Responsibilities :

- Plan and manage all details of the project from award to completion

- Assist with monthly progress claim

- Attend meetings with clients, consultants and sub-contractors

- Identify potential construction related issues or contractual disputes and remedy through appropriate solutions.

- Resolve engineering issues with good ideas/solutions

Requirements :

- Licensed Plumber

- Minimum 2 years working experience in construction and plumbing related field

- Possess own vehicle and Class 3 driving license

About the Group

Founded in 2002, Global Schools Foundation is a Singapore-headquartered, community-oriented education institution whose mission is to cultivate and nurture young minds into global leaders of the future and is significantly contributing to achieve significant learning outcomes for every child. In the last two decades, the Foundation has grown to 62 campuses in 11 countries. Our seven international schools are spread across Southeast Asia, the Middle East, South Asia, and East Asia.

Global Schools Foundation (GSF) is an education pioneer with a network of premier international schools. The Foundation schools infuse the best educational approaches from around the globe into a unique pedagogy which imparts value-based learning that goes beyond academics. The 62 GSF schools are spread across 11 countries in ASEAN & South Asia, Middle East and India which provide world class education to over 45,000 students from 70+ nationalities. The schools offer various curricula, including IB, Cambridge and CBSE.

Job PURPOSE

The role holder is responsible for leading all HR Operations and supporting the Group HR Director in the implementation of HR strategies, policies and procedures in Malaysia, Cambodia, Japan, Philippines & Korea and providing HR advice to the Deputy Chief Operating Officer

Job Descriptions

Leadership

• Leads the HR Operations for Malaysia, Cambodia, Japan, Korea and Philippines for all campuses under the GSG Group.
• Leads and manages a team of 5-6 HR Professionals in all countries.
• Supervises, develops, and provides guidance to the HR teams in these countries.
• Ensures compliance to all statutory guidelines related to employees and employment in the countries.
• Manages all internal and external stakeholders for smooth functioning of HR Operations.
• Resolves all HR related queries and reports to the Group HR Director and Deputy Chief Operating Officer in all initiatives and issues in the countries.

Functional

• Advises the Deputy Chief Operating Officer and Group HR Director on HR matters in the countries.
• Implements initiatives, action plans, procedures, policies, and processes in the countries and ensures alignment with the Group’s mission and vision.
• Ensures compliance with statutory matters, such as application for employment passes, renewal of work permits, etc. in Malaysia, Cambodia, Japan, Korea and Philippines.
• Maintains in-depth knowledge of legal requirements in both countries relating to the day-to-day management of employees and recruitment of employees.
• Ensures all recruitment requirements are addressed on time with smooth onboarding of new staff in all locations.
• Collaborates with the Group HR Director and Deputy Chief Operating Officer for the organization-wide performance management process and oversees the performance management process in all three countries.
• Conducts the first round of normalization of the bell curve and performance ratings in discussion with the managers and shares the results with Group HR Director and GSG Management.
• Ensures regular engagement activities in the countries.
• Drives the corporate engagement surveys in the countries.
• Manages the rewards program for the countries.
• Monitors and ensures appraisals are completed in accordance with the timelines.
• Provides HR policy guidance and interpretation to all staff and internal stakeholders

Financial

• Manages HR operations to hit performance metrics for the HR team in the countries.
• Oversee & ensure timely processing of payroll for all employees in all three locations.

Interaction

• Works closely with the Recruitment Managers, sharing forecasting needs and role requirements and resolve recruitment related issues for the HR Team.
• Works closely with the Training Manager, encouraging the uptake of training, increasing the training and development hours in the regions, and identifying training needs in the countries.
• Addresses complex employee queries relating to HR; Guide the team on how to address complex employee related queries in a sensitive manner.
• Maintain networks and relationships with internal and external partners at the working level to keep abreast of the current industry climate and macroeconomic trends

People Focus

• Collaborates proactively with Recruitment and training teams to continuously increase competency within the team to meet future organisations needs through the development and recruitment of talent.
• Ensure the recruitment, selection, orientation, and training of employees in the campuses.

Job Requirements

Minimum Qualifications

Bachelor’s degree in business or equivalent; Preferable Postgraduate/MBA in Human Resource Management

Experience

15+ years of experience in HR, preferably in HR Business Partner role.

Experience in Education/ Hospitality industry; Experience in working in a Matrix environment

Strong Team Management Skills; Should have handled a team of min 5-6 members in the previous roles.

Strong Knowledge of Visa applications, Labour laws and employment related statutory guidelines in Malaysia, Cambodia, Japan, Korea and Philippines.

Strong Knowledge in all HR Operations - Recruitment, Onboarding, Employee Engagement, Performance Management, Payroll etc.

Strong communication skills and ability to collaborate with others

Working Days

5.5 days

On-site

About the job

The Deputy General Manager's main function is to support the management of Big Lab/NEON Creative studio’s operations, projects, and resources. The Deputy General Manager (DyGM) also participates in establishing the direction of the Content Creation and Guest Experience Design with the Executive Creative Directors and Creative Brain Trust.

DyGM’s responsibilities include supporting the formulation of the overall organizational strategy, team management and establishing guidelines/implementing SOPs to ensure the effectiveness and efficiency of the department. This role is crucial in helping to establish a strong foundation for the creative team to grow, create and collaborate.

DyGM’s duties and responsibilities

Global Planning

• Assist in the management of an effective and efficient creative management system of NEON Creative/Big Lab projects by implementing, refining, and improving the current SOPs and workflows.
• Constantly reviewing and improving work processes between all functions (creative, production, marketing, etc.) and regions (China, SG, US, etc.) to ensure seamless communication, collaboration, and cross-functional efficiency between teams.
• Oversee all project timelines and task assignment of the creative team for all projects with the support of the Global Planning team.
• Oversee the department budget and ensuring all expenses are optimized.
• Assess, plan, and implement improvements to the presentation, capturing and archival of all IPs, for example 3D Visualization, Fly-through, etc.
• Work closely with internal stakeholders on various corporate functions:
• Finance team to ensure a smooth and seamless follow-up on finance processing.
• HR team on all resource matters - hiring, training, appraisals, etc.
• Legal team on NDAs, hiring contracts and any other legal matters.
• IT team to Identify and evaluate systems/softwares that can support and improve performance and efficiency for APAC & US

Stakeholder Engagement/ Creative Collaborators

• Manage a database of current and potential collaborators.
• Oversee the management and consolidation of NDAs/contracts for creative collaborators.
• Manage and follow-thru all internal (within NEON) and external collaborations/partnership.

Others

• Support the Creative Brain Trust in ad-hoc projects and initiatives

Required Education and Experience:

• Bachelor’s degree in creative management, experiential design, theatre, exhibition design, set design, visual arts, performing arts, film, video gaming, exhibit, graphic design, environmental design, museum installation, product design or related field, highly desirable.
• 10 years+ of experience in managing or designing installations, exhibits, interventions, immersive theatre or immersive installations, or similar.
• Extensive experience in managing and collaborating with multiple stakeholders (internal and external)
• Possess a good understanding of the immersive entertainment space
• Ability to write creative briefs/ treatments/ content for new and existing projects.
• Understanding of creative ideation, design fabrication, prototyping, and production (good to have)

Primary Objectives of Position

Lead a team in managing the lifecycle of new/ existing business applications as well as timely turnaround of requests and incidents.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Develop business applications operational model and build the team’s competencies to support the needs of the Organization.
• Collaborate with stakeholders to understand strategic and operational needs, capture requirements, identify gaps, and translate these into solutions.
• Lead and prioritize business applications projects/ change requests/ ad-hoc assignments and manage resources to achieve project scope, budget, and time.
• Develop business case justifications and cost & benefit analyses for business application spending/ initiatives.
• Ensure business application practices adhere to Organization policies and regulatory requirements.
• Plan, design, research, evaluate, and acquire new or upgraded business applications.
• Drive and monitor KPI, and prepares operational reports summarizing information and trends to identify improvements.
• Direct, motivate, develop, and oversee the performance of the business applications team and lead by example in professionalism and accountability.
• Provide/ arrange coverage in case of staff absence/ departure.
• Manage 3rd party vendors and consultants to achieve holistic outcomes/ goals.
• Develop policies, SOP, training materials, and technical documentation and ensure these are up-to-date.

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Specifications

Minimum Education / Qualifications

• Degree in Information Systems or equivalent.

Minimum Years of Relevant Experience

• 3-4 years’ experience in managing business applications functions, enterprise solutions, project implementation, and leading a team.

Knowledge/Skills

• Experiences in NetSuite ERP, CRM, HRMS, BI and other enterprise solutions.
• Experiences in managing SaaS, web, and mobile applications.
• Experiences in website administration and Microsoft Power Platform.
• Experiences in project, incident, change, and risk management.
• Strong knowledge of business applications and IT processes and their interdependencies.
• Experiences in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).
• Good understanding of IT governance, risk and compliance, security, and license management.
• Strong planning, analytical, and problem-solving skills.
• Able to work and deliver under tight timeline.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input, and feedback.
• Customer-centric.
• Team player with excellent interpersonal skills and multi-tasker
• Excellent communication and writing skills.

Role Description:

The Sales and Operations Manager plays a pivotal role in overseeing the sales activities and operational efficiency of the company. This multifaceted position involves managing both the sales team and operational aspects of the business to ensure optimal performance and customer satisfaction. The Sales and Operations Manager reports directly to senior management and collaborates closely with various departments to drive revenue growth and streamline operations.

Specific Responsibilities:
1. Trainee will be introduced to the company's mission, values, and goals. Familiarize with the products, services, and customer demographics. Trainee to understand the sales process. Do role-playing exercises to practice sales conversations and objections handling. Introduction to upselling and cross-selling techniques.

2. Trainee will have training on scheduling appointments, managing inventory, and handling transactions. Introduction to software systems used for operations.

3. Trainee will be able to learn the importance of customer satisfaction and loyalty. Handling difficult customers and resolving complaints effectively. Role-playing scenarios to practice various customer service situations.

4. Trainee to learn and pick up consultative selling techniques, and build long-term customer relationships. Trainee to understand the target market and competition. Introduction to digital marketing tools and social media strategies. Creating promotional campaigns and measuring their effectiveness.

5. Trainee will learn techniques for tracking inventory levels and ordering supplies. Implementing inventory control measures to minimize waste and shrinkage.

6. Trainee to understand financial statements (profit and loss, balance sheet). Budgeting and forecasting techniques used by the company. Identifying key performance indicators (KPIs) and analyzing business performance.

7. Trainee will learn and utilise effective communication and motivational techniques. Delegation and empowerment strategies. Trainee will be able to build and lead a high-performing team. Conducting performance evaluations and providing constructive feedback. 8. Trainee will be able to identify new business opportunities and partnerships. Networking strategies to expand the customer base. Trainee to develop a growth plan for the business. Implementing strategies to increase revenue and profitability. Continuous improvement and adapting to market changes.

Competencies:

1.Orientation, Company Overview and Sales Fundamentals

2. Operational Skills

3. Customer Service Excellence

4. Advanced Sales Techniques and Marketing Strategies

5. Inventory Management

6. Financial Analysis

7. Leadership Skills and Team Management 8. Business Development and Growth Strategies

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2,900

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

[What you will be working on]

• Manage daily operations and functions for procurement of library materials in accordance to approved policies and guidelines as well as the terms and conditions in the contracts for the sourcing and supply of library materials.
• Manage and track operational and system related issues to ensure timely resolution by staff or relevant departments.
• Collate statistics/KPIs and perform data analysis to monitor and track key performance indicators for procurement of library materials.
• Manage contracts on sourcing and supply of library materials with appointed vendors.
• Conduct yearly review on contract pricing for the supply of library materials, cataloguing and materials processing services with appointed vendors.
• Oversee and manage vendors to develop strategic working relationship.
• Organise quarterly meetings and annual engagement session with vendors.
• Prepare reports for vendors’ meetings and performance.
• Front vendors’ and publishers’ enquiries and feedback.
• Manage daily operations of regulatory services.
• Lead process improvement initiatives and participate in cross functional projects.

[What we are looking for]

• Preferably with 2 years of relevant experience in an acquisition, procurement or operations role
• Excellent communication and stakeholder engagement skills
• Strong analytical/problem solving and documentation abilities
• Strong and proactive team player with good networking skills
• Meticulous and strong motivated individual with drive
• Proficient in Microsoft Office applications especially Excel
• Familiar with government procurement processes is advantageous

Location: Library Supply Centre, 3 Changi South Street 2 S486548

Division: Resource Discovery and Management Division / Resource Management

The successful applicant will first be appointed on a 2-year contract basis.

Please be informed that only shortlisted candidates will be notified.

Global Travel is inviting driven and customer-focused candidates to join our Corporate Sales Team. We provide training and mentorship program to develop you with travel knowledge and customer service skills. You will have great opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You!

The ideal individual will possess excellent communication skills in customer relations, be aggressive in targeting new business and exceed established sales goals. You will be a dynamic and resourceful professional who will be able to contribute to the overall success of this business and have the passion to take the Company to the next level.

Key Responsibilities

• Actively source, maintain and generate new leads for the Company relating to corporate travel sales, including the nurturing and maintenance of client relationships
• Keeping abreast of any developments relating to our product offering, conducting thorough travel and business-related research, whether of the industry or our destinations in general or of our competitors and be well-informed of the company's products and services to tailor solutions to meet clients' requirements
• Analysis of customer behaviour to support client acquisition and retention through customer enquiries and feedback
• To provide administrative / operational support to the team when necessary, including tracking and ensure prompt payments, preparation of travel reports, answering phone calls, etc.
• To perform any other function as deemed necessary by your immediate superior or management in relation to your function.

Pre-requisites:

• Preferably Diploma holder with minimum 02 years of related experience in Travel or Airlines industry
• Good verbal and written communication and interpersonal skills
• Customer service orientation. Ability to demonstrate effective listening, verbal, written, negotiation and closing skills. Ability to assess client needs, understand market dynamics and prepare presentations/proposals tailored for individual clients.
• Proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint. Knowledge of GDS reservation system, optional.
• Customer focused and good team player with collaborative mindset to drive best outcomes.

• Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.
• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Qualification

• Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Minimum 5 years experience as Public Relation Offier

Jobscope

• Maintains good support and positive relations among organisations, consultants, clients and the public
• Participates in project meetings, conducts survey on site condition, prepares and submits prevention/solution report to client, consultant and other parties involved before and during the full period of construction.
• To prepare a monthly report to update on the feedback and complaints received and the respective actions taken
• Coordination of site delivery of materials; liaise closely with main office staff for the procurement of necessary materials
• Generate reports to record the follow up process till case closed.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

We are looking for a dynamic Social Work manager who has a deep belief in the potential of vulnerable children, youth and families. You will be overseeing and guiding a team of social workers to provide excellent and transformative support to the vulnerable children and youth in residential care and their families. You will also oversee social work practice for Youth Development Centre and incubation social work services. You will need to have excellent administration skills as you will need to oversee your team to ensure that Standards of Care, licensing and governance requirements are met.

Job Responsibilities

• Supervise the implementation of Individual Care Plans (ICPs) in the residential services.
• Provide clinical supervision to senior social workers, social workers/case workers, and interns in consultation with the Exec Director.
• Assist the Exec Director to promote strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.
• Oversee and develop group work, programmes to meet the needs of the vulnerable children and youth in residential care and Youth Development Centre.
• Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate.
• Supervise and guide the social work team in their work to encourage growth in good practice as well as meeting the licensing and other governance requirements.
• Coordinate, construct and compile all necessary reports for submission and presentation in various boards, both internal and external.
• Assist the Executive Director to develop and implement strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.

• Relevant Social Work experience with at least 3 years of experience in managing a team of Social Workers and Senior Social Workers.
• Degree or Graduate Diploma in Social Work from a recognisable university.

Job Requirements

• Member of the Singapore Association of Social Workers is preferred
• Experience in working with children and youths and their families, especially those under child protection.
• Excellent people manager
• Good management skills
• Excellent professional and clinical supervision skills
• Keen to work in children and youth sector
• Good written and oral communication skills.
• Great team player and collaborator.

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:9.30am to 6.30pm - Monday to Friday (inclusive 1 hour lunch break)

The program is a 24/7 community care service, hence flexibility in work arrangement is expected.

Work Location (This job requires to travel to different locations)

Children and Youth Group - Gracehaven Children's Home3 Lorong Napiri Singapore 547528

Children and Youth Group - The Haven Children's Home350 Pasir Panjang Road Singapore 118692

Children and Youth Group - Youth Development CentreBlk 65 Kallang Bahru #01-305 Singapore 330065

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Responsibility

• Supervise and co-ordinate with service providers/contractors for any building improvement/defect rectification works
• Ensure timely renewal / new application of licences/permits and certificates and comply with regulatory requirements
• Adopt maintenance strategies and implement systematic approaches to ensure efficient performance of the building system and achieve cost efficiency
• Conduct regular site inspections to check and ensure properties are well maintained and institute necessary enforcement action, whenever necessary
• Ensure building statutory requirements are complied with the relevant government agencies
• Manage tenants’ expectations and needs by providing good customer service
• Monitoring of monthly utility consumption in conjunction with energy conservation / green initiatives driven by management
• Manage and keep track of Term Contractor’s maintenance servicing
• Preparation of Monthly Site Report
• Follow-up on repair and replacement work to ensure that work is done in accordance with given specifications and maintain good data/record of equipment breakdown history with analysis
• Sourcing for quotations, including preparation of tender documents (specifications/scope of works) for tender
• Put up memo for approval of work – inclusive of Term Contract renewal & ad-hoc repair/replacement.
• Review and recommend replacement/improvement plans for managed sites
• Assist in handling/coordinating A&A works and asset enhancement projects
• Any other job-related and ad-hoc duties as assigned

Requirements

• Candidate must possess at least a NITEC, Diploma in Property Development/Real Estate Management or equivalent.
• Able to work under pressure and willing to do overtime
• With at least 3 years of experience an preferably with Industrial facilities background

Job Description:

·Develop and execute the company's strategic plans to ensure the achievement of company goals;

·Manage the day-to-day operations of the company, including production, supply chain, sales, and marketing;

·Lead the team, motivate employees, foster teamwork and innovation;

·Ensure that the company's operations comply with laws and regulations, maintaining good business ethics;

·Develop and optimize operational processes to increase efficiency and quality;

·Supervise financial budgets and expenditures, ensuring the effective use of funds;

·Collaborate closely with other senior management to achieve company-wide objectives.

Requirements:

1.At least 5 years of relevant industry experience, with experience in managing physical businesses preferred;

2.Excellent leadership and team management skills;

3.Outstanding communication skills and problem-solving abilities;

4.Sharp insight into market trends and competitors;

5.Strong business acumen and strategic thinking ability;

If you are interested in this position and meet the above requirements, We look forward to your joining us in building our brand and business together!

THE ROLE

The General Manager (“GM”) shall be responsible for the management of the Serangoon Gardens Country Club (the “Club”). The role will report to the President and work closely with the General Committee (“GC”, aka “Board of Directors”). He/she shall lead a management team to manage the Club’s operations which include but not limited to: food & beverage outlets, members relations, finance, human resources, sports & recreational facilities, safety & security and all other matters pertaining to the effective functioning of the Club. The person shall ensure that the Club is managed in accordance with the Club’s constitution and bye-laws and all applicable laws and regulations of Singapore.

The GM is expected to understand Country Club business and the nature of members-owned Country Club.

DUTIES & RESPONSIBILITIES

• Set key performance targets jointly with the GC and achieve those annual targets.
• Lead the management team and be responsible and accountable for their and their sub-ordinates’ performances.
• Maintain and improve members’ experience and safety in the Club, the Club’s reputation and well-being, and effective and prudent management of the Club’s finances, facilities and assets.
• Support the GC in their discharge of fiduciary duties.
• Strategise and execute the Club’s membership rejuvenation and expansion plan.
• Strategise and execute digital transformation plan which includes automation, digitalization, systems and processes upgrades to improve the Club’s productivity, service level, business ROI, and regulation compliance

PREREQIUSITES: SKILLS,EXPERIENCES & ATTRIBUTES

• A good degree in any discipline, good problem solver, critical thinker, good grasp of executive finance, and good business acumen;
• 5 years or more in leading and managing hospitality businesses;
• Excellent leadership and great management skills;
• Strong experience in strategizing and implementing social media marketing and communications;
• Good track record in delivering operating profit and narrowing operating deficits;
• Great communication skills with stakeholders (colleagues, board of directors, public, regulators, union, vendors etc);
• Savvy in adopting technology to improve productivity (preferably with comprehensive experience in digital transformation experience);
• Other attributes:

1. - proven large project management skills
2. - good numeric and data analysis skills
3. - familiar and experience in tender and procurement processes
4. - experience in budget preparation, management, and delivering results
5. - experience in facility upgrade and vendor management
6. - passionate in provisioning service and pride in delivering quality services
7. - energetic and goal oriented
8. - great interpersonal skills

Please submit your full resume with details of your experience in chronological order, indicating current and expected salary, together with notice period.

Kindly note that only shortlisted applicants will be notified.

For more details about Serangoon Gardens Country Club, please visit our website at http://www.sgcc.com.sg

Job Description:

• Setup, install and configure IT hardware and software.
• Support, troubleshoot and resolve IT incidents encountered by end-users with their computers and applications.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Perform any other IT-related support activities, as required.

Requirements:

• At least 5 years of relevant working experiences.
• Minimum Diploma in Information Technology, or equivalent.
• Strong hands-on troubleshooting and setup skills in computer hardware and software.
• Good communication skill and ability to work independently as well as in a team.

Responsibilities:

· Sales-Focused Customer Engagement: Skillfully address customer inquiries, emphasizing sales acumen and product knowledge to provide tailored solutions and quotes.

· Strategic Sales and Account Management: Proactively follow up on quotations, coordinating orders to ensure customer satisfaction. Develop and manage new accounts, expanding customer base and boosting sales performance.

· Technical Sales Presentations: Engage in pre-sales demonstrations, showcasing a strong understanding of technical aspects to persuade and inform potential clients.

· Collaboration with Marketing: Work closely with the marketing team to promote products effectively, utilizing sales insights to enhance marketing strategies.

· Market Research and Sales Strategy Development: Conduct targeted market research in relevant segments, applying findings to refine sales approaches and strategies.

· Proactive Lead Generation: Independently generate leads, prospect new accounts, and apply strategic thinking in sales strategy development to meet and exceed sales targets.

Work Experiences:

· Technical Sales Expertise: Experience in sectors such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Building, with a focus on applying this knowledge in a sales context.

· Proficiency in Tender Bidding: Well-versed in managing tender bidding processes for projects, demonstrating the ability to understand, respond to, and win bids effectively.

· Industrial Equipment Sales: Strong experience in dealing with industrial equipment builders, understanding their specific needs and offering tailored sales solutions.

· Technical Knowledge: Familiarity with embedded technologies, AI, and IoT, leveraging this expertise to enhance sales effectiveness.

Requirements:

• Educational Background: Candidate must possess Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or equivalent. A Diploma with relevant experience is also acceptable.
• Language Proficiency: Excellent bilingual communication skills in the local language and English, with an emphasis on persuasive and clear sales communication.
• Personal Attributes: Highly self-motivated, analytical, and a strong team player. The ability to work independently is crucial, with a focus on results-oriented sales strategies.

Job Descriptions:

• Identify and target potential clients for IOT solutions
• Develop and execute effective sales strategies to penetrate the target market and expand the customer base.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.
• Establish and nurture long-lasting relationships with key decision-makers and stakeholders.
• Conduct engaging product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Conduct thorough needs assessments to understand client requirements and pain points.
• Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Work closely with technical experts to design customized solutions that address client challenges.
• Lead the entire sales process, from lead generation to contract negotiation and deal closure.
• Coordinate with internal teams to ensure successful implementation and deployment of solutions.
• Provide regular updates on sales activities, pipeline, forecasts, and performance metrics to senior management.
• Develop and execute an effective sales strategy to ensure a high-quality sales pipeline and closure rate.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Business, Marketing, or a related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Proven track record of at least 5 years in B2B sales, preferably in technology or smart solutions such as
• IOT, business intelligence, smart office, smart building.
• Strategic thinker with the ability to identify market opportunities and drive revenue growth.
• Demonstrated ability to negotiate and close deals with a customer-centric approach.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• Willingness to travel for client meetings and industry events as required.
• Highly motivated, resourceful, and independent worker who is proactive and customer-focused.
• Proven sales track record.

NEON, formerly Cityneon, is a global leader in creating and producing immersive experiences. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring-themed art experiences inspired by DC and the Wizarding World, slated to launch in 2023. The Company also partners with the governments of Peru and Egypt for their original artifact IP experiences, Machu Picchu and the Golden Empires of Peru and Ramses the Great and the Gold of the Pharaohs, respectively, plus authentic artifact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, Victoria the T. Rex and Auschwitz. Not long ago. Not far away. These partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 60 cities to date globally. For more information, please visit www.neonglobal.com.

Responsible for NEON Global's freight management. Successful candidate will be responsible for coordinating, schedule, procure and arranging shipments. He/ She is responsible for ensuring sourcing for freight forwarders, negotiate rates, procure & monitor shipments, and ensuring timely delivery.

Key Responsibilities:

• Scheduling and monitoring shipments to ensure that delivery dates are met.
• Negotiate shipping rates with transportation companies.
• Experience shipping class 3 dangerous goods is important.
• Good awareness of customs procedures in Singapore and internationally
• Ensuring that all operations are carried out in an efficient manner.
• Coordinating with other departments to ensure that shipment requirements are organized, scheduled and executed on time.
• Ensure any requirement for procurement are identified, approved and procured in a timely, well-documented and cost-efficient manner.
• Establish and update vendor database.
• Source for new vendors for better service, pricing, payment terms and vendor diversification.
• Maintain effective working relationships with vendors.

Skills and Experiences:

• Strong Negotiation, interpersonal and organizational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Must be able to take control and be accountable
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objectives
• Good understanding of supply chain management and interaction of Logistics and Procurement

Requirements:

• Degree in Logistics, Supply Chain or equivalent.
• Minimum 6 years of supply chain experience.
• Prior experience within project management will be an added advantage.