• Minimum 7 years of working experience in a similar role.
• Strong knowledge of M365, including Office 365, Azure and Teams
• Experience in working with international clients
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Experience in a consultancy or service delivery environment is a plus

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience preferably in the recruitment industry/ sales and business development professional
• At least 2 years of B2B sales experiences preferred
• Experienced recruiter/ candidate will be considered for Senior/Lead role
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

AlwaysHired Pte Ltd (24C2293) | Alvin Lee Meng Kim (R1435877)

Interested candidates please apply online or send your latest CV to [email protected]

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible as the Workplace Safety and Health (WSH) lead for Singapore location and reports to the Regional Safety Manager.

Responsibilities

• Ensure compliance and implementation by employees and contractors with company’s EHS procedures.

• To ensure workplace safety and health compliance according to Client EHS procedures at Client facilities.

• Monitoring and supporting all logistics activities at Client facilities.

• Provide additional support and project management oversight to new and critical EHS initiatives.

• Identify risks during activities and partner with Operations to permanently mitigate them via the hierarchy of controls.

Qualifications Summary

Education:

• Basic EHS knowledge (Minimum WSH Level B Advanced Cert | Advanced Certificate in WSH).

Requirement:

• Required personnel protection equipment (PPE) must be worn at all times while carrying out the above tasks.

• Able to work in an environment with noise level exceeding 85db for a prolonged period.

• Will be required to move around the facility to check on activities at different areas.

RESPONSIBILITIES

Front Desk Management

• Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
• Greet clients and guests. Manage entry access of clients, visitors or guests. Conduct centre tours.
• Respond to products and offerings, service-related queries or requests from clients, visitors or guests.
• Building relationships with clients and guests.
• Ensure all the documents and google drives are up to date.
• Keep the front desk clean and organized.
• Notify clients of any food deliveries and couriers.
• Answer any questions from clients and guests related to the building including way-finding, policies and procedures, community etiquette.

Operations and Management:

• Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams.
• Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
• Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.
• Receive, process, sort, and organize all mails.
• Keep all the mails and documents organized
• Return to Sender for unidentified mails and former clients mail after 60 days of no-pick up.
• Know and explain Penguins policies and procedures to all the clients and communicate, inform, and update clients on any building issues.
• Provide support for all the clients and guests on the meeting room booking.
• Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions)

Clients Engagement & Retention

• Complete scheduled conversations with clients to help them maximize the value of their membership while checking in on all clients regularly to understand their ongoing experience.
• Anticipate client and guest needs before they arise using relevant information collected about clients to enhance and personalize their experience.
• Follow up in person with all clients who’ve given a negative feedback/response and ensure necessary steps have been taken to resolve client’s concern.
• Review all clients’ feedback to understand areas of improvement and implement proactive changes, keeping client experience top of mind.

Check-In & Check-Out

• Conduct pre-check-in meetings/calls with all new clients to ensure a smooth check-in.
• Inform and liaise with the building MCST on the necessary to ensure smooth access to the building on check-in & check-out day.
• Complete the New Client Orientation Tour for all new clients on check-in day.
• Conduct check-out meetings to understand the departing clients’ overall experience.
• Collect keys/key cards upon check-out and handling necessary reinstatement works after check-out

JOB REQUIREMENTS

• Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
• Proficient in MS Office
• Customer service and/or sales & marketing experience a plus.
• Must have strong verbal and written communication skills.
• Team player with ability to work independently. Multitasking skills.
• Friendly, cheerful and energetic

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Process orders from customers and prepare shipping documents

Attend to customers' enquiries, concerns and issues on freight services

Arrange customs clearance and declare permits

Handle data entry tasks.

Manage incoming calls, faxes, and email enquiries.

Oversee claims processing, and issue purchase orders and work orders.

Support the sales team with proposal development and contract management

Issue tax invoices/credit/delivery notes.

Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone and e-mails.

Confirm delivery dates with customers for their purchase orders.

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Job Overview:

We are searching for a test lead to support cross border payment system project. We need you to be the leader to strategize and plan the testing for the requirement of the project, to bringing in test automation to streamline the current testing performance. Leading the team of test engineers to complete the testing for the project and releases promptly.

If that is what describing you, we want you!

Responsibilities and Duties:

• Create testing strategies based on the understanding of the current project requirements.
• Develop test plan for the tasks, dependencies and users that are required in the testing. Plan should include the mitigation of potential risks to system quality and obtain all stakeholder support for this plan.
• Organize the testing kick-off meeting.
• Manage the testing team from other vendor support the testing. Which include:

1. The assigning of task
2. Managing the timeline to ensure timely delivery of different testing milestones.
3. Team expectation
4. Review various reports prepared by testing team.
5. Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

• Review and ensure all test cases documents created at different stages of the project is accordance to the testing scope of the project.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the bank.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client

Qualifications:

• Bachelor/Master’s degree in Computer Science, Computer Engineering or related field
• Test Lead: minimum 5-6 years of lead experience in handling end to end project.
• Familiar with Software Testing Development and Testing methodology.
• Familiar with banking industry is preferred or in Remittance and SWIFT system is preferred.
• Strong experience in Vendor Management.
• Strong result orientation and able to work in a fast pace and changing environment.
• Strong leadership and organizational skills with an ability to inspire others
• Experience with Selenium or any other automation testing is required.

Job Purpose

Report to Manager – Equipment Management to manage the Company’s shipping container fleet and accomplish day-to-day tasks in relation to container activities.

Main tasks and responsibilities

· Coordinating with overseas agencies on day-to-day equipment management issues.

· Inventory management – demand & supply planning, aging control, FI-FO control, etc.

· Execution of effective and efficient empty container disposal and empty container repositioning activities.

· Liaise with external and internal parties to ensure smooth container pick-up/ drop-off/sale activities, etc.

· Develop, execute, and manage one-way container movements.

· Assist in container sales activities if required.

· Monitor demurrage and detention invoicing and collection process and take actions against dispute cases/ slow payment.

· Equipment Management System data integrity management.

· Cost Management – budget control & invoice processing related to equipment management.

· Analysis & Report – produce relevant reports, statistics, and analysis.

· Any other tasks assigned by reporting managers in relation to equipment management.

Key interactions (Internal | External):

External: Overseas Agencies | Container Suppliers | Depots | Terminals | Container Buyers

Internal: Line Management | Operations | Commercial | Sales |Finance

Background and experience:

· More than 3 years experience in the container shipping or NVOCC.

· Preferably with container management experience.

· Knowledge on customs rules and regulations in international shipping is an advantage.

Network with container leasing companies, factories, container shipping liners, container brokers and traders will be an asset.

Competencies and skills:

· Good team player but also can work independently.

· Good planning and execution capabilities.

· Excellent communications and interpersonal skills.

· Time management and organisational skills.

· Analytical, numerical and problem-solving skills.

Able to work under pressure and tight deadlines.

Education requirements:

Graduate level education, Good computer skills (MS office & shipping software), Certificates related logistics / shipping / marine / container inspection, eg. IICL.

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible as the Workplace Safety and Health (WSH) lead for Singapore location and reports to the Regional Safety Manager.

Responsibilities

• Ensure compliance and implementation by employees and contractors with company’s EHS procedures.

• To ensure workplace safety and health compliance according to Client EHS procedures at Client facilities.

• Monitoring and supporting all logistics activities at Client facilities.

• Provide additional support and project management oversight to new and critical EHS initiatives.

• Identify risks during activities and partner with Operations to permanently mitigate them via the hierarchy of controls.

Qualifications Summary

Education:

• Basic EHS knowledge (Minimum WSH Level B Advanced Cert | Advanced Certificate in WSH).

Requirement:

• Required personnel protection equipment (PPE) must be worn at all times while carrying out the above tasks.

• Able to work in an environment with noise level exceeding 85db for a prolonged period.

• Will be required to move around the facility to check on activities at different areas.

Must Have Skills:

• .Net
• C#
• MS SQL
• AWS Lambda
• Dynatrace
• Microservices

Good To Have:

- Strong Communication Skills

- Solid teamwork

- Leadership and stakeholder management experience

Roles and Responsibilities

- Provide expert-level on-site technical support for .NET, SQL, and database-related issues

- Troubleshoot and resolve complex problems

- Lead and mentor a team of L2 support engineer

- Collaborate with internal teams to identify and resolve critical issues

- Create and maintain documentation and knowledge base articles

- Communicate effectively with customers and internal stakeholders Lead incident management efforts, including:

o Identifying and prioritizing incidents

o Coordinating with teams to resolve incidents

o Communicating incident status to stakeholders

o Conducting root cause analysis and implementing corrective actions

o Troubleshoot issues within microservices architecture.

Job Description

ING Wholesale Banking (WB) Asia is seeking a Regional KYC Lead, to support KYC, AML & Transaction Monitoring related initiatives & deliverables in the APAC region spanning 10 WB locations.

Job description

This successful candidate will be a part of the Regional 1st Line of Defence (LoD) Non-Financial Risk Team (responsible for 1st line risk assessment, controls, and implementation of all NFR initiatives in the region) and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.

This role requires strong FEC Knowledge & hands-on experience of implementation and management of these frameworks within large banks & will act as KYC Risk Ambassador within 1st LoD & promote a strong KYC Risk culture across the organization.

Key Responsibilities include

• Drive and provide subject matter expertise on KYC/AML structural solution implementation for WB Asia based on both global and local FEC/AML requirements and standards.
• This role will also require extensive collaboration with internal 1st LoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance on the topic as required.
• Responsible to coordinate and facilitate annual KYC Risk Assessment execution across Asia locations.
• Monitor and act upon Financial Crime Risk Appetite Key Risk Indicators and report regularly to Asia Senior Management for governance purposes and action.
• Manage intragroup and external outsourcing of all CDD/KYC/TM related services including due diligence in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
• Convene & run governance meetings such as KYC Working group & Regional KYC Committee for the region with key regional & global stakeholders.
• Represent Asia’s interests in engaging with Global KYC and drive global strategy across the Asia region.
• Act as the owner of AML/KYC controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
• Constantly review & identify opportunities for process improvements via automation in the end-to-end chain from CDD, Periodic reviews, Ongoing transaction monitoring & offboarding.
• Manage AML related internal and external audits and inspection and act as the issue owner where applicable.
• Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities.
• Coordinate with local and head office stakeholders to ensure issues with AML operations are being escalated and managed properly and in a timely manner.
• Liaise with Global KYC Academy and Asia Business Control Office in AML training rollout, monitoring and reporting.

Knowledge and Experience

• Bachelor’s degree mandatory with 12-15+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
• Hands-on experience with implementing KYC/AML & TM operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
• Experience with managing teams directly & with working in complex & federated organization structure.
• Knowledge & hands-on experience with implementation of Tableau & PowerBI Dashboards will be an added advantage.
• Experience of having improved AML/KYC/TM processes by leveraging AI/ML solutions is an added advantage.
• Good project management skills being able to manage key work deliverables in a timely manner with good quality with ability for managing risks & dependencies.
• Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
• Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
• Excellent communication & stakeholder management skills with local, regional & global teams.

• Perm
• Must have at least 15 years of Group level strong technical engineering and leadership experience, particularly in M&E and HVAC/ACMV systems.
• Preferably with experience in fit-out and sustainability projects.

We are seeking an experienced leader to head the Technical Services (TS) team within Property Management. The role will involve providing technical support and guidance on improvement works, building defects, and conversion projects across a diverse asset portfolio. You will ensure compliance with safety standards and drive technical excellence, reporting directly to the Head of Property Management.

Key Responsibilities:

• Lead, plan, and manage the technical services team, ensuring efficient use of resources.
• Conduct strategic reviews of engineering roles, responsibilities, and performance within Property Management.
• Explore and implement innovative engineering technologies for leaner, more effective building operations.
• Provide technical expertise on building defects, conversions, and improvements to support asset management objectives.
• Develop engineering policies and SOPs to maintain high standards across the portfolio.
• Collaborate with internal teams, consultants, and contractors to solve building-related issues and propose innovative solutions.
• Source and manage external consultants and contractors for improvement and rectification works.
• Oversee budgets, expenditures, and capital projects, ensuring cost-effective asset management.
• Recommend automation and new initiatives to enhance operational efficiency and cost savings.
• Provide expert advice on critical structural and mechanical issues across the portfolio.

Requirements:

• Degree in Engineering (Electrical or Mechanical) or equivalent.
• At least 15 years of experience in building facilities management, project management, and integrated fit-out works.
• Strong leadership, planning, and communication skills, with the ability to manage multiple projects simultaneously.
• Proficiency in MS Office applications (Word, PowerPoint, Excel). SAP experience is a plus.
• Certification as a Fire Safety Manager is advantageous.
• Experience with temperate or non-equatorial M&E requirements is a plus.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

We are looking for an experienced Cybersecurity and Data Privacy Consultant to provide expert guidance on data protection and security programs. The ideal candidate will have strong technical skills, proven experience in managing privacy and cybersecurity projects, and the ability to navigate complex regulations.

Responsibilities:

• Advise on compliance with PDPA, GDPR, NIST, and ISO 27001.
• Lead data protection and cybersecurity engagements, ensuring customized solutions.
• Perform data mapping, privacy impact assessments, and risk evaluations.
• Implement security programs to protect client data and mitigate risks.
• Develop cybersecurity policies, procedures, and strategies.
• Collaborate with teams to close security gaps and enhance capabilities.
• Improve privacy frameworks, security programs, and incident response plans.
• Prepare reports and recommendations for clients.
• Conduct training and knowledge transfer on cybersecurity and privacy best practices.
• Mentor junior staff and assist in business development efforts.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or Cybersecurity.
• Certifications like CIPP, CIPM, CISSP, CISM, or CISA.
• At least 10 years of experience in privacy and cybersecurity consulting.
• Strong knowledge of PDPA, GDPR, ISO 27001, and NIST.
• Excellent project management, communication, and problem-solving skills.
• Ability to build and maintain client relationships.
• Willingness to travel for client engagements.

EA: 14S7084 | Registration No: R1981018

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a Payment Experience Team Lead in APAC. Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.

As part of this role, you will liaise closely with Client & Payment Experience Managers, other regional team leads, Central Service team and all departments in a fast-paced environment where growth and change are the norm. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required.

You will be primarily responsible for supporting payer enquiries, serving as a content expert for Flywire payment offerings and products. In addition to this, you will also drive forward the regional Payment Experience Team and be both the key escalation point for Payment Experience Associates & Specialists and the key voice for payment experience. A Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a ‘frictionless’ experience. You will also support the regional & global Client & Payment Experience function through project work as necessary.

You will

• Provide solutions to complex issues for payers by phone, chat, and email with speed, professionalism and empathy
• Be the escalation point for teammates, serving as a content expert for Flywire payment offerings and products
• Be the voice of payers within Flywire escalating insight within the Client & Payment Experience (CPE) Team and beyond, using data and context to highlight areas for optimisation
• Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis
• Work closely with the co-leadership in APAC team, to ensure cohesive team management, project coordination, and shared decision-making.
• Drive forward the regional Payment Experience Team, manage the team’s daily operations and projects execution, support team members in reaching the team goals and in their personal development
• Handle regular team administrative tasks such as the creation of monthly schedules for live contact support and scheduled tasks, weekly updates, training and quality review
• Be the main representative for regional Payment Experience Team, maintaining connection with both Regional CPE Team and other regional stakeholders for regional related new launch and training material preparation, tracking impact for the related change

Here’s What We’re Looking For:

• Minimum 2+ years of experience with leading a team, strong people management skills
• Excellent written and verbal English language skills, additional language (eg. Vietnamese, Korean, Japanese, Chinese) is a plus
• Customer oriented mindset, able to listen, understand, and find a solution to the most difficult customer requests with professionalism and empathy
• Comfortable with multi-tasking; able to work under intense pace and high pressure
• Proactive and ambitious learner, able to quickly adapt to the fast changing requirements, remain organized through lots of change and updated materials
• The desire to develop leadership skills, to drive a team’s success and support teammates within the role’s scope, being comfortable and composed when either giving or receiving feedback
• Self motivated and self disciplined, take ownership & accountability (solving enquiries from start to finish)
• Great attention to details, sensitive to issues or potential issues and proactively seek for solutions
• Strong analytical skill, able to use data / best judgement to prioritise tasks that have the most value-add impact
• Excellent interpersonal and communication skills to enable effective interaction and collaboration within the team and key business stakeholders. Able to adapt the communication style to different audiences.
• Ability to work on a flexible schedule
• Familiarity with Microsoft Office suite and CRM software
• Customer service experience
• Payment related experience (banking, forex company)
• International experience (preferred)

Technologies We Use:

• Zendesk
• Google Suite
• Looker

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience preferably in the recruitment industry/ sales and business development professional
• At least 2 years of B2B sales experiences preferred
• Experienced recruiter/ candidate will be considered for Senior/Lead role
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

AlwaysHired Pte Ltd (24C2293) | Alvin Lee Meng Kim (R1435877)

Interested candidates please apply online or send your latest CV to [email protected]

• New headcount created
• Opportunity for growth
• Opportunity for autonomy and ownership

A banking client is seeking a Outsourcing Transformation Lead to join the team.

Reporting into the Head of Strategy and Transformation, the client is seeking a candidate well-versed in offshoring/outsourcing projects to join their high performing team. This is a newly created role, responsible for the end to end process for offshoring work within the bank. This includes evaluation of suitable business unit for offshoring plans, review work of current arrangements, and leading the entire lifecycle execution.

The ideal candidate should have at least 10-12 years relevant working experience in a similar scope, prior consultancy experience will be a plus and ability to display successful track record of BPO programs. You should also be familiar with regulatory requirements relating to outsourcing. Strong communication skills are a pre-requisite.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

We are looking for an experienced and strategic Solutioning & Pre-Sales Leader to spearhead business growth efforts in the ASEAN region. This role focuses on developing go-to-market strategies, engaging with industry stakeholders, and leading solutioning for large-scale deals across multiple industries. As a leader, you will leverage your deep understanding of enterprise applications, business consulting, and solutioning frameworks to drive business success.

Key Responsibilities:

Business Growth and Strategy:

• Develop a comprehensive understanding of the company’s application services and broader capabilities across various industries
• Collaborate with teams to shape and implement go-to-market strategies for the ASEAN market, targeting high growth and business expansion
• Proactively promote the company’s capabilities at customer meetings and industry forums

Leadership and Collaboration:

• Provide strategic leadership across practices and centers of excellence (COEs), working collaboratively to create account strategies and sales plans
• Engage with internal stakeholders to create a cohesive “Win Theme” for competitive opportunities and ensure strong, client-centric proposals
• Own key client relationships and deals, while offering oversight and support to team members handling other significant opportunities

Client and Partner Engagement:

• Build and nurture long-term, consultative relationships with clients based on trust and deep expertise
• Develop and sustain strong working relationships with select partners to support business initiatives

Market Insights and Evangelism:

• Stay informed on market trends, competitive landscapes, and customer needs to adapt strategies accordingly
• Represent the company in marketing events, industry analyst meetings, and external interactions, showcasing thought leadership
• Lead win/loss analysis for significant opportunities and contribute to replicating successful strategies across the team
• Develop case studies and best practices to showcase successful projects and contribute to thought leadership efforts

Education, Experience & Skills:

• Postgraduate degree with 15-20 years of experience in Business Consulting, Business Application Implementation, and Support within Tier 1-2 organizations
• 10+ years of experience in solutioning and presales for large deals, with at least 5 years in a leadership capacity
• Prior experience in delivering large implementations in a leadership role is advantageous
• Strong understanding of market opportunities and industry dynamics in ASEAN, with existing relationships at management levels in large enterprises being a plus
• Expertise in the Financial Services Industry, Singapore markets, or enterprise segments is highly valued
• Proficiency in architectural frameworks, methodologies, and Commercial-Off-The-Shelf (COTS) products or enterprise applications

This role offers a fantastic opportunity to be part of a high-impact team, driving strategic deals and shaping the growth of the business across ASEAN. If you have the experience and are ready to lead in a fast-paced, evolving market, we encourage you to apply.

EA: 14S7084 | Registration No:R1981018

Job Responsibilities

• Sourcing, negotiation, contract management and supplier relationship management
• Purchase goods that meet the quantity and quality expectations of the organization
• Evaluate and negotiate contracts with vendors
• Stay up to date on industry trends and new products, compare available goods with industry trends to determine appropriate pricing

Job Requirements

• Minimum National ITE Certificate (Nitec) or equivalent education
• Related experience in technical purchasing, preferably in marine engineering industry
• Possess good interpersonal and communication skills
• Able to work in fast-paced environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Responsibilities:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting code proficiency( vbscript / python)

Job Responsibilities

• Provide L2 technical support and advice to users on systems-related issues or queries
• Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
• May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
• Provide technical support for multiple customer environments on End User Devices operations
• Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end-users software and applications
• Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
• Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
• Provide support to project implementation and documentation.
• Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
• Work closely with Project Manager to deliver high quality project implementation
• Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment

· Any ad-hoc duties as assigned

Job Requirements:-

• At least Diploma in any IT related courses
• At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
• Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
• Familiarise with endpoint device management tools:
• On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
• MDM products - Intune & Jamf Pro / School
• Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
• To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
• To have Apple Device Support certification.
• Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
• Basic programming knowledge e.g. PowerShell and Visual basic scripting
• Office Productivity tools for writing and presentation skills needs.
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management