Job Summary

We are seeking a highly motivated and experienced Quality Manager to lead our quality assurance efforts for the production of state-of-the-art nanoparticle synthesis equipment and systems. The ideal candidate will have a strong technical background in engineering or a related field, coupled with a deep understanding of quality management principles and practices. This role requires a hands-on approach, involving direct participation in assembly, calibration, and quality assurance processes.

Responsibilities

Quality Management System:

• Develop, implement, and maintain a robust quality management system (QMS) aligned with industry standards (e.g., ISO 9001).
• Oversee the documentation and control of quality records, procedures, and work2020 instructions.
• Conduct regular internal audits to ensure compliance with QMS requirements and identify areas for improvement.

Quality Assurance

• Lead inspections, tests, and verifications of products and processes.
• Collaborate to ensure product designs and manufacturing processes meet quality standards.
• Analyze quality data to identify trends, root causes of defects, and opportunities for process improvement.
• Implement corrective and preventive actions to address quality issues and prevent recurrence.

Hands-on Involvement:

• Actively participate in the assembly, calibration, and testing of nanoparticle synthesis equipment and systems.
• Conduct detailed inspections and functional tests to ensure product quality and performance.
• Troubleshoot and resolve technical issues that may arise during production or testing.
• Implement 5S for continuous improvement of work quality across production and quality management

Supplier Quality:

• Evaluate and qualify suppliers based on quality performance and delivery capabilities.
• Monitor supplier performance and take corrective actions as needed to ensure consistent quality.

Regulatory Compliance:

• Stay informed of relevant industry regulations, standards, and certifications (e.g., ISO, CE marking, FDA).
• Ensure compliance with regulatory requirements and maintain necessary documentation.

Continuous Improvement:

• Promote a culture of continuous improvement and innovation within the organization.
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve product quality.
• Lead or participate in lean manufacturing or Six Sigma initiatives.

Qualifications and Skills:

• Bachelor's degree in Engineering, Physics, Chemistry, or a related field.
• Advanced degree (Master's or PhD) preferred.
• 2+ years of experience in quality management, preferably in equipment for nanomaterial synthesis
• Strong understanding of quality management principles, tools, and techniques.
• Experience with ISO 9001 and other relevant quality standards.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and a commitment to quality.
• Excellent communication and interpersonal skills.
• Proficiency in using quality management software and tools.
• Hands-on experience with assembly, calibration, and testing procedures for nanoparticle synthesis equipment.
• Ability to work in a highly agile start-up environment

Benefits

The recruited researcher will have the opportunity to work as part of an international, interdisciplinary team, across Singapore and the United Kingdom. Accelerated Materials works to provide an inclusive environment to maximize employee wellness, with initiatives such as remote work programs and flexible hours. We also provide expert mentorship in entrepreneurship for candidates interested in commercialization of their inventions.

If you are a highly motivated and results-oriented individual with a passion for quality, we encourage you to apply.

About Accelerated Materials

Accelerated Materials’ vision is to bring sustainable, next generation nanomaterials to reality. As a spinout from the University of Cambridge and the Cambridge Centre for Advanced Research and Education in Singapore (CARES), AM is commercializing a unique platform for nanomaterial synthesis, and is now pushing forward their first laboratory scale synthesis equipment and software products.

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

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- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Familiar with Agile/ SCRUM Methodology.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client, a leading retail bank is looking for highly driven sales personnel to join their expanding team.

Key Responsibilities:

• Primarily serve individual retail customer and advise them on various personal banking and financial products and services.
• Seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• Possess sound financial knowledge and provide holistic financial planning advice to customers.
• Good understanding of banking regulations and to adhere to rules and guidelines when conducting business.
• Always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• Achieve a balanced scorecard set by the company.

The ideal candidate will possess the following:

• Diploma/ degree in any discipline
• Willingness to work on a flexible schedule that includes weekends
• Passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269

Objective

Based at our client’s location, the candidate will have primary responsibility for leading the on-site team to deliver a high level Facility Management Building Support services in line with our corporate clients’ business needs.

Accountabilities

• Manage all building related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems
• Manage all 3rd party / subcontractor performance
• Responsible for staff development to anticipate / meet client’s requirements.
• Ensure all working environments meet all requisite OH&S Standards.
• Co-ordinate critical out-of-hours issues & participate as a key team member in responses to emergency situations
• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance
• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network
• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs be basis.

People Management (where applicable)

• Manage and coach team
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members

Client/Stakeholder Management

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises

Procurement & Vendor Management

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Ensure contracts are continually assessed to deliver best value to the client

Finance Management

• Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
• Ensure financial processes are followed at all times

Health & Safety Management

• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• 24/7 emergency call support and site attendance is required

Risk Management

• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
• Achieve Key Performance Indicators and Service Level Agreement targets

Key Result Areas

• Uninterrupted site operations
• Client Satisfaction
• Continual service improvements
• Attaining client KPIs

Required Qualifications, Skills & Experience

• Bachelor/Diploma in Mechanical/Electrical/Building/Facilities Management or equivalent with a Facilities Management focus is preferred
• A minimum of  5 years experience (3 years for AFM) in Facility Management (Managerial experience preferred) with proven team management experience. Candidates without prior management experience, but with strong leadership skills, will also be considered.
• Strong analytical, presentation, excellent communication and organization skills
• Knowledge of Occupational Health and Safety requirements
• Knowledge of M&E systems, Financial & Management Reporting
• Strong communication and interpersonal skills with the ability to build rapport quickly
• Sound computer skills in Microsoft Office
• Demonstrated ability to manage multiple and complex operational matters on a daily basis

As the Marketing Manager, you will be responsible for developing, implementing, and overseeing marketing strategies that drive brand awareness, customer engagement, and revenue growth across our food and beverages, and distribution business. Your role will involve both creative and analytical tasks to ensure the effective promotion of our offerings, enhance customer loyalty, and manage respective brand image across all touchpoints.

Key Responsibilities:

1. Strategic Planning and Brand Development:

- Develop and execute comprehensive marketing plans for each brand.

- Oversee the positioning and messaging of the brands to ensure a consistent and compelling market presence.

- Identify new opportunities for brand growth, both online and offline, in line with company objectives.

2. Campaign Management:

- Lead the creation and implementation of marketing campaigns for special events, product launches, and seasonal promotions.

- Manage marketing budgets for each segment, optimizing spend and maximizing ROI across all campaigns.

- Analyze campaign performance and make data-driven adjustments to improve effectiveness.

3. Digital Marketing and Social Media:

- Manage the group’s social media channels, ensuring regular, engaging content that reflects the voice and values of the brands.

- Oversee digital advertising efforts, including Google Ads, Facebook, Instagram, and other relevant platforms.

- Track digital marketing metrics, and lead efforts to improve engagement, reach, and conversion rates.

4. Partnerships and Community Engagement:

- Cultivate partnerships with local businesses, influencers, and event organizers to expand brand visibility and customer base.

- Coordinate sponsorship opportunities and participate in local events to promote brand presence.

- Develop loyalty programs and initiatives to increase customer retention and satisfaction.

5.Market Research and Analytics:

- Conduct market research to stay ahead of trends in the hospitality, food, and beverage industries.

- Use customer feedback, data analytics, and competitive analysis to adapt marketing strategies and maintain market leadership.

- Report regularly on key performance indicators (KPIs) and other metrics to senior management.

6.

Collaboration and Cross-Functional Coordination:

- Work closely with the culinary, operations, and distribution teams to align marketing initiatives with operational goals.

- Coordinate with the sales and distribution teams to promote new product offerings.

- Oversee the production of all marketing collateral, including digital assets, print materials, and menu designs.

7.

Brand and Crisis Management:

- Ensure the group’s brands maintain a positive public image and address any potential PR issues effectively.

- Respond promptly to customer inquiries and online reviews, ensuring brand consistency in all communications.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

We are seeking an experienced and detail-oriented Remittance Manager to oversee the daily operations of our over-the-counter remittance services. You will ensure smooth and efficient transaction processing while maintaining strict compliance with all regulatory requirements. Your focus will be on delivering exceptional customer service and managing a team of remittance agents.

Responsibilities:

· Manage the day-to-day operations of the remittance center, ensuring efficient and timely processing of transactions.

· Supervise, train, and motivate a team of remittance agents, ensuring they adhere to company policies and procedures.

· Maintain a thorough understanding of all relevant laws, regulations, and compliance requirements governing remittance services.

· Implement and maintain strong internal controls to prevent fraud and ensure the accuracy of transactions.

· Handle customer inquiries, resolve complaints, and provide exceptional customer service.

· Prepare regular reports on remittance activity, transaction volumes, and compliance-related matters.

· Stay informed about industry trends, new technologies, and changes in regulatory requirements.

Qualifications:

· Bachelor's degree in Business Administration, Finance, or a related field.

· 3+ years of proven experience in a remittance or money transfer environment.

· Strong knowledge of remittance regulations, AML/KYC compliance, and fraud prevention measures.

· Excellent leadership, communication, and interpersonal skills.

· Strong problem-solving abilities and attention to detail.

· Proficient in using remittance software and systems.

( Industries :- similar to Western Union , Wise )

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

The Manager (Project Development) is responsible for spearheading project development strategies and plans. He/She leads project development from opportunity identification to project conceptualisation and planning. He establishes strategic relationships with internal and external stakeholders to ensure smooth project development activities, and solicits requisite approvals and permits. He leads the project specification, estimation and planning activities and also ensures project risk management. He manages a team of senior engineers and ensures efficient business operations.

He is an experienced professional, preferably a trained engineer, and is able to address technical queries that arise during the course of his duties. He is conversant with the industry, company clientele, competitors and contractors. He is highly analytical, enjoys solving challenging problems, and is able to lead others effectively. He may be expected to travel occasionally and work after office hours.

Formulate project origination strategies aligned to organisational objectives based on economic and market analysis

Authorise proposed projects based on risk and feasibility analysis

Establish business development strategies to capitalise on potential project opportunities and tenders

Approve optimal alternative project solution based on technical and commercial value propositions

Strategise project development practices to attain the organisation's profitability and sustainability goals

Approve business case and project proposal or tender response

Approve the project scope, goals and objectives

Endorse project requirements and project constraints

Drive strategic partnerships with relevant internal and external project stakeholders

Formulate solutions to ensure compliance with regulatory and legislative pre-requisites

Endorse project specification documentation

Drive collaboration with internal and external stakeholders for project estimation and cash flow projection

Lead stakeholder engagements for sign-off on baseline budget, schedule and project success metrics

Endorse project deliverables and work breakdown structure to optimise project efficiency and performance

Formulate strategies to optimise project staffing and acquisition of project team members

Approve integrated project plans for project execution, risk management, quality control and safety management

Develop strategies for resource planning and utilisation

Drive department performance to achieve organisational goals

Drive talent recruitment and development for the department in alignment with organisational strategy

Manage the department's financial inflow and outflow against allocated budgets and forecasts

Validate risk management plans and risk controls to ensure compliance with organisation's risk management framework

Manage continuous improvement and change management initiatives for time, cost and quality improvements

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Location: East

Work Schedule: 5.5 days/week (Monday to Friday 9am - 6pm , Saturday 9am - 1pm)

Job Highlights

• Lead a team of 10 in the operations department
• Oversee daily air and sea shipment operations
• Gain valuable experience in the freight forwarding industry

Key Responsibilities

• Supervise and ensure smooth daily operations for air and sea shipments
• Resolve operational issues and tackle challenges for the department
• Maintain proper discipline and efficiency within the team
• Report directly to management with updates and improvements

Requirements

• Minimum 2-3 years of experience in freight forwarding for air and sea (import/export)
• Familiarity with Singapore Customs, Airlines, and Shipping Lines
• Diploma holder with proficiency in English (spoken and written)
• Proficient in Microsoft Office and computer systems
• Self-motivated, independent, and proactive with a pleasant personality
• Strong leadership skills and ability to work odd hours if required
• Preferred residency in the East

Aventir Group Pte Ltd

EA License: 24C2542

1. Supporting the manager

Assisting with daily tasks, such as administrative work and employee staffing

2. Managing operations

Overseeing day-to-day operations, such as ensuring a clean store environment

3. Providing customer service

Developing and maintaining customer relationships, resolving complaints, and ensuring a high level of customer experience

4. Managing employees

Hiring and retaining employees, setting job expectations, providing feedback, and conducting performance reviews

5. Managing finances

Monitoring budgets, operating costs, and resources, and managing payroll and personnel databases

6. Reporting

Creating reports, analyzing and interpreting data, and communicating with clients

7. Application

Government department website, bank website application work

8. Complete various work chores assigned by the manager

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

Strong communication and coordination skills, team leadership skills, and problem-solving skills.

• Undertake and be overall responsible for project site management, supervision, and contract follow-up works.
• Liaise with client, owner, building management, consultant, design firm, main contractor, sub-contractor, supplier, vendor, and others where necessary.
• Monitor and oversee work execution by company owner construction team, sub-contractor, supplier, and vendor.
• Oversee, coach, and mentor the entire project team under your charge.
• Review project teamwork performance.
• Ensure compliance with Health, Safety, and Environment policies and practices, and quality and progress at the project work site.
• Attend project tender site show-round and tender briefing.
• Prepare tender document, costing, quotation, technical and commercial proposal and submit to client.
• Review and approve the Method Statement, Schedule, Claim, Risk Assessment, and Safe Work Procedure for the project.
• Conduct site meetings with the project team and sub-contractors and monitor site progress.
• Attend regular internal and external meetings.
• Prepare monthly reports for management.
• Other duties and responsibilities as assigned.

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills