This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Specific Requirements

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

Company Description

Innovax developed the award winning OpsCentral suite and is a leading solution provider of innovative contact center solutions. The OpsCentral suite combines advanced features such as Conversational AI, AI analytics, Generative AI, knowledge management, and computer telephony integration (CTI) to create a seamless and efficient customer experience.

Innovax Systems offers omni-channel contact centre management, ticketing management, voice, video, email, social media messaging, customer relationship management (CRM) and contact centre backend enterprise system integration solutions. Headquartered in Singapore, Innovax Systems list of customers includes government agencies and Fortune 500 organizations in the Asia Pacific region.

Role Description

• Develop AI features that encompasses Generative AI, Natural Language Processing, Computer Vision and Data Analytics.
• Lead software applications development, architecture design, installation and implementation of projects.
• Enhance existing product designs.
• Work with sales and marketing teams to explore business requirements and react quickly to customer feedback.
• Stay up-to-date on the latest AI, web and tech trends and have a keen interest in the latest developments in such technologies.

Qualifications

• Possess Degree in Computer Science or related field.
• Strong working knowledge in Java and Spring Framework.
• Working knowledge in ReactJs/NextJS.
• Must familiar with Java, Spring Framework, Springboot, PostgreSQL, Bash Scripting.
• Working knowledge in AWS, GCP cloud services and environment.
• Experiences in contact centre environment, VOIP (Asterisk), Social Media Chatbot (WhatsApp, Facebook, WeChat, etc.) will be advantageous.
• Excellent written and verbal communication skills.
• Possess a pro-active attitude towards customers and good working attitude.
• Strong in technical analytical problem resolution skills.
• Familiar with Windows and Linux environment.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Data Protection Notice and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by Innovax, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to our website, https://www.innovax.systems/data-protection-notice/ for more information.

Job Description:

• Be involved in project plan, Coordination operation
• Attend the project meeting if required
• Day-to-day site operation to ensure works are constructed as per project & safety requirement
• Supervise site works
• Liaise with clients on site works/project
• Other ad hoc duties as assigned
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Summary:

We are searching for a talented and motivated AI Engineer to join our growing team. In this role, you will play a critical role in designing, developing, and implementing AI solutions that address real-world challenges. You will work closely with data engineer, software engineers, and other stakeholders to bring innovative AI products to life.

Responsibilities:

• Design, develop, and implement machine learning models and algorithms.
• Preprocess and analyze large datasets to extract valuable insights.
• Stay up to date on the latest advancements in AI research and development.
• Integrate AI models into existing systems and applications.
• Optimize AI models for performance, scalability, and efficiency.
• Collaborate with cross-functional teams to ensure successful project execution.
• Document your work clearly and concisely.

Requirements:

• Bachelor’s degree in computer science, Artificial Intelligence, or a related field (or equivalent experience).
• Proven experience in designing, developing, and deploying machine learning models.
• Proficiency in programming languages like Python (including libraries like TensorFlow, PyTorch, scikit-learn).
• Strong understanding of machine learning algorithms and concepts (e.g., supervised learning, unsupervised learning, deep learning).
• Experience with data analysis and manipulation techniques.
• Excellent communication and collaboration skills.
• A problem-solving mindset and a passion for innovation.

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Systems Engineer

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Manage and track day to day progress of projects being assigned

· Perform project/application assessments and evaluation

· Assist test team in creating test plans and testing efforts

· Efficiently identifies and solves project/application issues

· Maintain application and project documentation

· Ensure sufficient, standard and reliable systems infrastructure

· Provide standby support for critical systems

· Provide daily IT technical support including system testing, system deployment and operational maintenance.

· Coordination, planning and execution of routine Maintenance job for contract customers.

· Assist with pre-sales and projects including coordinate, monitor and implement IT solutions for customers.

· Any other tasks and/or duties assigned by the supervisor or manager

· Ad hoc duties as assigned.

Requirements

· Possess at least a Diploma, Advanced/Higher/Graduate Diploma in EEE, Communications, Computer Science, IT, Mechatronics or equivalent.

· Min 2 years of project coordination experience

· Min 2 years of experience in coordinating and support IT business processes

· Knowledge in Java.Net and/or mobile development skills advantageous

· Basic knowledge MS-SQL Database administration including data backup, recovery, security and integrity.

· Familiar with Linux and Windows server environment.

· Experience/Knowledge on other database engines (ie. MySQL) will be advantageous

· Knowledge on Web or mobile application development and architecture will be advantageous.

· Strong interpersonal and communication skills

· Able to work independently and under pressure to meet system performance service levels

· Self-motivated with excellent customer service skill

· Able to multi task, work independently and prioritize workloads effectively

· Strong Interest in the field of IT, positive attitude and a willingness to learn

· Possess good analytical thinking and troubleshooting skill.

· Knowledge of RFID preferred.

· Good analytical and problem solving skills on technical level.

· Good teamwork and communication and planning skills

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]