Roles & Responsibilities

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

We are seeking an experienced Restaurant Manager to lead our team and ensure a consistently positive dining experience. The ideal candidate will have a strong understanding of restaurant operations, including staff management, training, and maintaining high food standards. They will also be responsible for developing a positive brand image through excellent customer service and a strong understanding of restaurant protocol. We are looking for a professional with a positive attitude who is passionate about contributing to the growth and success of our restaurant and its employees. The successful candidate will have a consistent work history and a proven ability to lead and contribute as an individual contributor.

Objectives of this role

· Oversee restaurant operations and ensure a smooth flow

· Maintain a positive restaurant culture

· Create work schedules that align with the restaurant’s needs

· Ensure proper compliance with restaurant hygiene regulations

· Train new employees to help them meet the restaurant’s expectations

· Interact with diners and build positive rapport with different types of people

Responsibilities

· Manage and keep up smooth restaurant operations

· Assist in hiring, screening, interview, and shortlisting.

· Supervise both kitchen and Service members, providing necessary feedback and advice.

· Grievances handling, member counselling, and support members' wellness

· Write daily budget reports on both revenue and costs

· Communicate with diners and mitigate potential conflicts

· Organize and take stock of restaurant supplies

· Maintain and monitor weekly and monthly payroll for Part-time members.

· Ability to control manpower costs within the budget for each outlet.

Skills and qualifications

· Proven relevant work experience in a restaurant setting

· Demonstrated customer service skills

· Understanding of financial, Marketing, and HR management

· Strong knowledge of restaurant management software

· IT Savvy.

· Proficiency in English and Mandarin (able to communicate with Chinese Guests/team members).

· Ability to memorize and explain the restaurant’s menu

· Willingness to work flexible hours as and when needed.

- Willing to run both outlets (Millenia Walk and Star Vista).

Work Arrangement: 5 days per week (2 days off but not fixed)

Working hours between 10.30 am and 10.00 pm

Sun& Mon ends at 9.00 pm. Tue to Sat ends at 9.30 pm or before 10.00 pm

Break time 1.5 hours (Millenia Walk) and 2 hours (Star Vista)

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Roles & Responsibilities

• Manage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses;
• Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delighted
• Manage staff under your supervision complete their daily operation duties to facilitate class administration processes
• To ensure that all documentation for class start is readily prepared and completed for Trainers to apply during the start of classes
• Ensure all transfer and withdrawal processes are completed accurately and timely as per required by the Company and/or Program Partners
• Ensure that all documents submitted meet the standard for invoicing
• Report in a timely fashion, any disruptions, challenges, and non-compliant behaviours that are affecting daily operations at the Training Centre.

Requirements

• Competency in interpersonal and communication skills
• Meticulous and able to multi-task
• Computer literacy with proficiency in MS Office applications

Responsibilities:

• Plan, manage, control, execute and close out projects within contractual schedule and budgeted cost.
• To supervise a crew of carpenters in achieving production targets to meet project deadline.
• Perform quality check and ensure furniture are fabricated accordingly to construction drawing.
• Review drawings, design notes, and critical specifications.
• Attend site meetings, inspections, monitor and report of project progress.
• Liaise and coordinate with related parties (e.g., authorities, clients, consultants, contractors, suppliers etc.) through regular meetings to ensure conformity to specifications, quality and delivery schedule.
• Supervision at project site to ensure smooth operations.
• Ensure that staff and contractors carry out work in a safe manner.
• Monitor daily progress at project site.
• Report to management team on project status.
• Ensure up to date claims, obtaining approval for variations order and prepare for billing.
• Ad-hoc duties.

Requirements:

• Interior Design / Carpentry / Joinery knowledge preferred
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Good team player and able to work independently with minimal supervision
• Able to start work within short notice

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business

Key Responsibilities

Line Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to Cathay Pacific Airways as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on Cathay Pacific Group and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.) as the Operational Duty Holder
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements

• Engineering degree or Aircraft Maintenance Licence (HKCAD or equivalent) with appropriate aircraft type endorsement
• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

** Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **

Reporting to the Restaurant Manager and Assistant Manager, you are responsible for assisting the Managers in supervising and ensuring the efficient running and daily operations of the restaurant, in accordance to the company’s standards. Key performance areas include assisting managers to manage team performance, people development through training and ensuring maximum customer service standards.

KEY RESPONSIBILITIES

Operations

- Assist the Managers in overseeing the restaurant’s daily operations.

- Operationally equipped to manage all service sections within the restaurant and its related functions.

- Responsible for checking on all equipment maintenance and servicing.

- Observe a high standard of work ethics and be a role model for all service staff.

Customer service and service quality

- Responsible for ensuring good customer service standards and quality.

- Provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times.

- Manage and handle customers feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Staff Training and Development

- Assist Restaurant Manager and Assistant Manager intraining, development and evaluation of service staffs to be well-trained in the respective service stations.

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

Job Summary/Purposes

The Department Manager is a professional in the assigned goods category who is responsible for promoting brand loyalty to customers in the luxury goods sector in order to guarantee the achievement of the quantitative and qualitative objectives set for his/her department and for the store. He/she represents the company and is a proactive sales professional who operates according to the directions received from the Store Manager.

Responsibilities

Sales:

• Reflects the corporate image in terms of standing and ensures that the Staff is also aligned.
• Liaises with the other Department Managers regarding all issues related to the product and internal processes.
• Is constantly up-to-date regarding fashion trends, knows and monitors competitors keeping his/her team always aligned and up-to-date.
• Keeps his/her team constantly posted on the Store/department performance.

Customer Management & CRM:

• Promotes customer loyalty, informs the Store Manager about Top clients and VIPs.
• Tracks the follow up actions and new clients sourcing done by his/her team.
• Guarantees excellent customer welcoming and service and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.

Store Staff:

• Creates his/her team coordinating their activities in order to make sure that team members are always motivated and competent.
• Detects and values each team member’s strength points, supporting his/her professional growth through the training and continuous coaching, in agreement with the Store Manager.
• Defines quantitative and qualitative objectives and ensures they are achieved by results analysis, verifying monthly activities and setting up yearly assessments.
• Prepares the planning, organizes and plans activities ensuring that the available resources can manage the expected workload.
• Makes sure that the internal procedures are fully respected.

Product:

• Has a deep product knowledge of his / her department.
• Personally manages all delicate situations regarding issues related to the product.
• Ensures that the department image and product care are in line with corporate standards and that the staff is aware of this standard.
• Provides Retail Merchandisers with prompt and accurate feedback on any request of products related to his / her category.

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

BUSINESS

• Drive and maximize sales performances
• Propose and develop business plans
• Drive the store team to exceed their KPIs
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team
• Meet the store operating budget, controlling store expenses

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships
• Guarantee an excellent Client satisfaction and the highest level of Client service
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
• Foster a strong private appointment culture

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
• Ensure synergy and cooperation between front and back of house
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

KNOWLEDGE AND SKILLS

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Local and English languages are a must
• Market and product knowledge/passion
• Business/Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

C48563

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• shall be qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate
• Mandrian speaking is esstional knowledge due to coordinate with Chinese investor and owner.

Job Summary:

is responsible for overseeing the daily operations of a restaurant, ensuring high-quality food and customer service while managing staff and resources. This role includes supervising front-of-house and back-of-house teams, managing inventory, ensuring compliance with health and safety regulations, and maintaining a positive dining experience for customers.

Job Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations;
• Deliver superior service and maximize customer satisfaction;
• Respond efficiently and accurately to customer complaints;
• Regularly review product quality and research new vendors;
• Organize and supervise shifts;
• Appraise staff performance and provide feedback to improve productivity;
• Estimate future needs for goods, kitchen utensils and cleaning products;
• Ensure compliance with sanitation and safety regulations;
• Manage restaurant’s brand image and continuously progress to improve it;
• Prepare budget, control operational costs and identify measures to cut waste;
• Create detailed reports on weekly, monthly and annual revenues and expenses;
• Promote the brand in the local community through word-of-mouth and restaurant events;
• Recommend ways to reach a broader audience (e.g. discounts and social media ads);
• Train new and current employees on proper customer service practices; and
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration or related major.
• 5 or more years in the management operations or related function.
• Proficient in English and excellent communication skills, both written and verbal.
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

We are looking for an experienced and dynamic Product Manager to lead the implementation and operations of products for one of our core corporate functions.

Key Responsibilities:

• Develop and execute product strategies for core corporate functions.
• Plan and manage product roadmaps with a focus on long-term sustainability and reusability across Whole-of-Government (WOG) initiatives.
• Collaborate with business users to gather, analyze, and align business requirements.
• Partner with development teams to translate these requirements into actionable features.
• Anticipate and address product-related challenges proactively.
• Continuously enhance products to maintain operational relevance.
• Manage stakeholder expectations and ensure seamless communication across teams.
• Oversee daily product operations and drive performance improvements.
• Conduct training sessions for core business users and end users.
• Monitor and report progress through regular updates and management reporting.

The ideal candidate will be a proactive self-starter with hands-on experience in managing product roadmaps and day-to-day operations. They should exhibit strategic thinking to ensure long-term product success in alignment with evolving corporate requirements.

Requirements

Work Experience:

• At least 5 years of experience in product management and operational roles, preferably with corporate or enterprise solutions.
• Proven ability to lead and inspire teams within a complex, multi-stakeholder environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to influence stakeholders at all levels.
• Adaptability and effectiveness in handling ambiguity.
• Quick learner with the ability to understand and synthesize complex information rapidly.
• Strong project management skills with attention to detail.
• Experience in requirements gathering, creating user stories, and managing product backlogs.
• Familiarity with Agile methodologies and the product development lifecycle.

Main contractor in civil engineering seeking for :-

Roles & Responsibilities:-

• Manage a team of civil design engineers in design coordination & BIM Modellers
• Conduct technical meetings and liaise closely with consulatnts
• Handle design submissionto BCA/LTA/PUB
• Coordinate all related design matters with consultants & Clients
• Responsible for checking accuracy of calculation, drawings and proposal
• Provide alternative design to meet better construction operation

Requirement:-

• Degree/ Master in Civil Engineering
• Minimum 6 years experience
• Prefer with LTA project background
• Leadership

1. Logistics Planning - Develop and implement logistics strategies to optimize supply chain efficiency. Coordinate and monitor supply chain operations, including transportation and warehousing. Analyze and forcast demand to ensure timely delivery cost optimization.
2. Operations Management - Oversee daily logistics operations, including inventry management and distribution. Manage fleet operations and optimize routing for cost effectiveness.
3. Vendor and Stakeholder Coordination - Build and maintain relationships with vendors, suppliers, and transport service providers. Negotiate contracts to ensure cost-effective solutions.
4. Compliance and Reporting - Ensure adherence to local regulations for transportation. Prepare and present logistics performance reports to stakeholders. Maintain accurate records of shipments and delivery schedule.
5. Team Leadership - Recuit, train and supervise logistics staff. Foster culture of continuous improvement and accountability. Monitor team performance and address operational challenge effectively.