This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.

We are looking for a Customer Operations Lead who is highly autonomous, possesses a “can do” attitude, and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, and supply chain leadership associated with AWS installations and servicing efforts completed onsite at Client premises. The Customer Operations Lead is responsible for developing processes and deploying strategies that ensure required material and supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous process improvement initiatives that strengthen our end-to-end supply chain, operations, and logistics efforts by effectively engaging with internal and external partners and customers as well as third-party servicing providers to deliver meaningful results for our clients and teams.

Key job responsibilities
As a Customer Operations Lead, whilst leading program management efforts associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience. This is a customer-facing role and requires professionalism, excellent communications, and a passion for always providing customers with the best customer service possible. Your activities will include (but are not limited to):
• Serve as the program manager for all orders within the assigned region, partnering with leadership teams, Operations technicians, service support teams, and third-party partners to deliver against established service level agreements (SLAs)
• Lead all scheduling and coordination efforts, to include formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing
• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners
• Program manage efforts related to transferring assets across state/province and/or country lines, partnering with applicable internal and external teams to minimize delays in the delivery of required materials/assets
• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs
• Act as point of escalation for contractors, technicians, and transportation vendors; trouble-shooting issues as they arise
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all stakeholders are aligned around expectations and next steps at all times
• Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations, as appropriate; Partner with leadership and SME teams to implement improvements to internal/external processes
• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
• Work cross-functionally and across Amazon teams to identify and apply best practices and continuous process improvement efforts
• May participate in efforts to train and/or mentor new employees, ensuring a consistent focus on best-in-class client servicing
• May lead larger projects that require cross-functional alignment and support, including large-client installations, global-reaching business initiatives, and/or development of mechanisms to support growth
• May be required to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 3+ years of technical infrastructure management experience
• 3+ years of experience with data center equipment and rack build/installation efforts
• English language proficiency is required (speaking, reading, and writing)

We are seeking a Lead Platform Developer for our client , focusing on enhancing and customizing trading and risk management systems. This role is vital for supporting a dynamic energy trading environment and driving the company's growth.

Responsibilities:

• Gain a deep understanding of energy trading processes to effectively engage with users and stakeholders.
• Design and develop new features for credit and ETRM (Energy Trading and Risk Management) systems using Python, C#, SQL Server, and Azure.
• Build and maintain system components, including APIs, data loaders, reports, and business intelligence tools.
• Address technical challenges across Azure IaaS/PaaS, Databricks, and other modern tools.
• Improve integration, customization, and automated testing for vendor systems.
• Collaborate with internal and external teams to deliver system upgrades, new features, and bug fixes.
• Drive automation efforts, enhance end-to-end testing, and support continuous integration.
• Work within agile frameworks such as Scrum or Kanban, adapting to various delivery needs.
• Provide 3rd line production support for trading applications.

Qualifications:

• At least years of software development experience with advanced skills in Python or C#.
• Strong expertise in SQL, PowerShell, and cloud technologies, particularly Azure.
• Experience with modern data solutions, including Databricks, Data Lakehouse, and Azure Data Factory.
• Familiarity with big data concepts, data pipelines, and reporting tools like Power BI.
• Skilled in system integration, APIs (REST, GraphQL), and database optimization.
• Agile methodology experience (Scrum/Kanban) is preferred.
• Proven work experience in the energy trading, commodities trading, or corporate banking sector.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Mechanical) Oil & Gas for the next phase of their business. They are located in West.

Duties:

• Lead Mechanical and HVAC disciplines for CAPEX projects, overseeing FEED consultants, EPC contractors, and vendors.
• Develop and issue design bases, datasheets, project specifications, and scopes of work for feasibility studies, FEED, and EPC projects.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Validate and approve Mechanical and HVAC deliverables in CAPEX projects.
• Support regulatory approval processes and coordinate with consultants and contractors.
• Collaborate with project management, engineering disciplines, and operations teams.
• Witness factory acceptance tests (FAT) and ensure accurate engineering databases.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 12 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a specialized provider in Asia that focuses on delivering unique solutions for welding gases and safety, aiming to enhance operational efficiency and safety practices across various industries.

• Oversee the entire procurement process, ensuring accurate matching of invoices with orders.
• Conclude all accounts payable transactions, provide the necessary documentation to the Finance department, and acquire the required signatures.

Requirements:

• GCE “O” level and above
• At least 1 year of experience in Purchasing Administration.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our company specializes in offering face-to-face marketing services to organizations, providing them with a powerful way to connect with potential buyers.

Responsibilities:

• Assist clients to represent their brands via F2F marketing
• Come up with marketing solutions with peers
• Meet sales target and team KPI

What to EXPECT:

• Travelling Opportunities
• Personal Growth and Development
• Exposure to the industry
• 1 to 1 Coaching
• Advancement and Workshops

We provide a 2 weeks on-the-job training for no-experience candidates. Apply with us to get to know out company better and start your kickstart your career journey!

Spencer Ogden is looking for an experienced ESG & Sustainability Manager to lead and enhance our global sustainability strategy while ensuring compliance with ESG risks and policies across the region. As a key leader, you will drive strategic ESG initiatives, influence key business decisions, and manage regional sustainability efforts in alignment with our global goals.

Key Responsibilities:

• Leadership & Strategy: Lead the development, implementation, and continuous improvement of Spencer Ogden’s ESG strategy across APAC.
• Corporate Governance: Ensure corporate ESG policies, sustainability statements, and practices are consistently applied across APAC offices in line with global standards.
• Employee Engagement: Foster a culture of sustainability through employee engagement programs that integrate ESG initiatives into everyday business activities.
• ESG Data Management: Lead data collection, tracking, and reporting for carbon emissions (Scope 1, 2, and 3) to meet reduction targets and drive carbon offsetting initiatives.
• Regulatory Compliance: Ensure compliance with local and international regulations, HSE policies, and sustainability reporting standards such as GRI, SASB, and TCFD.
• Stakeholder Collaboration: Work closely with business leaders, external partners, and vendors on ESG-related projects, including carbon offsetting and sustainability tenders.
• Commercial & Strategic Impact: Support commercial project development by providing sustainability input for tenders, bids, and proposals, ensuring alignment with the company’s ESG commitments.
• Charity & Community Engagement: Maintain corporate charity partnerships, integrating social responsibility within ESG strategies.
• Reporting & Auditing: Ensure the timely submission of ESG reports, carbon targets, and the auditing of environmental practices in accordance with ISO standards.

Experience and Skills:

• 2+ years of experience in ESG, sustainability, or corporate social responsibility roles, preferably with a managerial background.
• Proven track record in driving ESG strategies within the APAC region or professional services sectors.
• Experience in carbon reporting and managing Scope 1, 2, and 3 emissions and reduction strategies.
• Strong knowledge of ISO standards and conducting environmental audits.
• Demonstrated leadership in cross-functional teams and project management.
• Experience working in a consultancy or in-house ESG role within the APAC region.
• Familiarity with sustainability reporting frameworks (GRI, SASB, TCFD) and carbon offsetting projects.

Responsibilities:

· Lead the design, architecture, and implementation of end-to-end Big Data solutions.

· Oversee the integration of Cloudera CDH/CDP platforms for data management and analytics.

· Architect scalable solutions using technologies like Cloudera Machine Learning, Elasticsearch, and AML applications.

· Collaborate with data science and engineering teams to optimize the deployment of data models and machine learning pipelines.

· Ensure high availability and disaster recovery of big data platforms using technologies like Kubernetes, VMWare, and Azure Cloud.

· Automate infrastructure and deployment processes using Chef and Shell scripting.

· Implement monitoring and observability solutions using Prometheus, Grafana, and other monitoring tools.

· Manage security frameworks for big data environments using CyberArk and Trend Micro.

· Perform infrastructure troubleshooting and manage incident resolution using Remedy.

· Optimize database performance and management using PostgreSQL.

· Collaborate with cross-functional teams to ensure secure, reliable, and scalable infrastructure on HPE servers.

Requirements:

· Bachelor’s or master’s degree in computer science, Information Technology, or related fields.

· 7+ years of experience in Big Data architecture and infrastructure, with a minimum of 3 years in a lead role.

· Cloudera CDH/CDP platforms and Cloudera Machine Learning.
· Azure Cloud architecture and deployment.

· Experience with Kubernetes, VMWare, RHEL, and container orchestration.

· Monitoring tools: Prometheus, Grafana.

· Security tools: Trend Micro, CyberArk.

· Scripting: Shell scripting and automation with Chef

· Strong experience with Tableau and SAS for data visualization and analytics.

· AML application expertise and experience with Elasticsearch.

· Database expertise in PostgreSQL

· Strong experience in infrastructure management with HPE servers.

· Proven experience in working with cloud and on-premises environments.

· Experience with disaster recovery, high availability, and security compliance.

· Experience with DevOps practices and continuous integration (CI) pipelines.

· Experience managing large-scale environments and multi-tier architectures.

· Strong problem-solving and critical-thinking skills.

· Excellent communication and leadership abilities.

· Ability to work collaboratively in a fast-paced, dynamic environment.

· Strong organizational and multitasking skills

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus: Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.Review, comment and approve Subcontractor / Supplier documents based on Company and Project requirementsAssist in setup and coordination of Classification Society (CS) and Regulatory Compliance (RC) management framework together with CS and RC coordinators.
• Collaborative Coordination Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed PhaseAssist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.Assist to attend Pre-Inspection Meetings with Supplier Quality Engineers/Vendor Inspection Coordinators and Package Manager/Engineer on critical equipment and packages.
• Analytical Skills and Problem Solving:Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements

• Experience: Min10 years of QAQC experience with at least 3 years in a leadership/supervisory.
• Skills: Proven track record with strong coordination skills.Excellent planning and organizing skills.Excellent communicator Excellent collaborator with cross-functional teams In-depth knowledge of quality management system (ISO 9002, API Q1/Q2)

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for a Lead Android Engineer who possesses a passion for pushing mobile technologies to the limits. As an Android Engineer you will focus on developing high quality apps that delight our clients. If you have a good foundation in software engineering and strong interpersonal skills and are passionate about collaborating with designers, product managers and backend engineers to build award winning apps, this role will be ideal for you. As an Android Lead, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.

Key Responsibilities

• Build and maintain Android apps using Kotlin and the latest features of the Android SDK and Jetpack libraries
• Refactor code to improve performance, stability and maintainability
• Develop with testing in mind and leverage testing frameworks to produce high quality code
• Writes design/implementation documentation
• Be responsible for designing, implementing, unit testing, code reviewing in various components/projects
• Work with other members of a planning team to develop a prototype plan for an enterprise system, including what key features system users require in the system as well as integration strategies to update existing systems that will transition into the new system built down the road.
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Scale continuous integration and delivery on a global level and teach others how to use it to mitigate risk and compliance issues. Contribute to an existing continuous integration and delivery community / tool.
• Accountable to work with the team and Architect to execute on the technical design and solutions.
• Leadership - Acknowledge that there are different programming paradigms and can argue where a certain paradigm / language is applicable. Serve as the go-to moderator or mentor for members to seek technical guidance from.
• Continuous Improvement – Work with tribe coaches, platform leads, ITALs to drive the execution and implementation of innovative ideas and initiatives that benefit the platform and project.
• Plan and execute all deployment of system features and monitor for successful integration, maintaining the system throughout its lifecycle
• Work with the design team to perfect the UI and UX
• Adheres to strict delivery schedules

Prerequisites

• 5-8 years of professional experience in Android development
• 1-2 years of team leading experience
• Banking experience is a plus.
• Strong foundation in Android development (Kotlin, Android SDK, MVVM, Koin, LiveData)
• Firm grasp of Google Material Design and Apple Human Interface Guidelines
• Good knowledge of the Gradle DSL, product flavours and dimensions
• Experience in interfacing with REST APIs using Retrofit, OkHttp, Gson, Moshi
• Experience in Espresso and Robolectric
• Experience in publishing to the Playstore
• Knowledge of functional reactive programming (e.g. Rx, Flow) will be a plus
• Exposure to an Agile working environment and tools will be a plus

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus : Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.Review, comment and approve Subcontractor / Supplier documents based on Company and Project requirementsAssist in setup and coordination of Classification Society (CS) and Regulatory Compliance (RC) management framework together with CS and RC coordinators;Involve in Quality Walks during site quality surveillance when required Assist to manage the project lessons learned and initiate improvements and ensure experience transfer.
• Collaborative Coordination: Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed PhaseAssist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.Assist to attend Pre-Inspection Meetings with Supplier Quality Engineers/Vendor Inspection Coordinators and Package Manager/Engineer on critical equipment and packages.
• Analytical Skills and Problem Solving: Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Summary:

The Lead Piping Engineer is to have a strong background in piping engineering, with the ability to lead and mentor a team of engineers and designers.

The Lead Piping Engineer is to be conversant with widely recognized piping design requirements, codes and standards which is to be applied to Single Point Mooring (SPM), Topside and Subsea systems. Furthermore, shall be conversant in subsea pipeline design and selection, able to understand load interfaces of the subsea pipelines as well as other interfaces like soil and structural interactions.

Responsibilities:

• Technical Lead in developing Piping system design on Single Point Mooring Systems and other product offerings.
• Lead, mentor, and develop a team of piping engineers and designers, fostering a collaborative and high-performance work environment.
• Manage the entire lifecycle of piping systems design deliverables, from the Tendering phase and Front-End Engineering Design (FEED) to EPC (Engineering, Procurement, and Construction) execution. Ensure that designs comply wiManage the entire lifecycle of piping systems design deliverables, from the Tendering phase and Front-End Engineering Design (FEED) to EPC (Engineering, Procurement, and Construction) execution. Ensure that designs comply with project requirements and that all milestones and deadlines are achieved.
• Continuously monitor project progress, identify potential risks, and implement effective mitigation strategies to ensure successful completion of the project.
• Lead the preparation of essential piping system design calculations and deliverables for EPC projects. This includes, but is not limited to, piping and instrumentation diagrams (P&IDs), piping specifications, datasheets, sizing, stress, and pressure drop calculations.
• Possess some knowledge of process engineering to enhance the integration and effectiveness of piping system designs.
• Oversee the entire piping system vendor requisition process, such as preparation of technical specifications and requirements, from quotation, evaluation, selection, installation, and delivery.
• Implement cost-saving initiatives and value engineering practices to optimize project budgets. Drive continuous improvement efforts within Piping discipline.

Requirements:

• Bachelor’s Degree in Engineering. 10 to 15 years relevant experience in Piping/Mechanical Engineering.
• Possess hands-on experience of at least 5 years as Lead Piping Engineer of large sized FPSO/Offshore platform/Topsides Modules projects
• Software: Aveva E3D, Advanced Autocad Skill, Caesar II, Microsoft Word and Excel

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus: Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actionsReview, comment and approve Subcontractor / Supplier documents based on Company and Project requirements.
• Collaborative Coordination: Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specificationsAssist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed PhaseAssist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.
• Analytical Skills and Problem Solving : Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Involve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements

• Experience : Min. 10 years of QAQC experience with at least 3 years in a leadership/supervisory role.,Min of 2 FPSO/FSO Projects Completion.
• Skills: Proven track record with strong coordination skills ,Excellent planning and organizing skills. ,Excellent communicator ,Excellent collaborator with cross-functional teams ,In-depth knowledge of quality management system (ISO 9002, API Q1/Q2).
• Education : Relevant Engineering or related Technical Degree.

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus:Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.Review, comment and approve Subcontractor / Supplier documents based on Company and Project requirementsAssist in setup and coordination of Classification Society (CS) and Regulatory Compliance (RC) management framework together with CS and RC coordinators Involve in Quality Walks during site quality surveillance when requiredAssist to manage the project lessons learned and initiate improvements and ensure experience transfer.
• Collaborative Coordination : Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed PhaseAssist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.Assist to attend Pre-Inspection Meetings with Supplier Quality Engineers/Vendor Inspection Coordinators and Package Manager/Engineer on critical equipment and packages.
• Analytical Skills and Problem Solving:Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements:

• Experience : Min. 10 years of QAQC experience with at least 3 years in a leadership/supervisory role ,Min of 2 FPSO/FSO Projects Completion.
• Skills: Proven track record with strong coordination skills.Excellent planning and organizing skills.Excellent communicatorExcellent collaborator with cross-functional teamsIn-depth knowledge of quality management system (ISO 9002, API Q1/Q2)

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus: Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.
• Collaborative Coordination : Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed Phase Assist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.
• Analytical Skills and Problem Solving : Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements

• Experience : Min. 10 years of QAQC experience with at least 3 years in a leadership/supervisory role. Min of 2 FPSO/FSO Projects Completion.
• Skills : Proven track record with strong coordination skills. Excellent planning and organizing skills.Excellent communicator Excellent collaborator with cross-functional teams In-depth knowledge of quality management system (ISO 9002, API Q1/Q2).

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

Responsibilities:

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with development team to make understand project requirements and ensure these are met.
• Define best practices and standards for the web service implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.
• Good knowledge of CICD.
• Write & review Junit, functional and end-to-end tests.
• Identify and resolve performance and scalability issues.
• Understanding of Operating system like Linux, IBM AIX Server
• Support User acceptance testing and get sign off
• Deploy of web application and web service in UAT & Production
• Write Functional Specification & Technical documents
• Working with version control system - Git or similar systems

Requirement:

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with JSF, Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Web service (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Strong hand-on on application server like WebSphere, WebLogic or JBOSS.
• Strong hand-on experience on the Database like Oracle, Microsoft SQL Server
• Good Understanding of the Operating system like Linux, IBM AIX Server
• Good documentation skills to write FSD & TSD
• Hand-on on Git or similar systems

About fileAI

fileAI is on a mission to eliminate low-value tasks within the organization for good. We connect

systems and process data in any shape and form, without the need for manual handling. We leverage the

newest technologies to drive business towards 100% automation, one workflow at a time.

About the role

The Pre-Sales & Delivery Lead will oversee the Solutions team to plan, execute, and deliver complex software

projects. This role involves coordinating with cross-functional teams, managing client relationships, and

ensuring that projects are delivered on time, within scope, and within budget. The ideal candidate will

have a strong technical background, excellent project management skills, and a proven track record in

delivering SaaS solutions.

This role is based in Singapore where you’ll work directly alongside our founders and leadership team to

grow our business globally. This is the perfect role for someone who is eager to bring immediate impact

and shape our global sales organization.

How you’ll contribute

● Develop comprehensive project plans, including timelines, milestones, and resource allocation.

● Lead project kickoff meetings to ensure alignment on objectives and deliverables.

● Serve as the primary point of contact for clients throughout the project lifecycle. Manage project

execution, monitoring progress against the plan, and making adjustments as necessary.

● Maintain strong relationships with key stakeholders, ensuring clear and consistent

communication.

● Address client concerns and provide regular updates on project status.

● Coordinate with cross-functional teams, including development, QA, and customer success, to

ensure seamless project delivery.

● Facilitate regular team meetings to track progress, resolve issues, and ensure alignment.

● Identify potential project risks and develop mitigation strategies.

● Monitor and manage risks throughout the project lifecycle, ensuring timely resolution of issues.

● Conduct post-project reviews to identify lessons learned and areas for improvement.

● Ensure that all project deliverables meet quality standards and client expectations. Oversee the testing and validation of software solutions prior to deployment.

● Implement best practices for project management and software development.

● Manage project budgets, tracking expenses and ensuring cost-effective delivery.

● Allocate resources effectively to ensure project objectives are met.

● Prepare regular financial reports for senior management.

● Track and report on project performance metrics, including delivery timelines, budget adherence,

and client satisfaction.

● Provide regular project status reports to senior management and stakeholders.

● Utilize project management tools to maintain accurate project documentation.

Who you are

● Bachelor’s degree in Computer Science, Engineering, or a related field. PMP or similar

certification is a plus.

● At least 5-7 years of experience in project management, with a focus on software development

and delivery.

● Proven track record of managing and delivering complex SaaS projects.

● Proven experience in leading and mentoring solutions teams.

● Strong technical background with knowledge of software development processes and

methodologies.

● Excellent project management skills, including the ability to plan, execute, and monitor projects.

● Excellent communication, negotiation, and interpersonal skills.

● Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Perks & Culture

● Competitive salary, performance-based incentives, uncapped leave.

● Dynamic and collaborative work environment.

● Grow & learn with a fast-growing organization.

Min. 8 years working experience in piling foundation supervision during piling stage of the project; supervision in HDB BTO projects.

To carry out site supervision and inspection of the works to ensure the works are constructed to required quality and accuracy

Supervision & Inspection for bore piling, ERSS, earth retaining wall & precast work with approved dwg, specification, rule & regulation.

Monitoring in structural material test and checking Method Statements, tests and drawings

Work closely with Consultants, Client & authority and attend progress and technical meetings

Reply some RFA/RFI and Maintain updated drawings/RFA/ RFI, all site records

Responsibilities:

• Oversee the generation of motor insurance quotations using digital tools for Insurance Managers and External Partners, ensuring accuracy and compliance with company standards.
• Lead the management and follow-up on quotations within the designated portfolio, focusing on improving response times and enhancing customer satisfaction.
• Act as the primary liaison with insurance company underwriters regarding quotes and related inquiries.
• Collaborate closely with Insurance Managers to ensure proper documentation and successful closure of each deal, providing guidance and support as needed.
• Drive initiatives to enhance quotation and processing procedures through technology, actively participating in project development and implementation.
• Mentor and support the Operations Executive and other team members in daily operations and ad-hoc projects, fostering a collaborative and productive work environment.
• Perform additional tasks as assigned by superiors, contributing to the overall success of the team and the company.

Knowledge & Qualifications:

• High school diploma or equivalent;
• Possession of insurance qualification certificates in General Insurance (BCP, PGI, CGI) is a strong advantage.
• Experience in a leadership role or as a Senior Executive specializing in Clerical/Administrative Support or a related field is ideal.
• Preferably at least 2 years of relevant work experience, with a proven track record of managing projects and leading teams.

Skills:

• Strong analytical, communication, and time management skills, with the ability to prioritize tasks effectively.
• Detail-oriented with excellent documentation and organizational skills.
• Proactive with a positive attitude, capable of inspiring and leading a team.
• Strong problem-solving skills and the ability to make informed decisions under pressure.

Benefits:

• Be part of a rapidly growing company.
• Work with a high-achieving and enjoyable team.
• 5-day work week.
• Performance bonus.
• Annual leave starting at 14 days.
• Attendance allowance.
• Meals provided.

Your Role

As a Lead ML Engineer, you will play a leading role in operationalizing ML Models developed by CLIENT’s data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.
• Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

Technical Skills

• At least 10 years of experience as a ML Engineer, working with Python, ML libraries, and large-scale data processing framework.
• Advance proficiency in Python used both for ML and automation tasks.
• Experience in working with ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Experience in working with large-scale data processing framework, such as Hadoop, Spark, or Dask.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Soft Skills

• Good knowledge of Devops process and principles
• Strong in Software Engineering fundamentals
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong Organizational skills
• Visual Thinking

We are looking out for a dynamic and dedicated candidate to join our Moving Services team as a Business Lead Supervisor. This is where you’ll play a key role in team leadership, operational excellence, and customer relationship management.

Key Responsibilities:

1. Team Leadership: Supervise, mentor, and provide guidance to a team of supervisors, fostering a collaborative and productive work environment.
2. Operational Oversight: Assist the Business Manager in overseeing daily operations, ensuring compliance with company procedures and standards.
3. Customer Relationship Management: Engage with customers by addressing inquiries, resolving issues, and assisting with the issuance of invoices.
4. Communication Facilitation: Act as a liaison between management, supervisors, and frontline staff to ensure smooth and effective communication.
5. Problem-Solving: Help resolve conflicts and operational issues by identifying and implementing effective solutions.
6. Training & Development: Coordinate training programs to enhance the skills and knowledge of supervisors and team members.
7. Reporting & Analytics: Support the Business Manager in analyzing sales and operational data, offering insights to optimize processes and improve fulfilment rates.
8. Ad-Hoc Support:Assist the Business Manager with other duties and projects as needed.

Qualifications:

1. Valid Class 3 Driving License or Higher.
2. 3-5 Years of Supervisory Experience: Proven ability to manage teams effectively.
3. Strong Communication & Interpersonal Skills: Ability to interact professionally with both internal teams and customers.
4. Adaptability: Comfortable working in a fast-paced, ever-changing environment.
5. Logistics Experience (Preferred but Not Required): Experience in the logistics or moving industry is a plus.
6. Proficiency in Microsoft Office (Word & Excel).

Job Summary:

The Lead Electrical Engineer will be responsible for the design, development, and management of electrical systems for FPSO projects. This role involves leading a team of engineers, ensuring the safe and efficient design and operation of electrical systems including power generation, distribution, and control systems on FPSO vessels. The Lead Electrical Engineer will ensure all work complies with project specifications, industry standards, and safety regulations.

Key Responsibilities:

• Lead the electrical engineering design for FPSO projects, including power generation, distribution, control, and communication systems.
• Ensure compliance with industry standards (IEC, IEEE, NEC), client specifications, and regulatory requirements (ABS, DNV, Lloyd’s Register).
• Supervise the selection, specification, and installation of electrical equipment such as transformers, switchgear, motors, generators, and lighting systems.
• Collaborate with multidisciplinary teams (process, instrumentation, mechanical) to ensure seamless integration of electrical systems into overall FPSO operations.
• Review and approve electrical design documentation, including drawings, calculations, data sheets, and technical specifications.
• Oversee the testing, commissioning, and troubleshooting of electrical systems, ensuring optimal functionality and safety.
• Develop and implement electrical system maintenance strategies for FPSO operations to ensure long-term asset integrity.
• Manage electrical engineering teams, including mentoring junior engineers and ensuring efficient resource allocation.
• Conduct risk assessments and ensure all electrical systems adhere to HSE (Health, Safety, and Environment) guidelines and safety standards.
• Liaise with external stakeholders, including clients, vendors, and regulatory bodies, to ensure compliance with project objectives.
• Provide technical support during the construction, installation, and commissioning phases of FPSO projects.
• Stay updated with technological advancements in electrical systems and apply innovative solutions to improve performance and efficiency.

Qualifications:

• Bachelor’s degree in Electrical Engineering or related field (Master’s preferred).
• A minimum of 10 years of experience in electrical engineering, with at least 5 years in a lead role, preferably within the oil and gas industry and FPSO projects.
• Strong knowledge of FPSO electrical systems, including high-voltage and low-voltage systems, power distribution, and control systems.
• Proficiency with electrical engineering software (e.g., ETAP, AutoCAD, or similar tools).
• Familiarity with international standards (IEC, IEEE, NEC) and classification society rules (ABS, DNV, Lloyd’s Register).
• Strong leadership, communication, and project management skills.
• Excellent problem-solving abilities, with experience in troubleshooting complex electrical issues in offshore environments.

Job Description & Requirements

Job Description & Responsibilities

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus:Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.Review, comment and approve Subcontractor / Supplier documents based on Company and Project requirementsAssist in setup and coordination of Classification Society (CS) and Regulatory Compliance (RC) management framework together with CS and RC coordinators;Involve in Quality Walks during site quality surveillance when requiredAssist to manage the project lessons learned and initiate improvements and ensure experience transfer.
• Collaborative Coordination: Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed PhaseAssist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.Assist to attend Pre-Inspection Meetings with Supplier Quality Engineers/Vendor Inspection Coordinators and Package Manager/Engineer on critical equipment and packages.
• Analytical Skills and Problem Solving:Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements:

• Experience : Min. 10 years of QAQC experience with at least 3 years in a leadership/supervisory role.Min of 2 FPSO/FSO Projects Completion.
• Skills : Proven track record with strong coordination skills.Excellent planning and organizing skills.Excellent communicatorExcellent collaborator with cross-functional teamsIn-depth knowledge of quality management system (ISO 9002, API Q1/Q2)

IT Problem Management Lead

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

The IT Problem Management Lead, as part of the IT Service Management (ITSM) team at a financial institution ensures that ITIL processes are operationally relevant and optimized, providing technology teams with a framework to deliver effective IT services to customers.

The Technology Problem Manager is tasked with identifying, analyzing, and mitigating the root causes of major incidents and recurring IT issues. This role is crucial for maintaining long-term stability within the IT environment by preventing incidents from recurring, enhancing system performance, and minimizing disruptions.

Key Responsibilities

• Proactively identify potential problems through analysis of incident trends and service data.
• Lead root cause analysis (RCA) initiatives for recurring and major incidents to prevent future occurrences.
• Document the outcomes of RCA meetings, ensuring comprehensive investigations that consider all contributing factors and potential systemic issues.
• Present root cause analyses, action plans, and resolutions clearly to both technical and non-technical stakeholders.
• Communicate findings and updates with relevant parties to enhance service reliability.
• Maintain and improve the problem management process in accordance with ITIL best practices.
• Oversee the Known Error Database (KEDB), ensuring that all known errors are accurately documented and accessible to relevant teams.
• Monitor and track known errors to ensure they are addressed promptly, minimizing operational impact.
• Collaborate with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds with relevant teams to improve the efficiency of incident resolution.
• Identify risks that could lead to disruptions and work proactively to mitigate them through effective problem management.
• Track and report all problem management-related key performance indicators (KPIs) in a timely manner.

Requirements

• A minimum of 5 years of experience managing problem investigations within a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are a plus.
• Excellent communication and writing skills, with the ability to articulate complex matters clearly.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and incident resolution in multi-vendor and multi-platform environments.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-motivated and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060