JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

• Manage sales and marketing team to generate local catering orders
• Finding leads and monitoring to conversation
• Meeting sales targets
• Familiarise with product and service knowledge in order to be able to explain and sell services to clients.
• Develop and implement promotions to bring in new customers.
• Stay updated on industry trends, customer behaviour, and competitor activities (benchmark).
• Verify events’ arrangement with the clients and ensure that information is thoroughly cascaded and shared with the whole team.
• Keep good relations with customers for repeat business.
• Respond to phone/email catering sales enquiries
• Copywrite, edit and proof-read marketing materials before publishing.
• Handle feedback and resolve complaints from guests.
• Build rapport and effectively qualify each business opportunity.
• Content creation for social media platforms
• Edit photos and videos for marketing
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Coordinate with suppliers, to ensure accurate production of design work.

Requirements:

• Diploma/Degree in Business, Marketing or Hospitality, Tourism management or related disciplines
• Min 2 years of Catering operations experience .
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Updated with the latest trends in digital marketing

Roles & Responsibilities :

• Collaborate with engineers, architects and the with the team to determine the specifications of the project.
• Responsible for preparing project start-up and execution plan, as well as to define key project targets in terms of time, cost, quality, and resources.
• Negotiate contracts with external vendors to reach profitable agreements.
• Lead a team of technical staff in planning and execution of day-to-day operations to achieve all key project targets.
• Liaise with and manage Subcontractors to deliver their respective performance targets in terms of time, cost, quality, and safety.
• Hire contractors and other staff and allocate responsibilities.
• Supervise the work of laborers, and give them guidance when needed on Project base.
• Assist the Project Director in tendering proposals to secure new projects.
• Evaluate progress and prepare detailed reports.
• Ensure adherence to all health and safety standards and report issues.

Requirements and skills:-

• Degree in Building/ Civil or Electrical Engineering/ Construction Management or related.
• Proven experience as construction project manager.
• In-depth understanding of construction procedures and material and project management principles.
• Familiarity with quality and health and safety standards
• Excellent organizational and time-management skills
• A team player with leadership abilities.

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Job Description

• Formulate and implement effective procedures and protocols to ensure that financial transactions are accurately recorded, monitored, and maintained within the core banking system.
• Responsible in the bank’s financial statements, ensuring they are accurate and timely, and complying with all relevant regulations and directives. This also includes managing year-end statutory accounts and other reporting needs.
• Ensuring compliance with Banking Act and MAS directives within the financial reporting process and other applicable laws and regulations.
• Ensuring timely and accurate financial reporting to Head Office, MAS and other stakeholders. This includes reports like MAS 610, MAS 649, BIS report, MCB, Liability Base etc.
• Ensuring timely and accurate GST reporting to the IRAS.
• Managing the bank’s annual budget, involving planning and forecasting the bank’s financial needs and resources.
• Ensuring compliant in maintaining Minimum Liquid Assets (MLA) and the Liquidity Coverage Ratio (LCR) under the requirements of MAS.
• Liaise with internal/external auditors, MAS officers, head office, the company’s secretarial service and tax agents. This involves collaborating with these parties to ensure compliance and address any issue.
• Expense processing involving the process of approving expenses in ensuring accuracy, compliance, and effective use of bank’s approved budgets.
• Ensuring proper recording of the bank's fixed assets in complying with accounting standards and tax regulations.
• To discharge other duties and responsibilities as assigned by the Management of the Bank, at its sole discretion.

Requirements:

• Degree in Accountancy or equivalent
• At least 5 years working experiences in banking industry.
• Proficient in Microsoft Office application, especially Excel
• Interpersonal relationship skill and a good team player

Responsibilities

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volume and profit for existing and new products.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Maintains sales staff by recruiting, selecting, orienting, and training employees.
• Contributes to team effort by accomplishing related results as needed

Qualifications

• Degree/Professional certififcate in marketing or business administration
• Two to three years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Management and leadership skills
• Mentoring and coaching sales reps

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

Position Overview:

The Operations Manager is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

JOB PURPOSE:

1. The role is to implement and promote the Yokogawa Group mid-term plan under Global Sustainability 2028

2. To optimize the entire SCM by strengthening cooperation between production & sales, the tole to promote and deploy various measures and solutions to Asia, India and the Middle East with a focus on Singapore.

3. Coordinate and execute Total Productivity Improvements (Optimization) for Yokogawa Groups, so as in order to maximize their capabilities.

4. Plan, execute and Promote the implementation of New Yokogawa Production System (NYPS) activities and concept so as to ensure Yokogawa's group's productivity is effectively meeting the TOP Management’s target on FC/SP.

5. Plan, Design and Develop Processes Automation to meet the implementation of NYPS processes revolution.

Job Scope

1) NYPS Activities

• a) Promotes and assist in Junken activities within Yokogawa's Affiliates' Departments/sections.
• b) Plan, administer and manage NYPS activities inclusive of NYPS training and budget
• c) Support Department/line support in carrying out actual NYPS improvement
• d) Provide as consultation role in supporting and setting up Existing and New Production Line based on NYPS concept

2) Company Activities

• Lead and encourage staff to participate Junken, NYPS and LETs activities.
• Work closely with Yokogawa's Affiliates' members to implement and improve processes.

PRINCIPAL ACCOUNTABILITIES:

• Ensure NYPS activities are on-going and implemented to Yokogawa's Groups of Companies.
• Ensure Improvement of Processes & Lines and Layout are implemented which allows increasing of Yokogawa Group's capacity and productivity.

Competencies

• Able to communicate and write in Japanese with HQ Japan for presentation and proposals.
• Able to understand Yokogawa products and the strategic directions from the HQ and Singapore management.

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

1. Team Leadership

Lead, supervise, and mentor a team of restaurant.

Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

Develop and implement efficient services to the customer.

Coordinate service calls, prioritize tasks, and allocate resources effectively.

Ensure prompt response to emergency repair requests.

3. Expertise

Stay updated on new menu and new dishes.

Identify opportunities for process improvement and implement best practices.

4. Customer Satisfaction:

Establish and maintain strong relationships with clients.

Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

Develop and manage the departmental budget, ensuring cost-effective operations.

Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

Ensure compliance with industry regulations, safety standards, and company policies.

Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

Manage and control the inventory of material and equipment.

Coordinate with suppliers to ensure the qulity of the food material.

8. Reporting:

Provide updates to senior management on departmental performance and challenges.

Requirements:

At least 2 years of working experience in the related field.

Positive attitude, good interpersonal & customer-centric skills.

Ability to work independently and collaboratively in a team.

This position is responsible for effectively collaborating with AMT Singapore AI hub and business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for international AI project coordination and management, AI project process management and internal and external communication during AI project execution.

This role provides the candidate with opportunity to join a high performing organization within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Job Responsibilities:

• International AI project coordination and management, including schedule management, progress management, meeting arrangement, resource management, logistics management etc.
• Proactively manage the project process milestones to make sure the smooth execution of the AI projects.
• Effective communication with the AMT Singapore AI team, BU customers of global and external partners.
• Proactive collaboration with Singapore universities and professors during the AI project planning and execution.
• Provide excellent support to the AMT Singapore AI team to enable the team with better efficiency during the AI innovations and development.
• Support the AMT Singapore AI team on the professional documentation as needed by the AI projects.
• Promote a culture that reflects company’s values, and promote positive and inclusive work environment.

Job Requirements:

• Diploma or above in management or customer service.
• Excellent interpersonal skills and excellent service mindset.
• Strong customer orientation.
• Proven records of successful collaboration with teams of multiple regions on the project execution to drive productivity and growth margin improvement.
• Demonstrated track record of working in a fast-paced and dynamic environment, and handling multiple priorities simultaneously.
• Disciplined, passionate, positive and resilient.
• Working knowledge of project management tools and methodologies.
• Excellent communication skills at all levels from the shop floor to top management.

Personal characteristics of the individual:

• Strong communications skills. Must demonstrates an open, honest, and transparent communication style.
• Excellent interpersonal skills.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Disciplined and set high standards for self.
• Willingness and personal style to be a team player, willing in motivating and inspiring others.
• Impeccable ethics and integrity.

Job Descriptions:

• Monitor and review master construction programme and preparation of catch-up programme if applicable
• Monitor and supervise Engineers/foreman, ensure compliance of the qualify procedure & standard of workmanship. Checking on quality and quantity of work by subcontractors
• Preparation of detailed programme for site team to follow accordingly and complete on time
• Resolve drawing discrepancies and technical difficulties with technical team
• Preparation of detailed method statements and work instructions for construction
• Coordinate between Private Client / sub-contractors /inter-departments and monitor site manpower and resources to meet schedules
• Liaise with the Design team on the submission of related CSA works and technical issues
• Plan all works on site, including programme schedules and construction methods, forecast equipment, material and manpower requirement usage etc
• Monitor progress against programme and cost against budget
• Promote and enforce a safe working environment
• Ensure works are compliant with the specifications and QA requirements

Job Requirements:

• Degree/Specialist Diploma in Civil Engineering/ Electrical Engineering / Mechanical Engineering or equivalent
• 10 years of relevant CSA project management experience i.e. RC works, Building works which includes experience in Data Center projects with 5 years in Construction Manager roles and operational experience.

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements:

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Responsibilities:

1. Project Planning and Coordination:

• Develop detailed project plans, schedules, and budgets for the LRT Train.
• Ensure the integration of design, engineering, procurement, and construction phases.
• Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

2. Risk Management:

• Identify potential risks (technical, financial, operational) early in the project.
• Develop strategies to mitigate risks and ensure smooth project execution.

3. Resource Management:

• Manage resources such as labor, materials, and equipment.
• Oversee procurement processes for materials and services needed for the project.

4. Quality Control:

• Ensure the project complies with safety standards, quality control procedures, and regulatory requirements.
• Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring and Reporting:

• Track project progress against timelines and deliverables.
• Provide regular updates to senior management, stakeholders, and regulatory bodies.
• Address any deviations from the schedule or budget.

6. Problem-solving and Decision-making:

• Resolve issues related to construction, engineering, or delays that might impact the project’s schedule or budget.
• Make decisions on technical matters that could affect the overall success of the project.

7. Project Closeout:

• Ensure all deliverables are completed, and the MRT system is handed over to the operational team.
• Organize the final inspection and commissioning process.

Requirements:

1. Educational Background:

• A degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Locomotive
• Certifications in Project Management (e.g., PMP, PRINCE2) are often preferred.

2. Experience:

• Significant experience (5+ years) in managing large infrastructure projects, especially in transport or construction industries.
• Previous experience in MRT or rail projects is highly advantageous.

3. Technical Skills:

• Familiarity with project management software (e.g., MS Project, Primavera).
• Knowledge of the MRT system design, construction, and operational requirements.
• Understanding of safety standards and environmental regulations.

4. Leadership and Communication Skills:

• Strong leadership to manage and motivate teams.
• Excellent communication and interpersonal skills to manage relationships with stakeholders.

5. Problem-solving Ability:

• Critical thinking to resolve issues related to project design, execution, or regulatory challenges.

The Project Manager will lead and manage medical device installation projects from inception to completion. This role involves strategic planning, resource management, and ensuring that projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Develop comprehensive project plans, timelines and documentation.
• Maintain strong relationships with all project stakeholders to ensure their needs and expectations are met, fostering collaboration and resolving conflicts promptly.
• Lead the meetings with customers, consultants and main contractor.
• Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress.
• Manage project contracts and payment claims and ensure that the projects are delivered as per contractual requirements.
• Arrange meetings with company Sales, Factories, Logistics and Management as necessary.
• Monitor project progress and performance.
• Identify and mitigate project risks to protect the company’s interests.
• Ensure compliance with regulatory requirements and industry standards.
• Ensure compliance with company QMS SOP, and company product installation requirements.
• Prepare and present project reports to management.
• Conduct Post-Project review to gather lessons learned to improve future projects.

Requirements:

• Bachelor’s degree in Project Management, Engineering, or related field.
• CSCPM – Construction Safety Course for Project Managers.
• Extensive experience in project management, hospital projects is a plus.
• Strong leadership and organizational skills.
• Excellent communications and negotiation abilities.
• Proficiency in project management software and tools.

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

WHAT’S THE JOB?

Under the general direction of the Front Office Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interacts with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Supervisory Role of Duty Manager at a full-service hotel or at a regional extended-stay hotel. Report to Rooms Division Manager. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. Oversee all Trainee and staff that are in the Front Office Department

YOUR DAY TO DAY

• Assists in controlling and monitoring departmental costs on an ongoing basis to ensure performance against budget
• Assists in maintaining a comprehensive, current and guest-focused set of departmental standards and procedures and oversees their implementation
• Prepares and administers detailed onboarding program for new staff. Provide input for probation and formal performance appraisal discussions in line with company guidelines
• Regularly communicates with staff and maintains good relations. Coaches, counsels and disciplines staff providing constructive feedback to enhance performance
• Hotel Representative - Create a positive hotel image in every interaction with internal and external customers while always adhering to hotel brand standards. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Maintain a high level of product knowledge of special programs, events and current Hotel information in the hotel in order to recognize and respond to guests' needs
• Reports directly to and communicate with the Rooms Division Manager and/or Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Supervises and directs Reception and Reservations personnel. Supports and assists Front Office personnel and all departments at peak periods.  Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention, personal recognition throughout the hotel and responding to guest needs and resolves related problems
• Financial Aspect - Promotes inter-hotel sales and in-house facilities. Ensures front line staffs comply with FIT marketing techniques and maximize sales. Checks billing instructions and monitors guest credit along with analyzing/approving discounts, rebates, refunds
• Crisis Management - Takes action with the Property Management Systems (PMS) in emergency situation and fully conversant with all hotel emergency procedures.

WHAT WE NEED FROM YOU

• Diploma or equivalent in Hotel Management, Marketing, or related field.
• Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
• Related experience in a luxury hotel is preferred.
• Strong presentation, communication, written and oral skills
• Adaptable to shifting working schedules and may be required to work nights, weekends, and/or holidays.
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• Problem solving, analytical, reasoning, motivating, organizational and training abilities