• Support senior team in developing and executing communications strategies – PR, social media marketing, owned and earned content.
• Develop and sustain a deep understanding of the client's business, industry, and trends.
• Cultivating relationships with key spokespeople, media and influencers (in Singapore and across the APAC region).
• Be involved in developing new business proposals and pitching.
• Develop media monitoring and media coverage reports with an understanding of how to analyse and value coverage pieces.
• Ensure delivery of key milestones including presentations, approvals, and production.
• Writing and editing content for a variety of external and internal communications channels.
• Be responsible to create clear, actionable client-facing communications, status reports, campaign summary reports and general account activity reports.
• Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, analysing how outlets are covering key trends, developing media relationships…and everything in between.

Who we’re looking for:

• Fresh graduates or individuals with 1 - 2 years of PR agency experience.
• Excellent attention to detail, with a process driven approach
• Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines
• Solid written and verbal communication skills
• Ability to work independently
• An interest in learning about and working across different industries

Job Responsibilities

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Job Requirements

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1 628437

(Islandwide transport provided)

Working hours

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above, with Pass in O Level English Language

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO/HIP project

· Effectively bilingual

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Location: Suntec City

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $4000

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop and maintain relationships with media contacts to secure coverage for the organization’s initiatives, events, and achievements
• Write, edit, and distribute press releases, media alerts, and other promotional materials to effectively communicate the organization’s message
• Plan and coordinate public relations events, press conferences, and promotional activities to enhance the organization’s visibility and reputation
• Create engaging content for various channels, including social media, blogs, and newsletters, to promote the organization’s brand and initiatives
• Assist in developing crisis communication strategies and respond to media inquiries during challenging situations to protect the organization’s image
• Monitor media coverage and conduct research to analyse public opinion and assess the effectiveness of PR campaigns
• Work closely with marketing, communications, and other departments to align PR strategies with overall business objectives
• Engage with key stakeholders, including clients, community partners, and influencers, to build positive relationships and enhance the organization’s reputation
• Prepare regular reports on PR activities, media coverage, and campaign effectiveness to evaluate the success of public relations efforts
• Advocate for and promote the organization’s brand identity through various channels to build awareness and positive perceptions in the market

Requirements:

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to create engaging content and effectively convey messages
• Familiarity with social media platforms and their role in public relations, including content creation and audience engagement
• Excellent organizational and time management skills, with the ability to handle multiple projects and deadlines simultaneously
• Ability to work collaboratively within a team and contribute positively to group efforts while also being self-motivated

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities:

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

Company Description

The Bible Mission started in Singapore in 1823 when the British and Foreign Bible Society (BFBS) distributed 1,000 Chinese New Testaments to early settlers through Rev Dr Robert Morrison, the first protestant missionary to China. This led to the formation of the Singapore Auxiliary Bible Society in 1837, which subsequently underwent numerous name changes until it was renamed to The Bible Society of Singapore in 1992. We are a member of the global fellowship of Bible Societies comprising 147 national Bible Societies in more than 200 countries and territories.

The mission of the Bible Society is to make the Word of God known to all people by making it Available through the work of Translation & Publishing, Accessible through Distribution& Literacy programmes, and Credible through Engagement & Advocacy. As part of our holistic ministry and mission, we also respond to people in crisis situations overseas and in Singapore. Besides providing Scriptures, we also contribute toward their basic needs such as food and basic necessities, as well as mental wellness for holistic wellbeing for the marginalised and vulnerable communities in Singapore.

Department: General Secretary's Office (GSO)

Reports to: General Secretary’s Office Manager/Director

Overall responsibilities

As part of the General Secretary’s Office, provide broad spectrum support to the General Secretary/CEO and the Bible Society as a whole. This includes various community relations and liaison functions, administrative and secretarial support, governance and compliance, as well as supporting other special projects and strategic initiatives as required.

You will work closely with executive leadership and across various departments to ensure key deliverables and the Bible Society’s strategic objectives are fulfilled. This role requires a meaningful understanding of our mission strategy and operations, excellent analytical skills, and the ability to work with cross-functional teams.

Key Areas of Responsibility

1. Community Relations and Liaison

• Represent the Bible Society in external engagements with agencies, churches, and strategic partners.
• Prepare and disseminate critical information to internal and external stakeholders
• Manage and develop the volunteers’ and internship programmes – Sowers-in-Action (SIA)
• Engage in outreach and community relations activities with churches and other Christian organisations, including establishing local SIA chapters
• Develop and implement strategies to communicate the Bible Mission effectively and to enhance the Bible Society’s branding

2. Administrative and Secretarial Support

• Provide general administrative support to the General Secretary/CEO and the Bible Society, including organising meetings and preparing reports for internal and external stakeholders
• Proactively track, file, archive and retrieve key business information for future reference, including contracts and business documents

3. Governance and Compliance

• Coordinate internal processes involving other departments for reviews, evaluations and escalations, not limited to implementing new processes and documentation to improve workflow, governance, and compliance
• Ensure compliance to Singapore regulations, laws and statutory requirements, and responding to local authorities when necessary
• Work with the Data Protection Officer to ensure whole Bible Society compliance to the Personal Data Protection Act (PDPA)
• Support the Board in their role to ensure governance and oversight of the Bible Society
• Work with the Board and Management to produce Business Continuity and Risk Management plans
• Facilitate internal communications to disseminate policies and directives to other departments and business units

4. Strategic Initiatives and Operations

• Work closely with all internal departments and coordinate activities to ensure activities meet the strategic objectives of the Bible Society
• Monitor the progress of key assignments as directed by the General Secretary/CEO, following up with relevant parties when necessary
• Support the Bible Society’s fundraising efforts including exploring alternative sources of funding and grants
• Develop strategic plans and initiatives that enhance the Bible Society’s capability, capacity and productivity
• Conduct sector research and trend assessments to identify opportunities and assess how data could be relevant to enhance the Bible Society’s programmes and operations
• Any other duties as assigned by the General Secretary/ CEO

Requirements:

• Diploma or Degree holder in any relevant disciplines
• Ability to work independently
• Excellent oral and written communication skills; comfortable with formal business writing
• Highly motivated and teachable, willing to accept and adapt to challenges
• Ability to communicate with a wide spectrum of people across all levels of seniority
• Self-starter with a good eye for detail and a strong ability to multi-task
• A good team player who is responsible and positive, able to work under tight deadlines
• Organised and possessing good analytical skills
• Possess a high level of discretion and integrity
• Excellent command in Microsoft Office competencies preferred
• Bilingual in English and Mandarin an advantage
• Fresh graduates are welcome to apply

To apply, please submit your resume and cover letter to [email protected]. We regret that only shortlisted candidates will be notified. We look forward to hearing from you.

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Overview

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

Key Responsibilities

• Client Engagement and Programme Optimization: Personalized Programme Recommendations: Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.
  Client Education and Support: Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
  
• Annual Health Diagnostics Promotion: Annual Check-Up Encouragement: Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.
  Follow-Up and Retention Initiatives: Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
  
• Revenue Growth and Retention: Programme Upselling: Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.
  Client Retention Strategies: Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.
  

• Assist the Centre Manager on tenant's feedback and complaints. Follow up closely with vendors and tenants to ensure proper case closure for tenant's satisfaction
• Attend and manage season parking and parking matters.
• Manage maintenance of Building including supervising cleaning, security and landscaping works.
• Support capex works and maintenance works.
• Facilitate and support tenant's retention programme and activities.

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

We are seeking a Public RelationsOfficer (PR office) to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsbilities includes:

· Coordinating all public relations activities

· Developing a marketing communications plan including strategy, goals,

budget and tactics

· Developing a media relations strategy, seeking high-level placements in

print, broadcast and online medias

· Direct social media team to engage audiences across traditional and new

media

· Leverage existing media relationships and cultivate new contacts within

business and industry media

· Manage media inquiries and interview requests

· Create content for press releases, byline articles and keynote

presentations

· Monitor, analyze and communicate PR results on a quarterly basis

We are representing a global client in the gaming industry in search for a Global Head of Public Relations

Job Responsibilities:

• Manage Organisation global PR team, ensuring stable operations across all regions and helping the team grow continuously.
• Maintain and enhance Organisation media relationships in Southeast Asia, Latin America, Europe, and other regions, establishing deep trust and mutually beneficial relationships with media partners.
• Formulate the B2B and B2C strategies for Organisation Esports, uncover the compelling esports stories and enhance brand visibility and recognition for Organisation Esports.
• Responsible for content promotion, press releases and other efforts for multiple game products at various project stages, contributing to the success of game publishing initiatives.Responsible for or participate in Organisation CSR and GR initiatives in multiple regions, fostering long-term partnerships with relevant stakeholders.

Job Requirements:

• BS/BA in Public Relations, Communications, or a similar field.
• Over 5 years of work experience in PR-related fields, over 3 years of team management experience, and with proven experience in managing multinational teams.
• Well-versed in various types of games and possess a deep understanding of the esports landscape.
  

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required