The Manager for Market Development & Relationship Management plays a critical role in driving year-on-year revenue growth and fostering long-term relationships with corporate clients and unions who have committed to an S&R account. Working closely with Corporate Sales teams, this individual will be responsible for maximizing account value through upselling and cross-selling initiatives amongst existing clients and providing exceptional support to ensure client satisfaction and retention.

1. Create client relationship building platforms & events:

· Develop, propose and execute strategies to foster strong relationships with B2B clients through tailored events, networking opportunities, and relationship-building platforms.

2. Manage and service key existing S&R accounts:

· Building and maintaining a strong, long-lasting customer relationship with the S&R accounts’ management and their HR representatives.

· Overseeing the S&R account management, serving as the lead point of contact for all account management matters.

· Ensure the timely and successful delivery of the respective S&R account employees’ benefits and engagement programs against committed timelines.

3. Upselling existing customer accounts:

· Responsible for upselling and cross-selling opportunities within existing B2B accounts to increase account value and revenue against targets

· Collaborate with Corporate Sales and B2B marketing teams to develop customized solutions and proposals that address client needs and objectives.

· Implement strategies to expand the scope of services offered to key accounts and maximize revenue potential.

4. Study client feedback & recommendations:

· Gather and analyze client feedback, suggestions, and recommendations to identify areas for improvement and enhancement.

· Communicate client feedback to relevant teams for product development, service enhancements, and process improvements.

· Implement initiatives to address client concerns and enhance overall satisfaction and loyalty.

5. Performance KPIs tracking:

· Establish and track key performance indicators (KPIs) related to customer growth, account management, and loyalty initiatives.

· Monitor KPIs such as retention rates, upsell/cross-sell revenue, and customer satisfaction scores.

· Generate regular reports and updates on performance metrics, providing insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, CRM or related field
• Proven experience in B2B account management, customer relationship management, or sales leadership roles within the events or related industry.
• Strong interpersonal skills and ability to build rapport and trust with B2B clients and stakeholders.
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-making.
• Strategic mindset with a focus on driving revenue growth and fostering long-term client relationships.
• Proficiency in data analysis and performance tracking, with the ability to derive insights and make data-driven decisions.
• Experience in developing and implementing customer loyalty programs and retention strategies.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

Job Summary:

Business Development Manager (BDM) is responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth. This role focuses on expanding market reach, securing new partnerships, and fostering client relationships to achieve company goals.

Roles and Responsibilities-

• Proven experience in software sales and lead generation

• Able to analyse potential sales and see market conditions

• Meeting new clients, giving demo of our services and closing maximum deals.

• Approaching potential clients through cold calls, emails, networking and social media leads.

• Contributes to team effort by accomplishing related results as needed.

Requirements

• At least 5 Years of working experience in telecommunication industry is mandatory

• Experience with A2P messaging services / CPaaS is mandaory

• Familiar handling B2B or enterprise client especially in IT or Telecom Project in a plus

• Ability to manage accounts and maintain relationships

• Ability to work effectively with cross-functional teams

• Excellent communication, negotiation, and interpersonal skills

• Excellent organizational skills to manage multiple tasks and deadlines effectively.

• A strong focus on customer satisfaction and relationship building is necessary.

Salary & Benefits:

• Competitive base salary with performance-based bonuses.

• Opportunities for career growth and development.

• Flexible working options.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Summary :

We are seeking a highly skilled Developer for the role of Project Manager - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

The Software and Applications Manager is responsible for leading a team of software developers and ensuring the successful development, deployment, and maintenance of software applications that meet the organization's business objectives. This role involves strategic planning, project management, and technical expertise to deliver high-quality software solutions.

The role involves managing a team of software developers, collaborating on strategic planning, project management, and technical expertise. It involves establishing and enforcing quality standards, managing vendors, and managing budgets. The role also involves documentation and reporting, ensuring project status and performance, and ensuring compliance with industry standards and regulations. The individual must stay current with industry trends and provide technical guidance to the development team.

A Software and Applications Manager must possess a deep understanding of software development processes, methodologies, and programming languages. Proficiency in project management, database management, system architecture, quality assurance, security, DevOps, cloud computing, version control, and data analysis are essential. Competencies include leadership, communication, problem-solving, strategic thinking, team management, time management, adaptability, vendor management, compliance, and financial acumen. These skills enable the manager to lead teams, deliver high-quality applications, and align technology initiatives with the organization's business goals.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Position Description

This position is responsible for sales growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

Specific Job Responsibilities

· Develop and maintain strategic level relationships with mainly new and to some extend with existing customers

· Visit potential customers to for new business prospect

· Develop profitable new business and growing share in the existing customer base

· Meet a defined sales target to achieve and operate within established policy guidelines

· Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship

· Manage (complex) sales cycles from lead to closure

· Coordinate complex cross divisional sales projects

· Prepare and implement business plan

· Act as a senior contact between Neway Valve and customers

· Communicate customer needs and requirements to internal departments

· Negotiate the terms of an agreement and closing sales

· Gather leads and market /customer information

· Regularly update in sales administration tools

· The summary above does not include all of the essential functions and qualifications for this position.

Qualifications/Requirement.

· Diploma /Degree in Mechanical Engineering or equivalent degree required.

· At least 3-5 years of sales engineering experience in Oil & Gas industries/ EPC within SEA regions.

· Excellent communications and coordination skills and a motivated team player with clear leadership, strategic planning and execution skills.

· Proficient with computers, Microsoft software and ERP System.

· Good communication skill, presentation skills and able to liaise with factory.

· Candidate should be open to travel 50% plus of the time.

· Fluent in English both in speaking and writing.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Responsibilities:

• Assist Lead Consultant who is designated as SO Rep to manage the day to day operations of the Building Contract. These shall include carrying out the planning, coordination, reporting and implementation of the Project which include preparing, monitoring and carrying out of the Project according to the approved construction programme;
• Attending/conducting and providing the relevant materials and technical inputs at briefings; presentations; project reviews e.g. technical; or any other meetings/events;
• Planning and implementation of the Project including all preceding and follow up services such as obtaining permits/approval by various authorities where appropriate, contract documentation, implementation and supervision of the works;
• Track and monitor the contractor’s and consultants’ submission to authorities for clearance, all timber mock-up, sample unit, material sample approvals, inspections, shop-drawings, method statements and work trades demonstration approved schedules to ensure that they are closely adhered to;
• Review and monitor the project’s overall master programme and cost and ensure that the Project is within the allocated construction cost budget specified; and
• Liaise with all parties, including the Quantity Surveying Consultant, to prepare all updated project cash-flow information, projected and actual site progress of the project for presentation.

Requirements:

• Possess an Architectural, Civil / Structural / Electrical / Mechanical / Environmental Engineering, Building Science, Project Management, Construction Management or other construction and engineering related degree.
• The degree shall be recognised either by the respective Professional Bodies in Singapore (Board of Architects or Professional Engineering Board) or BCA;
• A minimum of 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience;
• Familiarity with (a) Public Sector Standard Conditions of Contract for Construction Work, (b) Public Sector Standard Conditions of Contract for Design and Build, and (c) the Standard Conditions of Nominated Sub-Contract, will be an advantage
• Able to demonstrate strong project management, decision making and leadership skills;
• Good communication, written and presentation skills;
• Team player who is analytical, resourceful and results-oriented;
• Good attitude and self-motivated;
• Willing to be stationed at site; and
• Site supervisory staff with relevant experience may also be considered.

Position purpose

Part of The Global Distribution team, the Area Asia Pacific GBU Pharma Channel Manager is responsible for developing and executing the GBU business plans that align with our corporate channel strategy involving the Outbound Channel. The “Outbound” objective is to profitably increase Roquette market share through the expansion and growth of our dealer network(s) in the region and improve the Distribution Management productivity. He participates to the on/off boarding of Distributors, to the transfer of some customer to Distributors and to the definition of Distribution rules, methods and tools. To be fully integrated to the GBU and implement it sales policy. This position steer and execute all daily operational sales targets (Prices, Volume, Budget, etc…).

Key accountabilities

Be the Roquette ambassador for external preferred distributors

Develop and Implement

• Manage and lead Distributors as an external sales force
• Ensure profitable growth through distributor network
• Define yearly budget, sales objectives and specific growth targets for Distributors
• Develop Sales and marketing programs dedicated to Distribution, in a close liaison with marketing and technical developer teams
• Define and negotiate contracts, and follow through the execution process
• Participate to internal processes designed to improve the support of our channel business
• Establish new relationships that focus on Roquette’s new market segments
• Integrate partners from strategic acquisitions
• Participate to the training of the regional sales force on our distributor partners
• Organize and lead Quarterly Business Review with Distributors
• Perform impact analysis and ROI on contracts and major sales initiatives
• Create and update a business review dashboard for dealers, vendors, business plans, and strategies
• Incorporate top opportunities from our distributors into the Sales Funnel
• Gain access to end-user data of our partners for market transparency (sell-through or zip code or ship-to analysis)
• Monitor dealer and vendor sales performance by channel
• Monitor sales programs dedicated to distributors and activities
• Participate of the development of metrics for both inbound and outbound channel performance, such as volume, sales, and profit
• Make end-user sales calls jointly with our distribution partners
• Work with dealers to implement sales programs
• Work closely with all internal stakeholders

Countries to be managed through Preferred Distributor

Indonesia, Malaysia, Myanmar, Singapore, Indonesia, Thailand, Australia, New Zealand, Taiwan, Philippines, Vietnam.

Required Competencies, Education and Experience

Essential and Critical Skills:

• High level of accuracy and attention to details
• Ability to collaborate with others in fast paced, action oriented, collaborative environment
• Excellent time management, communication, decision making, presentation, and organizational skills
• Strong analytical capability and aptitude for working with numbers
• Demonstrate skills in Microsoft Office Suite
• Negotiation and leadership skills to manage distributors as an external sales force.
• Demonstrate customer centricity by prioritizing customer perspective in business decisions and service practices.
• Build partnerships and working collaboratively with teams to meet shared objectives.

Education:

Degree (e.g. bachelor’s degree or local equivalent)

Experience:

Experience in Sales and Distribution management at chemical Pharma supplier/ affinity to Roquette Industry type. Requires business negotiation, marketing, and program/project management experience (5 years minimum)

Work Environment:

This job operates remotely (home office) and occasionally in a professional office environment.

Position Type/Expected Hours of Work:

Full-time position

Travel:

Ability to travel: 30%

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

Purpose:

The owner of the role is responsible for Business Development, Sales & Account Management for the SOTAS product-line in the APAC region. Building financial & commercial offers and closing international deal for the SOTAS C4I Edge vehicle infrastructure Solutions in the region.

Responsibilities:

• Promotes and sells the SOTAS portfolio for potential opportunities to direct export customers or through/with the local Thales unit for the assigned countries. Main accounts:

- Sales & Account Management for Australia, working closely with SIX-Aus

- Business Development of SOTAS in the Asian region with a focus on Singapore, Indonesia, Malaysia, working closely with the local KAMs

- International UOR needs

• As working in the Singapore time zone, with a time difference from the SOTAS OEM (SIX in Netherlands), it is vital to work independently and have/gain in-dept technical and commercial knowledge on the SOTAS.

• Takes in orders (international sales function) through actions, ranging from pre-sales in cooperation with the KAMs and Business Development teams up to the end stages of sales finalization

• Defines the international sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific account in a target region/country, working in conjunction with the SAM/KAM

• Being remotely part of one of the SIX NL multi disciplined export Account teams, who are responsible for the SOTAS product family export from SIX NL. Together with your multi disciplined team members you ensures the team targets like OI, GMOI, Sales, Cash, Customer satisfaction and team development are met.

• Contributes to promote upsell SOTAS roadmap solutions APAC market opportunities

• Able to successfully negotiate the terms of an agreement and close the deal in line with expectations and mandates from the Gates

• Captures information on aspects such as risks & opportunities, marketing and sales, to share in the GBU (including Bid/project teams), develops awareness of customer environment. As Capture Lead manage the bid team and has the ability to anticipate forecast

• Summarizes and monitors export sales forecasts. Ensures that the necessary interactions take place with the countries, in particular through opportunity pipeline Reviews, Sitcom meetings and Business Forums

Requirements:

• Proven Sales track record in a complex Land Defense multi-stakeholder environment

• Brings (or has the ability to gain) technical operational vehicle C4I knowledge, can explain complex technology in an easy manner

• Manages risk taking & fosters entrepreneurship

• Leadership/ Ability to reassess strategy (strategic thinking) and leads as a Captureteam leader the bid process

• Promotes diversity and creates an inclusive environment, understands cultural differences

• Listening, communication & negotiating skills

• Team spirit, performs through cooperation

• Thinking out of the box, creativity

• Builds trust & partnership

• Business Modelling

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

JOB SUMMARY

The Regional Logistics Manager for Apac is responsible for creating and managing the logistics solutions for Jabil’s customers in Apac. This role is part of Jabil’s Managed services dedicated to Logistics services. This team provides customers, business units and functional areas solutions to their logistics needs particularly in logistics network design, carrier Management, logistics analytics, operational execution for various transport needs, warehousing and delivery, well supported by inhouse TMS solutions.

The Manager will work with the customer, internal business units, Business development Team as well as the logistics vendors to understand the logistics requirements, create and manage the solution roadmap that can be implemented and executed by Jabil logistics operational teams. The position acts as an internal and external consultant regarding Jabil’s Logistics capabilities. As part of this role, you will report to the Director, Global logistics Services.

Job Description:

As the Regional Logistics Manager, you will form a part of the Logistics as a Service Business Unit and will be responsible for setting up and running the logistics services footprint in Asia Pacific. You will be developing solutions that drive value into the transport and logistics domain, including mid to large-scale logistics network design for customers, freight and carrier management, modes of transport and storage, supply chain network mapping, digital business tools for logistics execution – from leading solution design and business case development to providing SME support during the implementation of the solution.

You will work closely with different stakeholders including customers, local operational management teams, as well as functional leads from Sales, Operations, Finance and IT

Key activities include:

Lead solution design for customer projects in Logistics, warehousing, packaging, reverse logistics including cross border, domestic and international shipping.

Work with BD and internal business units to understand customer pipeline, growth, and other business requirements,

Customer facing to discover requirements, create and present carrier agnostic solutions.

Provide cost-conscious solutions and identify value added services opportunities to support customer logistics goals.

Help develop SOW, contracting and work with Operations Managers to support creating SOPs, Invoicing requirements.

Support IT/ technical teams for TMS Integration for client solutions, reporting and visibility.

Support business development in preparation of professional customer RFP responses for large bids and tenders

Interpret customer requirements, determine and/or develop the most suitable logistics and warehousing solutions and associated resources

Work closely with Carrier Management team, Operational Business units, IT and finance team to develop and implement solutions.

Create the Org structure in Asia Pacific logistics operations dedicated to customer service and logistics operations.

Work directly with customers to explain to them the value that these solutions can bring to their supply chain

Provide rationale and benefits of proposed designs, via PowerPoint or similar storytelling, and how modifications improve logistics efficiencies.

Continuous research into new logistics landscapes to identify new innovative and sustainable solutions

Lead or support other special projects as required

Qualifications/ Experience:

Hold a degree/ diploma preferably with 8-10 years of experience in Logistics solutioning and business development.

Highly proficient computer skills in Microsoft Office Suite

Experience in 3PL solutions, 4PL carrier management, Road freight, warehousing solutions across Asia Pacific is preferred.

Good interpersonal, communication and influencing skills, leadership, time and task management, the ability to build strong stakeholder relationships, change and innovation

Team Management, Operational logistics acumen combined with strong sense of business development

Capable of working independently, focused, and driven, capable of decision making based on facts and data, whilst under pressure yet deliver on time.

Excellent communicator, present findings effectively across all levels of the business

30% travel required for customer meetings.

Knowledge of one or more Asian languages is preferred to work with stakeholders.

• Manage a team of software developers.
• Work on multiple projects simultaneously
• Plan and implement projects, align project objectives with the company goals, and make sure the team is clear on the objectives.
• Define tasks and allocate resources, create schedule, and project timelines.
• Monitor and report on project progress, track deliverables and ensure quality control.
• Monitor and work with team to fix website vulnerabilities

Job Requirements:

• Degree holders or above in IT or Software Engineering
• Minimum 3 years of relevant working experience in a project management setting
• Minimum 8 years of web development experience, solid technical background, with understanding or hands-on experience in software development and web technologies
• Strong experience in Laravel/PHP, MySQL, NodeJS/NextJS, JS/TypeScript, CSS/SCSS, and other relevant web development technologies.
• Good knowledge in best practices for project management, business applications, websites and mobile apps development preferred.
• Experience in managing people and leading a team: this must be evidenced in past projects.
• Working in an Agile Software development environment and teams.
• Understanding and experience of system quality, security, performance, maintainability & extensibility
• Develop and implement IT strategies, policies, and procedures aligned with the organization’s goals and objectives.
• Identify technology trends and emerging solutions to enhance operational efficiency, productivity, and innovation.
• Well organised, punctual, and meticulous person
• Able to work effectively under fast paced environment.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Key roles and responsibilities include:

• Support in daily operations and timely resolution of critical issues
• Work with the consultant on system issues
• Work with AP Helpdesk for queries relating to NPO & PO cases
• Follow up with vendors and departments on escalated issues
• Follow up with requestors on pending verification cases and queries
• Follow up with departments on rejected BAPI payments
• Perform Ariba recon check on POP, SGD currency with TT bank accounts and foreign currency with GIRO accounts etc.
• Review of vendors with more than 2 bank accounts
• Perform pre & post-check analysis which include:

- Review the validity of denied and resolved cases
- Perform POP, DDA and invoice no. format pre-check
- Perform duplicate check on NPO & PO cases
- Review the inputs accuracy for MIRO posting

• Enhance user guides and SOP
• Support in process improvement projects

Qualifications

• Possess a recognized degree in Accountancy, CPA/CA preferred.
• 3 to 5 years of relevant working experience.
• Working experience in an auditing firm will be an advantage.
• Proficient in Microsoft Office applications and working knowledge of SAP S4 Hana.
• Possess good analytical, problem-solving and communication skills and process improvement mindset.

Job Responsibilities:

• Determine and identify new business opportunities by analyzing business needs in the Government Sectors.
• Preparation of business development plan, define and follow up which in line with the sales targets and objectives.
• Analyze and clarify Tender Bids and RFQs (Request for Quotation) or opportunities during pre-tender and tender phase.
• Lead and organize tender preparation, reviews and submissions in order to ensure completeness in quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyze technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price and to prepare Tender Evaluation for management approval for tender Operating Profit Margin.
• Lead and execute tender interview presentation in a professional manner to increase win rate.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• To manage, coordinate and conduct the sales activities to achieve sales target and profitability target for the Company.
• Handling of client and commercial issues, i.e. enquiries, terms and condition, payment schedules, complaints.
• Identify and manage calculated risk in each sales opportunity.
• Coordination of regional / global contracts.
• Provide market information and participate in direct marketing strategy or planning.
• Attend conferences, meetings and industry events to grow the pool of partners to aid in expanding the range of services.

Job Requirements

• Bachelor’s degree in Civil or Structural Engineering preferred.
• Prior experience in building engineering and construction is preferred.
• Proven experience (3-5+ years) in tendering for government projects, business development, or a similar role.
• Experience in dealing with Government Authorities.
• Strong negotiation, communication, and interpersonal skills.
• Analytical thinking and data-driven decision-making abilities.
• Familiarity with market research, lead generation, and sales pipeline management.
• Ability to develop long-term strategies for client acquisition and retention.
• Proven track record of driving revenue growth.
• Goal-oriented with a focus on results and outcomes.
• Ability to network and forge strong relationships within the industry.

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions