Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading international bank specializing in private wealth management offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance / Business / related field.
• At least 3 years of relevant experience in private banking and/or wealth management.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Please contact [email protected]

We’re a bustling, forward-thinking clinic seeking a friendly, organized, and proactive individual to oversee daily operations and deliver exceptional customer service. If you’re ready to lead with both heart and skill, this is the perfect opportunity for you to make a difference in a high-energy healthcare setting!

What You’ll Do:

• Operations & Financial Management: Streamline daily operations, ensure efficient administration, manage budgets, track expenses, and maintain accurate financial records
• Team Leadership: Guide, train, and mentor receptionists, conduct progress reviews, and create a supportive work environment
• Patient Relations: Welcome patients warmly, handle scheduling and inquiries, and ensure a smooth, friendly experience at each visit
• Inventory & Compliance: Oversee clinic supplies, uphold health and safety standards, and manage relationships with suppliers and clients
• Onboarding & Confidentiality: Onboard new patients, explain clinic policies, and ensure the highest standards of data protection and privacy
• Financial & Record Keeping: Manage payroll, track leave, coordinate with the accountant, and handle banking transactions

What We’re Looking For:

• Strong organizational, communication, and multitasking abilities with a keen eye for detail
• Proven leadership skills, committed to delivering a high standard of service
• Basic accounting and bookkeeping experience; proficiency in MS Office and Google Suite
• Background in healthcare administration or customer service is preferred but not required
• Adaptable, resourceful, and comfortable in a fast-paced environment

Position Details:

• Full-Time: 40 hours per week, typical working hours are Mon-Fri 9am-6pm.
• Perks: Access to Sphere Gym, business development courses where needed, and ongoing growth opportunities

Why Join Us?

We offer a chance to grow within a supportive, tight-knit team. If you’re ready for a fulfilling role in a dynamic clinic that values both personal and professional development, we’d love to meet you! To apply, please submit your resume and a cover letter highlighting your relevant experience. We look forward to connecting with you!

Job Title

Cafe/Restaurant Assistant Manager

Occupation

Manager

Job Description & Requirements

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

The Job:

• Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application
• Lead in facilitating the use and troubleshooting of backend IT systems
• Work closely with the Assistant Director to develop an effective marketing plan
• Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner

The Requirements:

• Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.
• Degree with at least 5 years’ experience in marketing and promoting Higher Learning or equivalent
• At least 5 years’ relevant experience in organising outreach activities

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Job:

• Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application
• Lead in facilitating the use and troubleshooting of backend IT systems
• Work closely with the Assistant Director to develop an effective marketing plan
• Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner

The Requirements:

• Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.
• Degree with at least 5 years’ experience in marketing and promoting Higher Learning or equivalent
• At least 5 years’ relevant experience in organising outreach activities

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage the full recruitment cycle for assigned departments, including:

1. Sourcing candidates
2. Screening applicants
3. Conducting interviews
4. Proposing salaries
5. Following up on offers and start dates

• Ensure a positive candidate experience throughout the recruitment process.
• Collaborate with hiring managers and heads of departments (HODs) to understand current and future hiring needs.
• Develop a pipeline of qualified candidates for critical and evergreen roles to minimize hiring lead times.
• Build and maintain relationships with institutions of higher learning (IHLs) and professional organizations.
• Representive at career fairs and networking events.
• Maintain and analyze recruitment metrics to assess and enhance performance.
• Regularly review and improve recruitment workflows and procedures.

Skills and Qualifications:

• Min Degree
• Internal HR Recruitment experience (healthcare experience not required)
• Strong interpersonal and communication skills
• Proficient in data analysis and recruitment metrics
• Ability to build and maintain relationships
• Proactive approach to problem-solving and process improvement

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Title: Manager, Learning & Development (L&D)
Budget: Up to $7.3K
Reporting to: L&D Team Lead

Position Overview:
As a key member of the Learning & Development team, you will partner with business leaders to design and implement impactful learning strategies and programs. Your role will focus on fostering a culture of continuous learning and innovation.

Key Responsibilities:

Learning Partnering:

• Engage with business leaders to identify and develop essential capabilities and competencies.
• Foster a culture of learning and innovation within the organization.

Program Design and Implementation:

• Design, develop, and implement learning programs aligned with organizational goals and skill development.
• Address skill gaps through tailored initiatives.

Program and Sponsorship Management:

• Manage learning resources and budget for the job family, utilizing learning analytics to uncover new opportunities.
• Oversee L&D funding programs and schemes, including budget management, application processes, and impact measurement.
• Administer MOH-funded schemes such as the Health Manpower Development Plan and MOH-In-Service Scholarship & Sponsorship, ensuring compliance with implementation approaches.

Innovation in Learning Practices:

• Stay updated on emerging learning and development practices, tools, and technologies.
• Explore and implement bold new approaches to enhance learning effectiveness.

Culture Change Initiatives:

• Lead initiatives to reinforce organizational Core Values and promote a culture of learning and innovation.
  

Qualifications:

• Degree / Masters in Human Resource / Business Management related field
• Proven experience in Learning & Development, preferably in a healthcare or similar environment.
• Strong communication and interpersonal skills to engage with diverse stakeholders.
• Ability to analyze data and translate insights into actionable strategies.
• Familiarity with budget management and funding processes.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As an Assistant Manager / Manager (Environmental Sanitation Regime Section), you will be part of the Division of Public Cleanliness (DPC). You will operationalise the Environmental Sanitation Regime (ESR) by managing a team of auditors to conduct inspections of specified premises, ensure compliance with Environmental Sanitation Regime (ESR) standards to achieve ESR Programme outcomes. You will be responsible for the following:

• Planning of resource deployment such as manpower to conduct inspections of specified premises.
• Ensure adherence to ESR standards and related legislation.
• Decide on enforcement actions for non-compliance.
• Empower stakeholders (Sectoral Leads, Environmental Control Coordinators/Officers (Specified Premises), Premises Managers) to achieve ESR Programme outcomes.
• Resolve feedbacks on ESR specified premises.

The job might be for you if you possess the following qualities:

• Proficient in Microsoft Office Excel and Access
• A team player with good communication, interpersonal and written skills
• Meticulous, organised and able to multi-task
• Outgoing, pleasant personality, independent and resourceful
• Self-driven and always ready to strive for improvement
• Preferably with a valid class 3 licence and is willing to drive available NEA vehicles for deployment to worksites

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Environmental-Sanitation-Regime-Section----Contract_JR-10000034382

Job Description

1. Schedule planning

2. Supplier ordering

3. Cost of Goods Control and stock planning

4. Customer Service.

5. Trouble shooting of people, equipment and products related matter.

Requirements

1. Able to communicate in English.

2. Able to work on weekend (Sat & Sun) and flexible in day or night shift.

3. Cheerful personality and passionate in F&B industry.

4. Able to work under pressure and fast pace environments.

5. Excel in People Relationship.

6. Basic knowledge in Power Point, Microsft Office Word and Excel.

Finance Manager Responsibilities

· Company & Group Accounts

o Accounts: Monthly/yearly Cashflow, Profit & Loss, Balance Sheet

o Bookkeeping, invoicing, payments

o Tax: GST reporting, corporate tax, payroll tax, CPF, etc.

o Group Consolidation

· Banking: Payment of expenses and salaries

· Reporting: Weekly Cashflow, Monthly & Annual Individual Company and Group Accounts

· Fund Accounts: Monthly reconciliation and reporting of fund accounts

· Regulatory Reporting: MAS Reports, FACTA, CRS, etc.

Candidate Qualities & Qualifications

· Degree in Accountancy or ACCA qualifications

· Minimum 3-5 years experience from a financial control background within either financial or commercial industries

· Meticulous, accurate, attention to detail

· Efficient with excellent time management skills

Responsibilities:

* Perform audit for a board range of clients across various industries

* Perform special audit and/or accounting related project

* Responsible for audit planning, fieldwork and completion

* Assist the Director to identify and resolve accounting/ auditing issues

* Communicate with clients in professional manner, both in writing and verbal

Requirements:

* Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognized by ISCA.

* Minimum of 5 years of relevant experience.

* Strong analytical skills

* Excellent communication skills and able to communicate well with people of all levels

* Able to work independently and manage engagement under tight deadlines

Responsibilities:

* Perform audit for a board range of clients across various industries

* Perform special audit and/or accounting related project

* Responsible for audit planning, fieldwork and completion

* Assist the Director to identify and resolve accounting/ auditing issues

* Communicate with clients in professional manner, both in writing and verbal

Requirements:

* Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognized by ISCA.

* Minimum of 5 years of relevant experience.

* Strong analytical skills

* Excellent communication skills and able to communicate well with people of all levels

* Able to work independently and manage engagement under tight deadlines

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
  Involved in payroll processing and its related duties
  Analyse reasons for variation in manpower expense for monthly adhoc reporting
  Regular review on compliance to statutory requirements.
  Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
  Liaise with internal and external auditors and/or tax agents on payroll related matters.
  
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Hands on SAP HRIS system preferred
• Proficiency in Microsoft applications
• Strong leadership skills with ability to manage team members
• Good time management and organizational skills, as well as a customer-oriented mindset
• Possess excellent inter-personal and communication skills

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Job Scope:

• Support the team at ground level by providing leadership in coordination of clinical service and strategic planning skills to drive the success of the home visiting program.
• Support and building strong relationships with various clinical discipline in effective service delivery by active engagement with stakeholders, community partners, funders, and government agencies.
• Coordinating clear roadmap for the program's growth and ensure alignment with organizational goals.
• To bring expertise in program development, including designing effective strategies for outreach, recruitment, and retention of participants.
• Streamline processes, optimize resource allocation, and improve overall efficiency in delivering services.
• Establish quality assurance protocols, monitor performance metrics, and implement necessary changes to maintain program effectiveness and compliance.
• Oversee data analysis, performance evaluation, and reporting to track progress, identify areas for improvement, and demonstrate the impact of the program to stakeholders.
• Show leadership personality in steering and supporting program towards achieving evidence based, best practices in integrated health and social service deliveries.
• Work with programme lead to scope and track various aspects of programme evaluation, plan for resources needed to meet programme reporting indicators and aligned with the Institution’s strategic and business objectives.
• Performs any other duties as assigned by Program Lead.
• Performs any other Division duties as assigned.

Job Requirements:

• Degree with at least 6 years' experience and demonstrated competency (with at least 2 years of managerial/supervisory experience preferred).
• A fast and efficient worker with the ability to multi-task.
• Strong interpersonal and communication skills.
• Strong analytical, organizing and prioritizing skills.
• Strong coordinating and facilitation skills.
• Strong Leadership and Strategic Planning skills
• Programme planning and implementation skills.
• Excellent IT skills including MS Word, PowerPoint, Excel and Project.

SWAT Mobility is a leading AI routing technology company in Southeast Asia and Japan, specializing in solving complex vehicle routing challenges for the transport and logistics industries. Headquartered in Singapore, we operate across 9 countries, delivering cutting-edge Smart Mobility and Dispatch Management solutions. If you're ready to make an impact and thrive in a dynamic, fast-growing startup, we’d love to have you on our team!

Led by Rene Van Erk, our new Chief Strategy Officer, we are looking for people who are sharp, resourceful, action-oriented and committed. Lastly, it’s key that we have fun together while working hard on these initiatives.

Our Team’s Mission: Make SWAT a scalable organization

The Team:

We will be establishing a small & agile ‘strategy’ team to run 3 priorities:

• Marketing: Build an Engagement Engine to drive high-quality MQL’s
• Strategy: Drive strategic initiatives & decisions to create scalability and value
• Partners: Structure and deploy a Partner program so partners help us scale

Role Overview:

The Digital Marketing Manager will focus on creating and executing full-funnel, multi-channel marketing strategies to build long-term awareness and drive high-level interest in our SaaS products and services.

You will be responsible for generating demand online, expanding our reach, and improving the brand’s visibility in the marketplace. This role emphasizes strategic campaigns across multiple channels, including content marketing, events, paid advertising, and partnerships, aimed at educating and engaging potential customers at various stages of the buying process. She/he will report to the Swat Marketing Manager.

Key Responsibilities:

• Planning: Develop demand-generation strategies and campaigns that create brand awareness and generate market demand for our products.
• Content Development: Build compelling content and marketing assets, including blog articles, news, case studies, and thought leadership articles. Our Sales, our Products and our Services will be your source for all content
• LinkedIn Strategy: Develop and implement strategies that drive traffic growth based on companies, contacts, and target audiences identified
• Integrated Marketing: Lead the development of integrated marketing programs, leveraging digital channels such as social media, content marketing, and webinars to drive engagement.
• Campaign Development: Create high-impact, large-scale campaigns that educate potential customers and nurture them from awareness through consideration stages.
• Performance Tracking: Track and report on campaign metrics such as brand engagement, website traffic, and customer interaction across touchpoints.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 5+ years of relevant experience in demand generation, growth marketing, or a similar role in SaaS Companies or Tech companies.
• Strong written and spoken communication skills in English
• Able to develop and implement effective marketing programs tailored to the local requirements faced in different markets.
• Ability to analyze and interpret marketing performance data and optimize based on insights.
• Ability to work in a fast-paced and evolving environment, with a flexible approach to meet changing demands and deadlines.

Key responsibilities include:

• Business Development: Identify and engage potential clients through strategic outreach and networking, focusing on delivering comprehensive recruitment solutions.
• Client Consultation: Collaborate closely with clients to understand their specific needs.
• Internal Coordination: Comprehend clients’ needs and objectives. Communicate effectively to the fulfilment team to provide the right candidates, maximize client satisfaction and retention.
• Market Analysis: Stay updated on industry trends to provide valuable insights to clients and enhance recruitment strategies.
• Others: Handling administrative duties as required.

Requirements:

• A proven track record in recruitment or sales, ideally within the recruitment agency domain.
• 3 to 5 years of experience in recruitment sales are preferred.
• Independent, dynamic, and self-motivated individual with a positive work attitude.
• Excellent communication and interpersonal skills, with a knack for building relationships.
• Strong time management skills and the ability to prioritize tasks effectively.
• Sales-driven mindset with the ability to thrive in a fast-paced environment.
• Minimum Bachelor’s Degree

About Us

voco Orchard Singapore is seeking a dynamic and passionate Guest Experience Manager to be part of its dynamic team, providing unstuffy service to our valued guests. . As Guest Experience Manager, you will take full responsibility for the efficient operation of the Guest Experience department and Club Lounge Operations. Your mission is to deliver exceptional products and services in alignment with voco Orchard Singapore’s brand standards. You will also serve as the Celebrity Service Ambassador for the hotel.

Your day to day

• Actively participate in the selection of suitable new staff, their on-boarding, and continuous training to upkeep high levels of service presentation by them at all times.
• Prepare efficient work schedules for all staff assigned to the Club in order to optimize their productivity without negatively impacting guest service standards.
• Maintain professional standards of conduct, hygiene, uniforms and grooming of all employees assigned to the Club.
• Effectively manage operational routine by conducting daily shift briefings with assigned staff, highlighting all VIP arrivals, meetings, guest critique and relevant issues impacting guest service.
• Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
• Drive performance in recognizing IHG One Rewards members and efficiency in enrolling new members.
• Monitor the performance of the guest experience team to ensure all hosts are meeting the expected performance level, and provide required coaching to close any performance gaps.
• Assist the Front Office Manager in preparing and maintaining all expenses for the department in line with the budget. At the same time, review monthly financial results and develop action plans to minimize wastage.
• To manage the expenses of the Guest Experience team and Club Lounge to ensure profitability.
• Build and maintain positive relationships with all customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Ensure guests are greeted upon arrival and make time to interact effectively with guests.
• Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Communicate guest feedback, both positive and negative, to the appropriate departments professionally.
• Monitor and review service-level trends and guest complaints, working with department heads to develop smart action plans.
• Support the smooth day-to-day running of the Club Lounge, ensuring it meets brand standards and delivers exceptional service to guests.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.
• Have a thorough knowledge of all facilities and services offered by the hotel.
• Review daily and upcoming three-day arrivals and departures via IHG Reporting.
• Research and update guest profiles in the Opera system before their arrival.
• Notify relevant departments of guest arrivals and ensure they have updated guest history and preferences.
• Assign and inspect all VIP rooms, ensuring seamless communication with all departments.
• Prepare bespoke and customized amenities for VIP and long-stay guests.
• Be knowledgeable about all VIPs in-house, hotel functions, and special events.
• Liaise with the DOR and FOM to prepare tailor-made itineraries for guests, coordinating VIP greetings and departures ahead of time.
• Recommend, plan, schedule, and arrange preferred activities for guests during their stay.
• Participate in daily staff briefings to share updates, initiatives, and guest information.
• Supervise the entire operations of Club Lounge; this includes its rooms, facilities and food & beverage operations.
• Ensure maximum guest satisfaction through high levels of personal recognition and prompt cordial attention to all guests from arrival through departure.
• Ensure an excellent quality of the product, food & beverage offerings and the facility are presented at all times by liaising with other departments/Heads such as Executive Chef, Food & Beverage Director and Executive Housekeeper.
• Ensure timely and high standards of display and presentation at the Club Lounge for breakfast, afternoon tea and evening cocktails.
• Ensure that bookings for the Club Lounge’s meeting room are optimally managed and it is well maintained to meet guest requests.
• Maintain Back of House decorum in the Club Lounge areas, in respect of its guests’ privacy and relaxation.
• Ensures staff, particularly guest contact personnel, are familiar with IHG Rewards members, known repeat guests and other VIPs and provide special attention and recognition
• Develop and maintain courteous professional relationships with guests through personal introduction and attention.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.