Job Title: SENIOR TRUST OFFICER

Department: TRUST / PRIVATE CLIENTS

Location: SINGAPORE

Reporting To: HEAD OF TRUST SERVICES

Purpose of the Job

To manage the day-to-day administration of a varied portfolio of trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, including money laundering, compliance, and relevant legislation.

Main Responsibilities

• To take ownership and manage the day-to-day administration of a varied portfolio of trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, including money laundering, compliance, and relevant legislation.
• Fulfilling the fiduciary duties of a trustee, which includes but is not limited to, attending to trustee resolutions, distributions, letter of wishes, accounts, periodic and compliance reviews.
• Maintaining the integrity and completeness of the client files and common folders.
• Administer and manage a growing portfolio of Trust relationships.
• Assisting with onboarding of new Trust structures, including due diligence checks.
• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.
• Delivering a responsive, high-quality and excellent service by staying close to the clients and connecting with them.
• Liaising with external parties such as bankers, lawyers, accountants, EAMs, etc.
• Collaborate with internal stakeholders for Trust relationships that are serviced by multiple jurisdictions.
• Ensure billing and debt collection is carried out effectively and in a timely manner, including the diligent recording of time spent on client matters.
• Undertake other ad-hoc projects as may be required from time to time.
• Any other such duties that would be reasonably required for this role.

#LI-DL1

Roles of customer service officer:

- Excellent communication skill

- Scheduling and appointment managment

- Phone etiquette

- Data entry and record keeping

- Conflict resolution

- Basic accounting

Assist in club tour of the Fitness Center and able to explain various fitness classes benefit

Knowledge of mindbody and social media marketing is a plus point.

Job Responsibilities:

• Handle customer service hotline across all areas
• Answer enquiries and provide information
• Able to handle complaints and troubleshoot problems
• Escalate cases that do not fall within FAQs to the relevant and correct parties
• Follow-up on outstanding cases and perform call-backs to customers if necessary
• Update call logs and reports to ensure daily, weekly and monthly SLAs are being consistently met.

Requirements:

• Candidate must possess at least GCE "O" Level, A level, Professional Certificate/NITEC/Diploma in any field
• Must be comfortable working in Call Centre Environment
• Able to work under pressure with minimal supervision
• At least one year of relevant Customer Service and/or Call Centre experience
• Training will be provided

• Duration: 6 months
• Location: Alexandra [Queenstown]
• Working hours: Mon to Fri Office hours

Job Responsibilities:

• Provide Logistics, administrative and protocol support for events and visits.
• Communicating internally and externally for administrative tasks, adhering to established timelines.
• Supervision of vendors, ensuring timely completion of delivery/collection schedules.
• Undertake various tasks and responsibilities within the team.
• Managing event logistics inventory.
• Other ad hoc duties as assigned.

Requirements:

• Diploma/ Degree in Business/ Marketing/ Events

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

To ensure a faster shortlisting interview process, kindly text me at 96429153

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23111945 Lim Soo Ching

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation requests are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with guests' booking confirmations. He also preparing the list of expected arrivals for the front office, assisting in pre-registration activities and processing advance reservation deposits. He updates room inventory via the distribution channels and assists to develop forecasts and reports for room revenue and occupancy.

Job Responsibilities:

Manage reservation requests

• Assist guests in room reservation requests
• Provide information on hotel facilities, promotions and special airport programmes to guests
• Handle guests' concerns and feedback on reservation requests
• Handle email enquiries in a timely manner
• Liaise with sales team, travel agents and referral networks on reservation requests

Manage reservation operations

• Perform enquiries to check room inventory and availability of room types and rates
• Make reservations in the Oasis Property Management System (PMS) in accordance with room booking requirements
• Process requests for reservation cancellations, amendments, and updates of guests' information and preferences
• Liaise with front office to prepare pre-registration activities and process advance reservation deposits
• Maintain confidentiality of guests' information when carrying out reservation operations
• Perform reservation operations in accordance with property's policies and standard operating procedures
• Tracking of daily cancellations’

Manage room inventory

• Create room blocks for group bookings in Oasis PMS
• Update room inventory through global distribution system, online travel agents and web booking systems
• Assist to prepare reports on room occupancy
• Assist to develop forecasts for room revenue and occupancy

Create sales opportunities

• Upsell hotel rooms and facilities to maximise room revenue
• Create sales leads by converting guest queries into sales
• Follow-up with guests to close sales

Manage human resources, finance and continuous improvement

• Provide suggestions for productivity improvement to enhance reservation operations
• Generate ideas for service innovation to enhance service delivery and customer experience

Other

• Work closely and maintain good relationship with other departments
• Perform work assignments given by superior and the management

Job Requirement:

• Relevant experiences in hotel or customer service is an advantage
• Passionate in delivering excellent guest service
• Possesses strong communication and administration skills
• Multi-lingual, excellent spoken and written English is a must, and the ability to speak other languages would be an advantage

Working Shift Hour:

5 days work week

8am – 5pm or 11am to 8pm

Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensure clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 1 year of working experience in similar capacity
• Able to multitask and complete tasks under a tight deadline
• Proficient in MS Office applications
• Attention to detail and accuracy
• Independent, self-motivated and a team player
• Able to work extended hours when required
• Adaptable and organized with a positive work attitude
• Skilled in problem solving, adaptability, communications and teamwork

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity:

A positive climate of Employee Relations (ER) – with high levels of employee involvement, commitment and engagement – can improve patient outcomes, teamwork amongst employees and contribute towards employee well-being. The incumbent will support the ER team and work closely with HR Business Partners, Heads of Departments/ Reporting Officers and ER Centre of Excellence to support the ER function in JurongHealth Campus and Jurong Medical Centre.

Job Responsibilities:

Disciplinary matters

• Assist in the handling of disciplinary cases, including secretariat support for the investigations.
• Track the progress of each case to ensure closure.
• Assist in the preparation of disciplinary letters etc.
• Maintain the database of all ER cases

Employee Grievances

• Assist in the investigation of the grievances raised.
• Partner with HRBPs in providing appropriate advice and support rendered to employees.

Union Relations

• Provide secretariat support in Management-Union meetings.
• Ensure the logistics for meetings are well coordinated.

Others

• Support the writing of meeting minutes and investigation reports and maintenance of the reports.
• Support in HR activities and projects and/or initiatives, as assigned.

Job Requirements:

• Bachelor’s Degree in Human Resource Management, Business Administration or related field.
• Good knowledge with Employment laws and regulations
• Good writing and presentation skills, with attention to details
• Strong interpersonal, communications skills and team player with willingness to learn
• Working experience in secretariat and/or project coordination work.
• Proficient in Microsoft Office.

*Please note that this is a 1 year contract position.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations:

Nearby MRT:

Kovan MRT Station / Hougang MRT Station / Tiong Bahru MRT Station

Salary: Shorter Hours *Starting Jan 2024

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, Libraries, etc

Education Building in North
Position: Security Officer

Educational Institution @ Woodlands North

Duties:

1. Work in School environment

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Night Shift. No need to rotate shifts.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09
International Plaza
Singapore 079903
(Tanjong Pagar MRT)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.
For more information, please call office at 6324 2925 (Rachel) or whatsapp 9139 3211

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Requirement

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment
3. Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
4. Able to provide minimally 2 language support – English + Tamil, Malay or Mandarin.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
6. Basic computer skills and proficiency in typing are also important.

SECTION A: POSITION SUMMARY

• The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

• Working days: Mon-Fri (8.30am-5.30pm)
• Location: Orchard (Office)
• Benefits: AWS + VB + Transport Allowance + Phone Allowance

Main Duties

• Provide IT support services for in-house & related Group Companies

• Setup PC, install/upgrade (or guide to upgrade) software, apply Windows Update

• PC related problem (Send/Receive Email, MS Teams, Access Internet, etc)

• Maintain Windows Server/Storage (Access control, Windows update, Backup, etc)

• Introduce in-house IT service (RPA, OCR, etc)

• Manage business system. Requested from user and ask vendor for improvement. Support user how to use.

• Maintain network system (WAN, wired/wireless LAN)

• Manage IT assets (PC, file server, network device, software license, etc)

• Support IT projects remotely for related Group Companies in SIN, MYS, PHL.

• Measures for information security risk

• Create & update IT technical documents

Requirements

• Minimum Diploma in IT / Computer Science / Related Studies

• Around 5 years IT experience

• Able to support Windows server and PC

• Good interpersonal / communication skills, hospitality for user support

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Public Policy Program Manager

Location: Singapore

Position Type: Full-time for six-month contract

Job Overview: Work hard, have fun, and make history with our client's Public Policy. We are looking for a hardworking and innovative individual to support our Public Policy Asia Pacific and Japan team on a broad range of policy issues throughout the Asia Pacific region and in particular ASEAN. Our policy issues are broad, forward-thinking, and driven by what is best for our customers. The role is for a six-month contract.

Key Responsibilities:

• Working with the ASEAN Public Policy Director and the Strategy, Operations, and Enablement team, the Public Policy program manager will specifically help support the running of the ASEAN public policy team, drive accountability of goals, and help manage internal reporting process. Additionally, he/she will help design training programs to enhance the skills and capabilities of the team, research and implement tools and technologies that contribute to collaboration and communication across the team, and help oversee project management, ensuring timely delivery of initiatives within budget and scope.
• The Public Policy program manager will work collaboratively with the team to ensure alignment, act as a liaison between different sub-teams to ensure seamless communication and integration of initiatives, and establish, maintain relationships with key stakeholders to drive successful program outcomes, and provide regular updates and reports on the progress and impact of strategy, operations, and enablement programs.
• The position will be based in Singapore. The role is broad-based and will require an individual who can thrive in a dynamic environment. Successful candidates are organized, detail-oriented, and effective communicators. Top of FormBottom of Form

Basic Qualifications:

- BA/BS required
- Work, internship, or other leadership experience in a professional environment, with an emphasis and demonstrated interest in public policy and government relations work

Preferred Qualification:

- A keen understanding of the legislative and regulatory policy process as well as the technology industry
- Strong written and verbal communication skills and experience creating and effectively delivering factual, relevant, and easily understandable talking points and other messaging
- Ability to maintain the highest personal levels of ethical conduct, confidentiality, and integrity
- Highly effective oral, written, and interpersonal communication skills; demonstrated ability to effectively and comfortably interact at all corporate and political levels
- Self-starter who can take general direction and produce specific results
- Ability to influence, negotiate with, and persuade others, with the ability to intelligently build a course of action, analyze trade-offs, and make recommendations even in ambiguous situations

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Air Import Officer | Fresh Are Welcomed

• Basic Salary: Up to $3000 + AWS + VB
• Working hour: Monday - Friday 9am - 6pm, Saturday 9am - 1pm (After probation will be alt Sat)
• Working Location: Changi

Training will be provided

Job Description

• Monitor incoming shipments upon receiving pre-alerts from overseas stations or customers.
• Coordinate and organize air import shipments with contractors to ensure seamless clearance and timely delivery to customers.
• Update and communicate with customers in case of shipment delays.
• Manage shipment surveys and handle cargo claims if necessary.
• Engage with overseas agents in the event of delayed shipments.
• Proficiently declare relevant customs permits.
• Adhere to customers' standard operating procedures (SOP).
• Provide timely responses to emails from customers, suppliers, carriers, and our internal network.
• Prepare cash sale invoices and update billing information for the Accounts department.

Job Requirement

• Minimum Diploma-holder in any field
• Preferably 2 year of working experience in the related field
• Training will be provided

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Tan Chin Yee Cindy| EA Personnel No.: 23116373

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

Criteria:

-Min 3 years of experience in MRT projects of LTA Road projects.

-Diploma in Civil and Structural Engineering

-Registered with JAC as a Resident Technical Officer.

-RTO Certificate accreditation by IES/ACES.

About the Client

Leading Insurance client

Responsibilities

· Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

· Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

· Ensure effective and timely follow-up as promised to customers

· Alert management of issues and concerns that require escalation for complete resolution.

· Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

Skills/Requirement

· Preferably ’A’ Levels or Diploma holder with relevant working experience.

· Good interpersonal and communication skills.

· Possess a pleasant and cheerful disposition.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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ORDER FULFILMENT OFFICER

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Requirements:

• Diploma in Business/Supply Chain or equivalent with min 2 years related experiences
• Good working knowledge and pleasant personality.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]