Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Develop and implement comprehensive content strategies across various channels, aligned with brand goals and target audiences.
• Oversee the production of high-quality, engaging content that resonates with the target audience and positions the brand as a thought leader.
• Optimize content for SEO, social media, and user engagement.
• Lead and manage a team of content creators, ensuring adherence to deadlines and brand standards.
• Maintain editorial quality, ensuring consistency and accuracy of content.
• Educate team members on effective storytelling and content integration.
• Stay updated on industry trends and leverage tools like Radarly and Google to identify opportunities.

Job Requirements:

• Minimum 10 years of experience in marketing communications.
• Bachelor's degree in Marketing, Media Communications, or a related field.

Your Impact

You will play a huge role in assisting the development of Globibos market presence from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach with regards to our services (translation, interpretation & training) to new organizations, industries & segments.

Job Description & Requirements

(A) Lead Management (30%)

• Researching organizations and industry players to identify new leads and potential new markets
• Identifying the needs of other companies and their key stakeholders/ decision-makers
• Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
• Attending conferences, meetings, and Industry events
• Horizontal Sales outreach to new contacts from existing clients
• Consistent outreach & building relationships with VIP clients

(B) Opportunity Management & Conversion (30%)

• Meeting potential clients with exciting Proposals & industry updates
• Contacting clients to inform them about new developments in the companys products
• Preparing quotations & negotiating effectively
• Review technical requirements & determine feasibility / pricing
• Supporting customers with project information
• Establishing long-term support contracts through umbrella agreements for all services

(C) Service & Delivery (30%)

• Plan event resources and coordinate preparation
• Communicate internally & externally for event planning
• Supervisor onsite delivery of event logistics
• Collaborate with our technical & subject experts across services, work in tandem with a supportive operations team

P.S. If you figured out that 10% is missing, you are pre-qualfied

Reporting Line: Director Sales or Operation

**MUST be an Singaporean citizenship / PR Holder

**Able to work from office [Location: Globibo 114 Lavender Street #06-63, CT Hub 2 (Lobby 3) Singapore 338729]

Required Candidate profile

• Bachelor's Degree or above in Marketing/ Business Management, or a related field
• 4-6 years of experience in corporate sales (B2B) or project management
• Great communication skills, Fluent English required (written and speaking) to communicate with global clients
• Ability to identify and address the specific needs of each individual customer
• Highly motivated & Independent Individual with an eye for detail & analytical skills
• Prior experience in communicating with senior managers
• Result- orientation; high focus on driving (business) results and KPIs
• Self-motivated individual work enjoys working independently
• Passionate about language learning or event technology services

Perks and Benefits

• Salary Range: SGD 3,500 - SGD 4,500
• Group Incentive Scheme
• Solid Induction Programme with a personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible time and place working options
• Exposure to the leadership development program your Career Path
• Opportunity to reach out & develop relationships with industry partners, stakeholders; bring about Globibo's brand image & presence to the industry
• Play a pivotal role in leading business development & sales for a relatively new market
• Collaborate with our technical subject-matter experts across services, work in tandem with other operational teams/members

Please find some basic information about our world-class Career Development Program:

Globibo Career Path: http://www.slideshare.net/globibo/globibo-career-path

Globibo Career Development: http://www.slideshare.net/globibo/career-at-globibo-overview

More Career information under: https://globibo.com/careers/

We are seeking an experienced Technical Project Manager to join our dynamic team. The Technical Project Manager will be responsible for managing multiple technical projects, ensuring they are delivered on time, within scope, and within budget.

The ideal candidate will have excellent leadership, communication, and problem-solving skills, with a strong understanding of project management principles and methodologies.

The candidate will be responsible for coordinating project activities, scheduling meetings, and ensuring that deadlines are met in a timely manner. The ideal candidate will have excellent communication skills and be comfortable interacting with team members and stakeholders at all levels.

Make an Impact by:

Project Planning and Management:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis to manage expectations.
• Coordinate project activities, resources, equipment, and information.
• Create and maintain comprehensive project documentation, plans, and reports.
• Organize and schedule meetings and appointments for project team members and stakeholders.
• Track project progress and ensure that milestones are met on time.

Project Execution:

• Execute the project according to the project plan.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas.

Team Management:

• Coach, mentor, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Act as a point of contact and communicate project status to all participants.
• Facilitate communication within the project team and between the team and stakeholders.
• Coordinate with vendors and suppliers as needed.

Risk Management:

• Identify and manage project risks and issues.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Monitor and report on project progress, problems, and solutions.

Quality Management:

• Ensure that all deliverables are up to the highest quality standards.
• Conduct project reviews and create recommendations to improve project management processes.
• Perform quality assurance checks on project documentation.

Resource Management:

• Manage project resource availability and allocation.
• Plan and schedule project timelines and milestones using appropriate tools.

Skills for Success:

• Bachelor’s degree in Computer Science, Engineering, Project Management, or a related technical field
• 3-5 years of experience in technical project management in Networking, with a strong preference for candidates with knowledge of SDH and GPON
• Project Management Professional (PMP) certification is a plus.
• Proven working experience as a Technical Project Manager in the Information Technology sector.
• Experience in managing projects related to telecommunication, cybersecurity, AI/ML, or IoT.
• Good to have solid technical background, with understanding or hands-on experience in telecommunication, software development and web technologies.
• Experience with Agile or Scrum methodologies.
• Familiarity with industry-specific project coordination tools and software.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Strong working knowledge of Microsoft Office and project management tools.
• Proficiency in project management software tools.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities

As part of the Singapore Book Publishers Association (SBPA) reporting directly to the Manager/HOD, this individual is required to work with various stakeholders consisting of the Executive Committee of SBPA, Government agencies to oversee grant management and disbursements to support the various SBPA programmes.

Grant Management – To prepare and seek approval for grant claim submissions, monitor and report grant utilization and disbursement status, oversee ad-hoc grant audits and queries.

Programme Management – To oversee all grant matters and policies pertaining to specific programme types. This includes evaluating funding applications, managing grant appeals, as well as budgeting and disbursement for the programme types.

Stakeholders’ Engagement – To manage internal and external stakeholders to best support the day-to-day functions of SBPA.

Digitalise & Streamline Processes – To leverage on technology to develop, manage and review processes and control points to ensure effective and efficient administration of grant & operational matters.

Grant Performance Reporting – To conduct data analysis to draw insights on the financial position of SBPA, as well as the grant allocated, utilization & disbursement status for each programme type.

Ad-hoc Assignments - Mentor and supervise staff as assigned, undertake any special project as assigned by Reporting Officer.

Requirements
• Diploma/Degree in Accountancy/ Finance/ Business/ Arts and other quantitative fields.
• Fresh graduates are welcome.
• Meticulous and numerically inclined.
• Strong critical thinking, problem-solving and project management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders.
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player.
• Proficient in the use of Microsoft Word, Excel, and PowerPoint.

Salary range: SGD 114k - 164k per annum + RSUs

A bit about the role:

We are seeking a capable and enthusiastic Financial Risk Manager to join our team in Singapore. The successful candidate will be responsible for providing support and second line risk management advice and oversight to the entities and countries in Asia.

Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Working Hours: 44hrs/week

Requirements:

• Local Diploma degree
• 10 years experience working in libraries of similar capacity.
• A Certificate in Library and Information Management is preferred.

Roles:

• The day-to-day operations and administration of the Library is efficient, and all systems, resources and equipment are well maintained.
• The personnels have the requisite knowledge, skills and qualifications to perform the services at all times.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Support Manager – Private Wealth and Institutional Business

Responsibilities

• Responsible for supporting the team function from multiple levels, covering client onboarding, client service, and team operation.
• To qualify inbounding leads from multiple channels with a set of discovery questions including lead qualification, so to better allocate best sales resources. It can involve simple platform and product introduction when needed.
• To support sales directors on onboarding corporate structure clients, through document internal alignment with internal stakeholders for needed documents and proofs and additionally document certification.
• To service financial institutions and channels on any incoming inquiries, related to middle and back-office issues, such as account related issues, rebates, reporting, ect…To act as contact point for internal resources.
• To assist team-lead on team operation, covering procedure creation, refining and execution, data collection and consolidation both for clients and team member performances.
• Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
• To review and assess processes to provide feedback to further improve work performance and services, both within the team and cross-teams.
• To support marketing manager for any marketing events and activities.
• To support business solution analyst for product launching for private wealth and institutional business in moomoo SG.
• Work closely with all relevant internal departments in the organization and handle ad hoc projects whenever necessary.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Degree holder in any discipline, preferably in finance or accounting related area.

·       At least 3 to 5 years of working experience in the financial service industry and at a business support function.

·       A service-oriented mindset, a team player with good interpersonal and communication skills.

·       Strong analytical and problem-solving skills, with a keen attention to detail.

·       Independent, responsible, willing to accept challenges and can get the job done with little guidance.

·       Good command of both English and Mandarin, both written and spoken.

·       Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Planning and Operation Manger, Private Wealth

The Business Planning and Operation Manager will be responsible for building and optimizing the operational framework for private wealth business, covering high-net-worth clients, family offices and EAMs. This includes developing and executing comprehensive growth strategies to attract, engage, retain, and expand the client base. The role requires a deep understanding of client needs, coordination of internal resources, and enhancement of product and service penetration. Regular analysis of industry trends and competitive dynamics is also essential.

Key Responsibilities:

1. Business Management Framework Developments:

Develop and implement an operational framework for high-net-worth clients, family offices and EAMs, including but not limited to client segmentation, tiering client benefits scheme, and online client portal operation including in-app and website.

Responsible for scaling and meeting business growth targets, ensuring the effectiveness and continuous improvement of the operational framework. Regularly monitor market and competitor dynamics, produce relevant reports, and provide recommendations for operational strategy adjustments based on analytical findings.

2. Client Lifecycle Growth Strategies:

Formulate and execute growth strategies across the entire lifecycle of high-net-worth clients, family offices and EAMs, from acquisition to conversion, engagement, retention, and expansion.

Collaborate with other functions in the team, such as client facing personnels or marketing managers, to effectively implement growth strategies and achieve business objectives.

3. Go To Market planning and implementation

Identify key business scenarios and user needs based on the investment demands of high-net-worth clients, family office and EAMs.

Coordinate and implement GTM strategies with relevant function including sales and service personnels, marketing manager and other internal resources within private wealth business, to enhance conversion rates at critical stages and increase product and business penetration.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Qualifications:

• Bachelor's degree or above, with over 5 years of experience in business planning and operations (including at least 3 years of experience in private wealth segment), business management experiences with private banks are highly preferred.
• Experience in establishment of sales operation framework and building operational and service systems for high net worth clients and institutions.
• Familiarity with how client origination, financial advisors and investment consultants work, with the ability to integrate and connect online and offline service resources.
• Logical thinking with good analytical skills
• Good communication skills and able to manage various stakeholders
• Sufficient knowledge in various asset classes and asset allocation, with an understanding of fundamental market landscape research methodologies.
• Proficiency in English and Chinese, both speaking and writing, is required. Willing to travel between Shenzhen and Singapore occasionally.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​
• You support recruitment and ensures growth of team​
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

• Planning of roster and ensuring all outlets are adequately staffed on a daily basis
• Drive, inspire, motivate the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Provide leadership across all our locations and improve team spirit.

Sales:

• Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.
• Analyse customers’ demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

• Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards
• Manage and coach the team on ways to handle customers’ enquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.

Key Responsibilities

-Collaborate with the BD/sales team to develop sales strategies and goals aligned with the company's overall business objectives.

-Identify target markets, customer segments, and competitive landscape to optimize sales effectiveness for global acquiring business.

-Monitor and analyze sales performance metrics, including revenue, conversion rates, customer acquisition, and market share of our acquiring solution.

-Implement effective sales processes and ensure adherence to best practices, including lead generation, prospecting, and pipeline management.

-Define and implement sales training programs to equip the sales team with the necessary skills and knowledge to succeed, covering pre-sales, onboarding and integration, and post-launch activities for global acquiring business.

-Collaborate with marketing and payment product teams to develop and deliver relevant sales tools, such as playbooks, sales scripts, and competitive analyses.

-Ensure effective onboarding of new sales team members, including product knowledge and sales process training.

Job Requirement

-5+ years of experience in sales enablement and effectiveness, or a related role, preferably within the acquiring business, payment or financial technology industry.

-Deep knowledge of the global acquiring market, including emerging trends and technologies.

-Deep knowledge of acquiring solutions or with a successful track record of launching new projects in the payment industry, familiar with solution design, product features, fund solution, settlement and treasury system associated with payment processing.

-Understanding of sales processes, methodologies, and best practices specific to acquiring business, across different life cycles of merchant service.

-Excellent leadership abilities with the proven capacity to lead, mentor, and motivate a diverse team.

-Exceptional communication skills and the ability to simplify complex concepts.

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.

• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.

• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.

• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.

• Manage the development and execution of migration roadmaps, including application, database, and data migration.

• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.

• Ensure compliance with AWS cloud security standards, policies, and best practices.

• Communicate project status, risks, and mitigation plans to senior management and stakeholders.

• Monitor post-migration

What we are looking for

• Bachelor’s degree in IT, Computer Science, or a related field.

• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.

• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.

• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.

• Proven track record in managing complex projects with multiple stakeholders and dependencies.

• Strong understanding of Agile and Waterfall project management methodologies.

• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.

• Excellent leadership, communication, and problem-solving skills.

AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) will be an added advantage.

Western Digital is looking for a results-oriented communications professional oversee a pan-regional public relations function and drive programs in the Asia Pacific region, including and China and Japan. As APJC PR & Communications Senior Manager, you’ll partner closely with HQ and senior regional leadership to identify and prioritize communications needs across key markets. Experienced in integrated communications, you’ll develop and oversee regional programs that support local business priorities while laddering up to the global communications strategy. You'll work with subject matter experts and your internal PR and agency teams to develop narratives, story angles, and communications assets to boost engagement with our audiences

Covering earned media, social media, influencers, media events and sponsored content, with involvement in wider integrated campaigns, this role reports into the Global Corporate Marketing team. The role will manage a team of PR and digital communications specialists as well as retained PR and social media agency teams across the region and will cooperate closely with key corporate, marketing and sales stakeholders in region.

The role will be in our offices in Singapore. Frequent travel within the region and infrequent international travel may be expected. Fluency in English is required and fluency/proficiency in Chinese or Japanese is desirable.

Responsibilities

• Oversee the PR & Communications strategy for the region, executing, managing and guiding the regional communications team
• Work with international communications and regional marketing and sales leads to deliver integrated communications programs and campaigns across earned and paid media
• Manage regional agencies to execute regional activities against agreed KPIs
• Support a reviews and awards program for consumer products
• Develop and oversee the implementation of regional communications plans
• Manage and assist in regionalizing and distributing product and company news and work with agencies to generate local content
• Manage relationships with key business & trade media
• Manage communications around key events in region
• Execute creative campaigns for momentum media activity outside main news cycle

• Prepare/draft proposals, quotations, letters of engagement, addendums, NDAs, etc  
• Liaise with clients and business units in preparing the above contracts/documents
• Liaise with legal team for review of contracts/documents
• Liaise with client onboarding team for KYC matters
• Liaise with finance team for billing matters
• Updating of CRM tool and client database/listing
• Any other ad-hoc tasks as assigned

• Engage on regulatory matters including compliance with local laws applicable to products and services offered by crypto firms, in particular financial crime, conduct of business and reporting obligations.
• Lead the work with local counsel to assess new territories and applying for new licences or expanding existing licences.
• Lead the interaction with regulatory authorities, crypto service provider licensing and payments experience.
• Focusing on internal compliance policy review, including ongoing, assessments, assisting with compliance review, internal audit reviews and ongoing or ad hoc reviews.
• Support the business and product teams with regulatory analysis when assessing new products or services.
• Follow new regulatory developments in the fast moving world of international cryptocurrency regulation.
• Work closely with Business, Risk and Compliance on establishing global systems and controls to ensure regulatory compliance.
• Instruct and manage external counsel engagement as necessary.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Responsibilities:

• Oversee all financial reporting and accounting operations for Singapore entities.
• Ensure timely management and statutory financial reporting, accompanied by thorough financial analysis.
• Manage cash flow planning and banking operations.
• Oversee budgeting and forecasting activities.
• Develop, update, and implement policies and processes to adapt to business changes while ensuring effective controls.
• Ensure compliance with all statutory, tax, and regulatory requirements (e.g., Ministry of Law - PSPM, ROP & AML).
• Handle annual insurance renewals and coverage.
• Coordinate with banks, external auditors, tax consultants, and corporate secretarial agents.
• Establish new entities and plan their accounting structures.
• Perform any other ad-hoc finance tasks as assigned.

Requirement:

• Degree in Accountancy, ACCA or CPA qualification or any relevant field.
• Minimum 8 years of relevant working experience.
• Prior experience in hands on full spectrum finance function and operational accounting would be an added advantaged.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

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Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Your Career

Working together with a Systems Engineer, you will be responsible for delivering SD-WAN sales in the region You are the primary point-of-contact for SD-WAN business in the region and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions. 

You will be tasked with bringing the benefits of SD-WAN/SASE solutions to customers. As a key member of the SD-WAN Sales team, you will collaborate closely with cross-functional teams within the region. You will partner closely with Pre-sales Engineers to drive growth for our SD-WAN solution. You will take ownership of growing the SD-WAN business within your respective market by staying at the forefront of industry trends and customer needs.

Your Impact

• Develop and drive the SD-WAN business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive SD-WAN business
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that effect target markets
• Develop market strategies and goals for customers across the SD-WAN portfolio - understand the strategies, goals, and objectives of accounts
• Take full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process
• Domestic travel and possible international travel as necessary

What a Senior Manager, Client Innovation does at Visa:

We are looking for a talented individual to lead Client Innovation Engagements in Asia-Pacific. The individual will be highly involved in key deliverables within client projects that have quick turnarounds. This role would ideally suit someone who enjoys working in a small team of humble and talented people, solving complex problems, and operating in a fast-paced environment.

To excel in this role, the candidate should possess the ability to plan ahead, think critically and lead from the front. She/He should also have strong degree of initiative and be driven to deliver a positive impact. A successful Senior Manager will also need to exemplify the human-centered design ethos, and apply it at the highest level consistently across all projects.

Core Responsibilities

To lead priority areas across the Innovation Centre’s mandate, including but not limited to:

Client Proof-of-Concepts (POCs)

• Defining project scope and approach, ensuring alignment with client and Visa objectives
• Craft hypotheses around challenge and problem statement, including formulating desirability, feasibility, and viability outcomes to be achieved
• Designing and delivering qualitative (e.g. ethnographic studies) and quantitative research to understand user needs and market landscape
• Structuring and facilitating client workshops (sprins) to design a holistic solution with a cross-functional team of designers, product managers, solution architects and marketers from both Visa and client side
• Ensuring top-quality client deliverables which include the value proposition, UI/UX, product roadmap, go-to-market strategy, commercials, solution architecture and development plan
• Drive eventual 0-1 product development for Visa

Practice Lead

• To represent Innovation AP as the subject matter expert (SME) on key innovation topics, and to lead global and regional cross-functional activities where Innovation is involved in
• Source for engagement leads with internal stakeholders (i.e. market and hub teams), to be scoped into pipeline opportunities and executed as client engagements
• To lead expansion of innovation practice to explore trending payments development (e.g. Web 3, Embedded Finance, Biometrics, Gaming)
• Serve as subject matter expert input on the Accelerator Programme, including sitting in on start-up interviews and supporting the execution of POCs

Thought Leadership & Knowledge Management

• Lead the development of thought leadership pieces to position Visa as the industry leader on payments and innovation
• Identify through thought leadership content on Visa’s right to play within emerging and untapped spaces where payments are involved
• Drive knowledge management, training, and other initiatives to impart Innovation best practices and knowledge across internal and cross-functional stakeholders