Risk and Compliance Officer (Commodity Trading)

The Risk and Compliance Officer in Commodity Trading is responsible for ensuring that all trading activities adhere to regulatory requirements and internal policies. This role involves assessing and mitigating risks associated with commodity trading, including market, credit, and operational risks. The officer monitors compliance with relevant laws and regulations, implements risk management strategies, and ensures that trading practices align with legal and ethical standards.

Roles & Responsibilities

• Ensure that the Company conducts its business in full compliance with all local and international laws and regulations and the Group's internal guidelines and standards that are relevant to its industry

• Monitor the commodity trading activities on an ongoing basis to ensure that risk levels are within acceptable limits. Generate regular reports to provide insights into the current risk exposure, and any deviations from established risk thresholds

• Develop risk management strategies and monitor the Company's overall trading and hedging exposure

• Reconcile the monthly risk report with information received from front office and accounting

• Establish professional standards, best business practices, and internal systems of control

• Communicate and report risk management related issues to GM of the company

• Develop and regularly audit company procedures, practices, and documents to identify possible weaknesses or risk

• Perform periodic reviews to assess the effectiveness and efficiency of internal controls measures of the Company

• Create and manage effective corrective/preventive action plans in response to audit discoveries and compliance violations

• Undertake special projects, ad-hoc audits, process reviews, fraud investigation or similar on request

• Ensure compliance with local and multi-national sanctions programs and anti-money laundering regulations

Minimum qualification

• Minimum 3 years of risk management experience, ideally with commodities trading companies

• Have knowledge and good understanding about physical commodity trading (especially metals), including incoterms, different payment terms, risk mitigation measures for international trade

• Minimum Bachelor of Business (Economics & Finance) are preferred or equivalent qualification

• Fluency in oral and writing Chinese (to communicate with colleagues in China) and English.

• Sharp business acumen (including ability to assess risk and appropriate levels of return), excellent

interpersonal skills and multi-cultural awareness and sensitivity.

• Significant experience in managing stakeholders across business and different entities

• Proficient in Microsoft Excel, Word and PPT

What We Offer

· Competitive salary and benefits package.

· Opportunties for professional growth and advancement

· A dynamic work environment where you can be part of a globally recognized team.

How to Apply:

Please submit your resume and cover letter to [email protected] by 15/11/2024. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

About Michelin Group and Societe des Matieres Premieres Tropicales Pte Ltd:

A leader in sustainable mobility, Michelin offers services that improve transportation performance and solutions that enable customers to enjoy outstanding experiences and unique moments during their journeys and travels.

Our “All Sustainable” approach is constantly driving us to find solutions that foster an optimal balance between personal fulfillment, economic development, and protection of the planet and its inhabitants. Michelin is dedicated to enhancing its clients' mobility sustainably; designing and distributing the most suitable and innovative tires, services and solutions; providing digital services, maps and guides to help enrich travels; and developing high-technology materials that serve a variety of industries.

Societe des Matieres Premieres Tropicales Pte Ltd (SMPT) is the global natural rubber hub for the Michelin Group. SMPT serves as a procurement hub for the Group: managing the Group’s natural rubber supply chains, providing in-house technical expertise, and conducting due diligence in the supply chain by implementing the Michelin Sustainable Natural Rubber Policy.

The natural rubber sustainability team at Michelin is looking a Sustainability Program Manager (Natural Rubber) to support the implementation of its Sustainable Natural Rubber Policy and ensure compliance with emerging ESG regulation.

Mission:

Directed by the Natural Rubber Sustainability Department, the Sustainability Program Manager supports implementation of our Sustainable Natural Rubber Policy with a focus on supply chain due diligence and compliance with ESG regulation like the European Union Deforestation-free Regulation (EUDR).

Key Expected Achievements:

• Consolidate, implement and monitor an ESG due diligence system for natural rubber sourcing. The system should cover policy commitments and regulatory obligations such as the EUDR.

• Engage internal and external suppliers on due diligence requirements, standards and standard operating procedures. Manage instances or non-conformance with actions plans.

• Manage the ESG database underpinning the due diligence system, integrating various tools with ESG data including: supply chain sustainability assessments, traceability, deforestation analysis and other environmental and social data.

• Anchor reporting efforts related to supply chain due diligence activities, including obligatory regulatory annual reporting.

• Coordinate with downstream internal and external stakeholders to ensure they receive required supply chain data to comply with ESG expectations and regulatory obligations (e.g., geolocalization and due diligence data in the context of the EUDR).

• Support daily sustainability operations, which may include contribution to capacity building development projects, stakeholder and supplier engagement.

• Collaborate as necessary across departments, including at a global level, to synchronize sustainability activities.

Qualifications and level expected:

• Bachelor’s degree in: environmental studies/science, biological science, earth science, physical geography, or any other sustainability related degree

• Language(s): Strong competency in English (including writing); fluency or competency in other regional (South-east Asian) languages is a plus.

• Strong background in sustainability/ESG themes (e.g., sustainable supply chains, biodiversity, deforestation risks in supply chains, social risks, UN sustainable development goals)

• Background in sustainable supply chains, sustainable sourcing, ESG or sustainability compliance and audit, or corporate sustainability.

• Basic technical knowledge of spatial analysis/mapping in risk mapping and sustainability analysis (familiarity with ArcGIS/QGIS is a plus)

• Independent and a problem solver

• Willing to travel, including to “turbulent” areas (based in Singapore, but occasional missions to primarily SE Asia and potentially Africa). 30-50 d/y.

• Exciting fintech opportunity
• Opportunity for growth
• Regional coverage

A Fintech firm is seeking a Chief Financial Officer to join the team.

As a CFO, you will report into the CEO/founder of the firm. The successful candidate will lead the finance operations team comprising of financial reporting, FP&A team, and the corporate finance function. You will oversee the team covering M&A, investor relations, financial modelling and lead in fundraising efforts.

The ideal candidate should have at least 12-15 years relevant experience in a similar coverage role, ideally from the financial services industry and experience working in a fast-paced set up. Candidates with proven track records in fundraising efforts, facing off investors will be highly considered.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

☑Now til Jan 2025

☑Must be able to commit 4 months fully.

☑CBD – Raffles Place MRT

• Liaise with relevant parties like forwarder & suppliers
• Handling of shipping documents (whole set)
• Sorting documents & sending out to buyers etc when complete
• Sending out completed documents to the Bank for negotiation (for shipments under Letter of Credit)

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overview:

As part of the regional Credit Risk function, Transactional Approval & Advice (“TA&A”) acts as the second line of defence on transactions with ING’s corporate clients originated by our Sectors, Lending, Transaction Services, Financial Markets and CM&A teams in Asia. The Senior Credit Officers (SCOs) in this team have a deep understanding of credit structuring, credit risk and businesses & markets, next to the assessment of related risks like ESG, compliance and climate risk. In addition to the asset-by-asset approval process, SCOs have a delegated approval authority to manage their portfolios and they advise senior management on the strategic direction in terms of risk appetite and portfolio steering in sectors and products.

Opportunity:

TA&A is looking to support Front Office business ambitions by hiring a Senior Credit Officer who will be responsible for (1) executing client transactions from origination to closing and (2) managing the credit risk of an assigned client portfolio. The SCO is the primary point of contact for her/his portfolio, exhibits deep specialised knowledge on the relevant sectors, markets and/or products and safeguards the risk appetite of the bank in balance with a sound commercial sense. This person will work with various business units with specific responsibility for the Telecom, Media, Technology & Healthcare (“TMTH”) and Mining, Metals and Fertilizers (“MMF”) sector portfolios. This is a Director level position that will report to the Head of TA&A – Asia.

Responsibilities

• Advise on or approve credit proposals as presented by deal teams in the region in line with delegated authority and manage exposure within RAS boundaries, policy and regulatory requirements.
• Guide and develop junior personnel within TA&A to maximize their potential and ensure efficiency & effectiveness.
• Coordinate implementation of various global and regional regulatory commitments in the credit risk space.
• Proactively share and manage risk appetite with First Line to maintain a common risk culture.
• Continuous attention for compliance, non-financial risk, ESG risk and adherence to minimum standards regarding data quality, overdue reviews, compliant ratings and SOx.

Requirements

• You are an Orange Code ambassador
• 10+ years’ experience within Wholesale Banking front office and/or credit risk, with expert knowledge of lending products (and documentation) and working knowledge of financial markets products (and documentation).
• Good understanding of the TMTH and MMF sectors, preferably with experience in Asia and/or emerging markets clients and transactions.
• Well versed on regulatory developments affecting lending, capital requirements and compliance matters.
• Proven ability to take the lead, communicate effectively across the three lines of defense and take decisions under pressure.
• Gravitas to deal with senior management, auditors and regulators.
• Results oriented, dedicated and have flexibility to adapt well to a dynamic working environment with high level of integrity, sense of urgency, attention to detail and quality standards.
• Bachelor’s degree or above in Finance, Economics, Law or Engineering.
• You will have to confirm you understand and acknowledge the requirements for this role as a Material Risk Personnel as set out in the Guidelines on Individual Accountability and Conduct (IAC) issued by the Monetary Authority of Singapore in 2021. In addition, the SCO will be an Identified Staff as defined in ING’s Remuneration Regulations Framework

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an Human Resource cum Administration Manager (Education) who is independent , energetic , caring and outgoing personal .

HR Responsibilities:

Advertising and search for candidates

Filling positions within an organization ( Locally and Oversea )

Designing and implementing recruiting systems for the organization.

Handling of administration and record-keeping.

Executing recruitment plans efficiently.

Drafting and posting job descriptions.

Scheduling and Interviewing candidates ( 1st round ).

Preparing job offers.

Prepare contract , grant application and training grants.

Coordinating on Grant application and submission.

Coordinating and scheduling staffs

Responsible for supporting the functional team on daily administration matters / tasks in a meticulous manner.

Support functional teams on the daily operational tasks which includes:

Administration (Proper filing system and Organise and schedule meetings)

simple Book-keeping of the business and payroll

Interact and coordinate effectively with clients / stakeholder on business and administrative matters

Assist with documentation and submission of reports to the management, when required

Respond to enquiries and feedback

Administrative documentation

Requirements:

A minimum of 2 years’ experience as recruiter / HR and Admin.

Excellent communication skills.

Have good knowledge of recruiting , guides etc .

Excellent record keeping.

Able to performance the job immediately

Those with experience in the EDUCATION Administrative will have an added advantage

Possess good initiative, outgoing and a great team player

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

RESPONSIBILITIES:

• Assist WSH Manager on safety and health matters.
• Execute appropriate safety measurements in accordance with the Workplace Safety & Health Act.
• Liaise closely with Project Managers, clients, main contractors, consultants and authority etc. on all safety and health issues.
• Assist Project Manager in accident / incident reporting and investigations as well as hold toolbox meeting and all WSH matters execution.
• Coordinate and maintain records of safety orientation and daily toolbox meetings.
• Ensure safe work practices are adhered to by all parties in the daily site activities.
• Perform daily inspection to ensure compliance to prevailing MOM regulations and Company ISO policies.
• Attend to all feedbacks on safety irregularities and inform the Project Manager and WSH Manager accordingly.
• Enforce all safety legislation and in-house safety rules and regulations.
• Ensure supervisors and workers are following the safe work procedures compliance.
• Liaise with relevant authority during site visiting / complain or feedbacks on WSH matter if necessary.
• Detect safety violation and report to WSH Manager.
• Perform any other duties as assigned by the Management and the designated manager.

REQUIREMENTS:

• Registered WSHO with Specialist Diploma or Degree in WSH
• At least 3-5 years of relevant experience

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Location: Pioneer Walk
• Working days: Mon-Fri (8.30am-5.30pm), Alternative Saturday (work from home)
• AWS + VB

Main Responsibilities

• Perform order processing, permit declaration, payment and shipping document.
• Liaise internally and externally for the storage, transportation, depot of cargos.
• Liaise with relevant parties for the pick-up and shipment of cargos.
• Generate/Provide reports, such as customer’s report, import & export report, etc. to the Management.
• Check all shipping documents and complete system input for final billing.
• Any ad-hoc task assigned by the superior or top management.

Job Requirements

• Minimum GCE O Level with 1-2 years’ experience in logistics industry is preferred.
• Positive attitude, Detail-oriented, organized, and able to prioritize tasks.
• Good interpersonal, communication and analytical skills.
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Ability to work independently and under pressure in a fast-moving environment.
• Proficiency in Microsoft Office.
• Knowledge in PSA Haulier Community System and TradeNet will be an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Key responsibilities

1. Regulatory Adherence:Ensure the firm complies with all applicable laws and regulations, including those from the Monetary Authority of Singapore (MAS), Securities & Futures Act (SFA), and other relevant authorities.
   Monitor changes in regulations and implement necessary adjustments to policies and procedures.
   
2. Policy Development and Implementation:Develop, review, and update the firm’s compliance policies and procedures.
   Implement compliance programs to prevent illegal, unethical, or improper conduct.
   
3. Risk Management:Identify and assess compliance risks within the business.
   Develop and enforce policies and procedures to mitigate identified risks.
   
4. Monitoring and Auditing:Conduct regular audits and reviews of business practices to ensure compliance with internal policies and external regulations.
   Monitor transactions and activities for signs of non-compliance or suspicious behavior.
   
5. Training and Education:Provide ongoing training and education to employees on compliance policies, regulatory changes, and ethical standards.
   Ensure that staff understand their compliance responsibilities and the implications of non-compliance.
   
6. Reporting and Communication:Report compliance issues and violations to senior management and, when necessary, regulatory bodies.
   Maintain open lines of communication with regulatory authorities.
   
7. Client Due Diligence:Oversee the firm’s Know Your Customer (KYC) and Anti-Money Laundering (AML) processes to ensure proper client identification and risk assessment.
   Conduct due diligence on new and existing clients to prevent fraud and money laundering.
   
8. Record Keeping:Ensure proper documentation and record-keeping of compliance activities and findings.
   Maintain accurate and up-to-date records of all compliance-related matters.
   
9. Conflict of Interest Management:Identify potential conflicts of interest and develop strategies to manage and disclose them appropriately.
   Ensure that business practices do not compromise the firm’s integrity or client interests.
   
10. Incident Management:Investigate and manage compliance incidents, including breaches of policy or regulation.
    Implement corrective actions and follow up to ensure issues are resolved and do not recur.
    

Skills and Qualifications

1. Educational Background:Bachelor’s degree in finance, law, business administration, or a related field. Advanced degrees (e.g., JD or MBA) or certifications (e.g., Certified Compliance and Ethics Professional (CCEP)) are advantageous.
   
2. Experience:Minimum 15 years of experience in compliance, legal, or risk management roles, preferably within the financial services or wealth management industry.
   
3. Knowledge:In-depth knowledge of regulatory requirements and industry standards for wealth management.
   Familiarity with financial products, services, and the operational processes of a wealth management firm.
   
4. Skills:Strong analytical and problem-solving skills.
   Excellent communication and interpersonal skills.
   Attention to detail and the ability to manage complex compliance requirements.
   Proficiency in compliance software and other relevant technologies.
   

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Responsibilities:

Project Support:

• Coordinate and track project activities, timelines, and deliverables.
• Continuously learn and explore project management methodologies, processes, and tools to enhance management efficiency.

Communication, Coordination, and Reporting:

• Facilitate effective communication between project teams, stakeholders, and the PMO.
• Assist in creating presentations, dashboards, and reports for senior management.

Data Analysis and maintenance:

• Collect, analyze, and interpret project data to support informed decision-making.
• Manage and maintain project metrics and report to ensure data accuracy and accessibility.

Requirements:

• Bachelor’s degree or higher.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Minimum of 2 years of relevant work experience.
• Excellent organizational and multitasking abilities.
• Excellent communication skills
• Meticulous, logical thinker with a focus on efficiency and results.

Main Duties

• Managing relationships and key financial matters with our auditors, banks, and financial institutions and governmental bodies such as MAS and MoM.
• Creating and verifying financial data of accounting, auditing, reporting, and filing matters.
• Create and present various financial forecasts to the Management and others as needed.
• Providing data as the CEO or other key member(s) requests periodical or ad hoc basis.

Requirements

• Strong understanding and experience in accounting and audit.
• Experience of working or profound knowledge in the finance industry.
• Good interpersonal and leadership skills
• Strong project management skills
• Proficiency in Microsoft Excel, Word, PowerPoint, and database
• Fluent in English and Japanese (Spoken and Written).

Working hours will be 9.00 am to 5.00 pm, Monday to Friday.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Location: Island wide

Responsibilities

• Assit with customer enquires and sales of product
• Assisting in top up, refunds or claims
• Assist with dispatch duties to the different location when required

Requirements:

• Customer service mindset
• Comfortable with handling of cash

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Call Center Officer (Monday - Sunday)

Working Schedule: (4 weekday 1 weekend) 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: up to SGD 2700 per month

Job Description:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366