Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Location: Orchard/Woodleigh

Jobscope:

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Requirements:

Must be okay to work in fast paced environment

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Requirements:

• Prior relevant work experience will be an advantage.
• Good knowledge of various community services and support in the community setting will be an advantage
• Able to work as a team
• Able to work on weekend (on a rotation basis)

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6587004901

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599