PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for Senior CQV Engineers to join us on a permanent basis to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities:

• Leading the commissioning and validation of pharmaceutical process equipment.
• Using the process automation system for the commissioning and validation of process equipment.
• Protocol Development (IQ,OQ, PQ) / protocol review for process equipment.
• Interface with client personnel and with outside vendors when necessary while performing the above.
• Managing validation projects– process equipment
• Individual will manage all facets of assigned validation projects while maintaining strong communication with client representatives on project status and assistance needed.

If you'd like to find out about this opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

The Content Design & Product Writing team makes the TikTok consumer product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore, and China, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

We're looking for a senior writer to collaborate closely with Product Management, Product Operations, Regional Operations, Design, and Localization teams to write campaign content for TikTok LIVE. Through clear and expressive writing, you'll create campaign content to educate creators and viewers, and drive engagement of LIVE product features. You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You'll also lead a team of writers based in other regions to ensure content quality and consistency.

Responsibilities

- Write and own the quality of TikTok LIVE product operations campaigns

- Collaborate closely with product managers, product operations, regional operations, designers, and localization to set a high bar for overall user experience

- Lead a team of regional campaign writers to ensure quality and consistency of content

- Lead and prioritize projects with multiple stakeholders

- Drive process improvements to optimize collaboration

- Lead content audits to identify opportunities and drive consistency across regional campaigns

- Contribute to our content standards and be a champion for best practices

- Collaborate with, influence, and drive consensus with stakeholders and their feedback

- Synthesize internal and external feedback to improve content clarity and quality

- Complete high-quality work in a fast-paced work environment

Qualifications

Minimum qualifications:

- Minimum 5+ years experience in digital writing for websites, advertising campaigns

- Experience in content strategy and planning

- Experience collaborating cross-functionally with product teams

- Entrepreneurial attitude, ability to deal with rapid changes and situations that are not ideal

- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements

- Writing portfolio including, but not limited to: feature articles, ad campaigns, blog posts, product launch content, editorial calendar, email newsletters, style guide additions

Preferred qualifications:

- Leadership experience

- Experience working on a global product with international partners

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity.

The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES:

1. Lead the implementation of ERP systems, ensuring alignment with business goals and requirements. Provide ongoing support and maintenance for ERP applications and user permissions

2. Analyse existing business processes and workflows to identify areas for improvement. Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.

3. Manage ERP-related projects from initiation to completion. Coordinate with cross-functional teams to ensure seamless integration of ERP systems. Perform user acceptance testing for any release of application patches and enhancements.

4. Deliver training programs for end-users to ensure effective use of ERP systems. Create and maintain comprehensive documentation for ERP processes, configurations, and user guides.

5. Undertake any other duties and projects as assigned.

REQUIREMENTS:

• Candidate must possess at least Degree in Computer Science/Information Technology or equivalent
• Min 3 years of experience as an ERP/System Lead or similar role.
• In-depth knowledge of ERP systems, business processes and improvement techniques (e.g.Microsoft Dynamics).
• Experience with ERP system upgrades and migrations preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management methodologies and tools.
• Familiarity with SQL and data management tools preferred.
• Certification in project management (e.g. PMP) or ERP systems preferred.
• Ability to work independently and as part of a team.

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Acting as Project Lead for system implementation (from development to go-live stage).
• Oversee and manage in-house payroll process full cycle for all entities (including overseas).
• Accountable for accurate and timely payroll computation and processing.
• Conduct timesheet calculations and collaborate with Operations on attendance and leave matters.

Requirements:

• Degree in Human Resource Management or equivalent.
• At least 5 years of Payroll experience in a leadership role.
• Experience leading full-cycle HRIS/Payroll implementation (from specifications gathering to go-live), handling overseas payroll (Indonesia, Myanmar, Cambodia, China, Malaysia), and managing high-volume payroll for 600+ employees across multiple entities.
• Proficient in WorkDay/Times Software and MS Excel.
• Strong payroll knowledge with expertise in the Employment Act and HR practices.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position Overview

We are seeking an experienced Senior Project Execution Lead (Engineering and Technical) to manage and oversee the delivery of GREEN-focussed engineering projects across various sectors, including automation, control systems, and industrial technology. The ideal candidate will lead the technical aspects of projects, ensuring seamless integration and execution across multiple domains, such as SCADA systems, PLC programming, industrial automation, and building management systems. The role requires strong leadership, system integration expertise, and collaboration with cross-functional teams to meet client requirements and deliver projects on time, within scope, and on budget.

Key Responsibilities

1. Site Planning and Engineering Execution

• Develop and execute site delivery plans based on inputs from the system architecture team.
• Oversee on-site engineering tasks to ensure seamless execution and adherence to design specifications.

2. Design, Integration, and Risk Management

• Design and implement industrial control systems, including SCADA/DCS, PLC systems, and integration with industrial protocols (e.g., Modbus, OPC, MQTT, Profibus).
• Support project teams on interfacing tests with 3rd party devices and ensuring seamless integration.
• Manage the preparation, review, and coordination of technical drawings to meet project requirements.
• Develop comprehensive method statements and conduct risk assessments to ensure safety and compliance.

3. Implementation and Testing

• Lead the hardware and software implementation process, ensuring quality and efficiency.
• Perform PLC/SCADA engineering development for Building Management Systems, including logic and GUI template development.
• Lead Factory Acceptance Tests (FAT), site testing, commissioning, and post-deployment activities.

4. Technical Support and Training

• Provide technical support to clients during and after project execution.
• Deliver tailored product training sessions for stakeholders and end-users.

5. Collaboration and Client Engagement

• Collaborate with cross-functional teams, including engineers, developers, and technicians, to achieve project goals.
• Serve as the primary technical liaison for clients, providing expert guidance and ensuring requirements are met.

To perform in this role, you should have:

Education:

• Diploma or Degree in Engineering, Mechatronics, or related fields.

Experience:

• Extensive experience in system design, implementation, and integration.
• Proficiency in industrial protocols such as Modbus, OPC (DA/UA), MQTT, and Profibus.
• Strong background in PLC programming and HMI/GUI development.
• Proven experience in testing, commissioning, and risk assessment processes.

Mindset:

• A growth-oriented, innovative thinker passionate about sustainability.

Skills:

• Project management and team leadership skills.
• Effective communication and client engagement abilities.

Preferred Qualifications:

• Knowledge of Building Management Systems (BMS).
• Experience with IoT solutions and cloud-based monitoring platforms.
• Familiarity with safety and compliance standards in industrial automation.

Why join us?

• Opportunity to work on cutting-edge industrial automation projects focused on sustainability and energy efficiency.
• A collaborative and innovative work environment.
• Professional growth and development opportunities.
• Enjoy a progressive work environment with diverse employee benefits, including flexi-credits, handphone allowances, eldercare, and community service leave.

Join Us in Creating a Brighter, Greener Future!

We thank all applicants for their interest. Only shortlisted candidates will be contacted, and all applications will be handled with strict confidentiality.

Make your mark with us—Make GREEN your career!

Job Scope

• Oversee the structural design and engineering for the project, ensuring all work meets the highest standards of safety and compliance
• Collaborate with cross-functional teams to develop and implement comprehensive structural engineering plans
• Provide technical guidance and mentorship to junior engineers, supporting their professional development
• Identify and mitigate potential engineering risks, proactively addressing challenges to keep the project on track
• Prepare detailed technical reports, drawings, and other documentation to support project deliverables
• Liaise with clients, stakeholders, and regulatory authorities to ensure seamless project coordination and approvals

Requirements:

• Degree in Civil/Structural Engineering.
• Minimum 5 years of post-qualification experience in structural design and engineering, preferably in large-scale infrastructure projects
• Demonstrated expertise in structural analysis, design, and project management
• Strong understanding of building codes, regulations, and industry standards
• Excellent problem-solving, critical thinking, and decision-making abilities
• Exceptional communication and stakeholder management skills
• Proficiency in using engineering design software and tools

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for Cloud Security Lead to pioneer in developing, implementing, and managing cloud security solutions to safeguard the organization's data and infrastructure. This role entails collaborating with cross-functional teams to ensure secure cloud environments while addressing emerging security challenges.

Details

• Working location: Central
• Working hour: 9am to 6pm / 10am to 7pm (Flexible arrangement), hybrid work arrangement
• Salary package: Up to 13K + AWS + Attractive Bonus Scheme
• Others benefits: Group insurance, above industries standard leave benefits, good employee welfare, annual dinners, cruise events, overseas trip, learning & development etc.

Responsibilities:

• Develop and execute cloud security strategies and roadmaps, provide leadership and direction to the cloud security team, aligning efforts with organizational objectives.
• Promote security best practices and foster a culture of security awareness across the organization.
• Design and deploy secure cloud architectures and solutions, evaluate and recommend security tools and technologies to enhance cloud security.
• Develop and manage IAM strategies to ensure secure and compliant access to cloud resources.
• Implement and enforce IAM policies, procedures, and controls for managing identities, roles, and permissions.
• Establish, enforce, and monitor cloud security policies and procedures.
• Ensure adherence to industry standards, regulations, and best practices (e.g., GDPR, HIPAA, NIST).
• Conduct regular security audits and risk assessments to identify and mitigate potential risks.
• Lead incident response efforts for cloud security incidents.
• Conduct root cause analysis and implement corrective actions to prevent future incidents.
• Partner with DevOps, IT, and development teams to integrate security into all stages of the software development lifecycle (SDLC).
• Collaborate with external vendors and partners to ensure robust security solutions.
• Regularly analyze security logs, alerts, and reports to detect and respond to threats.
• Prepare and present security metrics and reports to senior management.

Requirements

• Min 7years of experience in cloud security, with expertise in AWS, Azure, or Google Cloud Platform and min 2years in lead position.
• Strong understanding of cloud security & cloud infrastructure architectures, frameworks, and best practices.
• Relevant certifications such as OSCP, CISSP, CCSP, or AWS Certified Security – Specialty is a plus point.
• Knowledge of container security, Kubernetes, and microservices architecture.
• Hands-on experience with cloud security tools and services (e.g., AWS Security Hub, Azure Security Center).
• Proficient in security technologies such as IAM, encryption, SIEM, IDS/IPS, and vulnerability management.
• Familiarity with regulatory and compliance frameworks (e.g., ISO 27001, SOC 2).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

• Low Yong Wei (Wyman) - R1550983
• ScienTec Consulting Pte Ltd - 11C5781

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Job Description

Role: Senior ETL Test Lead

Must Have:

• At least 10+ yrs. quality assurance with exposure/experience in Agile Development environments for DWH/ETL Projects.

• Experience with Query Surge automated testing tools or equivalent automation skills.

• Can write ETL Testing scripts (using SQL/Python)

• Have deep knowledge of Data Warehousing concepts, ETL Process and cloud systems.

• Has strong testing experience with snowflake and on prem Hadoop and Teradata

• Hands on experience of different DBs like, MS SQL Server, Oracle, DB2 etc.

• 2-3 yrs. Of Domain Knowledge for Banking Projects.

• Identifies, communicates, and escalates issues as required

• A team player and self-starter who will work side by side with the development team

• Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment

• Excellent verbal and written communication skills

• Thorough working knowledge of software testing methodologies and the testing life cycle

Good to have:

• Data Migration testing projects for Cloud or on- premise databases.

• Ability to work independently with clients, proactive, and self-managed

• Solicitation and elicitation of client needs and requirements

• Project Management and Software Development Methodologies

• Industry experience in Banking domain is beneficial

• Familiarity/exposure to programming languages and SQL to allow for defect triaging and automation

• Familiarity/exposure to scripting languages used in test automation

EA Number: 11C4879

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment
• Attending to all operational matters and make situation decisions to minimize disruption to the operation
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines
• Ensuring proper distribution of workload among the team & providing training and guidance to CSO
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Submitting daily statement of accounts together with the relevant reports using the format approved
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE A Level / Diploma in any discipline with 1 to 2 years of supervisory experience
• A good team player, with cheerful personality and positive attitude
• Able to multi-task and meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work
• Willing to commit rotating shift, weekends & public holiday

Other Informations

• North & West location available
• Working Hours: Rotating Shift

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Out systems Senior developer . To lead at least 8 developers on payment & non-Payment development track. To ensure Build is done correctly without defects. To prepare technical document as well as to do code review for other junior members. To help guide and troubleshoot the team if there are issues/bugs fixes/escalations.

Out systems Junior developer. To ensure Build is done correctly without defects. TO ensure build is done as per requirements and sufficient ST testing done and on time. To prepare technical document
Primary Skill Associate Reactive Developer (OS 11) Mobile Developer Specialist (OS 11) ODC – Associate Developer (OS 11) Architecture Specialist (OS11) Mendix Rapid Developer

JOB SUMMARY

• Lead and drive end to end Data Quality Issue Management and Resolution across CIB and downstream functions. Partner with business and functions to identify, risk assess, solution and prioritize remediation of data quality issues impacting the business and functions.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Group's and CIB’s business strategy and model as appropriate to data quality and issue management. In particular, the Group’s data strategy and associated programs and processes.

Business

• Identify linkages between data issues arising from the CIB business and the downstream impacts of these data issues. Understand the impact that Data Quality has on the business outcomes in particular ROTE, risk profile and cost targets.

Processes

• Establish a global Issue Management and Resolution process to ensure comprehensive identification, logging, triaging, risk assessment, solutioning and remediation of data quality issues end to end across CIB and supporting functions. Operate this process in a global context, working across global systems and processes, partnering with all impacted stakeholders. Ensure buy-in from all stakeholders to adopt the standard practices required of the process. Establish a mechanism for reporting on progress of issue management, defining and implementing key measurements and metrics. Drive efficiencies in this process by actively seeking feedback from process stakeholders and implementing process improvements. Work with stakeholders to ensure tooling to support the process is fit for purpose and drives process efficiency.

People & Talent

• Lead through example by building appropriate culture and values. Set the appropriate tone and expectations from stakeholders team and work in collaboration with risk and control partners. Ensure adequate training is provided to stakeholders where prevailing issue management processes and tooling are required to be used.

Risk Management

• Apply group standard risk assessment frameworks and methodologies to accurately risk assess data quality issues arising from the issue management processes. Build in a dynamic assessment process to account for new information relating to issues. Ensure risk is escalated appropriately and accurately to the relevant forums not limited to Non-Financial Risk Committees.

Governance

• Provide ongoing oversight and assurance of the issues management processes, leveraging existing governance structures to report issues and breaches of process.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the CIB Issue Management and Resolution process] to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• CIB business
• CIB COO teams
• CIO teams
• Chief Data Office
• Compliance
• Risk
• Finance

Other Responsibilities

• Wider Data Management and Data Governance activities relevant to the CIB data agenda as required.

Our Ideal Candidate

• Bachelor’s degree in data management, finance, or a related field; advanced degree preferred.
• 12+ years of Proven experience within the banking or financial services industry.
• Experience in data quality management
• Strong understanding of data governance frameworks and regulatory requirements in banking.

Role Specific Competencies

• Data Quality Management
• Data Governance
• FM Process and Systems
• Client Data Process and Systems
• Accounting and Risk Concepts
• Change Management
• Operational Process Change

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Knowledge in Computer Engineering or related field.
• Possess agile software development lifecycles experience
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

The Regional Strategic Account Lead role is responsible for owning and driving strategic relationship and growth of our global accounts, together with Lazada local category teams, empowering their brand success on LazMall in Lazada.

Reporting to Regional Strategic Accounts Category Director, you will be responsible for:

• Business planning - target setting, performance tracking, business reviews

• Preparing for & presenting in partnership meetings with clients.

• Strategic partnership development and relationship management -top Global companies.

• Promotional Planning including campaign planning and NPD launches regionally.

• Analytical- data insights to improve and support business & retail plans

• Developing & implementing processes for regional partnerships

• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies

• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies

• Business development - identify new trends and brands to support constant growth on Lazada

Requirements/Qualifications:

• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts

• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives

• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data

• 6-8+ years’ experience in e-Commerce industry– in commercial roles and / or consulting

• Knowledge about SEA

• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online

We are looking for a Product Management & Supplier Relations Lead – Commodity Chemicals to join our company.

The Product Management & Supplier Relations Lead plays a pivotal role in driving the growth and success of the Commodity Chemicals Sales Product Group. The key responsibilities include building and nurturing strong supplier relationships, spearheading the introduction of new products and services, and streamlining internal processes to manage commodity chemical inquiries effectively. This role ensures that offerings align with market demands and customer needs. Collaborating closely with the Commercial Manager, the Lead will establish a competitive pricing structure and contribute to the overarching business strategy, promoting seamless alignment between sales, local operations, and support functions.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

This role reports directly to the Business Director, New Growth

What you will be doing:

Supplier Relations

• Build strong relationships with suppliers to ensure quality, availability, and compliance.
• Work with Procurement to onboard new suppliers and address performance issues.

Product Management

• Research market trends and customer needs to develop and manage products.
• Introduce new products, align with customer feedback, and support business growth.
• Represent the company at events to promote products and position us as a market leader.

Operations

• Create and improve processes for handling commodity chemicals efficiently.
• Work with local teams to streamline operations and support growth.

Pricing & Training

• Develop pricing strategies to stay competitive and profitable.
• Train sales teams on product features and support customer engagement.
• Drive sales growth through campaigns and market insights.

What you need to be successful in this role:

• Strategic Vision: Balance short-term delivery goals with long-term growth planning.
• Proactivity: Anticipate and address customer needs and supplier issues.
• Market Awareness: Stay updated on trends to identify opportunities and set the product apart.
• Data-Driven Decision-Making: Use insights to shape offerings, pricing, and operations.
• Problem-Solving & Adaptability: Deliver innovative solutions in a dynamic environment.
• Collaboration & Time Management: Work across departments effectively and manage priorities to meet deadlines.
• Attention to Detail: Ensure accuracy in quotes and communications.
• This role is perfect for a motivated, detail-oriented professional who thrives under pressure and prioritizes customer needs while driving global growth.

What we are looking for:

We are looking for a strategic and result-driven professional with a strong background in product management and supplier relations, who thrives in a dynamic and fast-paced environment. The ideal candidate is a natural collaborator with excellent communication and analytical skills, capable of identifying market opportunities, building robust partnerships, and driving the growth of our commodity chemicals product line globally.

Education & Experience

• Bachelor’s degree in business, supply chain, maritime, or a related field (Master’s/MBA is a plus).
• At least 2 years of experience in product management, sourcing, or business development within shipping, chemicals, or industrial supply sectors.

Skills & Competencies

• Proven expertise in building and maintaining supplier relationships.
• Strong analytical skills for market research and pricing strategy.
• Excellent project management and process improvement abilities.
• Effective communication, negotiation, and relationship-building skills.

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Product Management & Supplier Relations Lead – Commodity Chemicals.

Work location: Singapore/Greece

Responsibilities

Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.

• Perform system integration testing and troubleshooting of software application issues.

• Conducts unit testing using unit test frameworks.

• Create and maintain documentation for software design specifications.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field

• Possess good analytical, problem-solving skills

• Should have at least 5 years of development experience in Java

• Experience in Spring/Spring Boot framework

• Experience in relational databases such as Oracle and MySQL

• Experience in implementing web services such as SOAP and RESTful web services

• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap

Good to have:

• Experience in Agile development environments

• Experience in DevOps toolchains

• Experience in container platforms such as Docker and Kubernetes

• Experience in messaging platforms such as Kafka and IBM MQ

Licence no: 12C6060

Location: Kallang

Sales Team Lead (Retail Category)

Reporting to: Retail Sales Manager

Duration: Perm

Budget: $4.5K (Able to stretch a bit depending on experience)

Position Summary: Retail Sales Executive/Team Leader is responsible for leading a team to drive the growth and retention of key client relationships. This role focuses on developing and executing long-term strategies to maximize business opportunities, ensuring that key accounts are prioritized based on their revenue potential and strategic importance. Retail Sales Executive/Team Leader acts as the primary point of contact for top-tier clients, ensuring their needs are met while driving sales and revenue growth.

Key Responsibilities:

1. Leadership and Team Management

· Lead, mentor, and manage a team.

· Set team goals and ensure the team meets performance targets.

· Conduct regular team meetings to discuss progress, challenges, and opportunities.

2. Key Account Strategy Development

· Develop long-term strategies to manage and grow relationships for each account.

· Identify opportunities for business expansion, including cross-selling and up-selling.

· Collaborate with senior management to align key account strategies with company goals.

· Prioritize key accounts based on revenue potential and strategic value.

3. Client Relationship Management

· Build and maintain strong relationships with key stakeholders and act as the primary point of contact for top-tier clients, ensuring their needs are met.

· Handle client concerns, resolve issues, and ensure high levels of customer satisfaction.

· Regularly review client accounts to ensure optimal service delivery and address any gaps.

· Identify at-risk clients and develop strategies to retain them

· Implement customer feedback programs to continuously improve client satisfaction.

4. Sales and Revenue Management

· Drive sales growth by developing tailored solutions for key clients.

· Meet or exceed sales and revenue targets set for key accounts.

· Lead negotiations for contracts, pricing, and service level agreements (SLAs).

· Track the performance of key accounts and adjust strategies to meet financial goals.

5. Market and Competitor Analysis

· Monitor and stay updated to market trends, customer behavior, and competitor activities.

· Provide insights and recommendations to improve the company’s position in the market.

· Use market intelligence to anticipate client needs and adapt strategies accordingly.

6. Account Planning and Reporting

· Prepare and deliver reports on account performance to senior management.

· Track KPIs such as sales growth, client retention, and customer satisfaction.

· Conduct regular account reviews to measure progress and identify opportunities for improvement.

7. Budgeting and Financial Planning

· Prepare budgets and forecasts for key account activities.

· Manage financial aspects of key accounts, ensuring profitability and cost efficiency.

· Monitor expenses related to key account management and optimize resource allocation

How to Apply: Send your resume to:

Exciting opportunity for a corp sec team lead to be groomed to take over a lean experienced corporate secretarial department. This is a fantastic role for someone with proven leadership experience and strong SGX-listed technical skills.

Responsibilities

You'll be working closely with the Board of Directors and Management team to handle SGX listing requirements and corporate governance regulatory work.

Apart from the day to day overseeing of corporate secretarial matters, you'd remain hands on when needed to execute the work itself.

Requirements

CSIS Qualified or in progress towards completion with at least 12 years corporate secretarial experience. Demonstrated working knowledge handling SGX-listed entities will be required.

Prior/current experience leading at least a lean team is advantageous.

Interest and referrals to [email protected]

Reg: R1544641 Lic: 16S8060

General description:

Bank of Singapore opens doors to new opportunities.

Start your career with bank of Singapore as Quality and Automation lead

At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.

We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.

This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

The key responsibilities will include:

MAIN DUTIEs:

Leadership & team management:

• Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
• Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

Quality assurance strategy & continuous improvement:

• Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
• Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
• Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
• Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.

Automation & efficiency:

• Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
• Identify opportunities and drive the implementation of automated testing solutions.

Stakeholder collaboration:

• Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

Reporting & documentation:

• Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
• Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work experience, skills, and education requirements

• Degree, master’s degree in computer science, technology, finance
• Experience in driving changes with agile methodology.
• Relevant agile certifications or qualification is advantageous.
• Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
• Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
• Strong knowledge of testing methodologies, tools, and frameworks
• Familiarity with rpa tools and scripting languages (e.g., python, javascript).
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
• A proactive mindset with a passion for technology and continuous improvement.

Job Overview:

As an AIGC/ Gen AI architect, you will be responsible for pushing the boundaries of image & video generation technology for online AI applications. You will design and implement advanced image & video generation models capable of generating target images with different styles (e.g., in news, gaming applications). Additionally, you will stay abreast of the latest research developments in the image & video generative-AI technology field to ensure our solutions remain industry-leading.

As an AIGC/ Gen AI architect in Singapore, you will design and implement image & video generation models to support the content generation tasks in AI application. Key domains of focus include text to image generation, image to image generation, text to video generation, and image to video generation.

Responsibilities:

• Investigate and apply the latest image/video generation models for various AI applications (e.g., gaming and news).
• Design and develop the text to image, image to image, text to video generation methods based on application objectives.
• Fine-tune the image and video generation models based on different targets, e.g., to generate images/video in different styles.
• Develop and train other relevant models (e.g., LoRA, ControlNet) to optimize generative content quality.
• Model inference and speed optimization to achieve online application latency requirements.
• Ability to identify the reasons on generated image/video quality issues, and find out possible solutions.
• Leading a team.

Requirements:

• Bachelor’s degree or above in Computer Science, Artificial Intelligence, Electronic Engineering, Data Science, or related fields.
• A minimum of 5 years of hands-on experience with the latest image or video generation models, such as SDXL, SD 3 Medium, Stable Video Diffusion, etc.
• Proficiency in deep learning frameworks (e.g., PyTorch, TensorFlow) with experience in building end-to-end online image/video generation applications (e.g., for chatbots/agents).

This role, reporting to the Senior Manager in the Office of Technology Management, is a change agent responsible for aligning strategic demands, negotiating priorities, and converting them into viable projects. He/She manages a team of application members and oversees the design, development, support, and enhancement of techno-functional solutions, managing application roadmaps and fostering cross-functional process support. Acting as a liaison between business stakeholders and
IT/vendors, He/She ensures IT applications align with organisational strategies, address business needs, manage vendors and team members, optimise existing applications, and streamline new releases efficiently.

Major Job Responsibilities
Principal Accountabilities
● Work as a critical part of the IT team to ensure that IT applications are deployed efficiently within the business and in line with the organisation’s IT and Business Strategy.
● Develop and maintain strong working relationships with key internal customers at all levels to understand their business drivers. Work with internal customers to understand requirements and deliver/promote technical solutions as appropriate.
● Apply risk management methodologies, appropriately assess risk, apply sound judgement and drive compliance to policy and applicable laws and regulations.
● Provide expertise in the development of new and existing applications.
● Assess the business requirements and work with the internal customers to determine critical requirements and good-to-have requirements to scope the project.
● To liaise with vendors on issues about routine and ad-hoc maintenance, technical support and development.
● To seek, understand, and translate business operational process needs into ‘improvement specifications’ for applications.
● Work with other members of the IT Team to ensure that interfaces with other applications and third-party products work.
● Work with vendors and customers to optimise existing applications to meet business needs.
● Work with vendors and customers to implement new applications or new modules within existing applications.
● Plan and manage the safe introduction of new releases/patches to meet service requirements.
● Works with internal customers to develop testing and validation scripts and identifies opportunities for improvement.
● Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned application
● Effectively manage the Applications team and help grow and develop their capabilities. Set and measure performance objectives and provide regular one-on-one feedback to all team members.

● Evaluates the performance of direct reports and provides ongoing coaching and staff development.
● Keeps abreast of new developments and forecasts future trends in the area of application integration in the education industry Project Management and Business Process Re-engineering.
● Elicit, prescribe, and document functional/technical requirements that meet the business needs for processes covered by SMS, EBMS, SAP, eProcurement, HRIS and other assigned application platforms (new build or upgrade).
● Plan and implement application projects according to business requirements within time and budget. Ensure the applications and the associated databases follow the System Development Life Cycle (SDLC)/Agile Methodology.
● Participate in blueprinting and requirement prescribing phases.
System Support.
● Serve as subject matter expert (SME) for SMS and EBMS enhancements and functional/technical solutions related to all business functions.
● Provide functional and technical support.
● Develop and manage inbound/outbound interfaces to synchronise data between SAP and other third-party systems.
● Manage system upgrade requests and releases with standard processes.
● Responsible for logging and following the helpdesk tickets till closure.
● Work with other IT members in areas such as infrastructure and cyber security.

Others
● Support school-wide events and key activities
● Adhere to SOTA’s prevailing policies and procedures
● Accept any other duties as assigned by the Reporting Officer or Management of the School

Job Requirements (Education, Experience and Knowledge/Skills)

Education
● Degree in Computer Science/Information Technology/Engineering
● Student Management Systems (SMS), EBMS SAP – FICO, MM, SD will be an advantage

Experience
● 3 to 5 years experience in functional, technical solution design, development documentation and implementation cycle
● Experience in Application Management, Project Management & Business Process Re-engineering
● Good experience in development technologies
● Familiar with API and Web services
● Capable of managing multiple priorities and meeting closely spaced, ambitious timelines
● Ability to manage vendors

Knowledge/Skills
● Knowledge of ERP, SMS
● Project Management, Problem Solving skills
● Strong troubleshooting skills
● Good Writing skills
● Good interpersonal and communication skills
● High levels of drive and initiative and keen eyes in detail
● Team player, customer service oriented

● Strong domain/functional knowledge in Student Management will be an advantage

The Maintenance Lead is responsible for:

(1) working as a key member of the SBS Transit Mobility team on rail tenders as leader of the Maintenance and Asset Management workstream; and/or

(2) when deployed to a rail operation - leading the maintenance and repair of rail systems and its associated equipment for rollingstock and infrastructure. The Maintenance Lead could be nominated as Asset & Maintenance Manager and will lead the Asset Management team for the rail operation and be responsible for organising labour and materials as needed in accordance with specified procedures and regulations.

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Knowledge in Computer Engineering or related field.
• Possess agile software development lifecycles experience
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Self Run Concepts is a novelty F&B business unit that creates, owns, and operates a portfolio of creative and innovative concepts and drives a multi-brand portfolio.

Besides its key brand Heavenly Wang - Singapore’s No. 1 Halal-Certified Asian cafe which has a local heritage of over 70 years, it also currently runs 7-Time Michelin Bib Gourmand Brand - Shi Hui Yuan, as well as CHOMP! - a new Halal-certified brand that was conceptualized to offer local-favourite curry rice, kopi & toast and other asian delights.

In addition to these brands, we are also looking to create and expand more new and successful brands that complement the portfolio.

We are a community of enterprising food lovers with an entrepreneurial spirit, striving to make every belly happy. Taking measured risks, we seek to break through the clutter in the F&B industry. It is definitely rewarding for anyone who joins us as we build creative and business-sustainable food concepts!

As the Lead in Operations, you will be expected to:

• Drive the overall operational and business performance which includes but not limited to Sales Revenue, Cost Management initiatives and monitors closely to meet targets
• Develop, set and communicate clear operating standards for existing and new brands and ensure that the teams execute based on these operating standards - delivering safety, hygiene and quality operating standards are met
• Build a positive, growth mindset culture and ensure team alignment with business’s mission and values
• Adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards
• Lead the operations for all new brands conceptualized under SRC (Self Run Concepts)

Operations Management

• Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
• Create POS keys for new products/promotions and ensure healthy stock inventory for the business
• Analyze past financial, sales profit to spot trends and threats and opportunities (in regular Operations Meeting)
• Prepare monthly budgets and forecasts for new product launches, costs of food, staff, operations based on past data, risks and opportunities.
• Identify operational bottlenecks and suggest solutions for improvement
• Enforce outlet audit check form and assist Area Managers to manage their stores better
• Ensuring customer service feedback/reviews are consistently tracked, addressed and uphold the service standards set
• Participate in assigned Operations related projects directed by Senior Management.
• Create reports for Senior Management
• Any other tasks as and when assigned by Senior Management

Talent & Financial Management

• Commits and accounts for the overall profit and loss of each brand portfolio
• Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met weekly and monthly
• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools

Strategy and Business Development

• Develop and execute on the growth strategy for the business such as introducing efficient and productive ways to trade. (delivery, self-ordering systems)
• Develop and update the operational playbook for local and overseas expansion including service standards, SOPs, design guidelines, brand guidelines, etc.
• Cultivate and maintain relationships with key business partners, internal and external stakeholders
• Drives the opening and store-build of new brands/stores
• Adopt and inculcate the Customer First mindset in Ops team
• Work closely with Culinary & Marketing counterparts in implementing and ensuring success of new products, A&P Promotions (eg Limited Time Offers, Flash Deals, Occasion-driven programme) that suit the business needs of different stores.
• Keep abreast of trends and competitions, store trading area changes such as customer profile & competitive actions / reactions to grow revenue.
• Identify and implement collaborative partnerships wherein necessary to enhance the overall business sustainability plans, including supporting Franchisee’s operations manual wherein required

Human Capital Management

• Provide emotional and technical support to Ops team to build up motivation and morale
• Develop a positive workforce culture that defines the brands and business
• Train and onboard new employees
• Work closely with HR Business Partner to align HR policies and reward systems in order to motivate and enhance the welfare of staff
• Adopt and inculcate the Customer First mindset in all staff
• Initiate staff development and training plans according to the needs of the business
• Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
• Work with the Talent Team regarding employee movements, incentives and performance feedback

We love a people leader who:

• Possess a growth mindset and unafraid of making breakthroughs
• Builds a cohesive, positive and recognition culture
• Own outcomes and drive solutions
• Are ever-curious and always learning
• Monthly Revenue & Operations Targets (such as but not limited to Cost of Labour, Cost of Goods, Maintenance)
• Store Audit Enforcement & Targets
• Tracking of A&P, Promotions & Impact
• New initiatives/solutions to improve overall performance
• Monthly Department Reports (Operations Meeting, Operations Cascade)

Job Requirements:

• Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
• At least 10 years of relevant working experience working in similar roles in the F&B industry
• Good understanding of performance evaluation metrics
• Required to travel from store-to-store frequently
• Required to work on off-office hours as and when required
• Good F&B industry knowledge and familiar with different strategies used by industry players and competitors
• Good know-how in operating mobile digital devices (eg Grabfood, Foodpanda delivery devices)
• Competent with basic financial analysis
• Effective problem-solving skill