Our client is actively searching for a Senior Professional Officer, Diagnostics Radiography to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in the University complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in the Campus. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in the University.

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs

The ideal candidate will need to have the following qualities and experience:

• Masters in Radiography or related field. PhD and/or relevant professional certifications would be advantageous.
• Deep technical specialist with 10 or more years of working experience in the acute / community / other clinical rehabilitation setting.
• Possess clinical experience and competence in Radiography. Having expertise in general radiography or other area of specialization (e.g., MRI, CT, Ultrasound, Angiography and Fluoroscopy) is preferred.
• Knowledge and experience in working with simulated healthcare institution and community environment and educational manikins will be advantageous.
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

· Manage operations and process efficiency and effectiveness;

· To manage inbound and outbound and operation activities.

· Monitor day-to-day operation activities to ensure Logistics / Distribution operations meet the customer’s expectation,

· To communicate and coordinate with warehouse operation team according to customer requirements.

· Communication with customer to receive orders and enhance customer satisfaction.

· Handle transportation arrangement and co-ordinations.

· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report..

· To assist for quality control and continuous improvement.

· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.

· Assist in any other duties as required

Requirements:

· Minimum 1 years’ experience working in a warehouse / logistic environment

· Experience in managing team of 30 pax

· Good team player, can do attitude and willingness to learn

· Proficient in computer skills ie. MS Office, Excel (Pivot)

· Possess good communication skills with both internal and external customers.

· Forklift license added advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R1549793 | EA License 16C7883

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Our client is a leading web3 firm that offers a cutting-edge, user-friendly solution that combines industry-leading security features in today's fast-paced digital economy, managing your cryptocurrency assets with security and ease. They are presently expanding their business and looking for an experienced Backend Lead to lead their team.

Responsibilities

• Lead the payment project back-end team of 2-3 people, responsible for the design, development and maintenance of Web3 applications based on Node.js and Go.
• Deep understanding and application of blockchain technology, especially in terms of multi-chain interoperability and wallet integration.
• Work closely with product and design teams to ensure technical solutions meet business needs and optimize user experience.
• Explore and evaluate new technologies and provide guidance to the team to ensure we leverage state-of-the-art technology implementations.
• Manage project timelines to ensure high-quality products are delivered on time.
• Write clear, maintainable code and conduct rigorous code reviews.
• Solve technical problems and improve system performance and reliability.

Requirements

• Bachelor's degree in Computer Science or related field.
• At least 5 years of backend development experience, including at least 2 years with Node.js and Go.
• Deep understanding of Web3, blockchain, smart contracts and decentralized applications (DApps).
• Experience or in-depth understanding of multi-chain wallet integration and management, including but not limited to Ethereum, Binance Smart Chain, Polygon, etc.
• Familiar with blockchain node management and transaction processing mechanisms.
• Excellent team leadership and project management skills.
• Ability to work independently and solve problems in a fast-paced environment.

Good to have:

• Have actual project experience in DeFi or related blockchain fields.
• Having relevant experience in the fields of Web2 payment, financial management, Web3 payment, Staking, and Subscription.
• Strong understanding of cryptocurrency trading and security.
• Contributed to open-source projects or active in related technical communities.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: Reg No: R23112483)

Key Responsibilities

Candidates are expected to:

· Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

· Discuss and finalize the environment strategy and end to end integrated environment approach.

· Perform environment assessment and collate the details in environment inventory covering connections across all applications.

· Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

· Drive the low-level design for application middleware infrastructure for critical applications.

· Orchestrating the environment connectivity setup activities with sever build engineers.

· Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Track and report the migration environment build to program management office and provide daily update on the progress to

· Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

· Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

· Manage environments demand management of all other dependent upstream and downstream applications and Environments.

· Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

· Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

· Prepare the system and database backup/restore procedures.

· Working experience in application integration platform (MQ, Connect Direct)

· Technical hands-on experience in building application middleware platforms

· Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

· Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Strong in Satellite, CyberSecurity and C# programming
• Knowledge in Computer Engineering or related field.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team intro:

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

Responsibilities

- Responsible for the design and development of the TikTok customer service platform

- Deeply understand the business, provide users with intelligent and efficient service solutions through abstraction;

- Reasonably decompose and implement product requirements of different periods and urgency levels;

- Write technical documents and design plans for related products;

- Learn and research advanced technologies in the industry to maintain technological progress.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience

- Proficient in at least one programming language, such as Java, Golang, Python, or C++; Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects;

Preferred Qualification

- Good team communication and collaboration skills

- Minimum 5 years of working experience in relevant industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves. TikTok LIVE Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

The Content Quality Assurance Specialist Lead will manage a team and will ensure the safety of our users on the platform covering LIVE videos.

Responsibilities:

1. To develop the eco and monetization governance team capabilities for TikTok Live

2. Manage general risk analysis and overall quality asssurance, along with project management

3. Be an effective team leader, including but not limited to workflow optimization, mentoring team members, and overseeing day-to-day operations.

4. Thorough data analysis, summarize and feedback problems & handle necessary escalation and form a quality inspection report.

5. Define and drive cross-functional high-impact safety initiatives and outcomes, collaborating with teams across TikTok LIVE teams.

6. Work with internal stakeholders to make sure business priorities are communicated clearly and backed up by strong data insights.

Qualifications

Minimum Qualification

1. Bachelor’s degree or above, familiar with the live stream / video hosting platform.

2. A minimum of 5 years of proven success in a similar role; experience in leading a Trust and Safety / Quality Assurance / Content Moderations team, and a proven track record of working with high-performing teams.

3. Possesses strong learning ability, cross-department communication, and collaboration skills; demonstrated track record of working in a lean environment is a plus.

Preferred Qualifications

1. Proven work experience within social media/ internet/ technology industry/ BPO related organisation.

2. Proven and demonstrated success in project management

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Primary point of contact for a portfolio of global institutional/VIP clients.
• Developing trust relationships and locate growth opportunities for cross selling.
• Expanding the relationships with existing customers by sustained communication, understanding of their needs.
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
• Leading the client manager team, coaching junior employees

Requirements:

• At least 5 years working experience in prestigious private banks/ family office with strong product knowledge.
• At least 3 years working experience as the team leader
• Industry experience in Fintech is a must.
• Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
• Strong communication skills, ability to be flexible in a variety of situations.
• Ability to work under pressure.
• Passionate about Fintech. Industry experience is highly preferred.
• Proficiency in English is a must to facilitate communication with a wide portfolio of clients.

The client is actively searching for a Senior Professional Officer/ Lead Professional Officer, Nursing to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in the University, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions and Capstone Projects. They collaborate with industry partners and coordinate students’ clinical placements for Clinical Practice Education (CPE). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in the University

The responsibilities of this role are:

• Develop and teach practical learning activities (laboratory sessions, tutorials, simulation etc) with assessment of students.
• Mentor and supervise students in practical learning activities, clinical placements and thesis/capstone Projects.
• Collaborate with industry partners and coordinate clinical placements for Clinical Practice Education (CPE).
• Manage laboratories and equipment to support academic programmes and applied research.
• Ensure safety in laboratories through proper operational processes and maintenance of equipment and promoting safety culture across laboratories within the Health and Social Sciences cluster.
• Coordinate procurement of equipment and liaison with vendors/suppliers.
• Lead or co-lead innovation projects with industry to enhance clinical care innovation and productivity.

The ideal candidate will need to have the following qualities and experience:

• Singapore Nursing Board-valid Full Practicing Certificate (Registered Nurse).
• A degree in Nursing from a recognised University. Possessing a Master’s degree, PhD degree and relevant certifications will be an added advantage.
• Have at least 15 years of clinical nursing experience in healthcare settings.
• Extensive experience and knowledge of nursing skills and industry practices to bring industry perspectives to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems. Experience in research projects and publications will be an added advantage.
• Strong supervisory skills and enjoy working closely with students in an educational environment. Experience in simulation education will be an added advantage.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possessing industrial certifications in relevant areas will be an added advantage (e.g., simulation training)
• Possession of a good network of relationships with industry partners in hospitals, community, and ILTC sectors will be an added advantage

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams

• Attractive Salary Package
• Dynamic Working Environment
• Career Progression

Job Description

• Oversee daily operations and departmental development
• Perform radiography duties
• Collaborate with other departments with the department managers to ensures seamless patient care
• Manage staff and facilitate training and education for the MRI Department
• Other duties assigned

Job Requirements

• Degree in Diagnostic Radiography with minimum 3 years of relevant experience
• Strong competency in MRI scanning, operations, equipment, and software

Interested candidate can send in your resume in Microsoft Words to :

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore, we are on the lookout for a Travel Partner Operation Lead who can drive growth and lead our travel industry partnerships. TikTok's local services partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As the Travel Solutions Lead, you will play a pivotal role in leading your team, working with top travel services partners to further enhance TikTok's service offerings.

Responsibilities

- Lead and manage a team of Industry Managers focused on the travel sector, driving business growth and service excellence.

- Act as a strategic leader, developing and implementing initiatives that elevate TikTok's travel partnership offerings.

- Work cross-functionally with various verticals and teams to drive revenue, increase collaboration, and deepen partnerships.

- Drive product and partner adoption, providing ongoing education about new and existing TikTok products, particularly those that leverage advanced technology.

- Develop and implement scalable processes to enhance market activities and communication strategies.

- Represent TikTok in high-level meetings with travel industry leaders and key stakeholders, demonstrating the highest level of integrity and professionalism.

Minimum Qualifications

- Experienced in client-facing roles, with a focus on team leadership and partner management in the travel or technology industry.

- Proven experience leading cross-functional teams, both within the organization and with external travel industry partners.

- Strong track record of successfully presenting to diverse audiences, including senior executives.

- Demonstrated ability to lead significant projects and drive business growth.

- Proficiency in negotiation and strong analytical skills.

Preferred Qualifications

- Experience working in a global team environment.

- Strong product acumen with the ability to influence and contribute to product strategy.

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 5 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Community Programmes and Communications Team Lead

Role Overview

The Community Programmes and Communications Team Lead oversees the end-to-end management of programmes and communications for Clarity Singapore. This includes planning and executing programmes, collaborating with partners, and driving the organisation's communications and social media strategies.

Key Responsibilities:

Programme Development & Management: Play a key role in the planning, development and execution of all Clarity’s programmes (Clarity Circle, BRAVE & external talks & workshops) including:

• monitoring programme progress by conducting regular reviews, addressing challenges, and making necessary adjustments to meet objectives and deadlines.
• development of high-quality content and materials tailored to the needs of target audiences, ensuring alignment with the organisation’s goals.
• staying informed about current trends in mental health, spirituality, and community engagement to integrate innovative approaches into programme design.

Stakeholder Collaboration: Liaise with internal and external partners to conceptualise and facilitate workshops, talks and collaborations; including building relationships with Catholic organisations and Parishes, and other potential collaborators to expand programme reach.

Volunteer Management: Develop and implement a structured volunteer programme.

Communications and Social Media: Oversee social media platforms such as Instagram, Facebook, and Telegram, ensuring engaging content and community interactions including development and execution of social media strategy, including content creation, ad campaigns, and analytics tracking.

Project & Management: Assume responsibility for assigned projects & initiatives - coordinating with partners, vendors and service providers where required.

Fundraising: Assist the ED with fundraising initiatives

Requirements

• Bachelor’s degree in communications, social sciences, nonprofit management, or a related field.
• Two years experience in related capacity
• Strong leadership, project management, and interpersonal skills.
• Proficiency in social media, design and video editing tools like Canva, CapCut and other communications platforms.
• Passion for mental health advocacy and community outreach.

The Market Access Oncology Care Lead, Intercontinental reports to the Market Access TA Director, Intercon. This person will serve as a strategic partner to relevant TA, as well as relevant global, Intercon and affiliate stakeholders across functions for market access. They will provide meaningful, strategic guidance and support to affiliates across respective TA and region to ensure the development and execution of high impact strategies that optimize and accelerate pricing, reimbursement, and access.

Responsibilities include:

The Market Access Oncology Care Lead, Intercontinental will need to work independently to support region’s affiliates in the localization of Integrated access strategies and strategic pricing approaches for the specific TA portfolio to identify key access opportunities and challenges to enable growth.

They also work in partnership with the Regional Market Access Director, Area cross functional and Affiliate teams to prioritize identified business opportunities and implement appropriate execution plans to maximize affiliates’ ambitions.

This person will work closely with their commercial, medical, and regulatory counterparts to stay aligned with overall 1-7-5 plans.

Specific Responsibilities:

· Facilitate and support affiliates within geographic region for insight gathering for specific TA matters to subsidized affiliates ‘strategy

· Provide market access strategy support and advice for product launches and identification of opportunities for portfolio optimization and growth.

· Supports affiliate in developing appropriate access strategies, including HTA submissions, and value messaging and models for alternative access pathways

• Works closely with critical internal functions (Global/Area/Affiliate Commercial, HEOR, EA, Legal, Medical Affairs, Regulatory Affairs), to localize, advise, align and refine Integrated Access Strategies to optimize pricing, reimbursement and access, including representing the MA Intercon viewpoint at VATs, ICTs, Franchise and other meetings.
• Support and review PLN and LRP assumptions, as well as support the implementation of MA initiatives related to affiliate's prioritized ambitions identified in PLN or LRP

· Maintain an appropriate communication flow with regional counterparts to maximize opportunities across Intercon.

· Share best practices and learnings across markets/regions to inspire innovative solutions; and encourages effective ways of working to ensure fast access for patients and maximize value for AbbVie’s assets.

Qualifications

Required:

• At least 5 years of progressive experience in Pricing and Market Access, ideally at a global, area or large affiliate level
• BA/BS in pharmacy, economics, life sciences or comparable equivalent experience

· Understanding of regulatory agency requirements / policies that govern market approval, and the impact on reimbursement decisions

• Strong cross-functional leadership, influencing, critical thinking, and analytical skills to work with a variety of groups and stakeholders.
• Ability to navigate a complex matrix environment and to be able to influence without authority.

· Willing to work across a range of products, in pipeline, near market and on market in a variety of therapeutic areas, as needs dictate.

· Ability to work under conditions of uncertainty in an evolving environment

• Communicate effectively both in written and verbal format to engage and inspire others.

Preferred:

• MBA, MS, Pharm D, or other advanced degree preferred.
• Knowledge of pricing regulations, pricing governance in key global markets, standard operating procedures, and the business of healthcare in key markets
• Experience across multiple therapeutic areas is highly desirable
• Have deep understanding of healthcare systems, as well as HTA requirements in the region

Mandatory Skills

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 5 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, agile and efficient consumption experience, enabling merchants to receive steady and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The global supply chain and logistics team is at the forefront of revolutionizing e-commerce, powering the entire lifecycle of goods on our dynamic platform. From sourcing top-quality sellers and products to sparking interest sales and ensuring seamless fulfillment and delivery, we are crafting a cutting-edge digital supply chain solution that delivers unparalleled efficiency, collaboration, and management across multiple industries and roles.

Our vision extends beyond the digital realm, as we build and optimize offline logistics capabilities, including state-of-the-art warehouses, streamlined customs processes, robust transportation networks, and efficient distribution systems. By integrating advanced data intelligence, smart equipment, and innovative operational strategies, we empower merchants with enhanced logistics capabilities, guaranteeing reliable fulfilment and elevating the consumer experience on our platform. Our technology also helps our third-party logistics partners improve their operations, ensuring orders reach our customers faster and cheaper, and reducing fault tolerance throughout an order's journey from seller to buyer.

Responsibilities:

- Develop efficient, highly scalable and secured services to build/integrate logistics systems for domestic and global TikTok Shop E-commerce.

- Optimize backend systems and services for data security, modularity, computational efficiency and scalability.

- Deliver best-in-class engineering excellence practices across all product engineering disciplines.

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

Minimum Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in at least one programming language such as Java/Golang/C++, and related technology stacks.

- Familiar with commonly used middleware, such as message queues, caches, scheduled tasks, etc., and understand the principles of middleware.

- Possess certain experience in architecture design and implementation, and have a good accumulation in high-availability, high-performance, and high-scalability architectures.

- Deeply understand the related theories of distributed systems, such as load balancing, distributed transactions, CAP/BASE, etc.

- Have led the design or reconstruction of medium and large complex systems.

Preferred Qualifications:

- Experience in e-commerce and retail related fields is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, we employ about 25,000 people across our network of subsidiaries and associated companies in Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. We rank among the largest companies listed on the Singapore Exchange and are a component stock of the FTSE Straits Times Index, Dow Jones Sustainability Asia Pacific Index, iEdge SG ESG Transparency Index and iEdge SG ESG Leaders Index.

Introduction to URS Business Area

We prepare cities for a smarter future, creating connected, resilient and sustainable cities. We have helped to make cities around the world a better place to live in, delivering urban efficiencies while keeping them safe and secure.

Our technologies address the connectivity, mobility, security, infrastructure and environmental needs of cities and provide IoT solutions for lighting, water and waste management.

Backed by a track record of 700 smart city projects in over 130 cities worldwide, we are well-equipped to help global cities address challenges from road congestion to physical and cybersecurity threats, as well as energy inefficiency and utility wastage.

Find out more: https://www.stengg.com/urban-solutions

Job Description Summary

• Gain a broad understanding of the Mobility Rail Line (MRL) business globally and in Singapore.
• Develop knowledge of the MPS AFC payment business and engage in selected tasks and opportunities.
• Build relationships with key leaders across MRD, MRL, and URS HQ.
• Attend selected MRL management meetings for insights into business operations.

Key Responsibilities:

• Support overseas pre-sales, business development, and tender submissions as part of the MPS team.
• Contribute to Singapore-based LTA projects and pre-sales activities.
• Assist Head MPS with business development efforts in Taiwan.
• Collaborate with the MPS project and solutions teams for Taiwan projects.
• Attend MRL management meetings for additional exposure and learning.

Key Accountabilities:

• Pre-Sales and Business Development: Participate in overseas pre-sales activities, business development, and tender submissions as a key member of the Mobility Payment Solutions (MPS) team.
• Project Participation: Actively contribute to the execution of Singapore-based LTA projects or pre-sales initiatives, ensuring alignment with project goals and timelines.
• Business Development for Taiwan: Assist Head MPS in driving business development efforts for Taiwan, including identifying opportunities and supporting strategic initiatives.
• Project Collaboration: Work closely with the MPS project and solutions teams to deliver successful outcomes for Taiwan projects, ensuring coordination and execution excellence.
• Management Exposure: Attend selected MRL management meetings to gain exposure to strategic decision-making processes and deepen your understanding of the Mobility Rail Line of Business.

Reporting Relationship

· The incumbent reports to Head MPS, Mobility Rail.

Work Location

ST Engineering Ang Mo Kio Electronics Hub

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.