The scope of responsibilities includes the following:

Strategy

• Keep abreast of ServiceNow road map, suggest features which the company can reap benefit from, to improve business workflow and operation
• Collaborate with business stakeholders and Tech project teams, provide direction on optimal use of the ServiceNow platform
• Ensure that the ServiceNow products implemented are well maintained to meet or exceed stakeholders’ reasonable expectations
• Hold technical responsibility for applications across the delivery of ServiceNow production pipeline. This includes control of technical scope, adherence to scope and implementation in-line with best practices

People and Management

• Manage ServiceNow application development team, be responsible for the team’s delivery
• Manage execution of projects, BAU activities, delivery schedule, technical difficulties
• Before deployment to live environment, ensure that technical solutions are properly tested end-to-end, changes communicated to affected parties, documentation completed
• Collaborate in agile, multi-disciplinary teams
• Report to management project and BAU status

Technical

• Involved in business analysis in consulting business users to identify and gather requirements, translates to technical solutions, process flow on ServiceNow platform
• Build, unit test and deliver the technical solutions, process flow on ServiceNow platform, to meet business needs
• Participate in end-to-end testing of the solutions where relevant
• Create relevant documentation
• Communicate to business users for delivery
• Prioritise outstanding tasks for the team
• Maintain the integrity of the ServiceNow tool across production and non-production environments, following established work process

C. Job Profile

Required Skills and Knowledge

People and Management

• Ability to manage execution of multiple initiatives, projects delivery
• Proactive and take ownership
• Ability to work autonomously and set priorities in a deadline-driven environment
• Strong perseverance towards attaining goals and effective time management
• People oriented, able to work with business stakeholders and technical teams
• Self-motivated, analytical, meticulous
• Keen to influence others with means of new technologies
• Good written and verbal English communication skills
• Insist on higher standards

Technical

• Possess deep ServiceNow application knowledge and have been widely exposed to designing and developing business processes
• Working knowledge of ServiceNow design, implementation, and administration
• Experience on ServiceNow Platform across multiple applications, (ITSM (key focus) / ITOM / WSD / CSM/ HRSD / SPM / ITAM)
• Experience with ServiceNow incident, change, problem, service request, CMDB and knowledge management applications, Employee Centre
• Working knowledge of ServiceNow OOTB APIs, ServiceNow best practices.
• Experience in troubleshooting ServiceNow applications, integration and security issues.
• Working knowledge of integrating ServiceNow with tools such as, other ServiceNow instances, Okta, JIRA, AWS, SolarWinds, Nexthink, VMWare Workspace One, Workvivo etc.
• Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes
• Experience with Integration Hub, Automation Engine and App Engine would be an advantage

Required Qualifications

• Degree/Diploma in Information technology or related field
• ServiceNow Certified Application Developer
• Minimum of 8 years of experience in designing and developing applications and business processes on ServiceNow Platform
• Minimum 3 years of supervisory and project leading experience

Main Purpose of the Job:

The Lead Resident Technical Officer represents clients on construction sites. He/She must be able to read and interpret architectural drawings and details of construction projects and ensures that construction projects follow contracts and regulations. He/She shall be working under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project. He/She works indoors at project site’s office, and may also work outdoors at the project construction sites when required.

Job Description (Key Responsibilities):

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Assist in preparing progress reports
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

• Diploma/Degree in Civil & Structural (C&S) Engineering (or) Possess at least the National Construction Certificate of Supervision (NCCS)
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Minimum 5 years’ experience in site supervision of HDB BTO projects.
• Essential to have good knowledge and experience in architectural, Civil & structural and M&E works.
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification.

About Asia Infrastructure Solutions:

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

• Should have 15+ years of IT experience. Minimum of 12+ years experience in T24 Transact.
• Experienced in Private and wealth banking business domain. Knowledge on T24 core modules, Securities, Derivatives, Structured Products modules in Transact.
• Experience as a Core banking Business Architect with hands-on knowledge on Temenos Transact R16 and higher and with Temenos Architecture know-how.
• Must be able to provide approach, strategic and system guidance on configurations and design.
• Strong understanding of banking processes and products.
• Experienced in end-to-end implementations.
• Transact Core, EF, TDH, TWS, Analytics, Jboss, WebSphere, DSF-Workbench, Payment Interfaces BIC & MKS
• Must lead and facilitate workshops and effectively manage stakeholders.
• Understanding of deployment architecture, and infrastructure
• Exposure to TAFJ, Integration and Interaction framework (IRIS), API, TDH, DATA framework
• Experience working in Agile environment.
• Must possess excellent communication, written, oral and interpersonal skills.
• Private Banking Experience MUST
• Strong Temenos Architectural knowhow
• Strong Understanding of Integration Architecture – Message / Streaming / API
• Will have to work closely with the Product Owner, Scrum Master and BA
• Functional Knowledge in Private banking modules in T24 is an added advantage

As an Equipment Engineer, you will own all assigned toolsets. The preferred candidate can troubleshoot difficult and poorly defined problems related to mechanics, electronics, and processes using tool knowledge/experience, SPC, schematics, and other available resources. The candidate will collaborate extensively with the area maintenance team and process engineering. Some collaboration will be with tool vendors, other area engineers/managers, procurement, and production.

Responsibilities:

• Provide technical leadership and management of 200MM and 300MM Semiconductor processing equipment in Support of Main Stream Semiconductor Processes and Advanced Packaging processes. Highly desirable for a candidate to have a background in at least one of the following areas: Photolithography, PVD and CVD Thin Films, Dry Etch, Wet Etch /Wafer Clean, Diffusion, Bond, Electroplate (ECD), CMP, or Metrology (some areas may be combined).
• Work with process engineering to drive root-cause corrective actions for equipment failures, implement permanent solutions, and eliminate chronic and long-term down events.
• Lead continuous improvement teams to drive tool matching, availability, and throughput improvements and reduce risk.
• Management of new tool installation, start-up, and tool upgrades to increase fab capability and capacity, lower costs, and improve yields.
• Work with minimal supervision, balancing competing priorities, to serve the needs of the Maintenance, Production, and Development organizations.
• Participate in cross-functional teams that create efficiencies across all layers of the organization.

Required Qualifications

• Degree / Diploma with 10+ years of relevant Semiconductor Industry Experience in Mechanical, Electrical, or Chemical Engineering, Materials Science, Physics, or another relevant Engineering discipline.
• 6+ years of experience within the respective areas of expertise. Experience should include one or more: Semiconductor Wafer Handling, RF Power, High Vacuum, Toxic Gas Delivery systems, Precision Optics, and Wet Chemistry.
• Demonstrated experience with the application of structured problem-solving methodology.
• Positive interpersonal skills, highly energetic and self-motivated.
• Demonstrated ability to meet requirements and deliver results.
• Ability to manage and execute multiple projects simultaneously and shift priorities to meet business needs.

Preferred Qualifications

• Diploma or Bachelor of Science/Engineering in Mechanical, Electrical or Chemical Engineering or Materials Science, Physics or other relevant Engineering discipline.
• Semiconductor Wafer Handling, RF Power, High Vacuum, Toxic Gas Delivery systems, Precision Optics, Wet Chemistry.
• Positive interpersonal skills, highly energetic and self-motivated.
• Experience with Automated Fault Detection and Classification Systems (FDC).
• Strong background with utilizing SPC.
• High level of understanding of equipment component behaviour.
• Experience Integrating Equipment Maintenance Management Software

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers our Maisons and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners and our Maisons.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, Maisons, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization for Maisons.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions for regional Maisons.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and Maisons’ peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact for regional Maisons to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, Maisons, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally by Maisons.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

Job Description:

• The successful candidate will be primarily responsible for performing development activity for Client Lifecycle Management System (CLM).
• The qualified candidate is expected to have a thorough understanding of software development life cycle and experience in delivery of the software development in an enterprise environment.
• This resource is expected to lead the discussions on deliveries, analyse functional solution and impact to existing systems.
• The incumbent is expected to evaluate the requirement and provide estimates on effort, plan for the delivery activities and create/review the Technical Design Document.
• The incumbent is also expected to guide junior and vendor to ensure quality deliveries.
Job Responsibilities
• Planning: Plan for development activities and provide effort estimates.
• Requirement Gathering: To discuss and work with System Analysts to understand and analyze user/business/system functional requirements to determine the delivery requirements.
• Create Technical Impact Analysis: Conduct risk assessment to examine, evaluate existing vs. to-be processes, determine and identify any technical constraints and limitations to the proposed solutions. Design technical solutions based on Functional Specification Document.
• Development & Unit Testing: Build solutions based on Technical Specification and conduct unit tests to ensure quality of development.
• Create Release Documents: Create or review documents related to system release or deployment.
• Incident support: Provide technical support in resolving incidents. Conduct root cause analysis.
• System Testing: Support test activities to ensure all errors reported are resolved timely. Assist in integration test and user acceptance test.
• Incident support: Provide technical support in resolving incidences and conduct root cause analysis.
• Guidance and coaching: Provide the necessary guidance and coaching to team members and vendor staff on timely and quality deliverables.
• Timely escalate issues to PM of any challengers and issues.
• All other duties and tasks as assigned.

Requirements:

• Bachelor’s degree in computer science or information technology.
• 8- 10+ years' experience in software development using .Net technologies, preferably C#.Net.
• Experience working in a bank or financial institution is preferred.
• Experience in deploying, and maintaining, cloud-native .Net applications on Microsoft Azure.
• Hands-on experience in developing Azure Functions, Azure messaging computes.
• Good knowledge in SDLC methodologies (Waterfall and/or Agile).
• Good presentation, communication, and coordination skills.
• Proactive and self-motivated.
• Proven track record of team leading experience.
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.

Key Responsibilities:

• Develop and implement a comprehensive user growth strategy aligned with company goals, identifying and prioritizing growth opportunities across various channels and markets. Establish KPIs for user acquisition, activation, retention, and revenue growth.
• Lead and manage multi-channel marketing campaigns, including paid ads and affiliate marketing, to drive significant user sign-ups and boost platform engagement.
• Analyze traffic and campaign data, utilizing data-driven analysis to optimize and adjust marketing efforts, and improve campaign performance and ROI.
• Stay informed of market trends and latest developments, uncover product selling points, and drive user growth and engagement through effective campaign management, ultimately enhancing user activity and retention.
• Build, lead, and mentor a high-performing growth team, which includes specialists in marketing, analytics, user experience, and KOL management. Promote a collaborative and results-driven environment.

Requirements:

• Bachelor’s degree in Marketing, Business or a related field
• A minimum of 7-10 years of experience in leading and managing user growth and performance marketing campaigns within the financial services or trading industry.
• Strong ability to optimize advertising strategies based on competitive analysis and market data, continuously improving performance metrics.
• Capability to align advertising strategies with company growth goals and execute plans to maximize user acquisition and engagement.
• Proven leadership and team management capabilities, with experience in building and developing successful growth teams.
• Exceptional communication and interpersonal skills, with bilingual proficiency in English and Chinese to effectively manage Chinese-speaking stakeholders and global KOL partnerships.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Service Delivery Operations Lead whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Service Delivery Operations Lead

Job Description:

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill 2.

2. Troubleshooting and Analysis Skill

3. 3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

Requirements:

• Minimum Qualification: Engineering graduates from Electronics/Instrumentation
• Experience: 8-12 years
• Must Know: DeltaV™ Safety Instrumented System (or SIS) software and Hardware and Configuration for Oil & Gas, Petrochemical and/or Chemical industry

Responsibilities:

• Provide technical leadership to Projects with strong system and functional knowledge of DeltaV™ Safety system combined with project execution
• Provide technical leadership to SIS ESD (Emergency shutdown systems) and FGS (or Fire Gas System) Projects with strong system and functional knowledge of DeltaV™ SIS, combined with project execution

· Contributing to the successful completion of assigned DeltaV™ Projects

· Ability to identify clear decisions or recommendations that may emerge from meetings and discussions

• Delivery of design and implementation of SIS with focus on process design, configuration, testing on EMR DeltaV™ internal system and Customer site system
• Ensuring the compliance to the project quality standards
• Delivering project documentation & records
• Interacting/coordinating with cross functional teams of other global office to ensure consistency in project deliverables
• Accountable for project planning, efforts estimation, scheduling, scope implementation, efforts monitoring/control, progress reports, quality and reviews for assigned scope on the project, on site until completion of SAT (or Site Acceptance Test), and further support as required by the contract
• Responsible to engage with overseas country Customers and doing necessary project coordination with Customers, Engineering Contractors and/or Consultants
• Achieving cost & time targets for assigned scope

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description:

• Liase with Engineers & Managers on their purchase requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, prices etc
• Process purchase requisition, create and match POs in SAP etc.
• Review and follow-up on tender bids and documentation.
• Provide administrative support as assigned.

Job Requirements:

• Candidate must possess at least a Diploma or Degree in Business Studies.
• Preferably with purchasing system experience as Administrator/Owner.
• Fresh graduates are welcome.
• Proactive, positive, and responsible individual.
• Able to work under tight deadlines with a strong sense of urgency.
• Immediate vacancy

Senior / Lead Mobile Games Designer

• Full time/Permanent
• Monday to Friday, 10am to 7pm
• Comes with 13-mth Annual Wage Supplement
• Free office snacks & drinks
• Company provides AIA Group Health & Surgical/Outpatient Medical Benefits
• Location: Labrador Park - mTower

We are currently looking for a motivated and skilled Senior / Lead Mobile Games Designer.

Job Requirements:

• Possess Degree in related Games Design discipline who have conceptualised from 0 to 1 and shipped at least 1 or more successful mobile game in the last 2 to 3 years.
• Strong understanding of the market and target audiences for casual mobile gamers.
• Excellent communication – active listening skills, accessible verbal and written presentation
• Able to work independently and under pressure and produce results under sometimes tight schedules
• Self-directed within a team context
• Creative, innovative, positive problem solving perspective

Job Types: Full-time, Permanent

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

About the role

My client Growth Strategy Lead to drive the expansion and development of a cutting-edge decentralized finance (DeFi) platform

This is a key role that will manage the creation and execution of growth strategies, focusing on engaging active traders and fostering user adoption across multiple DeFi ecosystems.

You will leverage your expertise in crypto markets to execute comprehensive campaigns, craft trading strategies, and collaborate closely with cross-functional teams to ensure the platform’s success.

About the role

Reporting to the Product Director, your responsibilities would includes

• Lead the charge in establishing and scaling the DeFi platform, focusing on growth from the ground up.
• Develop and execute comprehensive strategies for user acquisition, focusing on attracting professional traders and expanding the user base through effective marketing and strategic partnerships.
• Oversee and manage multi-strategy portfolios, with an emphasis on crypto derivatives, ensuring performance aligns with growth objectives.
• Drive the creation and optimization of trading systems by contributing to product development and working closely with engineering teams to build seamless solutions.
• Engage in market research and data analysis to identify key opportunities for growth and risk management, executing tactical initiatives to capitalize on these insights.
• Collaborate with influencers, key opinion leaders (KOLs), and other marketing channels to promote platform adoption and establish a strong presence in the market.
• Build and maintain long-term relationships with top-tier traders, offering tailored programs and incentives to foster loyalty and community engagement.
• Shape the platform’s tokenomics and collaborate on its community-building strategies to ensure sustainable growth.

Job requirements

• Strong expertise in crypto derivatives and a deep understanding of the DeFi landscape, including protocols, tokens, and key projects.
• Proven experience leading growth initiatives for crypto-related platforms, with a demonstrated ability to build strategies that attract and retain traders and users.
• A strategic mindset with problem-solving abilities that drive platform growth, from conceptualization to execution.
• Ability to manage and execute a go-to-market (GTM) plan for platform launches, focusing on scalability and market penetration.
• Excellent communication and storytelling skills, with experience collaborating with traders, developers, and other stakeholders.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Job Responsibilities

· Lead the project & design department in the execution of projects from design inception to tender calling to execution and handling over of projects for both new build or A&A works, including pre and post construction stage.

· Provide leadership, direction and guidance to the project team and managing risks for the successful completion of projects, within time, cost, and workmanship.

· Provide leadership, direction, and guidance to the design team on test fitting of layouts, curation of design intents, material selections, keeping abreast of innovative or creative design solutions, including constant updating of design bible.

· Co-ordinate the efforts of all parties involved in the project, which include the architects, consultants, contractors, sub-contractors, and labourers etc.

· Propose A&A projects/business plan, support corporate development team in terms of cost feasibility study, authorities’ compliance study and obtain necessary budget/investment approval.

· Prepare and execute contingency plan for any unforeseeable situation.

· Organize and direct Company’s resources, personnel, and facilities as and when required, to manage the projects efficiently and effectively.

· Report to General Manager and update regularly to Head Office on the progress of different projects, on a weekly basis.

· Handle ad hoc assignments or tasks as required.

Requirements:

· Degree in Building Construction or related disciplines.

· Minimum 5 years’ experience in Project & Design Management and capable of leading a team.

· Familiarity with local building codes and authority approval procedure.

· Candidates with developer background will be preferred.

· Good track record of completed project and preferably from start to end.

· Strong communication and problem-solving skills.

· Driven individual with ability to work independently.

· Meticulous, able to take initiative & multi-task.

​Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Flight Ops. This position is based in Singapore.

Trainee Air Hub Lead - Flight Ops

Responsibilities

Monitor and disseminate airline schedules to other departments, airline representatives and external business units.

• Ensure movement messages are transmitted promptly.

• Coordinate with relevant department(s) on crew’s request.

• Coordinate with airline representative for any AOG or flight delays / cancellation.

• Preparation and presentation of crew briefing package according to airline policy/SOP.

• Coordinate with relevant departments for any fuel / weight restrictions and Zero fuel Weight.

• Coordinate with SIN AIS and airline’s dispatcher in the event that flight rerouting is required or any irregularity.

• Ensure stipulated hotels are informed of crew names and flight details prior to crew’s arrival.

• Ensure crew lists and allowance sheets (if any) are disseminated out to relevant parties.

• Coordinate with airlines’ hotels and transport companies for bookings and any revision to departure details and for any last minute arrangement when required.

Requirements

• Diploma in any discipline

• Comfortable with shift work

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Duties and Responsibilities (including but not limited to):

• The Facility Design Lead shall be able to provide technical advice on waste management facilities, waste treatment technologies, waste treatment capacity
• Ensure that consistent quality standards and conformance with design plans and specifications are maintained on all contracts and in all engineering disciplines from the start to the end of the Project
• Oversee the entire design process, from concept to implementation, ensuring project is delivered on time, within specifications and meeting industrial standards
• Lead and mentor a team of engineers and ensuring the quality in design work
• Manage design budgets, including cost estimation, resource allocation, and cost control
• Any other matters that may from time to time be delegated by the PD/PM

Requirements

The individual shall be:-

• a Professional Engineer/Chartered Engineer registered in his/her country of practice is preferred
• The Facility Design Leads shall have relevant engineering degree and professional certificates
• shall have at least 15 years of relevant engineering experience in the design and construction
• shall possess relevant experience in the planning and design of large scale waste management and water treatment facilities (e.g. WTE, sludge incineration, materials recovery and food waste treatment, electrical substation, etc.). The OE shall ensure that each of the key facilities within the project is led by a design lead with the relevant qualifications and area of specialisation

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Location: Sim Drive
Salary: $2500-$3300
Japanese MNC
Mon to Fri 9am to 6pm

No experience welcome/Entry level

Job Description

• Receive orders from Customers, create sales orders and shop orders.
• Provide customer support and management of customer order schedule.
• Co-ordinate with Program Management team in providing quotes to customers.
• Consult with Manufacturing Department regarding equipment, manpower, and workload. Participate in meetings to discuss control problems.
• Ensure strategic development and implementation of long-term contracts with supply base.
• Manage and oversee inventories in our warehouse and at customer sites for those 'Kanban' part numbers
• Receive, interpret, discuss, and edit customer and sales orders. Respond to customer inquiries such as product selection and requests for prices and quotations.
• Issue PO to suppliers based on actual order & forecast and expedite for material as required
• Negotiate with suppliers to support cost reduction and Lead time reduction
• Perform other duties as requested by management.

Requirements

• Expediting skills
• Working knowledge of Microsoft Office applications required.
• Working knowledge of ERP database and access database required

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Team Introduction:

At H2 Games, our User Acquisition team drives community growth by crafting targeted strategies that attract, retain, and engage users. Through creative incentives and seamless user experiences, we deliver end-to-end campaigns covering user engagement, resource allocation, and rewards. Our team tackles complex engineering challenges to ensure data consistency, security, and scalability. Working closely with data and algorithm experts, we build models and foundational platforms that optimize campaign delivery and enhance our understanding of our diverse user base—enabling the growth and success of H2 Games in a competitive market.

We are looking for an experienced QA Lead to manage the quality assurance of our internal business products / systems, critical to supporting our mobile gaming company's business operations. This role requires leadership and expertise to ensure the performance, scalability, and reliability of systems, tools, and platforms used across departments. You will guide a team of QA engineers, collaborate with internal stakeholders, and maintain high-quality standards for essential non-game systems, ensuring a seamless operation.

Job Responsibilities:

1. Quality Assurance Functionality
   Collaborate closely with requirement ayalise, system design and code reivew, create test plans and product / project quality standard. Manage the test cases and create testbench for integration test, performance test, etc.
   Collaborate closely with internal stakeholders and cross-functional teams to ensure internal systems meet functional and user experience standards.
   Track and analyze quality issues, offering insights and developing improvement plans to enhance system performance and quality, with a focus on data insights and data sensitivity to ensure compliance and security standards.
   Drive continuous collaboration with automation/stability QA teams to develop internal tools, frameworks, and platforms that increase team productivity and testing efficiency.
   Review system implementations to ensure accurate data collection and analytics integration.
2. Team Management & Leadership
   Lead, mentor, and develop a team of QA engineers, providing coaching, guidance, and training to ensure effective performance.
   Proactively resolve internal escalations and work with the team to identify and address issues that impact productivity.
   Ensure both front-end and back-end systems are reviewed thoroughly to maintain optimal quality and performance.
   Proactively identify and resolve issues impacting team productivity by working with the team, peers, and management
   Implement and refine policies and processes to ensure a positive, efficient, and productive work environment.
3. Cross-Department Collaboration
   Serve as the main contact for local quality issues, working closely with related QA teams to resolve challenges and optimize system performance.
   Collaborate with teams in IT, development, and operations to align internal systems with business goals.
   Collaborate with peers to improve the overall quality of internal systems, ensuring alignment with business requirements and expectations
   In-depth understanding of the business, communicate and collaborate with various participants (teams), create value for the business, and work without boundaries.
4. Recruitment & Talent Development
   Partner with the recruiting team to identify, interview, and hire top QA talent for local openings.
   Work with the team to train new hires and help them integrate smoothly into the QA process.
5. Documentation & Reporting
   Provide clear, comprehensive documentation on testing processes, quality improvements, and issues.
   Maintain detailed reports on progress, risks, and quality metrics, keeping stakeholders informed on all QA activities.

Job Requirements:

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 8 years in quality assurance of Internet products , with proven experience in a leadership role. Experience with business-critical or internal systems is highly preferred.
• Strong knowledge of QA methodologies, testing tools (e.g., Jira, TestRail), and experience with automation frameworks; experience with CRM or ERP platforms is beneficial.
• Proficiency in one or more programming languages (e.g., Python, Java, or Go), Familiar with web/server/automation architecture, understanding at least one application framework.
• Strong analytical and troubleshooting skills, with the ability to identify, prioritize, and resolve issues efficiently.
• Demonstrated experience in automated testing, performance testing, and quality system construction. With deeply undstanding on the testing theory and methodology, and hands-on experience in building CI/CD pipelines, server-side performance testing, and QA standards for complex business systems.
• Excellent communication skills with a proven ability to manage competing priorities and collaborate with cross-functional teams.
• Bilingual with the ability to converse in Mandarin will be an advantage to liaise with mandarin speaking stakeholders.

• Working Location: West side, Tuas
• Working days: 5 days
• Allowance: Transport, Meal allowance
• Benefits: Annual Salary increment, Bonus, annual leave

Job Scopes:

• Lead and train warehouse staff.
• Develop and maintain inventory control procedures for accurate financial information.
• Perform cycle counts to monitor parts condition and maintain inventory accuracy.
• Ensure all received goods are correct by working closely with the Supply Chain.
• Track incoming and outgoing goods.
• Collaborate with planning to review schedules and provide warehouse support as needed.
• Ensure accurate and timely kitting, delivery, and receipt of materials.
• Coordinate with Quality for items requiring incoming inspection.
• Maintain proper tagging and labeling of inventory.
• Identify system improvements and recommend changes.
• Work with planning to issue materials to production and handle urgent warehouse requests.
• Prepare and analyze monthly/quarterly inventory reports for management.
• Review and implement ways to reduce waste.

Requirements:

• At least 3 years of experience in warehouse operations
• Must have a Forklift license
• Proficient in WMS/ ERP systems

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

• Join a global brand with over $500USD market cap
• Work closely with regional teams in a collaborative environment

About Our Client

A global consumer goods group seeks a seasoned Network Professional to manage and optimize network infrastructure across the APAC region. This role ensures secure, high-performing connectivity to support business growth and operational excellence, working closely with global IT teams, regional subsidiaries, and external partners.

Job Description

Key Responsibilities:

• Design, implement, and maintain regional network infrastructure in alignment with global standards.
• Lead strategic initiatives to improve efficiency, performance, and cost-effectiveness.
• Manage critical incidents (P1/P2), troubleshoot outages, and optimize security measures.
• Oversee network inventories, documentation, and disaster recovery plans.
• Collaborate with vendors and internal teams to ensure governance and seamless operations.

The Successful Applicant

Requirements:

• 10+ years of network administration and deployment experience.
• Expertise in network protocols, security, and firewalls (Cisco, Huawei, Meraki, FortiGate, Palo Alto).
• Strong troubleshooting, project management, and communication skills.
• Experience in multinational organizations with complex environments.
• Familiarity with Meraki SD-WAN, wireless, and LAN solutions.

What's on Offer

In this role you will lead critical initiatives in a dynamic, high-impact role within a prestigious global organisation.

This is a 1-year contract role with a high potential for conversion/extension.

Contact

Tania Mustafa ((Lic No: R1330528 /EA no: 18C9065)

Quote job ref

JN-112024-6593369

Phone number

+65 6643 9747

Michael Page International Pte Ltd | Registration No. 199804751N

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.