Administration Manager
Working Days: Mon – Friday
Working Time: 8.30am – 6pm
Salary: $4,500 - $5,000
Location : Woodland, Senoko

Job Responsibilities

• Support Factory Manager in daily production activities in internal and external communications
• Negotiating renewal/new of factory related service contracts
• To monitor and management of quality of service of appointed service providers / contractors
• Purchasing, processing and ensure the purchased item is follow up and delivered in time
• Records maintenance

Job requirements

• With relevant experiences
• Possess factory production operation experiences is a plus

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)
• Manage daily BAU operation of database and middleware (DB&MW) related services.
• Provide Level 2/3 support for DB&MW service-related queries.
• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.
• Monitor and plan the capacity to meet the demands of the application workload.
• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.
• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.
• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.
• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.
• Perform incident escalation in accordance with escalation procedures.
• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.
• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.
• Lead and drive data services initiatives and manage project deliverables.
• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.
• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields
• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG).
• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc).
• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc.
• Familiar with high-availability technologies and solutions
• Proven track record of troubleshooting and resolving complex technical issues.
• Experience in system, database and application performance tuning.
• Experience in capacity planning, availability management and business continuity management

Skills & Competencies

• Project management skills.
• Outsourcing vendor management skills.
• Documentation skills and ability to create clear and comprehensive SOPs.
• Collaboration and communication skills, with the ability to work effectively in cross-functional teams.

The following certifications while not necessary, will be an added advantage:

• Data, Analytics, AI&ML Literacy
• Cloud Literacy and Administration
• Database Certified Professional
• Red Hat Certified System
• ITIL Foundation Level

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Responsibilities:

• Lead the team in implementing the onboarding plan, ensuring alignment with project goals and maintaining high user satisfaction.
• Manage and influence user expectations based on predefined requirements and collected information.
• Plan and strategize user onboarding activities according to project deliverable timelines.
• Serve as the primary point of contact for business and vendors regarding user onboarding activities.
• Collaborate with other project teams to establish a unified onboarding approach based on the rollout plan.
• Ensure onboarding activities adhere to execution timelines and meet business and technical requirements.
• Monitor team adherence to delivery management standards and track progress regularly.
• Anticipate, manage, and resolve issues, acting as the primary contact for the testing, deployment, and onboarding team.

Requirement:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent with 6 to 8 years of relevant working experience in project delivery and implementation.
• Strong stakeholder engagement skills to manage multiple stakeholders, including business users, project teams, and vendors.
• Team player with strong communication and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Primary Objective

• Provide leadership and management of the branch
• To manage and lead branch operations and ensure smooth running of branch day-to-day operations
• Create and cultivate customer service excellence culture
• To ensure that Branch meets all regulatory and compliance matters.

Key Responsibilities

Financials – Cost Management, Wealth Sales & Business Development

• Manage and accountable for the Branch Wealth Sales and costs management.
• Develop, implement business plan to support sales activities to achieve the Retail Banking financial performance and targets.
• Collaborate with business partners and stakeholders to develop appropriate relationships with the local business community to raise RHBSG profile and presence.
• Maintain awareness and keep abreast of competitor activities and industry best practices.

Customer Engagement & Service Excellence

• Monitor the Branch service quality by ensuring the branch traffic, Q-time and other service indictors are met.
• Drive service initiatives and create a customer-centric culture among the team.
• Deepen customer relationship with the bank and increase share of wallet by promoting and cross-selling of RHBSG banking services and solutions.
• Deal with and resolve customer issues arising efficiently.
• Recommend and ensure appropriate actions are put in place to deliver a pleasant customer experience
• Uphold customer focus and high standards of service set by the Bank.

Talent Management and Development

• Lead, manage and be responsible for the hiring and retention of high performing services teams

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners for Business reviews, forecast, budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.