• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Role & Responsibilities:

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

• Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
• Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
• Plan and execute new business ideas and strategies to increase E-commerce revenue
• Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
• Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
• Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
• Analyse sales and customer behaviour
• Conduct market research to identify trends and competitor activity
• Track and analyse sales, conversion rates, and customer acquisition
• Identify areas for improvement and recommend solutions
• Develop and maintain dashboards and reports

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 3 years of e-commerce experience in food and beverage or related industry.
• Candidates with prior new business development experience in the food and beverage industry will have an advantage.
• Strong knowledge of e-commerce platforms
• Proficient in Google Analytics, social media, and marketing tools.
• Excellent communication, organizational, and analytical skills.

Job description

This is a direct Sales and marketing, business development position for marine products focusing on few regional markets. Our company is primarily involved in Shipbuilding , marine, oil and gas , energy sector related industries.

The person is expected manage and develop new markets for the company and grow regional market share in the assigned overseas markets. Prospecting for clients and leads is a crucial aspect of the role.

Responsibilities

• Prospecting for clients and leads, by research, online and through industry news and events
• Develop new markets, accounts and manage existing customer base by evaluating sales potential and active follow-up with customers requirement
• Identify customers’ needs and offer technical solution/products
• Plan, forecast and materialize sales target set by the Business Unit / Division
• Preparing quotation, stock planning and ensure customers meet our credit guideline set by the management
• To perform any other duties and responsibilities as and when required/assigned by superior.

The ideal candidate should:

• self-motivated , driven
• comfortable with sales role, client facing,
• Have sales experience , preferably in technical sales and or marine/shipbuilding industry
• Able to work independently
• Good communication (written and oral) and interpersonal skills,
• Good organizational, multi-tasking, and time-management skills
• Able to travel frequently for the job

Industry

• Shipbuilding, oil and gas, wind, energy industry

Location: Central (Newton)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 6pm)

Remuneration Package:

• Basic Up to S$ 5,000
• Mobile Allowance
• Performance Bonus
• Flexi Dollars

Responsibilities:

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company’s range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements:

• Diploma or Degree in Business Management, Finance or related field
• No prior experience are welcome to apply as training will be provided
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus
• Possess an outgoing personality

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

To manage a GP clinic located at Changi. To manage the front counter with registration of patient, dispensing of medications, follow up of medical claims , follow up of medical reports and over all incharge of the clinic functioning along with another clinic assistant.

Help the doctor with respect to the medication stock check and other day to day running of the clinic matters.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Roles & Responsibilities

• Recruit, hire, and train sales team

• Set sales goals, compare performance to goals, and adjust goals as needed

• Assess current team processes and procedures, identify opportunities for improvement, and implement them

• Develop individual quotas and assign territories for team members

• Provide detailed and accurate sales forecasts

• Coach, mentor, and provide feedback to team members

• Foster a competitive yet collaborative team environment

• Assess individual performance through observation and measurement, and suggest corrective actions as needed

Roles & Responsibilities

• Recruit, hire, and train sales team

• Set sales goals, compare performance to goals, and adjust goals as needed

• Assess current team processes and procedures, identify opportunities for improvement, and implement them

• Develop individual quotas and assign territories for team members

• Provide detailed and accurate sales forecasts

• Coach, mentor, and provide feedback to team members

• Foster a competitive yet collaborative team environment

• Assess individual performance through observation and measurement, and suggest corrective actions as needed

• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.

Ensuring that store policies and procedures are followed

Responsibilities:

• Channel Strategy Development: Develop a comprehensive channel activation strategy that aligns with TruScale's objectives and business goals.
• Identify potential channel partners (e.g., resellers, distributors, technology partners) and assess their suitability for TruScale)
• BMS setup with ISO Geo channel for channel management of EaaS
• Drive Joint Business Plans Actions and Services Split discussions with Geo leads and channel partners
• Checklist through the complete partner acquisition / partner enablement
• Compliance and Contract Management: Collaborate with legal and compliance teams to draft and negotiate partner agreements
• Identify deployment gaps between Trinity Workstreams and channel sales, then work with appropriate teams to address
• Drive consolidation, harmonization and cross best practices within TruScale (IaaS & DaaS) channel program in line with One SSG Program Strategy
• Prepare exceptions requests for Governance and SteerCo approva
• Design and execute strategic channel programs to drive partner sales and profitability of Lenovo TruScale offerings.
• Collaborate closely with product marketing, sales, services, and TruScale teams to develop compelling messaging, training materials, and enablement programs for partners on the benefits and value proposition of TruScale.
• Cultivate strong relationships with channel partners, acting as a trusted advisor and providing ongoing support for successful program execution and partner growth in the TruScale space.
• Recruit and onboard new partners who possess the capabilities and expertise to effectively sell and support TruScale solutions.
• Develop and manage a robust TruScale channel pipeline, identifying and qualifying potential partners who align with Lenovo's TruScale vision.
• Set and achieve ambitious sales targets for TruScale through the channel, driving partner profitability and exceeding revenue goals.
• Conduct regular business reviews with partners, providing insights and guidance to optimize their TruScale sales strategies and maximize profitability.
• Track key performance indicators (KPIs) to measure the effectiveness of channel programs, partner engagement, and overall TruScale revenue growth through the channel.
• Stay up-to-date on the latest cloud computing trends and competitor activity within the IaaS market, identifying opportunities to enhance Lenovo's TruScale channel offerings.
• Collaborate with internal stakeholders across various departments to develop and implement go-to-market strategies for TruScale through the channel.

Experience & Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum 5-7 years of experience in channel sales management, preferably within the IT infrastructure or cloud computing space.
• Proven track record of exceeding sales targets and growing channel revenue for cloud-based solutions.
• In-depth understanding of the IaaS and DaaS market, cloud computing solutions, and their associated benefits.
• Strong understanding of channel partner business models and motivations, particularly regarding cloud adoption.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with partners and internal stakeholders.
• Proven experience in developing and managing successful channel programs for technology solutions.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Benefits of Working at Lenovo:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and results-oriented environment at the forefront of cloud technology.
• Be part of a global organization shaping the future of IT infrastructure solutions.
• Continuous learning and development opportunities.
• Play a pivotal role in driving the adoption of Lenovo's innovative TruScale offering.

Overview

Gusto Collective Singapore is seeking an experienced, highly-motivated, and passionate Account Manager (Events) who thrives in a fast-paced and collaborative environment. You will look forward to opportunities to work on and be part of exciting brand experiences and developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

In your day to day, you will be in-charge of

• Project Management: Day-to-day client servicing, leading teams and overseeing the end-to-end management of events, including conceptualisation, planning, budgeting, logistics, and execution;
• Client Relations: Cultivate strong relationships with clients, understanding their event objectives, and providing strategic recommendations that ensure content and results are on-brand. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction;
• Vendor and Supplier Management: Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards;
• On-Site Event Management: Lead teams in on-site management of events and oversee coordination with vendors, event setup, and logistical details. Address any unforeseen challenges and ensure a smooth execution of the event;
• Budget Tracking: Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis;
• Quality Assurance: Maintain the highest level of quality in event deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects;
• Risk Management: Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process;
• Industry Knowledge: Drive sales activities through research of event proposals, including keeping up to date with evolving content, design trends, and technologies, etc., and promoting innovation and continuous improvement;
• New Business: Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.

To succeed in this role, you will have

• Bachelor’s degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university;
• At least 5 years of relevant agency experience in events management;
• Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges;
• Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment;
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment;
• Understanding of clients’ requirements with ability to execute effectively and efficiently;
• In-depth understanding of the events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus;
• Self-motivated and resourceful, with high levels of initiative;
• Excellent written and communication skills;
• Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure;
• Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical;
• Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs.

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets;
• An exciting and dynamic client portfolio of international and reputable brands;
• Being involved in a wide range of brand experiences and events;
• A highly-supportive and collaborative work environment;
• A motivating, fun, and integrated work culture.

Training Analysis

• Conduct training needs analysis for Daikin affiliates, specifically in Applied Product/System & Control Solutions
• Work closely with affiliates and collaborators to understand their respective training needs and make constructive proposals to improve their capabilities

Training Management

• Training management, especially for Applied Product/System & Control Solution training

LMS

• Study , Plan and Develop of LMS
• Simplify LMS & create a hassle-free user experience
• Adopt feasible functions which catered to Daikin Training needs
• Any adhoc duties as assigned by HOD

Requirements:

• Bachelor’s Degree in Human Resources Management / any related disciplines
• Experience in planning and implementing employee skill analysis, training needs analysis
• Well versed in LMS/ HRM systems e.g. Planning and developing training modules in LMS. Planning, designing, and building talent management systems
• Have basic knowledge of Applied Product/ HVAC/Control will have an advantage

• Must completed Bachelor Degree in Civil engineering or equilant.
• Preparing site reports and completing other site documentation
• Conducting preliminary site inspections of potential construction sites to determine essential tasks
• Developing labor and material cost estimates for a project
• Advising construction team on operational enhancements to lower costs and enhance efficiency
• Ensuring the construction team follows health and safety standards
• Resolving technical difficulties that occur during a construction project
• Connecting and negotiating with clients, subcontractors and other professional staff

Job Description

• Conduct daily check to ensure proper working condition of equipment.
• Ensure inventory of stock supplies are sufficient.
• Recommend improvements to Manager or Management where appropriate.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests’ needs and complaints promptly and politely.
• Resolve all potential service failure issues.
• Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
• Supervise and participate in activities of the service personnel under his direct supervision.
• Supervise food and beverage service by directing and guiding subordinates.
• Ensure that all requisitions for the week are duly delivered and stored appropriately.
• Attend meetings and briefings especially in the absence of Manager.
• Participate in stock taking of store, linen and operating equipment as directed by superior.
• Coordinate regular monthly maintenance and recording.
• Execute any duty that may be assigned from time to time by the Management.

Requirements

• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Basic competency in IT.
• Possess good initiative and leadership skills.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for a fixed term Project Manager position has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

This fixed term role is for a minimum period of 2 years.

Applicants are required to read the job description for the role prior to applying and submit a curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: [email protected] by 05 December 2024. Kindly ensure that the position title is clearly specified in the job application form.

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

Only applications submitted using the school's job application form will be considered.

Position Requirements:

• Minimum 8 - 12 years of relevant experience in Project Management and coordination
• Experience in Program Risk Management and Change Management
• Able to understand construction and technical drawings, specifications and requirements
• Strong experience and knowledge in construction and workplace safety regulations
• Highly motivated and adaptable with a ‘can-do’ attitude
• Effective communication skills
• Highly proficient in Microsoft Office (Word, Excel, Power Point, Project)
• Knowledge in auto-cad
• Requires after office hours and weekends work
• Able to work independently with little supervision and guidance

Qualifications:

• Degree in Project Management / Mechanical / Electrical / Civil Engineering or equivalent with minimum 8 years of relevant experience or Diploma in Project Management / Mechanical / Electrical / Civil Engineering or equivalent with 12 years of relevant experience

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

• Must completed Bachelor Degree in Civil engineering or equilant.
• Preparing site reports and completing other site documentation
• Conducting preliminary site inspections of potential construction sites to determine essential tasks
• Developing labor and material cost estimates for a project
• Advising construction team on operational enhancements to lower costs and enhance efficiency
• Ensuring the construction team follows health and safety standards
• Resolving technical difficulties that occur during a construction project
• Connecting and negotiating with clients, subcontractors and other professional staff

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

Salary - ($5,500 - $7,500) + AWS

Location – Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Be responsible for technical account management and to provide reporting to customers as required.

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners as required.

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

● Define IT operational or governance standards, tools, and other related best practices.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

● Minimum Diploma in Information Technology or equivalent

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Your Tasks

· Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Be the first line contact point for all customer related interaction (eg escalation management).

· Contribute to the regional bidding or RFQ process when requested.

· Conduct of business reviews.

· Managing a virtual team.

What You Bring

· Preferably 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry.

· Familiarity with the International Express/ Air Transportation industry will be an added advantage.

· Strong teamwork / collaboration skills.

· Excellent communication, presentation, networking and interpersonal skills.

· Prior experience in account management of large enterprise customers.

· Good track record of working with other functional teams.

· Degree in Business or related discipline preferred.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
• Effective communication skills, including writing, speaking and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familarity with bookkeeping, inventory control practices and logistics
• Comfortable using inventory management software and other organizational computer applications
• Physical strength, stamina and the ability to walk or stand for long periods of time

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.