The Executive (4 month Maternity Cover) is part of Defence Collective Singapore (DCS). The incumbent will be supporting the team responsible for the Public Engagement (PE) team in Singapore Discovery Centre (SDC).

Key Responsibilities:

• Assist PE team in the creative development and execution of public programmes and campaigns for families and children in SDC.
• Prepare logistics for programmes / events.
• Support in the operational running of public programmes on event days.
• Support in assessing programme outcomes, effectiveness and impact.
• Other duties as assigned.
• 
  

* Note that this role is a 4-month maternity cover.

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva /Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

A new major project is slated to be completed by 2030, aiming to leverage cutting-edge digital technologies and smart systems to enhance operational efficiency and workplace productivity. The Senior Manager, IT, will collaborate with the IT Lead and Smart Systems to drive this transformation.

Role and Responsibilities

The Senior Manager, IT, will work closely with the IT Lead and Smart Systems on:

• Planning and implementing IT infrastructure for a large-scale project.
• Reviewing processes and workflows with stakeholders to implement new initiatives for seamless operations and desired outcomes.
• Understanding specific needs and managing programs to ensure timely project and initiative delivery with domain-specific knowledge and operational oversight.
• Collaborating with internal stakeholders from strategic planning and business justifications to IT and smart systems implementation.

Project Planning – IT and Smart Systems

• Lead the team to work with various users and project teams to ensure IT infrastructure and systems readiness for timely deployment and verification.
• Lead the team to gather business requirements from stakeholders, including IT initiatives, implementation, and go-live planning.
• Lead the team to integrate digital and smart technologies with IT systems.
• Lead the team to secure IT funding approval for projects.
• Manage IT systems implementation progress to meet project milestones and requirements.

Operations Management

• Collaborate with project teams to determine project requirements and implementation approach, including technical knowledge, staffing, and cost planning.
• Manage stakeholders to determine project requirements and obtain project approval.
• Oversee IT projects to ensure they are delivered on time, within budget, and to the required quality standards.
• Oversee KTLO (Keep The Lights On) operations to ensure SLAs are met.

Workplan Budgeting

• Manage pre-project assessments and feasibility studies to prioritize projects for the IT workplan.
• Evaluate and prioritize projects for final implementation in the IT workplan.
• Ensure synergy in the deployment of projects with IT Governance.
• Develop, track, and control the IT annual operating and capital budgets to ensure sustainable cost optimization.

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Public Relation Officer (with LTA experience)

Visit www.ppsjob.com.sg

Manage public relation issues and general project enquiries with nearby residents/ public

To prepare and disseminate the circulars to notify the residents and stakeholders of the work activities nearby.

Handle and resolve conflicts, feedback, complaints pertaining to the project. Work closely with construction team to address to the feedbacks.

Maintain good rapport and positive relations with residents.

To attend LTA weekly and monthly meetings.

Perform other public relations tasks as assigned by Management.

Requirements:

‘O’ level / Diploma / Degree in any field

At least 3 years of relevant experience working with Main Contractors handling LTA projects

Possess following Soft Skills :

Able to work under stress and prioritize tasks

Resourceful

Self-motivated with high degree of integrity

Highly Organized

Excellent time management skills

Proficient in Microsoft office, excel, words and powerpoint

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Minimum 2 to 3 years of relevant experience
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva /Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Location: Ang Mo Kio
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Minimum 2 to 3 years of relevant experience
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Responsibilities:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders - This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Handle all incoming telephone calls
• Provide callers with local directions and general information in a courteous and accurate manner
• Take messages from caller and ensure their delivery
• Handle all guests’ wake up call requests
• Assist in room service order taking from hotel guests and coordinate with F&B team
• Perform all tasks assigned according to established standards and procedures with polite, attentive and sympathetic manner
• Ensure all call charges are posted to guest folio accordingly.
• Well versed with city emergency telephone numbers and services; ensure that efficient and effective communications are maintained during emergency situations

Job Requirements

• Possess good telephone etiquette
• Able to work on rotating shifts, public holidays and weekends.
• Good team player with strong interpersonal and communication skills
• Positive working attitude and customer service oriented

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Working Location: Ang Mo Kio Town Council (AMKTC)
Working days: 8.30 am -6.00 pm (Mon-Fri)
Salary: $3300- $3700

Requirements:
Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications

• Minimum 2 to 3 years of relevant experience
  Experience in media relations and communications
  Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
  Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
  Good knowledge in sustainability & green practices is a plus

• Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:
  Assist in conducting market research to identify industry trends and target market characteristics.
  Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
  Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
  Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
  Manage and support on-site event activities and post-event follow-up.
  Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
  Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
  Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Develop and implement talent acquisition strategies to attract top talent in the healthcare sector.

· Coordinate with hiring managers to ensure job requirements are clearly defined and reflect the specific needs of each department.

· Manage candidate communications and provide timely updates to ensure a positive candidate experience.

· Partner with department heads and hiring managers to understand staffing needs and develop tailored recruitment strategies.

· Ensure a seamless and efficient recruitment process by coordinating interview schedules, facilitating panel discussions, and supporting hiring decisions.

· Coordinate and participate in candidate interviews, conducting competency-based assessments.

· Support the onboarding process for new hires, ensuring they receive a smooth and welcoming transition into the organization.

Requirements:

· A bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field.

· Minimum of 2-3 years of experience in talent acquisition or recruitment, preferably in the healthcare sector.

· Excellent communication, interpersonal, and negotiation skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are looking for an Executive to provide administrative support to the team for scholarships application.

Duration: 4 months with extension of 7 months
Salary: Up to $3,450/month

Job Responsibilities:

• Provide administrative support to the team for undergraduate and postgraduate scholarships application and selection cycle (e.g. answering public queries, support for applications and selection, offer and award etc.);
• Be the first point of contact for undergraduate and postgraduate scholars studying in tech and media at local and overseas universities. Process all scholar support cases (Academics or employment related) assigned in a timely manner;
• Work with internal stakeholders (Incentive Management and Governance, Finance) and outsourced vendor on the onboarding of new undergraduate/postgraduate scholars, and manage the processing of claims for scholars;
• Track milestone deliverables and budget utilisation for undergraduate and postgraduate scholarships; and
• Provide support for events (e.g. scholarship fairs, award ceremony, onboarding of new scholars).

Looking for:

• Singaporeans only
• Min. Degree in Business Administration or its equivalent
• Possesses good organisational skills and high attention to detail
• Interest in engaging people and building networks
• Familiar with MS Office software eg. ppt, word doc and excel, etc
• Dynamic and result-oriented team player with strong initiative

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

We are looking for an Executive, Strategic Communications to supports key communications work by strategising, developing and executing a wide range integrated communication plans and activities to support key publicity and amplification efforts for the organisation and its key divisions.

Duration: 1 year
Salary: Up to $3,400/month

Job Responsibilities:

• Support in developing strategies for social media management and content curation, including conceptualising creative ways to amplify Plan on owned channels and platforms
• Support the implementation of digital engagement for Plan, including management of digital engagement platform
• Provide additional support for ongoing tasks as required, including manpower support at Plan roadshows, digital engagement platform management, liaising with divisions where needed etc.
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Marketing, Communications or its equivalent
• At least 2 years of relevant experience in communications or equivalent
• Proven knowledge and experience in in digital communications including social media platforms and other digital media platforms
• Good writing and communication skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.


Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 - 3 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
• Willing to learn with no hospitality experience

1. JOB DESCRIPTION

Job Title

Guest Relations Officer

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

• Providing personalized services and assistance to premium passengers at the airline lou and various areas of the airport.
• Handle and resolve escalated passenger complaints. Assist PRO Team as needed.
• Conduct briefings for the PRO Team covering daily events, VIPs/CIPs, expected activity, new or updated procedures, and items requiring extra attention.
• Move around and provide support in various PRO operating areas, including First Class Check-in, Customer Service Desk, Entrance, etc.
• Work as a team to ensure lounge duties are carried out efficiently. Monitor performance and provide ongoing coaching as required.

Responsibilities:

1. Create and maintain good and friendly customer relations with members and guests.

2. Attend to members’ enquiries, requests and bookings on the phone and in-person

3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of payment and end-of-day summary.

4. Perform daily tasks including to checking and replenishing items, inventory checks, and reporting facilities and equipment that needs servicing and/or replacement.

5. Perform daily bowling operations at the bowling reception counter.

6. Issuance and recording of equipment and items loaned to members, guests and staff.

7. Ensure that members and guests abide by Club’s byelaws when using Sports & Social facilities.

8. Maintain upkeep of main reception and bowling counters to ensure all equipment are in working order.

9. Provide administrative support to membership and finance departments.

10. Transfer external calls received to respective departments.

11. Maintain and perform data entry.

12. Assist administrative team in event support including cold calls and event registration.

13. To decorate and oversee the birthday bowling parties held at Seletar Bowl where required

14. To handle bowling competitions, leagues and scoring of the bowlers.

15. To work on rotation at main reception and bowling reception as scheduled

16. Keep abreast with general club updates and upcoming events and promotions to provide members with accurate information.

17. Announce messages over Club PA system where necessary.

18. Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.

Requirements:

· Basic computer literacy

· Working proficiency in Microsoft Word and Excel

· Able to speak and write English proficiently

· Customer service experience would be an advantage

6 days rotating shift

Staff transport available at Khatib and Seng Kang.