Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Sunlight Ambulance Services LLP

About Us:
At Sunlight Ambulance Services LLP, we are committed to delivering high-quality healthcare solutions with a focus on Emergency and Non-Emergency Patient Transport, Industrial Emergency Coverage, Event Medical Standby, and other related services. Guided by our values of reliability, professionalism, and patient care, we strive to be a trusted partner within Singapore’s healthcare ecosystem.

As an organization, we understand the importance of recognizing and rewarding excellence. Employees who consistently deliver outstanding results will receive a guaranteed bonus, reflecting our commitment to appreciating and valuing hard work and dedication.

Position Overview:

We are on the lookout for an experienced and motivated Operations Manager to oversee the day-to-day operations of our ambulance services. This role is critical to ensuring the smooth running of services, compliance with regulatory standards, and continuous improvement in quality and efficiency. The ideal candidate will possess a strong foundation in paramedicine, healthcare management, and vehicle mechanics, while also demonstrating a proactive approach to problem-solving and crisis management.

The Operations Manager will play a pivotal role in leading a dedicated team of professionals, fostering a culture of excellence, and driving operational efficiency. This position offers a unique opportunity to contribute to Singapore’s healthcare system while enjoying a collaborative and rewarding work environment.

Key Responsibilities

Operational Management

• Manage and oversee daily ambulance operations, including staff scheduling, vehicle deployment, and resource allocation.
• Ensure all operations adhere to relevant regulatory requirements and internal protocols.
• Monitor and report on performance metrics such as KPIs and SLAs to uphold high service standards.
• Handle incident reports, investigate service challenges, and implement corrective actions to drive continuous improvement.

Vehicle Maintenance and Mechanics

• Demonstrate expertise in ambulance vehicle mechanics to ensure optimal functionality and maintenance.
• Coordinate with mechanics and service providers to schedule regular servicing and address repairs promptly.
• Conduct routine inspections to maintain vehicle safety, performance, and compliance with health and safety standards.

Team Leadership and Development

• Lead, mentor, and support a team of Paramedics, Drivers, EMTs, and support staff, fostering teamwork and a culture of excellence.
• Develop and implement comprehensive training programs to enhance the skills and knowledge of all team members.
• Conduct regular performance reviews and address any performance-related challenges effectively.

Strategic Planning and Optimization

• Identify opportunities to improve operational efficiency and cost-effectiveness.
• Collaborate with other departments to streamline workflows and enhance coordination.
• Implement innovative strategies to elevate service quality, productivity, and client satisfaction.
• Assist in Billing and Invoicing.
• Monitor operational expenses, optimize resource utilization, and work towards meeting financial targets.

Customer and Stakeholder Management

• Build and nurture strong relationships with clients, hospitals, and key stakeholders.
• Address customer feedback and complaints promptly, ensuring a positive resolution and client satisfaction.

Health and Safety Compliance

• Uphold stringent health and safety standards across all operations.
• Conduct regular safety drills, audits, and reviews to maintain compliance with established protocols.

Crisis Management and Problem Solving

• Act as a primary decision-maker during crises, providing hands-on support to resolve operational challenges.
• Assist crew members in the field when needed and ensure service continuity during emergencies.

Qualifications

Education:

• Certification as a Paramedic is mandatory.
• Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or a related field is required.
• A valid driving license is essential.

Experience:

• A minimum of 5 years of experience in operations management, preferably in healthcare and emergency services

Skills:

• Strong leadership, communication, and team management abilities.
• Exceptional organizational, problem-solving, and decision-making skills.
• Knowledge of vehicle mechanics and maintenance requirements is critical.
• Proficiency in using operations management tools and software.

Key Attributes

• High level of integrity, accountability, and professionalism.
• Ability to thrive under pressure and effectively manage crises.
• Strong analytical mindset with a focus on delivering measurable outcomes.
• Results-oriented and committed to continuous improvement.

What We Offer:

• Competitive salary with a guaranteed 3 to 5 months' bonus for achieving performance targets.
• Professional growth and development opportunities.
• A collaborative, inclusive, and supportive work environment.
• No shift work, ensuring work-life balance.

If you are a passionate and results-driven professional with a strong foundation in paramedicine, healthcare management, and operational excellence, we would love to have you on board. Join us at Sunlight Ambulance Services LLP and play a vital role in transforming lives and delivering exceptional care to the community.

Apply now and be part of a team that makes a difference

Job Description:

We are looking for an experienced Administration Manager in construction company to supervise daily support operations and plan the most efficient administrative & accounts procedures.

1. Planning and coordinating the procedures and systems of admin and accounts sections and devising ways to streamline processes

2. Recruiting and training personnel and allocating responsibilities

3. Ensuring the smooth and adequate flow of information within the company to facilitate other business operations

4. Managing schedules and deadlines

5. Preparing financial statements with communicating with auditors including consolidated accounting among overseas subsidiaries in construction company

6. Monitoring inventory of site office supplies and the purchasing of new material with attention to budgetary constraints

7. Monitoring costs and expenses to assist in budget preparation

8. Assessing the staff performance and provide coaching and guidance to ensure maximum efficiency

9. Supporting the tender of civil construction projects

Job Requirements:

1. Good communication skills and sufficient experince with several overseas office staffs, managment and stakeholders like a client, accountant office and tax authority

2. Knowledge and experience of consolidated accounting among overseas subsidiaries in construction business

3. Minimum 3 years' experience in admin & accounts fields in construction company

Minimum Qualification Level:

Bachelors’ degree required in admin, accounts, business administration, or other relevant field

This position has the following responsibilities:

• Oversees client & contractor coordination, attending to their needs
• In charge of ensuring that the clients’ specifications are met and make technical drawings
• Develop and prepare designs and drawings from preliminary concepts, sketches and specifications
• Perform design layouts of new or existing space including drawing drawing sketches and incorporate them into CAD file
• Adhere to specific deadlines and deliver high-quality plans
• Work on projects with little to no oversight and review from management

This position is open for both recent graduates and mid-career individuals (mature and non mature).

Requirements:

• Min NITEC/ Diploma in Mechanical, Mechatronics Engineering or its equivalent

• Able to comprehend schematic/Technical drawing

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

Job Descriptions:

• providing accounting and clerical assistance to the accounting department.

• preparing and maintaining accounting documents and records for year-end auditing.

• handle accounts Receivables / Payables.

• preparation & submission of Quarterly GST

• submission of Monthly CPF contribution.

• handle a full Set of Accounts.

• assist in statutory reporting and management reporting.

• Bank reconciliation.

• Performing other administrative tasks assigned by Management from time to time such as :

• preparation & submission of monthly Project progress claim.

• issue of DO / Tax Invoices / PO

• receive and distributes office mails.

• forwarding / reply emails to clients.

• filing , scanning and proper record keeping of correspondences and other relevant documents.

• Other ad-hoc duties as requested by Directors.

Requirements:

· Minimum Diploma in Accounting & Finance/Business Administrative

· At least 2 years working experience in accounts role.

· Good knowledge and hands on experience on general accounting system is preferred.

· Mature and self-motivated

· Good interpersonal skills with ability to interact with all level of staff, handle cross department issues and participate actively in staff/operation meetings.

· Independent and hardworking

About Grasshopper

Grasshopper is a quantitative trading technology provider based in Singapore. Our state-of-the-art technology, built from the ground up in-house, puts us at the forefront of developments in electronic trading. An unbroken record of consistency and profitability is underpinned by firm values of curiosity, empowerment and flexibility.

As we continue to grow, we are seeking a skilled Risk Manager with a strong background in futures and options, forex, and equity markets to join our team.

The Risk Manager will play a critical role in our firm by managing and mitigating risk across our diverse investment portfolio. This position requires an analytical mindset and the ability to work independently to manage risks effectively.
As a key member of the Risk Team, you'll:

• Conduct risk assessments and analysis on futures and options, forex, and equity investments to identify potential risks to the portfolio.
• Develop and implement risk management strategies and policies to mitigate identified risks.
• Collaborate with investment and trading teams to provide risk insights and recommendations for risk mitigation.
• Monitor and report on market trends and changes that could impact the risk profile of the portfolio.
  - Ensure compliance with regulatory and internal policy requirements related to risk management.
  - Prepare and present risk reports to senior management, highlighting risk exposures, limits, and recommended actions.

We'd love for you to have:

• Bachelor’s degree in Finance, Economics, or a related field; Master’s degree or professional certifications (e.g., FRM, CFA) is a plus.
• 2 - 3 years in risk management, with specific expertise in futures and options, forex, and equity markets.
• Strong analytical, quantitative, problem-solving and programming skills.
• Good understanding of Pre-Trade and Post-Trade Risk controls.
• Excellent communication skills, with the ability to clearly convey risk assessments and recommendations.
• Ability to work independently

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

Responsibilities:

• Support Relationship Managers in handling Private Banking clients by managing administrative tasks and client service needs.
• Respond to client inquiries and requests, ensuring timely follow-ups and resolutions.
• Monitor client accounts and transactions to ensure accuracy and compliance.
• Assist in providing financial advice and product recommendations to clients.
• Maintain and update client records, including contact details and account information.
• Coordinate with internal teams like Product, Operations, and Compliance to support client needs.
• Ensure all processes comply with internal policies and regulatory guidelines.

Requirements:

• Bachelor’s degree or diploma in a relevant field.
• At least 4 years of experience in client servicing, operations, or sales support within financial institutions.
• Good understanding of financial products and services.
• Strong communication and interpersonal skills.
• Detail-oriented and well-organized with the ability to multitask.
• Proactive and adaptable in a fast-paced environment.
• CACS and CMFAS certification is preferred.

Responsibilities:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To report to the Area Manager regarding all shop and staff concerns.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.

· To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

· To ensure that the confidentiality is maintained at all times.

· To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to work in a fast-paced environment.

· Ability to multitask.

· 6 day work week.

· Required to work on weekends.

• At least 1 year of Sales experience within the interior construction sector.
• With presentations and time management skills.
• Diploma / certification in any of the following: Architecture, Interior Design, Project/construction management, Marketing Management or related building construction/ M&E studies, Marketing Management.
• Familiar with, electrical, Celling partition work, carpentry, Tilling work, Awning work, renovation works and fit-out works.
• Experience in managing multiple projects.
• Positive, commitment and “can-do” attitude.
• High integrity, good team player, keen desire to learn, contribute, advance and progress with the company.
• Delivering business/Market share in collaboration with Zonal Sales teams for the year/quarter/month
• Salary+Sales Commission+Yearly Bonus
• Responsible to lead development and implementation of key strategic marketing initiatives for Singapore comprising of PQ, CPC, PDA and Bussmann in order to achieve the Sales Revenue growth in Singapore year on year
• Coordinating market analyses with sales team members and defining appropriate forecasts and plans
• Driving sales efficiency by delivering appropriate product knowledge information and training for each salesperson
• All works Monitoring with subcontractor and handover to clients.
• Monitoring Payment

Visit https://ourengineers.com to apply or submit your CV for more job opportunities.

Commissioning Manager

Job Description:

• Plan, manage, and coordinate MEP Subcontractors' testing & commissioning activities.
• Ensure tests and inspections are conducted as per approved plans.
• Follow up with subcontractors to address any identified deficiencies.

Job Requirements:

• At least 10 years of engineering experience in the construction industry with a relevant diploma.
• Minimum 5 years of construction experience in projects of similar size and complexity.

Additional Remarks:

Experience in MEP construction is preferred.

Job Description:

This job will cover Operational Risk Management (ORM), giving the potential candidate a wide range of exposure. Scope involves the below but not limited to:

• Perform sanity checker in the Self-Assessment of each department, and prepare consolidated reports and submission to Head Office
• Coordinate annual exercise for BIA and follow up with stakeholders on new services/systems as well as RTO requirements
• Coordinate the completion of Head Office requirement including identification of SG Branch's system/data/files, definitions for SG Branch and liaise with Head Office risk teams to ensure compliance
• Assist with regulators/consultant/internal auditors/external auditors/Head Office queries in relation to ORM
• Arrange SG ORM related meeting and prepare minutes
• Review SG Procedures, discuss, and seek sign-off locally and from Head Office
• Attend to queries and provide advisory to SG staff

Candidate Profile:

• Degree in relevant discipline from a recognized university
• Minimum 2 years of experience in Banking
• Experiences in Internal Audit, compliance, regulator, or ORM will be a plus.
• Good communication and organization skills, with the ability to interact with our Head Office colleagues in Taiwan

Responsibilities:

• Reporting to the Operations Manager, you shall direct and manage a team of staff to ensure the smooth running of the daily operations of the restaurant in line with the Company’s business objectives.
• Being a team leader, you shall plan, coordinate and supervise activities of staff of both the front of house and the back of house to attain high standards of product quality, service as well as health and safety. Apart from the above, you shall be responsible for inventory management and restaurant management through proper planning and utilization of available resources.
• With sound working knowledge and a good understanding of the market trend, you shall be involved in the development of in-store marketing activities to drive traffic to the restaurant.
• In addition, you shall ensure that all equipment and in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• You will also hold a supervisory role such as the authority to influence or make decision on issues such as recruitment, discipline, termination and assessment of the performance of your staff.

Requirements:

• Diploma in Operations Management / Hospitality Management or related field
• Min. 3- 4 years of relevant working experience in western restaurant
• Ability to thrive in fast-paced and highly energized working environment
• Mature and decisive with good business acumen
• Sound working knowledge with good leadership qualities
• Resourceful with excellent management and interpersonal skills
• Proficient in MS Office Applications
• Salary $3000 - $3800 (12 hours, 1 hour break)

Interested please send CV to [email protected]

Vel Heng Jee Ting (R108267）

Jobs Alley Pte Ltd (21C0599）

We are looking for a capable production manager to join our growing team. The primary duties of this role include production planning, resource allocation and safety compliance. If you have excellent communication, leadership and time management skills, this may be the job for you. Please note candidates require at least four years of experience in the manufacturing industry.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible to deliver the right protection and group product solutions to targeted customer segments through our distribution channels (Agency, Bancassurance/Partnership, Group, Digital, etc) and also to ensure effective maintenance of the existing product shelf.

Job Description:

• Ideation and development of new product solutions that are market leading, meet customer needs and improve financial performance.
• Support the implementation of strategic initiative across PACS to drive the protection and group business
• Work with Actuarial Pricing in achieving a balance for all stakeholders, eg. Compensation, pricing, product benefits, time to market, etc
• Participate and support the Head of Department in engagement with distribution partners on product ideation and development
• Work with the delivery/implementation team and other stakeholders to ensure product launch is in accordance to the product plan and meets the objectives of the business case
• Work with marketing and distribution teams to provide education, support and communication tools to better target new customer and service existing customers.
• Tracks performance of products launched and collaborate with stakeholders to improve its performance and/or address any gaps
• Actively monitor the competitive environment and provide the relevant analysis and/or recommendation to support the distribution

Who we are looking for:

Competencies & Personal Traits

• Strong analytical skills and an ability to understand complex insurance product levers
• Good spoken, presentation skills and written communication as well as articulate interpersonal and negotiation skills
• Demonstrate influence and maturity for effective collaboration across departments
• Adaptable and can deal with change and ambiguity
• Dynamic individual who strives in fast moving environment

Working Experience

• Diploma / Degree with at least 8 years or more of experience with successful track records in the area of life product developments
• Ability to work in a team effectively while managing tight timelines and working in a fast-paced environment
• Independent and able to manage relationships with internal and external stakeholders

Education

• Degree in Actuarial/Marketing/Business Administration/Mathematics or related discipline

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

- Supervise daily operations to ensure smooth and efficient functioning of the restaurant.

- Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.

- Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.

- Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.

- Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.

- Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.

- Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.

- Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

- Bachelor’s degree in hospitality management, business administration, or a related field is preferred.

- Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.

- Strong understanding of Korean cuisine, culture, and fine-dining service standards.

- Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.

- Ability to work in a fast-paced environment, including evenings, weekends, and holidays.

- Proficiency in restaurant management software, POS systems, and financial reporting tools.

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

working time: 8am to 6pm

location: around serangoon area inside GCB

• Household Management: Overseeing daily household operations, including cleaning, organizing, and maintenance.
• Scheduling: Managing calendars, booking appointments, and coordinating travel arrangements.
• Errands: Running errands such as grocery shopping, picking up dry cleaning, and mailing packages.
• Meal Planning: Planning and preparing meals, or arranging catering services.
• Administrative Tasks: Handling correspondence, answering phone calls, and managing emails.
• Event Planning: Organizing parties, gatherings, and other events.
• Financial Tasks: Paying bills, managing budgets, and handling financial transactions.

Skills and Qualities:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Communication Skills: Excellent verbal and written communication skills.
• Reliability: Dependability and trustworthiness.
• Flexibility: Adaptability to changing schedules and tasks.
• Problem-Solving Skills: Ability to handle unexpected situations and find solutions.
• Tech-Savviness: Proficiency with modern devices and software.

Requirement:

-Minimum Qualificatin Bachelor’s Degree.

-Able to work in fast paced environment.

-Must able to lead the project team

- Minimum 7 years of experience in Project Manager

- Strong leadership and organizational skills

- Excellent communication and problem-solving abilities.

- Minimum age 35 to 40.

NES Fircroft has partnered with a highly renowned Chemical Distribution company to find a highly motivated and dynamic Finance Manager to oversee the financial operations and ensure the company’s financial health.

The ideal candidate should possess comprehensive knowledge of full-set accounting and demonstrate proficiency in financial reporting, budgeting, and analysis.

Experience in human resources payroll or general HR functions would be a distinct advantage.

This role is ideal for a vibrant and energetic professional looking to contribute to a fast-paced and dynamic environment.

Key Responsibilities

• Manage full sets of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Prepare monthly, quarterly, and annual financial reports, ensuring compliance with statutory requirements and accounting standards.
• Develop and monitor budgets, forecasts, and cash flow management to support business decision-making.
• Ensure accurate and timely financial and management reporting.
• Oversee tax submissions, audits, and regulatory compliance.
• Collaborate with internal departments to provide financial insights and recommendations for business growth.
• Handle human resource payroll processing and reporting.
• Support general HR administrative tasks, including employee records management and benefits administration, as needed.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum of 3 to 5 years of relevant experience in accounting and finance, with a strong grasp of full-set accounting.
• Proficiency in accounting software (e.g., MYOB, SAP, QuickBooks) and Microsoft Excel.
• Experience with payroll processing and general HR functions is a strong advantage.
• Strong analytical, problem-solving, and organizational skills.
• Attention to detail, high accuracy, and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills.
• Energetic, proactive, and adaptable with a positive attitude.

Requirements

Minimum 5 years of experience in Japenece Resturant

Familarity with food handing

Strong communication and interpersonal skills

Flexibility to work shifts weekends and pubic holidys

Able to work indenpently and in a team

Job Description

Esure smooth operations of the restaurant

Mange and run the daily operations of the restaurant ,ensuing that the sales targets and the service standards are met

To hit all financial targets

Site managers work on building and construction sites to ensure a project completes safely, on time, and within budget. They monitor and direct contractor activities from start to finish and direct and oversee various contractors and subcontractors from site preparation and foundation laying to the final touches.

It includes the following:

1. Supervising and overseeing the direction of the project, ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs.

2. Liaising with the client, other construction professionals and, sometimes, members of the public. 3. Coordinating and supervising construction workers. 4. Selecting tools and materials.

5. Making safety inspections and ensuring construction and site safety.

6. checking and preparing site reports, designs and drawings.

7. Maintaining quality control procedures

finding ways to prevent problems from happening and to solve any that crop up

assessing and minimising risk.

8. Writing reports and keeping on top of paperwork.

9. Helping to negotiating contracts and securing permits and licences.

1. Time management Skills.

2. People management Skills.

3. Communication Skills.

4. Negotiation Skills.

5. Decision-Making Skill.

6. Critical Thinking Skill.

• Loading and unloading of baggage and Cargo
• Pallet builds up, Pallet Shrinkwrapping
• Writing of daily summary operations report
• Corresponding to clients on their requirements via email
• Using Scanners to scan baggage and cargo.
• Supervising service crew
• Able to work independently.
• Able to spot and rectify discrepancies immediately.
• Must have a Valid Airfield Driving Permit.
• Able to work on shifts – Day, Night & Mid Night Shifts (2 am Morning)
• Encourage and compile compliments to meet the company’s Service Quality target.
• Vital activities, e.g., hotspot checks, trolley transfers, and porter services, are conducted daily.
• Ensure adequate manpower and resources(trolley services, lightweight machine operators, communication equipment) are available for proper functioning of the Terminal.
• Lead manpower and resource requirement planning for peak period(s) in assigned terminal.
• Conduct investigation on reported incidents/accidents, followed by implementing new processes and control measures (if applicable).
• Administer about 20-30 direct reports on the attendance, leave, discipline, and welfare of assigned terminal(s).
• Staff engagement and grievance handling.
• Ensure all equipment allocated is well maintained in terms of serviceability and cleanliness.
• Build rapport and establish cordial working relationships with clients and airport business partners.
• Familiarity with Changi Airport terminal operations will be an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.