Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Summary

As a District Manager, you will be in charge of managing & leading an assigned district, achieving sales, profitablity & inventory targets. In addition, you'll oversee. coach & direct activities of Store Managers in the achievement of business objectives and efficient & effective store operations.

Responsibilities

• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans.
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.
• Conduct regular store visits (4 to 6 stores depending on sales volume), preparing reports and taking corrective measures to drive business growth.
• Manage and monitor store budgets to meet profit objectives.
• Build and maintain a strong team of Store Managers through effective hiring, development, training, and staff retention programs.
• Ensure high standards of store operations are met at all times, providing consumers with a high-quality shopping and brand experience.
• Work closely with Merchandising Team in stock allocation and planning.
• Achieve an overall stock turn as per company target.
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
• Loss prevention a key operational discipline.
• Managing all outlets budgets and ensuring that each store operates within the budget.
• Monitoring each store's P&L reports.

Requirements

• Min Diploma
• With 5 years of working experience in the related Retail / Sports/ Fashion, a minimum of 3 years of people management.
• Passionate in customer service and a strong communicator.
• Strong organization skills, analytical and detail-oriented.
• Strong application of MS Excel preferred and other office software.
• Fast-paced, hands-on work style.
• Comfortable to work beyond office hours and weekends/Public Holidays to manage stores activities.

Interested applicant, please submit your application now.

We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: R1108264

By submitting your personal information and/or resume, you are deemed to consent to CareerVisors Pte. Ltd. to collect, use and disclose your personal information and/or resume to prospective employers/companies for the purposes of employment.

Job Responsibilities:

• Serve as the primary point of contact for addressing project-related inquiries and feedback. Work closely with residents, consultants, and authorities to proactively address concerns and mitigate complaints from construction activities.
• Plan and implement public relations strategies to ensure clear communication and maintain positive relationships with stakeholders.
• Respond to and resolve public requests and complaints with professionalism and efficiency.
• Lead the development of internal and external publications, ensuring timely and accurate communication throughout the project lifecycle.
• Work closely with contractors and implement measures to minimize and address public complaints related to construction activities.
• Keep up-to-date, well-organized records and ensure quick retrieval when necessary.
• Assist with administrative tasks and handle other ad-hoc responsibilities as required.

Job Requirements:

• Compulsory to have Bachelor/Diploma in public relations, administrative or business related
• At least 5 years' of relevant working experience
• Proficient in computer and MS Office application
• Ability to work independently with minimal oversight.
• Good command of English and Chinese.

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities:

• Oversees the activities of other workers.

• Hires, trains, and evaluates new employees.

• Ensures that a company or department is on track to meet its financial goals.

• Reports to other executives or to the owner directly.

• Directs team or group leaders.

• Motivates workers through incentives and positive feedback.

• Develops and implements budgets.

• Prepares reports for management.

• Ensures workers have the resources to complete their work.

• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements:

• Performance management

• Project management

• Coaching

• Fostering teamwork

• Supervision

• Staffing

• Business knowledge

• Technical leadership

• Technical management

• Communication skills

• Prior management positions with various types of businesses

• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager

• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Job Responsibilities:

• Prospect new customer relationships and manage existing portfolio
• Usual duties of a RM include account opening, credit proposal/reviews, KYC and review, security documentation, system handling, post lending management cross-selling, document management, etc
• Provide customers with the full range of financial products and services tailored to their needs
• Design and structure financial solutions for the customers and provide specialist opinion for corporate banking commodity customers from a product manager perspective
• Other jobs as assigned by the lilne manager

Job Requirements:

• Degree in Business, Finance Studies and/or related fields
• Prior experience in a similar context will be an added advantage
• Sound communication and cooperation skills
• Able to communicate both verbally and written in Chinese and English so as to communicate with our Chinese-speaking customers and HQ.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Client:

A local ladies' fashion retail brand with a presence in multiple countries, it focuses on trend-focused products that cater to individual expression. The brand continues to evolve, providing versatile footwear for diverse lifestyles.

Responsibilities:

1. Strategic Marketing Development: Formulate and implement comprehensive marketing strategies to promote our brand's products and services across multiple channels, including digital platforms, social media, and events.
2. Market Analysis: Conduct thorough market research to identify trends, understand consumer preferences, and assess competitive landscapes, utilizing these insights to inform marketing strategies.
3. Digital Marketing Management: Oversee all facets of digital marketing, such as website content management, SEO/SEM, email marketing, and social media campaigns, to boost brand visibility and drive both online and offline traffic and conversions.
4. Cross-Functional Collaboration: Work closely with internal teams—including Sales, Product Development, and Creative—to ensure marketing efforts align with overall business objectives and product launch timelines.
5. Campaign Execution: Plan and implement marketing campaigns and initiatives, including product launches, promotions, and events, aimed at enhancing customer engagement and increasing sales.
6. Performance Monitoring: Track and analyze marketing performance metrics, ROI, and KPIs, making data-driven adjustments to optimize campaign effectiveness.
7. Industry Trend Monitoring: Stay abreast of industry trends, market dynamics, and emerging technologies to identify new opportunities and integrate best practices.
8. Budget Management: Effectively manage marketing budgets, ensuring efficient resource allocation to meet marketing goals and objectives.
9. Team Leadership: Lead, mentor, and develop a team of marketing professionals, fostering a culture of creativity, collaboration, and excellence.

Qualifications:

• Educational Background: Bachelor's degree in Marketing, Business Administration, or a related field.
• Professional Experience: Minimum of 5 years in a marketing role with a strong emphasis on brand management, public relations, and social media; experience in the fashion or retail industry is highly preferred.
• Campaign Management: Demonstrated success in designing and executing effective marketing campaigns and events.
• Digital Proficiency: In-depth understanding of digital marketing trends, analytics tools, and social media platforms.
• Communication Skills: Exceptional communication, interpersonal, and leadership abilities, with a proven capacity to collaborate effectively with team members, external partners, and stakeholders.
• Creative and Strategic Thinking: Ability to generate innovative ideas and translate them into actionable marketing strategies.
• Organizational Skills: Highly organized and detail-oriented, capable of managing multiple projects simultaneously in a fast-paced environment.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

• Permanent Position
• Opportunities for professional growth and development.
• Up to $10,000 + Bonus + comprehensive benefits package

We are looking for a Talent Acquisition Ops Manager with a strong operational background to lead the TA team and to drive structured and data-informed recruitment operations, and managed TA Projects.

Responsibilities:

• TA Operations: Oversee and refine talent acquisition operations, focusing on reporting, metrics analysis, and performance insights to support recruitment goals.
• Lead the onboarding of TA related systems, working with vendors and technical teams to ensure seamless integration and user adoption.
• Develop presentation decks and reports to communicate recruitment metrics, strategies, and progress to key stakeholders.
• Prepare approval papers and executive summaries to support strategic decisions and initiatives within the talent acquisition function.
• TA Project Management: Drive talent acquisition projects, including process improvements, system implementations, and policy enhancements, to optimize recruitment operations and efficiency.
• Team Leadership: To lead the TA team in best practices and processes, providing direction and support to ensure effective talent acquisition activities, while fostering a collaborative and high-performing team culture.
• Vendor Management: Build and manage strong vendor relationships, negotiating customized services to align with talent acquisition needs and overseeing agreements.
• Evaluate vendor performance, negotiate terms as needed, and manage contracts to support recruitment strategies.

Requirements:

• Min 8-10 years of proven experience in talent acquisition operations, including reporting, systems onboarding, and vendor management.
• Strong proficiency in Excel, with the ability to analyze datasets and create meaningful insights for reporting.
• Ability to drive TA projects, skilled in presenting data and strategies to stakeholders and senior management.
• Experience in vendor services management to meet talent acquisition objectives.
• Experience leading TA team is preferred.
• Meticulous and has an eye for details.
• Good written/communication and interpersonal skills, able to lead and work with cross functional teams.
• Excellent problem-solving and analytical skills

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
EA Registration No: R1874897

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Product Manager with the Global Ads Product Strategy Department, you will be responsible for guiding the development and execution of Ad Tech product development by identifying customer needs and market trends, ensuring alignment with business objectives and successful product performance.

Responsibilities:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Mandatory Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must have language requirements: Bilingual in both Japanese (Business level) and English (Business level) as you will be required to communicate frequently with our Japanese external and internal key stakeholders, and also to communicate with stakeholders across APAC region.
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goals

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Marketing & Business Development Manager

Location: 22 Sin Ming Lane, #06-76, Singapore 573969 (Work-from-home)

Company: ED EIGHT VENTURE

Nature of Business: Special Event & Educational Service

This role is crucial to enhance ED EIGHT VENTURE's brand visibility, attract new clients, and drive business growth in both the special events and educational services sectors.

Key Responsibilities

Marketing Aspects

- Design and implement marketing campaigns to promote special event services (e.g., live streaming, product launches) and educational services (cognitive learning programs).

- Manage social media, email marketing, and digital advertising platforms to build brand visibility.

- Create engaging content for various platforms to showcase event planning expertise and educational offerings.

- Ensure consistency in branding across all communication channels.

- Conduct research to identify emerging trends in special events and educational training.

- Analyze competitors to develop strategies that position the company as a leader in its field.

- Work with vendors, trainers, and academic centers to create co-branded marketing initiatives.

Business Development Aspects

- Identify potential clients in special event management and educational services.

- Develop long-term relationships with clients by understanding their needs and providing tailored solutions.

- Create business development plans to achieve revenue targets.

- Monitor sales performance and adjust strategies to meet objectives.

- Prepare detailed proposals and presentations for clients, emphasizing customized event planning and educational training services.

- Represent the company at industry events, seminars, and networking sessions to expand business opportunities.

- Leverage connections with academic and enrichment centers to grow the educational services portfolio.

Job Description:

• Site preparation and co-ordination.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Preparation and submission of documents.
• Coordinate, liaise and manage various project stakeholders onsite to ensure that project requirements are being met.
• Prepare, create and plan detailed work schedules, manpower and resource.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Have the ability to understand Engineering drawings and perform basic engineering calculations, designs and etc.
• Coordinate the safety management system onsite.
• Follow up with the project and report on the process of the project to higher management.
• Facilities Management for company premises / buildings.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Minimum Diploma/Bachelor’s Degree in Mechanical/Electrical Engineering or its equivalent.
• Good knowledge of Singapore standards and code of practice.
• Good communication and interpersonal skills.
• Able to work independently.
• Target oriented in a fast-paced environment.

The Business Development Manager (BDM) is responsible for client interfaces within an account or group of accounts. As a key member of the Business Development team, the BDM is responsible for executing go-to-market strategies to identify and acquire a target customer base, with a focus on software solution sales within the FX and CFD space.

Responsibilities:

• Forge and maintain strong relationships with key contacts in existing and new accounts (partners & customers)

• Proactively develop opportunities to sell software solutions to prospective clients within FX and CFD space

• Prepare and present proposals, negotiate contractual and commercial terms

• Develop, steer and manage new software sales pipeline

• Monitor and research on market trends and developments

• Participate in strategic brainstorming and implementation of new business development initiatives

• Develop and leverage the company’s branding and professional profile in coordination with our Marketing team

Requirements:

• Minimally 3-5 years of Business Development experience, software selling experience would be advantageous

• Good exposure to FinTech & SaaS with an emphasis on FX and CFD

• Excellent communication skills, both written and verbal, with ability to partner and influence across functions and seniority

• Proficiency in English - other languages will be considered an advantage

• Structured approach to Business Development & Sales

• Good understanding of complex technology implementations

• Strong quantitative and analytical problem-solving skills

• Self-motivated and proactive, take ownership and accountable to achieve assigned objectives

• Team player, comfortable working in a fast-paced consulting style, unstructured environment