Job Summary

As Operations Manager, you will be the strategic leader of all property operations.

Job Description

• Drive operational profitability by meeting and exceeding revenue without compromising high-quality guest service;
• Maintain efficient cost controls throughout all areas;
• Plan and direct the operations, including quality, standards, cleanliness, and guest satisfaction;
• Collaborate with all head of department to guarantee the smooth functioning of day-to-day operations;
• Conduct regular operations meetings with all department head to review normal operational issues, departmental performance goals, and guest feedback;
• Be in charge of maximising profits by consistently providing the best level of service;
• Ensure strict adherence to operating controls. SOPs, policies, procedures and service standards are consistently implemented and reviewed throughout all departments;
• Be in charge of all day-to-day inquiries, complaints, and problems at the property;
• Keep track of the hotel and restaurant's function schedule and become acquainted with any modifications or changes;
• Work with the GM/RM & Executive Chef on a daily basis to forecast and plan for hotel and restaurant business;
• Promote a positive workplace culture through effective communication and regular team meetings;
• Conduct regular inspections of all divisions to ensure good guest service, cleanliness, presentation, service delivery, personnel presentation, and grooming; and
• Any other duties as requried by the Company or management.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration, Business Administration or related major
• 5 or more years in the management operations or related function
• Proficient in English and excellent communication skills, both written and verbal
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively
• Have solid understanding of financial analysis and accounting principal, secondary relationships with Corporate HR, Sales & Marketing and Revenue

Job Description:

• Set and achieve monthly and yearly targets.
• Renewal of production lines for bonding wire for the semiconductor industry.
• Liaise with head office in Japan on transfer of technical knowledges and technologies.
• Responsible for production output according to specifications and quality standards.
• Ensure compliance to safety procedures in operating machineries and use of equipment.
• Ensure strict compliance to regular maintenance schedule for safe operation of machineries and equipment.
• Identify production-related issues and formulate plans for improvements.
• Evaluate and develop plan to upgrade team technical competency.
• Enforce health and safety precautions.

Requirements:

• Diploma or degree in Engineering / Mechanical Engineering or its equivalent.
• Minimum 5 years of relevant work experience in the electronic manufacturing industry.
• Minimum 3 years of production management experience.
• Proficient in Japanese language at business level to work closely with head office in Japan and Japanese business partner.
• Strong communication and interpersonal skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Job Description

We regret that only shortlisted candidates will be notified.

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, Senior Executives and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager/Assistant Manager, Customer Experience.

Reporting to the Senior Associate Director (LET), the incumbent shall play an important role in ensuring a positive and rewarding user experience for our customers, both online and in-person.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
• Collect and analyse customer feedback: Gather data from focus group discussions, stakeholder interviews, surveys, reviews, and support tickets to understand user needs, preferences, and pain points. Analyse data to inform design decisions.
• Develop customer journey maps: Create visual representations of customer interactions with our platforms (including website and application portal) to highlight pain points and opportunities.
• Monitor customer experience metrics: Track key performance indicators such as NPS, CSAT, and churn rate to measure customer satisfaction.
• Collaborate with cross-functional teams: Work with product, marketing, and support teams to implement solutions based on customer insights. Be the internal advocate for our users and learners.
• Conduct usability testing: Test new features and updates to ensure they meet customer needs and expectations.
• Provide actionable insights: Present findings and recommendations to stakeholders to drive product and service improvements.

Requirements:

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency
• IT savvy and proficient in MS Office and other commonly used applications (for example, content management systems, customer relations management systems)

Experience & Attributes:
• At least 3+ years of experience in customer experience, or a related field.
• Customer-centric mindset.
• Strong data analysis and visualisation skills, and problem-solving skills.
• Proficiency in customer journey mapping, survey, and interview design.
• Strong communication, collaboration, and presentation skills. Ability to present data and subsequent design recommendations effectively.
• Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the NUS Career Portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Act as a Finance Business Partner to the designated Research Centre/ Institutes within the cluster and provide strategic support to its management and budget holders by proactively monitoring financial activities and financial reporting specific to the Institutes, and clearly communicating results of the analyses.
• Provide financial and business advisories to the Institutes that are critical to the decision-making purposes and ensure compliance with University’s financial policies and procedures, and funding agencies’ terms & conditions / guidelines.
• Foster and maintain a regular working relationship within the Institutes, central shared services teams, and other functional partners.

Duties & Responsibilities:
Financial Management and Oversight

• Ensure smooth day-to-day financial operations of the Research Centre (RCE) / Institutes (RICs) within the cluster, including exercising financial control over budget expenditure, revenue collection and financial reporting.
• Drive the annual budget and forecast exercises by coordinating all movements of budget, ensuring timely submission of budgets to central teams.
• Participate in strategic meetings and budget planning sessions with the Institutes’ management, providing valuable financial insights to aid decision-making.
• Partner closely with Institutes to guide cost-efficiency initiatives and offer expertise in implementing resource optimization strategies, leading to a reduction in operational expenses.
• Analyse Institutes’ financial positions and funding status, offer insights and recommendations for periodic reporting to the Institutes’ management for decision-making processes.
• Prepare and present financial performance reports to the Institutes’ Governing Board/ Strategic Board, etc, ensuring clarity and accuracy of information.

Grant and Fund Management

• Partner closely with Institutes (as host institution) for effective grant administration, provide financial guidance throughout the grant lifecycle and facilitate budget allocation for various projects and funding sources, to enhance the host institute’s financial stability and research pursuits.
• Collaborate with budget owners to manage grants / funds and proactively identify issues for timely solutions and ensure optimal utilisation of funds.
• Ensure full understanding and compliance with the terms and conditions of the grants as predetermined in the signed letter of awards / agreements.
• Oversee grant claim statements preparation and timely submission to funding agencies, including liaison with auditors and fulfilment of audit requirements, and prompt response to queries for a smooth and timely audit fieldwork.
• Work collaboratively with the Institutes’ stakeholders and central shared services teams during financial year-end closing and grants’ closing activities to ensure all legitimate transactions are properly recorded and all financial reports are accurately prepared.

Governance, Controls and Compliance

• Ensure compliance with related tax filing matters including GST, withholding tax and taxable benefits for personal claims.
• Timely perform Risk Control Matrix (RCM) testing and address anomalies to mitigate financial risks, and ensure certification sign-off by Institute’s HOA before the financial year’s closing deadline.
• Liaise with internal auditors on all internal audit matters, where required.
• Coordinate and oversee the annual fixed assets verification exercise of the designated Institutes. Work collaboratively with Institutes’ stakeholders to ensure compliance with the verification procedures and maintain accurate records of fixed assets.

Leadership

• Execute plans and strategies outlined by Cluster Lead, ensuring that team goals align with the broader NUS / research finance cluster objectives.
• Resolve operational issues and challenges, making decisions with defined parameters and escalating complex issues when necessary.
• Monitor individual and team performance, offering feedback and support for continuous improvement

Process Improvement and Stakeholder Communication

• Proactively engage with Institutes’ stakeholders to understand their needs, challenges and goals.
• Provide guidance and updates to stakeholders on finance policies, guidelines and procedures, as and when required.
• Identify opportunities to develop guidelines and streamline financial processes for operational efficiency and resource optimization.
• Lead change initiatives such as projects, system implementation and other assignments as may be directed from time to time.
• Undertake ad-hoc tasks as requested by Institutes or assigned by Cluster lead.

Qualifications

• Accounting Degree/ACCA or equivalent with at least 10 years of relevant working experience
• Exposure to grant budgets, funding agencies’ regulations and financial compliance requirements in a research or education environment will be advantageous
• Technically competent with up-to-date knowledge of accounting / audit standards and practices
• Ability to quickly learn and grasp the implications of terms and conditions for each managed grant
• Highly stakeholder service-focused and strong in communication skills with the ability to build positive working relations and work collaboratively with people at all levels
• Highly analytical with exceptional problem-solving and organisational skills
• Self-motivated individual and able to work with minimal supervision in a dynamic environment with competing demands for resources
• A keen sense of ownership and accountability, and act with a sense of urgency to meet tight deadlines
• Proficient in using MS Office and has relevant experience in SAP accounting system and flexibility to adapt new software applications, where applicable

What You’ll Do

As a Solution Architect, you will be working with a variety of customers from all sectors and industries to provide consultancy and Oracle Cloud implementation services for our customers. YOU HAVE broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families within Oracle Fusion Cloud suite of products. Works directly with Consulting sales to analyze customer business needs and owns and drive solution architecture in large deals and large projects.

Your core responsibility is to operate independently to provide quality work products to an engagement, understand customers' business challenges and requirements, identify business processes and opportunities to increase efficiency, recommend and influence customer leadership in acceptance of best practice based and innovative solutions using Oracle's Cloud Applications and Technology solutions. You will have opportunities to engage with a variety of customers from all sectors and industries, including banking, insurance, manufacturing, telco, education, government and many others.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle Fusion Cloud products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle Fusion Cloud solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

You will be given significant opportunities to build fulfilling careers at Oracle through exposure to industry-leading technology and experts and participation in various strategic initiatives that contribute to the success of the company.

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• At least 10 years of experience relevant to this position including 8 years of consulting experience in IT Implementation Consulting for Oracle E-Business Suite and/or Oracle ERP Cloud Business Applications
• Strong ERP implementation experience
• Strong business acumen and accounting knowledge
• More than 15 years of experience relevant to this position including consulting experience in Supply Chain and Finance Consulting and IT Implementation Consulting for Oracle or other leading Business Application
• Experience in implementation of following: Oracle E-Business Suite Financials/Oracle Supply Chain and Financials Cloud
• Prior experience working with large enterprises on consulting, business process improvement and IT implementation
• Strong experience in leading and driving Pre-Sales for services consulting on Oracle E-Business Suite Financials/Oracle Financials Cloud
• Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements
• Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals
• Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers
• Ability to craft and articulate strategic solutions
• Builds and maintains a network and up-to-date specific industry or product knowledge
• Responsible for transitioning deal knowledge to implementation team. Lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions
• Strong communication & presentation skills, able to talk comfortably with Finance Leaders and C-level executives
• Global mindset, geographic mobility and flexibility
• Passion for Technology and good knowledge of the IT industry
• Good understanding of market trends and innovation
• Prior team lead or manager experience
• Adapting to change
• Ability to travel as needed

- Establish, maintain and develop the alcohol sales business for Singapore

- Developing a viable regional logistics chain for import and export of alcohol products around the region

- Work together with procurement to establish suitable portfolio of alcohol products

- Setup events related to alcohol products to promote the business

- Liaise with local restaurants and businesses to promote the company's alcohol products

- WFH / Work From Home working arrangement

- Also includes commission package

Responsibilities:

• Collaborate with project managers to develop execution plans, track project progress, and resolve issues.
• Support communication with clients to advance project progress.
• Collect, organize, and publish project data and analysis reports.
• Organize and participate in project meetings, compiling meeting records and following up on tasks.
• Assist in team building, client reception, and administrative tasks.

Qualifications:

• Bachelor's degree or higher in English, Computer Science, Software Engineering, Electronic Engineering, or Telecommunication Engineering.
• Familiarity with software development processes and project management systems.
• Proactive, responsible, and able to work independently and in teams.
• Excellent communication skills and proficiency in office software.
• Strong written and verbal communication skills in Japanese and English or Strong written and verbal communication skills in Japanese and Chinese.

Job Summary

We are seeking a Senior Developer with a strong background in Java and Appian Solution Development, coupled with domain expertise in Finance & Accounting.

With a minimum of 6 to a maximum of 9 years of experience, the ideal candidate will contribute to innovative projects, enhancing our financial systems and processes to drive efficiency and accuracy across our global operations.

Roles & Responsibilities :

• Analyze and interpret complex financial and accounting processes to design and implement robust Appian solutions.
• Collaborate with cross-functional teams to ensure seamless integration of new applications with existing systems.
• Lead the development and optimization of Java-based components for maximum performance and scalability.
• Employ best practices in software development to ensure high-quality, maintainable code.
• Conduct thorough testing and debugging of applications to ensure error-free functionality.
• Provide technical guidance and support to junior developers and team members.
• Stay abreast of the latest industry trends and technologies to drive innovation within the company. - Ensure compliance with financial regulations and standards in all software solutions.
• Optimize existing financial software applications to enhance operational efficiency.
• Document all phases of the software development lifecycle for future reference and compliance.
• Facilitate knowledge sharing sessions to improve team skills and project outcomes.
• Engage in continuous learning to maintain expertise in Java, Appian, and financial domain knowledge.

Qualifications

• Candidate must possess at least 6 years of experience in Java and Appian Solution Development.
• Proven expertise in Finance & Accounting domain is required.
• Strong analytical and problem-solving skills are essential.
• Excellent communication and teamwork abilities are necessary.
• Experience in leading projects and guiding team members is preferred.
• A commitment to continuous professional development is expected.

Deputy Site Service Manager

Company: Hitachi Asia Ltd.

Shifts: Rotating shift, 24 hours 7 days on-call on duty

Location: Singapore (National Cancer Centre Singapore)

Position overview

Hitachi Asia Ltd. is searching for a Deputy Site Service Manager to join the Particle Therapy Systems Division for its Proton Beam Therapy (PBT*) project at National Cancer Centre Singapore (NCCS).

(*) The PBT System is the most advanced radiotherapy system composed of a particle accelerator, rotating gantry and its control systems etc.

The Deputy Site Service Manager will be responsible for daily technical operation and maintenance of the PBT system installed at National Cancer Centre Singapore and will lead a team “Service and Maintenance Organization (SMO)” and supervise its activities. The Deputy Site Service Manager will be a primary contact point for the customer and Hitachi teams for any troubleshooting at site.

The Deputy Site Service Manager would ensure that the SMO works are in compliance with both the external and internal laws and regulations such as worker safety, radiation protection, technical and mechanical procedure and facility protocols. It is required electrical/mechanical knowledge and relevant work experience.

Role and responsibilities

• Lead and direct SMO and its activities.
• Plan and supervise SMO’s activities to ensure daily operation and appropriate maintenance service.
• Select and coordinate subcontractor activities including procurement and outsourcing services.
• Manage and monitor both technical and administrative records and documents.
• Respond to calls for service support and emergencies 24/7.
• Communicate and collaborate with the customer, relevant Hitachi departments and vendors.
• Perform test, inspection, adjustment and troubleshooting of PBT equipment.
• Comply with all regulatory standards and requirements such as, applicable laws, radiation safety regulations and internal policies of both Hitachi and National Cancer Centre Singapore.
• Adopt new technology, products and processes in daily operations.
• Develop a complete working knowledge of PBT system.
• Teach the team while doing the maintenance work together.

Requirements

• Advanced proficiency in English and Japanese (N1 level) to support and communicate on a technical level with the system specialist located in Japan.
• Must have at least bachelor’s degree or Technical Certification in Engineering or a related discipline in Electrical, Mechanical, Field Measurement, etc.
• Ability to work at 10+ meters height and to lift up to 20kg repeatedly and safely.
• Willingness to work in a radiational environment and to perform testing, inspection and maintenance of the system at height, and both inside & outside of the equipment.
• With basic knowledge of MS Word, MS Excel and latest PC technology.
• Effective skills in communication, problem-solving, and organizational management.
• Ability to work on shifts and on-call duty: this position is 24 hours and 7 days on-call duty.
• Minimum 5 years experience in the following :

- Site Manager

- Management of team and its activities

- Mechanical, electrical and control system

- Maintenance or QA/QC of industrial plants, medical devices or nuclear power equipment

• Familiarity with working in area of high-voltage, radiation and electromagnetic.
• Proficient level in reading and interpreting various engineering documents (schematics, wiring, diagrams, piping diagrams, etc.) and using electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
• Leadership experience in cross-functional team.

The Senior Manager , Customer Success is responsible for building and maintaining strong, high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships within assigned accounts ensuring high levels of customer satisfaction and ROI tied to business initiatives, leading to positive references, secure renewals and engagement in user group activities. We are looking for a passionate and experienced individual, able to help a portfolio of customers achieve their business goals by leveraging our solutions and collaborating with the broader internal AspenTech team to actively support customer objectives and proactively resolve risks. Sr. Managers, Customer Success must be results driven and align our success with customer business initiatives by possessing an unrivaled sense of ownership, collaboration, drive for resolution, and dedication to helping each customer.

Job Description

• Owns the customer experience, journey and renewal results for your assigned enterprise and key accounts, ensuring alignment with internal stakeholders such as the sales account management, executive sponsors and cross functional counterparts.
• Develop and focus on customer trust and alignment for customer advocacy.
• Build and nurture key decision makers, influencers and senior management relationships across top accounts to solidify our partnership and commitment to the customer.
• Understands the customers’ business environment, challenges and opportunities, and aligns AspenTech’s initiatives with the customers’ initiatives, ultimately, aligning AspenTech’s success to the customers’ business initiatives to ensure customer retention.
• Uncovers and mitigates any risk that threatens the customers’ satisfaction, renewal or growth; conceive and execute risk mitigation plans by utilizing all available AspenTech resources.
• Collaborates with internal implementation consultants, sales account managers, and renewal representatives to develop and execute plans which ensure satisfaction, positive references, secured renewal and expansion opportunities for sales action, where appropriate. Work as part of the team to develop strategies for scaling customer engagement.
• Ability to effectively facilitate and lead cross-functional teams and resources; manage both with and without organization authority.
• Acts as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful adoption and ultimately renewal.
• Proactive review of customer health indicators, customer contact and on-site visits to perform high level Executive Business Reviews with key stakeholders, user group meetings, Road Maps, etc., to improve relationship and plan strategically with customers to help them meet their objectives through the use of our products and services.
• Delivers product insight and strategy advice for sales enablement, communication, competency development and training initiatives.
• Responsible for nurturing assigned account base into long term strategic partnerships and adoption of solutions.

Additional Job Description

• Bachelor’s Degree in a business or engineering related field, or equivalent relevant experience.
• 10+ years of experience in Customer Relationship Management / Customer Success Management / Project Management or equivalent relevant experience.
• Professions experience working in the engineering and construction sector of the process industries.
• Excellent communication skills, both written and verbal.
• Excellent project management, time management skills, organization skills, and attention to detail.
• A verifiable track record of consistently meeting and exceeding financial goals or business objectives.
• Proven ability to effectively facilitate, lead cross-functional teams and project manage.
• Experience with managing multi-million-dollar portfolios preferred.
• Skilled at building relationships with key decision makers, influencers and senior management within an account.
• Strong self-motivation, agility and business acumen.
• Travel up to 25%.
• Fluent English Speaker.

Are you a results-driven professional with a passion for driving business growth and innovation in the life sciences sector? REVIVO BioSystems, a fast-growing startup at the forefront of organ-on-a-chip and tissue engineering technology, is seeking a motivated Sales and Business Manager to lead our global business strategy and execution. This role is key to scaling our market presence and delivering cutting-edge testing services and products that contribute to a more sustainable and ethical future worldwide.

About REVIVO BioSystems

REVIVO BioSystems is a Singapore headquartered company founded by a team of engineers and biologists with deep expertise in biomedical engineering, cell cultures, preclinical studies, and tissue engineering. By taking advantage of our advance in microfluidic technology, we are on an ambitious growth trajectory, aiming to become a global leader in in vitro and ex vivo testing technologies for the cosmetic, chemical, and pharmaceutical research industries.

Role Overview

As Sales and Business Manager, you will be the driving force behind our revenue growth, responsible for developing and executing business strategies that delivers aggressive growth targets and drives our market expansion. You’ll lead our revenue growth efforts, optimize our commercial operations, and manage key client relationships to ensure customer satisfaction and loyalty. Your role will focus on scaling our business operations, acquiring high-value clients, and establishing a consistent and effective global presence. This means accelerating the adoption and expansion of our services and products worldwide, effectively managing distribution channels and ensuring a seamless customer experience across all touchpoints.

We are looking for a proactive, client-oriented leader who is committed to building strong relationships with all business stakeholders, delivering high-quality solutions, maximizing sales opportunities, and ensuring REVIVO BioSystems’ products and services reach their full market potential.

Key Responsibilities:

• Develop and implement a sales strategy to meet and exceed revenue targets, with contingency plans to ensure continuous growth.
• Lead the client acquisition process, from prospecting and lead generation to conversion and retention, ensuring CRM systems are kept up-to-date.
• Design and execute client acquisition strategies and targeted engagement plans for large corporate clients to maximize conversion rates and build long-term partnerships .
• Understand and translate client needs into tailored service and product offerings.
• Clearly communicate product and service offerings, ensuring clients understand the value and benefits.
• Ensure consistent and effective client support to deepen relationships, resolve any customer issues promptly, and identify opportunities for further sales.
• Manage overseas distributor partners, ensuring timely support and communication, and alignment with sales goals.
• Coordinate marketing and lead generation activities to enhance customers engagement and conversion processes.
• Create compelling proposals and quotations in collaboration with internal teams to secure high-value contracts.
• Stay current with industry trends and competitive developments to refine business strategies and maintain a competitive edge.
• Represent REVIVO BioSystems at industry events, trade shows, and client meetings to build the company's global presence, enhance brand visibility and client trust.

Requirements:

• Master’s degree in Life Sciences, Bioengineering, or a related field; a degree in Business Administration is a plus.
• Minimum of 5 years’ experience in sales or business development or projec management leadership roles, particularly within preclinical contract research, skincare, pharmaceutical, or ingredients industries.
• Knowledge of ex vivo and in vitro testing (preferably skin-related), is highly desirable.
• Proven experience with building partnerships with key B2B stakeholders (pharma and CRO)
• Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships.
• Flexibility to travel internationally for client meetings, trade shows and industry events.

Why Join Us?

This is a unique opportunity to take on a leadership role in a dynamic and fast-growing startup, with the growth opportunity to be in charge of the company’s Business Development holistic efforts, directly impacting our sales trajectory and market presence, and shape the future of the non animal methodologies (NAM) industry. You will work closely with the Executive and Advisory Team, driving growth and scaling our operations to support REVIVO BioSystems’ mission of advancing ethical testing technologies and making a meaningful impact on the world.

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Project Manager (Infrastructure)

Internal Code: A25021

This is a one-year contract role

What will you do?

• Oversee the planning, design, execution, monitoring, controlling and closure of assigned projects
• Plan and manage all aspects of the project’s tasks assigned and ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Proactively managing projects issues and risks
• Create and maintain comprehensive project documentation
• Validate system functionalities and ensuring the requirements are delivered accordingly to technical specification
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work to ensure the work is completed to the Board’s satisfaction
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 5 - 7 years of experience in system projects implementation, preferably cybersecurity projects
• Experience in managing multiple projects
• Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS
• Knowledge in IEC 62443
• Experience in Operational Technology and/or ICS; certifications such as SANS GSEC, (ISC)2 CISSP
• Proven experience in managing security tools and common infrastructure services.
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies (At least 4 out of 8 domains is needed)
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities:

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You need to possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements:

- Possess a degree in accounting or finance with at least 8 years of relevant experience.

- Prior experiences from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Job Responsibilities:

• Full responsibility for safe Technical operation of a Fleet of tanker vessels assigned to you.
• Besides day to day close monitoring of vessels, you will be required to preparation and supervise dry-dockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• You need to monitor closely vessel’s energy consumption on a day to day basis to enhance commercial performance with timely intervention.
• You need to drive safe work culture and inspire the shipboard team
• You will also judiciously manage budgets allocated to vessels and produce regular reports.

Job Requirements:

• Minimum 10 years sailing experience.
• Minimum 3 years sailing experience as Chief Engineer.
• You should be professionally sound, highly motivated & a good team player.
• You need to have the physical fitness as per the job demand.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry.

Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:
As a SoC Design Verification Manager, you will be you would be leading a passionate team developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C co-simulation, to mixed-signal simulation and formal verification. You will be part of the Singapore team in developing high performance MCU.

• Lead and guide the team in fulfilling the overall project requirement.
• Act as a mentor to each team members both in fulfilling their tasks and personal developments.
• Develop detailed verification plans based on design specifications and architectural requirements.
• Create and maintain test benches for complex digital designs using System Verilog and UVM (Universal Verification Methodology).
• Write, debug, and execute test cases to verify functionality, performance, and power consumption of our SoC products.
• Collaborate with design engineers to identify, analyze, and resolve design issues.
• Conduct coverage analysis and drive verification closure to ensure all functional requirements are met.
• Continuously improve verification processes and methodologies to enhance efficiency and effectiveness.
• Participate in design and verification reviews, providing constructive feedback and recommendations.
• Stay updated with the latest industry trends and advancements in verification techniques and tools.

Your Skills and Experiences:

• Education：Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience: 8 years+ prior industry experience of design verification including significant System Verilog and UVM usage with minimum of 3 years in management role.
• Technical skills

- Deep knowledge of digital logic design, SOC architecture and microarchitecture

- Proficient in simulation-based verification methodologies and languages such as UVM and System Verilog

- Skilled in developing and maintaining test benches, test cases, and verification environments

- Experience across the full verification cycle from initial planning to final tape out

- Preferred skills:

· Knowledge of low-power design techniques and verification methodologies.

· Knowledge of hardware-software co-simulation mixed-signal verification techniques.

· Knowledge of gate level simulation methodologies.

Other Skills:

• Good interpersonal skills crucial to managing team including by not limited to collaboration, listening, dependability and approachable.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

DESCRIPTION

The Interface and Risk Manager will oversee the coordination of all interfaces and the management of risks across various stakeholders, subcontractors, and project teams in the offshore substation project. This role ensures that potential technical, commercial, and operational risks are effectively managed, and that seamless communication and collaboration among the stakeholders are maintained throughout the project's lifecycle.

DUTIES & RESPONSIBILITIES

Interface Management:

• Act as the main focal point for all project interfaces between the project team, subcontractors, suppliers, and all external stakeholders
• Ensure clear and timely communication between all parties, ensuring all interface-related issues are documented and resolved efficiently, and manage Interface management plan and the related deliverables.
• Oversee the integration of various technical and system interfaces (electrical, mechanical, control systems, etc.) to ensure seamless functionality of the offshore substation.
• Manage relationships with key stakeholders, subcontractors, regulatory agencies, consultants, and other external parties, ensuring alignment with project goals and requirements.
• Manage changes to the project scope and/or technical interfaces, ensuring proper documentation, risk assessments, and approvals for modifications with management of Change Management Plan.

Risk Management:

• Identify and assess potential risks to the project, including technical, commercial, schedule, environmental, and schedule risks in cooperation with project teams.
• Perform qualitative and quantitative risk analysis to determine the likelihood, impact, and priority of identified risks. Use risk management tools like Monte Carlo simulations, FMEA (Failure Modes and Effects Analysis), risk matrices, and schedule risk management tool.
• Develop and implement risk mitigation strategies, including contingency plans for high-priority risks.
• Collaborate with relevant teams to minimize the impact of risks on the project.
• Continuously monitor project risks, ensuring that mitigation actions are effective.
• Report on risk status regularly to Project Manager, updating on risk and opportunity registers about new risks, and closed issues.

Cross-Functional Collaboration

• Work closely with project team (engineering, procurement, construction, and commissioning teams) to identify and resolve interface issues and risks across all stages of the project.
• Manage the project schedule and budget by addressing interface delays and risk-related cost escalations.
• Provide training and raise awareness on interface and risk management processes within the project team, ensuring all team members understand their roles and responsibilities in managing these aspects.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

Education

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, Project Management, Risk Management, or a related field. A Master’s or certification commensurate with above engineering is a plus.

Experience

• Minimum 3-5 years of experience in interface management, ideally within offshore energy, oil & gas, or offshore wind projects.
• Minimum 3-5 years of experience in risk management, with a focus on large infrastructure or energy projects, particularly offshore substations, offshore wind farms, or related sectors.
• Previous experience in offshore substations or offshore wind projects is highly desirable.

Qualifications

• In-depth understanding of offshore substation design, electrical systems, mechanical systems, grid integration, and offshore operations.
• Strong knowledge of risk management principles, methodologies (e.g., FMEA, Monte Carlo), and industry standards (ISO 31000 and so on).
• Familiarity with project management software (MS software) and experience working with large, multidisciplinary teams.
• Excellent verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.
• Strong problem-solving skills to address complex interface and risk management challenges, balancing technical, operational, and commercial factors.
• Ability to lead cross-functional teams, ensuring alignment on project goals and risk management objectives.
• PMI-RMP (Risk Management Professional) or other project management certifications is highly desirable.

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

Job Title: Social Media Manager

Job Summary:
We are looking for a creative and strategic Social Media Manager to join our team. You will be responsible for managing our social media platforms, creating engaging content, and growing our online presence to drive brand awareness and audience engagement.

Key Responsibilities:

• Develop and execute social media strategies aligned with marketing goals.
• Create, curate, and schedule engaging content for various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Monitor and respond to comments, messages, and mentions to foster community engagement.
• Analyze social media performance using analytics tools and provide insights for improvement.
• Stay updated with the latest social media trends, tools, and best practices.
• Collaborate with the marketing team to ensure brand consistency across channels.
• Manage social media ad campaigns and budgets.

Requirements:

• Proven experience as a Social Media Manager or similar role.
• Strong understanding of major social media platforms and their best practices.
• Excellent communication, writing, and creative skills.
• Proficiency in social media management tools
• Analytical mindset with the ability to interpret data and metrics.
• Ability to multitask and manage multiple platforms simultaneously.

Preferred:

• Experience with social media advertising and campaign management.
• Basic knowledge of graphic design or video editing tools.

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• Strong understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.
• Experience in managing clients in China, Hong Kong and Taiwan.

Looking for a new challenge in your career? Want to hone your skills in media, advertising and events? Want to work for leading brands in their respective industries? If you are competitive and driven by results, we have an opportunity for you to join our team as a Regional Sales Manager working on key accounts across SEA.

Lighthouse Independent Media is looking for relationship experts, ready to take on a challenge and join a successful team constantly rewarded for their success. Is this you?

Your role:

As a Regional Sales Manager, you will play a pivotal role in creating media plans, developing your account territory and partnering with clients to ensure their ROI is second to none. You will manage a set of key accounts and be responsible for growing your market share to add to the bottom line of your business unit.

Key responsibilities:

• Event sponsorship and media advertising revenue; grow territory revenue by increasing the volume of clients, average spend of each client and market share across all platforms.
• Business development; to hunt and attract new business for your assigned territory and grow a client base in our key markets across SEA.
• Product development and market growth; constantly share insights and market intelligence feedback with key stakeholders to develop your media and events products, leading to increased revenue.
• Develop innovative sales strategies that deliver results.
• Reporting; communicate actual results to target on a weekly basis ensuring accurate forecasting and an understanding of your market to align with economic changes and industry trends.

Key requirements:

• Excellent sales skills; sales process, negotiation and closing.
• Strong attention to detail and ability to work under pressure.
• Sleek presentation skills; ability to structure and present media campaign plans.
• Excellent English communication skills.
• Minimum two years of advertising & sponsorship sales experience in events or media industry.

Required attributes

• Highly motivated, ambitious, confident and enthusiastic;
• Disciplined and conscientious with a strong work ethic;
• Intelligent, persuasive and resourceful;
• Fast learner with an eagerness to pick up new skills;
• Positive, outgoing, confident, well-presented with a good sense of humour;

Why join us:

• Performance-focused culture that rewards and supports employees.
• Highly collaborative & mentorship-based culture where teamwork thrives.
• Gain valuable experience in media and event sales, marketing, and the wider industry.
• Have the opportunity to ideate, collaborate and add value to the bottom line of your business unit.
• Competitive rewards offered for meeting and exceeding set KPIs

If you are experienced in account management, talented in consulting with your clients across multiple platforms and ready to grow a territory; in volume and revenue, we encourage you to apply for this opportunity.

What you will do:

As EPC BD Manager (SEA), you will be As we continue to innovate and grow, we are looking for a Business Development Manager. This role will be responsible for driving sales growth in the EPC industry in SEA particularly focused on the lifecycle replacement of HVAC, BMS, and Chillers Systems.

How you will do it:

• Developing comprehensive short- and long-term sales plans while preparing effective sales strategies and submissions.
• Engaging target organizations to identify and pursue profitable sales opportunities.
• Managing the preparation and submission of competitive sales proposals.
• Influencing tender requests to promote Johnson Controls specified Applied Products and Systems/Solutions.
• Achieving secured sales volume ($) and gross margin ($) against assigned business plans.
• Providing insights to management regarding the Applied industry while recommending strategies to maximize future business in line with the Applied growth strategy.
• Building strong customer relationships and delivering sales and technical support to Contractors, Consultants, and End-Users to enhance solution sales and customer satisfaction.
• Forecasting sales secured, delivery, collection, sales backlog, inventory management, and addressing any other sales-related issues consistently.

What we look for:

• Bachelor Degree or above, preferably in Mechanical engineering and HVAC engineering or Electrical / Electronic engineering
• At least 5 years of experience in sales, preferably within the HVAC industry.
• Demonstrated sales success with year-on-year growth.
• Strong ability to communicate effectively at all organizational levels.
• Experience collaborating with Consultants, Owners, main Contractors, and key Stakeholders in the Building and Commercial Industry.
• Exceptional leadership, communication (written & verbal), and interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description

• Formulate sales strategies and conduct sales activities including preparation of proposals for JGCAP covering Singapore and its neighboring markets in APAC region. The position is expected to formulate specific short-, medium- and long-term sales strategies for JGCAP based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

Requirements

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English

*Please provide true and correct information to the best of your knowledge to our screening questions.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Leadership: Provide strong leadership and direction to the restaurant staff, fostering a positive and cohesive team environment.

Operations: Manage and supervise daily operations and events such as dining room management, inventory control, and equipment maintenance. Assume responsibility and collaborate closely with the kitchen team as required.

Financial Management: Develop and manage budgets, control costs, and maximize profitability while ensuring top-notch quality.

Customer Service: Ensure a high level of customer satisfaction through excellent service, addressing customer feedback, and resolving any issues promptly.

Menu and Marketing: Collaborate with our culinary team to create and update menus. Contribute to marketing strategies to attract and retain customers.

Recruitment:

Recruit individuals who not only have the right skills but also fit well with the team culture and values.

Ensure that new hires are integrated smoothly into the team.

Staff Training and Development: Coach, mentor, and provide ongoing training to enhance the skills and performance of our staff.

Vendor and Supplier Relations: Maintain strong relationships with suppliers to ensure the highest quality of ingredients and products at competitive prices.

Quality Control: Uphold our standards for food quality, presentation, and service.

Health and Safety: Ensure strict compliance with health and safety regulations, including food safety practices and staff training.

Problem-Solving: Handle unexpected issues and challenges that may arise within the restaurant.

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions