• Answer and address incoming queries promptly.
• Provide accurate product and service information.
• Resolve customer issues with empathy and skill.
• Document interactions and maintain accurate records.
• Adhere to policies and complete assigned duties.

Requirements:

• Minimum Dip/Deg holder with at least 2 years of relevant working experience.
• Comfortable with customer facing roles.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Working hours:

5.5 days (office hours)

Job Details:

•Assist in patient enquiries / pick up calls

•Process paperwork

•Use system to key data

Requirements:

• Nitec holder with prior healthcare customer service experience

•Training will be provided, no exp needed

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities:

Reporting to Head of Global Equities

• Support queries on global equities trading (including market rules, campaigns and promotions)
• Provide operational support pertaining to market data administration, incentive programs and marketing promotions.
• Perform market research into global equities trends and competitor offerings.
• Manage and support global equites related projects (e.g., exchange rule change) with relevant stakeholders.
• Support in other BAU activities of the department as and when required.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

We are seeking veterans in the areas of hospital workplace safety and health (WSH) to be part of a dynamic team that is at the forefront of transforming healthcare delivery. Join us and leverage your expertise to drive innovation, optimize patient care, and shape the future of our hospital’s operational excellence. This is a unique opportunity to make a significant impact and be a key player in a groundbreaking healthcare environment. As a member of the team, your key roles will include the following -

• In this role, you will support the Head of Department in the implementation of WSH programmes in the hospital.
• You will assist to liaise with the Environment, Health & Safety (EHS) coordinator of various nesting offices/departments on the implementation and reporting of EHS.
• You will also be involved in liaising with the Hospital Services Planning team on the design for safety and work activities within the construction sites, including the review of risk assessment and permit to work.
• Additionally, you will also support in maintaining the hospital’s risk registry and compliance to applicable regulations.
• You will be required to assist the in-house WSH training and promotion activities.

Requirements:

• Min. Bachelor’s Degree in any discipline with at least 2 years of working experience
• Proven experience in monitoring workplace safety and health protocols, preferably in health or healthcare sector
• Familiarisation with various safety or quality certification programmes such as ISO and safety and health management systems are preferred
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges

Qualified applicants, please send a copy of your resume in MS Word to:

[email protected]

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

The Team

Cundall’s building services team’s mission is to play a key role in making buildings more energy efficient, sustainable and cost effective to operate – and we pride ourselves on our exemplary track record of designing innovative and practical mechanical and electrical solutions. With offices in the UK, Europe, Middle East, Asia and Australia we offer a pro-active and collaborative approach to skill development, professional excellence and knowledge sharing.

If you are interested in playing a vital role with one of the foremost consultancies operating in this specialist sector, Cundall may be for you.

The Role

This is an excellent opportunity, for an experienced M&E RTO to represent Cundall on one of our prestigious projects .This will be a 2 years contract based role, subject to extension based on the demands of the project.

Reporting to the Resident Engineer/Project Manager, you will be responsible for the maintenance and control of daily site records, report preparation, drawings and documents. You will ensure that all site instructions are carried out accordingly, and issue further instructions and clarifications on design details when necessary.

You will manage the day to day inspections of construction works and ensure all M&E construction activities comply with the consultant’s specifications, local codes and regulatory requirements. You will also be required to supervise and enforce site quality control while coordinating with the client/main contractor/sub-contractor, and attend site meetings as required.

The Skills

Educated to diploma or degree level in Mechanical/Electrical Engineering or Building Services Engineering, with significant experience of both contractor and consultancy liaison, you will have gained a wealth of practical experience of site based mechanical engineering and issue management. You will be experienced in carrying out work inspection, making detailed site records and producing reports.

You are capable of producing and interpreting technical design solutions, specifications and safety documentation and have a solid understanding of building regulations and codes of practice. You will possess excellent time management skills and be able to demonstrate your ability to solve complex problems and meet project deadlines.

Must hold a valid BCA Registered Accredited Resident Technical Officer certification.

Given the collaborative and client focussed nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• To assist and follow up with setting up E-invoice account.
  require to coordinate with different parties
• Sales order against quotation on prices, incoterms, delivery term and validity.
• Verify quotation prices with special pricelist
• Verify quotations against company signature policy
• Data recording - excel / words / powerpoint preparation

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader to join us as Senior Account Manager in Singapore.

Key responsibilities:

• Oversee teams of Account Managers (AMs), Senior Account Executives (SAEs) and Account Executives (AEs) for up to 7 client accounts 
• Review strategic communications and PR plans as produced by AMs and SAEs
• Provide counsel to clients based on their business objectives 
• Maintain a pulse on industry trends and help educate the wider team on topics relevant to their clients 
• Develop senior media relationships and managing contacts with key commentators, industry spokespeople and sector influencers
• Coordinate and streamline internal workflows to deliver the best quality service
• Provide support, coaching and development to AMs & SAEs
• Support with hiring by interviewing potential candidates 
• Monitor team performance and support leadership in reaching company goals and KPIs
• Pitch and look for new business opportunities for YAP Global (clients, partnerships & other) 

• Candidate must have the right to work in Singapore
• At least 5 years experience and a proven track record in PR in an agency, or in journalism
• Strong knowledge or experience in the blockchain, crypto or web3 industry
• Relationships with financial, tech and mainstream press
• Strong leadership and interpersonal skills
• Strong news sense and a knack for creative storytelling and strategic thinking
• Willing to communicate with memes
• Keen interest in building relationships with key founders and leaders in the crypto, DeFi and Web3 ecosystem

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.
• Preferably have knowledge of mindbody

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Credit and Loans Operations Officer to join their team
• Starts off as a 6 months contract

The Job

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Provide coverage and support to other team members where necessary.
• Handle Bancontrol duties related to dormant accounts, including reviewing and reporting.
• Maker and Checker duties for risk management and quality assurance.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

The Talent

• At least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations. Knowledge in Trade Finance Operations especially Bankers Guarantee and Letters of Credit Issuance will be a bonus.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Exceptional attention to detail and accuracy in data entry and documentation.
• Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is a benefit.
• Excellent analytical, problem-solving, and decision-making skills.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Credit and Loans Operations Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Requirement:
- 1 year of working experienced
- Healthcare working experienced will be advantageous
- able to work 3 working shift
- able to work 1 long shift every 2 weeks

Schedule:
Shifts timing: 7am to 2pm / 1.45pm to 9.30pm / 9pm to 9.30am(overnight) roster based and works on PH and weekends

There will be 1 long shift every 2 weeks where they are required to work : 7am to 7pm / 8am to 8pm or 9am to 9pm
This is to allow them a 5 days work week

Job description
to provide clerical and support functions in the Emergency Department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Support queries on global equities trading (including market rules, campaigns and promotions).
• Provide operational support pertaining to market data administration, incentive programs and marketing promotions.
• Perform market research into global equities trends and competitor offerings.
• Manage and support global equites related projects with relevant business units.
• Support in other daily business activities as assigned.

Requirements

• Diploma/Degree in relevant fields
• Comfortable to work within tight timelines
• Proficient with MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Monitor and issue Authority To Load (ATL).
• Vet Letters of Credit (LC) and support the invoicing team with document presentation to banks.
• Manage the Financial Documents (FD) process and ensure adherence to policies.
• Collate shipping documents, manage Bills of Lading (BL), and Letters of Indemnity (LOI).
• Assess Statements Of Facts (SOF) and fact-check activities mentioned on SOF.
• Manage export declarations and shipping customs clearance.
• Execute delivery/discharge control documentation, e.g., LOI, Letter of Undertaking (LOU).
• Execute the export declaration and customs clearance process.
• Support SAP/Digital projects and enhancements for the CTC process.
• Support improvement initiatives with a focus on quick-win automations to enhance efficiency.
• Maintain management reporting – keep team reports up to date from both functional and data perspectives and maintain internal databases and systems.
• Support data analysis/reporting activities.

Requirement

• Min. Degree/Diploma or equivalent.
• Previous experience in the commodity industry is desirable.
• Knowledge of shipping
• Knowledge of LC

If interested, please email me at [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

This is an excellent opportunity to join a leading luxury fashion brand.

We are an established retailer who are seeking an experienced CEO.

You will be highly driven, have exceptional team motivational and management skills. Your main objective will be to manage the overall brand direction and to develop a commercial strategy.

Key Responsibilities:

- Setting the brands strategic direction

- Responsible for the leadership of brand, marketing and product

- Contributing to and implementing the company's medium and long term strategy plan

- Responsible for managing a commercial and desirable range and retail environment that meets sales budgets, margin targets, proposed range mix and customer expectations

- Championing the company's mission statement by promoting the desired vision, attitude and culture

- Fully responsible for P&L

- Building a credible, efficient, reliable and knowledgeable team of people

- Building the company's image and increasing brand profile

- Maximise sales and profit

- Grow the retail channel

Requirement:

- Have a sound understanding of design, retail, marketing and merchandising

- Effectively plan workload & prioritise tasks and achieve deadlines

- Be a clear communicator & negotiator with the ability to influence and work well with a variety of people

- Have strong leadership, management and coaching skills to develop others

- Have experience within a similar role within retail

- Commercial aptitude and trend awareness

- Ideal Industry Experience: Luxury Retail (Fashion, Stationary, Accessories, Jewellery)

Job Duties and Responsibilities

Work closely and provide support to the A&P team by assisting in the day-to-day administrative work and manage the Customer Service Counter, ensuring that it is well organized.

· Guide shoppers through West Mall Rewards app download and installation.

· Provide hands-on support for shoppers during campaign redemptions.

· Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.

· Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner

· Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.

· Any other ad-hoc duties assigned by Senior Manager / Senior Executive, A&P

Requirements:

· Minimum Diploma in Hospitality/Tourism or related discipline

· At least 1 year of customer service experience in retail, hospitality or related industry

· Cheerful personality and passionate about customer service

· Good leadership and people management skills, and able to work independently

· Proficient in computer skills (MS Word, Excel)

· Able to work on weekends/public holidays

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description

1. Facilitate end-to-end operations of app tenant onboarding, e-voucher programme, Marketplace and other marketing activities, including digital and online platforms.
2. Support the development and maintenance of CityNexus app to work closely with lead department and vendor to ensure the smooth functioning of the programme.
3. Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring a positive and efficient resolution of their issues.
4. Assist in simple system testing (UAT) of the app and respective portals to identify and resolve bugs, usability issues and performance bottlenecks and facilitate deployment.
5. Handle administrative tasks including compiling and submitting monthly reports promptly, e-voucher reconciliation etc.
6. Any other duties as and when assigned.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Provide administration and operational support at Eye Clinic.

Staff will be trained and certified by Optometrist to carry out Visual Acuity (VA) Tests for patients.

Staff will be expected to perform VA tests to patients and record in the system.

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

For interested candidates, please send your updated resume:

Responsibilities

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals.
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.
4. Ensure that all patients who are fit to join the Cardiac Rehab program (CRP) has a CRP appointment.
5. As a patient and family liaison, be contactable during office hours.

Secondary Responsibilities and Duties

1. Assist in developing educational materials that will benefit to the public, primary care givers and patients.
2. Assist in administrative and research activities of Adult Cardiac Surgeons.
3. Provide information on emergency resuscitation procedures to all caregivers if the job holder is qualified or provide alternative resources for such procedures.
4. Assume any additional responsibilities assigned by Clinical Director and Head of Department of Dept of Cardiac, Thoracic & Vascular Surgery.

Requirements

• Any science related Degree.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Description:

• Design, develop, and maintain system workflows for banking projects.
• Analyze current workflow processes and identify areas for improvement.
• Collaborate with project managers to understand project requirements and objectives.
• Work with IT teams to integrate and implement workflow solutions.
• Document workflow procedures and maintain comprehensive records.
• Ensure compliance with banking regulations and industry standards.

Requirements:

• No experience required
• Diploma/Degree of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

About the job

Reporting to the Customer Relations Manager, you will be expected to work with your team of co-workers provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• You will collaborate with your stakeholders to coordinate and follow up on customer engagement activities in the store.
• You will work with your manager to manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Manage issues raised by customers and deliver service improvement in a professional, prompt and positive manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Your profile

• You have a proven experience of at least 3 years in customer service management and in leading a team of co-workers in a retail or customer serviced oriented environment.
• You are customer-centric with the ability to find solutions for customers and operational issues.
• You are a confident decision-maker with strong analytical skills and computer literacy skills.
• You have the energy and drive to deliver with the ability to manage stressful situations.
• You are able to commit to working both AM & PM shifts, weekends and public holidays.

Mon-Fri, Office Hours

Job Description:

The Case Management Officer works with clinical departments to develop and implement clinical pathways and case management programmes and activities. These include assessing, planning, coordinating, monitoring and evaluating of clinical pathways and case management services.

Responsibilities:

• You will be responsible for the following:
• Screen all new admissions daily to identify cases for case management / receive referral from the ward.
• Assess and Identify patients' medical, psychological, social, environmental, vocational and financial needs.
• Synthesize assessment information to prioritize care needs and develop care plans.
• Formulate plans of patient care in collaboration with clinicians, other health care members, and patient/family.
• Implement, monitor and evaluate the patient’s response to treatment/care plan and revising it as needed.
• Integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
• Ensure patients' diagnostic tests, treatments, and consultations take place promptly and in proper sequence.
• Provide patient education, if required.
• Initiate, implement and coordinate the discharge planning process for patients timely and appropriately.
• Act as the point of contact and a liaison between the patient, family and the hospital.
• Identify system, practice, patient, and community issues and implement appropriate remedial actions to address deficiencies found.
• Provide education, information, resources and support related to case management functions.
• Establish a framework for data collection and analysis on care delivery process for variance management.
• Advocate for patients if required.
• Conduct training & education on case management for doctors, nurses and paramedical professionals.
• Provide support to QA and clinical services committees in functions such as organizing meetings, preparing relevant reports for meetings, recording minutes and ensuring that follow-up actions are taken after meetings.
• Conduct clinical audits for various clinical work processes, case notes audit / review, audits to look into problem cases / areas and ad-hoc audits as chosen by the various QA related committees.
• Conduct ad hoc audits/ surveys initiated by QA and clinical service committees.
• Actively involved in departmental Incidence Report activities.
• Provide support in ESS-related activities in preparation for self-assessment.
• Identify areas for improvement and work on ways to improve work processes in the relevant areas.
• Help with data collection, e.g. Return to OT, Day Surgery turn inpatient.

Job Requirements:

• Degree in Nursing or equivalent.
• Relevant experience with minimum 4 years of experience in acute care hospital preferred.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.