Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Develop and implement investor relations programs to foster effective communication and build strong relationships with the investment community, media, and other stakeholders.
• Oversee the production of investor relations materials, including annual reports, unitholder circulars, announcements, press releases, presentations, and website content.
• Organize and manage investor and analyst engagement events, such as AGMs, analyst briefings, investor conferences, and roadshows.
• Stay updated on developments in the REITs and real estate sectors to provide insights into market trends, activities, competitive landscape, shareholder concerns, and ESG-related issues.
• Manage the production of the REIT’s annual sustainability report, ensuring compliance with SGX reporting requirements.
• Monitor and review major ESG ratings, while enhancing the REIT’s corporate image and reputation.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 8 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$9,500 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Summary

We are seeking a skilled and motivated Public Relations Officer to join our team. As a Public Relations Officer, you will be responsible for managing and enhancing the public image and reputation of our organization. You will develop and execute effective communication strategies, build relationships with key stakeholders, and handle media relations. The ideal candidate has exceptional communication skills, a strong understanding of public relations principles, and the ability to adapt to a fast-paced and dynamic environment.

Responsibilities

• Communication Strategy: Develop and implement comprehensive communication strategies that align with the organization's goals and objectives. Create messaging frameworks, key talking points, and press releases to effectively convey the organization's mission, initiatives, and achievements.
• Media Relations: Cultivate and maintain relationships with media representatives, journalists, and influencers. Proactively pitch stories and secure media coverage for the organization and its events, campaigns, and milestones. Serve as the primary point of contact for media inquiries and coordinate interviews and press conferences.
• Content Creation: Write, edit, and distribute compelling and engaging content for various channels, including press releases, newsletters, articles, blog posts, and social media. Ensure all content is accurate, consistent, and aligned with the organization's brand and messaging.
• Crisis Management: Act as the organization's spokesperson during times of crisis or reputation management issues. Develop crisis communication plans, prepare key messaging, and manage media inquiries effectively. Mitigate potential damage to the organization's reputation and maintain transparency and trust with stakeholders.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, partners, government agencies, and community organizations. Develop communication materials tailored to specific audiences and collaborate with internal teams to ensure consistent messaging across all touchpoints.
• Event Planning and Management: Coordinate and oversee the planning and execution of press conferences, product launches, corporate events, and other public relations initiatives. Work closely with event organizers, vendors, and internal teams to ensure seamless execution and maximum media exposure.
• Monitoring and Reporting: Monitor media coverage and public sentiment related to the organization and its industry. Prepare regular reports on media activity, campaign effectiveness, and key performance indicators. Analyze data to identify trends, opportunities, and areas for improvement.

Requirements

• Experience working in the entertainment and nightlife industry
• Able to work on weekends and public holidays if required
• Knowledge of mandarin dialect is essential
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Knowledge of public relations principles, strategies, and best practices.
• Experience in media relations, including pitching stories and handling media inquiries.
• Ability to effectively manage crisis situations and handle sensitive information.
• Familiarity with social media platforms and digital marketing trends.
• Exceptional organizational and time management skills.
• Proficiency in relevant software and tools.
• Ability to work independently and collaboratively in a fast-paced environment.

We offer a competitive salary, along with benefits and opportunities for professional growth. If you have a passion for public relations, a knack for storytelling, and a desire to shape and protect our organization's reputation, we invite you to apply for the position of Public Relations Officer.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Location : Jurong East / Ang Mo Kio

Responsibilities:

• Provide strategic direction and Lead business development activities in the Public Sector
• Plan and implement policies and strategies to grow the local market
• Conduct market research and analysis of business opportunities and develop projects for new marketing initiatives
• Collaborate other departments on local projects and developments
• Communicate with government regulatory bodies to ensure compliance
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting and analysis would be advantage
• Proficient in software tools and financial modeling experience would be an advantage
• Familiar with or extensive network with government agencies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location : Jurong East / Ang Mo Kio

Responsibilities:

• Provide strategic direction and Lead business development activities in the Public Sector
• Plan and implement policies and strategies to grow the local market
• Conduct market research and analysis of business opportunities and develop projects for new marketing initiatives
• Collaborate other departments on local projects and developments
• Communicate with government regulatory bodies to ensure compliance
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting and analysis would be advantage
• Proficient in software tools and financial modeling experience would be an advantage
• Familiar with or extensive network with government agencies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Follow Marriott’s “ABCs of Housekeeping”

- Clean shower, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

- Adhere to cleaning procedures and instructions for use of cleaning agents.

- Strip beds and make beds, changing bed linens, which may require lifting bedspreads.

- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

- Push and pull vacuum throughout entire room and empty trash.

- Replenish amenities, linens, and supplies in guest room.

- Sign for room keys, retrieve, push to assigned rooms and restock carts. Visually inspect room for cleanliness and appearance and signify completion for room.

- Assist with laundry or public area whenever needed.

- On time and at work when scheduled and in proper uniform.

Job Summary: We are seeking a skilled and motivated Public Relations Officer to join our team. As a Public Relations Officer, you will be responsible for managing and enhancing the public image and reputation of our organization. You will develop and execute effective communication strategies, build relationships with key stakeholders, and handle media relations. The ideal candidate has exceptional communication skills, a strong understanding of public relations principles, and the ability to adapt to a fast-paced and dynamic environment.

Responsibilities:

1. Communication Strategy: Develop and implement comprehensive communication strategies that align with the organization's goals and objectives. Create messaging frameworks, key talking points, and press releases to effectively convey the organization's mission, initiatives, and achievements.
2. Media Relations: Cultivate and maintain relationships with media representatives, journalists, and influencers. Proactively pitch stories and secure media coverage for the organization and its events, campaigns, and milestones. Serve as the primary point of contact for media inquiries and coordinate interviews and press conferences.
3. Content Creation: Write, edit, and distribute compelling and engaging content for various channels, including press releases, newsletters, articles, blog posts, and social media. Ensure all content is accurate, consistent, and aligned with the organization's brand and messaging.
4. Crisis Management: Act as the organization's spokesperson during times of crisis or reputation management issues. Develop crisis communication plans, prepare key messaging, and manage media inquiries effectively. Mitigate potential damage to the organization's reputation and maintain transparency and trust with stakeholders.
5. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, partners, government agencies, and community organizations. Develop communication materials tailored to specific audiences and collaborate with internal teams to ensure consistent messaging across all touchpoints.
6. Event Planning and Management: Coordinate and oversee the planning and execution of press conferences, product launches, corporate events, and other public relations initiatives. Work closely with event organizers, vendors, and internal teams to ensure seamless execution and maximum media exposure.
7. Monitoring and Reporting: Monitor media coverage and public sentiment related to the organization and its industry. Prepare regular reports on media activity, campaign effectiveness, and key performance indicators. Analyze data to identify trends, opportunities, and areas for improvement.

Requirements:

• Proven work experience as a Public Relations Officer or in a similar role.
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Knowledge of public relations principles, strategies, and best practices.
• Experience in media relations, including pitching stories and handling media inquiries.
• Ability to effectively manage crisis situations and handle sensitive information.
• Familiarity with social media platforms and digital marketing trends.
• Exceptional organizational and time management skills.
• Proficiency in relevant software and tools.
• Ability to work independently and collaboratively in a fast-paced environment.

We offer a competitive salary, along with benefits and opportunities for professional growth. If you have a passion for public relations, a knack for storytelling, and a desire to shape and protect our organization's reputation, we invite you to apply for the position of Public Relations Officer.

Hi,

We are an Italian Gastrobar establishment.

We are looking for someone who is experienced in social media marketing in F & B.

We require minimum qualification of bachelor degree, have a passion in F&B and is good in food photo taking. Preferably with a minimum one to 2 years experience in social media marketing.

Job also requires to work physically at the restaurant.

Offering a 5.5 days work week, salary between $6500 - $7800.

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Support the development and production of the Annual Report and Sustainability Report.
• Monitor and report sustainability performance, ensuring compliance with regulations and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.
• Assist in creating investor relations materials, including press releases, announcements, presentations, and website updates.
• Conduct research on REITs and the real estate industry.
• Organize investor and analyst events such as AGMs, roadshows, and conferences.
• Prepare scripts and FAQs for senior management for key events like AGMs, EGMs, and quarterly results.
• Provide daily news scans and market updates for management.
• Maintain and update announcements on the company website.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 5 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$7,000 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Exciting Opportunity: VIC Client Relations Manager – Italian Luxury Timepieces

Are you passionate about luxury timepieces and creating unforgettable experiences for high-net-worth individuals (HNWI)? Join us in shaping the future of client engagement for a prestigious Italian timepiece brand.

The Role: VIC Client Relations Manager

As the VIP Client Relations Manager, you will report to the Retail Performance and Training Manager for SEAO. Your mission is to drive high-end timepiece sales, coach boutique teams in client relations, and cultivate exceptional relationships with clients in Singapore, with opportunities to expand across Southeast Asia.

This role is perfect for a strategic and relationship-driven individual eager to connect with discerning clientele and elevate the brand’s presence in the luxury market.

Your Key Responsibilities

Drive Sales and Cultivate Relationships

• Recruit, retain, and upgrade a robust portfolio of VICs (Very Important Clients).
• Reactivate dormant clients and expand the database by building strong connections.
• Identify new client channels through clubs, associations, and corporate circles.
• Host and participate in events, leveraging watch communities and social opportunities.
• Champion corporate sales and proactive client acquisition with the “hunters” elite squad.

Client Relationship Management (CRM) Support

• Collaborate with the CRM team to design and execute a clear client development action plan.
• Provide actionable insights by analyzing client purchase trends and profiles.
• Monitor and optimize KPIs, ensuring every client touchpoint delivers excellence.

Coach and Empower Teams

• Support boutique teams in enhancing client relations and communication skills.
• Partner with Boutique Managers to review client histories and design personalized action plans.

Be the Brand Ambassador

• Represent the brand with professionalism and integrity, embodying its core values in every interaction.

What We’re Looking For

• Experience: Minimum 5 years in the luxury industry, with a proven track record in sales or client-facing roles.
• Network Savvy: Skilled at managing HNWI relationships and building a strong network.
• Personality: Outgoing, entrepreneurial, with exceptional social and emotional intelligence.
• Mindset: Flexible, creative, and curious, with a team-oriented approach.
• Expertise: Adept at identifying opportunities, strategizing client engagement, and executing events.

Interested candidates may email their updated resume to [email protected]

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Associate Director in the Strategic Relations business unit plays a crucial role in representing the school in senior engagement and relationship management. This position has a strong focus on identifying new opportunities through establishing C-suite contacts, and nurturing relationships with senior-level academia and industrial alliances. He/she will be required to proactively engage both local and regional alliances to build a potential pipeline of industry partners to further collaboration opportunities.

We are seeking a self-driven individual with a proven ability in proactively engaging and fostering alliances to enhance partnership opportunities. The individual should be comfortable navigating ambiguity, maintaining a results-driven outlook, and embracing innovation to achieve desired outcomes.

Strategic Implementation of Regional Initiatives

• Enhance our target growth in student diversity through regional engagement initiatives
• Manage international relations - support the Business School's vision to lead from Asia
• Identify, optimize and develop strategic partnerships with large regional organizations and institutions to expand market reach and engagement
• Actively seek out and generate leads to expand opportunities and conversations
• Drive the development of a robust pipeline of industry alliances, both locally and regionally

Corporate Engagement and Stakeholder Mapping

• Develop outreach efforts by identifying senior contacts within target organisations and initiate programmes with view to increase the number of academia and corporate partnerships
• Develop and maintain relationships with senior stakeholders and generate high-level opportunities for potential collaborations and partnerships effectively

Stakeholder Management

• Work closely with internal stakeholders to jointly increase brand and programme level awareness in key markets through outreach efforts
• Adopt a collaborative approach in engaging and influencing key internal stakeholders to support larger school goals in addition to their individual programme office objectives

Events Planning

• Strategic planning of selected events that align with the Business School’s vision. This includes conceptualisation of the programme flow, invitation of appropriate guest speakers, engagement activities, liaison with stakeholders and the overall management control of logistics and budget.

Qualifications

• Bachelor's degree or higher in Business, Marketing, Communications, or a related field with a minimum of 15 years of relevant experience
• Strong leadership profile with excellent interpersonal skills across organisational hierarchy and ability to work effectively with a diverse community
• Communicate effectively with senior-level B2B - lead generation through business closing. and represent the university professionally in all interactions
• Proven competencies in business development and demonstrated success in driving account growth
• Able to work with loosely defined problem spaces, and investigate to sense-make, propose and implement sound and timely solutions
• Proven track record in industry collaboration and experience in the higher education sector will be advantageous

(Appointment job grade will commensurate with the selected candidate's experience)

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Reservations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Job Description :

· Managing a portfolio of commercial accounts

· Prepare sales quotations and presentations to customers and prospects

· Achieve monthly and annual sales targets

· Develop and maintain strong business relationships with customers to build up loyalty

· Provide timeliness before and after-sales support to customers

· Compliance to administrative requirements on account management

· Any other duties as assigned from time to time

Requirements :

· Diploma in any discipline

· Sales-driven

· Highly reliable and meticulous

· Strong communication/ people skills

· Strong team player

· Active listener

· Effective problem-solver

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Description

• Review arrival/departure guest lists
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with guests
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation, booking of tickets, etc)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Taking and checking reservations
• Replying emails regarding reservations

Job Requirement

• 1 year experience needed.
• Require to be customer service oritented indviduals.
• Able to work shifts and weekends.
• At least N Level certificate

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• Handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To prepare gifts and presentation for hospital’s festivity celebrations
• Participate in projects and assist in events
• Perform any other duties or responsibilities assigned by FOM

Requirements:

• Diploma/ Degree in any discipline
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills.
• Preferably with at least 1 year of customer service experience or in the service industry
• Open to shift work arrangement
• Patient and compassionate towards guests and patients
• Bilingual and knowledge of a foreign language will be an asset
• Good telephone etiquette

DESCRIPTION

Job Title

Senior Guest Relations Officer

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Benefits

• Medical and Dental Benefits
• Birthday leave
• 2 off days per week
• Shift and meal allowances
• Revenue incentive
• Referral fee
• Overseas incentive Trip
• Opportunity to promote to manager

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

Company Description

Based in Singapore, the People Relations Officer - Lounges provides passenger relations for one of the world's leading airline lounges at Singapore Changi Airport.

Job Description

· Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.

· Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.

· Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.

· Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Qualifications

· Minimum high school diploma; bachelor’s degree in hospitality, tourism, or related field preferred.

· Previous customer service or hospitality experience, ideally in an airport or lounge setting; experience handling passenger relations and complex requests is a plus.

· Strong communication, problem-solving, and interpersonal skills; proficiency in basic computer systems; fluent in English; multilingual abilities are a plus.

· Customer-focused, detail-oriented, and able to work under pressure; flexibility to work various shifts in a 24-hour operation, including evenings, weekends, and holidays.

Additional Information

Please apply through Accor Career website link:

https://careers.accor.com/global/en/job/passenger-relations-officer-lounges-in-singapore-jid-39779

(Accor Career job code reference: REF3825G)

Our culture of inclusion welcomes everyone regardless of race, gender and background.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

• Handle internal and external inquiries
• Handle and resolve customers complaints
• Provide customers with our course and product information
• Arrange class schedules and replacements
• Collection of payment
• Liaise with parents for day to day inquiries
• Front Desk Duties
• Other Administrative Duties

Job Requirements

• Minimum Diploma
• Preferred English and Chinese Speaker (As the customers are mainly Chinese speakers, most of the time need to use Chinese to provide information or feedback to customers in spoken and writing)
• Genuine interest in working with and helping customers
• Able to reply to messages in a timely and fast manner
• Good at multitasking
• Meticulous and organized
• Strong interpersonal skills
• Previous past experiences will be an advantage
• Must able to work during weekends and weekday evenings

Working Hours: 40 to 43 hours per week

Salary: Basic Monthly Salary and Bonus depends on performance and the company’s operating conditions.

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.