Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am

Responsibilities:

1. Install, configure, patching of software and hardware

2. Manage network devices and technology tools

3. Ability to understand overall system network architecture

4. Managing vendors for various types of applications

5. Monitor performance, manage and support on-premise or Cloud applications

6. The ability and knowledge to integrate various system applications

7. Ensure security through access controls, backups and firewalls

8. Generate and maintain technical documentation, manuals and IT policies

9. Provide IT & Cyber Security training to colleagues

10. Provide 2nd Tie IT & network support to other offices colleagues and vessels

11. Attend the vessels at Singapore anchorage for shipboard problem solving if required

Requirements:

1. Higher Diploma or above in IT/Computer Science or related discipline

2. 1 year or above relevant experiences in software/application support

3. Professional certificate(s) holder such as ITIL / MCITP / MCSA / CCNA will be an advantage

4. Experience with Windows Server, SQL database, VMware virtualization and basic application design knowledges

5. Experience with Microsoft administration e.g. Active Directory, Exchange, SharePoint, Office 365, Azure Clouds will be an advantage

6. Able to work independently and collaborate with global team in a proactive manner with good communication skills with colleagues and vendors

7. Good spoken and written english for handling english speaking people

8. Pro-active, dynamic and with good analytical/conceptual thinking

9. Willingness to work with colleagues from different nationalities and cultures

10. Occasional travel is required

As a Senior Equipment/Project Engineer, you will oversee the design of production machinery and will identify and recommend solutions to production problems related to materials, processes, and tooling.

Responsibilities

· Activities include but are not limited to, analyzing technology trends, designing new products/processes, modifying and improving existing products/processes, developing test procedures.

· Confers with others in the organization to determine engineering feasibility, cost-effectiveness, and customer demand for new and existing products.

· Strong involvement in installation, commissioning, optimization, and qualifying of new machines via qualification and validation processes.

· Subject Matter Expert for Engineering to work on the efficiency and efficacy of manufacturing processes/module.

· Drive engineering improvements, provide technical support, and lead initiative to achieve the right quality of product within corporate and follow regulatory requirements standards.

· Participate in design reviews for manufacturing equipment.

· Support in installation, commissioning, optimization, and qualifying of new machines via qualification and validation processes.

· Proactively communicate project progress, key issues and any other critical topics in a timely manner to the appropriate management level and vendors

Key Skills and Experience

· Degree in Engineering (Electrical/ Electronics/ Mechanical/ Mechatronics/ Chemical) or Science (Physics/ Chemistry) or relevant discipline or equivalent.

· 3-5 years working experience in medical device manufacturing or similar GMP environment.

· Design and development experience in automated assembly machine, especially in mechanical engineering design.

· Proven process improvement experience in the modern manufacturing industry.

· Sound technical problem-solving skills with experience in advanced manufacturing equipment engineering.

· Good communication skills and able to lead a team.

· Automation / Project & Vendor Management knowledge experience and lean six sigma certification will be an added advantage.

· Computer literacy in MS Office, MS Project.

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Tech Architecture & Engineering Unit

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.
• Translate business requirement into infrastructure design
• Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs
• Ensure compliance to Company’s Technical Architecture and SG-TRM, as well as IM8 and IT Policies
• Manage Infrastructure projects and services to support application systems environments
• Request to provision new VMs for new systems
• Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications
• Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing
• Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP
• Support Operations Engineer on Infrastructure and Systems
• Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database
• Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components)
• Understand systems operations environment is expected
• Familiar with API product and configuration for pub/sub and encryption highly preferred

What we are looking for

· Tertiary Education in relevant fields is preferred.

· Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS,OS virtualisation technologies, SAN storage and/or databases.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Ability to analyse and identify comprehensive solutions considering all functional

implications while developing a workable solution.

· Results and customer oriented

· Team player with organization and people handling skills.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

• MNC
• AWS + VB
• Medical & Dental benefits
• Working Location: West (Island wide Transport Provided )
• Monday - Friday: 7:50 AM - 4:55 PM

Responsibilities:

• Responsible for maintaining the day-to-day operation of assigned processes in the P-ST Semicon Department.
• Accountable for troubleshooting quality and process issues.
• Involved in process improvement and cost-saving activities.
• Provide real-time updates on process status and collaborate with Production to ensure smooth production operations.
• Offer training and certification to Operators on process operations.
• Provide support for ad-hoc engineering tasks as assigned.

Requirements:

• Holds a Degree in Engineering in any discipline.
• Minimum of 2 years of experience in a manufacturing environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• MNC
• AWS + VB provided
• Monday - Friday: 8am - 530pm
• Location: Woodlands

Responsibilities:

• Oversee suppliers to ensure the timely and high-quality completion of outsourced projects within budget.
• Facilitate the transfer of projects from supplier/internal stages to production sites, incorporating proper IQ, OQ, and PQ validation.
• Manage customer accounts to guarantee overall satisfaction. Collaborate closely with customers, internal designers, toolmakers, logistics teams, material suppliers, and vendors in the development of new products/tools.
• Offer technical solutions for addressing mold issues in both design and fabrication.
• Provide weekly updates through Gantt Charts to both internal teams and customers.
• Effectively communicate with customers and internal teams in close coordination.
• Take a leadership role in ensuring that projects align with customer timelines and meet expectations/specifications.
• Regularly inform customers about project development and progress.

Requirements

• Minimum requirement: Diploma in Mechanical Engineering or a related discipline.
• Minimum of 5 years of relevant work experience, preferably in plastic injection molding and tooling, with experience in managing suppliers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

● Participate in the entire software development lifecycle, focusing on solution design, coding, deployment, and debugging.

● To build games backend services that power HTML5 and Unity games.

● To brainstorm solutions and design robust, highly scalable applications that can withstand high traffic with minimum downtime together with engineers from other countries.

● To work closely with product owners, key users, artists, and the quality assurance team to ensure deliverables are as per expectation.

● Participating in continuing education and training to remain current on best practices, learn new programming languages, and train and assist other team members.

● Troubleshoot applications, conduct performance testing, and optimize services to enhance user experience and minimize resource consumption.

● To provide off-duty support for critical matters.

Requirements:

● Minimally 5 years of software engineering experience (web development) across the full development lifecycle.

● Minimally 3 years of web development experience using Ruby on Rails.

● Proficient with both NoSQL & SQL databases (Mongo, Redis, MySQL)

● Good knowledge of HTML5 and Javascript.

● Thorough understanding of Computer Science fundamentals such as OOP, RESTful architectures, Design Patterns, etc.

● Good knowledge of containerization frameworks (Docker, Rancher, Kubernetes).

● Good understanding of authentication frameworks and data communication protocols like webSockets, signalR, Socket.IO.

● Good working knowledge of CI/CD environments or pipelines. (Gitlab, Jenkins, AWS CodePipeline)

● Experience with cloud technologies (AWS preferably). Example: IAM, EC2, Lambda, AWS RDS, Elasticsearch, AWS CodeBuild etc.

● Able to fulfill off-hours production support if required (L2).

● Collaborative team member with good communication skills in English and Chinese.

Bonus:

● Experience in designing game backends using Ruby on Rails.

● Working experience in Html5 and Typescript.

● Experience in building games in Cocos or UNITY.

● Domain knowledge of the game industry from game development to actual game operation.

Responsibilities

• Involve in one or more teams in supporting and maintaining systems, up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement
• Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders
• Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures
• Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop
• Liaison with procurement and equipment vendors
• Arrange and attend monthly meeting with customers
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management
• Provide solutions to technical problem associate with electronic systems
• Perform MS Windows / Symantec patching or updating
• Support in Vulnerability assessment and tracking

Requirements

• Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity
• Knowledge in manage network / systems backup & restore
• Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus point
• Perform 24/7 off-site standby for fault activation after office hours

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job duties:

• Tabulating accurate heat load and piping schematics results
• Preparation of quotations and technical data
• Co-ordinating and processing of documents, assist customer inquiries
• Supporting the sales team in other administrative tasks

Job Requirements

• Nitec/Diploma in engineering
• Strong sense of urgency
• Willing and able to work well in a team
• Computer Literacy skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

We are representing our client who is a well-known equipment manufacturer in the oil and gas industry with its operation worldwide. We are hiring a Service Engineer to be based in the Singapore office for increasing projects within the region.

The role is responsible for servicing and maintenance of mechanical equipment for offshore oil and gas subsea, wind farm and onshore civil foundation project. You will work closely with relevant departments to ensure request for maintenance servicing are thoroughly follow up with urgency and completed on time.

Ideally you are a Diploma or Degree holder in Mechanical or Electrical Engineering with work experience in equipment installation and commissioning within the industry and holds an aptitude of providing excellent services to the clients. A strong interpersonal and communication skills will be an added boost.

The position is based in Singapore. For further details, please apply with a detailed CV or reach out to [email protected]

Roles and Responsibilities

• Protects system by defining access privileges, control structures, and resources.

• Safeguards information system assets by identifying and solving potential and actual security problems.

• Recognizes problems by identifying abnormalities; reporting violations.

• Determines security violations and inefficiencies by conducting periodic audits.

• Consolidate root cause analysis of past pentest results.

• Upgrades system by implementing and maintaining security controls.

• Require periodic after-hours/weekend support.

• Any other duties assigned by the Team Lead/Solution Architect.

Requirements

• 3 years experience in AWS Cloud Security, Security Hub, Guard Duty, Inspector, etc.

• Strong understanding of SSDLC and security frameworks.

• Knowledge in OWASP Security Standards.

• In-depth knowledge of architecture, engineering, and operations of at least one enterprise IDS/IPS/SIEM platform.

• Hands on experience with vulnerability scanning and pentesting tools.

• Hands-on experience analyzing high volumes of logs, network data (e.g. Netflow, FPC), and other attack artifacts in support of incident investigations.

• Experience with identity and access management architectures and solutions including AD, RBAC, SSO, identity lifecycle management.

• Experience in IAM, secrets management, encryption technologies, SaaS services hardening, Kubernetes and container security

• Experience with Linux administration, shell scripting, and open-source security tools.

• Knowledge of security best practices in hardening and protecting cloud environments, networks, servers, endpoints, applications, and databases.

• Certifications in OSCP / CISSP / SANS / Other relevant security certifications.

• Excellent interpersonal skills, team player and independent worker.

• Ability to operate in a fast-paced work environment and deliver under pressure.

• AWS certification will be an added advantage.

Responsibilities:

• Design and implement cloud infrastructure, deploy applications to the cloud, and oversee the management of the cloud environment to facilitate the Software as a Service (SaaS) model for platforms, applications, and services.
• Provide support for software development, specifically customized application modules, as part of cross-platform application development.
• Research and evaluate suitable technologies and solutions for integration into the development and adoption roadmap.
• Collaborate with internal and external stakeholders to understand and manage requirements, developing solutions to meet the identified needs.

Requirements:

• Possess a Tertiary Qualification in IT, Computer Science, Computer Engineering, or a related discipline.
• Proficient in software development across Web, Mobile, or Desktop applications, utilizing various languages (e.g., C#, Java, Python) and frameworks (e.g., Angular, React, Node.js).
• Knowledgeable in deploying applications to Cloud platforms (e.g., Azure, AWS, GCP) using open platforms (e.g., Docker, Kubernetes).
• Hands-on experience in designing infrastructure for cloud applications.
• Familiarity with DevOps tools and practices within an Agile software development methodology.
• Competence in working with databases (e.g., MySQL, MongoDB) and deploying web servers (e.g., Apache).
• Advantageous to have an understanding of AR/VR concepts and proficiency in related development tools (e.g., Unity, OpenXR, AR.js).

Company Registration Number: 201622755N

EA Licence: 19C9859

Registration Number: R2090276

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

• Location: Lavender
• Mondays - Fridays: 9.00 AM - 6.15 PM
• AWS + Allowance provided

Our client is a well-established MNC that manufactures automation sensors, vision systems & measuring instruments.

Responsibilities:

• Provide technical consultation and service to customers to help solve their applications using our client's products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Respond promptly and efficiently to customer requests.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/ services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory's strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures.
• Other duties or projects as assigned

Requirements:

• Preferably Degree in engineering field. Candidates with a business related degree would also be considered.
• Able to work in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Possess Class 3 driving license

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

JD and qualifications below:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate