Leadership is the capacity to translate vision into reality.

In this dynamic world where the only constant is change, it's necessary to stay relevant and adapt to the changing landscape to maintain a competitive advantage.

Here at Catalyst Marketing, we believe Sales and Marketing is paramount to a business’s sustainability and longevity. We are constantly striving to be the best to help our clients accelerate to the forefront.

Our niche in creating brand enhancement and boosting consumer acquisition is a cutting edge above the rest, and we envision ourselves establishing our presence in any market.

And, this cannot be accomplished alone. We are looking for potential visionaries to fulfil what we are specialised to do.

We do not just expand your potential to be someone better, we have opportunities to expand your horizons beyond the local context. With seven other regional offices located across Asia, travel opportunities and overseas exchange programmes are in the talks here. (prepare your passports!)

Role Description:
- Sales generation to increase client's revenue & market shares
- Expanding brand awareness via new product launches
- Training and mentorship for juniors and new individuals
- Team and people management, assisting in organisation growth & expansion

What We Are Looking For:
- Positive and Good Learning Attitude
- Good Interpersonal and Leadership Skills
- Strong Work Ethics
- Driven towards Career Profression

If you have what it takes, we would love to meet you. Click to apply.

Candidate will be required to develop, secure and manage industry partnerships for the NGTC. Candidate should stay updated on RF/mmWave GaN market trends and conduct thorough market research and competitive analysis on companies, competitors and the market for actionable insights. This may involve conducting SWOT analyses to enable NGTC to come up with a strategic plan to optimise business and research collaborations.

Candidate will also be responsible for developing and executing marketing strategies to promote NGTC’s capabilities to interested parties.

Candidate will be required to work alongside various internal and external stakeholders and teams to develop NGTC’s strong value propositions and assist with market intelligence to shape the NGTC’s strategies.

Candidate will be required to carry out account management of companies for NGTC to strengthen customer relationships.

Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group, Institute of Microelectronics or various other public sector agencies.

Requirements:

• Degree in Science or Engineering
• Minimum 5 years of relevant working experience, preferably with a background in GaN technology and industrial commercialization.
• Able to structure and negotiate collaboration agreements.
• Strong analytical skills.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor ecosystem.

Candidate will be required to develop, secure and manage industry partnerships for the NGTC. Candidate should stay updated on RF/mmWave GaN market trends and conduct thorough market research and competitive analysis on companies, competitors and the market for actionable insights. This may involve conducting SWOT analyses to enable NGTC to come up with a strategic plan to optimise business and research collaborations.

Candidate will also be responsible for developing and executing marketing strategies to promote NGTC’s capabilities to interested parties.

Candidate will be required to work alongside various internal and external stakeholders and teams to develop NGTC’s strong value propositions and assist with market intelligence to shape the NGTC’s strategies.

Candidate will be required to carry out account management of companies for NGTC to strengthen customer relationships.

Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group, Institute of Microelectronics or various other public sector agencies.

Requirements:

• Degree in Science or Engineering
• Minimum 5 years of relevant working experience, preferably with a background in GaN technology and industrial commercialization.
• Able to structure and negotiate collaboration agreements.
• Strong analytical skills.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor ecosystem.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

The Content Design & Product Writing team makes the TikTok consumer product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore, and China, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

We're looking for a senior writer to collaborate closely with Product Management, Product Operations, Regional Operations, Design, and Localization teams to write campaign content for TikTok LIVE. Through clear and expressive writing, you'll create campaign content to educate creators and viewers, and drive engagement of LIVE product features. You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You'll also lead a team of writers based in other regions to ensure content quality and consistency.

Responsibilities

- Write and own the quality of TikTok LIVE product operations campaigns

- Collaborate closely with product managers, product operations, regional operations, designers, and localization to set a high bar for overall user experience

- Lead a team of regional campaign writers to ensure quality and consistency of content

- Lead and prioritize projects with multiple stakeholders

- Drive process improvements to optimize collaboration

- Lead content audits to identify opportunities and drive consistency across regional campaigns

- Contribute to our content standards and be a champion for best practices

- Collaborate with, influence, and drive consensus with stakeholders and their feedback

- Synthesize internal and external feedback to improve content clarity and quality

- Complete high-quality work in a fast-paced work environment

Qualifications

Minimum qualifications:

- Minimum 5+ years experience in digital writing for websites, advertising campaigns

- Experience in content strategy and planning

- Experience collaborating cross-functionally with product teams

- Entrepreneurial attitude, ability to deal with rapid changes and situations that are not ideal

- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements

- Writing portfolio including, but not limited to: feature articles, ad campaigns, blog posts, product launch content, editorial calendar, email newsletters, style guide additions

Preferred qualifications:

- Leadership experience

- Experience working on a global product with international partners

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Engage and manage various stakeholders (internal and external) expectations and communication.
• Collaborate with functional teams to conduct cleanroom/facility planning and layout
• Carry out physical area/ floor marking, coordinate with functional teams in tool purchase, movement (in/out), tool relocation plan, project timeline and capacity update.
• Perform risk analysis of various project options and outcomes
• Maintain and validate capacity/capital/space models to enable accurate assessment of wafer fabrication and operations loading needs
• Support operational efficiency improvement efforts (cycle time, OEE improvement, capacity optimization, space optimization)

Requirements:

• Degree in Engineering (Industrial & Systems Engineering), Mechanical, or relevant field;
• Proficient in AutoCAD 2D/3D and Simulation Tool preferred
• Proficient with Microsoft Words, Excel and PowerPoint proficiency
• Preferably to have industrial engineering experience in a semiconductor/ manufacturing environment
• Ability to work independently and team player to deliver in fast paced and collaborative environment

Job Description:

• Actively working with cross functional stakeholders to plan and develop new lithography process
• Validate mask designs, reticle tape out and post tape out verifications
• Actively participate in internal and external technical discussions to overcome process related challenges and provide relevant solutions
• Perform process characterization, margin study to determine the process capability of new process platform
• Act as subject matter expert and resource for researchers and industry partners to enable process and/or product realization
• Publish process development outcomes and breakthroughs in research community
• Engage with relevant equipment makers/vendors and responsible for selecting and procuring research equipment
• Work with fab team in establishing SPC for newly developed processes

Job Requirements:

• Bachelors/Masters in Materials Science and Engineering, Physics, Electrical Engineering, or closely related fields are welcome to apply
• More than 5 years of relevant working experience in R&D and/or industry environment and broad exposure in handling 6”, 8” and/or 12” substrate covering nano to micron technology nodes, preferably in SiC/GaN/Photonics
• Proficient in Photolithography tools including Immersion/KrF/I-line Scanner/Stepper/Mask Aligner, knowledge in eBeam Lithography tool will be added advantage
• Hands-on experience in metrology including but not limited to CdSEM, Overlay, OCD, DRSEM, Microscope. Capable to create recipe to support various research requirements
• Knowledge in design and simulation (ProLith, OPC,etc), and reticle layouts (OAS,GDS) review and basic tape out process
• Equipped with Photolithography skill set including fundamental lithography theory, Photoresist characteristic and application, new process setup (swing curve, FEM, DoE, Statistic Root Cause Analysis and problem solving methodology, etc), optimization and margin improvement.
• Relevant hardware and application knowledge in Photolithography tools and metrology.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

Job Summary

As a Full Stack Developer Lead, you will lead a team of skilled developers, overseeing the entire product development lifecycle, from conception through deployment. You will design, develop, and maintain scalable and robust web applications, ensuring high performance and responsiveness across the stack. In this role, you will act as a mentor, promoting skill development and encouraging continuous improvement within the team.

Key Responsibilities

• Lead Development Projects: Manage and oversee the entire SDLC, from planning and design through deployment and maintenance, ensuring timely delivery.
• Technical Strategy: Collaborate with the product team to align technical solutions with business objectives, contributing to product roadmaps and prioritizing features.
• Code Quality & Standards: Write clean, modular, and efficient code while ensuring best practices, including code reviews, testing, and documentation.
• Mentorship & Leadership: Guide, mentor, and support team members, helping them build their technical and professional skills.
• Full Stack Development: Work across the front and back end, including server, API, and database management, to deliver cohesive user experiences.
• Performance Optimization: Analyze and enhance the performance and scalability of the applications to handle growing user demands.
• Stay Current: Keep up-to-date with industry trends, best practices, and emerging technologies to recommend new approaches for continuous improvement.

Required Qualifications

• Experience: 8+ years in full stack development, with a strong track record of delivering high-quality projects in a leadership role.
• Front-End Skills: Proficiency in JavaScript frameworks such as React, Angular, or Vue.js, along with HTML, CSS, and responsive design principles.
• Back-End Skills: Experience with server-side languages like Node.js, Python, Ruby, Java, or .NET, and familiarity with RESTful APIs and microservices.
• Database Management: Strong knowledge of relational and NoSQL databases, such as MySQL, PostgreSQL, MongoDB, or DynamoDB.
• Cloud & DevOps: Familiarity with cloud platforms like AWS, Azure, or GCP, and experience with CI/CD pipelines, Docker, and Kubernetes is a plus.
• Soft Skills: Strong communication, and problem-solving skills, and a team-oriented mindset with a passion for mentoring and technical growth.

Preferred Qualifications

• Advanced Degree: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Agile Experience: Previous experience working within Agile development frameworks like Scrum or Kanban.
• Security Knowledge: Understanding of best practices in application and data security, including OWASP standards.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Lead Counsel 2 based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The VP, Lead Counsel II (C13) is a senior level position responsible for providing legal guidance and thought leadership to the business. The overall objective of this role is to provide legal support, advice, and guidance to the business.

This role requires a pragmatic, proactive attorney with thorough understanding of the Business, combined with a solid conceptual / practical grounding in the laws and regulations for the geographies in which we operate. Provides input into strategic decisions, exercising sound legal judgement to develop proactive, risk-appropriate, and commercially practical business-oriented solutions.

In this role, you’re expected to provide key legal support on Business Strategies & Initiatives, Managed Investments and Client Segments matters:

Key Business Strategies & Initiatives responsibilities include:

• Partnering with Cross Enterprise Legal and/or Wealth lawyers and business teams to implement regulation, working with Legal product teams and industry working groups to advocate for regulatory change;
• Serving as a key liaison between BS&I, Global Legal Services, Regulatory Advisory Legal and their respective businesses in connection with various initiatives;
• Leading on non-regulatory implementation projects, particularly cross-product projects, including the application of financial, ESG, consumer protection, data protection, and digital related regulations;
• Reviewing the regulatory pipelines with Regulatory Advisory Legal and/or Wealth lawyers and Business teams, including how upcoming regulation applies to Wealth;
• Implementing new data protection legislation (with extra-territorial impact) and also in relation to changes to existing legislation (such as GDPR);
• Reviewing all new business initiatives, digital and otherwise (such as data sharing of Wealth client data outside of Wealth, use of Whatsapp or WeChat, new process flows for account opening, prospecting and marketing initiatives);
• Coordinating Wealth Legal’s collaboration and approvals for New Activity Committee and Project Delivery Review/Project Final Engagement meetings, including liaising with business teams and project managers to understand sticking points and escalations, and ultimately what is needed from Legal to get a business project over the line;
• Reviewing and advising on licensing requirements and updates in Wealth sales offices and booking centres, including regulator engagement and licensing;
• Review of the implementation of regulation, considering recent enforcements, regulator and industry body guidance, and providing advice on remediating internal policies and processes;
• Advising the business on the implementation of third-party software/technology provider contracts for Wealth, alongside technology lawyers;
• Considering third party legal tools, for example considering law firm cross border advice solutions, and working with lawyers and the business to assess feasibility and operational issues to using these tools;
• Coordinating with Litigation legal team to handle litigation matters and certain regulatory responses;
• Working with internal IT, business risk, compliance, information security and the business change team to implement digital and regulatory changes;
• Advising on the validity and enforceability of digital signatures in various jurisdictions;
• Updating Wealth privacy notices, cookies policies and similar technology and privacy related client documents across multiple jurisdictions; and
• Working with marketing on new digital initiatives including advising on the global social media policies, marketing and financial promotion procedures.

Key Managed Investments Responsibilities include:

• Working as part of a team of lawyers who support the Wealth Managed Investments business, providing legal support, advice and guidance in respect of Managed Investments products and services and applicable regulations while advising on the regulatory change agenda;
• Advising on management of legal risk, reputational risk, responsible business practices and client experience as well as interpretation and implementation of applicable regulations and Citi policies re Managed Investments matters.
• This involves being Legal counsel to the:Wealth Managed Investments business and its business initiatives.
  Citi Investment Management (CIM) business, portfolio managers and traders on tailored portfolio management solutions for CIM clients.
  Global Managed Investments business on issues arising from the distribution of third-party mutual funds.
  
• Co-ordinating input from Citi Legal colleagues e.g. global Managed Investments Legal colleagues in other regions, Banking & International lawyers, Regulatory Advisory Legal as well as lawyers covering other Citi businesses, as needed;
• Appropriately assessing legal risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement, conduct and business practices;
• Escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards; and
• Designing legal risk controls - partnering with and advising the business to co-ordinate, structure and jointly operationalize strong legal risk controls that are executed and monitored by the first line of defence.

Key Client Segment responsibilities include:

• Providing key legal support on Wealth Client Segment matters, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business.
• Collaborating across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis.
• Providing cross-border legal advice/support to wealth management initiatives as well as its products and services offered internationally working in close coordination with internal and external lawyers of different countries and jurisdictions and keeping updated on legal developments related to offshore wealth management services in different countries;
• Coordinating with Litigation legal team to handle litigation matters and certain regulatory responses and advising on client fraud events and data breach related matters;
• Negotiating and drafting documentation such as client agreements, general terms and conditions, client forms and side letters;
• Supporting the business on the review of all manner of client types and wealth structures such as client trust, estate, executor and corporate entities to confirm authority and due execution of transaction documents and addressing KYC/AML related aspects of such structures.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of relevant industry experience, preferably in financial services
• Banking or financial industry experience, including laws related to banking regulations
• Knowledge of international laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
• Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
• Effective communication and negotiation skills and ability to build and maintain trusted relationships
• Excellent interpersonal, organizational and relationship management skills
• Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
• Bar license in good standing to practice law

Education:

• Juris Doctorate or equivalent law degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Company Profile

Cleantech Solar is a pan-Asia supplier of renewable energy to corporates, combining the capabilities of a regional player with responsiveness and agility.

Headquartered in Singapore, Cleantech Solar has been selected for numerous solar power plants across India and Southeast Asia, covering approx. over 1.2 GWp across the various stages of operations, construction, and development. These include installations in India, Indonesia, Cambodia, Malaysia, Thailand, Vietnam and Singapore.

Role

We are looking for a highly passionate individual to join our dynamic, fast growing team in Asia. The person will have an entrepreneurial spirit, who is a mature leader, hands-on, and a team player, that can influence up and down a distributed organization, especially at senior levels.

Directly reporting to the Chief Financial Officer, this member of the Finance leadership team will lead the Southeast Asia finance function in ensuring that all accounting, management, and statutory reporting are executed at a consistent and accurate level and ensuring a robust Group control environment and adherence to Group policies is maintained.

Responsibilities

Group Controllership

· Ensure accuracy of accounting and reporting across the Group

· Ensures timeliness and accuracy of reports across the Group, in accordance with the local and international Accounting Standards

· Review of monthly consolidation reports, workings and proofs prepared by the Group reporting team

· Manage internal and external audit processes and relationships

· Lead the Group Audit Process and assist with the preparation of required documents and workings for audit purpose

· Management of audit and finance compliance issues regarding statutory/legal entities, legal obligations, trade and commercial agreements

· Ensure the control environment is maintained, and compliance with all fiscal and statutory requirements.

· Responsible for the management of the Finance control framework, including identifying the control and process gaps, improving policies and process flows when required

· Responsible for integration of policies and/or global process by acquiring the necessary understanding of each regional site, working through local operations business partners, to provide the necessary guidance, support and /or training to ensure effective execution.

SEA Finance Lead

· Responsible for the month-end closing and reporting of all Southeast Asia entities in the Group (7 countries)

· Reviews the financial information and related accounting entries passed by Southeast Asia Finance team and/or service providers

· Responsible for regional FP&A and provides regional support to the CFO and Group Treasury in their working capital management

· Work with other functional teams (including other finance support teams) to work effectively with business partners to resolve complex operations and business issues in a holistic manner that cross multiple functions and geographies.

· Work closely with regional Finance business partners in directing the accurate and timely submission of budgets and forecasts

· Oversees regional support to the Group Reporting team in driving improvements on the quality of reports and analysis

· Other ad hoc projects or duties as assigned

Experience

· Degree in Accountancy / Finance or ACCA with CA and/or CPA accreditation

· Min. 10 years of relevant working experience (audit, controllership, regional finance management)

· Experience in global company, and in diverse areas of finance and business support

· Experience in finance transformation in an emerging enterprise will be an advantage

· Assertive and good in complex problem solving

· Strong stakeholder management and excellent communication skills

· Organized and details-oriented

Reporting Lines

· CFO

Location

· Singapore

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Lead Counsel 2 based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The VP, Lead Counsel II (C13) is a senior level position responsible for providing legal guidance and thought leadership to the business. The overall objective of this role is to provide legal support, advice, and guidance to the business.

This role requires a pragmatic, proactive attorney with thorough understanding of the Business, combined with a solid conceptual / practical grounding in the laws and regulations for the geographies in which we operate. Provides input into strategic decisions, exercising sound legal judgement to develop proactive, risk-appropriate, and commercially practical business-oriented solutions.

In this role, you’re expected to provide key legal support on Business Strategies & Initiatives, Managed Investments and Client Segments matters:

Key Business Strategies & Initiatives responsibilities include:

• Partnering with Cross Enterprise Legal and/or Wealth lawyers and business teams to implement regulation, working with Legal product teams and industry working groups to advocate for regulatory change;
• Serving as a key liaison between BS&I, Global Legal Services, Regulatory Advisory Legal and their respective businesses in connection with various initiatives;
• Leading on non-regulatory implementation projects, particularly cross-product projects, including the application of financial, ESG, consumer protection, data protection, and digital related regulations;
• Reviewing the regulatory pipelines with Regulatory Advisory Legal and/or Wealth lawyers and Business teams, including how upcoming regulation applies to Wealth;
• Implementing new data protection legislation (with extra-territorial impact) and also in relation to changes to existing legislation (such as GDPR);
• Reviewing all new business initiatives, digital and otherwise (such as data sharing of Wealth client data outside of Wealth, use of Whatsapp or WeChat, new process flows for account opening, prospecting and marketing initiatives);
• Coordinating Wealth Legal’s collaboration and approvals for New Activity Committee and Project Delivery Review/Project Final Engagement meetings, including liaising with business teams and project managers to understand sticking points and escalations, and ultimately what is needed from Legal to get a business project over the line;
• Reviewing and advising on licensing requirements and updates in Wealth sales offices and booking centres, including regulator engagement and licensing;
• Review of the implementation of regulation, considering recent enforcements, regulator and industry body guidance, and providing advice on remediating internal policies and processes;
• Advising the business on the implementation of third-party software/technology provider contracts for Wealth, alongside technology lawyers;
• Considering third party legal tools, for example considering law firm cross border advice solutions, and working with lawyers and the business to assess feasibility and operational issues to using these tools;
• Coordinating with Litigation legal team to handle litigation matters and certain regulatory responses;
• Working with internal IT, business risk, compliance, information security and the business change team to implement digital and regulatory changes;
• Advising on the validity and enforceability of digital signatures in various jurisdictions;
• Updating Wealth privacy notices, cookies policies and similar technology and privacy related client documents across multiple jurisdictions; and
• Working with marketing on new digital initiatives including advising on the global social media policies, marketing and financial promotion procedures.

Key Managed Investments Responsibilities include:

• Working as part of a team of lawyers who support the Wealth Managed Investments business, providing legal support, advice and guidance in respect of Managed Investments products and services and applicable regulations while advising on the regulatory change agenda;
• Advising on management of legal risk, reputational risk, responsible business practices and client experience as well as interpretation and implementation of applicable regulations and Citi policies re Managed Investments matters.
• This involves being Legal counsel to the:Wealth Managed Investments business and its business initiatives.
  Citi Investment Management (CIM) business, portfolio managers and traders on tailored portfolio management solutions for CIM clients.
  Global Managed Investments business on issues arising from the distribution of third-party mutual funds.
  
• Co-ordinating input from Citi Legal colleagues e.g. global Managed Investments Legal colleagues in other regions, Banking & International lawyers, Regulatory Advisory Legal as well as lawyers covering other Citi businesses, as needed;
• Appropriately assessing legal risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement, conduct and business practices;
• Escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards; and
• Designing legal risk controls - partnering with and advising the business to co-ordinate, structure and jointly operationalize strong legal risk controls that are executed and monitored by the first line of defense.

Key Client Segment responsibilities include:

• Providing key legal support on Wealth Client Segment matters, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business.
• Collaborating across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis.
• Providing cross-border legal advice/support to wealth management initiatives as well as its products and services offered internationally working in close coordination with internal and external lawyers of different countries and jurisdictions and keeping updated on legal developments related to offshore wealth management services in different countries;
• Coordinating with Litigation legal team to handle litigation matters and certain regulatory responses and advising on client fraud events and data breach related matters;
• Negotiating and drafting documentation such as client agreements, general terms and conditions, client forms and side letters;
• Supporting the business on the review of all manner of client types and wealth structures such as client trust, estate, executor and corporate entities to confirm authority and due execution of transaction documents and addressing KYC/AML related aspects of such structures.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of relevant industry experience, preferably in financial services
• Banking or financial industry experience, including laws related to banking regulations
• Knowledge of international laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
• Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
• Effective communication and negotiation skills and ability to build and maintain trusted relationships
• Excellent interpersonal, organizational and relationship management skills
• Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
• Bar license in good standing to practice law

Education:

• Juris Doctorate or equivalent law degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Purpose

We are seeking a Technical Solution Lead, who will be part of Digital Affinity team. The successful candidate is one who has deep understanding of the mobile and portal application architecture & design, micro-services architecture, API principles, database/data mart/Operating data store design & architecture and agile release management. He/she is passionate in ensuring the stability and robustness of the mobile and portal applications and data related system. You will take charge in solution designing and delivery per project requirements. In addition, you will also be leading and managing a team of technical leads &/or specialists in supporting and delivering the mobile/portal applications and data related system. As an Enterprise Solution Lead, you will need to communicate with various stakeholders (External Partners, Business and IT), both locally and regionally.

The Job:

• Responsible for leading a team of technical leads/specialists in supporting and delivering projects’ needs and requirements.

• Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability and robustness of the applications/systems.

• Continuous enhancement of the applications’ monitoring dashboard for the management of systems performance and application health.

• Responsible in designing code branching strategy for continuous delivery.

• Support the creation, and relentless improvement, of a continuous delivery pipeline by promoting DevOps practices within the organization.

• Provide support and troubleshoot reported issue to ensure agreed SLAs are met.

• Provide root cause analysis.

• Conduct daily huddle to manage newly reported issues and to ensure prompt closure of the existing reported issues.

• Support, monitor and manage BAU activities such as DR/BCP exercise, system/security patches, etc.

• Act as a subject matter expert in the web/mobile/data system space and constantly keep up with knowledge of new concepts, emerging technology, and architecture.

• Problem solver with ability to see things in multiple angles, and constantly push boundaries to improve status quo. You are expected to interact with service management, various applications and specialist teams such as IT security in troubleshooting and resolving issues.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements:

In order to perform the role effectively, the candidate should have the below knowledge/experiences:

Bachelor’s degree in computer science, Engineering or similar domain. professional/technical qualification will be advantageous.

• Minimum 12 years of hands-on experience in designing, delivering and supporting mission critical applications/systems.

• Minimum 5 years in leading and managing technical team in delivering projects and supporting applications/systems.

• Minimum 3 years of hands-on experienced in designing, architecting, development and deployment datamarts, operational data stores and distributed database.

• Ability to coach, empower and lead teams to self-organization.

• Demonstrated experience of driving continual improvement.

• Demonstrated experience of identifying and resolving team impediments.

• Minimum 3 years’ experience in Scrum Master, experience in Agile deliver, ideally for multiple teams. Experienced as a Release Train Engineer with SAFe Release Train Engineer certification will be advantageous.

• Candidate is expected to possess the following technical competencies:

a) front end and back-end programming languages (such as VueJS, Typescript, Javascript, HTML, CSS, Java Spring Boot, Shell scripting, etc.) and platform/framework (such as Cordova, MQ, Kafka, Tanzu Kubernetes, Adobe AEM, etc.).

b) firm understanding of web / mobile security E.g. web vulnerability, native apps security, authentication mechanism, session management, application-level encryption, PKI, application signing, cross-site scripting, OWASP, etc.

c) familiar with enterprise architecture concepts like SOA, API integration, micro-services architecture, micro-FE / micro-app, service-centric design.

d) familiar with Dynatrace APM, Kibana, etc.

e) hands-on development experience using REST, SOAP, web services and/or other web protocols for application integration.

f) hands-on development experience for batch monitoring and execution frameworks and/or encryption software.

g) Hands-on experience in developing SQL queries, UNIX scripts and ETL jobs using ETL tools like Talend, Datastage in handling complex transformation.

h) Hands-on end-to-end troubleshooting experience on production issue relating to web/mobile application.

i) Good understanding of end-to-end web/mobile infrastructure, such as Imperva, edge routers, border routers, network load balancer, etc.

j) Worked in a Continuous Integration/Continuous Delivery environment with strong appreciation of change/version control process and methodologies.

k) Worked with automation tools (such as, Bitbucket, Bamboo, Nexus, Dimensions, Selenium, etc.)

• Application performance monitoring and tuning experience is desired.

• Strong presenter being able to articulate root cause analysis and technical solutions to a wide range of audiences.

• Strong technical and business acumen with vendor management skills.

• Strong stakeholder management skills.

• Good teamwork, good interpersonal and negotiation skill, working independently is essential.

• Working experience in a financial services industry and/or operating under strict regulatory constraints is an advantage.

• Worked on / have certification in Cloud technologies is an advantage.

• High level of integrity, takes accountability of work and good attitude over teamwork.

• Takes initiative to improve current state of things and adaptable to embrace new changes.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Data Engineer

Job Purpose

This role is responsible for the design, development, testing, implementation and maintenance of data integration and data management solutions.

Job Requirement

• At least 10 years of IT working experience, with 6 years strong experience in Informatica as ETL Architect/Lead and 2 years leading remote team.
• Solid SQL skills, including experience querying and tuning large, complex data sets and performance analysis
• Knowledge in Python
• Azure Data Factory, or Azure synapse analytics or Fabric Data Pipelines
• knowledge in MQuery or Dataflow Gen2
• Strong knowledge in ETL implementation from source APIs to target data stores like Azure, Amazon S3 and on-premises storage
• Good knowledge in network and/or operating systems
• Certification in Microsoft Certified Fabric Analytics Engineer Associate preferred
• Data security, protection or privacy related certification is bonus

Responsibilities:

• Drive requirements gathering workshops to study as-is systems and processes and identify gaps between proposed design and gathered requirements
• Responsible for the high-level and detailed technical solution and design in adherence to data management and organization’s IT policies
• Responsible for the design, development, testing and implementation of data integration and data management solutions
• Responsible for data profiling and data quality improvement recommendation
• Lead technical members from different teams to deliver the end-to-end solution that meets time, scope and quality requirements
• Work with data engineers, data analysts and data scientists in the implementation of analytics solutions
• Work with OLTP systems and Enterprise Integration teams in the implementation of end-to-end data integration solutions.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description

Sprinklr is looking for an CCaas experienced Lead Senior Solutions Consultant who will partner with Sales on our enterprise and mid-market accounts. Lead Senior Solutions Consultant are instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.

As a Lead Senior Solutions Consultant you will partner with Sales to uncover a customer’s current and future states and their goals in order to best position Sprinklr’s solutions. You are a strong communicator who can develop compelling presentations that illustrate Sprinklr’s business value to customers at all levels. You understand how Sprinklr can fit into a customer’s technology stack and the common use cases we can support across systems.

Job Requirements

• Fluency in Korean and English (Mandatory)
• Act as key contact in creation, presentation, demonstration, and maintenance of content specific to sales efforts.
• Prepare and execute the sales processes including Technical Discovery, Live Demonstrations, Technical Validation, Pilot seeding, Hand-over to services.
• Coordinate and manage customer communications for all technical related aspects.
• Liaise with the Product and Implementation teams for technical validation, roadmap, and account vision alignment.
• Work directly with customers to educate them on the full functionality of the Sprinklr platform through:
• Participating in meetings with the sales team to understand prospects current and future states, identify a fit for Sprinklr in their business and answer questions about our products and services.
• Collaborate in account strategy.
• Performing live demonstrations.
• Conducting hands-on workshops.
• Assist sales team in creating responses to RFIs and RFPs from major clients and prospects.
• Frequent travel and participation in industry events and customer-facing meetings.

Skills & Competencies

• You’ve got 5+ years of experience in a presales role at a SaaS company. We are customer-obsessed
• You are incredibly smart and have a desire to keep up with aggressive training schedules and maintain up to date Sprinklr product certifications Every human has the potential to be amazing, keep learning
• You’ve been successful in selling value for customer care, service, CCaas, Contact Centre Achieve outstanding results
• You’re familiar with Omni-channel engagement, Contact Centre (Voice and Digital), Conversational AI, WFM, Speech Analytics & Automated Quality Management, Case Management, CRM Set high standards
• You’re methodical and meticulous in your approach, preparation and execution Never Ever Give Up
• You’re expertise in the CCaas / Customer Service industries strongly preferred Every human has the potential to be amazing. Keep Learning

Job Purpose

To design, implement and support Cloud Native applications offering IAM services to internal and external customers.

The Job

· Work with team to develop and support cloud native applications that are providing IAM services to the organization.

· Perform day-to-day operations, support, patching and IAM administration

· Function as level 3, supporting incidents

· Involve in all the project and activities related to IAM including preparation of technical presentation with Business and IT stakeholders

· Maintain the completeness of all technical and architectural documentations and ensure that they are updated

· Keep abreast of latest technologies, techniques, tools, best practices and concepts, and apply them where applicable, and contribute to the overall knowledge of the company in cloud native application development.

· Be the subject matter expert on cloud native application development, and micro-service design concepts, and the ability to articulate ideas and communicating clearly to a group of audience on these topics.

· Required to perform code reviews of co-developers and possess ability to identify issues/gaps against the design specifications.

· Ability to work independently, as well as in a team of PM, BA, architects and engineers, and liaise with vendors on design and implementation activities.

· Contribute to all phases of the software development lifecycle, and support all BAU activities where applicable.

· Be aware of company’s architectural and technological strategies and to develop applications that are aligned to these directions.

· Ability to evaluate, weigh the pros and cons, and exercise good judgement when making decisions.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum of 7 years of development experience

· Minimum of 4 years of experience in developing cloud native applications

· Must have strong hands-on development experience with Java / J2EE framework including JSP, Studs, Java Scripts, Spring Framework, JQuery, NodeJS, Angular, Vue JS and not limited to.

· Knowledge in IAM related products is mandatory.

· Experience in creating REST, SOAP, web services and/or other web protocols for application integration.

· Experience in developing and implementing of enterprise level web application or customer portal related application.

· Experience in database design and query optimisation, using database such as Oracle, MSSQL and MySQL.

· Experience in developing event driven microservices based on Kafka or similar framework.

· Experience in TDD approach in software development.

· Experience in developing cloud native applications, utilising PaaS or CaaS platform, and on technologies like Kubernetes, VMware TKGI and VMware TAS.

· Experience in using source control like BitBucket, and branching strategy.

· Experience in both Waterfall and Agile development methodology.

· Experience working in a DevOps environment.

· Experience in using team collaboration tools like Jira and Confluence.

· Knowledge in micro service concepts like service registry, circuit breaker, inter-service process communication.

· Knowledge in CI/CD and its toolchain.

· Knowledge of web and application vulnerability, native apps security, authentication mechanism, session management, Oauth & Open ID token-based authentication protocol, SAML2.0 application-level encryption, PKI, application signing, cross-site scripting, and OWASP.

· Experience with LDAP (IBM Directory server, SunONE Directory, OpenLDAP, etc.) and 2FA/MFA system/services.

· Good to have domain knowledge in the Insurance or Financial industry.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Lead Generation Copywriter

• Salary S$ 3,300 to 3,800
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes

• Develop marketing concepts and strategies
• Write video ad scripts for social media
• Design optimized landing pages
• Craft direct response email sequences
• Conduct market research
• Stay updated on copywriting trends

REQUIREMENTS

• Min Diploma
• Min 1 year of experience in direct response copywriting
• Keen interest in investing, trading and financial markets

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

As the engineering organization matures, the infrastructure teams are the key to Airwallex's ability to build a globally distributed platform, increase engineer productivity and ensure effective use of resources. Our teams work to provide the best possible experience for our developers and customers while providing a safe and secure environment to ensure that our financial solutions are always available.

What you’ll do

The Data Infrastructure team is tasked with providing our data engineering and analytics teams with the right tools. You will be responsible for developing and maintaining the data infrastructure, incorporating technologies such as Kafka, Flink, and Spark. Additionally, you will create and enhance tooling and platforms to empower the engineering team with improved self-service capabilities.

This role is based in Singapore.

Responsibilities:

• Provide technical leadership and direction to a team of engineers based in Singapore.
• Design and implement a robust and scalable data infrastructure tailored to meet different needs of the engineering team.
• Design and develop scalable software applications or systems that provide good self-service capabilities and ensure robust architecture and maintainability.
• Conduct comprehensive testing and quality assurance to identify and rectify errors, ensuring the software aligns with quality standards and functions effectively.
• Perform ongoing maintenance and troubleshooting for deployed software, implementing updates and enhancements to improve functionality and address evolving needs.
• Collaborate effectively with cross-functional teams to ensure project alignment and timely delivery.
• Engage in continuous learning to stay abreast of emerging technologies, programming languages, and development methodologies, enhancing the quality and efficiency of software solutions.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 8+ years of engineering experience.
• Previous experience in leading and mentoring a team of engineers.
• Bachelor degree or above in computer science or engineering related majors.
• Extensive understanding of software development lifecycle, with experience in building frameworks or tools for various stages.
• Demonstrated expertise in Kubernetes, Terraform, and GitOps
• Hands-on experience with at least one programming language.
• Commitment to best practices in engineering, security, and design.

Preferred qualifications:

• Data streaming engineering experience.
• Prior experience working with data streaming platforms such as Kafka.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Job Responsibilities:

• Perform Lead Engineer's role for rotating equipment/packages on offshore projects
• Responsible for the design and selection of specialty rotating equipment on EPC projects, such as process gas compressors, gas turbines, sea water injection pumps, etc., through various engineering work phases (i.e., feasibility studies, conceptual design, FEED studies, and detailed engineering for offshore, FPSO, and LNG projects)
• Responsible for the selection of specialty rotating equipment on EPC projects, such as process gas compressors, gas turbines (standard and combined cycle), sea water injection pumps, etc., in compliance with international API codes and client specification requirements
• Responsible for preparing technical specifications and data sheets for specialty rotating equipment and packages, such as gas turbine generators, centrifugal compressors, screw compressor packages, sea water injection pumps, reciprocating compressors, etc
• Responsible for the complete requisitioning of specialty rotating equipment and packages
• Coordinate work with inter-disciplines, clients, and suppliers
• Responsible for the technical evaluation of bids; prepare technical bid tabulation reports by interacting with suppliers, clients, and inter-disciplines
• Participate in HAZID, HAZOP, and model review studies for packages, coordinate and close out mechanical-related issues
• Perform vendor document and design reviews for specialty rotating equipment and packages

Job Requirements:

• Bachelor’s Degree in Mechanical Engineering
• Minimum 20 years of offshore project experience (Well Head, Fixed Platforms, and FPSO) is preferred
• Possess relevant experience working on EPC projects with reputed international clients, with a minimum of 2 offshore projects worked as Lead Engineer
• Shall be well conversant with international industry codes such as ASME, API, etc
• Should possess coordination and good oral and written communication skills

Job Purpose:

Join a leading education organisation with a presence globally and in 20 countries in Asia as the Head of Digital Marketing for leads generation. You will lead a highly effective team of 5 to 7 digital marketers in driving the organic and external leads generation strategy and plan.

This role is highly visible and pivotal to the company highest revenue division working with regional and local senior management while being supported by an extensive range of resource

Essential Requirements:

• 8+ years of experience in online marketing with a track record delivering successful lead generation strategy and plan on a regional scale
• Solid leadership experience in leading a digital marketing team
• Experience working in a global and fast growing digital organization
• Outstanding communication with the ability to articulate ideas in a compelling way and going straight to the point
• Highly energetic and comfortable working in a fast-paced environment
• Ability to be hands on in managing websites, social media platforms, and other digital channels.
• Solid continuity in previous working history
• Expertise in online marketing best practices and cutting-edge digital technologies.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Duties & Responsibilities:

Principal

• Occasionally establishes and prepares basis of design and/or estimation and design philosophy and requirements prior to execution of electrical detailed engineering works.
• Occasionally performs electrical system studies including value engineering to determine most cost-effective design but still conforms to Client requirements.
• Normally prepares key electrical engineering documents like Key Single Line Diagrams, Conceptual Layouts, Substation Layouts and, system diagrams for Fire Alarm and Communication Systems in accordance with Client and Project requirements to facilitate the execution of electrical detailed engineering works.
• Normally prepares specifications, data sheets, requisitions, technical evaluation reports and vendor data review of major substation electrical equipment in accordance with Client and project requirements and applicable codes and standards.
• Normally establishes estimation basis and prepares technical proposals for proposal projects in accordance with Client requirements and acceptable estimation and engineering practices.
• Normally coordinates with other discipline, vendors and/or sub-contractors to ensure conformity with project and Client requirements.
• Normally acts as KP of medium to large sized standard projects, exceeding 5,000 electrical engineering manhours.
• Perform discipline project control (schedule, BM/BQ & manhour) when assigned as Project Lead Engineer.
• Assists in implementation of Department training programs by functioning as a “trainer” or "mentor".
• Supports major phase of construction work, can assume responsibility as the Electrical Site Superintendent, Electrical QA/QC in charge, and Lead Field Engineer.
• Acts as the home base Lead Support Engineer when the major phase of the project has been shifted to site, such as purchasing of additional major equipment / material, coordinate / expedite vendors for the immediate supply of material exceptions, resolving major engineering conflicts within the approved specifications.
• Participates in site survey/ investigation of existing facilities to clarify feasibility of the design
• Participate in factory acceptance tests of electrical equipment to confirm suitability of equipment and ensure that the equipment is manufactured according to the agreed specifications.
• Performs other functions that may be assigned by superiors.

Competencies / Preferred Skills:

• Proficient in Microsoft Office Skills, AutoCAD and/or Microstation and common electrical calculation software.
• Familiar with local and international electrical codes, standards and regulations.
• Proficient in the design of electrical systems for oil/petroleum/industrial infrastructure industries.
• Familiar with ETAP and e-DPP software.
• Proficient in substation energization work.

Education Qualifications and other Requirements:

• Bachelor’s degree in Electrical Engineering.
• 15 years and above experience in electrical detailed engineering works of Oil & Gas, petrochemical and other related industrial plants, including five (5) or more years in frontend engineering and proposal / estimation works and additional five (5) or more years infield engineering works.

Astek has an opening for the role of Network Operation Lead.

In this role, you will be overseeing the network operations/ops, as well as being involved in the technical aspects.

We are looking for someone who are efficient both technically and operationally. You must have experience managing a team and doing Network Ops.

Responsibilities:

• Oversee network infrastructure across Asia, ensuring its design, security, optimization, and reliability.
• Develop and implement network security strategies in collaboration with security teams to protect critical assets.
• Manage network inventories, ensuring the readiness and maintenance of critical equipment.
• Maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Lead network troubleshooting efforts, mentoring peers, and conducting root cause analysis of complex issues.
• Architect and oversee deployment of enterprise-level network devices, including firewalls, switches, and wireless access points.
• Serve as the network point of contact for shared offices or new entities joining shared office spaces.
• Analyze network traffic and performance to identify and address bottlenecks or security risks.
• Manage on-site operations at the Singapore Telco Node on behalf of the central team.
• Lead network-related projects for the Singapore Telco Node, working with vendors and central teams for successful implementation.
• Ensure regional adherence to central network standards.
• Identify and escalate any new network topics or deviations from standards to the central team.
• Oversee troubleshooting efforts across multiple telco nodes, with a focus on Singapore but potentially extending to other regions.

Requirements:

• Strong communication and collaboration skills, capable of engaging with both technical and non-technical audiences.
• 10+ years of network administration experience, with leadership or mentorship responsibilities.
• Expert knowledge of network protocols (TCP/IP, BGP, OSPF), network security, and firewall technologies (e.g., Cisco, Huawei, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Excellent troubleshooting and analytical abilities to resolve complex network issues quickly.
• Experience in a multinational environment, working with diverse teams across various functions.
• Customer-focused with a problem-solving mindset, dedicated to continuous service improvement.
• Skilled in managing multiple projects, prioritizing tasks, and delivering results in a fast-paced setting.
• Capable of leading high-priority network incidents (P1/P2) to resolution.

Job Description:

The jobholder will be providing support and project delivery for the SSO and Identity Management platforms in the following topics

Architecture

Project Delivery

Platform Support and Maintenance

Incident and Problem Management

Change Management

The candidate should be well versed with cryptographic notions such as RSA, symmetric and asymmetric encryption, certificates and digital signatures etc.

Architecture

To provide architectural expertise thereby driving change and improvement in technology and process.

To contribute to the development of the SSO and LDAP technology roadmaps.

To liaise with CIB architecture teams in undertaking architectural reviews.

Project Delivery

To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.

To work with the Application Production Support project managers in defining, designing, documenting and implanting new functionality for existing and new applications.

To liaise with the Application Developers in low-level diagnosis of on-going issues.

Platform Support and Maintenance

Pro-actively monitor, manage and improve availability and performance of the production environments

(from presentation and application layers to Infrastructure layers)

Pro-actively manage the capacity of production applications

Incident and Problem Management

To work with partner teams to conduct analysis of major and critical incidents.

To identify tactical or strategic improvements that can be introduced to help reduce the number of on- going incidents within the SSO and LDAP area.

Change Management

To work within the change management framework adopted to ensure that all changes to

the production environment are planned and executed in a controlled manner.

To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that

changes raised are of sufficient standard in terms of technical and planning detail.

Requirements

Technical Skills essential for the role include minimum 15 plus years of experience into

CA Siteminder Web SSO

SOA security - SAML / WS-Security

Autoprovisionning tools such as BMC ControlSA, Sailpoint, or Forgerock

LDAP

Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO

Auth2, OpenIDConnect

IIS/WCF/WIF, WAS security models

Infrastructure standards for network load balancers, servers, networks and storage

Automation mind-set with experience in using tools like Ansible

Scripting skills using Python/JS or shell

Application Server : Good exposure in configuring and supporting web technologies such as Tomcat,

Apache, nginx, IIS

Proven logical and methodical problem analysis and troubleshooting skills

Working with an industry recognised service desk and project management toolset

ITIL certification

Shift

On Site Services: From 8:00 to 19:00 schedule to cover in weekly shifts of 8 working hours/day

On Call Services: Out of regular schedule, we provide On Call services (out of business hours) to be covered in weekly shifts by team members.

Public Holidays: Team members must cover all public holidays except 1 st January and 25 th December (2 persons only in shifts)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership with government agencies, key opinion leaders or credible organisations
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Qualifications

• 8 to 12 years of demonstrated experience managing public policy and/or government relations and advocacy work
• Experience working and engaging with policymakers, civil society and non-governmental organisations and other stakeholders
• Knowledge of Singapore’s political system, environment and institutions
• Ability to exercise strong judgment and problem-solving skills, creativity, and ability to work in a dynamic, cross-functional, multi-cultural environment
• Experience in policy work for a multinational corporation or government preferred

What we offer:

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Please apply directly via the link here: https://smrtr.io/nZrN3

MAIN PURPOSE

Working closely with Global business solution team as SCM Regional Business Solutions Lead in APAC.

Manage the overall process of AMS L1 on support on SCM function across APAC organisation.

Responsible for leading SCM function and related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.

KEY RESPONSIBILITIES

· Manage the overall process of AMS L1 on support on SCM (MM/SD) area ensuring smooth functional operations across APAC organisation.

· Work with Global Business Solution team, affiliate AMS team and System Integrators in SCM

· Support procures to pay (PTP), demand and supply planning functions.

· Identify gaps and related system needs, while recommending improvements and workarounds towards best practice by rolling out standard solution.

· Plan, Track, analyze and report solution progress to Business Solution manager.

· Monitor, review and resolve escalated issues relating to SCM area with RCA and CAPA processes.

· Lead a team of SCM AMS support professionals, providing mentorship and supports.

· Responsible for SCM support, SLA on Incidents, Problems and Change Requests, and provide intervention guidance and proactive solutions when required.

· Quantify, document and monitor benefits of process improvements.

· Support planning, coordination and execution of workshops/trainings involving IT and end-users.

· Involve in project rollouts for SCM, PTP, IBP processes.

· Any other ad-hoc duties assigned.

REQUIREMENTS

· Bachelor's Degree in I.T, Computers or related field

· Minimum 5 years in SAP SCM (MM/SD) experience

· Experienced in managing the SAP support team/contractors for SAP SCM area.

· Experience and knowledge of key integration points between SAP Modules

· Business knowledge and process design skills in Supply Chain, Planning and Logistics

· Experienced in system integrations between SAP systems, and with 3rd parties systems

· Team management and coordination skills for virtual, cross-cultural teams

· Self-motivated and detail-oriented

· Experience working with geographically diverse teams.

· Collaborate well in cross functional matrix environment.

· Good problem solving, troubleshooting skills and able to work independently.

· Project management, ITIL and AMS team operation experiences.

· Excellent analytical, interpersonal skills and proficient in English. Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc