This position is for an experienced individual with strong knowledge in networking and expertise in one of the following areas: routing/switching, SDN, Application Delivery Controller (ADC), network management, or security.

The ideal candidate will have a minimum of 5 years of hands-on experience and will be responsible for transforming ideas, solutions, and proposals into technical blueprints. Additionally, they will lead project teams to manage complex technical setups.

Make an Impact by:

• Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.
• Produce high level architecture designs to meet customer requirements for semi-complex (or) complex systems. Articulate with sufficient knowledge to convince and explain customer on the design.
• Produce low level technical designs from high level architecture designs. Translate a broader infrastructure design or blueprint into technical specifications and details.
• Refine design specifications and prototypes based on inputs from internal / external stakeholders.
• Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client.
• Develop a comprehensive testing plan to assess stability, suitability and performance of on-site infrastructure and systems.
• Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures.
• Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service.
• Develops installation procedures and standards, and schedules installation work.
• Configures the hardware environment, produces integration test specifications, conducts tests and records the details of any failures.
• Drive the troubleshooting with internal/external system components.
• Reviews requirements and specifications and defines test conditions.
• Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes.
• Conducts tests as defined in an integration test specification, records the details of any failures, and carries out fault diagnosis relating to simple failures, reporting the results of the diagnosis in a clear and concise manner.
• Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support others.

Skills for Success:

• Degree or Equivalent
• 5-8 Years of Network Experience

1. Network specialization skillset in Routing & Switching, Wireless, Data Center solutions, SDWAN.
2. Good at problem solving
3. Able to explain technical problems in a simple terms

• CCNP & ASCP or ACMP

Your Career Growth Starts Here. Apply Now!

Hiring Manager: Jeffrey Chia

Talent Acquisition Manager: Alan Zeng

[1 year contract, renewable]

Only Singaporeans

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Who we are:

The Alliance for Digital Transformation (ADX) program office’s mission is to empower government agencies in its digital transformation journey through technology and engineering.

The ADX program office functions as a cap-center that offers consulting services in product management, design and software development to government agencies. By doing so, ADX builds up the digital competency of its partners on a sustainable basis and a vibrant ecosystem of exchange among the ADX program members.

The Cybersecurity Lead, is responsible for the strategizing and technical/technological implementation of security design/plans and measures across all products, common services, networks, cloud and other systems to ensure that 1) all products, services, networks, cloud and other systems are secure yet retain speed and usability, 2) has standardized and efficient processed for penetration and stress testing, 3) is able to provide zero trust architecture if desired, and 4) all product teams continually improve on their cybersecurity awareness and skill sets.

The Cybersecurity Lead is a senior tech role who is required to possess considerable programming, network security, and system security experience/skills. The jobholder will lead and hone all DevSecOps engineers.

What you will be working on:

1. All products are secure by respective requirements, yet retain speed and usability:

• Research and implement latest and most relevant security techniques, frameworks, and technologies.
• Plan, implement, and sustain systems and processes to incorporate software frameworks/tools into existing CI/CD pipelines with the associated security requirements.
• Plan, implement, and sustain a penetration / stress testing regime for all products, including desired cybersecurity performance metrics. Lead DevSecOps engineers to be executed said regime (or do so personally).
• Apprise senior stakeholders of actionable cybersecurity insights.
• Formulate plan for corrective action to ensure all products become secure (should they be not satisfactorily secure). Directly modify code and educate developers if required.

2. Able to provide zero trust architecture products/hosting/networks if required:

• Research and be the subject matter expert on zero trust architecture, in the context of various air gapped systems.
• Devise roadmap for the long-term development of this capability, identify required resources, talents, and bureaucratic dealbreakers.
• In due time, implement and sustain said roadmap.

3. Product teams embrace and understand cybersecurity by design, and know what takes to CI/CD products that meet various levels of security requirements:

• Periodically review code/features of each product to identify adverse security trends and to apply corrective re-education and/or action if needed.
• Influence the developer and product manager training roadmaps through stakeholders to ensure that required cybersecurity competencies are included.
• Be the standards bearer for DevSecOps engineers, periodically review DevSecOps performance, hone and train if required.

What we are looking for:

• Minimum of 7 years’ experience with cybersecurity consultancy or related scope of work
• Passion in driving for DevSecOps (and/or DevOps) transformation
• Passion for automation and security best practices
• Experience with architecting using cloud providers like AWS, GCP, Azure
• Experience with Source Code Review in an enterprise setting
• Experience with Penetration Testing in an enterprise setting
• Experience with DevOps toolset like JIRA, BitBucket, Confluence
• Experience with Agile methodologies

Added advantage if you possess the following:

• Experience with these security tools in the enterprise setting: Hashicorp Vault, Splunk Enterprise, Tenable, HP Fortify, Sonatype Nexus IQ
• Experience with security assessments pertaining to government projects
• Security certifications or qualifications

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.We are currently looking to hire Lead/Senior Software Engineer . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

Lead/Senior Software Engineer

What to Expect

• Participate in an in-house engineering squad for engineering excellence in design, development

and operational of the Singapore Government Commercial Cloud Platform.

• Practice and lead other development communities to develop and deploy on Government

Commercial Cloud.

• Opportunities to learn and implement large scale automation with cloud landing zone across

multiple Cloud Service Providers in Government Context

• Responsible to develop and maintain the platform used by multiple government agencies.

• Be the guiding subject matter of expert for Devops methodologies, contribute to Automation,

Availability, Scalability and Resiliency to the team and the development communities within

government.

• This role has focus on development of API, backend automation in NodeJS/Python, code

deployment security with various CICD toolchain such as Gitlab, Atlassian, Terraform.

Requirements

• 8+ years of experience in API/backend development and integration using NodeJS, Python

• Understand about cloud infrastructure deployment and automation.

• Lead a small team of software engineer before, doesn’t mind hands-on.

• Practitioner in agile development, secure pipelines and deployment automation

• Understand and willing to learn about Infrastructure as Code, Policies as Code and Git

• Familiar with cloud services such as AWS, Azure and GCP.

• Appreciate or willing to learn large-scaled distributed systems and their challenges.

• Familiar with code security and opensource tools in relevant domains.

• Passionate in automation

• Good to have - practiced Terraform and Bash scripting too

• Good to have – understand about Cloud Landing Zone such as Control Tower, Terraform

Landing Zone, Microsoft Azure CAF

• Good to have - practiced Site Reliability Engineering principle and familiar with application

monitoring tools

How to Succeed

• Strong understanding and appreciation of positive team culture. Care about growing and

coaching staff.

• Passion for automation for large scalable systems ensuring they are highly secured, resilient

and highly available.

• Have strong communication skills and belief in what you are doing.

• Extremely strong team-player, primary focus is on leveraging your experiences to

help the team succeed.

• Strong contributor and hands-on in all your past experiences.

• Degree in Computer Science or related disciplines.

• Advocate for the best Engineering and DevOps principles.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities

• Lead, manage & execute engineering projects in a timely manner, cognizant of project deadlines and client expectations
• Analyze & translate project's requirements/ specifications into FDS & logic diagrams
• Design of system architecture & programming of PLC
• Develop HMI graphics (Wonderware, Intellution, Citect, etc)
• Perform FAT & site commissioning

Job Requirements

• Minimum 7 years' relevant experience
• Bachelor Degree in Electrical/ Electronics/ Mechatronic/ Control & Instrumentation. Diploma holders with relevant years of experience are also welcome
• Possess good understanding of P&ID & process flow drawings
• Proficient in design of DCS, SCADA & PLC programming
• Preferably familiar with Siemens S7 PLC, WinCC & PCS7
• Proficient with the Safety & Critical Control industry's standards & regulations

Job Type: 1-year contract

Location: Central

Job Purpose

We are looking for team player to drive and spur innovation within the bank. You’ll work with business, support units and global markets to deliver ambitious innovation outcomes and provides thought-leadership to the bank.

Innovation Accelerator

• Collaborate with business & support groups to spark ambitious new product features & services
• Drive these concepts through an accelerator program for validation and onto a pathway to production
• Track the portfolio of products launched for benefit realization

Innovation Research

• Conduct research to craft and deliver innovative products/solutions
• Analyze and synthesize research findings to develop actionable insights
• Perform extensive primary and secondary research to build a detailed understanding of the competitive landscape and industry trends in banking and technology
• Utilize research to identify new propositions and manage them as a portfolio of new ambitious innovations

Job Scope

• Manage the internal accelerator program, collaborating with business and technology units as sponsors.
• Develop and present compelling decks on innovation programs, including introductions, detailed structures, plans, and success reports.
• Organize and participate in innovation mentorship and advisory
• Business use cases based on industry trends and a deep understanding of the bank’s developments.
• Innovation ambition, H3s and "WOW" factors (including user interface/user experience – UI/UX) for specific projects.
• Collaborate with relevant teams for prototyping specific projects, employing ideation, wireframing, prototyping, user testing, and other methodologies.
• Conduct training and facilitate workshops using our innovation framework.
• Perform other duties as assigned by management.

Requirements:

• At least 3 years of experience in managing innovation programs and projects, including accelerators, hackathons, etc.
• Experience in the banking sector, coupled with expertise in innovation, research, delivering workshops, and program management.
• Strong UI/UX guidance and delivery skills, with familiarity with wireframing and/or prototyping tools such as Figma, Adobe XD, or Adobe Illustrator.
• Proficiency in Microsoft PowerPoint and Excel, including basic formula manipulation.
• Proven ability to manage multiple projects simultaneously, encompassing diverse natures and scopes.
• Self-motivation and a driven attitude.
• Ability to work independently with minimal guidance.
• Adaptability to a fast-paced and dynamic environment with minimal structure.
• Resourcefulness and willingness to quickly acquire new skills as needed.

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Want to craft memorable marketing campaigns that are out of the ordinary?

We’ve got an opening.

Sqkii is known for our flagship #HuntTheMouse campaign that gives away cold, hard cash to players who find hidden coins. If you’ve seen Singaporeans squatting in random spots, walking around with metal detectors, or sticking their heads under tables… you’ve probably seen one of our games in action. Besides our hunts, we also create custom games that bring players on other real-life adventures and virtual journeys through their mobile screens — they’re also super cool, just ask the mouse.

Right now, we’re bringing #HuntTheMouse beyond the shores of Singapore to other cities across Asia-Pacific. We visited 5 cities in just Q2 2023 alone, and oh boy do we have big plans ahead. Big plans = bigger team, so we’re on the hunt (ha) for someone who wants to hop onto this thrilling ride.

As our Marketing Lead (Branding), you’ll set the tone for how our brand is perceived, ensuring that every piece of communication captures our creative spirit. Your knack for compelling storytelling, passion for bold ideas, and ability to execute flawlessly will elevate our campaigns from great to extraordinary. With a strategic yet playful approach, you'll oversee our social media presence, coordinate with PR agencies, and spearhead out-of-home advertising initiatives, all while holding the highest standards in execution. Think Don Draper, but in the digital age — because that’s exactly what we need to build a brand that leaves a lasting impression.

See below for more details and hit us up for a chat anytime.

P.S. After you’ve applied, we’ll send over some secret tasks for you before we arrange for a virtual chat!

What you’ll be doing:

• Create and lead out-of-the-box marketing campaigns, from concept to execution, that captivate and engage audiences across various platforms.
• Own the brand narrative and ensure that all communications are aligned with our unique voice and creative vision.
• Oversee social media strategy, content creation, and community management, ensuring our channels are buzzing with activity and engagement.
• Manage relationships with PR agencies to amplify our brand presence and handle media inquiries and opportunities with finesse.
• Design and execute impactful out-of-home advertising, evaluating key locations and message effectiveness.
• Analyze campaign performance, provide insights, and continuously iterate to improve brand visibility and engagement.
• Coordinate cross-functionally with internal teams and external partners, pushing for high standards in every aspect of marketing.
• Stay informed on marketing trends and competitor activities, using this knowledge to inform and refine strategies.
• Challenge the status quo with data-backed, compelling ideas that set our brand apart in the marketplace.

What you’ll need:

• 5+ years of experience in a marketing role, with a focus on branding, creative campaign development, and social media.
• A strong portfolio showcasing original, high-impact marketing campaigns, from ideation to execution.
• Exceptional storytelling and communication skills, both written and verbal, with the ability to explain the thought process behind creative decisions.
• A strategic yet imaginative thinker, unafraid to push boundaries and bring fresh ideas to the table.
• Demonstrated ability to manage multiple projects under tight deadlines while maintaining attention to detail.
• Deep understanding of digital marketing, social media platforms, and how to leverage data for decision-making.
• Proven experience collaborating with external vendors, agencies, and cross-functional teams.
• Knowledge of the Singapore market and cultural nuances to tailor campaigns effectively.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Lead/Senior Software Engineer (Python & Node Js).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Participate in an in-house engineering squad for engineering excellence in design, development and operational of the Singapore Government Commercial Cloud Platform.

· Practice and lead other development communities to develop and deploy on Government Commercial Cloud.

· Opportunities to learn and implement large scale automation with cloud landing zone across multiple Cloud Service Providers in Government Context

· Responsible to develop and maintain the platform used by multiple government agencies.

· Be the guiding subject matter of expert for Devops methodologies, contribute to Automation, Availability, Scalability and Resiliency to the team and the development communities within government.

· This role has focus on development of API, backend automation in NodeJS/Python, code deployment security with various CICD toolchain such as Gitlab, Atlassian, Terraform.

Requirements

• 8+ years of experience in API/backend development and integration using NodeJS, Python

• Understand about cloud infrastructure deployment and automation.

• Lead a small team of software engineer before, doesn’t mind hands-on.

• Practitioner in agile development, secure pipelines and deployment automation

• Understand and willing to learn about Infrastructure as Code, Policies as Code and Git

• Familiar with cloud services such as AWS, Azure and GCP.

• Appreciate or willing to learn large-scaled distributed systems and their challenges.

• Familiar with code security and opensource tools in relevant domains.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Lead/Senior Software Engineer (Python & Node Js).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Participate in an in-house engineering squad for engineering excellence in design, development and operational of the Singapore Government Commercial Cloud Platform.

· Practice and lead other development communities to develop and deploy on Government Commercial Cloud.

· Opportunities to learn and implement large scale automation with cloud landing zone across multiple Cloud Service Providers in Government Context

· Responsible to develop and maintain the platform used by multiple government agencies.

· Be the guiding subject matter of expert for Devops methodologies, contribute to Automation, Availability, Scalability and Resiliency to the team and the development communities within government.

· This role has focus on development of API, backend automation in NodeJS/Python, code deployment security with various CICD toolchain such as Gitlab, Atlassian, Terraform.

Requirements

• 8+ years of experience in API/backend development and integration using NodeJS, Python

• Understand about cloud infrastructure deployment and automation.

• Lead a small team of software engineer before, doesn’t mind hands-on.

• Practitioner in agile development, secure pipelines and deployment automation

• Understand and willing to learn about Infrastructure as Code, Policies as Code and Git

• Familiar with cloud services such as AWS, Azure and GCP.

• Appreciate or willing to learn large-scaled distributed systems and their challenges.

• Familiar with code security and opensource tools in relevant domains.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

SEO Team Lead

The SEO Team Lead is responsible for managing and developing a team of SEO specialists, implementing comprehensive SEO strategies, and ensuring client satisfaction. This role combines leadership, technical expertise, and client management.

Key Responsibilities

Team Management:

• Lead, motivate, and train a team of SEO specialists.
• Conduct performance reviews and set objectives in conjunction with the Digital Marketing Manager
• Oversee onboarding and training of new team members
• Responsible for ensuring team members achieve individual and team KPI’s as determined with DMM

SEO Strategy:

• Develop and implement on-page and off-page SEO strategies for our clients
• Stay current with and share SEO trends and algorithm updates
• Conduct website audits and derive action steps for SEO clients based on audit results
• Own backlinking processes and ensure guest post hygiene

Client Relations:

• Participate in client pitches and presentations as needed
• Participate in ongoing client conversations to better communicate SEO processes
• Collaborate with sales and account servicing team to understand clients' goals, and tailor SEO strategies to meet their needs

Performance and Reporting:

• Develop and maintain monthly performance reports
• Monitor team level performance metrics and keep DMM appraised weekly of campaign performance, status, and issues that need to be addressed.
• Ensure quality assurance and timely delivery of work

Process Improvement:

• Develop efficient SEO workflows and processes
• Identify opportunities for automation and tool integration

Requirements:

• Proven experience in SEO with a minimum of 4 years in the digital marketing industry
• At least 2 years managing a digital marketing team
• Strong hands-on experience with organic search platforms such Google Analytics, Google Search Console, WordPress, Ahrefs, Screaming Frog, SE Ranking and other SEO platforms are highly desirable
• Demonstrated success in developing and implementing successful SEO strategies.
• Able to create relevant and effective content and/or editing for websites, meta page descriptions, blog articles, etc.
• Excellent leadership and team management skills.
• Effective collaboration with cross-functional teams, including content creators, developers, and marketing teams.
• Ability to communicate SEO strategies, results, and recommendations to both technical and non-technical stakeholders.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to adapt to changing priorities and navigate a fast-paced environment.
• Proactive problem-solving approach.

What's on Offer

• Salary range: $4,000.00 - $4,700 .00 per month
• Annual Salary Review
• Performance Bonus
• Career development and learning opportunity
• Various leave options
• Healthcare benefits
• Reimbursement for transportation expenses
• Meal reimbursement
• Birthday voucher
• Work from home arrangement

We're seeking a talented individual who is eager to contribute and grow simultaneously with us! If you're interested in this opportunity, please submit your resume to [email protected]

**Please note that only shortlisted candidates will be contacted. **

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

Job Highlights

5 Days Work Week

Medical & Dental benefits

Dynamic and Vibrant Working Environment

Summary

We are seeking a detail-oriented and results-driven Regulatory Specialist to join our team. You will play a crucial role in ensuring our success by safeguarding product quality and safety through strict adherence to regulations. The ideal candidate will have a strong understanding of relevant regulations and a passion for compliance.

Responsibilities

• Preparing and submitting regulatory documentation to government agencies.
• Manage regulatory projects, ensuring accurate and timely preparation and submission of regulatory documentation.
• Stay abreast of regulatory changes by conducting ongoing research and analysis, and keep the company informed of updates that may impact our products.

Requirements

• Diploma in Food Science, Chemistry, Microbiology, Nutrition, Law or a related field.
• At least 1 year of experience in regulatory affairs or quality.
• Excellent written and verbal communication skills.
• Strong attention to detail and analytical skills.
• Ability to work independently and as part of a team.
• Able to communicate and write in Chinese.
• Fresh graduates are welcome to apply.
• Only Singaporeans may apply.

---------------------------------------------------------------------------------------------------------------------------------------------------

Regulatory Team Lead (SGD6,500-SGD7,500)

Summary

We are seeking a highly experienced and results-oriented Regulatory Team Lead to join our dynamic team. The ideal candidate should have a strong background in food, chemical, microbiology, nutrition, and hygiene regulations, with a proven track record of success in managing and leading a team of regulatory professionals. You will be responsible for developing and implementing regulatory strategies, ensuring compliance with all applicable laws and regulations, and providing expert guidance to our cross-functional teams.

Responsibilities

• Develop and implement regulatory strategies to ensure compliance with all applicable laws and regulations.
• Stay up-to-date on changes in regulatory requirements and translate them into actionable steps for the organization.
• Lead and manage a team of regulatory professionals, providing them with training, coaching, and mentorship.
• Preparation and submission of post-market surveillance reports.
• Conduct risk assessments and identify potential regulatory compliance issues.
• Represent the company in interactions with regulatory agencies.
• Manage and maintain regulatory documentation and records.

Requirements

• Bachelor's degree or higher in a relevant field, such as Food Science, Chemistry, Microbiology, or Nutrition.
• At least 5 years of experience in food regulatory affairs management (preferably expertise in AMER or EMEA region)
• Proven track record of success in leading and managing a team of regulatory professionals.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Able to communicate and write in Chinese.
• Only Singaporeans may apply.

Qualified or interested candidates, please click "Apply" & send your updated resume stating the following:-

1. Reason for leaving past and present employment

2. Current/ last drawn salaries

3. Expected Salary

4. Date of availability and/or Notice Period

Responsibilities:

• Monitor of delivery of orders and ensure timely delivery; liaise with operations and suppliers on products delivery issues, quality issue (defects) and take corrective actions (replacement etc) to rectify issues, in accordance to the company’s standards and procedures.
• Sorting of invoices and relevant documents
• Liaise with operations and suppliers to ensure proper procurement procedures are carried out so that invoices are processed timely
• To perform timely verification and processing of Invoices in the ordering system; check and verify pricing as per agreement with supplier
• Process requisition from outlets and arrange for delivery and maintain inventory list; monitor stock level
• Tabulate data and generate timely procurement and price evaluation reports to Management for review
• Maintain updated records on suppliers pricing, terms and contact correspondence
• Maintain proper filing an documentation of Purchase Orders, Invoices, Contracts and Agreements
• Other administrative and ad-hoc duties relating to purchasing functions

Hard Services Lead

Work Dynamics - Integrated Facilities Management

The Hard Services Lead is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience across two or more client sites.
Provide and manage a comprehensive and consistent range of services across the campus with a focus on continuous improvement, operational excellence, safety, and compliance. Create an interesting and impactful client engagement strategy. Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operations technical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.
JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

Transforming to the Workplace Team of the future

• Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors
• Adopt the account’s new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications
• Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile

Facilities Operations

• Manage & oversee Hard Services as part of the scope delivered
• Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure.
• Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
• Review operational SOP’s & propose / make changes as part f continuous improvement
• Manage minor projects / Churn in the office
• Able to liaise with any local / government agencies as part of operations
• Able to liaise with Landlord on lease management and contractual services delivered

Team Management

• Team player, motivational leader, work across business unit to establish a collaborative environment.
• Identify area of development for his /her staff
• Drive the campus team to meet all key performance indicators as set out in the Account plan & SLA.
• Actively encourage an environment that drive teamwork, co-operation & performance excellence
• Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics
• Ensure the team is well trained on all facilities policies, procedures, and systems

Reporting

• Ensure the monthly performance report is generated to meet SLA standards.
• Review monthly financial reports including the preparation of accruals and variance analysis

Experience

• A Diploma in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level.
• Excellent time management and communication skills.
• Sales skills and ability to build productive business relationships
• Ability to manage multiple projects independently
• Comprehension of M&E services to ensure services are managed, although technical qualification / background is not mandatory
• One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset.
• MS Office proficiency

Task Skills

• M&E management
• Project management
• Planning and organizing
• Customer relationship management

Personal Skills

• Strong communications and customer focus skills with the ability to interface and relate to the different stakeholders in the organization
• Confident, friendly & engaging
• Strong drive and persistence to achieve results
• Creative thinking with an open mind that is balanced by a strong sense of realism and practicality

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

CEG is launching its first campus in Singapore and is looking to bring on a strong team of Montessori educators to spearhead this new opening.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Soft Services, Events & EHS Lead

Work Dynamics - Integrated Facilities Management

The Soft Services and Events Lead is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience across two or more client sites.
Provide and manage a comprehensive and consistent range of services across the campus with a focus on continuous improvement, operational excellence, safety, and compliance. Create an interesting and impactful client engagement strategy. Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operations technical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.
JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

Transforming to the Workplace Team of the future

• Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors
• Adopt the account’s new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications
• Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile

Facilities Operations

• Manage & oversee soft services and events management as part of the scope delivered
• Create a comfortable, welcoming, and hospitable experience employees and their guests
• Supervise and maintain the work schedule of the workplace support team, including security and housekeeping staff.
• Review operational SOP’s & propose / make changes as part of continuous improvement
• Able to liaise with Landlord on lease management and contractual services delivered including Cleaning Services

Human Experience

• Deliver the account’s Human Experience Roadmap across the campus and ensure the delivery of all operational requirements to uplift workplace experience, community engagement and sense of wellness and well-being across the campus
• Deliver programs that drive employee engagement, sense of belonging, excitement and fun at work that contribute to employee productivity and pride
• Ensure the account’s HX program initiatives are measurable and tangible to the workplace
• Support all regional initiatives such as user experience programs, JLL system roll-outs, regional training programs/workshops, food & beverage, wellness, community engagement, digitalisation of the workplace, sustainability and D&I

Client Engagement

• Create a fun and impactful client engagement strategy
• Engage with all guests, employees, and key stakeholders
• Imbed in the FM team a culture of empowerment, engagement, and fulfilment
• Work with relevant parties on space management through data analytics
• Develop client support/feedback initiatives e.g. FAQ
• Build a team of ambassadors to delivery soft services that are authentic, caring, and able to provide timely services
• Ensure effective communications and reporting to clients on operation matters and Workplace Experience
• Evaluate service response time and analyse occupants’ service request trends and suggestions
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user

Communication

• Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership with a focus on improving culture and employee engagement.
• Liaise with JLL team and client on soft service delivery
• Share regular event and celebrations content through client’s internal monitors, blog posts, newsletters, and other communication channels.
• Adopt innovative communication strategies
• Champion monthly meetings with stakeholders to enhance relationships

Team Management

• Team player, motivational leader, work across business unit to establish a collaborative environment.
• Identify area of development for his /her staff
• Drive the campus team to meet all key performance indicators as set out in the Account plan & SLA.
• Actively encourage an environment that drive teamwork, co-operation & performance excellence

Reporting

• Ensure the monthly performance report is generated to meet SLA standards.
• Review applicable monthly financial reports including the preparation of accruals and variance analysis

Experience

• A Bachelors in related field and work experience of four to six (4-6) years, which should be related to all aspects of workplace (FM) delivery at account level.
• Excellent time management and communication skills.
• Sales skills and ability to build productive business relationships
• Ability to manage multiple projects independently
• Comprehension of soft services to ensure services are managed, although technical qualification / background is not mandatory
• One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset.
• MS Office proficiency

Task Skills

• Hospitality management
• Project management
• Planning and organizing
• Customer relationship management

Personal Skills

• Strong communications and customer focus skills with the ability to interface and relate to the different stakeholders in the organization
• Confident, friendly & engaging
• Strong drive and persistence to achieve results
• Creative thinking with an open mind that is balanced by a strong sense of realism and practicality

**Job Title:** Aircon Lead Technician
**Job Type:** Full Time
**Work Mode:** On-site
**Location:** Singapore, Ubi

**Job Description:**
We are seeking a highly skilled and experienced Aircon Lead Technician to join our team. The ideal candidate will have a strong background in HVAC systems and possess expertise in troubleshooting, maintenance, installation, repair, technical support, hardware, refrigerant handling, preventive maintenance, and related tasks. The Aircon Lead Technician will be responsible for overseeing and coordinating air conditioning projects, ensuring that all work is completed efficiently and to the highest quality standards.

**Key Responsibilities:**
- Conducting maintenance, repair, and installation of air conditioning systems
- Troubleshooting and resolving technical issues with HVAC systems
- Providing technical support to team members and clients
- Handling refrigerants in compliance with safety regulations
- Performing preventive maintenance on aircon units
- Leading a team of technicians to ensure project completion within deadlines

**Requirements:**
- Minimum of 5-10 years of experience in air conditioning maintenance and repair
- Diploma or Post Secondary qualification in a relevant field
- Strong knowledge of HVAC systems and components
- Excellent troubleshooting skills
- Ability to work independently and lead a team
- Good communication and interpersonal skills

**Salary Range:**
To be discussed

If you meet the above requirements and are looking to take the next step in your career as an Aircon Lead Technician, we encourage you to apply for this position.

Front Office Lead

Work Dynamics - Integrated Facilities Management

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client’s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Experience

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Java Technical Lead - Full Stack. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Scope:

Develop, test, and maintain applications using the mentioned technologies.

Collaborate with team members to design and implement software solutions.

Troubleshoot and resolve technical issues in a timely manner.

Optimize application performance and ensure scalability.

Stay updated with industry trends and best practices in software development.

Participate in code reviews and provide constructive feedback.

Develop and maintain documentation related to software development processes and procedures.

Required:

Bachelor’s degree in computer science, Engineering, or a related field.

Proven 10+ experience as a Development lead or similar role.

Strong proficiency in Apache Tomcat 8.5/xx,.762, Java (JDK 1,8,0,xxx), Apache Solr 6.01,Oracle Weblogic (version 12.2.1.4.0), Netrust software, Microsoft SQL Server 2016/2019, IIS version 8.5.9600.16384), Java, Elixir Report Server 4.2.0 Watermark application Teighavc15 and ODA library 21.10 version5 Report

Experience with front-end and back-end development.

Excellent problem-solving skills and attention to detail.

Strong communication and teamwork abilities.

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Roles:
● Senior Automation Specialist and Lead Software Developer.
● Engineering and Architecture of application automated deployment and hosting

Responsibilities:
● Source Development, enhancement and maintenance using Java J2EE.
● Automation on application readiness and deployment automation through ADO / Jenkins pipelines with certificate consolidation, SonarQube Code Coverage, Git Leaks and Vulnerability handling.
● Source routings, service integrations and bean management through Apache Camel.
● API Integration with banking internal applications with SOAP and REST Interface. Solace Integration with JMS Listeners for Topic and Queue handling using Java and Apache Camel.
● Design and implementation of Plugins, Automations and Tool development for Orchestration tools like Rundeck Pro Orchestrator by Pager Duty.
● Automation and managing the engineering side of the tool, version upgrades and stakeholder relationship towards enhancing the product and production support including container platform.
● Experience in API and Rundeck Plugin automation developments to standardize Banks Security for the tools we support using Java
● Development for integration of Dev and Ops activities to achieve Automated DevOps Standard workflow
● BAU Support on critical releases, DR Drills, production issues and functional implementations.
● Kibana Dashboard / VIs creation (With Elastic Indexes) for Data Analysis and Report preparation
● Complete documentation, presentations and User workshops about the product, user guide, implementation, etc.,

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

Reporting to the Deputy Director, Operations, Planning & System, the candidate will be responsible for the business operations of the Patent Search, Examination & Analytics (SEA) Unit.

You will –

· Be responsible for business and operational excellence of internal and contracted processes through the management and continuous improvement of workflow and system

· Ensure business continuity and operational efficiency of internal and contracted processes and address issues when they arise

· Analyse data for reporting, capacity planning and process improvements

· Monitor unit’s productivity and quality performance to ensure targets are met

· Ensure optimal utilisation of resources

· Review whether internal controls are sufficient and effective to mitigate risks

· Lead a team and provide guidance to team members

· Lead studies and implement process improvement and innovation projects

· Support Deputy Director in unit’s planning for budget, capacity and performance

· metrics

· Manage unit’s procurement and administrative functions

· Undertake ad hoc unit projects assigned

Are you the one? Please write to us if you have/are:

• A degree in any field with 5 to 8 years relevant working experience. Background in patents, experience in data analysis, knowledge in Power BI/Tableau and business process optimisation is a plus

• Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines

• Analytical, resourceful, able to work independently and in a team

• Able to drive process improvements using evidence-based/data-driven approach

• Proficient with Microsoft Office applications and in particular Microsoft Excel

• Experience in budgeting/forecasting is useful

• Able to write and communicate clearly, concisely and logically

• Able to engage internal and external stakeholders

• Proven work experience in Operations Management or similar role

To apply for this position, please email your CV to [email protected]

Senior Developer / Technical Lead

Date: 18 Oct 2024

Location:

StarHub Green

Company: StarHub Ltd

Job Description

The Technical Lead/ Senior Developer will be establishing project specifications and technical direction

• Responsible in creating a framework of technical standards and procedures
• Overseeing software quality and system modifications
• Guiding team members with troubleshooting technical issues
• Analyzing existing operations to identify risks and redundancies
• Conducting comprehensive assessments to develop solutions
• Setting the technical direction of the project and clearing the way of any programming hurdles that may arise

Qualifications

• Degree in IT/Engineering related field with at least 10 years of demonstrated experience in software development.

• Ideally familiar with Agile/SCRUM practices

• Technical Background in . Net, C#, Java.

• Experience in Cloud implementation and Data Migration

Job Description

You will be part of a Project Team in an established and registered Charity Organisation for a Programme which involves working with young students, families and community stakeholders.

Your role in the Project Team would be :

· Liase and Engage with Schools to identify the Families and Young Students to join the Programme

· Profile these Young Students in terms of academic and social factors

· Manage a pool of Tutors to provide supplementary lessons to these Young Students

· Assess and Recruit these Tutors for their suitability to join the Programme

· Administer and Manage the Programme rollout in terms of academic progress and outcomes for the Young Students

· Support the Project Team for Events for these Families and Young Students

· Work with the rest of the Project Team to ensure the success of the Project and Programme

Requirements

· Caring disposition and emotional maturity to manage Social Work

· Ability to understand and work within Programme Requirements and Parameters

· Ability to recruit, manage and motivate a team of tutors

· Ability to administer and manage an academic programme for Young Students through a team of tutors

· Ability to assess, manage, track and motivate students in their learning journeys

· Willingness to work flexibly in terms of working hours

· Ability to work in a team

· MOE Teaching and Education-related experiences are valued and highly considered for this role

Job Description

You will be part of a Project Team in an established and registered Charity Organisation for a Programme which involves working with young students, families and community stakeholders.

Your role in the Project Team would be :

· Liase and Engage with Community Stakeholders to identify the Families and Young Students to join the Programme

· Profile and Assess these Families for their suitability to join the Programme

· Liase, Engage and Manage these Families and Young Students to ensure that they remain engaged and progress in the Programme

· Administer and Manage the Programme rollout and incentives to the Families and Young Students

· Network with Community Stakeholders as part of pre-Programme work

· Support the Project Team for Events for these Families and Young Students

· Work with the rest of the Project Team to ensure the success of the Project and Programme

Requirements

· Caring disposition and emotional maturity to manage Social Work

· Ability to understand and work within Programme Requirements and Parameters

· Excellent People and Social Skills

· Strong Observational and Social Profiling Skills

· Willingness to work flexibly in terms of working hours

· Ability to work in a team

· Social work experience will be helpful but is not a strict requirement

Key Responsibilities:

I. Operational Responsibilities:

• Handle incoming calls, redirecting them appropriately, and taking accurate messages when necessary.
• Manage and maintain an organized inventory of office and pantry supplies, placing orders when necessary.
• Uphold and enforce security protocols, including visitor registration and access control procedures.
• Generate reports and perform data entry tasks accurately and efficiently.
• Offer administrative support to the CEO's office, including drafting correspondence, arranging appointments, and managing calendars.

II. Hospitality and Guest Service Responsibilities:

• Provide exceptional executive and cordial guest service experiences.
• Respond promptly to meet and exceed guests' needs.
• Anticipate and action the needs or concerns of guests and VIPs to exceed client expectations.
• Act as the primary point of contact for employees and their guests, addressing inquiries, issues, troubleshooting, and feedback related to workplace services, aiming to positively impact their care and comfort.
• Strive to continually improve service performance and enhance the overall guest experience.
• Warmly welcome guests upon arrival and register them according to guidelines.
• Coordinate and execute special events, meetings, and conferences hosted by the CEO's office.
• Collaborate with other departments to ensure smooth operations and seamless guest experiences.
• Stay updated with current industry trends and developments related to guest services and reception activities.

III. Qualifications and Additional Requirements:

• Able to multi-task and work under pressure in a fast-paced environment.
• Preferably possess 5-8 years of experience in the hotel or airline industry, focusing on C-suite guest services.
• Able to work independently while adhering to established standards and procedures.
• Always maintain a professional and polished appearance, following the dress code policy.
• Possess exceptional communication and interpersonal skills.
• Exhibit strong organizational and time management skills.
• Proficiency in MS Office suite and other related software.
• Handle confidential information with utmost discretion.
• Friendly and positive attitude towards guests and team members.
• Familiarity with property safety, first aid, fire, and emergency procedures.
• Participate in training and workshops to enhance relevant skills and knowledge.