Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent plays a pivotal role in supporting the Strategic Relations (SR) leaders in driving corporate and university engagement in our effort expanding local and regional outreach initiatives. We are seeking a self-driven individual with strong communication skills and some proven experience in proactively engaging and fostering alliances to enhance SR’s goal of forming more tangible and sustainable partnership opportunities. The individual should also be comfortable in navigating administrative matters in relation to other secretariat functions in SR, as assigned. We are looking for a proactive individual who has the agility to excel as a collaborative team player.

Overall Key Responsibilities:

• Assist SR leaders in realizing strategic goals related to corporate development, university engagement, and regional outreach
• Proactively engage with internal and external stakeholders to cultivate meaningful cooperation and partnership opportunities
• Navigate administrative responsibilities effectively, collaborating with other secretariat functions within the Strategic Relations team

Specific responsibilities:
Strategic Implementation of Regional Initiatives and Corporate Engagement

• Support strategic partnerships with regional organizations to expand market reach
• Attend to local corporate enquiries for collaboration
• Identify key contacts within target organizations to facilitate academia and corporate partnerships

Internal Stakeholder Management

• Build relationships with internal stakeholders to foster potential collaborations effectively

Events Planning (if required)

• Work as a team to strategically plan events in line with the Business School's vision, including programme conceptualization and logistics management
• Coordinate guest speakers, engagement activities, stakeholder liaison, and budget management for successful event execution

Other secretariat functions as assigned

• Examples: Commencement, MAB, MOE enquiries

Qualifications

• Self-driven individual with exceptional communication skills
• Demonstrated success as a results-driven project manager with strong problem-solving skills
• Strong project management and organizational skills involving multiple tasks and teams while maintaining a positive attitude
• Possess 6 - 8 years of relationship/account management experience and is passionate about business development
• Comfortable handling administrative tasks and coordinating with various team functions
• Pro-active mindset with a strong ability to collaborate effectively in a team environment
• An eye for detail and meticulous
• Good software proficiency especially in PowerPoint and Excel

(Appointment job grade will commensurate with the selected candidate's experience)

What We Offer:

• Competitive salary up to $7,000.
• Attractive company bonus.
• Convenient office location, just minutes from the MRT station.
• A rewarding and challenging role within a leading organization.

Key Responsibilities:

• Support the creation of the Annual and Sustainability Reports.
• Monitor and report on the company’s sustainability performance, ensuring alignment with regulatory and industry standards.
• Engage with ESG analysts, rating agencies, and manage disclosures.
• Develop and produce investor relations materials such as press releases, presentations, and website content.
• Plan and execute key investor events, including AGMs and conferences.
• Prepare scripts and FAQs for senior management ahead of important events.
• Conduct daily news scans and provide market updates.
• Maintain and upload company announcements to the website.

Requirements:

• Degree in Sustainability, Communications, Business, or a related field.
• At least 5 years of relevant experience, including investor relations and corporate communications.
• Excellent written and spoken communication skills in both English and Chinese.
• Strong proficiency in MS Office applications.
• Knowledge of the real estate industry and sustainability/finance is a plus.
• Resourceful, analytical, and able to work independently in a fast-paced environment.

How to Apply: Interested candidates are invited to send their CVs in MS Word format to [email protected].

Reg No. R1983718 Triton AI Pte Ltd License No. 21C0661

Apply now and take the next step in your career with a company committed to sustainability and growth!

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Growtheum Capital Partners is seeking a highly motivated team-oriented VP - Director to join our Investor Relations team. The role encompasses content creation, data management and investor relations, among other responsibilities.

This position will be based in Singapore.
Responsibilities

• Conduct detailed market research and analysis to identify potential investors and investment opportunities.
• Assist in the preparation of pitch decks, presentations, and other materials for capital raising initiatives.
• Support the due diligence process by collecting, analyzing, and summarizing financial data and investment performance metrics.
• Collaborate with internal teams to develop and maintain financial models and forecasts.
• Participate in the coordination and execution of investor meetings and events.
• Maintain and update investor databases and CRM systems.
• Provide regular updates and reports to management on capital formation activities.
• Assist in Fund set up and structuring
• Assist in the development and implementation of strategies to enhance investor engagement and satisfaction.
• Stay abreast of market trends, regulatory changes, and industry best practices.
• Assist in development and implementation of marketing strategies and campaigns.
• Assist in maintaining and improving processes and systems used to monitor investor interaction and investment activity

Qualifications

• Bachelor's degree in finance, Economics, Business Administration, or related field.
• 6 - 10 years of experience in placement agent, investment consultant or investment firms, preferably in a private equity or investment banking environment.
• Able to communicate in business Japanese or/and Korean
• Prior experience in dealing with institutional investors and family offices from Japan and/or Korea
• Demonstrated commercial and sales-oriented writing evidenced in private placement memoranda and pitch books, along with excellent analytical, communication, and interpersonal skills.
• Excellent analytical, quantitative, and problem-solving skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
• Highly organized and capable of managing multiple projects in a fast-paced environment.
• Self-motivated, with a strong work ethic and a drive for continuous learning.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location : Jurong East / Ang Mo Kio

Responsibilities:

• Provide strategic direction and Lead business development activities in the Public Sector
• Plan and implement policies and strategies to grow the local market
• Conduct market research and analysis of business opportunities and develop projects for new marketing initiatives
• Collaborate other departments on local projects and developments
• Communicate with government regulatory bodies to ensure compliance
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting and analysis would be advantage
• Proficient in software tools and financial modeling experience would be an advantage
• Familiar with or extensive network with government agencies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Summary of Role

The successful candidate will be responsible for developing and driving public communications strategies/campaigns to promote SHEIN’s corporate profile, as well as safeguarding the company’s reputation among external stakeholders in the APAC region.He/she is also responsible for fostering strategic partnerships with key media and public stakeholders in the country.

In this role, the candidate must be able to work effectively with various teams, including the Customer Service, Sustainability, Government Relations, Legal, Marketing, and Supply Chain teams, to advance SHEIN’s corporate interests in the APAC region.

The successful candidate should possess a deep interest and ability to understand how politics, business, fashion, sustainability, technology and innovation, as well as international relations are interconnected.

Responsibilities

• Write, develop and manage SHEIN communications materials to enhance corporate visibility and public image
• Develop, coordinate and drive implementation of external communication strategies and PR campaigns to position and promote SHEIN’s corporate profile
• Build and manage relationships with relevant media and other public stakeholders
• Track, monitor and lead daily reporting on media commentary and public discourse
• Responsible for managing corporate PR agency to meet KPIs
• Represent SHEIN in corporate/media activities
• Plan and execute corporate social responsibility programmes in partnership with internal and external stakeholders
• Pre-empt and provide counsel on issues management, as well as manage crisis communications situations
• Prepare and facilitate senior management for public speaking and media engagements

Qualifications and Experience

• Degree in Communications, Media, Journalism, Public Relations or related fields
• At least 8 years of experience in corporate communications or public relations
• Strong track record in developing and implementing external communication strategies/campaigns
• Excellent understanding of in-country media landscape, as well as strong top-tier media relations network with business, consumer and/or technology journalists
• Excellent writing, presentation and communication skills
• Good knowledge and experience in digital media tools/platforms
• Excellent interpersonal and teamwork skills
• Ability to multi-task and have exceptional attention to detail while operating in a fast-paced and dynamic environment
• Strong proficiency in English, proficiency in other Asian languages such as Chinese, Thai, Korean etc. will be considered an advantage

Responsibilities

· Attend to check in and guests' enquiries

· Perform cashiering and check-outs accurately and efficiently

· Responsible for handling room reservations

· Handle all incoming telephone calls and emails related to room reservations and front office

· Provide excellent customer service to guests

· Attend to challenging situations and perform service recovery if necessary

Requirements

· Minimum GCE ‘O’ Level

· Candidates with Diploma in Hospitality/Tourism or equivalent will be preferred

· Enjoy meeting and interacting with people

· Excellent communication skills both written and spoken

· Ability to work on 3-rotating shifts

· Experienced in Property Management System and computer skills would be an advantage

Interested applicants, please send in your resume to [email protected] for more details.

We regret only shortlisted candidates will be considered.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

What We Offer:

• Competitive salary up to $7,000.
• Attractive company bonus.
• Convenient office location, just minutes from the MRT station.
• A rewarding and challenging role within a leading organization.

Key Responsibilities:

• Support the creation of the Annual and Sustainability Reports.
• Monitor and report on the company’s sustainability performance, ensuring alignment with regulatory and industry standards.
• Engage with ESG analysts, rating agencies, and manage disclosures.
• Develop and produce investor relations materials such as press releases, presentations, and website content.
• Plan and execute key investor events, including AGMs and conferences.
• Prepare scripts and FAQs for senior management ahead of important events.
• Conduct daily news scans and provide market updates.
• Maintain and upload company announcements to the website.

Requirements:

• Degree in Sustainability, Communications, Business, or a related field.
• At least 5 years of relevant experience, including investor relations or corporate communications.
• Excellent written and spoken communication skills in both English and Chinese.
• Strong proficiency in MS Office applications.
• Knowledge of the real estate industry and sustainability/finance is a plus.
• Resourceful, analytical, and able to work independently in a fast-paced environment.

How to Apply: Interested candidates are invited to send their CVs in MS Word format to [email protected].

Reg No. R1983718 Triton AI Pte Ltd License No. 21C0661

Apply now and take the next step in your career with a company committed to sustainability and growth!

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Support the development and production of the Annual Report and Sustainability Report.
• Monitor and report sustainability performance, ensuring compliance with regulations and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.
• Assist in creating investor relations materials, including press releases, announcements, presentations, and website updates.
• Conduct research on REITs and the real estate industry.
• Organize investor and analyst events such as AGMs, roadshows, and conferences.
• Prepare scripts and FAQs for senior management for key events like AGMs, EGMs, and quarterly results.
• Provide daily news scans and market updates for management.
• Maintain and update announcements on the company website.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 5 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$7,000 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We are seeking a dedicated and driven Public Policy Associate to join our South and Central Asia Policy team. You have a passion for technology and its potential to create opportunities, connect communities throughout the region in a safe and responsible manner, and demonstrate a clear understanding of the political and regulatory landscape within the Central Asia region.

As part of this role, you will be responsible for understanding Meta’s policies and business priorities and will work closely with the Head of Public Policy for Central Asia to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs. Additionally, you will collaborate with colleagues globally, engage with trade associations, and work with third-party groups. You will join a team of experts addressing some of the most intriguing public policy challenges of our time, including AI, privacy, safety, freedom of expression, and the growth of the digital economy. This position is based in Singapore and reports to the Director of Public Policy for South & Central Asia.

Responsibilities

• Collaborate with Central Asia regional policy lead to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs.
• Track key policy developments in Central Asia, focusing on issues at the intersection of technology, social media, and the digital economy, and provide timely analysis and recommendations to relevant teams.
• Support strategic engagements with policymakers, NGOs, private sector organizations, and other stakeholders across Central Asia to advance Meta’s public policy interests on issues such as safety, security, content policy, AI, and other technology-relevant matters.
• Partner with cross-functional teams across product, legal, marketing, and communications to enhance internal and external understanding of key policy issues in Central Asia and promote Meta’s policy positions.
• Help prepare submissions and responses to consultations from external stakeholders, including governments, NGOs, and industry bodies, on relevant policy matters in Central Asia.
• Foster strategic partnerships with advocacy groups, academia, and industry bodies in Central Asia to promote Meta’s policy goals and support the growth of the digital economy in the region.
• Travel to Kazakhstan & Uzbekistan

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., law, political science, international relations, public policy)
• 4+ years of experience in public policy, government affairs, or a related field
• Demonstrated knowledge of the political, economic, and social landscape in Central Asia (particularly Kazakhstan and Uzbekistan)
• Proven analytical and problem-solving skills, with the capacity to think strategically and creatively
• Effective communication skills, with the capacity to build relationships with a wide range of stakeholders
• Experience working on your own and as part of a team, with a high level of self-motivation and discipline
• Capacity to manage and drive multiple projects and campaigns simultaneously.
• Dedication to leveraging technology for positive change and addressing key policy issues such as AI, online content and safety, privacy, and internet governance.

Preferred Qualifications

• Policy experience at a multi-national corporation or institution working in Kazakhstan and Uzbekistan.
• Experience with policy advocacy, executing policy programs or campaigns domestically and/or internationally

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

We are now looking for a reservationist to join our enthusiastic and passionate opening team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

Reservationist Responsibilities:

You will be responsible for the day-to-day tasks of:
• Handling emails, phone calls from guests, as well as our reservation system
• Managing guests requests, dietary requirements, and the availability of our reservations
• Liaising with the head chef to prepare menus and contacting guests for dietary requirements, also working closely with the chefs and beverage person in charge to ensure that menus are updated and accurate
• Working closely with the Front of House team to update on table arrangements and reservations
• Ensuring that restaurant and office supplies are replenished and prepared such as stationeries, menu papers etc.
• Handling ad hoc duties as per assigned by superior
• Preparing of documents needed for meetings and briefings

We're looking for someone who is self-driven and organized, and has good interpersonal and communication skills

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Front of House team and help us create extraordinary dining experiences at Brasserie Astoria.

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 - 3 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
• Willing to learn with no hospitality experience

Position overview:

We are looking for a results oriented Customer relations executive to onboard our sales team in acquiring new clients and growing existing accounts. The executive will play a key role in driving revenue growth by promoting our professional services, promptly serving the customer needs and building strong client relationships.

Key responsibilities:

Client acquisition: Identify and qualify leads, develop new relationships with new clients to drive referral business growth.

Client consultation: understanding client needs and solve client concerns with regards to leakages problems or building issues.

Proposal delivery: must be able to breakdown and quote solutions to clients in a simplified and understanding manner so that client are able to understand what are they paying for.

sales pipeline: executive must be able to drive revenue growth through development of more detailed servicing standards.

THE OTHER ROOM~ASIA'S 50 BEST BARS

A secret bar hidden within the Marriott Tang Plaza Hotel, with more than 300 spirits finished in casks for the bar’s use. These find their way into a lively list of classics and classics-with-a-twist arranged by date, such as the ‘Reversed Gin & Tonic’. There's also a list of rare ‘Vintage Cocktails’ and a tapas selection available all night.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

•Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

• Opening of the day-to-day float
• Welcome guests in person, by phone, WhatsApp and email. Provide directions and address all inquiries.
• Room Reservations/ Payments/ check in /out: Assist guests in checking room availability using CIMSO system. Handle bookings, collect documents. Process payments, generate invoices and manage refundable deposits. Assist guest with check in / check out.
• Guest Amenities: Issue car park complimentary tickets and facility passes.
• Terms and Conditions: Inform guests of the Terms and Conditions upon booking/check-in.
• Fee Collection: Collect membership sub fee. Guest fees. Towel charges, and fees for events and mahjong room bookings.
• Guest Services: Provide towels to members. Ensure guests use appropriate attire in the gym and swimming pool. Count soiled towel and pack for laundry operator.
• End shift; Settlement and close the night audit.

Member Database Management:

• Assist potential guest with application of membership.
• Update the car plate and IU number database for new members and those with changes.

Emergency Response:

• In time of emergencies, communicate with staff, guests and assist with injuries and emergency services. (ambulance/ police).

Staffing:

• Ensure sufficient staff coverage during absences or illness.

Special Events:

• Support the setup and execution of SNR activities.

Shift Duties:

• This role requires shift work and work during weekends and Public Holidays.

Requirements

• Minimum GCE “O” Level or equivalent
• Relevant experience at Hotel and Club’s Front Office operations is an added advantage
• Pleasant personality and able to work well with people at all levels
• Should be a self-starter and able to work independently
• Able to work irregular hours and on weekends

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

1. Job Functions

• Track, organise, and store donated goods efficiently, ensuring accurate inventory records and conduct regular stock checks.
• Coordinate the collection of donated items from donors, ensuring donations are sorted and stored in a clean area to be visible and traceable
• Ensure timely and accurate distribution of goods to Homes or Events, maintaining records and coordinating delivery logistics.
• Maintain records of donations, stock levels, and corporate activities, and prepare regular reports on partnerships and stock audits.
• Assist with the organisation events by managing inventory and ensuring smooth logistics.

2. Candidate Requirements

• Minimum N/O Level qualification
• Preferably with Min. (1) years of relevant experience.
• Class 3 and 4 driving license (Optional)
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO