A new major project is slated to be completed by 2030, aiming to leverage cutting-edge digital technologies and smart systems to enhance operational efficiency and workplace productivity. The Senior Manager, IT, will collaborate with the IT Lead and Smart Systems to drive this transformation.

Role and Responsibilities

The Senior Manager, IT, will work closely with the IT Lead and Smart Systems on:

• Planning and implementing IT infrastructure for a large-scale project.
• Reviewing processes and workflows with stakeholders to implement new initiatives for seamless operations and desired outcomes.
• Understanding specific needs and managing programs to ensure timely project and initiative delivery with domain-specific knowledge and operational oversight.
• Collaborating with internal stakeholders from strategic planning and business justifications to IT and smart systems implementation.

Project Planning – IT and Smart Systems

• Lead the team to work with various users and project teams to ensure IT infrastructure and systems readiness for timely deployment and verification.
• Lead the team to gather business requirements from stakeholders, including IT initiatives, implementation, and go-live planning.
• Lead the team to integrate digital and smart technologies with IT systems.
• Lead the team to secure IT funding approval for projects.
• Manage IT systems implementation progress to meet project milestones and requirements.

Operations Management

• Collaborate with project teams to determine project requirements and implementation approach, including technical knowledge, staffing, and cost planning.
• Manage stakeholders to determine project requirements and obtain project approval.
• Oversee IT projects to ensure they are delivered on time, within budget, and to the required quality standards.
• Oversee KTLO (Keep The Lights On) operations to ensure SLAs are met.

Workplan Budgeting

• Manage pre-project assessments and feasibility studies to prioritize projects for the IT workplan.
• Evaluate and prioritize projects for final implementation in the IT workplan.
• Ensure synergy in the deployment of projects with IT Governance.
• Develop, track, and control the IT annual operating and capital budgets to ensure sustainable cost optimization.

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Minimum 2 to 3 years of relevant experience
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva /Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Location: Ang Mo Kio
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements:

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Minimum 2 to 3 years of relevant experience
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Responsibilities:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders - This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Public Relationship Executive

• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Salary: $3300- $3700

Requirements

• Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
• Experience in media relations and communications
• Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
• Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
• Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Develop and implement talent acquisition strategies to attract top talent in the healthcare sector.

· Coordinate with hiring managers to ensure job requirements are clearly defined and reflect the specific needs of each department.

· Manage candidate communications and provide timely updates to ensure a positive candidate experience.

· Partner with department heads and hiring managers to understand staffing needs and develop tailored recruitment strategies.

· Ensure a seamless and efficient recruitment process by coordinating interview schedules, facilitating panel discussions, and supporting hiring decisions.

· Coordinate and participate in candidate interviews, conducting competency-based assessments.

· Support the onboarding process for new hires, ensuring they receive a smooth and welcoming transition into the organization.

Requirements:

· A bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field.

· Minimum of 2-3 years of experience in talent acquisition or recruitment, preferably in the healthcare sector.

· Excellent communication, interpersonal, and negotiation skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Working Location: Ang Mo Kio Town Council (AMKTC)
Working days: 8.30 am -6.00 pm (Mon-Fri)
Salary: $3300- $3700

Requirements:
Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications

• Minimum 2 to 3 years of relevant experience
  Experience in media relations and communications
  Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
  Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
  Good knowledge in sustainability & green practices is a plus

• Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:
  Assist in conducting market research to identify industry trends and target market characteristics.
  Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
  Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
  Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
  Manage and support on-site event activities and post-event follow-up.
  Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
  Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
  Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Site Location -

HDB HIP/NRP

LTA CRL/JEL

Responsibilities

Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up.

Keep record and follow up on feedback until closure of case.

Liaise with various Statutory Boards, Government Departments (i.e. LTA, PUB, HDB Town Councils, MOM etc.) and sub-contractors to ensure smooth execution.

Organize and co-ordinate both planned and ad-hoc rectification works.

Maintaining of good reputation and goodwill of company.

Public relation monthly report and weekly updates for management meetings.

Carry out pre- and post-visits to stakeholders and residents nearby the vicinity of work sites.

Preparation of PowerPoint presentations to the Management and Client.

In charge of general administration of the site office.

Requirements:

GCE "O" Level Certificate

@ [email protected]

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Support the development and production of the Annual Report and Sustainability Report.
• Monitor and report sustainability performance, ensuring compliance with regulations and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.
• Assist in creating investor relations materials, including press releases, announcements, presentations, and website updates.
• Conduct research on REITs and the real estate industry.
• Organize investor and analyst events such as AGMs, roadshows, and conferences.
• Prepare scripts and FAQs for senior management for key events like AGMs, EGMs, and quarterly results.
• Provide daily news scans and market updates for management.
• Maintain and update announcements on the company website.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 5 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$7,000 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

This is a full-time hybrid role for an Analyst - Investor Relations at GEM COMM in Singapore, with flexibility for some remote work. The Analyst - Investor Relations will maintain strong relationships with existing clients, investors and stakeholders, conducting market and company analysis, and leading communication efforts for external audiences. As Analyst - Investor Relations will also support the development of integrated communication strategies and collaborate with internal teams to generate effective deliverables.

Qualifications

• Bachelor's degree in Finance, Communications, Business Administration, Marketing, or a related field.
• 3-5 years of experience in finance, investor relations, communications, or related fields.
• Mature understanding of businesses and of the collaboration needed to succeed in networking.
• Strong analytical and strategic thinking capabilities with a solid understanding of capital markets and the latest trends in investor relations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with various stakeholders and communicate complex ideas effectively.
• Experience working with senior-level executives, including C-suites and Board of Directors, is preferred.
• Self-starter with high professionalism, initiative, and the ability to work under pressure and tight deadlines.
• Fluency in English and one other Asian language is preferred.
• Knowledge of digital media analysis tools and software is a plus.
• Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.

Desired Skills and Experience

CRM, Press Releases, Microsoft PowerPoint & Excel, Digital Media, Announcements, Interpersonal Skills, Fundraising, Investments, Venture Capital, Private Equity, Administration, Capital Markets, Networking, Investor Relations

Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!

If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!

[Your Growth]

As our Customer Relations Associate, you will have the opportunity to:

• Receive structured mentorship and training to gain the skills you need to excel in the role.
• Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
• Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering an exceptional customer service experience across different platforms to our customers.

[Your Role]

As the first point of contact for our customers, you’ll be responsible for the following tasks:

• Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
• Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
• Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
• Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!

[You, Our Ideal Customer Relations Associate]

[Education]

A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.

[Skills & Experience]

• Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. As long as your grammar is accurate and you cen express yourself clearly, that's what matters.)
• Patience & Understanding: Engaging with customers with diverse expectations is part & parcel of this role. Every one of our customers has unique needs so we're looking to work with someone who is able to adapt & manage their requests effectively.
• [BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.

[Traits]

• Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
• Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration:Junior Associates: S$2.8K to S$3K/month, Senior Associates: S$3K to S$3.5K/month
   Based on our assessment of your attitude & aptitude, along with any relevant skills & experience that you can bring to the table
3. Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
4. Career Progression Opportunities
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Work Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Business Casual
• Working Arrangement: Onsite
• Work Days: 5-day Work Week, 40-Hour Workweek
• Types of Work Schedules:
  Work Schedule A (4 weekdays and 1 weekend), from S$2.8K onwards
• 2 Weekdays: 12PM to 7PM
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
  
  Work Schedule B (3 weekdays and 2 weekends), from S$3.0K onwards*
• 1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
  

*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

Provide upscale guest service experiences for clients

Ensure clients are properly greeted upon their arrival

Promptly address guests’ requests

Actively listen to and resolve complaints

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Manage guest relations team to ensure we comply with all standards and operating procedures

Appraise team’s performance and produce regular reports

Examine daily duties, assign tasks and check on progress

Analyze customer feedback from guests and online reviews and suggest ways to improve ratings

Establish friendly relationships with regular clients

Requirements and skills

Proven work experience as a Guest Relations Manager or similar role

Understanding of all bar management best practices and relevant laws

Proficiency in English; knowledge of other languages is a plus

Customer service drive with outstanding communication and active listening skills

Excellent problem-solving and multitasking skills

Leadership skills along with the ability to motivate a team into high performance

Ability to work flexible hours

Strong sense of responsibility and a professional presentation

Responsibilities:

• Air Export shipment specialist - specializing Aviation / Time Critical accounts.
• Work closely across Internal/External departments to ensure smooth handling of all aviation & time critical shipments.
• Follow up with shipper/ customer on cargo readiness and required documentation.
• Ensure that all external customers' queries are acknowledges within 15mins, while all internal emails are responded within 24hrs.
• Liaise with Airlines on cargo space arrangements and to ensure lead times are met.
• Request assistance from Pricing Desk for adhoc rates when requires.
• Execute shipping documents (AWBs)
• Send pre-advice to OA and customer after finalizing the shipping documents.
• Liaise with warehouse personnel with regards of cargo handling and discrepancies (if any).
• Ensure all shipment had been lodge and all pre alert had been sent out via various portal correctly.
• Update uplift for certain projects.
• Ensure proper handover to the other shift.
• Other general administrative/ adhoc duties assigned by the management/HOD.

Qualifications:

• Min Diploma in any discipline
• Strong IT knowledge (MS Word, MS Excel, MS Powerpoint, Outlook)
• Good negotiation skill
• Good oral and written communication skills
• Good teamwork, and interpersonal skills
• Attention to details, with good organizational planning
• Ability to demonstrate initiative, work on assigned tasks independently
• Adaptable to work situation, in a fast-paced environment
• Able to perform shift, and standby during weekend

[Job ID: 779648]

Responsibilities:

• Support the Treasury Group (TG) in managing the branch’s investment portfolio, overseeing Asset and Liability Management (ALM), and ensuring effective liquidity management.
• Manage and monitor the branch’s liquidity position, ensuring smooth cash flow operations by executing various money market transactions.
• Provide loan/deposit rate quotes to internal and external counterparties to support business needs and maintain competitive positioning.
• Monitor and analyze financial markets to ensure the branch adheres to MAS liquidity regulations.
• Build and maintain strong relationships with money market counterparties, including participating in business trips to strengthen connections and expand the branch’s network.
• Conduct KYC due diligence on counterparties to ensure compliance and minimize risk exposure.
• Accurately enter money market and investment product transactions into internal systems and support the investment team.
• Prepare various reports, including position, market, and financial reports.
• Perform any other ad-hoc duties as required.

Requirements:

• Minimum 2 years of relevant experience in the banking or financial institution sector, specifically in ALM or liquidity management.
• Strong knowledge of financial markets, particularly money market products (e.g., interbank cash trades, repos, and FX).
• Independent, with the ability to work collaboratively and engage a diverse team of stakeholders across different branches and units or divisions at Head Office.
• FMRP certification would be a plus

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Position: Operations-Settlement (Officer / Senior Officer)

We are helping a reputable Chinese bank to hire the above.

Responsibilities

· Handle and process daily treasury settlement and clearing transactions, being familiar with local clearing systems, i.e. MEPS+ is a plus.

· Strong understanding and experience in swift operation, able to process remittance transactions.

· Update and record daily transactions in the control cash projection report.

· To balance Nostro accounts closing and opening balance daily.

· To check and match counterparty’s confirmation.

· Ensure that all cash flow position is clearly monitored and managed in conjunction with the Treasury Division.

· Prepare and submit DTCC daily report, MAS S$ weekly transactions report (MAS 755) to MAS and Monthly MAS610 reporting.

· Knowledge of corporate customer internet banking.

· Check the dealer’s blotter at the end of the day to ensure all deals are processed and captured in Treasury Backoffice system.

Requirements:

· Bachelor Degree in relevant fields

· Min 3 years of relevant experience in the Banking industry

· At least 3 year of experience in Treasury Settlement operation

· Good understanding and knowledge in various Treasury products, e.g. Money Market, Foreign Exchange, Security, derivative products etc.

· Strong understanding and experience in swift operations, able to process remittance transaction.

· Basic knowledge of accounting entry, AML checking and reporting.

· With knowledge of corporate customer internet banking.

· Must be meticulous, careful, positive and full sense of responsibility.

· Mature with good communication skills and must be able to work independently

· Knowledge of Mandarin is an added advantage to liaise with Mandarin speaking parties

Work location: CBD

We regret that only shortlisted candidates will be notified.

[Job ID: 779648]

Responsibilities:

• Support the Treasury Group (TG) in managing the branch’s investment portfolio, overseeing Asset and Liability Management (ALM), and ensuring effective liquidity management.
• Manage and monitor the branch’s liquidity position, ensuring smooth cash flow operations by executing various money market transactions.
• Provide loan/deposit rate quotes to internal and external counterparties to support business needs and maintain competitive positioning.
• Monitor and analyze financial markets to ensure the branch adheres to MAS liquidity regulations.
• Build and maintain strong relationships with money market counterparties, including participating in business trips to strengthen connections and expand the branch’s network.
• Conduct KYC due diligence on counterparties to ensure compliance and minimize risk exposure.
• Accurately enter money market and investment product transactions into internal systems and support the investment team.
• Prepare various reports, including position, market, and financial reports.
• Perform any other ad-hoc duties as required.

Requirements:

• Minimum 2 years of relevant experience in the banking or financial institution sector, specifically in ALM or liquidity management.
• Strong knowledge of financial markets, particularly money market products (e.g., interbank cash trades, repos, and FX).
• Independent, with the ability to work collaboratively and engage a diverse team of stakeholders across different branches and units or divisions at Head Office.
• FMRP certification would be a plus

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

• Ensure adherence to all relevant legal rules and regulations
• Educate and oversee employees on health and safety procedures and regulations
• Monitor personnel and workspace
• Always ensure the company is prepared to submit all the relevant health and safety documents
• Encourage and promote the use of safer work equipment, materials and supplies
• Track the number of incidents and produce reports
• Monitor exposure to certain hazardous chemicals
• Report to Occupational Health and Safety Administration (OSHA) and other relevant organizations
• Previous working experience as Environmental Health and Safety Coordinator for (3) years
• MA in Environmental Health or similar relevant field
• In-depth knowledge of Health, Safety and/or Environmental policy
• Hands-on experience with performing audits and writing reports
• Excellent organizational time-management skills
• Great interpersonal and communication skills

Requirements:

- ECO certificate

Position Overview

Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

The Role

• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Accommodate and expedite all requests in congenial manner
• Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
• Handle guest complaints by following the procedures and ensuring complete guest satisfaction
• Maintain all equipment at the Living Room to ensure they are in good working order
• Executing Resort Programmes
• Promote positive relations with all individuals who come in contact
• Maintain confidentiality of all guest information and pertinent hotel data
• Work cohesively with other departments and co-workers as part of a team
• Analyse and resolve problems while exercising good judgment
• Be an ambassador to the Hotel at all times, in and outside of one's workplace

Talent Profile

• Diploma in Hospitality Management
• Excellent communication skills
• Minimum of 2 years’ experience working in a luxury brand hotel
• Excellent judgment, attention to detail and ability to handle confidential information

[Job ID: 779648]

Responsibilities:

• Support the Treasury Group (TG) in managing the branch’s investment portfolio, overseeing Asset and Liability Management (ALM), and ensuring effective liquidity management.
• Manage and monitor the branch’s liquidity position, ensuring smooth cash flow operations by executing various money market transactions.
• Provide loan/deposit rate quotes to internal and external counterparties to support business needs and maintain competitive positioning.
• Monitor and analyze financial markets to ensure the branch adheres to MAS liquidity regulations.
• Build and maintain strong relationships with money market counterparties, including participating in business trips to strengthen connections and expand the branch’s network.
• Conduct KYC due diligence on counterparties to ensure compliance and minimize risk exposure.
• Accurately enter money market and investment product transactions into internal systems and support the investment team.
• Prepare various reports, including position, market, and financial reports.
• Perform any other ad-hoc duties as required.

Requirements:

• Minimum 2 years of relevant experience in the banking or financial institution sector, specifically in ALM or liquidity management.
• Strong knowledge of financial markets, particularly money market products (e.g., interbank cash trades, repos, and FX).
• Independent, with the ability to work collaboratively and engage a diverse team of stakeholders across different branches and units or divisions at Head Office.
• FMRP certification would be a plus

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771