Key Responsibilities and Accountabilities

• Accountable for the achievement of top line and bottom line targets
• Responsible for the training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship)
• Maintains site’s staff performance and quality by training, assessing and performing evaluations
• In-charge of the site’s merchandises and stocks
• Knowledge in basic trouble shooting of the equipment in the site
• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
• Maintains the stability and reputation of the site by complying with legal and partner requirements
• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
• Perform any other reasonable tasks as may be requested from time to time

Skills and Qualification

• Minimum 4 years of retail/ sales experience with 2 years in a management role
• Excellent verbal and written communication skills
• An extrovert who shows no qualm in striking up conversation with strangers
• The ability to impart knowledge and train others within the organization
• Flexible and adaptable
• A self-motivated fast learner with great interpersonal skills

Key Responsibilities:

• Coordinates processes to support implementation and execution of audit plans.
• Works with internal team to determine and plan the scope and objective of audits.
• Develops the engagement plan related assigned audit plans specifying the client environment, defining the scope and objective of the audit, specifying the resource requirements and the engagement work program.
• Works with external stakeholders to coordinate reporting and ensure all stakeholders are aware of the audit details and areas of concern.
• Remains current with best practice and legislation and related business operational processes to enable analysis against related compliance and risks.
• Evaluates methods used by the company to protect its assets and assesses the relevance of safeguards.
• Professionally communicates audit findings to required stakeholders.
• Reviews outcome of audit process in terms of objectives, quality, completeness and feedback.
• Conducts audit finding presentations to audit committee and management.
• Provides objective evaluations of internal controls, risk management efforts and governance processes.

Knowledge and Attributes:

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.
• Good analytical and reasoning skills.
• Ability to interpret complex processes, policies and financial and legal documents.
• Specialist at gathering, analyzing and evaluating facts.
• Excellent verbal and written communication skills.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Proactive in approach and meticulous attention to detail.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Excellent knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic Qualifications and Certifications:

• Bachelor's or equivalent degree or equivalent in Accounting, Finance, or related field.
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required Experience:

• Advanced experience in an auditing role gained within an IT Services environment.
• Advanced demonstrable experience working with internal and external stakeholders.
• Advanced experience auditing processes, financial information and IT systems.

• Responsible for the business performance of all outlets
• Analyze restaurant sales and profitability
• Responsible for developing and maintaining high standards relating to customer service, product quality and cleanliness
• Ensure the smooth day-to-day operation of all outlets
• Ensure all operations are in accordance with company’s SOPs and safety and health standards
• To forecast the manpower needs and oversee the manpower deployment to ensure smooth outlet operations
• Serve as leadership role model to supervise and motivate outlet staff
• Manage and resolve staff grievances and disciplinary matters
• Oversee outlet and equipment maintenance
• Responsible for setting up of new outlets and other adhoc projects

Requirements

• Minimum Diploma
• At least 2 years of relevant managerial experience
• Possess strong analytical and good problem solving skills
• Strong interpersonal and people management skills
• Highly meticulous and have an eye for details
• Willingness to work shifts/weekends/evenings to support outlet operations

• Manage and plan the construction project.
• Laying down the preferred construction methods.
• Negotiate contracts with external vendors to reach profitable agreements Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• At least 15 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

Key Responsibilities:

• Develop and execute innovative community engagement strategies across multiple social media platforms（e.g. telegram）to foster brand awareness and drive user acquisition.
• Plan, organize, and promote community-driven events, including webinars and AMAs, to strengthen community participation and engagement.
• Serve as the brand’s ambassador and thought leader within the local crypto and Web3 communities, enhancing visibility and credibility.
• Collaborate closely with product teams to relay valuable community insights and feedback for continuous improvement.
• Cultivate a supportive and positive community atmosphere by addressing concerns, resolving issues, and driving user growth.

Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 3 years of experience in community management, social media, or customer engagement within the crypto and Web3 sectors.
• Proven success in building and nurturing vibrant online communities, fostering inclusive and meaningful interactions.
• Strong strategic and creative thinking skills, with the ability to promote engagement and brand awareness while ensuring compliance with industry regulations.
• Exceptional communication skills in both English and Chinese, with the ability to articulate complex concepts in a clear and concise manner.

Postion Purpose

The Marketing Manager shall be responsible for the planning, development and execution of marketing activities with the marketing team to obtain top of mind brand recall and revenue generation through creating exciting touchpoints for customers and meeting customers’ needs.

Principal Accountabilities

In addition to following Kiosk Collective policies and procedures, principal accountabilities include, but are not limited to:

Responsibilities

· Develop and implement marketing and branding strategies to promote the F&B brands and products.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage and develop marketing campaigns, website content, social media to reach target audiences.

· Create compelling and engaging content for marketing collaterals, such as social media posts and promotional material.

· Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

· Develop and manage advertising campaigns to build brand awareness and positioning while identifying potential customers.

· Drive the success of a brand including obtaining market share, building top of mind recall, and increasing toplines

· Design and oversee digital marketing plans including our marketing database, email, and display advertising campaigns.

· Stay abreast of industry trends, emerging technologies, and best practices to constantly innovate and improve marketing strategies and tactics.

Requirements

· Degree in Marketing, Mass Communication, Business or related discipline.

· Minimum 5 years’ relevant brand management and marketing experience.

· Experience in the F&B industry will be an added advantage.

Operations Management:

• Plan and execute M&E service and Solar PV projects, ensuring compliance with timelines, budgets, and quality standards
• Oversee daily operations of the electric motor repair workshop
• Oversee the design, installation, and troubleshooting of solar PV systems
• Optimize resource allocation, including manpower, tools, and inventory.
• Monitor compliance with safety, regulatory, and environmental standards
• Foster a culture of continuous improvement, teamwork, and accountability

International Communication and Coordination:

• Maintain effective communication with overseas suppliers and vendors to source parts, equipment, and materials.
• Collaborate with overseas customers to understand their requirements and ensure high levels of service delivery.

Requirements:

Education & Experience:

• Diploma or Bachelor’s degree in Electrical or Mechanical Engineering, or related field.
• 5+ years of experience in operations management, including repair workshop and project oversight.

Technical Expertise:

• Strong knowledge of electric motor maintenance, repair, diagnostic.
• Familiarity with Motor driven system (pump, fan etc.) design, maintenance, repair, diagnostic.
• Familiarity with Solar PV system design, application, installation, and troubleshooting.

Language Skills:

• Proficiency in English and Chinese
• Strong cultural awareness and adaptability for working with international teams.

Skills:

• Exceptional leadership and project management abilities.
• Proficiency in technical diagnostics and workshop management tools.
• Proficiency in photovoltaic system design and diagnostics tools.
• Effective problem-solving and decision-making skills.
• Proficiency in IoT technology, including hardware (sensors, devices) and software (cloud platforms, analytics)
• Proficiency in machinery vibration analysis; CAT I or above Vibration Analyst Certificate is preferred

Roles & Responsibilities

Responsible for overseeing and coordinating administrative tasks within an organization to ensure smooth operations and efficiency.

• Supervise and coordinate office operations, systems, and procedures
• Oversee financial operations such as invoicing, managing petty cash, and handling office-related expenses
• Maintain records of financial transactions and provide reports when necessary
• Ensure compliance with legal, regulatory, and organizational documentation requirements
• Handle sensitive and confidential information with discretion
• Assist with HR functions such as recruitment, onboarding, and training
• Support with payroll administration and employee benefits coordination
• Liaise with suppliers, service providers, and vendors to ensure services are delivered effectively and on time

Qualification

• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage tasks efficiently.
• Diploma / Bachelor's degree in Business Administration, or a related field is required.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• To operate food catering service and resturant with 2 shifts, Need to maintain ledger and maintain proper sales.

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills

Responsibilities

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations.
• Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.
• Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.
• Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

• Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.
• Minimum 10 years of experience managing high-rise building projects, with at least two completed project cycles.
• At least CPAS Tier B certificate of accreditation.
• Possess BIM Management certification and DfSP (Design for Safety Professional) certification.
• Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.
• Strong organizational, interpersonal and leadership skills.
• Able to work in fast paced environment.
• Must able to lead the project team.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Key Responsibilities:

Oversee and supervise the entire setup and operational performance of the central kitchen.

Monitor purchases and orders to effectively manage cost flow, ensuring operation costs and overheads stay within budgeted levels.

Ensure all employees adhere to food hygiene practices and safety standards.

Develop and implement SOPs in central kitchens, shop outlets, and delivery units to uphold food quality and standardization.

Assist in ingredients matching, creating fusion food menus, and supporting the Chef in new menu development.

Coordinate with Human Resources, including managing part-timers and cleaners, to maintain labor costs within budget while maximizing productivity.

Streamline service processes to enhance productivity and efficiency in central kitchen operations and dining services.

Carry out additional duties as assigned by management.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A career opportunity to influence innumerable aspects of the agency, to drive in the development of our people, and to play a part in influencing strategic HR and Talent partnership.

The Position:

We are looking for a HR Manager to be based in Singapore, responsible for managing human resources functions of about 30 employees across Singapore, Malaysia and Indonesia. You will be responsible for aligning human resources processes and solutions to meet the business needs of the agency. You will help administer and execute human resource policies, programs and practices, including planning, organizing, developing, implementing, and coordination. You are also responsible for tactical implementation of a variety of human resources programs and initiatives and must keep current on labour laws and regulations to ensure company’s legal compliance through policy setting, practice standards, and advice to management.

Job Responsibilities:

• Leads key human resources processes and initiatives such as talent acquisition, on-boarding, learning and development, performance management, employee engagement, retention and change management.
• Acts as a strategic partner to business partner and consultant to the Management team on understanding and addressing business needs and challenges with tailored HR solutions.
• Work with the Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to job roles and staff retention. Ensure teams are optimize and working efficiently.
• Lead talent acquisition process including job postings, screening and interviewing candidates, building talent pool, actively reaching out to top talent, facilitating salary negotiations and contract preparation. Oversee the internship program and fostering strong relationships with educational institutions.
• Continuously improve and implement effective HR processes, maintain employee records in HRIS system (Workday) and leave management. Facilitate payroll updates, approvals, statutory obligations including but not limited to tax filing, CPF contributions and administer government claims such as childcare leave, NS make-up pay, maternity and paternity leave.
• Develop and regularly update company policies, employment contracts and the employee handbook. Ensures proper administration of company policies and compliance training, in accordance with labor laws and regulations.
• Liaise with key vendors including LinkedIn, various insurance providers, Telum, and Paymo (timesheet management tool) to support business operations, including providing new hire training on Paymo for accurate timesheet recording and generating and distributing timesheet reports where necessary.
• Serves as advocate to both employee and company regarding employee performance as well as day-to-day working environment. Counsel employees and/or managers regarding a variety of issues.
• Manages compensation process to ensure adherence to company guidelines and monitors salary/grade levels for competitiveness in industry and fairness in company.
• Lead all employee relations with professional grace, lead investigations to resolve issues/conflict in the workplace, act as an impartial mediator in disciplinary procedures and ensure it is administered in fair manner and meets all legal and labor regulations, advice managers in determining appropriate disciplinary plans of action.
• Lead the development and implementation of employee communication programs and ensures the employees are aware of the agency’s policies, programs, and management goals.
• Develop and lead learning & development programs such as designing and implementing tailored training programs for core PR skillsets within the company.
• Organizes and leads employee engagement events and wellbeing initiatives for employees to foster a positive work environment, including but not limited to work anniversaries and birthdays, company events such as the Klareco Teal Party.
• Conducts research, manages projects and timelines, participates as a hands-on contributor on teams and committees toward the successful completion of various ad-hoc HR programs.

Job Requirements:

• Bachelor’s degree in human resources or related field and 4+ years’ experience in Human Resources function; Master’s degree a plus.
• Previous experience in PR/Media/Creative/Marketing/Advertising agency is an advantage.
• Solid human resources generalist background.
• Excellent oral, written, and interpersonal communication skills including the ability to present ideas, and/or facts and recommendations effectively.
• Ability to work independently with little direction.
• Interpersonal and team skills with ability to professionally interact with all levels of employees.

*Kindly note that only shortlisted candidates will be contacted.*

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

The candidate will be responsible for the day-to-day operations of the department. He/she is accountable for the hotel’s Front Office activities:

Responsibilities:

- co-ordinate and supervise the daily operations of the Front Office Department

- maintain operation standards and maximize efficiency

- assist in the developing of new initiatives to achieve service excellence

- train and develop the Front Office staff

Requirements:

* strong leadership and decision making skills

* excellent communication skills with an eye for detail

* working knowledge of the HMS system

* with 2 years’ experience in a similar capacity in the hospitality industry

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

Location: East

Work Schedule: 5.5 days/week (Monday to Friday 9am - 6pm , Saturday 9am - 1pm)

Job Highlights

• Lead a team of 10 in the operations department
• Oversee daily air and sea shipment operations
• Gain valuable experience in the freight forwarding industry

Key Responsibilities

• Supervise and ensure smooth daily operations for air and sea shipments
• Resolve operational issues and tackle challenges for the department
• Maintain proper discipline and efficiency within the team
• Report directly to management with updates and improvements

Requirements

• Minimum 2-3 years of experience in freight forwarding for air and sea (import/export)
• Familiarity with Singapore Customs, Airlines, and Shipping Lines
• Diploma holder with proficiency in English (spoken and written)
• Proficient in Microsoft Office and computer systems
• Self-motivated, independent, and proactive with a pleasant personality
• Strong leadership skills and ability to work odd hours if required
• Preferred residency in the East

Aventir Group Pte Ltd

EA License: 24C2542

Job Description

Oversee the day-to-day operations of the condominium
Supervise and co-ordinate all maintenance and site staff
Engage maintenance, repairs and improvement to the condominium
Manage contracts and performance of service providers according to contractual requirements and/or government regulations
Manage expenditure , budgets, financial records and vendor contracts
Ensure compliance with Building Maintenance & Strata Management Act (BMSMA), relevant laws, government rules & regulations and policies
Prepare agendas, minutes recording and convene and attend all councils meetings & AGM.

Job Requirements

Degree / Diploma in Estate Management, Building or related discipline
Minimum 3 years of relevant experience in condominium management
Mature and independent with the ability to lead team
Good interpersonal and communication skills
Proficiency in MS office and IT Savvy
Knowledge of BMSMA and understanding of general building defects will be a plus
Diligent, well organised and committed to excellence

Responsibilities:

• Manage existing customers and develop new potential opportunities
• Responsible to review customer technical quotation packages, work with relevant department to complete the sales proposals/ quotations for management review and present to customer
• Ability to handle all the enquiries and negotiation with customer
• Responsible to perform Sale Contract/ Manufacturing Service Agreement reviews and present to management and customer
• Liaise and co-ordinate with customers and other departments pertaining to project activities and order fulfilment
• Manage product EOL, ECN, obsolesce claim, product transfer, and product sustaining activities such cost reduction, alternatives by working with internal functions
• Manage a team of Marketing Engineers

Requirements:

• Minimum 5 years of relevant experience in the electronics manufacturing industry, preferably in Electronics Manufacturing Service and in Business Development/ Program Managerial capacity
• Degree/ Diploma in Electronics Engineering
• Technical competency to engage customers for specifications and process reviews
• Excellent communication skills both oral and written, mature and strong analytical skill.
• Good knowledge of software office tools especially Microsoft excel and PowerPoint application and ERP software
• Possess good supervisory, project management and cross functional managerial skill

A REWARDING PLACE

You have the opportunity to work with a creative and collaborative team at the forefront of technology, trends and practices. We are huge advocates for career development and our global operations provide opportunity for professional mobility. Be inspired to grow your abilities, learn from experiences and build the skills you need to forge ahead.

EQUAL OPPORTUNITY EMPLOYER

AEM is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive environment where differences are valued and encouraged. We employ individuals who align with our values and meet the requirements of the role. All qualified applicants will receive consideration for employment.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information