As a Lead Desktop Engineer, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

The Advanced Remanufacturing and Technology Centre (ARTC) is a public-private partnership consortium of more than 80 industry members. Our core mission is to develop and deploy advanced manufacturing solutions and upskill the workforce to drive local industry competitiveness.

Smart Virtual Systems (SVS) Group is seeking a highly motivated Senior or Lead Research Engineer to implement highly available and scalable microservices-based applications and platforms for autonomous manufacturing applications. He/she is expected to be independent and initiative-driven, demonstrating the capacity to discover innovative solutions to challenges. We are seeking a talented and experienced Software Engineer with experience in MLOps/AI to join our dynamic team. In this role, you will play a key role in software development and focusing on deploying machine learning models, implementing MLOps best practices. You will closely work with our cross-functional research teams to streamline model deployment, improve scalability and reliability of systems.

The key roles and responsibilities include the following:

-Develop, test, and maintain enterprise system and applications, with a focus in ML/AI systems.

-Implement MLOps best practices to automate model training, deployment, and monitoring processes.

-Optimize and Implement machine learning algorithms and deep learning architectures.

-Collaborate with data scientists and software engineers to integrate machine learning solutions into existing systems and deliver high-quality software products.

-Optimize AI pipelines for scalability, reliability, and better performance.

-Conduct performance analysis and optimization to improve model efficiency and accuracy.

-Stay updated on the latest advancements in software engineering, AI/ML technologies and best practices.

Job Requirements

-Bachelor or Master's Degree in Computer Science/Engineering or relevant Disciplines

-Must have a minimum of 8 years of experience as a Software Developer/Engineer

-Hands-on experience in Cloud Native Technologies such as in micro-services, DevSecOps, and Containerization Technologies

-Proficiency in designing and developing microservices and software systems using C# .NET, Python and angular

-A good understanding of CI/CD Pipelines in a distributed environment using Git, Artifactory, Jenkins, SonarQube, Docker registry, etc.

-Hands-on experience with deploying and managing microservices using container orchestration platforms (on-prem/public cloud)

-Can do attitude and happy to interface with multiple stakeholders

-Excellent troubleshooting, follow-through, and problemsolving skills, with attention to detail

-Excellent verbal and written communication skills

-Familiarity with deep learning architectures and natural language processing (NLP) techniques.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Advanced Remanufacturing and Technology Centre (ARTC) is a public-private partnership consortium of more than 80 industry members. Our core mission is to develop and deploy advanced manufacturing solutions and upskill the workforce to drive local industry competitiveness.

Smart Virtual Systems (SVS) Group is seeking a highly motivated Senior or Lead Research Engineerto implement highly available and scalable microservices-based applications and platforms for autonomous manufacturing applications. He/she is expected to be independent and initiative-driven, demonstrating the capacity to discover innovative solutions to challenges. We are seeking a talented and experienced Software Engineer with experience in MLOps/AI to join our dynamic team. In this role, you will play a key role in software development and focusing on deploying machine learning models, implementing MLOps best practices. You will closely work with our cross-functional research teams to streamline model deployment, improve scalability and reliability of systems.

The key roles and responsibilities include the following:

-Develop, test, and maintain enterprise system and applications, with a focus in ML/AI systems.

-Implement MLOps best practices to automate model training, deployment, and monitoring processes.

-Optimize and Implement machine learning algorithms and deep learning architectures.

-Collaborate with data scientists and software engineers to integrate machine learning solutions into existing systems and deliver high-quality software products.

-Optimize AI pipelines for scalability, reliability, and better performance.

-Conduct performance analysis and optimization to improve model efficiency and accuracy.

-Stay updated on the latest advancements in software engineering, AI/ML technologies and best practices.

Job Requirements

-Bachelor or Master's Degree in Computer Science/Engineering or relevant Disciplines

-Must have a minimum of 5 years of experience as a Software Developer/Engineer

-Hands-on experience in Cloud Native Technologies such as in micro-services, DevSecOps, and Containerization Technologies

-Proficiency in designing and developing microservices and software systems using C# .NET, Python and angular

-A good understanding of CI/CD Pipelines in a distributed environment using Git, Artifactory, Jenkins, SonarQube, Docker registry, etc.

-Hands-on experience with deploying and managing microservices using container orchestration platforms (on-prem/public cloud)

-Can do attitude and happy to interface with multiple stakeholders

-Excellent troubleshooting, follow-through, and problemsolving skills, with attention to detail

-Excellent verbal and written communication skills

-Familiarity with deep learning architectures and natural language processing (NLP) techniques.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Are you passionate about delivering outstanding service to clients across the region? Then, this is your opportunity to join the Fund Services Operations team under Securities Services Operations, assuming a key role in the successful managing client delivery and building effective working relationship with the clients.

As a Client Service Lead - Vice President within Fund Services Operations Services Delivery team, you will be reporting to the Asia Head of Fund Services Operations Transformation and Services Delivery. You will work closely with Fund Services Operation teams across the regions and managing client facing teams to ensure service delivery standards are maintained, and successfully delivered to service-level agreement commitments. In addition, you will manage client change requirement and provide valued, efficient and market best service on an ongoing basis, working to onboard new clients and protect and maintain existing clients.

You will need to provide clear direction and leadership, whilst driving your team forward in promoting staff development and process improvement whilst also providing efficient service-level agreement reporting and performance metrics. In this role, you will also execute the fund services operations’ strategy and modernize the client experience.

Job responsibilities:

• Represent J.P. Morgan as operational contact for client(s) across fund services products

• Ensure proper execution on client deliverables, communicate client status updates and provide Key Performance Indicators to senior management to ensure appropriate escalation and prioritization of all client issues.

• Provide guidance, direction, and support to project teams, promoting a collaborative and productive work environment.

• Facilitate smooth transitions during system upgrades, process changes, and organizational restructuring, ensuring minimal disruption to operations.

• Promote highly customer centric and leading by example to provide leadership and delivering exceptional service experience on a daily basis

• Manage client change requests in partnership with client, client services, product, product development through the life-cycle of the request

• Collaborate closely with Leadership Team and wider functions to enable consistent and effective operational processes whilst championing process improvement and change from concept to final delivery

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Finance, Accounting, or related disciplines

• At least 10 years of experience in fund administration, financial reporting, fund accounting, and/or auditing related roles

• Strong understanding of fund services operations, including fund accounting, financial reporting, transfer agency, and alternative investments

• Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders

• Demonstrated leadership capabilities and the ability to inspire and motivate teams to achieve their best

• A team player who is flexible and can maintain both a positive attitude and high level of performance in demanding/ time-sensitive initiatives

Preferred qualifications, capabilities, and skills:

• Prior experience in developing a diversified team that will report to you by setting objectives and building career pathways

• Prior experience in managing difficult conversations and be comfortable with performance management when required

• Preferably qualified Chartered Accountant/Master of Business Administration

• Prior experience working in a high growth team, start-up environment, adaptable, agile in approach and able to work in a constantly evolving business

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b3d7a772a358a4354a655ee574a37e45

Job Description & Requirements

We are hiring a regional UI design lead for the team expansion in Singapore.

• Global team and new headcount.
• Competitive compensation;

Responsibilities:

• Lead and optimize the company's regional UI design work for the trading platform;

Requirements

• Web3/crypto experience is highly preferred.
• Mandarin is preferred to liaise with Chinese-speaking stakeholders;

Interested applicants please apply directly here or send your resume to [email protected] and attn it to Vicky Zhang (R23116827)

Short listed candidates will be notified;

www.bmjconsulting.co

EA Registration Number: R23116827

Data provided is for recruitment purposes only

Business Registration Number: 202302928R. Licence Number: 23S1715

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most globalWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilitis to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President - Business Lead Analyst (Hybrid) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Business Lead Analyst is a strategic professional who stays abreast of developments within banking industry in Singapore. The incumbent will contribute to directional strategy of the Asia South and Asia North Wealth Operations business. Recognized technical authority for Operations area will be helpful. Requires basic financial planning and commercial awareness will be required for the role. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the emerging technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

· Manage senior stakeholders in Wealth Operations and Wealth Business.

· Acts as SME to senior stakeholders and /or other team members.

· Gathering and documenting business or strategic requirements for Wealth operations

· Can exercise independence of judgement and autonomy.

· Managing Diversity, Equity and Inclusion and People initiatives for Operations teams.

· Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

· Providing implementation / post-implementation project support

· Foster and maintain relationships with business stakeholders, support, testing and development team members

· Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

· Has the ability to operate with a limited level of direct supervision.

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

· 6-10 years experience

· Must be extremely organized, motivated and a self-starter

· Excellent analytical and problem solving skills

· Ability to prioritize is key as is ability to juggle multiple concurrent tasks.

· Must work well under pressure whilst, enthusiastic, hard-working and positive

· Desire to improve processes and client experience.

· Track record as a Business Analyst within the Financial Services/Investment Banking industry.

· Excellent oral and written communication skills and ability to facilitate discussions

· Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

· Experience of working with Agile Methodologies and Tools.

· Team player and relationship management skills

· Ability to work under pressure and manage tight deadlines

· Ability to learn/understand some technical implications of system design

· Willingness to ask questions, challenge the process and seek out answers

· Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Education:

· Bachelor’s/University degree, Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

Minimum Qualifications:

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 3 years of data testing experience

- At least 2 years of experience in managing a team

- 2 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- 2 years experience with UI and API automation testing and framework.

- 2 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 2 years experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

Preferred Qualifications:

- 5 years of data testing experience

- 5 years of experience in managing a team

- 5 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- 5 years experience and solid understanding of distributed systems

- 5 years experience with UI and API automation testing and framework.

- 5 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 5 years experience in testing high-traffic distributed systems, and cloud-related products.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Role Description

This is a full-time on-site role for a SOC Team Lead located in Singapore. As a SOC Team Lead, you will be responsible to:

• Plan monthly duty roster for site team.
• Cover shift function if there are any shift resources are absent.
• Generate report dashboarding for technical analysis.
• Proficient in Microsoft excel/Power BI.
• Will run operation and work the SOP to ensure the 24X7 Security operations support services operate effectively.
• Responsible for site monthly report and documentations submissions.
• Onboarding/off boarding of manpower resources (1 month).
• Submit monthly timesheet and monthly service report as part of billing documentation timely.
• Work with Main Contractor to ensure security devices or apps are patched and firmware versions are upgraded in accordance with IM8 requirements.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams

We are seeking talented individual who is passionate about software testing. Join us now and be a part of our team!

Job Description:

Test Planning

1. Create, Maintain, manage and enforce Test plan
2. Plan, monitor and control of testing activities
3. Responsible for driving forward the company test strategy
4. Schedule test execution, monitor, measure, control and report the test progress, product quality status and test results
5. Manage testers as per assigned on the overall testing under test execution

Test Requirement Gathering

1. Take ownership for system test activities and managing unit test and integration testing in an AGILE environment
2. Analysis and gather requirement for the test
3. Estimate testing effort and resources

Test Execution

1. Identify when test automation is appropriate and plan the effort, select tools and ensure training of the team
2. Lead, guide and monitor analysis, design, implementation and execution of test cases, test procedures and test suites
3. Setup test environment prior to test execution and managed during test execution
4. Work with development team to achieve minimal of 5 % defects for products/projects.
5. Execute the Test Cases for Unit Test, Integration Test, System Test, FAT & UAT.
6. Log and track defects detected during testing

Test Documentation

1. Analysis and creation of formal documentation - including project test plans, test procedures, test scripts and test reports
2. Create formal documentation for test Scenarios, Test Cases and Test Data for module, integration and system testing
3. Responsible for Summary Test Reports

Performance and Security Testing

1. Oversee and coordinate performance (load, stress) and security testing, ensuring comprehensive coverage and quality.
2. Work with specialized teams, if necessary, to ensure performance and security aspects are included in the testing process.

Job Requirement:

• Bachelor’sDegree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing.
• Excellent analytical and problem-solving skills to evaluate software functionality.
• Effective verbal and written communication skills to interact with team members and stakeholders.

Job Responsibilities:

• Directly manage a team of electrical engineers and designers, and taking full responsibility for the team’s development and workload scheduling.
• Proposes, negotiates and agrees with project manager on work package, scope, efforts and duration for each project.
• Provides technical and program-level support and guidance to the team, including execution strategies.
• To ensure adequate design reviews are conducted for design improvement.
• Align and harmonize process and milestone deliverables for EE discipline.
• To ensure that design verifications and design validations are done to confirm design with assistance from relevant system/subsystem engineers.
• Understand projects’ goals and considerations, and necessary compromises to be made between timeline, quality and budget.
• Ensure timely completion of team’s deliverables for each work package, Project Milestones and tender proposals, within budget using both technical engineering and administrative skills.
• Create and maintain technical documentation to ensure efficient planning and execution.

Requirements:

• Degree in Electrical & Electronics Engineering or equivalent
• Experience in leading a team of between 3-5 engineers.
• Strong coordination, organization, teaming and communication abilities.
• Ability to prioritize, make decisions and execute tasks in an ever-changing environment.
• Technical knowledge to work with electrical, mechanical and Software architecture.
• Knowledge of Low voltage power distribution system design (Below 1 kV), Embedded system design (ARM Cortex-M3/M4 ), Industrial automation system (Sensors, VFD, valve, motor interface and Industrial fieldbus protocol) and Wired and wireless communication system (802.3, 802.11, 802.15, CAN , RS-232 etc)
• Ability to work under pressure and time constraints.
• Ability to work on multiple projects simultaneously.

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

The Quality Governance Lead is responsible for overseeing and ensuring the consistency, accuracy, and reliability of financial, project, and operational data across the organization. This role involves developing and managing dashboards, early alerts, and quality governance reporting, as well as driving corrective actions based on key project and financial indicators. The lead will work closely with PQE lead, Quality Leads, SBG Quality Council Leads/members, LOB leads, Delivery Lead, Client Service Leads, Client Delivery Leads, project managers, finance teams, and senior leadership to ensure quality control and mitigate risks. This role ensures that the organization maintains a proactive, data-driven approach to quality governance, driving transparency, accountability, and risk mitigation across all projects.

What will you do? 

1.    Dashboards and Early Alerts:

• PowerBI Dashboards: Develop and maintain interactive dashboards using PowerBI to track key project and financial metrics.
• Early Alerts: Establish systems for early alerts regarding critical issues such as:
  • Missing or inaccurate forecasts (ETC)
  • Manpower cost trending anomalies
  • Consistent variance between actuals and forecasts (Day 2)
  • Past fiscal year trends vs current forecasts (Day 2)
  • High unbilled revenue
  • Aging receivables and poor collection trends
  • EAC (Estimate at Completion) margin erosion and activate Watchlist
• AI Exploration: Explore and implement AI-driven models to predict potentially troubled projects and identify areas for intervention.

2.    Watchlist Management:

• Develop and manage the Watchlist for at-risk projects or financials, categorizing them into:
  • Orange (High attention needed)
  • Red (Immediate action required)
  • BRC - Projects need budget revisions
• Provide regular updates and insights to PQE lead and Global Service Lead and other stakeholders regarding projects on the Watchlist and recommend corrective actions.

3.    Quality Governance Reporting:

• Monthly Business Review (MBR): Oversee the preparation of MBR reports, delivering key insights into project status, financial performance, and emerging concerns.
• Quarterly Business Reviews (QBR): Lead the preparation of QBR reports, providing insights into project health, financial performance, and areas of concern.
• Audit and Risk Committee (ARC): Provide detailed reporting and analysis to the ARC on project and financial performance, including risk mitigation and governance practices.
• Board Reporting: Prepare concise, impactful reports for the Board, focusing on critical project and financial health indicators, trends, and risks.

Responsibilities

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.

• Create and maintain technical documentation.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the best possible performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automatization.

• Stay up-to-date with emerging technologies and trends.

• Assist in the preparation and production of releases of software components.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Manage a small team of developers, providing leadership, guidance, and mentorship.

• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.

• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Collaborate with project managers and stakeholders to understand and refine requirements.

• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.

• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.

• Ensure compliance with company standards and policies, including security standards and development methodologies

• Perform the detailed design of application and technical architecture components.

• Develop common test data.

• Configure, build, and test the application or technical architecture components.

• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.

• Adhere to security coding practices to mitigate common vulnerabilities.

• Participate in code reviews and notify the technical architect and project manager of any issues.

• Assist in transitioning application components to testers.

• Address defects and performance issues identified during testing.

• Document the application for maintenance purposes.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• More than 4 years of working experience in the following top 3 core skills:

1. AS400 RPG & COBOL

2. Knowledge in Remittance Application

3. ALBON and SQL, DB2

Skills which are good to have / optional:

1. Knowledge or experience working on AS400 Technologies

2. Knowledge or experience working on SWIFT and Local RTGS Application

Licence no: 12C6060

We are looking for a GenAI Sales Lead to join the newly formed Mosaic AI Sales Team with the objective to support our direct sales organization and help capture the GenAI market opportunity that exists for Databricks.

As a GenAI Sales Lead covering APJ, you have prior experience selling into the GenAI sector and/or Machine Learning customer base. You are comfortable selling a broad GenAI platform to highly technical users and executives and you know how to sell innovation and change through customer vision expansion. You love to understand a product in depth and are passionate about communicating business value to Customers and Partners. You will report to the VP, GenAI Head of Sales.

The impact you will have:

• Meet with CXOs, IT/Data executives, LOB executives, Program Managers, and other important partners within the Regulated Industries customer segment
• Influence fast moving "land and expand" sales cycles as well as larger, more complex sales cycles related to the Databricks Mosaic AI products
• Customer Obsession: Ensure 100% satisfaction among your customer base
• You will co-develop a business plan, with your team and ecosystem partners, that accelerates existing customer success, identifies and acquires new customers and enables you to exceed quarterly/annual usage and booking goals
• You will motivate, enable and mentor a diverse team of GenAI and Data professionals to implement your business plan
• You will lead your team, customers and partners to identify impactful GenAI use cases while proving business value on the Databricks Data Intelligence Platform
• You will support the broader GenAI and big data transformation goals of your customers through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement

What we look for:

• Inherently curious - always looking to learn more in the AI space and strives to be a thought leader amongst the sales org and customers. Already possess sales experience within GenAI/ML sales and understands how to identify buying centers to broadly sell the Data Intelligence Platform
• Executive presence with prior customer relationships with CIOs, program managers, and essential decision makers
• Ability to simply articulate complex GenAI technologies
• 7+ years of Enterprise Sales experience exceeding quotas, covering relevant in Financial Services, Federal, SLED and/or Healthcare Life Sciences accounts
• Bachelor's Degree
• Methods for co-developing business cases, solutioning accelerators and gaining support from champions and C-level Executives
• Experience identifying and developing a clear partner strategy through implementation to achieve customer success
• Familiarity with sales methodologies and process (e.g Territory and Account planning, MEDDPICC, Challenger Sales and Command of the Message)
• Experience tracking all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About The Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Responsibilities:

• Collaborate with clients to understand their business requirements and design effective SAP Concur solutions that align with their needs.
• Lead and oversee in the implementation of SAP Concur modules, including expense management, travel management, and invoice management.
• Configure and customize SAP Concur solutions to meet client specifications, ensuring the system is set up accurately and efficiently.
• Conduct system testing and troubleshooting to identify and resolve any issues or discrepancies.
• Provide expert guidance and training to clients on how to effectively use SAP Concur modules, including conducting workshops and training sessions.
• Collaborate with cross-functional teams, including project managers, developers, and business analysts, to ensure successful project delivery.
• Stay up-to-date with the latest industry trends and best practices in SAP Concur and related technologies, and proactively share knowledge with the team.
• Lead in pre-sales activities, including preparing proposals, conducting demonstrations, and showcasing the value of SAP Concur solutions to potential clients.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 8+ years of experience as a SAP Concur Consultant or in a similar role, with a deep understanding of SAP Concur modules and functionality.
• At least 3 SAP Concur full cycle implementation experience.
• Strong knowledge of expense management, travel management, and invoice management processes.
• Proficient in configuring and customizing SAP Concur solutions to meet client requirements.
• Solid understanding of SAP Concur integration with other systems, such as ERP systems and travel booking tools.
• Excellent problem-solving skills and the ability to analyze complex business processes and provide effective solutions.
• Strong communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
• Ability to work independently and as part of a team, managing multiple projects simultaneously and meeting deadlines.
• SAP Concur certification is highly desirable.

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

Responsible to guide and lead the manufacturing of cosmetic and health supplement products complying to Good Manufacturing Procedure. Basic chemistry understanding will be very helpful and any laborartory experience will be a plus.

Responsibilities:
• Prepare of the material and packaging material for the daily production.
• Support production including labelling of the bottles, filling, carry and moving of products.
• Maintain cleanliness of workplace and ensure machines are in good condition.
• Documentation and maintain the data of pre-weight till handover the goods to the warehouse.
• Support internal audit & external audit for ISO
• Sourcing & liaising with suppliers on the quotation and stock availability.
• Assist in coaching and guidance to the new employees.
• Raising orders of the raw material, plan the production schedule based on the inventory stock level.
• Ensure all the production operators, manufacturing process is accordance to SOP.
• Ensure the production is running smoothly.
• Learn and understand the production operation flow to complete the daily output.
• Create, update and maintain SAP system.

Requirements:
• Diploma in Chemical/Chemistry/Engineering/Pharmaceutical Sciences
• At least 2 years manufacturing work experience is preferred
• Excellent communication to provide training and coaching to team member
• Knowledge in ISO 22716, ISO 22000 and ISO 13485 knowledge will be advantageous

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

Job Description

Responsibilities

• Experience in Architecting, providing Technical Solution and Proposal defending
• Exp. In IBM FileNet P8 5.5
• FileNet technical architect (FileNet case foundation, IBM case manager)
• Hand-on experience in effort estimates and schedule preparations
• Hand on experience with ICM Application development, script, widgets
• Ability to split the implementation schedule into phases
• Hand-on experience JAVA, SPRING, JSP
• Exp. In ECM solutioning
• Experience to build assumptions to tightly frame the boundary conditions of the solution
• Team activities tracking and project progress
• Ability to work and assist IBM FileNet application team
• Communicate progress issues to the stakeholders
• Documentation on all deployment, processes, configuration and change management.

Requrired skills

• Hand on experience (Min: 6 years) with in Architecting, providing Technical Solution
• Hand on experience (Min: 6+ years) with FileNet P8 setup (4.x & 5.x)
• Experience with integrating FileNet security with Active Directory.
• Hand on experience with ICM Application development, script, widgets.
• Experience in FileNet technical architect (FileNet case foundation, IBM case manager)
• Hand-on experience JAVA, SPRING, JSP.
• Experiences with Interface on DB2 and SQL Server required
• Ability to develop, implement and adopt Systems Performance Monitoring.
• Experienced with document classification and indexing of data.

EA Number: 11C4879

about the company
our client is a global business that deals with transportation, storage and wholesale of crude or petroleum products. We are seeking for a Procurement Lead - reporting to the CEO, to oversee the procurement process of oil terminal equipment, and an a team of 2-3 field personnel.

about the job

• establish relationship with leading vendors and suppliers across Southeast Asia and China
• to be accountable for the end-to-end procurement process (sourcing, on-boarding, RFQ, negotiation)
• coordination of logistics for equipment delivery across boarders

skills and experience required

• min. 5 years of procurement experience in oil terminal equipment
• regional exposure and proven knowledge of vendor network across Southeast Asia and China

To apply online please use the 'apply' function,.
(EA: 94C3609/ R1985244)

Central Kitchen – Kitchen Assistant

• Industry: F&B (Central Kitchen)
• Remuneration: $3200 - $3500 (Depending on experience)
• Working Hours: 6 days work week.
• Location: Serangoon North (10 minutes bus from Hougang MRT)

Job Responsibilities:

• Prepare cold and hot food as per SOP.
• Chop, cut, and slice ingredients (vegetables and proteins).
• Assemble and package food for delivery or catering.
• Maintain hygiene and cleanliness in the kitchen and with equipment.
• Assist with inventory management and ordering supplies.
• Follow company and facility policies.
• Support the team while working independently when needed.

Job Requirements:

• Experience in food preparation (South Asian cuisine knowledge is a bonus).
• Minimum Basic Food & Hygiene Certification
• Ability to handle food preparation for large quantities.
• Team player with attention to detail.

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

The Private Banker Sr. Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level, and externally. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business.

Responsibilities:

• Actively identify prospects and establish contact with them/convert prospects into clients.
• Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation.
• Anticipate events in a client’s life and business which have significant financial implications.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
• Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
• Effectively manage client expectations regarding what can and cannot be executed on their behalf.
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Uncover needs that are not articulated or clearly expressed by the client.
• Bring together the product experts to develop long-term solutions to strengthen relationships with the firm.
• Help clients achieve broad financial/investment goals related to the creation and management of wealth.
• Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
• Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
• Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
• Establish a referral network and gain introductions to potential clients which generate new sales.
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
• Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
• Demonstrate strong commitment to team success and place team goals above personal achievement.
• Encourage team members to work together to deepen client relationships and exceed sales goals.
• Align complementary experiences and skill sets of team members to maximize client effectiveness.
• Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
• Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seek or grant approvals as appropriate.
• Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
• Ensure strong controls and effective operational and administrative services.
• Set an example of behaviour to all staff.
• Partner with colleagues across the Citi network to leverage capabilities and share expertise.
• Ensure clients are presented with seamless execution of internal processes and Citigroup services.
• Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
• Understand and communicate the risk involved with various investment strategies.
• Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
• Persevere in delivering what is promised, even when obstacles arise.
• Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
• Understand the broad array of products and services under the Citi umbrella.
• Apply an in-depth level of knowledge in key investment and financing products.
• Develop expertise to identify business opportunities and address the unique needs of specific client segments.
• Keep abreast of financial industry developments and current global market conditions.
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.
• Seek continuous improvement, learn from mistakes and adapt behaviour, based on feedback from clients and colleagues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling

Education:

• Bachelor's/University degree, Master's degree preferred