Roles & Responsibilities

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 3 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Key responsibilties:

• System Development：Build the regional financial management system.
  Develop and refine financial management processes and foundational policies.
  
• Asset and Fund Management：Oversee regional asset and fund management.
  Establish internal controls and risk warning mechanisms to ensure the safety and integrity of state-owned assets.
  Improve resource utilization efficiency.
  
• Taxation and Audit：Organize external audits and tax filings for regional companies.
  Provide guidance for operational companies within the region on related tasks.
  
• Financial Planning：Conduct financial planning within the region and manage cross-border tax planning.
  Oversee comprehensive budgeting for the region.
  
• Financial Support：Guide accounting and financial management support for national subsidiaries within the region.
  Oversee financial inspections of regional subsidiaries.
  Lead regional financial digitalization and intelligent financial systems initiatives.
  
• Financial Reporting：Manage the preparation and coordination of financial reports (monthly and quarterly) across the region.
  
• Performance Appraisal：Implement regional and national organizational performance appraisals.
  Oversee the execution of performance evaluations for national subsidiaries.

Qualification Requirements

• Educational Background:Bachelor’s degree or higher in telecommunications, management, or related fields.
  
• Work Experience:Minimum of 3 years of relevant work experience.
  Proven experience in enterprise management and team leadership.
  
• Skills and Competencies:Strong analytical, communication, and coordination abilities.
  Proficiency in Mandarin and English for daily work communications.
  
  

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

A construction sales manager's responsibilities include:

• Leading the sales team: Recruiting, training, and motivating the sales team to achieve sales goals
• Building a customer base: Establishing and growing a customer base
• Analyzing the sales process: Continuously analyzing the sales process to improve success
• Setting goals: Setting goals for the development team and business growth
• Promoting the company: Promoting the company's products and services to clients
• Coordinating development: Coordinating all aspects of the development process, including prospecting, pitching, and contract negotiations
• Overseeing projects: Overseeing projects at one or multiple sites
• Collaborating with clients: Collaborating with clients and consultants in design reviews
• Ensuring design quality: Ensuring design quality and authority compliance

A construction sales manager may also work with upper management to establish a sales reporting framework.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Track project costs in order to meet budget
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Must be able to work as an individual contributor.
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Good Communication and leadership skill

Who We Are

The EDL Group is a leader in surfacing materials, serving architects and interior designers with cutting-edge solutions for stunning and functional spaces. Headquartered in Singapore, with a regional presence and over 200 employees worldwide, we pride ourselves on delivering innovative, design-led products that inspire creativity.

Job Description

We are looking for a Design Manager to spearhead our Graphic Design team and bring bold, innovative ideas to life.

Key Responsibilities

1. Strategic Planning:

• Collaborate with senior management to define the creative direction and align it with business goals.
• Develop and implement strategies to enhance the design team’s productivity and creativity.
• Ensure all creative outputs align with brand guidelines, company objectives, and marketing goals.

2. Internal collaboration:

• Work closely with internal stakeholders across departments to understand project goals and creative requirements.
• Act as the key point of contact for internal design needs, managing expectations and delivering high-quality results.

3. Concept Development & Execution:

• Drive brainstorming sessions to develop innovative ideas that meet internal objectives.
• Oversee the design process from concept to final delivery

4. Team Leadership:

• Lead, mentor, and inspire the graphic design team
• Provide constructive feedback and guidance to team members to elevate the quality of deliverables and foster professional growth.

Qualifications

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, After Effects, Premiere Pro, etc.) and other design tools.
• Experience in Print, Motion Graphics, and Digital Design (websites, social media, animations, videos).
• A strong portfolio showcasing a variety of projects, including print, motion, and digital designs
• Strong communication skills
• Capable of working independently and managing multiple projects and deadlines.
• A proactive mindset, passion for design, and eagerness to learn new skills.

Preferred Skills

• Expertise in typography, 3D design, or advanced motion graphics.
• Understanding of UX/UI design principles for digital projects.

What We Offer

• A dynamic and creative work environment.
• Opportunities for growth and development.
• The chance to lead and shape impactful projects

Responsibilities:

-Manage 6 outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

Experience: 6-9 Years

Role: Test Manager

Key Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.

Key Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

ob Description

• Recommend haircuts, hairstyles and colours for customers according to their face shapes and preferences
• Cut, trim and shave hair using professional equipment
• Provide chemical services such as: rebonding, perming, colouring and bleaching
• Provide hair analysis and scalp treatment
• Ensure clealiness of the salon and sterilize tools after every job
• Recommend services suited to each customer's hair type

Why join us?

• Earn more as you deliver better quality services and build a network of loyal, repeat customers
• Get financial freedom and confidence with guaranteed payments into your bank account every week
• Guidance and training provided
• Fun environment

Job Requirements

• Good communication and interpersonal skills
• Willingness to learn and upgrade
• Positive attitude, self-motivated and disciplined individuals
• At least 10 Year of working experience in the related field is required for this position

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Work Dynamics - Integrated Facilities Management

Responsibilities:

• Provide reporting and analytics for Client, including but not limited to maintenance activities, inspection and incidents, generate key performance indicators and metrics, budget performance and variance analysis
• Developing, managing and tracking of admin and facilities management budget. This would include introducing cost control measures implementation (as identified) to ensure financial efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination works which may impact office operations.
• Develop and implement strategic facilities management plans across the Southeast Asian region
• Oversee day-to-day facilities operations in multiple countries, ensuring consistency and efficiency.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA) and quality standards.
• Manage a team of facilities managers and coordinators across various locations
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Establish and maintain relationships with key stakeholders, vendors, and service providers
• Ensure compliance with local regulations and company policies in all managed facilities.
• Develop and monitor key performance indicators (KPIs) for facilities management across the region.
• Propose and implement corrective actions and enhancements to optimize performance.
• Optimize facilities-related costs while maintaining high standards of service and safety
• Implement and oversee sustainability initiatives across regional facilities
• Coordinate and oversee major facilities projects, including renovations and relocations
• Develop and manage emergency response and business continuity plans for all sites

Requirements:

• Min Degree in Engineering with at least 4 - 6 years of expereince in similar function
• Team player

Position Overview

We are seeking a motivated and experienced Partner Manager to develop and lead our partner program. As the Partner Manager, you will play a pivotal role in driving business growth by establishing and managing relationships with resellers and implementation partners. You will develop a structured partner program and build a robust partner network that aligns with our business goals.

Key Responsibilities

Develop the Partner Program:

• Design and implement a comprehensive partner program, including onboarding processes, training, certifications, and incentive structures.
• Define tiers, benefits, and requirements for partners to encourage engagement and growth.

Build and Manage Partner Network:

• Identify, recruit, and onboard resellers and implementation partners globally or regionally.
• Establish and nurture strong relationships with partners, ensuring alignment with business objectives.
• Act as the primary point of contact for partners, addressing their needs, resolving issues, and facilitating collaboration.

Drive Partner Sales and Growth:

• Collaborate with the sales and marketing teams to create co-marketing initiatives and campaigns for partners.
• Set and monitor partner performance metrics, including sales targets and customer satisfaction levels.
• Provide regular reporting and insights on partner contributions to revenue and market share.

Support Partner Enablement:

• Equip partners with the tools, training, and resources needed to effectively promote and implement our software product.
• Organize and oversee partner events, webinars, and workshops to ensure continuous learning and engagement.

Strategic Development and Market Analysis:

• Conduct market analysis to identify opportunities and gaps in the partner ecosystem.
• Develop strategies to expand partner reach in key markets and industries.
• Continuously refine the partner program based on feedback and evolving business needs.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (5+ years) in partner management, channel sales, or business development within the software or IT industry.
• Demonstrated success in building and scaling partner networks.
• Strong understanding of reseller and implementation partner dynamics.
• Excellent interpersonal, negotiation, and relationship-building skills.
• Strategic thinker with strong problem-solving capabilities.
• Proficiency in CRM systems and partner management tools.
• Willingness to travel as required to meet with partners and attend industry events.

Why Join Us?

• Opportunity to shape and lead the growth of a key business channel.
• Collaborative and innovative work environment.
• Professional development and career advancement opportunities.

If you are passionate about building partnerships and driving growth, we would love to hear from you!

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Roles & Responsibilities

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Requirements:

- Degree in Engineering, Construction Management, or any related field.

- Min. 5 years of experience in project management.

- Strong leadership and communication skills.

- Excellent problem-solving and decision-making skills.

- Experience in the construction field.

- Willing to relocate to overseas

Position: Store Manager

Location: Based in Singapore

About the company

As one of the world’s most prestigious luxury maisons with a rich heritage of craftsmanship and innovation, they pride ourselves on creating timeless luxury bags and accessories. Their legacy is built on unparalleled artistry, impeccable quality, and an exceptional customer experience.

They are seeking a passionate and experienced Store Manager to lead our flagship boutique/store and uphold the maison’s exceptional standards of service and excellence.

Key Responsibilities
• Sales Leadership & Retail Operations
• Drive the boutique’s sales performance to exceed targets, ensuring consistent growth and profitability.
• Implement effective sales strategies and initiatives to achieve both individual and team objectives.
• Oversee all store operations, ensuring operational excellence, efficiency, and adherence to brand guidelines.
• Monitor inventory levels and ensure the timely replenishment of products to meet customer demand.
• Team Leadership & Development:
• Lead, mentor, and inspire a team of sales associates and specialists, fostering a high-performance culture.
• Develop training programs to elevate product knowledge, customer service, and sales techniques.
• Conduct regular performance evaluations and provide feedback for continuous improvement.
• Create a supportive and collaborative work environment that aligns with the maison’s values.
• Customer Experience & Relationship Management:
• Embody the maison’s values by providing an exceptional customer journey and bespoke shopping experience.
• Build and nurture long-term relationships with high-value clients through personalized service and follow-ups.
• Address and resolve client concerns with grace and professionalism to ensure client satisfaction.
• Partner with the marketing team to host exclusive in-store events, VIP appointments, and clienteling activities.
• Brand Stewardship:
• Uphold and communicate the maison’s heritage, craftsmanship, and unique brand identity to clients and the team.
• Ensure the boutique is always impeccably presented, maintaining the visual merchandising standards.
• Act as the face of the maison in the local luxury market, building partnerships and representing the brand at events.

Skill & Requirements
• Minimum 4 years of sales and retail operations experience with a luxury brand.
• Proven track record of achieving sales targets and leading successful teams in the luxury retail sector.
• Strong customer service orientation with a passion for delivering an elevated shopping experience.
• Excellent communication and interpersonal skills, with the ability to build meaningful client relationships.
• In-depth knowledge of luxury bags and accessories, including trends, craftsmanship, and market positioning.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A charismatic and professional demeanor, with a deep appreciation for luxury and heritage.

Qualifications
• Fluency in additional languages is highly desirable to cater to an international clientele.
• Experience with clienteling tools, CRM systems, and hosting exclusive VIP events.
• Passionate about luxury, art, and culture, with a deep understanding of the maison’s heritage and legacy.

Whats in it for you?:
• A competitive salary and performance-based bonus.
• Opportunities for growth within the maison’s global network.
• A chance to represent a globally renowned luxury heritage brand and work in a highly esteemed environment.

Application Process:

If you have the expertise and passion to uphold the exceptional standards of our maison

This role is ideal for someone who thrives in the luxury industry, appreciates artistry, and is driven by creating memorable customer experiences while leading a high-performing team.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

We are seeking a highly motivated and experienced Operations Manager to lead and manage our logistics operations, ensuring smooth, efficient, and cost-effective service delivery across all functions.

Responsibilities:

• Oversee day-to-day logistics and warehouse operations, ensuring seamless execution of both inbound and outbound activities.
• Supervise and lead a team of warehouse staff, drivers and delivery attendants, ensuring adherence to company processes and quality standards
• Continuously improve workflows, ensuring efficiency in route planning, inventory control and space utilisation
• Maintain accurate inventory records, reconcile stock with data storage systems and ensure effective control processes are in place
• Collaborate with other internal and external departments to ensure smooth and timely delivery of products to clients
• Ensure a safe working environment by enforcing safety protocols, compliance with health and safety regulations, and adherence to all legal requirements.
• Track operational performance and provide regular recommendations to management
• dentify and resolve any operational issues, ensuring minimal disruption to services and maintaining high level of customer satisfaction

Requirements:

• Minimum 3-5 years of experience in logistics/operations management
• In-depth understanding of logistics operations, inventory management, warehouse systems and end-to-end supply chain processes
• Ability to multitask and manage priorities under tight deadlines
• Proven ability to lead, manage and develop a team with strong interpersonal and communication skills
• Ability to analyse operational data, identify trends and implement corrective actions to improve performance
• Takes ownership, an inventive problem-solver, and maintain a high level of accountability

About us:

Royal Logistics Solutions Pte Ltd is is a leading logistics solutions provider, specializing in transportation logistics, warehousing, material handling, and labor supply. We pride ourselves on delivering customized solutions for businesses across various sectors. As we continue to expand, we are looking for driven individuals to join our team and help us achieve new heights.

Roles & Responsibilities

Responsibilities:

* Do site visits for prospective customers looking for local and international moves.

* Providing quotes to customers and actively following up with them.

* Be the primary point of contact for your clients.

* Have sales experience in the moving and relocation industry.

Requirements:

* Prior sales experience within the moving and relocation industry.

* Confident in a customer facing environment and abilty to convert enquiries into sales.

* Candidate must be dedicated, motivated and well presented sales professional.

* Excellent communication, organisational skills and time management.

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Job Description & Requirements

As the Bar Manager at Violet Oon, you will lead the bar operations with a focus on delivering exceptional guest experiences, ensuring compliance with regulations, and optimizing beverage sales. This role requires strong managerial skills, industry expertise, and a proactive approach to enhancing bar performance.

Key Responsibilities:

1. Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
2. Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
3. Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
4. Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
5. Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
6. Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
7. Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
8. Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
9. Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
10. Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
11. Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.

Minimum Qualifications / Experience:

• Bachelor's degree or equivalent in Food & Beverage Management or related field.
• Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
• Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
• Excellent leadership, communication, and problem-solving skills.
• Proven track record of driving sales, managing teams, and delivering exceptional customer service.
• Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Responsibilities:

· Lead and Schedule Operation department team daily schedule (Supervisors and Technicians)

· Deliver cost budgeting and practice lean resource management to drive operation cost down with the use of IT and technology

· Ensure projects are carried out within budget and resources are allocated appropriately with safety compliances

· Provide strategies and measurement to ensure each team is performing to standard and ensure each headcount are value adding to the company’s productivity and efficiency

· Provide and arrange internal or external training to upskill everyone

· Discipline and conduct safety awareness talks and training

· Drive absentees’ rate, overtime rate and defect job rates to the lowest

· Ensure project delivered and signed off by the clients (Delivery Order) and materials receive are accordingly to orders

· Manage Logistic and inventory team to ensure all delivery and materials are account for

· Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors

· Perform detailed documentation to track project development and design process

· Assist in HR related communications and procedures for the operation teams

· Assist in creating statistical reports for management.

· Any other duties as assigned and comply to ISO / OSHA standards

Leadership

· Lead, manage and motivate allocated team member(s)

· Develop clear goals that is in line with Management’s direction

· Be an excellent team player/mentor to collaborate with the internal and external teams/business partners

Requirements:

· Minimum 5 years of experience in Operation management with blue collar workers

· Dip/Degree in Engineering or equivalent.

· Proficient in MS Excels/words/PowerPoint/Project

· Preferred skill sets: Self Driven, resourceful, problem-solving nature, strong business acumen, project management and good conversational/writing skills in English.

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

Job Description

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements

Requirements

• Bachelor degree in Civil, Structural or in a related field recognised by the PEB Singapore.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi works
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly
• Must be self-motivated and able to work independently

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments