholder Management

Identify project stakeholders and establish effective communication channels with them. Engage stakeholders throughout the project, manage their expectations, and address any concerns or issues that may arise.

Change Management

Handle changes that occur during the project lifecycle. Assess change requests, evaluate their impact on the project's scope, timeline, and budget, and implement appropriate change management procedures.

Continuous Improvement

Evaluate project performance and conduct lessons learned sessions to identify areas for improvement. Use feedback and insights gained from completed projects to enhance project management processes and practices within the organization.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.

Key Responsibilities:

1. Operational Management: Manage daily store operations
   Ensure the store meets financial and performance goals, including sales, profitability, and customer satisfaction.
   Monitor inventory levels and weekly stock taking at 3 warehouse at industrial area.
   
2. Customer Service:Promote and ensure excellent customer service by resolving customer complaints 24/7 everyday.
   Establish and maintain customer service standards to ensure a consistent and high-quality experience.
   
3. Sales and Marketing:Collaborate with marketing teams to implement promotional campaigns and drive sales.
   
4. Compliance and Risk Management:
   Conduct regular audits to ensure inventory accuracy and minimize loss.

Required Skills and Qualifications:

• Proven experience in retail management or operations, with at least 10 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze sales and operational data to make informed decisions.
• Excellent organizational and time-management skills.
• Knowledge of inventory management, budgeting, and financial reporting.
• Ability to adapt to changing market conditions and customer needs.

Education:

• A bachelor’s degree in business administration, retail management, tourism or a related field is preferred.

Work Environment:

• Daily travel between locations for stocktaking and audit. The role will require working weekends, holidays, and evenings.

This role requires hands-on management to ensure the retail operations run effectively and profitably.