Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Summary

We are seeking a skilled and motivated Public Relations Officer to join our team. As a Public Relations Officer, you will be responsible for managing and enhancing the public image and reputation of our organization. You will develop and execute effective communication strategies, build relationships with key stakeholders, and handle media relations. The ideal candidate has exceptional communication skills, a strong understanding of public relations principles, and the ability to adapt to a fast-paced and dynamic environment.

Responsibilities

• Communication Strategy: Develop and implement comprehensive communication strategies that align with the organization's goals and objectives. Create messaging frameworks, key talking points, and press releases to effectively convey the organization's mission, initiatives, and achievements.
• Media Relations: Cultivate and maintain relationships with media representatives, journalists, and influencers. Proactively pitch stories and secure media coverage for the organization and its events, campaigns, and milestones. Serve as the primary point of contact for media inquiries and coordinate interviews and press conferences.
• Content Creation: Write, edit, and distribute compelling and engaging content for various channels, including press releases, newsletters, articles, blog posts, and social media. Ensure all content is accurate, consistent, and aligned with the organization's brand and messaging.
• Crisis Management: Act as the organization's spokesperson during times of crisis or reputation management issues. Develop crisis communication plans, prepare key messaging, and manage media inquiries effectively. Mitigate potential damage to the organization's reputation and maintain transparency and trust with stakeholders.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, partners, government agencies, and community organizations. Develop communication materials tailored to specific audiences and collaborate with internal teams to ensure consistent messaging across all touchpoints.
• Event Planning and Management: Coordinate and oversee the planning and execution of press conferences, product launches, corporate events, and other public relations initiatives. Work closely with event organizers, vendors, and internal teams to ensure seamless execution and maximum media exposure.
• Monitoring and Reporting: Monitor media coverage and public sentiment related to the organization and its industry. Prepare regular reports on media activity, campaign effectiveness, and key performance indicators. Analyze data to identify trends, opportunities, and areas for improvement.

Requirements

• Experience working in the entertainment and nightlife industry
• Able to work on weekends and public holidays if required
• Knowledge of mandarin dialect is essential
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Knowledge of public relations principles, strategies, and best practices.
• Experience in media relations, including pitching stories and handling media inquiries.
• Ability to effectively manage crisis situations and handle sensitive information.
• Familiarity with social media platforms and digital marketing trends.
• Exceptional organizational and time management skills.
• Proficiency in relevant software and tools.
• Ability to work independently and collaboratively in a fast-paced environment.

We offer a competitive salary, along with benefits and opportunities for professional growth. If you have a passion for public relations, a knack for storytelling, and a desire to shape and protect our organization's reputation, we invite you to apply for the position of Public Relations Officer.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Summary: We are seeking a skilled and motivated Public Relations Officer to join our team. As a Public Relations Officer, you will be responsible for managing and enhancing the public image and reputation of our organization. You will develop and execute effective communication strategies, build relationships with key stakeholders, and handle media relations. The ideal candidate has exceptional communication skills, a strong understanding of public relations principles, and the ability to adapt to a fast-paced and dynamic environment.

Responsibilities:

1. Communication Strategy: Develop and implement comprehensive communication strategies that align with the organization's goals and objectives. Create messaging frameworks, key talking points, and press releases to effectively convey the organization's mission, initiatives, and achievements.
2. Media Relations: Cultivate and maintain relationships with media representatives, journalists, and influencers. Proactively pitch stories and secure media coverage for the organization and its events, campaigns, and milestones. Serve as the primary point of contact for media inquiries and coordinate interviews and press conferences.
3. Content Creation: Write, edit, and distribute compelling and engaging content for various channels, including press releases, newsletters, articles, blog posts, and social media. Ensure all content is accurate, consistent, and aligned with the organization's brand and messaging.
4. Crisis Management: Act as the organization's spokesperson during times of crisis or reputation management issues. Develop crisis communication plans, prepare key messaging, and manage media inquiries effectively. Mitigate potential damage to the organization's reputation and maintain transparency and trust with stakeholders.
5. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, partners, government agencies, and community organizations. Develop communication materials tailored to specific audiences and collaborate with internal teams to ensure consistent messaging across all touchpoints.
6. Event Planning and Management: Coordinate and oversee the planning and execution of press conferences, product launches, corporate events, and other public relations initiatives. Work closely with event organizers, vendors, and internal teams to ensure seamless execution and maximum media exposure.
7. Monitoring and Reporting: Monitor media coverage and public sentiment related to the organization and its industry. Prepare regular reports on media activity, campaign effectiveness, and key performance indicators. Analyze data to identify trends, opportunities, and areas for improvement.

Requirements:

• Proven work experience as a Public Relations Officer or in a similar role.
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Knowledge of public relations principles, strategies, and best practices.
• Experience in media relations, including pitching stories and handling media inquiries.
• Ability to effectively manage crisis situations and handle sensitive information.
• Familiarity with social media platforms and digital marketing trends.
• Exceptional organizational and time management skills.
• Proficiency in relevant software and tools.
• Ability to work independently and collaboratively in a fast-paced environment.

We offer a competitive salary, along with benefits and opportunities for professional growth. If you have a passion for public relations, a knack for storytelling, and a desire to shape and protect our organization's reputation, we invite you to apply for the position of Public Relations Officer.

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

We are looking for a Public Relations (PR) Manager that leads PR strategies to elevate clients' brand visibility, increase market penetration, and build trusted relationships with media and KOLs. This role involves strategizing, executing, and optimizing campaigns that leverage media and influencer networks to achieve impactful client results, while maintaining strong relationships with media and KOLs across relevant industries.

Key Responsibilities:

1. PR Strategy Development for Client Campaigns:

• Develop customized PR strategies aligned with each client’s brand positioning, business goals, and target audience.
• Identify and prioritize media channels and KOLs that resonate with clients’ target demographics.
• Design crisis communication plans and support clients with crisis response protocols.

2. KOL Engagement and Relationship Management:

• Identify, vet, and onboard KOLs and influencers relevant to clients' industries and brand values.
• Manage partnerships with KOLs, establishing clear deliverables and KPIs to maximize campaign ROI for clients.
• Foster long-term relationships with high-impact KOLs and influencers, maintaining a comprehensive agency network that clients can leverage.

3. Media Relations and Client Representation:

• Cultivate relationships with journalists, editors, and media outlets, establishing the agency as a trusted PR partner.
• Pitch story ideas and secure media coverage that aligns with clients' campaigns and core messages.
• Coordinate and lead media interviews, press briefings, and product launches, both for the agency’s brand and on behalf of clients.

4. Content Creation and PR Campaign Management:

• Oversee creation of high-quality PR materials, including press releases, articles, blog posts, and social media content tailored to each client’s brand voice.
• Conceptualize and manage integrated PR campaigns that combine traditional media with KOL-driven influencer marketing.
• Ensure cohesive messaging and branding in all client-facing materials, monitoring KOL-generated content to align with clients' brand guidelines.

5. Event Management for Client and Agency PR:

• Lead planning and execution of press conferences, brand showcases, and client events, managing end-to-end logistics.
• Facilitate client events with KOL participation to boost campaign visibility and audience engagement.
• Oversee guest lists, manage budgets, and coordinate pre- and post-event media coverage for optimal client exposure.

6. Monitoring, Analysis, and Reporting:

• Track PR performance metrics, including media coverage, audience reach, engagement rates, and KOL impact.
• Provide detailed analysis and reporting on the effectiveness of PR campaigns and KOL partnerships for each client.
• Use insights to enhance future PR and KOL engagement strategies, continuously improving client results.

7. Client Relationship and Account Management:

• Act as the primary contact for clients, presenting PR strategies, campaign progress, and post-campaign performance.
• Collaborate with internal teams, including content, social media, and marketing, to ensure cohesive campaign execution.
• Continuously update clients on PR trends, KOL opportunities, and potential new strategies for enhanced brand impact.

Qualifications:

• Bachelor’s degree in Public Relations, Communications, Marketing, or a related field.
• At least 5 years of working experience in PR
• Extensive experience in PR and influencer marketing within an agency setting, with a track record of successful client campaigns.
• Strong network of media contacts and established relationships with KOLs in various industries.
• Skilled in strategic planning, team management, and client communication in a fast-paced, multi-client environment.

WE are a dynamic, collaborative, and extremely talented bunch of storytellers in 20 countries across the globe. We are committed to creating the best for our customers, giving the best to our employees, and impacting the best in our societies. We are looking for people who strive to raise the bar and give it their best!

YOU will gain unparalleled professional experience at a dynamic global communications agency. You will have the opportunity to work closely with our team of passionate communications specialists on client initiatives across a range of practice areas, solve real problems, broaden your network, and learn valuable skills to grow your career in public relations and communications.

Candidates should be available to work full-time for the duration of the internship program.

Your responsibilities should you choose to accept:

• Support media relations outreach
• Assist with day-to-day client servicing
• Conduct media monitoring and measurement analysis
• Be involved in campaign ideation and new business proposals
• Support offline activations and events
• Brainstorm and execute engaging multi-channel campaigns
• Keep on top of social media trends and insights
• Create compelling content for a wide variety of platforms
• Market and media research on clients, competitors, and industries, and identify key trends

We want YOU if you are:

• A fresh graduate or in your final year in university or polytechnic
• Strong written and verbal communications skills; proficiency in English is a plus
• Works well under deadlines and multiple tasks
• Self-motivated and willing to learn
• Organized, with good time management
• Proficient in MS Office

*This is a paid internship opportunity.

Are YOU REDHILL’s next Intern? If so, Let’s chat!

We are seeking a dynamic, self-motivated and experienced Regional Public Relations Executive who thrives in a fast-paced environment and is passionate about creating impactful stories across the region for our clients.

This role demands a strategic thinker with strong project management skills, capable of leading multi-market campaigns and working closely with diverse regional teams.

Key Responsibilities:

• Collaborate with internal teams to create and implement PR strategies that align with business objectives and are customized for each regional market.
• Build and maintain strong relationships with key media outlets, influencers, and industry stakeholders across the region. Ensure consistent coverage across all markets.
• Lead the development of PR content, including press releases, pitches, and storytelling materials tailored for different regional markets.
• Oversee regional PR projects, ensuring timely execution, efficient allocation of resources, and alignment with regional and global goals.
• Act as the point of contact for managing regional PR crises, offering strategic guidance and support to local teams.
• Lead and coordinate regional PR events
• Conduct in-depth market research to gather insights on industry trends, competitors, and media landscapes within the region.
• Work closely with marketing, branding, and digital teams to ensure PR strategies are integrated across channels and aligned with broader marketing campaigns.
• Track and analyze media coverage, preparing detailed reports for regional and global leadership on PR performance, KPIs, and ROI.
• Contribute to new business pitches, particularly in strategy development and regional market analysis.

Qualifications:

• At least a Bachelor Degree
• Minimum 3-5 years of relevant experience in public relations, with proven experience in managing regional markets.
• Excellent organizational, communication, and interpersonal skills, with the ability to lead cross-cultural teams and manage multiple projects simultaneously.
• Fluent in English, with proficiency in Mandarin to liaise with Mandarin-speaking clients and stakeholders.
• Strong writing, presentation, and storytelling skills, with experience drafting communications for diverse regional audiences.
• A strategic thinker with the ability to adapt PR strategies to different markets.
• Willingness to travel frequently within the region for meetings, events, and on-site project management.

Site Location -

HDB HIP/NRP

LTA CRL/JEL

Responsibilities

Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up.

Keep record and follow up on feedback until closure of case.

Liaise with various Statutory Boards, Government Departments (i.e. LTA, PUB, HDB Town Councils, MOM etc.) and sub-contractors to ensure smooth execution.

Organize and co-ordinate both planned and ad-hoc rectification works.

Maintaining of good reputation and goodwill of company.

Public relation monthly report and weekly updates for management meetings.

Carry out pre- and post-visits to stakeholders and residents nearby the vicinity of work sites.

Preparation of PowerPoint presentations to the Management and Client.

In charge of general administration of the site office.

Requirements:

GCE "O" Level Certificate

@ [email protected]

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

• Public Relations Officer (PRO), with a minimum 3 years' relevant experience and designate a team of staff who are familiar with multimedia presentation, from the commencement of the Works up to the Substantial Completion of the Works.
• Handling feedback and complaints from client and public in a professional manner.
• Provide full public relations services to the project.
• Work closely with Project Manager and team.
• Provide administrative assistance to the team.
• Other ad hoc duties assigned by project management from time to time.
• The PRO shall liaise with and assist the Employer's Corporate Communications Group (CCG) , as well as Manager for Community Partnership Division (MCPN) for all public relations matters in connection with the Contract.
• The PRO is to place top priority in PR matters and public feedback.
• The PRO shall be 24 hours contactable by the Employer.

Requirements:

• Possess public relations experience in construction industry is an advantage.
• Good communication skills.
• Pleasant personality, good team player, and proactive.
• Willing to work at project site office.
• Attached to a team and required to support projects managed by your team.
• Any degree, however civil and construction are preferred.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 3 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• Preferably suited for candidates with LTA experience
  

Job Description & Requirements

- Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up
- Keep records and follow up on feedback until closure of case
- Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution
- Organize and co-ordinate both planned and ad-hoc rectification works
- Maintaining of good reputation and goodwill of company
- Public relation monthly report and weekly updates for management meetings
- Carry out pre- and post visits to stakeholders and residents nearby the vicinity of work sites

- Preparation of powerpoint presentations to the Management and Client

Requirements

- Diploma in Communication, Business or Engineering or equivalent

- Minimum of 3-5 years work experience in the field of PRO

- Proficient in MS Office Software (World, Excel, Powerpoint)

- Excellent communication skills and interpersonal skills

- Experienced in working with LTA projects preferred

Hi,

We are an Italian Gastrobar establishment.

We are looking for someone who is experienced in social media marketing in F & B.

We require minimum qualification of bachelor degree, have a passion in F&B and is good in food photo taking. Preferably with a minimum one to 2 years experience in social media marketing.

Job also requires to work physically at the restaurant.

Offering a 5.5 days work week, salary between $6500 - $7800.

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

[Job ID: 827797]

Responsibilities:

• Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
• Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
• Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
• Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
• Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
• Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
• Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
• Manage inventory, ordering, and invoicing of items for the Gallery.
• Complete necessary reports for sales and encore operations.
• Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
• Collaborate with the Finance team for monthly auditing.
• Carry out gallery administration tasks as needed.

Requirements:

• 1-2 years of experience in customer service or reception.
• Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
• Proficient in MS Office applications and good computer skills.
• Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

1. Job Functions

• Track, organise, and store donated goods efficiently, ensuring accurate inventory records and conduct regular stock checks.
• Coordinate the collection of donated items from donors, ensuring donations are sorted and stored in a clean area to be visible and traceable
• Ensure timely and accurate distribution of goods to Homes or Events, maintaining records and coordinating delivery logistics.
• Maintain records of donations, stock levels, and corporate activities, and prepare regular reports on partnerships and stock audits.
• Assist with the organisation events by managing inventory and ensuring smooth logistics.

2. Candidate Requirements

• Minimum N/O Level qualification
• Preferably with Min. (1) years of relevant experience.
• Class 3 and 4 driving license (Optional)
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

Role

This role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.

Responsibilities

1. Provide timely and professional check-in/check-out services in accordance with established and standards.

2. Responsible for the smooth operations of each section in the Front Office

3. Build positive rapport with VIPs, Club guests and return guests to ascertain their preference in room, F&B and other preferences.

4. Supervise Front Office operations during assigned shift including but not limited to:

• Maintenance of guest information
• Compile occupancy statistics
• Supervise group booking
• Assist with complaints

5. Supervise cashiering activities during shift including but not limited to:

• Cash handling and posting procedure
• Deal with irregular payments and refund
• Prepare cashier reports
• Supervise the cashiering system

6. Assist in supervising, training, motivating and leading team members to ensure that they have the necessary knowledge and skills required to perform their duties

7. Able to multi-task and multi-role in other sections within the Front Office where required

8. Perform any other job tasks assigned by the Management

Requirements

• Minimum 2 years experience in the same capacity
• Proficient in Microsoft Office (Word, Excel and Powerpoint)
• Good communication skils and demonstrate ability to interact with customers and employees
• Good problem solving skills and organizational abilities
• Sound supervisory skills and able to be a role model

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Responsibilities:

· Perform day-to-day account work which includes developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects.

· Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines.

· Develop all manner of content for media pitching, including pitch letters, press releases, specification sheets and media announcements.

· Communications plans for accounts and understands and track clients’ businesses.

· Presentations for clients relative to project management/program status under the supervision of the team leader.

· Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups).

· Assists with administrative assignments for client when required.

Requirements:

• Degree in Mass Communications/Marketing/Public Relations.

• Open to entry level candidates and those with 1-2 years of professional public relations other comms related role.

• Proficient in using the Microsoft Office suite of products.

• Strong language command; possess excellent writing and editing skills.

• Good communication and interpersonal skills.

• Organised and systematic; ability to adhere to deadline.

• Ability to work independently with minimal supervision.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision